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Global Online Payment Methods 2012
August 2012
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August 2012
Publication Date August 2012 Language English Format PDF & PowerPoint Number of Pages/Charts 219 Covered Countries North America: USA (Top Country), Canada Latin America: Brazil (Top Country), Argentina, Colombia, Mexico Western Europe: UK (Top Country), Belgium, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain Central Europe: Germany (Top Country), Austria, Switzerland Eastern Europe: Russia (Top Country), Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Turkey, Ukraine Scandinavia: Denmark, Finland, Norway, Sweden Asia-Pacific: China (Top Country), India, Japan, Malaysia, South Korea, Vietnam, Australia Middle East & Africa: UAE, Botswana, Nigeria, South Africa Price Single User License:
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Key Findings
Covering more than 50 Countries & Regions worldwide The global mobile payment transaction volume is estimated to increase by almost three quarters in 2012,
compared to 2011.
Credit cards are projected to remain the leading online payment method in the USA at least until 2016, with debit cards taking second place. After credit cards, Boleto was the most preferred payment method of online shoppers in Brazil in the 12 month leading to May 2012. In the UK in Q1 2012, the most frequently used online payment method was Credit Cards, followed by Debit Cards. The number of digital wallets in Russia increased by more than 10% in 2011, while their transaction volume grew by almost 80% from 2010. In China, the third party online payment market, which was dominated by Alipay, reached a trade volume of more than CNY 750 billion in Q1 2012, following a steady increase in previous quarters.
Company and Product Information

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Table of Contents (1 of 9)
1. MANAGEMENT SUMMARY 2. GLOBAL
Online Payment Trends, 2012 Payment Service Provider Market Trends, October 2011 Mobile Payment Transaction Volume, in USD billion, 2011 & 2012f Mobile Payment Users, in millions, 2009, 2011, 2013f & 2016f Share of Online Alternative Payments on total Online Transaction Value, by Product Category, in %, 2012 & 2015f
3. NORTH AMERICA (cont.) 3.1. USA (Top Country) (cont.)

Online Credit Card Payment Frustrations of Online Shoppers making Online digital Purchases under USD 25, in % of frustrated Online Shoppers, September 2011 Mobile Payment Market Trends, April 2012 Reasons for stagnant or declining Mobile Payment Usage, in % of Mobile Payment Users, March 2012 Share of Alternative Payment Methods on total Online Payment Volume, in %, 2011/2012 and 2014f News about Boku, May 2012 News about CorFire, January 2012 News about Isis, May 2012 News about Parkmobile USA, March & May 2012 News about PayOne, May 2012 News about USAePay, April 2012 News about Western Union, March 2012
3. NORTH AMERICA 3.1. USA (Top Country)

Online Payment Trends, 2011/2012 and Average Amount spent on single Online Transactions using Credit Cards and Debit Cards, in USD, 2011 Breakdown of Online Payment Methods, in % of Usage, 2010-2016f (by Debit Card (Check Card), Major Credit Card, Online alternative Payment (PayPal, Google, Checkout, etc.), Prepaid or Gift Card, Storebranded Credit Cards) Preferred Mobile and Online Shopping Payment Services, in % of Usage, October 2011 (by CheckFree, Credit Cards, Google Wallet (Checkout), Mazooma, Moneybookers, PayPal, Wirecard) Credit Card Online Purchase Volumes, in USD billion and in % annual Growth, 2010-2016f Breakdown of Mobile Payment Business Models, by Feasibility, in %, 2011 Inclination to Purchase Online and additional monthly Amount Spent Online, if more secure and easy Alternative Payment Methods were available, in %, September 2011 Reasons for making more small digital Purchases under USD 25 Online, in %, September 2011 Online Shopping Concerns of Online Shoppers when making Online digital Purchases under USD 25, including Payment Concerns, in %, September 2011
3.2. Canada
Online and Mobile Payment Trends, 2012 Payment Methods of Online Shoppers, in % of Usage, 2010 (by Credit Card, Online Payment Services) Share of Retailers able to process Smartphone Payments, in % of total Retailers, Q1 2012 News about Paysafecard, July 2012 News about UseMyServices, March 2012
4. LATIN AMERICA 4.1. Regional

