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Core%Community%Benefits%Agreement(Implementation(Committee!

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D10Benefits@gmail.com!
www.d10benefits.org!
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Greetings to the Residents and Community Members of District 10!
As the Implementation Committee of the Core Community Benefits Agreement, we are delighted to share what weve
learned from our Community Connect listening sessions. This report reflects the stories, experiences and hopes of many
of you across the district.
Since we are the group tasked with implementing the historic agreement tied to the transformation of the Shipyard, it is
important to us to capture your voices. We did so through 19 listening sessions held throughout the winter of 2012. The
voices reflected here are many and varied-- but all share a common vision for a strong and thriving district.
These perspectives serve as the foundation upon which this committee will build a long-term strategy designed to
support more affordable housing options and living wage opportunities for District 10 residents. While we cannot
implement every great idea you shared with us, we can design our strategy around the shared values reflected in this
report.
From the inception of our work together, we have subscribed to a community-driven model guided by the voices of
those who need these enhancements the most. Because the committee includes groups that have been organizing
families in the Bayview for more than 30 years, we understand the importance of bringing community voices to the
forefront.
We want to thank all of the host organizations and dedicated District 10 residents who participated in the listening
sessions. We will honor the promise we made at each session: that resident voices would not be filed away, but shared
back with you and others. We know that the community has been asked for its input many times over. Its our job to be
about action. The past has led us here. We are turning the page to focus on the pressing issues facing District 10. We
now have the responsibility to ensure that the effective use of the approximately $37.5 million secured for jobs and
housing is our priority.
In collaboration with other community-based organizations, the City and County of San Francisco and District 10
residents, this committee endeavors to ensure that the District is an affordable, safe place to call. Further ensuring that
residents get access to high-quality jobs that pay a living wage helps secure the vision of a thriving and diverse
community with opportunity for all.
Thank you Again.
The Implementation Committee
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District 10 Listening Sessions Report i

Table&of&Contents!

List of Figures ................................................................................................... iii
Executive Summary .......................................................................................... v
The Community Voice: Results, Themes, and Innovative Solutions
Introduction ................................................................................................... 1
Summary of Findings ................................................................................... 1
Affordable Housing
Introduction ............................................................................................ 4
Snapshot of Survey Respondents ........................................................... 4
Common Themes ................................................................................... 5
Affordable Housing Summary ............................................................. 20
Employment/Workforce Development
Introduction .......................................................................................... 21
Snapshot of Survey Respondents ......................................................... 21
Common Themes ................................................................................. 23
Employment/Workforce Development Summary ............................... 37
Innovative Solutions to Improving Outcomes ............................................. 38
Demographic and Financial Information .................................................... 40
Conclusion ....................................................................................................... 46
Appendix A: Project Overview
Background ................................................................................................. 47
What is the CCBA? .................................................................................... 47
About District 10 ........................................................................................ 48
The Community Connect Grantees and Listening Sessions ...................... 50
The Charge to the Community Connect Grantees ..................................... 52
A Common Concern ................................................................................... 53
Appendix B: The Structure of the Listening Sessions ................................ 54
Appendix C: Listening Session Notes
Summary of Common Words .................................................................... 57
Notes from Each Session ............................................................................ 57
United Council of Human Services ..................................................... 58
TURF Community Improvement Association .................................... 61
District 10 Listening Sessions Report ii
Florence Crittendon Services/Whitney Young Child Development ... 63
True Hope Church of God in Christ ..................................................... 65
Bayview Merchants Association ........................................................ 68
Bayview Hunters Point YMCA ........................................................... 71
Black Coalition on AIDS ..................................................................... 74
Young Community Developers ........................................................... 76
Metropolitan Arts and Technology High School ................................. 80
Samoan Community Development Center .......................................... 83
Renaissance Parents of Success ........................................................... 87
Bayview Opera House, Inc. ................................................................. 90
Family Restoration House .................................................................... 94
Calvary Hill Community Church ......................................................... 96
Bayview Hunters Point Multipurpose Senior Services ..................... 100
Providence Foundation of San Francisco .......................................... 104
A. Philip Randolph Institute ............................................................... 106
San Francisco Labor Council & ACCE ............................................. 108
San Francisco Organizing Project (SFOP) ........................................ 111
Appendix E: Housing/Employment Survey Form .................................... 113
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District 10 Listening Sessions Report iii
List%of%Figures!
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Affordable Housing
1. Number of Homeowners & Renters .......................................... 4
2. Shared Housing Situation (Pie Chart) ....................................... 5
3. Type of Home: Apt., House, or Homeless ................................ 5
4. Government Housing Assistance ............................................... 6
5. Needed Home Repair ................................................................. 9
6. Financial Literacy .................................................................... 10
7. Homebuyers Program/Class Interest ....................................... 10
8. Helping People Purchase Homes ............................................. 11
9. Helping Families in Foreclosure .............................................. 12
10. Potential Homeowners Greatest Need of Resources ............... 14
11. Assistance for Renters .............................................................. 14
12. Who needs the most help getting into housing? ...................... 17
13. Shared Housing Situation (Column Chart) .............................. 19
14. Number of Occupants in the Home ......................................... 19
15. Number of Bedrooms in the Home .......................................... 20
Employment/Workforce Development
16. Employment Status .................................................................. 22
17. Employment Satisfaction ......................................................... 22
18. Travel/Transportation .............................................................. 25
19. Interest in Employment/Training in Growth Industries .......... 27
20. Respondents Level of Education ............................................ 29
21. Help Seeking Work or a Better Job ......................................... 30
22. Job Training Program Attendance ........................................... 31
23. Priority for Job Training Resources ......................................... 36
Demographic & Financial Information
24. Overall Financial Situation ...................................................... 40
25. Payment Process (For those employed) .................................. 41
26. Payment Process (For those unemployed) .............................. 41
27. Seeking Personal Finance Information ................................... 42
28. Highest Bill .............................................................................. 42
29. Preparation of Federal Taxes ................................................... 43
30. Banking Practices ..................................................................... 44
District 10 Listening Sessions Report iv
31. Participation in Financial Literacy Programs .......................... 44
32. Internet Access ......................................................................... 45
33. Mobile/Cell Phone Usage ........................................................ 45
District 10 Listening Sessions Report v
District'10'Listening'Sessions'Report!
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Executive)Summary!
Introduction*
On May 7, 2012, The San Francisco Foundation released a request for qualifications (RFQ) on
behalf of the Core Community Benefits Agreement Implementation Committee to identify and
engage up to 20 qualified, District 10-based nonprofit organizations to host listening sessions
throughout several of San Franciscos District 10 neighborhoods.

