2009

Annual Report

CONTENTS

CONTENTS

Vision, Mission, Values . . . . . . . . . . . . . . . . . 4 From the Chair. . . . . . . . . . . . . . . . . . . . . . . . . 6 From the CEO . . . . . . . . . . . . . . . . . . . . . . . . . 7 e Habitat Model . . . . . . . . . . . . . . . . . . . . . 10 Partner Families . . . . . . . . . . . . . . . . . . . . . . 13 Volunteers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 ReStore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Global Village. . . . . . . . . . . . . . . . . . . . . . . . . 20 Donors + Sponsors . . . . . . . . . . . . . . . . . . . . 21 Financial Summary . . . . . . . . . . . . . . . . . . . . 25

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

MISSION, VISION, VALUES

VISION

A world where everyone has a safe and decent place to live.

MISSION

To mobilize volunteers and community partners in building a ordable housing and promoting homeownership as a means to breaking the cycle of poverty.

VALUES

HOUSING FOR ALL: We believe that access to safe, decent and a ordable housing is a basic human right that should be available to all. HUMAN DIGNITY: We believe in the worth and dignity of every human being. We respect the people we serve and those that help us in this e ort and recognize them as our greatest resource. PARTNERSHIP: We believe we can best achieve our mission through meaningful and mutually bene cial partnerships with others. FAITH IN ACTION: We believe that faith is lived through action. Building on our Christian foundation, we serve and work with people of all faiths and beliefs in a spirit of justice and compassion. DIVERSITY & INCLUSIVENESS: We believe there is a role for everyone committed to our vision, mission and values and we seek to enrich our organization through diversity.

The ache for home lives in all of us, the safe place where we can go as we are and not be questioned. - Maya Angelou (American Poet, b.1928)

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

FROM THE CHAIR

e closing of 2009 brought unique challenges for Habitat for Humanity both internationally and to the local a liates. With the economic down turn in the global economy, uncertainty abounded with speculation of deep cuts to corporate donations and the prospect of limited product donations, that so many charities have come to depend on. rough all this uncertainty this a liate continued on in our work to put more families in their own homes. One of the successes of Habitat for Humanity is the value in the Restore program. Again the two Restores, located in Burnaby and Vancouver, have been very successful, much in part due to the donations that the Restores rely on, the endless volunteer hours and of course the dedicated sta that keep it all running. As we continue to promote the value of the products that you can buy at the Restore, I encourage everyone to reach out and tell as many people as you can that they are not only supporting a great charity but they are also helping the environment. e Restore promotes a sustainable community by recycling new and used items that would normally nd their way to the land ll. So lets reach out and let people know what the Restore can o er them and how it positively impacts the community. With every passing year that I sit on the board, I have always been moved by the generosity of the volunteers, corporate donators, the build site and ReStore volunteers and the entire local Habitat for Humanity sta . I want to take an opportunity to thank everyone for their e orts and contributions great or small. Without the passion and dedication to this worthy cause many families would never see the reality of a ordable housing. I thank all of you from all of us on the Board for your continued commitment and hard work. In closing, with 2010 well underway I am excited about the potential of new opportunities for the Vancouver a liate. Again the success of Habitat for Humanity is built on the dedication and hard work from all of the volunteers and donors. ank you, for your continued support and we look forward to partnering with you for the years to come. Wayne Arondus Chair, Habitat for Humanity Greater Vancouver

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

FROM THE CEO

Despite the economic uncertainty in 2009, Habitat for Humanity Greater Vancouver continued to prosper. We continued building ve homes in Phase 5 of the Burnaby build, partnered with more corporations to participate through our Corporate Build Site Days, boosted ReStore sales, created more partnerships and 3rd party events, and welcomed increasing numbers of individuals to our volunteer information sessions. At the beginning of 2009, four Habitat partner families realized their dream of home ownership and joined the Burnaby community, bringing the total to 16 families, including 32 children. During the remainder of the year, the hard-working site volunteers worked on Phase 5 which will be completed in 2010. At this time plans are underway for the nal phase of 6 homes, some of which will be accessible housing for those living with a disability. On behalf of everyone at Habitat, I want to acknowledge all those who supported us in 2009. Going forward, we will still depend on the commitment of dedicated volunteers, the support of individuals and corporations, and the voices of those willing to advocate for more a ordable housing in our community. Habitat Greater Vancouver needs your help to acquire land and to create the revolving fund that enables us to build more homes. Please join the individuals, families, and businesses that will help to make that possible. ank you. Anneke Rees CEO, Habitat for Humanity Greater Vancouver

