Cc dch v mng NGN

Calling Card 1719

Free phone 1800

Premium Service 1900

1. Dch v in thoi th tr trc 1719

(CALLING CARD 1719)

1.1. Dch v 1719 l g ? - Dch v thoi tr trc l dch v gi in thoi ni ht, ng di trong nc, quc t v di ng - Ngi s dng ch cn mua mt th in thoi tr tin trc c mnh gi t 30 n 500 ngn ng l c th thc hin c cuc gi t bt k my in thoi c nh no thng qua vic gi vo s dch v 1719. - Cc ph s c tr trc tip vo ti khon ca th.

- Khch hng c th la chn Cuc gi tit kim (VoIP 8K) hoc Cuc gi cht lng (VoIP 64K).
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Dch v in thoi th tr trc 1719 1.2. Hai loi dch v 1719 :

1. in thoi th tr trc ( Prepaid Calling Card) Ngi s dng mua th in thoi tr tin trc vi cc mnh gi khc nhau v thc hin cuc gi t mt my in thoi bt k vo dch v 1719 sau nhp m s card 12 s (PINCODE) v thc hin cuc gi, cc ph cuc gi c tr trc tip vo s tin c trn th tr trc. 2. in thoi c nh gn ti khon tr trc (A-number Prepaid Account) Thu bao in thoi c nh ng k kch hot dch v vi VNPT thng qua s in thoi h tr 18001719, sau mua th 1719 np tin trc tip vo ti khon gn vi s thu bao ca mnh. Khi thc hin cuc gi, ngi s dng dch v ch quay 1719 khng phi nhp m s b mt (PIN code), cc cuc gi s c tr trc tip vo ti khon np vo trc ca thu 3 bao A.

Dch v in thoi th tr trc 1719 1.4. Li ch ca dch v :

C th mua th ti cc i l Bu in, cc bu cc hoc cc im du lch,...

Khng phi ng k dch v. C th gi mi lc mi ni t bt c my in thoi c nh no trn ton quc (64/64 tnh, thnh ph) Ch ng qun l mc tin gi, thi hn s dng th lu di (2 nm)
Ch ngi s dng dch v mi bit c s th!

Dch v in thoi th tr trc 1719 1.5. Cch s dng :

1719

Bm phm (1) chn ting Vit Press (2) for English

Ti khon tr trc

Mng in thoi trong nc v quc t

Ngi s dng

Dch v in thoi th tr trc 1719 1.5. Cch s dng :

1. Kch hot dch v: ngi s dng quay s 2. Thng bo la chn ngn ng: chn ting Vit - Press -Bm phm -Bm phm np tin vo ti khon

1719
For English

3. Sau khi ngi s dng bm s 1 hoc 2, h thng s nhc khch hng nhp m s th s dng:

- Nhp m s th, kt thc bng phm thng #

- Enter your PIN code followed by hash 4. Nu m s th khng hp l, h thng s thng bo v kt thc cuc gi:

- M s th khng hp l - Your PIN code is invalid

Dch v in thoi th tr trc 1719 1.5. Cch s dng :

5. Nu m s th ht hn s dng, h thng s thng bo:
- Th ht hn s dng - Your PIN code is expired

6. Nu thu bao ang thc hin cuc gi, cng c ngi th 2 dng m s th thc hin cuc gi, h thng s thng bo: -Th ca bn ang c ngi khc s dng. -Your PIN code is being used by others 7. Nu ti khon khng cn tin, h thng s thng bo - Th ca bn ht tin - There is no credit on your account
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Dch v in thoi tr trc 1719 1.5. Cch s dng :

8. Nu ti khon cn tin, h thng s thng bo s tin cn li trn th
ca khch hng v nhc khch hng nhp s in thoi cn gi ng thi thng bo cho khch hng bit c th tu chn Cuc gi tit kim (VoIP nn 8K) hoc Cuc gi cht lng (VoIP 64K ging TDM thng thng) vi 2 mc cc khc nhau:

Th ca bn cn (xxx) ng. s dng dch v Cuc gi cht lng, bm s in thoi cn gi v kt thc bng phm thng #. s dng dch v Cuc gi tit kim, bm phm sao (*), s in thoi cn gi v kt thc bng phm thng (#).
Dch v Cuc gi cht lng 0 + m vng + s thu bao + # 00 + m nc + m vng + s thu bao + # Dch v Cuc gi tit kim

+ 0 + m vng + s thu bao + # + 00 + m nc + m vng + s thu bao + #

Dch v in thoi tr trc 1719 1.5. Cch s dng :

9. H thng s nhc li thng bo bc 8 i vi cc trng hp: 9.1.Nu h thng khng kt ni c s in thoi cn gi: Thu bao b gi ang bn hoc cc trng hp khc nh nghn mch, li ng dy hay my in thoi,.. th khch hng s nghe m bo bn sau nghe thng bo bc 8 9.2.Nu h thng kt ni c vi s in thoi cn gi: nhng thu bao b gi khng tr li h thng s pht thng bo bc 8 sau 60 giy. 10. Trng hp ti khon khng cn kt ni cuc gi m khch hng vn gi: cuc gi s kt thc sau khi khch hng quay s.
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Dch v in thoi tr trc 1719 1.5. Cch s dng :

11. Trong khi m thoi,nu s tin trong ti khon gn ht, h thng s thng bo. Nu s tin trong ti khon ht, h thng s t kt thc cuc gi. Ti khon s c cp nht CSDL 12. Nu A-number b my th ti khon s c cp nht v cuc gi kt thc. 13. Nu B-number gc my, tnh nng follow-on s c t ng kch hot v h thng cho php A-number thc hin tip mt cuc gi mi m khng cn phi thao tc li cc bc trn. 14. Nu A-number kch hot tnh nng follow-on bng cch bm phm # th cuc gi vi B-number s kt thc, h thng cp nht ti khon v thng bo c th quay tip s B-number khc. - A-number : thu bao ch gi - B-number : thu bao b gi

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Dch v in thoi th tr trc 1719 1.10. S thit lp cuc gi 1719 :

6.1. Chn ngn ng 6.2. Nhn thc thu bao ch gi (A-number)

1. 1719 L <CN> Announcement B number (64K) 2. 1719 L <CN> Announcement * B number (8K)

6.3. Nhn m PIN v kim tra (hp l, cn ti khon)

6.4. Hon tt qu trnh nhn thc v nghe m mi quay s SURPASS hiQ 9200

B - number

1719
A - number

1
Switch SS7

4
SURPASS hiR 200
Switch
SS7

3
SURPASS hiG 1000 V3T
IP Core Network

SURPASS hiG 1000 V3T

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Dch v in thoi th tr trc 1719 1.10. S thit lp cuc gi 1719 (tip theo):
1. Ngi gi (A-number) quay s 1719 truy cp dch v 2. Cuc gi c bo hiu n thit b hiQ9200 bng SS7 3. Thu bao c kt ni ti thit b hiG1000 4. Thit b hiQ9200 sn sng x l cuc gi v bo hiu cho thit b hiR200 lm vic

5. Thit b hiR200 kt ni qua mng IP n thu bao hng dn thao tc n phm trn in thoi bn thc hin cuc gi
6. Thu bao thc hin xong ch dn ca hiR200 th thit b hiQ9200 kim tra x l cuc gi.