The Core Community Benefits Agreement (CCBA) Implementation Committees role is to
design and oversee an investment strategy for workforce development and affordable housing
funds related to the CCBA of the Candlestick Point/Hunters Point Shipyard project.
1
With the
intent to be informed by resident voice, the Implementation Committee determined that an
investment strategy would not be developed until Listening Sessions were conducted throughout
the district.

Hence, the RFQ was issued as the Community Connect Grant program.After a comprehensive
review of all proposals received, the Implementation Committee, with assistance from The San
Francisco Foundation, selected 17 Community Connect Grantees to serve as host agencies for the
Listening Sessions.

In addition to releasing the RFQ for the Community Connect Grant program, the Implementation
Committee also released an RFQ to identify a consulting firm that could assist with the program.
KDG Enterprises, Inc., a Bay Area consulting firm based in Oakland, California, was selected to
work with The San Francisco Foundation, the Implementation Committee, and the Community
Connect grantees to design and facilitate the Listening Sessions and to write a report of the
results.

After receipt and approval of the Listening Sessions Report, the CCBA Implementation
Committee will work with The San Francisco Foundation to develop the workforce and
affordable housing investment strategies based on the input received from residents.

KDG Enterprises, Inc. facilitated 19 Listening Sessions over a two-month period beginning
October 16, 2012, and ending December 17, 2012, that were attended by over 400 District 10
residents and stakeholders. The agenda for the Listening Sessions included both a community
dialogue related to improving housing and employment/workforce outcomes and the completion
of a 50-question written survey. One of the common concerns expressed by residents was, We
appreciate being asked and need more opportunities like this to share our concerns, but please
lets make sure that something happens this time! Long-term residents of District 10
passionately voiced concerns that this series of Listening Sessions would again lead to nothing
tangible or nothing lasting. The communitys experience is that historically they have been
asked to share their voice, but what follows is always a mystery.

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1
For more detail on the Core Community Benefits Agreement of the Candlestick Point/Hunters Point Shipyard project, please
refer to: www.d10benefits.org
District 10 Listening Sessions Report vi
Results'
There were nine (9) common affordable housing themes and fourteen (14) common
employment/workforce development themes that surfaced across the Listening Sessions. These
themes are presented below with a a brief summary of resident input.
Affordable'Housing'Common'Themes'
Nine common themes surfaced across the Listening Sessions related to strategies for improving
housing outcomes for District 10 residents. They are:
1. Adjusting housing policies
2. Improving infrastructure and quality of living conditions
3. Increasing housing education opportunities
4. Providing housing programs that address specific needs
5. Addressing the lack of affordability
6. Providing preference for District 10 residents
7. Culturally Competent Agencies
8. Prioritizing specific groups
9. Developing specific types of housing

Adjust*Housing*Policies*
Listening Session participants consistently raised concerns about the policies that shut them out
of opportunities to attain housing and/or to improve their current housing situation. Many
residents were frustrated with policies because current criteria focus on their past lives and make
it difficult to build a better future.

Improve*Infrastructure*and*Quality*of*Living*Conditions*
The insights and opinions of residents and stakeholders for improving housing outcomes
included the beautification and development of the surrounding infrastructure of both market rate
and public housing in order to create a healthier, safer quality of life experience for residents.
Housing*Education**
Housing education rated high among strategies for improving the housing situation of District 10
residents in both the discussion and written survey sections of the Listening Sessions.
Participants asked for opportunities to learn about first-time home buyer programs and how to
repair their credit. At the same time, they also asked for opportunities to offer financial literacy
to teenagers in order to build them up as knowledgeable, qualified housing consumers.
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Housing*Programs*
When asked to identify the programs that would best improve the housing outcomes for District
10 residents, respondents strategies centered on assistance for first-time home buyers,
homeowners in foreclosure, and assistance for renters.

Lack*of*Affordability*
The lack of affordability was the biggest concern of Listening Session participants. When
discussing affordable housing, participants consistently asked, affordable to whom? Across the
Listening Sessions, participants shared how the lack of affordability was driving out long
standing residents, making it difficult to improve their current housing situation, and contributing
to the shrinking population of African Americans in San Francisco. Low wage employment and
District 10 Listening Sessions Report vii
the lack of employment for many residents of the district greatly contribute to difficulties
affording the high cost of housing. The 2010 Census showed that District 10s per capita income
is $26,880, which is almost $20,000 less than the per capita income for San Francisco as a whole
($44,373). The districts poverty rate is also higher than the citys as a whole (District 10 is at
16% vs. San Francisco at 11%)
2
.