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

If we need con rmation of how critical our work is in the Greater Vancouver area, look no further than e 6th Annual Demographia International Housing A ordability Survey: 2010 (quoting data from the 3rd quarter of 2009). According to this study, Vancouver is the least a ordable of all 272 major housing markets in Ireland, the U.K. New Zealand, Australia, the U.S. and Canada. Vancouver remained the least a ordable market of any size in the survey, with a rating of 9.3, worsening from 8.4 in 2008. By comparison, the average for Canada was 3.7 in 2009. (For a comparison with other major Canadian cities, see the table below).

COMPARISON OF HOUSING AFFORDABILITY IN CITIES ACROSS CANADA

Numbers reflect the median residential house sale value from the third quarter of 2009 and divides it by the median annual gross household income. (Source: 6th Annual Demographia International Housing Affordability Survey) Median Multiple 2008 8.4 7.4 6.8 4.8 4.6 4.8 4.6 4.0 4.2 3.4 3.4 3.5 3.0 2.8 2.7 2.3 3.5 Change +0.9 +0.5 -0.9 +0.4 +0.3 -0.2 -0.2 +0.2 -0.1 +0.4 +0.2 0 +0.3 +0.3 +0.1 -0.1 +0.2

Metropolitan Market Vancouver Victoria Kelowna Toronto Montreal Calgary Saskatoon Hamilton Edmonton Ottawa-Gatineau Quebec Regina Winnipeg St. Johns Saint John, N.B. Windsor National Median Multiple

Median Multiple 2009 9.3 7.9 5.9 5.2 4.9 4.6 4.4 4.2 4.1 3.8 3.6 3.5 3.3 3.1 2.8 2.2 3.7

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

THE HABITAT MODEL

Habitats homeownership program reduces the barriers to homeownership for individuals and families in nancially vulnerable situations. Our model is one of partnership, where families become part of their own housing solution by building and purchasing their own homes. Habitat Homes are: Constructed using donated funds, materials and labour Sold to partner families with a no-downpayment, interest-free mortgage Financed with payments set at 30% or less Helping additional families as mortgage payments are reinvested into more a ordable housing

BUILD
Home buyers build homes with donated materials & labour

BUY
Home buyers purchase homes with favourable financing terms

HOME OWNER SELECTION TRAINING & SUPPORT

REINVEST
All mortgage payments are reinvested back into the program

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

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THE HABITAT MODEL

How the Habitat Model Works: 1. We identify and work with lower-income family partners who would not be eligible to qualify for a traditional mortgage. 2. rough individual, community, and corporate donations of money, materials and labour, we work with these families to build their home. ere

3. We sell the home at market value as determined by an independent third party. is no down-payment and the mortgage is interest-free.

4. Mortgage payments are based on family income rather than property value and are reviewed annually. Monthly payments are capped at no more than 30 percent of the families gross household income. 5. Mortgages are held by Habitat until the mortgage is paid o . Mortgage payments are reinvested back into building homes for new families which makes Habitat a selfsustaining, permanent, and tangible solution for a ordable housing.

This is more of a permanent solution This is not a gift; they are purchasing this house and they become homeowners. - Martin Lussier, volunteer

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ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

PARTNER FAMILIES

Were all about giving a hand up, not a hand out.

