Department of Computer Science and Information Technology Spring Semester 2012 Course Code: CSIT 01204 Course Title:

: Technical and Business Writing

Instructor: Sir Mohammad Sohail Falak Sher Textbook: Effective Bussiness Communication by Herta A Murphy

Mid Term Contents

Chapter 1: Chapter 2: Chapter 3: Chapter 4: Chapter 5: Chapter 6: Chapter 7: Effective Communications in Business The Seven Cs of Effective Communication Business Communication and the Global Context Business Communication and the Ethical Context Business Communication and the Technology Context The Process of Preparing Effective Business Messages The Appearance and Design of Business Messages

MID TERM EXAMS

Final Term Contents

Chapter 8: Chapter 9: Chapter 10: Chapter 11: Good-News and Neutral Messages Bad-News Messages Persuasive Written Messages Short Reports

Chapter 12: Chapter 13: Chapter 14: Chapter 15: Chapter 16: Chapter 17: Chapter 18: Chapter 19: Appendixes: A) B) C)

Long (Formal) Reports Proposals Strategies for Successful Speaking and Successful Listening Strategies for Successful Informative and Persuasive Speaking Strategies for Successful Interpersonal Communication Strategies for Successful Business and Group Meetings The Job Application Process --- The Written Job Presentation The Job Application Process--- Interviews and Follow-Up Visual Aids in Business Communication Grammer, Punctuation and Style Business Communication and Legal Issues

Final Term Exams