Preference*for*District*10*Residents*
The displacement of long-time District 10 residents, mostly from the Bayview, has been well
documented and surfaced in our Listening Session discussions. District 10 residents and
stakeholders spoke of their desire for people that already live in the area to have greater
opportunity to stay there. They spoke of the unique artist community that exists in the Bayview,
as well as the shrinking African American community. Participants offered strategies to help
these two groups and others to be able to afford housing in District 10.

Culturally*Competent*Agencies*
Although most Community Connect partners appeared to exceed the needs of their clients, many
also lack space and more of the tools to serve the needs of the community at their highest level.
For the most part, residents appear to trust and validate the work of the community-based
partners. This was evidenced by some suggestions that monetary contributions from the Core
Community Benefits Agreement be invested in community-based organizations already serving
District 10. However, residents also stressed the importance of wanting to be served by people
that understand their needs.

Prioritize*Specific*Groups*
Specific groups of people were indicated as needing greater housing assistance. Single mothers
were consistently identified as a group with the highest need. The 2009 report, Servicing Public
Housing Residents in SF: Recommendation to support HOPE SF and Beyond
3
, showed why this
makes sense for residents of public housing. Of the 9,700 residents of public housing, 72 percent
of adults are women, and 80 percent of women are heads of households. The report also showed
that for most residents living in public housing the annual income is $12,000.

Type*of*Housing**
Listening Session participants identified specific types of housing that would increase their
quality of life. Supportive housing was identified as the type needed for many residents of
District 10. Participants acknowledged the need for case managers and services that assist with
helping District 10 residents live more stable and productive lives, as well as programs that lift
some people out of homelessness and prevent others from becoming homeless. Live-work artist
space was also singled out. They believe that the current affordable rents will become
unaffordable once the shipyard is developed.

Housing*Summary*
Listening Session respondents shared their passion and love for their District 10 neighborhoods
through their attendance of the Listening Sessions (over 400 residents and stakeholders attended
19 Listening Sessions). They spoke passionately of their frustration with the lack of
accountability by their fellow residents, the missed opportunities by private developers to help

2
2010 Census, 2005-2009 American Community Survey
3
Servicing Public Housing Residents in SF: Recommendation to support HOPE SF and Beyond, Publication Date: 2009, 81
Pages Author: Emily Gerth, Goldman School of Public Policy Graduate Student
District 10 Listening Sessions Report viii
build a solid District 10 African American working class, and the lack of cultural understanding
from government and non-government organizations providing housing and related services.

Listening Session participants also showed their love for their neighborhoods by expressing
hopes that current challenges can be addressed through careful attention and implementation of
the strategies they offered. These strategies include adjusting housing policies so that residents
can enhance their quality of life, offering housing education programs that develop first-time
home buyers and help residents clean up their credit, implementing policies that prioritize groups
with the greatest housing needs, and developing housing options specific to the needs of current
District 10 residents.
Employment/Workforce'Development'Common'Themes'
The issue of employment/workforce development provided for passionate conversations
throughout the Listening Sessions and resulted in 14 common themes for improving employment
outcomes for District 10 residents. The themes were:
1. Mental health counseling
2. Local jobs for local people
3. Employment barriers
4. Careers and long-term employment
5. Life skills training
6. Education
7. Training and placement
8. Trades and vocational schools
9. Employment development opportunity center
10. High quality, affordable childcare
11. Mentors/advisers
12. Prioritizing specific groups
13. Visibility of community-based organizations and programs
14. Culturally competent organizations


Mental*Health*Services*
Listening Session participants passionately shared their concern for District 10 residents that are
in need of mental health services/counseling, but do not have access. There is a sense that people
are suffering from post-traumatic stress disorder (PTSD), yet are expected to live life
normally.

Local*Jobs*for*Local*People**
People who live in District 10 should have priority for jobs that are available in District 10,
particularly construction jobs. Residents stressed that general contractors fail to hire residents
and waste resources that could go back into the community because they pay for lodging and
other expenses for out-of-town employees. They also shared that this practice takes jobs and
money out of District 10 and hurts local businesses. Participants raised significant concerns
about employers that sign contracts to hire locally, adhere to the agreement for a limited amount
of time, and then revert to hiring outside of the district.

Employment*Barriers*
Residents and stakeholders identified the need for programs that assist with expunging criminal
records, transitioning residents from government assistance to work, and making union jobs
District 10 Listening Sessions Report ix
more accessible as key employment barriers. For youth, neighborhood programs that do not
require them to cross turf boundaries were identified as significant assets to gaining employment.

Careers*and*Long*Term*Employment*
Residents insisted that youth and adults must have access to more than just seasonal employment
such as construction and summer jobs. There is a concern that the jobs which are accessible to
residents are temporary rather than permanent and do not lead to careers.

Life*Skills*Training*
Providing soft skills training will aid with breaking the cycle of unemployment. Participants
cited the lack of home supervision, the lack of a working adult at home to emulate, and poor
habits as obstacles for youth and young adults to be successful in the workforce. They suggested
that soft skills training be coupled with job training programs. Participants shared examples of
young men and women unable to cope with a demanding boss or unable to pass urine sample
drug tests consistently.

Education*
One of the most commonly heard long-term strategies for increasing the skill level of District 10
residents was to focus on education and training, starting with elementary school-age children.
Participants suggested that pre-school age children be introduced to career opportunities and that
this practice continue throughout their educational life cycle.