Online Payment Trends, 2011
4.2. Brazil (Top Country)

Preferred Payment Methods in Brazil, in % of Online Shoppers, 12 Months to May 2012 (by Boleto, Cash-on-Delivery, Debit Card) News about Cielo, April & July 2012
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4. LATIN AMERICA (cont.) 4.2. Brazil (Top Country) (cont.)
News about MasterCard and Telefnica, November 2011 News about MoIP, April 2012 News about NewNet, April 2012 News about PagSeguro, April 2012 News about Paymentez, March 2012 News about SafetyPay and HSBC Bank Brazil, October 2011
5. WESTERN EUROPE 5.1. Regional

Online Payment Trends, 2011/2012 Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Used Online Payment Methods, by Country, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Barriers to Online Shopping, including Payment, in % of Non-Online Shoppers, 2010 Share of Consumers with high Confidence in Online Payments, in %, May 2012
4.3. Argentina
Online Payment Trends, 2012 and Share of Online Shoppers paying with Credit Cards, in %, April 2012 News about DineroMail and MercadoPago, 2012; including Payment Transaction Volume of MercadoPago, in USD million, 2010 & 2011 News about Tecnofinance S.R.L., July 2012 News about Global Collect and Sub1, February 2012 News about Ukash, February 2012
5.2. UK (Top Country)

Direct Carrier Billing Market Trends, April 2012 and Breakdown of Preferred Mobile Payment Methods, in % of Smartphone Users, April 2012 (by Credit Card, Debit Card, Other Payment Methods) Used Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems) Breakdown of Online Payment Methods, by Frequency of Use, in %, Q1 2012 (by Credit Cards, Debit Cards, PayPal, Other Methods)
4.4. Colombia
News about Redeban Multicolor, February 2012; including total Transactions made using Redeban Multicolors mobile Banking, in millions, 2010 & 2011
4.5. Mexico
Online and Mobile Payment Trends, 2011/2012 Offered Online Payment Methods, in %, 2011 (by Branch Deposit, Cash-on-Delivery, Credit Card, Online Transfer, PayPal, Others)
Breakdown of Online Card Payments, by Type of Card, in %, 2010 (by Credit Cards, Debit Cards) Share of Consumers having ever scanned a QR- Code, in % of Consumers, 2011 News about Visa, January 2012
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5. WESTERN EUROPE (cont.) 5.3. Belgium
Online Payment Trends, 2011/2012 and Breakdown of used Online Shopping Payment Methods, in % of Online Shoppers, April 2012 Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Online Payment Methods offered by Internet Pure Players, in %, 2010 & 2011 (by American Express, Bancontact/Mister Cash, Dexia Direct Net, Diners, IDEAL, ING Home Pay, JCB, KBC/CBC Online, Maestro, PayPal, Visa and Master Card)
5. WESTERN EUROPE (cont.) 5.6. Italy

