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Human Capital Institute

Founded in 2004

A professional association for strategic talent management

An incubator and clearinghouse for new ideas and innovative strategies 35,000+ individual members and 30+ corporate members Coalition of Strategic HR and Line Management to CEO 300+ Contributing Thought Leaders from Academia, Business and Government

HCI Programs
Human Capital Leadership Series
- Top universities & B-schools - Marquee presenters

- Topical, issues-driven content - Presented in top 20 metros

- Talent Management Curriculum for HR, Line Managers and Executives - Public, On-site, On-line

Human Capital Summit Conferences

- Montreal, Dallas, Columbus, Philadelphia - UK, Eastern Europe, China - 2007

Karl Albrecht Social Intelligence: The New Science of Success

Beyond IQ, Beyond EI, Applying Multiple Intelligence Theory to Human Interaction

Social Intelligence:
The New Science of Success
Dr. Karl Albrecht Karl Albrecht International Human Capital Institute / Santa Clara University
October 3, 2006 Santa Clara

Social Intelligence
The New Science of Success

Welcome & Introduction

Introduction to Social Intelligence Tuning Up Your Social Radar Identifying Your Own Skills & Style Improving Your Skills Questions & Discussion

Multiple Intelligences
Harvard: Prof. Howard Gardner 7 - 8 Individual Intelligences
Modified Model: A = Abstract Intelligence S = Social Intelligence P = Practical Intelligence E = Emotional Intelligence A = Aesthetic Intelligence K = Kinesthetic Intelligence

What is Social Intelligence?

Social Intelligence is the ability to get along well with other people and to get them to cooperate with you.

People Skills?
Isnt social intelligence really just people skills?

S.I. = E.I. ?
Isnt social intelligence just a part of emotional intelligence?

Who Needs Social Intelligence?

Probably more people have lost jobs, friends, and mates due to social incompetence than for all other reasons combined. - Karl Albrecht I am not a crook. - Richard M. Nixon

Toxic & Nourishing Behavior

Toxic Behavior: a consistent pattern of behavior that makes others feel devalued, inadequate, angry, frustrated, or guilty. Nourishing Behavior: a consistent pattern of behavior that makes others feel valued, capable, loved, respected, and appreciated.

The S.P.A.C.E. Formula

Situational Awareness Presence Authenticity Clarity Empathy

Situational Awareness (Radar)

The Power of Context - Awareness of: Situations Others Your Impact Your Options

Whatever else history may say about me when Im gone, I hope it will record that I appealed to your best hopes, not your worst fears; to your confidence rather than your doubts. - Ronald Reagan

The leader is the servant. So leadership is not having your own way. It's not for self-aggrandizement. But oddly, it is for service. It is for the sake of the led. It is a proper altruism. - Desmond Tutu

The difference between the right word and almost the right word is like the difference between lightning and the lightning bug.

- Mark Twain

"It's a beautiful day in this neighborhood, a beautiful day for a neighbor. Would you be mine? Could you be mine? - Fred Rogers (Childrens TV host)
"I saw people throwing pies in each other's faces and I thought why do we have to show demeaning behavior?"

Your Social Intelligence Profile

I. Social Skills II. Self-Insight (as others see you) III. Interaction Style (you in action)

The S.P.A.C.E. Formula

Red Zone: Very Low SI Yellow Zone: Low SI Green Zone: Medium SI Blue Zone: High SI

Interaction Styles

Driver Social Energy



Task Oriented

People Oriented

Results Focus

Applications & Actions

Applications of SI: Coaching Personal Development Team Development Organization Development

The Future of SI: Further development? Community of Interest?

To Join (or un-join) the Social Intelligence Forum:

Go to Click Join the Social Intelligence Online Forum

Fill in the sign-up form and click Send

To Download this Presentation:

Go to Click Downloads

Find the meeting listed & click the link

What Would You Like to Discuss?

Leadership / Management? Teamwork / Group Dynamics? Difficult Employees? Coaching / Counseling? Organizational Culture? Training / Development? Customer / Contact?

Topics for Exploration

Education / Society?

Other Topics?