7. Sau khi mi thng s c hiQ9200 kim tra chnh xc th hiQ9200 sn sng nhn s thu bao b gi (B-number) bng SS7.
8. Sau khi nhn s B, hiQ9200 thit lp & gim st cuc gi, sau khi cuc gi kt thc ti khon s c tr theo thi gian m thoi thc 12

Dch v in thoi th tr trc 1719

Prepaid Card 1719 Service Cuc gi ni tnh

1719 xxxx

SURPASS hiQ 9200

Switch

SS7

SURPASS hiR 200

SS7

SURPASS hiG 1000 V3T

IP Core Network

SURPASS hiG 1000 V3T

Destination

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2. Dch v thoi min ph 1800

(Free Phone)

2.1. Dch v 1800 l g ?

Dch v Free phone 1800 l dch v cho php ngi gi thc hin cuc gi min ph ti nhiu ch khc nhau thng qua mt s in thoi duy nht trn ton quc. Cc ph ca cuc gi s c tnh cho thu bao ng k dch v 1800.

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Dch v 1800 2.2. Li ch ca dch v ? i vi ngi s dng dch v:

- Cc ph cuc gi s do thu bao ng k dch v 1800 tr. - C th gi ti bt c u m ch cn nh mt s in thoi nht nh. i vi thu bao ng k dch v: - Khuyn khch khch hng gi ti trung tm gii thiu v h tr sn phm, dch v ca mnh. - D dng qung b sn phm dch v ca mnh vi mt s in thoi duy nht trn ton quc. - Thu bao c th t chc nhiu cc ch n khc nhau linh hot theo thi gian (nh ngy trong tun, gi trong ngy), hoc theo v tr xut pht ca cc cuc gi n (ti a 10 s ch). - Khng cn thay i cc s in thoi ang c.
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Dch v 1800
2.3. i tng s dng dch v (Tip theo)
i tng l thu bao dch v 1800 - 18001xxx: l s dch v dnh cho cc doanh nghip cung cp dch v vin thng, nh : 18001719(VTN), 18001260 (VDC) - 18005xxxxx: l s dch v dnh cho cc Doanh nghip khc c nhu cu gii thiu, qung b dch v sn phm, chm sc h tr khch hng ca h * Dch v ny rt thch hp cho cc hng sn xut, mua bn t, cc cng ty mua bn gia dng, in t, in lnh, cc cng ty du lch ln, cc cng ty bo him, cc hng hng khng, ng st, cc cng ty qung co,... t chc h thng chm sc khch hng c din tri rng trn ton quc. i tng l ngi gi (hay ngi s dng dch v): L cc khch hng c nhu cu c h tr, tm hiu v cc dch v ca doanh nghip
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Dch v 1800
2.4. Cch s dng dch v ?

i vi thu bao ng k dch v

- ng k s Dch v vi cc Bu in Tnh, T.ph, VTN - Qung b s dch v ca mnh n khch hng i vi ngi s dng dch v - Ngi gi quay s truy nhp 1800 + S dch v (VD: 18001260) - Sau khi s ch c xc nh, cuc gi s c xc lp thng qua NGN - Sau khi cuc gi kt thc, bn tin cc s c ghi cho Doanh nghip ng k thu bao
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Dch v 1800
2.4. Cch s dng dch v ? (Tip
theo)
Cng ty X S in thoi cng ty
Cng ty X

1800 xxxx

Min ph Ngi s dng

04 xxxxxxx

H ni 0511 xxxxxx nng 08 xxxxxxx

V d: Mt cng ty X c 3 trung tm h tr khch hng ti H ni, TP. H Ch Minh v nng. Cng ty X c th ng k mt s truy nhp thng nht trn ton quc l 1800 1234. i vi cng ty X: C th tn ti 3 s in thoi khc nhau ti H ni, TP. HCM v nng. Cty ch cn ng k s dch v 1800 1234 m khng cn phi thay i s c. Khi c khch hng gi n s 1800 1234, mng s t ng bin dch s dch v thnh s ca cc trung Min tm ang c v to kt ni ti mt trung tm gn nht. ph 1800 1234 Ngi s dng

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Dch v 1800
2.4. Cch s dng dch v ? (Tip
theo) i vi khch hng gi n s 1800 1234: S khng phi tr tin cc cho cuc gi Ch phi nh mt s in thoi, c th c c h tr nhanh nht ca cng ty X
H ni Ngi s dng Min ph

Min ph

Cng ty X S in thoi cng ty

nng Min ph 1800 1234

TP.HCM
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Dch v 1800
2.5. S thit lp cuc gi :
2. Database check and converts to destination directory number based on a number of factors:
-dependency on the origin of the call. - dependency on time of day 1.