Training*and*Placement**
Listening Session participants stressed that training was a definite priority that is needed to build
residents skills. Although there were only occasional mentions of specific areas of training, a
framework for helping young adults to stay engaged was offered. They advised that young adults
(1) be incentivized through paid training opportunities, (2) receive job placement assistance, and
(3) have access to mentors to guide them during their training and encourage them for a period of
time after they become employed. The resounding message was that if these three strategies are
in place, young adults will be more likely to obtain and then retain employment. There was also
emphasis on offering training to D10 residents that aligns with growth sector areas, so that jobs
are available after the training is complete.

Trades*and*Vocational*Schools*
There was resounding support for providing opportunities for youth to develop skills without
requiring attendance at a four-year college or university. Residents suggested that there needed
to be more opportunities made available for youth to be able to develop the vocational skills they
are passionate about, which then lead to a career. District 10 residents specifically mentioned
John OConnell High School in San Francisco which offers hands-on training courses in
architecture, construction, engineering, building trades, and automotive industries.

Employment*Development*and*Opportunity*Center*
Participants suggested that an employment development center be established within each
community. These centers would help teach residents where to look for job openings, list current
and future job opportunities, explain the hiring process, and show residents how to fill out a job
application, prepare for a job interview, and make a strong impression in the interview.

High*Quality,*Affordable*Childcare*
District 10 Listening Sessions Report x
The lack of high quality, affordable childcare was identified as an obstacle to better employment
outcomes for Listening Session participants. The high cost of childcare makes it difficult for
people to accept jobs that pay low wages. Participants used the word affordable to describe the
type of childcare assistance they require in order to improve their employment outcomes.

Increase*Visibility*of*Community*Based*Organizations*and*Programs*
Another issue that permeated throughout the Listening Sessions was the low visibility and lack
of coordination that exists within community-based programs and services offered in District 10.
Listening Session participants often contradicted themselves about a particular need for the
community. One participant would suggest a specific program was needed and that statement
would be followed by a contradictory statement that the program already existed.

Mentors/Advisers*
Participants suggested that mentoring programs for young adults were needed to help increase
job retention. Even after job training classes are completed and employment starts, it appears that
young men and women would greatly benefit from working with someone who can offer
guidance and support as they work toward staying employed and developing a career track.

Culturally*Competent*
District 10 residents and stakeholders identified the need for culturally relevant, accessible
services and programs that meet the needs of the surrounding community. They talked about the
importance of working with service providers that understand their situation because of similar
personal experience and can consult with them accordingly.

Specific*Groups*
In the discussion section of the Listening Sessions, the formerly incarcerated were consistently
identified as a group with great employment development needs. However, when participants
completed the written survey, young adults (18-25) were identified as needing the most help with
employment assistance. Families with incomes below the poverty lines ranked second;
individuals who have previously worked but lost their job for some reason were ranked the third
highest.

Employment/Workforce*Development*Summary*
Although there were 14 common themes related to employment/workforce development, the
resounding message across all themes is that District 10 must have programs, strategies, and
supports in place to develop a well-balanced workforce that is emotionally and mentally healthy.
There is a great concern among residents that things are getting worse, not better; that local jobs
are less and less available to local residents, even those with high skills; and that agreements
made between and among new businesses/contractors to ensure local hiring are only followed
temporarily. Residents are ready for a change and the data indicates that most are willing to do
what it takes to identify, apply for, obtain, and retain good jobs that lead to great careers.

As the investment strategy is developed and effectively implemented, it is critical that residents
be kept in the loop on the progress of investing the CCBA funds. It would benefit the
community greatly to receive regular updates about what is happening and how they can stay
involved in the process of community change throughout District 10.

District 10 Listening Sessions Report 1

The$Community$Voice:$$!
Results,(Themes,!and$
Innovative)Solutions!
Introduction
With the intent to be informed by residents
voices, the Implementation Committee
determined that an investment strategy for
workforce development and affordable housing
funds related to the CCBA of the Candlestick Point/Hunters
Point Shipyard project would not be developed until Listening Sessions were conducted
throughout District 10. The Listening Sessions were divided into two parts: a discussion focusing
on affordable housing and workforce development and a 50-question written survey. The
discussions along with the surveys inform this section of the report.

Summary of Findings
Nineteen District 10 community-based organizations recruited more than 400 district residents
and stakeholders to share their insights and opinions to inform the future investment strategies of
the Core Community Benefits Agreement Implementation Committee. Strategies would relate to
affordable housing and workforce development, specifically. The overarching themes were
mental health, lack of housing affordability, and shortage of coordination and visibility of
community-based organizations serving District 10.

Throughout the Listening Sessions residents singled out the issue of mental health as the biggest
barrier to their becoming a healthy (emotionally and mentally stable) workforce that contributes
to the economic development of District 10. Residents stressed that, without a strategy to help
them cope with what they termed as post-traumatic stress disorder (brought on from years of
violence in their neighborhoods), all workforce development strategies would fail. Residents
described how years of violence had created an environment that felt like a war zone and the
debilitating effects on those living in its midst. This issue appears to have the greatest effect on
African Americans and particularly those living in the neighborhoods of Bayview Hunters Point,
Visitacion Valley, and in the Potrero Hill public housing development. Participants stressed the
need to address this issue so they could be healthy and successful at finding and retaining
employment.

