F.E.A.R. - First Encounter Assault and Reconnaissance English version 1.

0 Readme File August 30, 2005 *********************************************************************** About This Document: Thank you for purchasing F.E.A.R.. This README file contains last-minute information about F.E.A.R. and other information about the program not found in the game manual. It also includes information that pertains to general problems and questions you may have concerning the game or your computer. Should you experience any problems with the game, please refer to this file first before contacting technical support for assistance. If you cannot find an answer to your problem in this document, then please refer to sections VIII and X below for additional options. *********************************************************************** TABLE OF CONTENTS I. II. III. IV. V. VI. VII. VIII. IX. X. INTRODUCTION SYSTEM REQUIREMENTS INSTALLATION INSTRUCTIONS NOTES ON COMPATIBILITY MULTIPLAYER NOTES KNOWN ISSUES PERFORMANCE F.E.A.R. SITES DEDICATIONS, CREDITS AND SPECIAL THANKS CONTACTING SIERRA; END-USER LICENSE AGREEMENT (EULA)

I. INTRODUCTION =============== You must be the new guy. I hear you re one tough son of a bitch. I hope it s true, because we could really use the help. Finding the right people for this team isn t easy, especially with the kind of crap we ve been running into lately. Any special ops team needs to prepare for the unexpected, but with F.E.A.R., you d better learn to expect the unexpected, and more importantly, believe the unbelievable. You re going to come across stuff you can t explain, and you ll need to be ready to deal with whatever it throws at you. Your own life, as well as the lives of your teammates, will depend on it. The information you'll get in this document will supplement and update the information you'll have received so far to run F.E.A.R.. If you're having a technical problem, look here for the most recent troubleshooting answers. We're expecting great things from you. Good luck! II. SYSTEM REQUIREMENTS AND SUPPORTED CHIPSETS ==============================================

In order to install and play F.E.A.R., your system must meet or exceed the following minimum system requirements: MINIMUM SYSTEM REQUIRED Windows(R) XP, x64 or 2000 with latest service pack installed DirectX(R) 9.0c August Edition (Included) or higher Pentium(R) 4 1.7 GHz or equivalent processor 512MB RAM or more 64MB GeForce(TM) 4 Ti or Radeon(R) 9000 video card Monitor that can display in 4:3 aspect ratio 5.0 GB free hard drive space for installation Additional hard drive space for a swap file and saved game files DVD-ROM drive 16-bit DirectX(R) 9.0 compliant sound card with support for EAX(TM) 2.0 Broadband or LAN connection for multiplayer games Mouse Keyboard In order to play the game at the recommended resolution, detail and performance levels, your computer should meet or exceed the following specifications: Pentium(R) 4 3.0 GHz or equivalent processor 1 GB RAM 256 MB Radeon(R) 9800 Pro, GeForce(TM) 6600 or equivalent DirectX(R) 9 compliant video card with hardware T&L and pixel shader 2.0 support Sound Blaster(R) X-Fi(TM) series sound card SUPPORTED VIDEO CARD CHIPSETS WITH LATEST DRIVER VERSION INFO: ATI(TM) Catalyst(TM) Drivers (Windows(R) 2000/XP): v5.8 Radeon(R) Radeon(R) Radeon(R) Radeon(R) Radeon(R) Radeon(R) Radeon(R) Radeon(R) Radeon(R) NVIDIA(R) ForceWare(TM) Drivers (Windows(R) 2000/XP): v77.77 GeForce(TM) GeForce(TM) GeForce(TM) GeForce(TM) GeForce(TM) 4 Ti Series FX 5900 Series 6600 Series 6800 Series 7800 Series 9000 9500 9600 9700 9800 X600 X700 X800 X850 Series Series Series Series Series Series Series Series Series

Please note that attempting to play the game using video hardware that is not listed here may result in reduced performance, graphical anomalies, or both.

III. INSTALLATION INSTRUCTIONS ============================== To begin, insert Disc 1 into your CD-ROM drive, or if you have purchased the Director's Edition DVD, insert the DVD into your DVD drive. Within a few seconds, the AutoRun screen will appear. Then, click on the Install button to begin the installation process. If the AutoRun screen does not appear automatically within a reasonable amount of time, then double click the My Computer icon on your Windows(R) desktop, then on your CD-ROM (or DVD) icon, and then on the Setup.exe icon. Once the installer is running, just follow the on-screen prompts to complete the installation. NOTE: During installation you will be prompted to install Microsoft's DirectX(R). DirectX(R) version 9.0c August Edition must be installed before playing. If you elect not to install this version, the game will not be installed. To launch the game once installation has finished, double click the FEAR icon on your desktop, or: 1) 2) 3) 4) 5) Click on the Windows(R) Start button Select Programs Select Sierra Select FEAR Click on the FEAR icon

