QUESTIONNAIRE

1. Type of shop? ______________________________ 2. Location of shop? ____________________________ 3. Who are four customers a) Male c) children b) Female d) Senior Citizen 4. Does your shop provide products to the customers on cheaper rate than the Malls? a) Yes c) cant say b) No d) depends on scheme 5. Does your shop provides customer with variety of products? a) Yes b) No 6. Does your shop provides customers with wide range of brands stocked? a) Yes b) No 7. Does your shop keep better parking facility for the customers? a) Yes b) No 8. Does your store posses better store characteristics likea) Cleanliness b) Attending the customers c) Display of the products d) Transparency in the prices 9. Does your shop provides proper carry bags for packaging? a) Yes b) No 10. Are you focusing towards the cloth bags and encouraging four customers to follow it? a) Yes b) No 11. Do you feel people are attracted towards Mall cultures? a) Yes b) No 12. Is it convenient for them to buy through it? a) Yes b) No 13. Do you feel there is any threat to your shop (because of the Mall)? a) Yes b) No

14. How do you retain your customers? a) Proper service b) Encouraging to buy free products b) Giving discounts 15. Give suggestions, how can the stores make more business? ____________________________________________________ ____________________________________________________ ____________________________________________________