We need more health counseling. There is too much PTSD throughout the community, starting
with the children all the way until the adults.
United Council of Human Services

District 10 Listening Sessions Report 2
The Listening Sessions raised the issue that for many in the African American community, new
development is viewed with caution and fear, rather than hope and optimism. Participants shared
their frustration with the lack of opportunity for African Americans to benefit from new housing
developments. For most, in order to upgrade their housing situation, they have to move out of
San Francisco. They spoke angrily of new development, suggesting that similar outcomes to the
economic development of the Fillmore district of San Francisco were inevitablethe Fillmore
District was once a majority African-American neighborhood. Residents stressed that new
housing units are either unaffordable or unattainable; they reported not meeting the qualifying
criteria for even the low income units. Participants response to creating opportunities for
residents included prioritizing the housing for District 10 residents, and removing the lottery
system for the initial application process. Current policies and strategies add to the seemingly
insurmountable barriers that make residents feel as if they are no longer welcome in the
neighborhoods they know as home.

As development comes in, homelessness will increase.
Bayview Hunters Point Multipurpose Senior Services

I felt fear when I was evicted from my home when I was 12 years old. I think at times, as an
adult, we need to make children feel secure that they have a home to grow up in, so they wont
feel the fear I felt as a young boy.
Metro Arts and Technology High School

Another issue permeating the Listening Sessions was the low visibility and lack of coordination
that exists between community-based programs and services offered in District 10. Listening
Session participants often contradicted each other regarding a particular need for the community.
One participant would suggest a specific program was needed and that statement would be
contradicted by a following statement that the program already existed.

We have to have programs right here in the community drug rehab right here in the
community.
Bayview Hunters Point YMCA

We do have rehab and other programs right here in the community.
Bayview Hunters Point YMCA

And yet models for collaboration exist in District 10, such as Bayview Hunters Point
Mobilization for Adolescent Growth in our Communities (BMAGIC). They publish a Resource
Guide that provides a centralized collection of community and citywide resources to assist
families, students, and youth. The guide includes key information in 10 categories: activism,
community collaboratives, education, employment, family support, health and environment,
District 10 Listening Sessions Report 3
legal and government, media/culture/arts, mentoring/counseling, recreation/sports, and
housing/volunteerism. The Resource Guide is available both on hard copy and online at
http://bayviewmagic.org/.

A full account of each Listening Session is found in Appendix A of this report. It was critically
important during these sessions for residents to be assured that they would receive copies of the
report and that their Community Voices would be documented and returned to them so that they
could hold the Implementation Committee accountable during its development of workforce and
affordable housing investment strategies for District 10.


































District 10 Listening Sessions Report 4
Affordable*Housing!
Introduction'
The housing section of the report will present both the community voice as well as responses to
the written survey questions, where applicable. There were 15 questions in the housing portion of
the survey. Note that, although 404 surveys were completed, respondents did not answer every
survey question. This was the case in some instances because the question did not apply; for
instance, homeowners did not answer questions targeted to renters. In other
instances, respondents chose not to answer certain questions. Finally,
when youth completed the survey, they indicated that, These
surveys are not youth friendly. We do not know some of the
answers to these questions. Hence, it is recommended that
readers view the results of questions independently from others
and not attempt to match the number of surveys (404) with each
answer.
Snapshot'of'Survey'Respondents:''Housing'
The majority of Listening Session participants were renters. The
written survey asked attendees to identify themselves as renters or
homeowners and almost seventy percent (66.8%) or 246 out of 368 survey respondents identified
themselves as renters; 34% identified themselves as homeowners. (See Figure 1)
Attendees were also asked if they shared their housing unit with another family. More than one-
quarter of respondents or 27% (104 out of 385 respondents) answered they did share their
housing unit. (See Figure 2) When asked about the type of housing where residents live, 49%
indicated that they live in a house, 42% said they live in an apartment, and 9% were homeless or
between homes. (See Figure 3)

34%$
66%$
Figure$1.$$Do$you$currently$rent$or$own$your$home?$$
Own$by$me$
Rent$
District 10 Listening Sessions Report 5


Common'Themes'
Nine common themes related to strategies for improving housing outcomes for District 10
residents surfaced across the Listening Sessions. They are:

1. Adjusting housing policies
2. Improving infrastructure and quality of living conditions
3. Increasing housing education opportunities
4. Providing housing programs that address specific needs
5. Addressing the lack of affordability
6. Providing preference for District 10 residents
7. Culturally Competent Agencies
27%$
73%$
$
Figure$2.$Do$you$share$your$housing$unit$with$another$family?$
Yes$$
No$
42%$
49%$
9%$
Figure$3.$What$kind$of$housing$do$you$live$in?$$
Apartment$
House$
Homeless/Between$
Homes$
District 10 Listening Sessions Report 6
8. Prioritizing specific groups
9. Developing specific types of housing
Adjust'Housing'Policies'
Listening Session participants consistently raised concerns about the policies that shut them out
of opportunities to attain housing and/or to improve their current housing situation. Many
residents were frustrated with policies because of current policies that focus on their past lives
and make it difficult to build a better future.

There should be more than one city compliance officer to address HUD guidelines;
reexamine and remove lottery systems from affordable housing qualifications; the criteria
need to be realistic to be in housing. The requirements are too strict.