Breakdown of Online Payment Methods, in % of Online Shoppers, 2011 (by Credit Card, PayPal, Other) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) News about MyBank, May 2012
5.7. Luxembourg
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)
5.4. France
Online Payment Methods, by Popularity, in % of Online Shoppers, 2012f (by Bank Card, Cheque, Digital Wallet (PayP, etc.), Gift Voucher, Virtual Credit Card) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)
5.8. Netherlands
Breakdown of preferred Online Payment Methods of Online Shoppers, in %, 2010 & 2011 (by Acceptgiro, Credit Card, Credit Transfer, iDEAL, One-off Direct Debit, PayPal, Others) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Accepted Online Payment Methods by Online Merchants, in %, 2010 & 2011 (by Acceptgiro, Cash-on-Delivery, Credit Card, Credit Transfer, iDEAL, One-off Direct Debit, PayPal) Online Payment Methods used for last Online Purchase, in %, 2011 (by Acceptgiro, Credit Card, Credit Transfer, iDEAL, One-off Direct Debit, PayPal) Breakdown of preferred Mobile Payment Methods of Mobile Shoppers, in % of Mobile Shoppers, 2011 (by Acceptgiro, Credit Card, iDEAL, Other)
5.5. Ireland
Online Payment Trends, 2011/2012 and Number of Online Banking Payments, in millions, 2010 & 2011 Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)
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5. WESTERN EUROPE (cont.) 5.9. Portugal
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)
6. CENTRAL EUROPE (cont.) 6.1. Germany (cont.)

Breakdown of preferred Payment Methods of Online Shoppers, in %, January 2011 & January 2012 (by Credit Card, Invoice, Online Payment, Prepayment, Other) Breakdown of Trust in Online Payment Methods, compared to regular Payment Methods, in % of Consumers, Q1 2012 Reasons for choosing an Online Payment Method, in % of Individuals, Q1 2012 Breakdown of preferred Payment Methods in Interactive Trade, in % of Interactive Trade Shoppers, 2010 & 2011 (by Cash-on-Delivery, Credit Card, Digital Payment Methods, Direct Debit, Hire-Purchase, Invoice, Others) News about eBay Payment, June 2012 News about Otto and Yapital, March 2012
5.10. Spain
Preferred Online Payment Methods, in % of Internet Users, 2011 (by Bank Transfer, Cash-on-Delivery, Credit Card, Payment Platforms (e.g. PayPal, Moneybookers, Click & Buy)) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Breakdown of main Concerns regarding Online Shopping, including Online Payments, in % of Internet Users, May 2012 News about PayPal, March 2012 News about Telefonica Digital, July 2012
6.2. Austria
Online Payment Trends, 2011/2012 and Online Payment Methods by Popularity, in % of Online Shoppers, 2006/2007 & 2010/2011 (by Bank Transfer, Cash-on-Delivery, Credit Card, PayPal, Other Payment Methods) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) News about Klarna, July 2012
6. CENTRAL EUROPE 6.1. Germany (Top Country)

Online Payment Trends, 2011/2012 Direct Carrier Billing Market Trends, April 2012 and Breakdown of preferred Mobile Payment Methods, in % of Smartphone Users, April 2012 (by Credit Card, Debit Card, Other Payment Methods) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)
6.3. Switzerland
Breakdown of preferred Payment Methods in Interactive Trade, in % of Companies, 2010 & 2011 (by Credit Card, Debit Card, Invoice, Prepayment/ Cash-on-Delivery)
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7. EASTERN EUROPE 7.1. Russia (Top Country)
Online Payment Trends, 2011 Most popular national and international Electronic Payment Systems, 2011 Awareness and Usage of Payment Methods, in %, March 2012 (by Bank Cards, E-Money, Internet Banking, Offline Terminals, SMS Payments) E-Money Trends, 2011/2012 Number of digital Wallets, in millions, 2009-2011f and total digital Wallet Transaction Volume, in RUB billion, 2009-2012f E-Money Usage, by Category, in % of E-Money Users in Urban Areas, March 2012 E-Money Service Awareness, in % of Consumers in Urban Areas, March 2012 (by Money@Mail.ru, PayPal, QIWI Wallet, WebMoney, Yandex.Money) E-Money Service Usage, in % of Consumers in Urban Areas, March 2012 (by Money@Mail.ru, PayPal, QIWI Wallet, WebMoney, Yandex.Money) News about PayPal, August 2011 News about VimpelCom and Alfa-Bank, June 2011 News about Yandex.Money and Earthport, July 2012
7. EASTERN EUROPE (cont.) 7.3. Cyprus

Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)
7.4. Czech Republic

Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Mobile Payment Trends, 2011
7.5. Estonia
Online Payment Trends, Q1 2012 Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Breakdown of most popular non-Card Payment Methods, in % of Individuals, Q1 2012
7.2. Bulgaria
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Share of Internet using Cardholders paying Bills or making Purchases Online, in % of Cardholders using the Internet, Q1 2012
Growth in Number of Transfers of non-Card Payment Methods, in % Growth, 2012 vs. 2007
7.6. Greece
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)
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7. EASTERN EUROPE (cont.) 7.7. Hungary
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) News about PayU, July 2011
7. EASTERN EUROPE (cont.) 7.11. Poland

Online Payment Methods by Popularity, in %, 2011 (by Bank Transfer On the Basis of an Invoice, Bank Transfer - Prepayment, Cash-on-Delivery, Credit Card/E-Card, Payment System (for Example DotPay, PayPal), I Dont Know/ Hard to Tell, Other) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Availability of Payment Methods in Online Shops, in %, 2008-2010 (by Bank Transfer, Credit Card Payment, Micropay ments per SMS, Payment in Installments, Payment upon Receipt, Quick Internet Transfer, Other) Payment Methods in Online Shops, by Popularity, in %, 2009 & 2010 (by Bank Transfer, Credit Card Payment, Micropayments per SMS, Payment in Installments, Payment upon Receipt, Quick Internet Transfer, Other) Online Payment Cooperation Partners of Online Shops, in %, 2008-2010 (by DialCom24 Sp. z o.o., Did not cooperate with any Company, Dotpay S.A., eCard S.A., First Data Polska S.A., PayPal Polska Sp. z o.o., PayU S.A., Other)
7.8. Latvia
7.9. Lithuania
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone)
7.12. Romania
Online Payment Trends, 2011/2012 and Online Payment Volume, in EUR million, Q1-Q3 2010 & Q1-Q3 2011
7.10. Malta
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems)
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Online Payment Methods, by Popularity, in % of Internet Users in Urban Areas, 2011 (by Cash-on-Delivery, Credit Card)
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7. EASTERN EUROPE (cont.) 7.13. Slovakia
Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) News about TrustPay, July 2012 News about Adyen and TrustPay, July 2012 News about UniCredit and Gemalto, July 2011
8. SCANDINAVIA 8.1. Denmark

Online Payment Trends, 2011 and Average Amount spent Online via Dankort, in DKK, 2010 & 2011 Breakdown of Online Payment Methods, in % of Online Shoppers, 2011 (by Credit Card/Dankort, Direct Payment via my Bank, Invoice, PayPal or similar) Used Online Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Cheque, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) News about Ukash, February 2012
7.14. Slovenia
8.2. Finland
Breakdown of Online Payment Methods, in % of Online Shoppers, 2011 (by Credit Card/Dankort, Direct Payment via my Bank, Invoice (after Delivery), PayPal or similar, Others) Used Online Payment Methods of Online Shoppers, in %, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, On line Payment Systems, Payment by Mobile Phone)
7.15. Turkey
Mobile Banking and Payment Market Trends, December 2011
Total Number of E-Commerce Transactions made with Domestic Cards, in millions, 2007-2011 and Volume of E-Commerce Transactions made with Domestic Cards, in TRY billion, 2007-2011 News about Express Digital Wallet, June 2012 News about Paysafecard, June 2012
8.3. Norway
Breakdown of Online Payment Methods, in % of Online Shoppers, 2011 (by Credit Card/Dankort, Direct Payment via my Bank, Invoice (after Delivery), PayPal or similar)
7.16. Ukraine
News about Global Money, June 2012
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8. SCANDINAVIA (cont.) 8.4. Sweden
Breakdown of Online Payment Methods, in % of Online Shoppers, 2011 (by Credit Card, Direct Payment via my Bank, Invoice (after Delivery), PayPal or similar, Others) Used Payment Methods, in % of Online Shoppers, 2010 (by Bank/Credit Transfer, Cash-on-Delivery, Credit/Charge Card, Debit Card, Direct Debit, Online Payment Systems, Payment by Mobile Phone) Mobile Payment Trends, 2011/2012
9. ASIA-PACIFIC (cont.) 9.2. China (cont.)

