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Laura Bouvier Marriott International, Inc. Senior Vice President, Property System Services
Laura Bouvier Marriott International, Inc. Senior Vice President, Property System Services
More than 3,200 properties and 570,000 rooms In 67 countries 146,000 associates 2008 sales from continuing operations $13B
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Optimize Growth
Marriotts Brands
Luxury Lodging
Full Service
Select Service
Extended Stay
Ownership Resorts
RevPAR premium
Brand equity
Financial flexibility
APPLICATION SERVICES
Human Resource Systems Property Systems Services Finance Systems Sales, Marketing & Revenue Management Systems
ENTERPRISE ARCHITECTURE
EA Services Framework Development IT Strategy
SHARED SERVICES
Enterprise Planning & Engineering Enterprise Operations Enterprise Security Client Services
Marriott is embarking on a program to redefine how we implement technology to increase our ability to deliver information and technology to support our business objectives to solidify product & service leadership, drive profit and optimize growth.
Empowered Users
Support guests, associates, owners and franchisees through technologies that provide secure connectivity through multiple devices
Global Capabilities
Achieve Marriotts vision and business priorities for accelerated global growth
Greater Agility
Increase speed to market and enhance return on technology investment
Optimized Resources
Find breakthrough ways to deploy financial, human and technology resources in an environmentally responsible manner
IR Roadmap
The IR roadmap will outline how we will deliver technology for the next three years to meet Marriotts business needs.
June September November > 2009
Execute Projects
Step Two: Strategy Design
Application Health Check Innovation Workshops Project Catalog
Do things right focuses on strategic improvement in the use and management of IT resources, assets and processes for efficient and effective IT service and solution delivery to the business.
STANDARDS FOR IT
Field Technology Standards Information Security Standards Personal Computing Standards Strategic Alignment Review (StAR) Standards Enterprise Technology Architecture Blueprint (ETAB) Vendor Selection and Contracting Policies
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IR StAR Standards
The StAR Standards comprise a core subset of the Technology Standards. These standards define the agreed upon technology products and processes we will follow to implement and support the technology we provide, and lay the foundation for the IT Internal Strategic Alignment Review (StAR) Process.
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Shared MBOs
IR agilITy Roadmap Executive Committee CIO Direct Reports Metrics & Escalation Strategy & Priorities
New Standards
IR Roadmap Programs
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