GUSTAVO

FERNANDEZ

Analista de Suporte
Phone: 9724-6569 / 8531-8345 E-mail: analistadesuporte@globo.com
Bachelors:

Universidade Federal do Esprito Santo (UFES) Vitria ES Economical Sciences (bachelors degree incomplete )

Universidade Vale do Rio dos Sinos (UNISINOS) RS Information Systems (bachelors degree in course )

Works:

1998-2000 Help-Desk

PROCERGS

Porto Alegre RS

2000-2002

Users Support of the" VIA-RS" Internet and intranet; Users Support by the Mainframe Systems IBM; Users Support by the Mainframe Systems Unisys Support by the network of the corporate clients;

Fundao de Economia e Estatstica Porto Alegre RS

Network infrastructure

1997-2010

Support in hardware, software and peripherals; Support and maintenance for Windows Server an network, cabling and implantations of Racks, Path Panel, Hubs, Router and Switch;

TI SERVIOS DE SUPORTE

Porto Alegre RS

Network support by Windows NT 4.0, Windows 2000 Server, Windows 2003 Server, Windows Server 2008, Servers Linux, and MS Exchange; Project, implementation and maintenance local networks, Internet, Intranet, WAN with protocols TCP/IP and IPX/SPX by Novel protocols; Installing and maintaining, services and applications for Office, Firewall, Proxy, Samba, etc.); Routers, Switches, Hubs, Path Panel and Racks; servers and workstations MS Windows and Linux (MS Office, Open

Courses:
Stock - Exchange BOVESPA /Universidade Federal do Esprito Santo MS Access Database

LBV (40 Horas) Local Network Support PROCERGS (40 Horas) Linux Professional Concepts, installation and administration (10/2008 LPI Official Formation ) SISNEMA Microsoft GOLD PARTNER Windows Server 2008 Network and Applications Infrastructure (04/2009 MICROSOFT Official Formation) SISNEMA Microsoft GOLD PARTNER

Knowledge:

Maintaining operate systems Windows 95, Windows 98 SE, Windows ME, Windows NT 4.0, Windows 2000 Professional, Windows 2003 Server, Windows Server 2008, Windows XP, Windows Vista, Windows Seven, UNIX and Linux Server distribution; Installing and maintaining, services and applications for servers and workstations MS Windows and Linux (MS Office, Open Office, Firewall, Proxy, Samba, etc.); Installing and maintaining Hardware and peripherals; Network support by Windows NT 4.0, Windows 2000 Server, Windows 2003 Server, Windows Server 2008, Servers Linux, and MS Exchange; Project, implementation and maintenance local networks, Internet, Intranet, WAN with protocols TCP/IP and IPX/SPX by Novel protocols; Routers, Switches, Hubs, Path Panel and Racks; Open Office, Lotus Notes, Microsoft Exchange Server, Access, Apache, Samba, IPtables, IIS, MySQL, Firewall and Proxy.

Languages:

Portuguese. Spanish. English.

Professional References:
1. Fundao de Economia e Estatstica : Mr. Ricardo Belo (IT Director) belo@fee.tche.br Phone: +55(51) 3216-9085. PROCERGS : Mrs. Liane Ferreira (RH PROCERGS) liane.ferreira@procergs.rs.gov.br Phone: +55(51) 3210-3431 Mr. Lisandro Moura (IT Manager) lmoura@tecnocoop.com.br Phone: +55(51) 3346-2123

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TECNOCOOP:

E-mail: Profile:

analistadesuporte@globo.com

www.linkedin.com/in/analistadesuporte

Gustavo Fernandez Analista de Suporte (51)9685-2694/8531-8345