Understanding

your bill
Home phone, calling & internet

Make the most of now

Statement
Customer Number xxxxxxx Customer Number xxxxxxx

1
Invoice Number 12273294 Invoice Number 12273294
Invoice Date 1 Feb 2008 Invoice Date 1 Feb 2008
& tax invoice Due Date 25 Jul 2008 Due Date 25 Jul 2008
Page Number 1 of 4 Page Number 2 of 4

XXXXX XXXXXXXXXXXXXXXX Invoice Details

Pack Charges
J R Hartley

2
30 Harrow Place
Newma2t
Auckland 1010 8
Bundle: hartlyint

6 days of Easy Pack Red (broadband) 24 Jun 2008 - 30 Jun 2008 6.00
6 days of Easy Pack Red (home phone) 24 Jun 2008 - 30 Jun 2008 8.00
6 days of broadband credit (ends 31 Dec 2008) 24 Jun 2008 - 30 Jun 2008 -6.00
Easy Pack Red monthly fee 1 Jul 2008 - 31 Jul 2008 70.00
Broadband credits (ends 31 Dec 2008) 1 Jul 2008 - 31 Jul 2008 -30.00
Recent Transactions
Total Pack Charges 48.00
1 May 2008 Opening balance from last statement 78.39 Internet Charges
18 May 2008 Credit Card Payment - Thank You -78.39
3 Login: hartlyint

9
0.00
Double your data 1 Jun 2008 - 30 Jun 2008 10.00
This Invoice

Pack Charges 48.00 Total Internet Charges 10.00

Internet Charges 10.00 Phone Charges
Phone Charges 18.00
Other Charges 199.45 Phone number: 09 XXXXXXX

Discounts -148.95
10 Monthly fee (talk 1)
Monthly fee (talk 1)
24 Jun 2008 - 30 Jun 2008
1 Jul 2008 - 31 Jul 2008
3.00
15.00
Important
These services are Total Phone Charges 18.00
powered by ihug. Other Charges
Payment must be
paid to ihug Ltd
11
Hardware
using one of the 1 x USB Modem 502T 49.95
This invoice includes GST content of 14.11
payment methods
listed overleaf. This Invoice Total 126.95
Installation Charges
Contact 1 x Connection Only 99.00
T 0800 438 448 1 x Homeline Setup 49.00

4
F 09 962 9300
W vodafone.co.nz 5 Total for Installation Charges 148.00

Tax invoice/statement Paper Invoice Charge

GST number: 61-851-488 1 Jul 2008 - 31 Jul 2008 1.50

Total Other Charges 199.45

Payment advice Total amount due 6
121.55
Discounts

Hardware
Detach this slip and include it
with your cheque. Please write Customer Number XXXXXXX 1 x $49.95 Hardware Discount -49.95
your customer number on the Amount enclosed $
7
back of the cheque and make
Invoice Number 12273294
payable to ihug Ltd. Invoice Date 1 Feb 2008 Installation Charges
This amount will be deducted from
Post to: your credit card on 18 Feb 2008 1 x $99 Connection Discount -99.00
Vodafone’s ihug
Payment Processing Centre
VF71257 02/08

PO Box 9404 Total Other Charges -148.95

Newmarket XXXXX XXXXXXXXXXXXXXXXX
Auckland 1149 XXXXXXXXXXXX+XXXXXXXXX+XXXX+XX

Understanding your bill

1 Your details 8 Pack charges
Your customer number, bill number and bill due a) Part month broadband charges - These are broadband
date are shown here. charges for the part of the month (days) since your
broadband service was activated.
2 Your address
If your address is incorrect or has recently changed, you b) Part month home phone charges - These are home phone
can update your contact details online in My Vodafone. charges for the part of the month (days) since your phone
service was activated.
3 Recent transactions
This shows your payments, charges and credits c) Part month broadband credit (e.g. free broadband until
since your last bill. Your current charges appear in the end of the year promotion)- Credit for the part of the
more detail on the following bill pages. month (days) since your broadband was activated.

4 Contact information d) Monthly charges- This is the charge for your pack
If you need to contact us regarding your bill the next month.
contact details are shown here.
e) Broadband credit - Any credit relating to a broadband
promotion (e.g. free broadband until the end of the year
5 Monthly information
promotion)
Promotions, updates and information can be found
here.
9 Internet charges
Charges for any other internet related services you have on
6 Total amount due
your account (eg. double your data).
This is the amount you need to pay made up of any
balance remaining on your previous bill, plus the
current month’s charges. 10 Phone charges
This includes charges for talk plans, toll calls and any phone
features you may have.
7 Amount enclosed (if paying by cheque)
Fill in the amount you’re paying, tear off and return
with your cheque in the supplied envelope or
11 Other charges & discounts
alternatively, use one of the other methods of Any fees for connection, hardware and paper bill charges (if
payment listed on the back of the bill. applicable) will show up under other charges. If you’ve
signed up for a promotion, any discounts that apply will
appear in the discount section.

Contact us
If you need help or information about any of our products and services, you can access our vast knowledge base online by typing your question
or keywords into the Help & Support box at vodafone.co.nz to receive immediate answers.

Alternatively you can call our 24 hour help team on 0800 438 448.