Breakdown of Online Payment Safety Issues, in % of affected Users, 2011 Breakdown of Customer Loyalty after Encountering Safety Issues, by Payment Provider, in % of affected Users, 2011 Mobile Payment Trade Volume, in CNY billion and in % annual Growth, 2010-2014f Number of Mobile Payment Users, in millions and in % annual Growth, 2010-2014f News about Alipay and Computop, July 2012 News about PayPal, March 2012 News about China UnionPay, February, May & June 2012
9. ASIA-PACIFIC 9.1. Regional

9.3. India
Online Payment Trends, 2011/2012
9.2. China (Top Country)

Third Party Online Payment Trade Volume, in CNY billion and in % annual Growth, Q1 2011- Q1 2012 Breakdown of Third Party Online Payment Market, by Registered Users, in %, Q1 2012 (by 99Bill, Alipay, ChinaBank Payment, IPS, PayEase, Tenpay, Yeepay, Others) Breakdown of Third Party Online Payment Market, by Trade Volume, in %, Q1 2012 (by 99Bill, Alipay, ChinaBank, China PNR, China UnionPay, IPS, PayEase, Tenpay, YeePay, Others) Breakdown of Online Payment Users, by Gender, in % of Users, 2011 Breakdown of Online Payment Users, by Age Group, in % of Online Payment Users, 2011
9.4. Japan
Online Payment Trends, 2011/2012 and Amount of Money issued by Plastic Prepaid Cards, in JPY billion, 2010 & 2011 Value of the Electronic Payment Market, in JPY trillion and in % annual Growth, 2011-2016f News about DataCash, April 2012 News about PayPal, May 2012
9.5. Malaysia
Online Payment Trends, 2011/2012 News about PayPal and Malaysia Airlines, July 2012
Share of Online Payment Users, in % of total Internet Users, 2011 and Breakdown of Reasons against Online Payments, in %, 2011 Main Online Payment Safety Concerns, in %, 2011
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9. ASIA-PACIFIC (cont.) 9.6. South Korea
Payment Methods in B2C E-Commerce, in %, Q2 2010, Q1 2011 & Q2 2011 (by Credit Cards, E-Money, Money Transfers, Others) News about Won Corporation, July 2012
10. MIDDLE EAST & AFRICA 10.1. Middle East Regional

Online Payment Trends, 2011/2012 and Reasons against Online Shopping, including Payment, in %, 2011 News about PayPal, June 2012
10.2. UAE 9.7. Vietnam

News about BPC Banking Technologies and Ocean Bank, October 2011 News about OnePay, June 2011 & February 2012 Online Payment Methods, by Popularity, in % of Online Shoppers using Credit and Debit Cards, July 2011 (by Mastercard, Third-Party Payment Sites (eg Pay Pal), Visa)
10.3. Africa Regional

Mobile Payment Trends, 2012
9.8. Australia
Online Payment Trends, 2011/2012 Breakdown of Online Shopping Payment Methods, in % of Online Shoppers, June 2011 (by Both Credit Card and Money Transfer Services, Credit Card only, Money Transfer Services only (e.g. PayPal), Neither) Online Payment Methods, by Popularity, in % of Inhabitants, 2011 (by Credit Card, Debit Card, Direct Debit/Transfer, PayPal)
10.4. Botswana
10.5. Nigeria
Breakdown of Online Payment Methods, in % of Internet Users, 2010 (by ATM, Mastercard, Visa, All)
10.6. South Africa