Bayview Hunters Point Multipurpose Senior Services Center

There are a lot of people within the community who have a troubled past, which doesnt
allow them to sustain housing such as homeownership.
San Francisco Labor Council

There should be more leniency on the housing requirements. Requirements are too
tight.
Renaissance Parents for Success

Deal with issues of discrimination in housing like those that have historically existed in
San Francisco.
Providence Foundation

Easier qualifications would be an incentive for teachers to stay in urban schools.
Metro Arts and Technology High-School

More than 40 percent of respondents (44%) were recipients of government housing assistance,
including FHA Loan/Federal Lending Program, Section 8, or Public Housing. (See Figure 4)
District 10 Listening Sessions Report 7

The large percentage of government housing program recipients suggests that without
government playing a role in the housing market, a greater number of District 10 residents would
be locked out of the housing market. But it also suggests that there is an opportunity for
government to review its policies and adapt them so that they enhance recipients ability to use
programs as a spring board to market rate opportunities rather than a life-time reliance on
government assistance.
Improve'Infrastructure'and'Quality'of'Living'Conditions'
The insights and opinions of residents and stakeholders for improving housing outcomes
included the beautification and development of the surrounding infrastructure of both market rate
and public housing in order to create a healthier, safer, quality of life experience for residents.
Some of the insights and opinions shared include the following:
We need the streets improved. Clean up the streets to make sure theyre in good
conditions for the residents, for safety purposes.
We still need to address parking and walkways for residents. Widen the streets for more
accessibility for residents. Use a 90 degree parking strategy.
Bayview Hunters Point Multipurpose Senior Center

The community itself needs help. The environment where we live needs help.

Clean up the community, it needs to be beautified with green grass.

Make the neighborhood look like a place you want to live and not somewhere you have
to live.

Metro Arts and Technology High School

3%$
18%$
23%$
56%$
Figure$4.$$Do$you$parXcipate$in$any$government$(City,$State,$Federal)$
housing$programs?$Some$examples$include:$SecXon$8,$Public$Housing,$or$
being$the$recipient$of$an$FHA$loan?$
FHA$Loan/Federal$Lending$
Program$
SecXon$8$
Public$Housing$
N/A$
District 10 Listening Sessions Report 8
There is not enough maintenance and security in Sunnydale public housingThere is
lots of garbage. Clean it up!
Samoan Community Development Center

Fix the sewage in Sunnydale Public Housing, it comes up!

Better WIFI connectionsif we have better WIFI connections we are able to get online
and apply for jobs at home without any problem.

More access to computers that work in more facilities.
TURF Community Improvement Association

Fix the sidewalks.
San Francisco Organizing Project (SFOP)

Housing conditions must be raised in the community.

Fix safety issues in housing like mold, roaches, and lead that are causing health
hazards.

Housing complexes have maintenance people but they are under qualified. They need to
be retrained on how to treat it.
Young Community Developers

Train people to fix their own homes and develop skills applicable in home and outside
the home.
A. Philip Randolph Institute

The written survey results showed that a large percentage of homeowners (70.9%, or 178 out of
the 251 that answered the question) could afford current rehabilitation work needed in their
homes, such as handling mobility issues, heating/insulation upgrades, or plumbing repairs. Of
those that needed assistance, plumbing was the highest need, followed by roof repairs and
bathroom upgrades. (See Figure 5)

District 10 Listening Sessions Report 9

Housing'Education''
Housing education rated high among strategies for improving the housing situation of District 10
residents in both the discussion and written survey sections of the Listening Sessions.
Participants asked for opportunities to learn about first-time home buyer programs and how to
repair their credit. However, they also asked for opportunities to offer financial literacy to
teenagers in order to build them up as knowledgeable, qualified housing consumers.

First-time home buyers programs and credit repair assistance.
Calvary Hill Community Church

Need more education for getting into a home, such as qualifying to become a first-time
home buyer.
Share with the community what programs are available.
Credit clean-up for young single mothers.
Family Restoration House
Credit training programs for teens about what it takes to own a home. This will equip
them to make proper decisions while theyre young, e.g., how to build a credit score and
establishing credit.
Tell me what I need to do to get a house. Whats the long-term track we need to be on?
What do I need to do to get ready for this future goal?
Samoan Community Development Center


The survey results appear to indicate that District 10 residents desire to become better consumers
of housing. On the question regarding financial literacy (See Figure 6), a large percentage of
respondents showed interest in attending financial literacy programs (46.5%), and almost one
quarter of them (22.8%) had been to a program before indicating a perceived value in such
29.50%$
74$
70.90%$
178$
1$ 2$
Figure$5.$If$you$are$a$homeowner$(not$a$renter),$is$your$home$in$need$of$
rehabilitaXon$work$that$you$cannot'aord'to$complete$on$your$own?$For$
example,$it$may$need$access$for$mobility$issues,$heaXng/insulaXon$
upgrades,$or$plumbing$that$doesn't$leak?$$
Yes$ No$
District 10 Listening Sessions Report 10
opportunities. And when asked how they would target limited resources for prospective home
buyers (See Figure 7), respondents chose education (i.e., how to save for a home, credit repair
help, etc.) as the top strategy for helping homebuyers enter the market. (See Figure 8)








23%$
46%$
31%$
Figure$6.$Have$you$ever$been$to$a$nancial$literacy$class?$$
Yes$
No,$But$I$am$
interested$
No,$Not$interested$
24%$
46%$
30%$
Figure$7.$Have$you$ever$been$to$a$homebuyer$program/class?$
Yes$
No,$But$I$am$interested$
No,$Not$interested$
District 10 Listening Sessions Report 11
!
Housing!Programs!
When asked to identify the programs that would best improve the housing outcomes for District
10 residents, strategies centered on assistance for first-time home buyers, homeowners in
foreclosure, and assistance for renters.

Affordable housing means a HOME! Such as down payment assistance, programs that
will help our children own their own property.