IV. NOTES ON COMPATIBILITY ========================== FUNCTIONALITY F.E.A.R. is designed to function with Windows(R) 2000/XP-compatible graphics and sound cards. Drivers for these devices are provided by Windows(R) itself or the respective card manufacturers and may occasionally result in compatibility problems beyond our control. F.E.A.R. does not support Windows(R) 95, Windows(R) 98, or Windows(R) ME since the application requires proper installation and functionality of DirectX(R) 9.0c or higher. Microsoft does not provide or support DirectX(R) 9.0c for these operating systems. If you experience any problems, it is always recommended that you obtain the latest drivers for your hardware. Driver updates resolve the overwhelming majority of compatibility issues. Most hardware vendors make their drivers available on their web site. If you are unsure of a web site URL for a particular hardware vendor, you may want to try accessing one of the popular Windows(R) software update sites such as: http://www.windrivers.com Additionally, a brief list of manufacturer web sites appears below for your reference. WEB LINKS

ATI: http://www.ati.com/support/driver.html Creative: http://us.creative.com/support/downloads/ NVIDIA(R): http://www.nvidia.com/content/drivers/drivers.asp Turtle Beach: http://www.turtlebeach.com/site/support/ftp.asp V. MULTIPLAYER NOTES ===================== Hosting a game on a system that falls below the recommended system requirements can result in poor performance for both the host and all clients. We recommend that hosts running on a DSL connection set the player limit to no more than 4 players to avoid bandwidth saturation and packet loss. Hosts using a Cable Modem connection may set the player limit between 4 and 16 people dependent upon connection speed and performance. If you experience performance degradation, consider decreasing the number of players allowed on the server. Please see the serverreadme.txt file in your main F.E.A.R. installation folder for detailed instructions on setting up and running a dedicated server. VI. KNOWN ISSUES ================= The following items are known issues with the release version of the game. GLOBAL: * Please download the latest Windows(R) service pack before playing. * If you attempt to run the game on a system with a missing or out-of-date version of DirectX(R) installed, then an error message will appear on launch that mentions "The dynamic library d3d9.dll could not be found in the specified path". To fix the problem, re-install the application and elect to install DirectX(R) 9.0c. * Quicksave and Quickload keys may not work on keyboards with auto-key binding enabled. * Some users may experience problems with saving game data. This problem can manifest itself as a "Feature Transfer Error" during install, or as difficulty in saving profiles and performance settings. This issue may also prevent levels from loading. This is due to complications with the installer and some Windows platforms, most notably Windows XP Home. To fix this issue, follow these steps: 1. Open the All Users folder (Typically C:\Documents and Settings\All Users ). 2. From the All Users folder, right click the mouse on the Shared Documents folder (or "Documents" in W2k) and select Properties . 3. In the General tab, clear the checkbox marked as Read-only 4. Click "Apply". 5. Click "Ok" on the box that pops up.

6. Click on the "Security" tab. 7. Select "Everyone". 8. Verify that "Deny" is not checked for anything, if it is, clear that check by clicking on it with the left mouse button. 9. Verify that "Allow" is checked for "Full Control". if it is not, check it by clicking on it with the left mouse button. 10. If there are any other entries in the group or user names list, repeat steps 8-9 for each of them. 11. Click on "Apply", then on "OK". Note: You may need Administrator-level access to change the folder permission settings. * If you experiencing video or sound problems and have ACE Mega CoDecS Pack or similar codec packs installed on your computer, you will need to disable installed codecs from the CoDecS Dashboard settings screen before running the game. Please note to which Codecs are being disabled so those Codecs can be enabled at a later time. * Make sure that all applications that are running in the background such as virus scanners, desktop Utilities (menus/toolbars), media players, and chat programs are disabled before running F.E.A.R. * Task-switching with ALT-TAB or the Windows(R) Key back to the desktop while running the game is not recommended. * Striking the Shift key five times may cause the 'Sticky Key' feature to become enabled in Windows(R). If this happens, the feature will task switch to a desktop dialogue box with options related to this feature, including one to disable it entirely. GRAPHICS: General: * Selecting a display resolution that is supported by your video card but not your monitor will result in a black screen. If this occurs, use ALT-F4 to quit the application, and then use the display option in the configuration utility (CONFIG.EXE) to select a resolution supported by your monitor. * Launching the game in Windows(R) XP 64-Bit Edition with ATI Radeon Windows(R) 64-Bit edition Beta Drivers 3 may result in a black screen on launch. To work around this issue, toggle your color quality settings in Windows(R) from 32 to 16-bit (or vice-versa) and then back again. This should allow the game to launch normally. * If you get a black screen on launch and have ACE Mega CoDecS Pack or similar codec packs installed on your computer, you will need to disable installed codecs from the CoDecS Dashboard settings screen before running the game. Please note to which Codecs are being disabled so those Codecs can be enabled at a later time. * The Soft Shadows option will have no effect if the Full-Screen Anti-Aliasing (FSAA) option is enabled. Also, you may notice odd rendering issues with shadows in the game if you enable this option while FSAA is enabled through the Windows(R) control panel. ATI Radeon:

