11.

Appendices
1.1 Appendix # 1

Sample E-mail Request from CCA, Chicago to Submit a Claim

1.2

Appendix 2

Sample E-mail Request from Tokyo Office to Submit a Claim

1.3

Appendix 3

Sample E-mail Request from other Local Office to Submit a Joint Claim

1.4

Appendix 4

Sample Supporting Facts

1.5

Appendix 5

Sample Memorandum

1.6

Appendix 6

Template Email on Client Credit Questions

1.7

Appendix 7

Sample Draft Claim

1.8

Appendix 8

Sample Rule 5E Spit-Off Application

1.9

Appendix 9

Sample of Brief Inquiry

1.10

Appendix 10

Sample Response to CCA Inquiry

1.11

Appendix 11

Sample Follow-up Email on Pending Claims

1.12

Appendix 12

Sample WIP Report

1.13

Appendix 13

Sample Weekly Status Report

1.14

Appendix 14

Sample Pending List

1.15

Appendix 15 Links to Additional Reference Materials in BakerWeb

1.15.1 Client Credit Site

http://na.bakerworld.com/Global/GS/service/ClientCredit/Pages/Home.aspx

1.15.2 Client Credit Rules, Interpretations and Procedures

http://na.bakerworld.com/Global/GS/service/ClientCredit/Client%20Credit %20Rules%20Interpretations%20%20Procedures/Forms/AllItems.aspx