News about MasterCard Mobile, April 2012 News about PayU, July 2012
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Samples
In July 2012, online prepaid payment expert Paysafecard expanded into the Canadian market, offering prepaid payment solutions.
Canada: News about Paysafecard, July 2012
In July 2012, Austrian and German online prepaid payment expert Paysafecard expanded into the Canadian market. Since its establishment in 2000, the company already serviced 31 markets as of July 2012 and has become the leading prepaid payment provider in Europe. Paysafecard enables purchases of online prepaid vouchers, which can be used as online currency. The service does not charge transaction fees to clients. Vouchers can be acquired at distribution partners of Paysafecard, such as retail outlets. The company hoped to trigger an expansion of the Canadian E-Commerce market, by providing safe payment solutions, thus reacting to customers security concerns. Moreover, Paysafecard is a suitable payment method for micro transactions, which will increase as the Canadian online gaming market becomes increasingly monetized.
Source: Paysafecard, July 2012
54

In Mexico, Credit Card (68%) was the most offered online payment method in 2011, followed by Online Transfer (29%).
Mexico: Offered Online Payment Methods, in %, 2011
(by Branch Deposit, Cash-on-Delivery, Credit Card, Online Transfer, PayPal, Others)
Credit Card Online Transfer Branch Deposit
68%
29% 27% 18%
PayPal Cash-on-Delivery Others 0%