* Enabling FSAA and Pixel Doubling at the same time will result in a black scree n. This appears to be a driver issue. * Hitching may occur when a large number of new materials are loaded into video memory at the same time. Please contact ATi for the latest information regarding this issue. In the meantime, try turning texture resolution down to Medium in the performance menu. Nvidia: * Some surfaces in the game may exhibit minor rendering problems when viewed from certain angles. We are working with Nvidia to resolve this. SOUND: General: * If the in-game sounds and dialogue (voices) do not play, or there are problems with the quality of these sounds, then please try each of the following steps (in order) before playing again. Note that you should only try one solution at a time, since trying them all can greatly reduce the overall sound quality of the game. 1. Make sure that you have the latest drivers available for your sound hardware installed. These can usually be found on the manufacturer's website. Before installing the driver, uninstall the audio device using the Device Manager. If possible, run a "driver cleaner" application to fully clean out any extra pieces of the driver and/or leftover files of another sound card's drivers. Do NOT allow Windows to install its default driver when asked. Instead, only install the driver you downloaded from the manufacturer's website. 2. From your main installation folder (the default is C:\Program Files\Sierra\FEAR), double-click on the file named WMFADist.exe, and then follow the on-screen instructions. This will manually install the audio codec that is required by the game. 3. From the in-game sound options menu, disable EAX(TM) and Hardware Sounds. * Please note that since this game uses an MP3 codec for sound, 3rd party codec packs such as the ACE Mega CoDecS Pack may cause speech and sound to drop out completely. If you have a codec pack installed and still have sound issues after trying all of the steps listed above, then you will need to disable installed codecs from the CoDecS Dashboard settings screen before running the game. Please note to which Codecs are being disabled so those Codecs can be enabled at a later time. * If 3d sounds seem to be change volume wildly (i.e. looking directly at an object will make it sound quieter than when it is to the side), then you may have your speaker configuration set up incorrectly. For instance, if you're listening in headphones but have the speaker configuration set to Surround 5.1, then a lot of sounds will be sent to speakers that don't exist. You can change the speaker configuration in your sound card's applications (such as Creative's AudioHQ or Surround Mixer) or in the Control Panel. * If sounds that are originating in front of you sound as if they are coming

from behind, and if these sounds seem distorted, and you are playing in 5.1, 7.1 or any other surround configuration, then you may need to turn off CMSS in your EAX(TM) console. CMSS is used to create a multi-channel version o f a stereo source. Unfortunately, it can cause issues like this when using it on sounds that are already designed to be in Surround. Note that sometimes you can choose not to install the EAX(TM) Console when installing your sound card, so you may have to reinstall the driver in order to get this application . * Hardware conflicts with some RAID servers have been reported. If you're experiencing very poor frame-rates and are running a RAID as your primary hard-drive, then disable sound hardware acceleration in the Windows control panel, or in DxDiag. Disabling sound hardware acceleration inside the game will not alleviate the problem in these cases. Creative: * If you are using a Creative brand sound card and get poor framerates when sound hardware acceleration is enabled, then check for a process called "CtHelper"in the Windows(R) task manager. If it's there, terminate it and try the game again. If this works, please contact Creative to learn how to permanently disable CTHelper. If CTHelper is not present in the list and the problem occurs anyway, then you will need to disable sound hardware acceleration in the Sound section of the game's options menu, or in the Windows control panel, or in DxDiag. * If you are using an SBLive! card and notice strange clicking sounds in the music after using Alt-tab to task switch out of the game to windows and then back again. To fix the problem, just quit out of and restart the game application. PERIPHERALS: * Logitech MX510 Users of this mouse may find it to be extremely sensitive in-game. Please use the software supplied with your mouse to correct this issue. * Saitek ST90 There have been reports of problems with mapping the buttons on this joystick to the fire key in the game. MULTIPLAYER: * Some users have reported falling through the floor occasionally when killed on multiplayer servers where ping or packet loss is unusually high. * Very occasionally, players may occasionally spawn back in at the position where they just died in multiplayer games. ADVANCED OPTIONS: If you're encountering problems running the game, you can try tweaking some advanced settings in the configuration utility (config.exe). Please note that this is for advanced users only, since tweaking these settings could very well create other problems in the game.