Family Selection Criteria Families must meet three basic criteria to be considered eligible for selection: 1. Need for a ordable housing the family must be living in inadequate rental housing which is too expensive, too small, unsafe, or substandard; 2. Ability to repay a Habitat mortgage requires that the family has a stable income su cient to cover the monthly mortgage payments and other expenses that come with home ownership; overall family income must fall between pre-determined minimums and maximums based on family size; and 3. Willingness to partner with Habitat families receive the keys to their home once they have performed 500 hours of sweat equity. is is a mandatory requirement which serves to build self-esteem, pride of ownership, and a feeling of community. How Partner Families are Chosen Each family is required to complete a detailed application form, which is then reviewed by our Family Selection Committee, a sta -supported group of volunteers who represent all aspects of society. eir backgrounds can include healthcare, education and social services so they bring knowledge of the various challenges faced by families in lower-income situations.

I was on my hands and knees scraping out compacted sawdust from a firewall so I could vacuum it up and I realized... I'm not just volunteering... I am building my neighbours home. And someone will have a moment JUST like that when they are building mine. - Stephanie, partner family

Committee members interview the family in their home and communicate with the landlord and employers. References provided by the family are checked and family nances and credit ratings are carefully reviewed. Once selected, an agreement is signed and the family is required to volunteer 500 hours of sweat equity before they are eligible to purchase their home.

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ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

We o er many ways to complete the sweat equity hours including helping in the ReStore, assisting in fundraising e orts, labouring on someone elses home and, of course, working on their own home. Families are required to attend workshops to help them learn about the responsibilities of home ownership. e program covers topics such as setting goals, budgeting, use of credit, problem solving and how to be part of a strata. It is designed to prepare the family for the nancial, property and community responsibilities that come with owning a home. How the Habitat Program Benefits Partner Families and the Larger Community Over time, a families' equity in their home increases. Habitat families can o en see an improvement in their nancial situation since the percentage of their income being spent on housing remains around 25-30 percent. Prior to purchasing a Habitat home many of these families spend over 50-70 percent of their income on rent. A safe, healthy living environment contributes to the positive growth and development of the family. ere are many examples of Habitat families becoming healthier, completing further post-secondary education and establishing successful careers. Communities bene t as former renters become homeowners who contribute to the tax base. Habitat projects also o er an opportunity for community members, of all walks of life, to come together and work side by side in a meaningful way. Pride of ownership leads to a renewed sense of con dence, and along with their stable, long-term housing arrangement, they become long-term contributors to the community and the local economy.

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

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VOLUNTEERS

Volunteers are the reason that Habitat for Humanity can deliver on its mission.

It has been said that volunteers are the heart and soul of Habitat for Humanity. Build Site Construction In 2009, volunteers from all walks of life provided over 10,500 volunteer hours. ey joined together for the single purpose of providing safe, decent and a ordable housing for lower-income working families. Our volunteers provide the majority of the labour for the overall construction of each home. Although we use professionals for some aspects of building, we are fortunate that many trades donate their services. It isnt just individual volunteers that make a di erence; corporate groups volunteer at the Burnaby site every week of the year. Corporate Site days are a great way to spend time with co-workers or clients and contribute to the community. Board & Committees e Board of Directors volunteers their expertise to provide strategic direction to the organization. ere are also several committees such as Family Selection and Family Partnering, which utilize speci c skillsets.

ReStore e ReStore volunteers give their time from Monday to Saturday and contributed more than 6,000 in 2009 doing everything from cashiering, stocking shelves to customer service. Because of their dedication, ReStore revenue increased by almost 19 percent in 2009. Office O ce volunteers spent 200 hours in 2009 assisting with data entry, ling, photocopying, recycling and pretty much anything else that needed to be done.

I can't say enough good things about it. There's just something about going and seeing a group of people come together to build something of such immense value to others. - Kevin, volunteer

To honour all our volunteers we held a recognition BBQ at the Vancouver ReStore in August, and more than 95 volunteers attended. We truly appreciate everyones hard work and contribution in 2009!

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

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RESTORE

Save money. Protect the environment. Help families in need.