Note: based on a survey of 80 online retailers
Source: AMIPCI, 2012
14%
13% 20% 40% 60% 80% 100%
73
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In this respect, our customers may chose between two types of Products, namely (i) our Product Market Reports and (ii) our Product Full Access Global E-Commerce Reports. 2.3 If a customer orders our Product Market Reports, the customer gets access to the ordered report as identified in the Report Order Form and the customer may use that report in accordance with Section 4.3 below and the other provisions of the Contract. 2.4 If a customer orders our Product Full Access Global E-Commerce Reports, the customer gets access to any standard reports (for the avoidance of doubt excluding reports published in connection with any research services) focussed on the Internet & E-Commerce industry as generally published by us during the twelve (12) months prior to the execution of the Contract and during the subscription term as identified in the Report Order Form as of the date of the execution of the Contract (i.e. one, two or three years), and the customer may use those reports as a Global Site License in accordance with Section 4.3 below and the other provisions of the Contract. 2.5 Unless expressly agreed otherwise in writing, the contents of our offers may not be made available in whole or in part to any third party outside the organization of the customer without our prior written consent. 2.6 ur offers are not binding and subject to change without notice until acceptance by the O customer. Our orders will become legally binding upon acceptance by the customer. A valid acceptance requires the execution of our Research Order Form or our Report Order Form respectively (each such document hereinafter the Order Form) by a duly authorized representative of the customer and the submission of the Order Form to us via facsimile or email with pdf-attachment. We will provide the customer with the access data required to access the ordered Product(s) with two (2) days as of the execution of the Contract. 3. TERMS OF PAYMENT 3.1 he contractually negotiated prices are to be derived exclusively from the Order Form and/or T the documents referenced therein. 3.2 All prices are net and without transportation costs, if applicable. Value Added Tax, if applicable, at the statutory rate shall be added to all fees payable hereunder. 3.3 e may demand an additional fee for services that go beyond the scope as agreed under the W Order Form in case such additional Products are requested by the customer. 3.4 e will send our invoice to the customer upon execution of the Contract, unless agreed W otherwise in the Order Form. In the event that the customer orders our Product Full Access Global E-Commerce Reports, we will send our invoice for the first contract year upon execution of the Contract and the invoice(s) for any subsequent contract year(s), if any, upon commencement of any subsequent contract year. 3.5 All payments shall be due and payable within thirty (30) days following the date of our invoice without any deductions. The customer will be in default one day after the expiry date without any further warning notice being required. 3.6 All customers rights of retention or set-off are hereby excluded to the extent that they are not based on the same contractual relationship. Retentions or set-offs are allowed only if the customers claim is nondisputed or has become unappeasable. 3.7 In the event of a customers default in payment or other apparent credit unworthiness, all remaining claims against that customer shall become immediately due and payable in full. We shall then be entitled to rescind payment terms previously agreed upon and to demand payment in advance or other appropriate security with respect to pending deliveries. A customer shall be deemed unworthy of credit in particular when he files a petition in bankruptcy or composition proceedings. 4. INTELLECTUAL PROPERTY RIGHTS AND INDEMNITIES 4.1 All copyrights and other intellectual property rights in connection with our Products remain with us. All data carriers remain our property. The customer may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Products made available by us, in whole or in part, except as expressly permitted under the Contract. 4.2 Upon delivery of the Products to the customer and payment of the agreed fee, the customer obtains a non-exclusive, non-transferable, perpetual, worldwide right to use the Products provided to the customer for its internal purposes or any additional purposes set out in the Order Form. A right to resell our Products requires our prior written approval. 4.3 n the event that the parties agree on a Single User License under the Order Form, this I means that only one individually named user of an organization shall be entitled to access the report. In the event that the parties agree on a Site License under the Order Form, this means that all users within a given geographical location (as specified in the Order Form) of an organization shall be entitled to access the report. In the event that the parties agree on a Global Site License, this means that all worldwide users of an organization shall be entitled to access the report. In both cases, the term organization refers to the company of the specific customer only and excludes any third parties including affiliates. 4.4 e must expressly be named as the author of any data the customer processes further as W contractually negotiated. 5. TECHNICAL INFORMATION 5.1 e shall provide our Products in standardized data formats. W 5.2 The customer must ensure that he has the corresponding technical resources to make use of these data. The customer may not derive any claims in this connection on grounds of breach of obligation. 6. DEFECTS AS TO QUALITY 6.1 o claims for defects as to quality are triggered by insignificant discrepancies between our N products and services and the warranted quality or fitness for use. 6.2 Likewise, no claims for defects as to quality may be derived from entrepreneurial risks e.g., with regard to questions of entrepreneurial discretion, an erroneous assessment of the market situation or the failure to recognize a business actions merit. 6.3 Defect-based claims are further excluded in cases of excessive or improper use or in connection with damages caused by extraordinary conditions not reflected in the Order Form. This is also true in cases of subsequent changes made by the customers or third parties unless such changes do not affect the analysis and removal of a given defect. 6.4 Claims for defects as to quality expire within one year from the commencement of the legal statute of limitation. This limitation does not apply to the extent that applicable law stipulates a longer period in cases of intentional or grossly negligent breaches of duty on the part of us, fraudulent concealment of a defect and injuries to life, body and health. 6.5 Claims for damages and the reimbursement of expenditures are further subject to Section 8. 7. LEGAL DEFECTS 7.1 e are liable for products and services infringing on third-party rights only if and to the W extent that our products and services are used in accordance with the agreed contractual requirements. 7.2 Unless agreed otherwise, our liability for the infringement on third-party rights is limited to the territory of the European Union and the European Economic Area as well as the place of its services proper use as agreed under the applicable Order. 7.3 In the event that a third party asserts claims against the customer, alleging that a service performed by us violates its rights, the customer shall promptly notify us. If a service rendered by us violates thirdparty rights, we shall choose one of the below actions, duly taking into consideration the customers interests: a) procuring for the customer the right to use the service; b) revising the service to render it free of legal violations; or c) withdrawing the service and refunding to the customer any related compensation paid, as adjusted by an adequate user fee, if we cannot effect another remedy at a reasonable expense. 7.4 Upon our request, the Customer shall assist us with the defense against claims according to this section 7, with us reimbursing the Customer for any expenditures and costs incurred as a result, although each of the Parties bears the costs of the use of its own personnel. 7.5 Claims the Customer may hold for legal defects expire in accordance with Section 6.4. 7.6 Claims for damages and the reimbursement of expenditures are further subject to Section 8. 8. LIABILITY 8.1 In cases of intentional misconduct and gross negligence, we are fully liable pursuant to applicable law. 8.2 ur liability in cases of simple negligence is limited as follows: we are liable only if and to O the extent that we violated a material contractual obligation (cardinal obligation) i.e., an obligation that (i) the Customer reasonably relied upon at execution of the applicable Order Form and (ii) was of critical significance to the outcome of performance. As regards property damage and financial loss, such liability is limited to typical and foreseeable damages; in no event will we be liable for any incidental, special, punitive or consequential damages, loss of profits or loss of data in such case. 8.3 ur liability for damages under warranties (Beschaffenheitsgarantien) is limited to instances O in which the warranty expressly includes such liability. 8.4 Claims for the reimbursement of expenditures and other liability claims asserted by the Customer against us are subject to sections 8.1 through 8.3. 9. CONFIDENTIALITY 9.1 he Parties shall hold in strict confidence for an indefinite period of time all data and T information materials of which they gain knowledge as part of a Contract, be it orally, in writing or otherwise, directly or indirectly, provided that such data or information materials are designated confidential or must be considered confidential based on their nature, and shall use them exclusively as part of the services covered by the relevant Order. This duty of confidentiality excludes data and information materials that: a) were already known or accessible to any third party at the time of disclosure; b) one of the parties legitimately receives from a third party following disclosure, and such third party is not bound by a duty of confidentiality in relations with the other Party; c) must be disclosed by order of and to a government agency or another competent third party; and d) must be disclosed to legal or tax advisors of the contractual customer in question for consulting purposes. In the cases of Sections c) and d), the parties shall (i) promptly inform each other about a given request and prior to disclosing confidential information, and (ii) limit the disclosure of confidential information to the minimum required. 9.2 e may use the Customer as a reference so long as no contractual details are divulged. W 10. JURISDICTION, GOVERNING LAW, MISCELLANEOUS 10.1 Place of payment is Hamburg, Germany. 10.2 All disputes arising from or in connection with any Contract between the parties shall be resolved through the courts of Hamburg. Governing law is German law.
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+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Brochure & Order Form - Global Online Payment Methods 2012