DISABLE SOUND If this box is checked, there will be no sound effects in the game. Also, dialogue and lip-synching will not play correctly, but music will still play. If you are experiencing problems running the game and suspect your sound card may be the cause, you might check this box and see if the problem goes away. If it does then the problem may be due to a problem with your sound hardware or drivers. DISABLE MUSIC If this box is checked, there will be no dynamic DirectMusic in the game. Please use this option for troubleshooting purposes only. DISABLE JOYSTICKS Disables input from joysticks and game pads. Certain joysticks and game pads may interfere with normal mouse or keyboard control in the game. If you suspect this is occurring, checking this box before running the game may resolve the problem. DISABLE MOVIES If this box is checked, the intro logo movies will not be shown. Use this if your system is having trouble playing these movies. DISABLE SOUND FILTERS If this box is checked, sound filtering effects (reverb) will be disabled. Only cards with EAX(TM) 2.0 support will benefit from this feature. If you experience problems such as static when firing a weapon in a particular area within a level, then you may need to play with sound filtering disabled. DISABLE HARDWARE SOUND If this box is checked, this will disable DirectSound 3D sound support and could cause performance issues. RESTORE DEFAULTS If this box is checked, all in-game options will be restored to the default values. This can be useful if a particular option setting is preventing you from restoring the defaults from the menu system. VII. PERFORMANCE ================ DETAIL SETTINGS and DISPLAY RESOLUTION In order to get the best game play experience, it is not recommended to run F.E.A.R. at high resolutions. You should avoid resolutions above 1024x768 on any current generation card. Instead, you can use the full-screen anti-aliasing (FSAA) option under Graphics in the advanced options menu. This helps improve the visual quality of the final scene without dramatically increasing the amount of work that must be performed. Most players will also notice a significant increase in frame rate by disabling the Vsync option in the display options screen. If this doesn t make enough of a difference, your next step should be to lower your screen resolution to 800x600 or 640x480. If performance is still a problem at this stage, try these additional

steps: Disable FSAA and Soft Shadows in the advanced options under Graphics. Use Trilinear Texture Filtering instead of Anisotropic. If your system does not meet the requirements as listed at the top of this document, you may still be able to play with reasonable performance by following these steps: If your video card doesn't meet the requirements, enable Pixel Doubling. If you are using a GeForce(TM) FX card, set Force DX8 Shaders to on. If you have less than 512MB of RAM or a video card with less than 128MB of RAM, use low or medium Texture Resolution. UPGRADING If you are dissatisfied with the level of detail that your system can handle, then you may wish to consider upgrading. F.E.A.R.'s performance is most affected by your video card, followed closely by the CPU speed and the amount of installed memory in your machine. A high end video card and CPU will usually result in considerable frame rate improvements, while installing more RAM will result in shorter load times and less hitching during game play. VIII. F.E.A.R. SITES ==================== WEBSITE LINKS For more information on F.E.A.R. and additional options for technical support, and the latest updates please visit the following web sites: The Official Site http://www.gameoftheyear.com/uk/ Sierra Entertainment http://www.sierra.com Monolith Productions http://www.lith.com IX. DEDICATIONS, CREDITS AND SPECIAL THANKS =========================================== F.E.A.R. is dedicated to the memory of Wen-Chi Lee. NO ACTUAL DELTA FORCE OPERATIVES WERE HARMED IN THIS PRODUCTION. Monolith Productions -------------------The F.E.A.R. Team: ART Kevin Deadrick, Senior Artist, World

Andy Grant, Senior Artist/Animator Andrew Griffin, Artist, World Steve Lee, Senior Artist, World David Longo, Art Director, 3D Coordinator Dusty Petersen, Artist, World Wes Saulsberry, Art Lead Ken Taya, Artist, World John Turner, Senior Artist, Characters/Weapons Patrick Watje, Artist/Animator Simon Wong, Lead Motion Capture Technician AUDIO James Ackley, Director of Audio/Sound Designer Nathan Grigg, Composer Kristofor Mellroth, Sound Designer Brian Pamintuan, Sound Designer Kristen Quebe, Sound Designer DESIGN Martin Ka ai Cluney, Level Designer Leo De Bruyn, Level Designer Michael Drummond, Level Designer Jared Gerritzen, Level Designer Craig Hubbard, Creative Director/Lead Game Designer (and Script Writer) John Mulkey, Lead Level Designer Chris Voss, Level Designer ENGINEERING Game Engineering Jim Geldmacher, Software Engineer (and additional level design) Jeff Orkin, Senior Software Engineer, AI Russ Pecoraro, Software Engineer Brad Pendleton, Lead Software Engineer Tools & Technology Jeff Cotton, Software Engineer, Tools Kevin Francis, Senior Software Engineer, R&D/Support Eric Gross, Software Engineer, Integrations Terry Jones, Software Engineer, Audio Doug McDiarmid, Senior Software Engineer, Multiplayer Piotr Mintus, Software Engineer, Tools John O'Rorke, Senior Software Engineer, Engine Architect Kevin Stephens, Director of Technology MANAGEMENT Jon Gramlich, Associate Producer, Quality Assurance Lead (and additional level design) Chris Hewett, Executive Producer (and additional level design) QUALITY ASSURANCE Dan Bell, Quality Assurance Analyst Aaron Giddings, Quality Assurance Analyst Brett Blair, Quality Assurance Analyst

