Putting A DSS to Work Information Retrieval Selection and Projection Data Reconfiguration 1. Sorting data 2. Exchanging fields 3.

Joining 4. Presentation graphics Calculator Activities 1. Functions 2. Analysis Reconfiguring Data

(a) Sorting by name
EMPNO NAME DEPTNO
1110 1010 2399 2102 Ali Irfan Nadeem Usman 20 10 10 10

Original data
EMPNO NAME 1010 Irfan 1110 Ali 2102 Usman 2399 Nadeem DEPTNO 10 20 10 10

(b) Exchanging fields

DEPTNO
10 20 10 10 1010 1110 2102 2399

EMPNO NAME
Irfan Ali Usman Nadeem

Deptno 10 (25%) Deptno 20 (75%)

(c) Joining
EMPNO NAME DEPTNO DNAME
1010 1110 2102 2399 Irfan Ali Usman Nadeem 10 20 10 10 IT Accounts IT IT

(d) Pie chart

Analysis Analysis refers to using a DSS to review a set of facts and to assist in drawing conclusions based on those facts. Statistical Tools Optimizing Tools What-If Analysis Artificial Intelligence

DSS Development:
Determination of decision making requirement

Development of initial DSS prototype

Evaluation of prototype/DSS

Modification/maintenance Loop

Modification Loop

Are Decision making Requirements Satisfied?

Yes

Completion and documentation of DSS

No Modification of prototype/DSS Usable DSS

DSS Products:---Specific DSS A specific DSS allows one or more decision makers to deal with a specific problem or set of related problems. DSS generator:-A DSS generator is a package of related hardware and software that allows the user to quickly and easily build a specific DSS. DSS Tool:-A DSS tool is a hardware, software, procedure or data element that enables the user to build either a specific DSS or a DSS generator. Group DSS: Components of GDSS
GDSS Model base

User

Dialogue manager

GDSS processor

Groupware

GDSS Database system

GDSS Configurations and Classifications: Decision room Local area network Teleconferencing Wide area decision network Level-1 GDSS

Level-2 GDSS Level-3 GDSS Executive Information System EIS sometimes referred as an executive support system ESS is a DSS that as designed to meet the special needs of top-level managers. Knowledge-Based System Artificial Intelligence: Artificial Intelligence (AI) is the capability of computers to simulate the functions of human brain. Artificial Intelligence Applications:
Artificial Intelligence

Expert System

Natural Languages

Vision System

Robotics .

Neural Networks

Development Expert System

Determination of Expert System requirement Acquisition of knowledge from human experts Development of ES prototype Testing/ refinement of ES prototype Yes Is theESs Performance Satisfactory? Complete the operational ES

Testing/ refinement loop

No Update and maintain the ES

Expert System Versus Conventional Applications (Office Information): SystemCombination of information technologies that have a dramatic impact on day-to-day office operations are called Office Information System. Office Workers: Managers Staff professionals