AX Release Management Process Flows

SIT UAT Production Training

MSFT or MFI Change Development Approval Board Manager

Request for Promotion to PROD

Change Approval (Outlook Voting)

Notification of Promotion to SIT (email)

QA Manager

Notification of Promotion to SIT

Request for Promotion to UAT (email)

Request for Promotion to PROD (email)

Release Manager

Notification of Promotion to SIT

Request for Promotion to UAT

Request for Promotion to PROD

Change Control Form (SharePoint)

Request for Promotion to TRAIN

Desktop Support

Request for Promotion to UAT

Change Control Form

Request for Promotion to TRAIN

DBA Support

Notification of Promotion to SIT

Request for Promotion to UAT

Change Control Form

Request for Promotion to TRAIN

Training Manager

Request for Promotion to UAT

Training, Communication, and Documentation Plans

Request for Promotion to TRAIN (email)

AX Release Management Process Flows - SIT

SIT UAT

MSFT or MFI Change Development Approval Board Manager

Notification of Promotion to SIT (email)

Release Manager

Notification of Promotion to SIT

Logs Notification, looks for conflicting objects in SIT and UAT Is all information complete? No

Notification of Promotion to SIT w/deficiencies

Notification of Promotion to SIT w/deficiencies

Yes

No

No

QA Manager

Notification of Promotion to SIT

Information adequate for testing?

Yes No

Testing

Testing Successful?

Yes

Request for Promotion to UAT (email)

DBA Support

Desktop Support

Notification of Promotion to SIT

Are promotion instructions adequate?

Training Manager

AX Release Management Process Flows - UAT

UAT Production

MSFT or MFI Development Manager

Change Approval Board

Request for Promotion to UAT

Attaches XPOs

Request for Promotion to UAT XPOs

Request for Promotion to UAT

QA Manager

Request for Promotion to UAT (email)

Weekly Change Communication Meeting

Request for Promotion to UAT

Testing

Testing Successful?

Request for Promotion to UAT

Request for Promotion to PROD (email)

Completed Updates Log

No

Yes Updates Log Notifies Development Managers and Issues Rollback Notice Notifies QA Manager of Rollback Competion

Release Manager

Request for Promotion to UAT

Send Request for XPOs

Request for Promotion to UAT XPOs

Notifies Testing

Request for Promotion to UAT

Desktop Support

Schedule for time slot and resources. Check for object version conflicts. Request for Promotion to UAT XPOs Promote Change to UAT

Complete

Request for Promotion to UAT

Rollback Change from UAT

Completed

Completed

DBA Support

Request for Promotion to UAT XPOs

Promote Change to UAT

Request for Promotion to UAT

Rollback Change from UAT

Training Manager

Determines if there are any Training, Communication, or Documentation requirements related to proposed change.

Attends Weekly Change Communication Meeting

AX Release Management Process Flows - PROD

UAT Production

Change Approval Board

Request for Promotion to PROD

CAB Meeting (as needed for major changes)

Change Approval (Outlook Voting)

MSFT or MFI Development Manager

New TFS Issue

Request for Promotion to PROD

QA Manager

Testing Documentation

Request for Promotion to PROD (email)

Request for Promotion to PROD

Posteffective Testing

Testing Successful? No

New HelpStar Ticket

Completed

No Updates Log Updates Log Request for Promotion to PROD Notifies Development Managers

Release Manager

SharePoint Repository

Request for Promotion to PROD Check for Testing Adequacy, Testing Evidence, Training Plan, Documentation Updates, and Communication Plan Schedule for time slot and resource availability. Notify CAB.

Initiates Change Control Form (SharePoint)

Change Control Form (SharePoint)

Completed

Desktop Support

Change Control Form

Promote Change to PROD

DBA Support

Change Control Form

Promote Change to PROD

Training Manager

Training, Communication, and Documentation Plans

AX Release Management Process Flows - TRAIN

Training

QA Manager

MSFT or MFI Development Manager

Change Approval Board

Release Manager

Schedule with Training and Resource Availability

Completed Request for Promotion to TRAIN Updates Log Notifies Training Manager

Completed

Desktop Support

Request for Promotion to TRAIN

Promote Change to TRAIN

DBA Support

Request for Promotion to TRAIN

Promote Change to TRAIN

Training Manager

Request for Promotion to TRAIN (email)

Request for Promotion to TRAIN