ReStore revenues nance our administrative costs and contribute much-needed support to our building program. Every time a customer makes a purchase from one of our ReStores, they are assisting us in building Habitat homes. e ReStores are a place to discover. Customers from all walks of life contractors, builders, designers, home owners and xer-uppers come to our store and nd great deals every day. e ReStores sell quality new and used building supplies, appliances, and assorted home dcor items at a fraction of retail cost. Items are donated by local retailers, manufacturers, home owners and movie productions. We are very appreciative of these donations and the support we receive from our community. Donating to and shopping at the ReStores helps Habitat for Humanity build safe, decent, a ordable homes for working families in our community, while diverting tonnes of material from entering the land ll. In 2009 we began promoting a kitchen salvage pilot program with local kitchen/bathroom contractors, by o ering our services to deconstruct and remove older kitchens from their clients homes. is program has helped to increase awareness of the ReStore and provided a valuable service to the construction community, while increasing the pro tability of the ReStore. Habitat for Humanity Greater Vancouver operates two ReStores. e original store at 2475 Douglas Road in Burnaby, and a 20,000 square foot site, located at 69 West 69th Ave in Vancouver.

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ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

INTERNATIONAL WORK - GLOBAL VILLAGE

Helping families around the world.

As part of our commitment to developing countries, we contribute a portion of the donations we receive to assist the building of housing internationally. In 2009, we contributed $6,000 to this program. In addition, we encourage and assist local groups and individuals to participate in the Canadian Global Village program which sends teams abroad to volunteer to build Habitat housing around the globe.

We had a celebration with the masons, the families, and the local Habitat staff in a pool at a local motel. We had hamburgers, pop, speeches (with tears of thanks from the homeowners) and presentations all in all a most gratifying and heartwarming time. -Bill Dyer, Guatemala Global Village Leader

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

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DONORS + SPONSORS

Philanthropia (from the Greek) = Love for Humankind

100% of donations go towards building homes. We receive generous support from local and national companies, organizations, community groups and individuals. anks to everyone who supports Habitat for Humanity, lower-income families become homeowners, neighbourhoods are revitalized, and children are better prepared to realize their potential in a safe, decent and stable home. Without the help of our generous supporters, we would not be able to continue our vital work. We extend our sincere gratitude to them and invite you to join in partnering with Habitat for Humanity to create a ordable housing in Greater Vancouver. In 2009, many people contributed to raising money for Habitat for Humanity Greater Vancouver through third-party events such as golf tournaments, holiday/housewarming parties, industry sales and shopping events. Our online fundraising tool makes it easy for our supporters to create a fundraising page and collect donations on behalf of Habitat for Humanity Greater Vancouver. Whether you fundraise on your own, with a community group or as part of a corporate event, every little bit helps and we greatly appreciate your contribution and support. With sales from the ReStores covering our operations, every single dollar you fundraise goes directly towards building homes for families. So when you invest in Habitat, you invest in a permanent, long-term solution to a ordable housing.

Helping build affordable housing for those in need with a great organization like Habitat for Humanity is really something that we as a company, and the individuals who work at the company, are tremendously proud of. - Ryan Wilkie, The Home Depot Canada

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ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

PHASE 5 SPONSORS
Lead Sponsors BC Housing e Home Depot Canada Delta Hotels & Resorts e Real Estate Foundation of BC Rio Tinto Alcan Major Sponsors BC Hydro Citi Financial eBay Foundation Investors Group Sponsors Barrick Gold Best Buy Canada & Future Shop Bosa Development Corporation Commonwealth Insurance CSA International Easy Care Restoration Ltd FCT Insurance Company Ltd. First Canadian Title Fluor Canada Ltd Genworth Financial Global Collective Design Goldcorp Inc. Great-West Life Assurance Company GUESS Canada Corporation Herman Miller JP Morgan Chase Mackenzie Financial Nissan Canada NYK Logistics Omni Corporation Robert L. Conconi Foundation SAP Business Objects TD Canada Trust Teekay Corporation Vancity Regional Grants Committee Wells Fargo Financial Corporation Westminster Savings Credit Union Supporters + Gift In Kind All Weather Windows Armtec B.A. Robinson Co. Ltd. BC Plumbing Supplies Canada Mortgage and Housing Corporation Canadian Institute of Plumbing & Heating Colliers International Eaton Corporation First Canadian Title GSW Water Heating Homelife Benchmark Realty Cloverdale HSBC Canada IBEW Local Union 213 IPEX Inc. Lafarge Canada Inc. Leviton Canada Mainland Sand & Gravel Ltd. Maple Leaf Disposal Ltd. Moore Canada Corporation DBA RR Donnelley New Life Community Church Owens Corning Radec Group RBC Foundation Roo ng Contractors Association of BC Schneider Electric Canada Sheet Metal Workers' Local Union No. 280 Standard Building Supplies e Dow Chemical Company Whirlpool Canada Wolseley