Seth Broman, Quality Assurance Analyst Justin Maloney, Quality Assurance Analyst Voice Actors: Greg Baldwin (Norton Mapes, Additional Voices) Jock Blaney (ATC Security) Susanna Burney (Jin Sun-Kwon, Additional Voices) Colby Chester (The Senator, Additional Voices) Grant Goodeve (Harlan Wade, Additional Voices) Tim Gouran (Spen Jankowski, Additional Voices) Todd Licea (Aldus Bishop, Additional Voices) Mark Lund (Soldiers, Additional Voices) Peter Lurie (Paxton Fettel, Additional Voices) Melissa Roberts (Alice Wade, Additional Voices) Meg Savlov (Genevieve Aristide, Additional Voices) David Scully (Douglas Holiday, Additional Voices) Andre Sogliuzzo (Delta Force, Additional Voices) Jim Ward (Rowdy Betters, Additional Voices) Motion Capture Actors: Hans Altweis Charity Parenzini Additional Monolith Development: Scott Albaugh (art/animation assistance) Mike Baldwin (engineering assistance) Kristine Bryan (production assistance) Nate Cleveland (engineering assistance) Curt Collins (art assistance) Nate Edson (production assistance) Michael Goncalves (production assistance) Bert Harvey (production assistance) Peter Higley (engineering assistance) Eric Kohler (concept art assistance) Brian Legge (engineering assistance) Aaron Leiby (engineering assistance) Dave Matthews (art assistance) Dayne McClurg, (production assistance) Alex Pfeiffer (level design assistance) Matt Rice (engineering assistance) Mark Seminatore (engineering assistance) Jonathan Stein (level design assistance) Cass Thruston (sound design assistance) Matt Titelbaum (engineering assistance) Dan Valerius (engineering assistance) Joe Waters (engineering assistance) Special Thanks to the following Monolith personnel: Andrea Barringer, Human Resources Administrator Dan Brady, Director of Information Systems Wayne Burns, Chief Financial Officer & Treasurer Carl Halverson, Desktop Support Technician Theresa (TJ) Jones, Executive Assistant Patti Kail, Director of Human Resources Josh Lebow, System Administrator Spencer Maiers, System Administrator

Samantha Ryan, CEO/President Teresa Todd, Financial Analyst Lowell Vaughen, Director of Market Research Jim Wallingford, Information Systems Administrator Sandra Watanabe, Finance Manager William Westwater, Director of Development Additional Sound Design by Warner Bros. Sound Department Ron Fish Sound Designer Gregory J. Hainer Sound Designer John Roesch Foley Artist Alyson Moore Foley Artist Mary Jo Lang Foley Recordist Mark Morrell Sound Librarian Kim Waugh VP Post Production, Warner Bros. Special Thanks Bill Bilodeau, ATI Todd Clauson, Intel Necia Dallas Cindy Desmarais, Glitchpop Keith Galocy, Nvidia Kev Gee, Microsoft Jason Hall, Warner Bros. Interactive Ent. Tom Hitchcock, IGN/GameSpy Le Khang Gary Kussman Jamie Lopez, The Actor s Group Matt McClellan, Intel Skip McIlvaine, Microsoft Steve Mitchell, Steve Mitchell Studios James Neil, IGN/GameSpy Craig Peeper, Microsoft Derek Reynolds, Intel Guennadi Riguer, ATI Doug Rogers, Nvidia Kevin Schumacher, Topo Swope Talent Rex Sikora, ATI Rex Sikora, Nvidia Topo Swope, Topo Swope Talent Mark Thomas, ATI Matthias Wloka, Nvidia Kiyotaka Yaguchi Sierra Entertainment/Vivendi Universal Publishing ------------------------------------------------Production Executive Vice President of Worldwide Studios: Peter Della Penna Vice President of Production: Bret Berry Executive Producer: Chris Miller

Lead Producer: Rob Loftus Producer: Ross Perez Associate Producer: Francis Choi Chief Technology Officer: Michael Heilemann Technical Manager: Rob Kohout Production Art: Kevin Hill John Tripplet Special Thanks: Mike Jacob, Kelly Zmak, Kenneth S. Rosman, Joe Selinske, Paul Pawlicki, Adam Kah n, Brian Leake, Geoff Bent, Tim Tran and Patrick Dillon MARKETING Executive Vice President & Chief Strategy & Marketing Officer Cindy Cook Senior Vice President Global Marketing Ed Zobrist Vice President of Marketing Koren Buckner Director of Marketing Lori Inman Brand Manager Ben Kusin Marketing Coordinator Kevin Vlaming AP BD Content Manager Chloe Rothwell Brand Manager, Asia/Pacific Karen Teo Marketing Director Europe Estelle Dubernard Product Manager Europe Antoine Molant PUBLIC RELATIONS Senior Public Relations Manager Marcus Beer