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Brochure & Order Form - Global Online Payment Methods 2012

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Global Online Payment Methods 2012

RESEARCH ON INTERNATIONAL MARKETS

4,450 (excl. VAT)

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

Company and Product Information

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

3. NORTH AMERICA (cont.) 3.1. USA (Top Country) (cont.)

3. NORTH AMERICA 3.1. USA (Top Country)

4. LATIN AMERICA 4.1. Regional

4.2. Brazil (Top Country)

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

5. WESTERN EUROPE 5.1. Regional

5.2. UK (Top Country)

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

5. WESTERN EUROPE (cont.) 5.6. Italy

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

6. CENTRAL EUROPE (cont.) 6.1. Germany (cont.)

6. CENTRAL EUROPE 6.1. Germany (Top Country)

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

7. EASTERN EUROPE (cont.) 7.3. Cyprus

7.4. Czech Republic

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

7. EASTERN EUROPE (cont.) 7.11. Poland

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

8. SCANDINAVIA 8.1. Denmark

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

9. ASIA-PACIFIC (cont.) 9.2. China (cont.)

9. ASIA-PACIFIC 9.1. Regional

9.2. China (Top Country)

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

10. MIDDLE EAST & AFRICA 10.1. Middle East Regional

10.2. UAE 9.7. Vietnam

10.3. Africa Regional

10.6. South Africa

yStats.com GmbH & Co. KG Behringstr. 28a, 22765 Hamburg

+49 (0) 40 - 39 90 68 50 +49 (0) 40 - 39 90 68 51

Global Online Payment Methods 2012

Source: Paysafecard, July 2012

RESEARCH ON INTERNATIONAL MARKETS

Credit Card Online Transfer Branch Deposit

29% 27% 18%

PayPal Cash-on-Delivery Others 0%