We need more programs that cater to down payment assistance.
San Francisco Labor Council

Give down payment grants.

Residents cant afford home repair. Create a home care group or Habitat of Humanity
program to assist with the repairs. Local businesses should act as resources.

Calvary Hill Community Church

Create loan loss fund and make it flexible to get loan qualified to meet the needs of
people; silent seconds.

Money to stop foreclosuremake banks refinance loans to make rates more affordable.

Bayview Hunters Point Multipurpose Senior Services

Develop a community land trust.
Bayview Merchants Association

Assistance with security deposit payments; first and last months rent.

62.5%$ 46.4%$ 15%$
217$
161$
52$
EducaXon$(i.e.$how$to$save$
for$a$home,$credit$repair$
help,$etc.)$
Down$payment$assistance$ Nothing$
Figure$8.$If$you$had$limited$resources$(meaning$not$much$money)$but$wanted$to$help$
people$purchase$a$home,$which$of$the$following$would$you$provide$for$them?$
District 10 Listening Sessions Report 12
Need down payment assistance.
Renaissance Parents for Success


Along with interest in attending home buyer classes (See Figure 7), respondents also supported
working with the banks to adjust their policies geared towards helping families in foreclosure
stay in their homes. In addition, there were suggestions for banks to develop programs that
would allow for the purchasing of foreclosed homes and the re-sell or rental of them at more
affordable prices. (See Figure 9)


Lack'of'Affordability'
The lack of affordability was the biggest concern of Listening Session participants. When
discussing affordable housing, participants
consistently asked, affordable to whom?
Across the Listening Sessions, participants
shared how the lack of affordability was
driving out long-standing residents, making
it difficult to improve their current housing
situation and contributing to the shrinking
population of African Americans in the city.
Low wage employment and the lack of
employment for many residents of the
district greatly contribute to the difficulty of
affording the high cost of housing. The 2010
44%$
17%$
29%$
10%$
Figure$9.$If$a$new$program$were$to$help$families$in$foreclosure,$which$of$the$
following$would$you$most$support?$
Geang$the$bank$to$lower$
mortgage$payments$
Help$families$to$secure$new$
housing$elsewhere$
A$program$to$buy$homes$owned$
by$the$banks$(already$foreclosed)$
and$rebsell$or$rent$them$at$
aordable$levels$
None$of$the$above$
District 10 Listening Sessions Report 13
Census showed that District 10s per capita income is $26,880, which is almost $20,000 less than
the per capita income for San Francisco as a whole ($44,373). The districts poverty rate is also
higher than the city as a whole (District 10 is at 16 percent vs. San Francisco at 11 percent)
4
.
Owning a home seems to be almost impossible.
The word affordable housing needs to be redefined.
Samoan Community Development Center

No $1 million condos in the Bayview! No more lofts. More limited equity co-op like
the Northridge development.
Calvary Hill Community Church

You have to be really poor to receive housing. The people in the middle need some
assistance also. There should not be a ceiling for those who need help. Middle class need
support, too.
Metro Arts and Technology High-School

Shipyard needs affordable spaces. They are being removed and new spaces will come
with higher taxes.
Bayview Opera House

We dont make the money here in Bayview to stay in Bayview. They dont look at your
income but more so the value of the houses. Need to readdress the criteria.
Bayview Hunters Point Multipurpose Senior Services

In the written survey, respondents were asked to select all the areas that apply to their greatest
need in order to purchase a home. (See Figure 10) Although all the options were similarly
endorsed, help with a down payment received the most responses.

4
2010 Census, 2005-2009 American Community Survey
District 10 Listening Sessions Report 14


Survey respondents that rent their homes were asked if they were current with their rent. The
majority of renters (75.9% or 170 of 224) answering the question were current with their rent,
while 20.5% or 46 respondents were having trouble paying rent, and 12.1% had missed one or
more rent payments in the last 12 months. Respondents were also asked to choose their top
strategy for helping renters. Assisting them with first and last months rent ranked the highest.
(See Figure 11)




138$
149$
150$
159$
Employment$ Geang$my$credit$score$up$ Learning$about$the$process$
of$buying$a$house$
Help$with$a$down$payment$
Figure$10.$Which$of$the$following$would$you$need$help$with$in$order$to$purchase$a$home?$
Select$all$that$apply.$
176$
150$
128$
Assist$them$with$rst$and$last$
month's$rent$
Moving$assistance$ Assistance$with$credit$issues$
Figure$11.$If$you$had$limited$resources$(meaning$not$much$money)$but$wanted$to$
help$people$rent$an$apartment,$what$would$you$provide$for$them?$$
District 10 Listening Sessions Report 15
Preference'for'District'10'Residents'
The displacement of long-time District 10 residents,
mostly from the Bayview, has been well documented and
surfaced in our Listening Session discussions. District 10
residents and stakeholders spoke of their desire for people
that already live in the area to have greater opportunity to
stay there. They spoke of the unique artist community
that exists in the Bayview, as well as the shrinking
African American community. Participants offered
strategies to help both these and other groups be able to
afford housing in District 10.

