Initiate Deal Staffing Plan SOW/SLA Pursuit Risk/Assumption/Issue Log Solution Hand-off Document with details on tools, technology

& people available Kick Off Meeting Service Desciption Document Project Sharepoint Project Plan ITP/ITTP Plan T&T Closure & Acceptance criteria Knowledge Transfer Plan Finalised Project Plan Action/Risk/Decision(DAIR) Log Implement Service Delivery Document Security Control Document (as applicable) SDE Framework Stabalize T&T Closure Document & Handover T&T C-SAT Survey ADM Survey scores Service Delivery Plan Service Management Process Service Lines captured seperately & accurately in SE dashboard Post Transition Review document (PTR)