Toll Free Service

Set up request is sent via ISUP to hiQ9200, 2. Database check and converts to destination directory 3. Call set up to destination

SURPASS hiQ 9200

1800 xxxx

Destination

Switch SS7

SURPASS hiR 200

Switch
SS7

SURPASS hiG 1000 V3T

IP Core Network

SURPASS hiG 1000 V3T

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Dch v 1800
2.5. S thit lp cuc gi (tip theo)
1. Ngi gi quay s truy nhp (1800) + s dch v (Service Number SDN)

2. Da vo s truy nhp cuc gi c nh tuyn ti hiQ9200. Dch v Freephone c kch hot ti hiQ9200. S dch v SDN s c kim tra ti CSDL ca hiQ9200. Da trn CSDL ca hiQ9200, s dch v s c chuyn i thnh s thu bao ch (DDN-Destination Directory Number). Mi s dch v SDN c th chuyn i thnh ti a 10 s DDN. Vic la chn s ch DDN c th da trn 3 yu t - im xut pht ca cuc gi (origin of A) - Ngy ca tun - Gi trong ngy. C th nh ngha ti a 10 im xut pht cuc gi (origin of A). i vi mi im gc (hay nhm cc im gc), ca mt s dch v, ti a c th c 3 s ch m trong mt s ch c kch hot 21 ph thuc vo ngy v thi gian trong tun.

Dch v 1800
2.5. S thit lp cuc gi (tip theo)
3. Sau khi s ch c xc nh, cuc gi s c thit lp thng qua NGN (VoIP). Cuc gi c gim st bi hiQ9200. Sau khi cuc gi kt thc, bn tin cc s c ghi cho s ch (B)
S Freephone s c dng 1800xxxx. N bao gm: S truy nhp (1800) v s dch v (SDN) c th l 1xxx hoc 5xxxxx. cung cp c dch v th: Cc tng I ni ht phi phn tch c m truy nhp 1800. Da trn m truy nhp cuc gi s c nh nh tuyn n hiQ9200. Ti hiQ9200, s dch v SDN s c phn tch v chuyn i thnh s ch ph thuc vo cc yu t nh xut pht ca cuc gi (s A), thi gian thc hin cuc gi. Nh vy mt thu bao Freephone s c to ti hiQ9200 vi: S dch v SDN: c th l 1xxx hoc 5xxxxx Mt s ch hoc mt nhm cc s ch (DDN) 22 Cc d liu lin quan n tnh nng ph thuc vo im xut pht

Dch v 1800
2.5. S thit lp cuc gi (tip theo)
S ch (DDN) bao gm mt m vng v mt s thu bao. C th to nhiu s ch khc nhau cho mt s dch v (SDN) ph thuc vo thi gian hoc gc ca cuc gi. S ch DDN cho mt thu bao Freephone c th c to lp: - Ch vi mt s ch duy nht. - Vi ti a 10 s ch khc nhau ph thuc vo gc ca cuc gi - Vi ti a 3 s ch khc nhau ph thuc vo thi gian - Vi ti a 10 s ch khc nhau ph thuc c vo thi gian v gc ca cuc gi.