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ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

FINANCIAL SUMMARY
HABITATS REVENUES
$3,000,000.00 $2,500,000.00 $2,000,000.00 $1,500,000.00 $1,000,000.00 $500,000.00 $0.00 2009 2008
- 48% - 57% - 23% - 4% - 7% - 25% - 36%

Sale of Constructed Properties Interest Contributions, Grants and Donations ReStore Revenues

HABITATS EXPENDITURES
$2,500,000.00

$2,000,000.00
- 42%

$1,500,000.00

Cost of Constructed Properties Sold Administration

- 20% - 2% - 32% - 5%

$1,000,000.00

Other Expenses ReStore Operations

$500,000.00

- 37%

- 63%

$0.00 2009 2008

HABITATS ASSETS
$3,500,000.00 $3,000,000.00 $2,500,000.00 $2,000,000.00 $1,500,000.00 $1,000,000.00 $500,000.00 $0.00 2009
- 9% - 8% - 1% - 44% - 46%

- 34% - 1%

Mortgages Receivable Equipment Property under Construction

- 56%

Cash and Short Term Assets

2008

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ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

FINANCIAL HIGHLIGHTS ($)

20 2009

2008 2008

Contributions, Grants and Donations utions, Grants and Donations Grants and Donations Contributions, Proceeds $ 625,727 $ 623,157 Fund Raising Expenses (27,868) (11,453) Net Contributions, Grants and Donations 597,857 611,704 ReStore Operations ReStore Revenues ReStore Operating Expenses Net ReStore Operations ReStore Operations $ 1,174,634 (774,060) 400,574 ReStore Operations $ 988,890 (751,167) 237,723

Constructed Properties (Note 1) Constructed PropertiesConstructed Properties Sale Proceeds (Note 2) $ $ 552,928 Cost of Constructed Properties (867,973) Mortgage Interest (Note 3) (6,457) Net Proceeds from Constructed Properties (6,457) (315,045) General Administration Expenses General Administration Expenses General Administration Expenses Administration $ (376,734) $ (412,134) Depreciation (30,819) (22,446) Total General and Administrative Expenses (407,553) (434,580) Interest Revenue Excess of Revenues over Expenditures $ 95,277 $ $ 122,612 544,182

$ 357,930

Note (1) In 2008, four units were under construction and were sold in 2009 Note (2) Sale proceeds from property have been discounted by an inputed rate of 4.5% Note (3) Mortgage interest relates to mortgage assumed for the purchase of land

ANNUAL REPORT 2009 | Habitat for Humanity Greater Vancouver

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PO Box 60577 Vancouver, BC V6H 4B9 Phone: 604-681-5618 Fax: 604-326-0122 info@vancouverhabitat.bc.ca www.vancouverhabitat.bc.ca Facebook: www.facebook.com/h vancouver Twitter: www.twitter.com/h gv_ReStore Flickr: www. ickr.com/photos/h gv/

VANCOUVER RESTORE 69 West 69th Avenue Vancouver, BC V5X 2W6 Phone: 604-326-3055 BURNABY RESTORE 2475 Douglas Road Burnaby, BC V5C 5A9 Phone: 604-293-1898 info@vancouverrestores.ca www.vancouverrestores.ca