Senior Public Relations Manager Sarita Churchill CREATIVE SERVICES Michael Bannon Bill Watt Raul Ramirez Michelle Garnier Winkler Mary Moffitt LEGAL Pam Teller Kevin Crook WEB Amy Chen Hal Paris Greg Agius PROMOTIONS Julie Thomas Colette Fowler Matthew Allen TRADE MARKETING Linda Ethridge Chris Wincek VIDEO SERVICES Jim Carey Michael Herring Tonya Stumphauzer CONSUMER RESEARCH Miriam Bishay Eric Culqui Vivendi QA Department Vice President of Studio Operations Rich Robinson Quality Assurance Director James Galloway Quality Assurance Manager Michael Caradonna Quality Assurance Project Lead William Guerrero Quality Assurance Floor Lead Robert Scott

Quality Assurance Testers Minh Do Channa De Silva Julio Ferrer Joseph Ha Christopher Macias Jesse Madrid Jeff Montray Christopher Placer Dustin Portesi Jason Ramirez Stephen Reed Miguel Rodriguez David Schaffer David Scharf Zachary Shaffer John St. John Laszlo Szoke Karl Tars Earon Guerrero Jason Colombetti Matt Hoffman Duncan Field Jennifer Losi Crystin Kuhnke Matt Stokes Andrew Dorsett Chris Redinger Matthew Mizutani Quality Assurance Network Engineer Eric Hoffmaster Quality Assurance Technicians Terrance Stephenson Quality Assurance Resources Manager Michael Gonzales Quality Assurance Supervisors Christopher Richardson James Pasque Configuration Lab Manager Jaime Rios Configuration Technicians Level 2: Afolabi Akibola Jason Perry Configuration Technicians Level 1: Edward Campos Chang Koo Chris Miller Ken Sato Compatibility Requirements Group & Product Certification

TRG & VUPC Senior Manager Christopher Wilson CRG Supervisor Joaquin Meza CRG Testers Robert Fleischacker Matt Jensen Earl DeVera VUPC Team Brandon Valdez Cyra Talton Fausto Lorenzano Richard Benavides GameSpy Industries, Inc. -----------------------Account Executive: Art Santos Middleware SDK Engineer: Bill Dewey Developer Support Manager: Joost Schuur Client Services Manager: Kay Richey QA Manager: Orlando Rojas Project Manager: Tom Hitchcock X. CONTACTING SIERRA; END-USER LICENSE AGREEMENT (EULA) ======================================================= Vivendi Universal Games Ltd take every care to ensure that our customers are tr eated in a professional manner and are dealt with in a way in which they deserve . If you find that you have a technical problem with one of our titles and you n eed assistance, please call the relevant number for your country with the follow ing details to hand. PC make and model Graphics and Sound Card make and model Graphics and Sound Card driver version Operating System Direct X Version System Ram You can also send us an email anytime, which will be processed within 36 hours. Please include the above information and refrain from sending in ANY attachments , as these cannot be accepted by our Technical Support.

French and German language customers can also make use of our online database an d FAQ available 24 hours under the site address detailed below.. In the unlikely event that you find a fault with one of our products, please ret urn the title to the retailer where it was purchased for a full product exchange . Please refer to your local retailer for the conditions governing the exchange of purchased products. United Kingdom +44 (0) 871 0752621 Calls are charged at 0.10 GBP per Minute mailto:tech.support@vugames.co.uk http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays Operations/Sales contact for retailers mailto:enquiries@vugames.co.uk +44 (0) 118 9209100 Republic of Ireland +353 (0) 1530 935001. Calls are charged at 0.33 Euro per Minute mailto:tech.support@vugames.co.uk http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays Spain +34 902-888498 Calls are charged at 0.08 Euro per minute + 0.10 Euro per call mailto:Soporte@vup-interactive.es http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays Operations/Sales contact for retailers: Yolanda Gomez mailto:comercial@vup-interactive.es +34 91 735 5502 France +33 892 880240 Calls are charged at 0.34 Euro per minute mailto:support.technique@vu-games.com http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays Germany +49 (0) 190 151200 Calls are charged at 0.62 Euro per minute Mailto:techsupport@vup-interactive.de

For general information: http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays Operations/Sales contact for retailers: Joachim Gaubatz mailto:joachim.gaubatz@vup-interactive.de +49 6103 9940939 Belgium +32 (0) 900 40458 Calls are charged at 0.45 Euro per minute mailto:support.technique@vu-games.com http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays Austria +43 (0) 900 241234 Calls are charged at 0.676 Euro per minute Mailto: techsupport@vup-interactive.de For general information: http://www.vugames-europe.com Opening Hours are 0900 to 2100 Inc. Saturdays and Bank Holidays