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3. Dch v thng tin giI tr 1900

Premium Service 1900

3.1. Dch v 1900 l g ?

Dch v 1900 l loi hnh dch v cho php thc hin cuc gi ti nhiu ch khc nhau thng qua mt s truy nhp thng nht trn mng. Ngi s dng dch v gi n mt s in thoi d nh do VNPT cung cp nghe thng tin (th thao, thi tit, gi c th trng,).
Cc thu c ca ngi s dng (bao gm: Cc thoi bnh qun v cc ni dung) c chia theo cng thc tho thun gia VNPT v i tc.
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Dch v thng tin giI tr 1900

3.2. Li ch ca dch v 1900 ? i vi doanh nghip thu bao dch v: - D dng qung b vi mt s T duy nht trn ton quc - Thu bao c th la chn cc ch n khc nhau tu theo thi gian trong ngy, trong tun - L loi hnh kinh doanh mi qua mng T thng qua cc dch v t vn, gii tr (th thao, vn ho,..) i vi ngi s dng: - C th gi ti bt k ni no m ch cn nh mt s T duy nht - Chi ph thp cho cuc gi t vn hoc gii tr
25

Dch v thng tin giI tr 1900

3.3. i tng s dng dch v 1900 (Tip theo)
i tng l thu bao dch v 1900: L cc Doanh nghip
- 19001xxx: l s dch v dnh cho cc doanh nghip cung cp cc dch v thng tin gii tr, t vn,...nh : 19001570, 19001580. - 19005xxxxx: l dch v gii p thng tin cho khch hng nh ngn hng, hng bo him..., VD: nh ang p dng cho NHNN l 1900545454

i tng l ngi gi (ngi s dng dch v):

L cc khch hng c nhu cu tham gia cc tr chi, chng trnh gii tr v c nhu cu t vn (sc kho, hn nhn gia nh,...)

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Dch v thng tin giI tr 1900

3.4. Cch s dng dch v ?
i vi thu bao ng k dch v - ng k s Dch v vi cc Bu in Tnh, T.ph, VTN - Qung b s dch v ca mnh n khch hng

i vi ngi s dng dich v

- Ngi s dng quay s 1900 + S dch v - Ngi gi sau khi quay m dch v s c nghe mt thng bo la chn menu. Tu theo la chn, khch hng s c kt ni ti mt my ch tng ng c gii p, nghe t vn hoc tham gia cc chng trnh gii tr.
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Dch v thng tin giI tr 1900

3.4. Cch s dng dch v (Tip theo)
Dch v 1900 l dch v dnh cho cc cng ty t vn hoc cc chng trnh gii tr trong ngi gi ti cc s dch v ny s phi tr thm ph dch v.

T vn/Gii tr ... S in thoi t vn/gii tr..

1900 xxxx

Ngi s dng

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Dch v thng tin giI tr 1900

3.4. Cch s dng dch v (Tip theo)
Thu bao dch v V d: Dch v Gii tr vi truyn hnh 1900 1570 i vi i truyn hnh: C th s dng mt s in thoi thng nht cho dch v gii tr trn ton quc. To thm phng thc kinh doanh cho i truyn hnh Khi c khch hng gi n s 1900 1570, mng s t ng bin dch s dch v thnh s ca cc trung tm ang c ca i truyn hnh v to kt ni vi trung tm gn nht .
1900 1570

04 xxxxxxx

H ni

0511 xxxxxx

nng 08 xxxxxxx

Ngi s dng TP.HCM

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Dch v thng tin giI tr 1900

3.4. Cch s dng dch v (Tip theo)
i vi ngi s dng dch v 1900 1570:
S phi tr tin cc ph dch v Ch phi nh mt s in thoi Mng s t ng kt ni khch hng ti trung tm gn nht ca i truyn hnh. H ni Ngi s dng

Thu bao dch v

nng

S in thoi
t vn/gii tr..

1900 1570 TP.HCM

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S KT NI DCH V 1900 THOI

SERVER 1900
SEM NS I E NX O F I DR

E1/R2

VTN
T B TNH/TP
E1/C7
SE IM E N SE IN E

CO Line

TOLL VTN2 NGN HiQ9200 T B TNH/TP

1900 xxxx

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Dch v thng tin giI tr 1900

S KT NI 1900xxxx (SMS)

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