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  • Domain Consolidation Six Sigma Case Study

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    Steven Bonacorsi
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    Steven Bonacorsi, Lean Six Sigma Master Black Belt, led the ACFC "At the Customer, For the Customer" Six Sigma Initiative at General Electric. Each Case Study follows the Quad Chart or 4-block approach. Steven Bonacorsi is the author of the Six Sigma and newer Lean Six Sigma Tollgate Templates that hundreds of thousands of practitioners have leveraged for documenting their project best practices and results. Steve Bonacorsi is the President of the International Standard for Lean Six Sigma (ISLSS) and Founder of the LinkedIn Lean Six Sigma Group http://www.linkedin.com/groups/Lean-Six-Sigma-37987, author for the Process Excellence Network, Executive Management Consultant for e-Zsigma, and Honorary Advisor for the International Six Sigma Council (ISSC).

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    Steven Bonacorsi, Lean Six Sigma Master Black Belt, led the ACFC "At the Customer, For the Customer" Six Sigma Initiative at General Electric. Each Case Study follows the Quad Chart or 4-block approach. Steven Bonacorsi is the author of the Six Sigma and newer Lean Six Sigma Tollgate Templates that hundreds of thousands of practitioners have leveraged for documenting their project best practices and results. Steve Bonacorsi is the President of the International Standard for Lean Six Sigma (ISLSS) and Founder of the LinkedIn Lean Six Sigma Group http://www.linkedin.com/groups/Lean-Six-Sigma-37987, author for the Process Excellence Network, Executive Management Consultant for e-Zsigma, and Honorary Advisor for the International Six Sigma Council (ISSC).

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    13 views2 pages

    Domain Consolidation Six Sigma Case Study

    Uploaded by

    Steven Bonacorsi
    Steven Bonacorsi, Lean Six Sigma Master Black Belt, led the ACFC "At the Customer, For the Customer" Six Sigma Initiative at General Electric. Each Case Study follows the Quad Chart or 4-block approach. Steven Bonacorsi is the author of the Six Sigma and newer Lean Six Sigma Tollgate Templates that hundreds of thousands of practitioners have leveraged for documenting their project best practices and results. Steve Bonacorsi is the President of the International Standard for Lean Six Sigma (ISLSS) and Founder of the LinkedIn Lean Six Sigma Group http://www.linkedin.com/groups/Lean-Six-Sigma-37987, author for the Process Excellence Network, Executive Management Consultant for e-Zsigma, and Honorary Advisor for the International Six Sigma Council (ISSC).

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    of 2

    Six Sigma DMAIC Project

    GE Medical Systems

    Project Leader/Green Belt: Donovan Mello Project Leader Title: Senior Systems Engineer Project Start Date: March 4, 2003

    Master Black Belt: Steven Bonacorsi

    Six Sigma in Action Domain Consolidation


    Customer Profile 36,000 seat Medical Systems Company

    Business Problem & Impact


    GEMS has 60 domains that must be consolidated/migrated to the new Active Directory domain GEMEDAMERICA.

    Process Capability Before


    Defect 13%

    Measure & Analyze


    Data Collection:Validate repeatability and reproducibility using Gage R&R methodology against all servers. Collected 605 Data points which allows us to determine accurate defect to success ratios Root Causes: Two step migration process produced very poor success rates per migration opportunity
    Success 87%

    Process Capability After


    Defect 10% 13%

    Improve & Control


    Implement single step migration process by committing both Domain Migration and Server Consolidation teams to work together during each migration opportunity

    Defect

    Results/Benefits
    After the 3 month project, the customer saved US$ 28K, after 6 servers were removed from the domain without having to add a new server.

    Success Success 90% 87%

    A Customer Savings of US >$2M in 2003!

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