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YOU SHOULD CAREFULLY READ THE FOLLOWING END USER LICENSE AGREEMENT BEFORE INSTAL LING THIS SOFTWARE PROGRAM. This software program, any printed materials, any on-line or electronic document ation, and any and all copies and derivative works of such software program and materials (the "Program") are the copyrighted work Sierra Entertainment Inc., it s subsidiaries, licensors and/or its suppliers. All use of the Program is governed by the terms of the End User License Agreemen t which is provided below ("License"). The Program is solely for use by end users according to the terms of the License . Any use, reproduction or redistribution of the Program not in accordance with th e terms of the License is expressly prohibited. END USER LICENSE AGREEMENT 1. Limited Use License. Sierra Entertainment Inc., ("the Licensor") hereby grants, and by installing the Program you thereby accept, a limited, non-exclusive license and right to insta ll and use one (1) copy of the Program for your use on either a home or portable computer, or if applicable on your console (regular or handled). You may not ne twork the Program or otherwise install it or use it on more than one computer at a time, except if expressly authorised otherwise in the applicable documentatio n which you should refer to if: (a) The Program contains a Level Editor ( Editor ) that allows you to create cus tom levels or other materials for your personal use in connection with the Progr am ( New Materials ). (b) The Program has a multi-player capability The Program is licensed not sold. Your license confers no title or ownership in the Program. 2. Ownership. All title, ownership rights and intellectual property rights in and to the Progr am and any and all copies thereof (including but not limited to any titles, comp uter code, themes, objects, characters, character names, stories, dialogue, catc h phrases, locations, concepts, artwork, animations, sounds, musical composition s, audio-visual effects, methods of operation, moral rights, any related documen tation, and "applets" incorporated into the Program) are owned by the Licensor o r its licensors. The Program is protected by the English copyright laws, international copyright treaties and conventions and any other applicable laws. All rights are reserved. The Program may contain certain licensed materials and the Licensor's licensors may act to protect their rights in the event of any violation of this Agreement . 3. Responsibilities of End User. A. Subject to the Grant of License herein above, you may not, in whole or in par t, copy, photocopy, reproduce, translate, reverse engineer, derive source code, modify, disassemble, decompile, create derivative works based on the Program, or remove any proprietary notices or labels on the Program without the prior conse nt, in writing, of the Licensor. B. The Program is licensed to you as a single product. Its component parts may n ot be separated for use on more than one computer.

C. You are entitled to use the Program for your own use, but you are not entitle d to: (i) sell, grant a security interest in or transfer reproductions of the Prog ram to other parties in any way, nor to rent, lease or license the Program to ot hers without the Licensors prior written consent; (ii) publish and/or distribute the computer images, sound, files, fonts, grap hics, clipart, animations, photographs, databases or other content of the Progra m; use any of the computer images related to identifiable individuals or entitie s in a manner which suggests their association with or endorsement of any produc t or services; (iii) exploit the Program or any of its parts, computer images, sound files, f onts, graphics, clipart, animations, photographs, databases or other content in the Program, for any commercial purpose including, but not limited to, use at a cyber caf, computer gaming centre or any other location-based site; (iv) host or provide matchmaking services for the Program or emulate or redir ect the communication protocols used by the Licensor in the network feature of t he Program, through protocol emulation, tunnelling, modifying or adding componen ts to the Program, use of a utility program or any other techniques now known or hereafter developed, for any purpose including, but not limited to network play over the Internet, ne twork play utilizing commercial or non-commercial gaming networks or as part of content aggregation networks without the Licensors prior written consent. 4. Program Transfer. You may permanently transfer all of your rights under this License, provided the recipient agrees to the terms of this License and you agree to remove the Progr am from your home or portable computer. 5. Termination. This License is effective until terminated. You may terminate the License at any time by destroying the Program and any New Material. The Licensor may, at its d iscretion, terminate this License in the event that you fail to comply with the terms and conditions contained herein. In such event, you must immediately destr oy the Program and any New Material. 6. Export Controls. The Program may not be re-exported, downloaded or otherwise exported into (or to a national or resident of) any country to which the U.S. has embargoed goods, o r anyone on the U.S. Treasury Department s list of Specially Designated National o r the U.S. Treasury Department s Table of Denial Orders. By installing the Program , you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. 7. Customer Service/Technical Support. Licensor agrees to provide Customer Service and Technical Support for this Progr am until such time as the Program is out of publication. The Program shall be cons idered Out of Publication one (1) year following the date that the Program is no l onger manufactured and/or distributed by Licensor, or its licensors. Customer Ser vice as used herein may be provided to you by Licensor representatives by telepho ne and/or by electronic message (e-mail). Technical Support may be provided to you by Licensor by telephone, electronic message (e-mail), or by posting of informa tion related to known technical support issues on a website. The Licensor s repres entatives may require you to register as the owner of the product prior providin g any form of Technical Support or Customer Service. Unless otherwise stated in the Program s packaging or in the Program s user manual, nothing herein shall be con strued so as to place a duty upon Licensor to provide Customer Service or Techni cal Support via a toll free telephone number for an unlimited period of time.

8. Duration of the On-Line component of the Program. If this Program contains an on-line component that allows you to utilize the Produ ct over the Internet utilizing servers and software maintained or authorized by Licensor. Licensor agrees to provide the servers and software technology necess ary to utilize the on-line component of the this Program until such time as the Pr ogram is Out of Publication, as defined above. Thereafter, Licensor may, in its sole discretion, continue to provide the servers and software technology necess ary to utilize the on-line component of the this Program, or Licensor may license to third parties the right to provide the servers and software technology necess ary to utilize the on-line component of this Program. However, nothing contained h erein shall be construed so as to place an obligation upon Licensor to provide t he servers and software technology necessary to utilize the on-line component beyo nd the time that the Program is Out of Publication. 9. Limited Warranty. THE LICENSOR EXPRESSLY DISCLAIMS ANY WARRANTY FOR THE PROGRAM, EDITOR, AND MANUA L(S). THE PROGRAM, EDITOR AND MANUAL(S) ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRING EMENT. The entire risk arising out of use or performance of the Program, Editor and Man ual(s) remains with you, However it is warranted that the media containing the Program shall be free from defects in material and workmanship under normal use and services and the Progr am will perform substantially in accordance with the accompanying written materi als, for a period of 2 (two) years from the date of your purchase of the Program . In the event that the media proves to be defective during that time period pleas e directly contact you retailer. In order to enforce the above-mentioned warranty retailer should be informed of the defect at least 2 (two) months following its discovery. , Some states/jurisdiction do not allow limitation on duration of an implied warra nty, so the above limitation may not apply to you. This Limited Warranty does not affect the application of any legal warranty prov ided by the applicable laws and regulations. 10. Limitation of Liability. NEITHER THE LICENSOR, ITS PARENT, SUBSIDIARIES, AFFILIATES OR LICENSORS SHALL BE LIABLE IN ANY WAY FOR LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE PROGRAM OR EDITOR INCLUDING, BUT NOT LIMITED TO, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES. Some countries do not allow the exclusion or limitation of incidental or consequ ential damages, or allow limitations on how long an implied warranty lasts, so a bove limitations or exclusion may not apply to you. 11. Equitable Remedies. You hereby agree that the Licensor would be irreparably damaged if the terms of this License were not specifically enforced, and therefore you agree that the Li censor shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this License, in addi tion to such other remedies as the Licensor may otherwise have available to it u nder applicable laws. 12. Miscellaneous. The License shall be deemed to have been made and executed in England, and any d

ispute arising hereunder shall be resolved in accordance with the English law. T his License may be amended, altered or modified only by an instrument in writing , specifying such amendment, alteration or modification, executed by both partie s. In the event that any provision of this License shall be held by a court or othe r tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this L icense shall remain in full force and effect. The terms and conditions of a paper printed license eventually accompanying the Program prevail on any terms and condition of a license eventually included in t he Program and that could appear on screen. You hereby acknowledge that you have read and understand the foregoing License a nd agree that the action of installing the Program is an acknowledgement of your agreement to be bound by the terms and conditions of the License contained here in. You also acknowledge and agree that this License is the complete and exclusi ve statement of the agreement between the Licensor and you and that the License supersedes any prior or contemporaneous agreement, either oral or written, and a ny other communications between the Licensor and you including any inconsistent written license agreement or on-line help accompanying the Program. ---------------------------------------------------------------------------(c)2005 Monolith Productions, Inc. All rights reserved. Published by Vivendi Universal Games, Inc. under license from Monolith Productio ns, Inc. F.E.A.R., Vivendi Universal Games and the Vivendi Universal Games logo are trade marks of Vivendi Universal Games, Inc. Sierra and the Sierra logo are registered trademarks or trademarks of Sierra Ent ertainment, Inc. in the U.S. and/or other countries. MONOLITH,MONOLITH LOGO, WBIE LOGO, WB SHIELD: TM & Warner Bros. Entertainment Inc . GameSpy and the "Powered by GameSpy" design are trademarks of GameSpy Industries , Inc. NVIDIA, the NVIDIA Logo, GeForce and "The Way It's Meant to be Played" Logo are registered trademarks and/or trademarks of NVIDIA Corporation in the United States and othe r countries. Uses Havok(TM); (C)Copyright 1999-2002 Havok.com Inc. (and its Licensors). All R ights Reserved. See www.havok.com for details. MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson mu ltimedia Uses Bink Video. Copyright (C)1997-2005 by RAD Game Tools, Inc. Windows(R) and DirectX are trademarks or registered trademarks of Microsoft Corp oration

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