Need resources, right here, that allows poor people to rise up; not to create a chic space
for others outside of D10.
Few artists that use the space in the shipyard are from the city. The lack of affordable
spaces in the Bay Area attracts people to the shipyard.
Bayview Opera House


People who do have money shouldnt be able to come in and move D10 residents out;
have development in the area without gentrification; retain members of the community
instead of pushing them away.
Metro Arts and Technology High School

Make the housing affordable to people already in the neighborhood. Use a different
formula for setting income levels for Potrero Hill and other surrounding areas.
Help residents not get evicted from current housing.
Family Restoration House

We need to keep the residents of Bayview Hunters Point in Bayview Hunters Point. We
need REAL affordable housing.
San Francisco Labor Council
Culturally'Competent'Agencies'
Although most Community Connect partners appeared to exceed the needs of their clients, they
also lack space and more of the tools to serve the needs of the community at their highest level.
For the most part, residents trust and validate the work of the community-based partners. This
was evidenced by some suggestions that monetary contributions from the Core Community
Benefits Agreement be invested in community-based organizations already serving District 10.
However, residents also stressed the importance of wanting to be served by people that
understand their needs.

Community Based
Support our existing CBOs and strengthen them, expand them for career development.
District 10 Listening Sessions Report 16
Calvary Hill Community Church

Training in the community; not having to travel outside of our community to get
training.
A. Philip Randolph Institute

Culturally Competent

Need more bilingual social workers to help address housing needs.
Be more culturally aware and understanding of practices/norms of different populations
within housing complexes (like Chinese hanging laundry).
Providence Foundation

Need improvements on cultural competency. False expectations are set and being given
to Samoan residents.
Have to have community involvement; having people that know our culture to work
with us and to advise people that are looking out for our best interest is important.
Samoan Community Development Center
Prioritize'Specific'Groups'
Specific groups of people were pointed out as needing greater housing assistance. Single mothers
were consistently identified as a group with the highest need. The 2009 report, Servicing Public
Housing Residents in SF: Recommendation to support HOPE SF and Beyond
5
, showed why it
makes sense for residents of public housing. Of the 9,700 residents of public housing, 72 percent
of adults are women, and 80 percent of women are heads of households. The report also showed
that for most residents living in public housing their annual income is $12,000.

Im concerned about single moms being cut out of the new developments because two
incomes are needed to qualify. We need flexibility. Many times women are discriminated
against because there is no second income.

True Hope Missionary Baptist Church

New places being built are too expensive and not affordable to single moms.

United Council of Human Services

Funding for teen moms. Have specific programs for them to help move out of low-
income areas.
Calvary Hill Community Church

Credit clean-up for young single mothers.
Family Restoration House


5
Servicing Public Housing Residents in SF: Recommendation to support HOPE SF and Beyond, Publication Date: 2009, 81
Pages Author: Emily Gerth, Goldman School of Public Policy Graduate Student
District 10 Listening Sessions Report 17
It bears mentioning that women attended the Listening Sessions in greater numbers. The survey
showed that 63.5 percent of those that completed the survey were female, which might explain
the emphasis placed on discussions of single mothers. Note that respondents were asked to
choose more than one response. (See Figure 12)

Type'of'Housing''
Listening Session participants identified specific types of housing that would increase their
quality of life. Supportive housing was identified as the type needed for many residents of
District 10. Participants acknowledged the need for case managers and services that assist with
237$
228$
145$
135$
121$
108$
105$
93$
85$
72$
Figure$12.$Who$do$you$believe$needs$the$most$help$geang$into$$
aordable$housing?$$
District 10 Listening Sessions Report 18
helping District 10 residents live more stable and productive lives, that lift people out of
homelessness and prevent others from becoming homeless. Live-work artist space was also
identified. Participants shared they believe that current affordable rents will be unaffordable
once the shipyard is developed.

Transitional Homes/single family households (two years) with case managers, and other
support to help get back on your feet.
Need more homeless shelters; someone to prepare breakfast, lunch and dinner.
Transitional housing is a MUST.
People in the community [would] rather commit a crime and go to jail than be homeless
to keep warm, have two meals. Shelters are too full.
Bayview Hunters Point YMCA

Help is needed for those coming out of domestic violence and other challenging life
situations.
Need transitional housing not just for single housing, but families and young people.
Young Community Developers

Make sure the homeless have housing. Fix the houses that are occupied and make sure
they are up to code.
Metro Arts and Technology High School

Build community centers in the same place as the affordable housing.
More live/work artist space with computer center hub to sell art online, etc.
Rent can be paid for by people that work in the building like a co-opbenefits to those
within the place.
Bayview Opera House

Survey responses to specific questions about whether people share their housing unit with
another family (See Figure 13) and how many people currently live in their household (See
Figure 14) showed that more than one quarter of respondents share their unit with another
family. However, the survey did not dig deeper to find out if this was a strategy to better afford
their housing (a strategy that many households currently use throughout the US). The survey
also showed that in most respondent households there is a minimum of three people, with a
notable 19 percent responding that there are at least five members living in their household.
Respondents also identified that more of them live in two and three bedroom homes than the
other options of studio, one bedroom, and four or more bedrooms. (See Figure 15)
District 10 Listening Sessions Report 19






27.00%$
104$
73.00%$
281$
1$ 2$
Figure$13.$Do$you$share$your$housing$unit$with$another$family?$
Yes$ No$
15%$
30%$
36%$
19%$
Figure$14.$How$many$people$currently$live$in$your$household?$
Just$Myself$
1b2$Other$People$
3b4$Other$People$
5$or$more$
District 10 Listening Sessions Report 20

Housing'Summary'
Respondents shared their passion and love for their District 10 neighborhoods through their
attendance of the Listening Sessions (over 400 residents and stakeholders attended 19 Listening
Sessions), and through the impassioned sharing also spoke of their frustration with the lack of
accountability by their fellow residents, the missed opportunities by private developers to help
build a solid District 10 African American working class, and the lack of cultural understanding
by government and non-government organizations providing housing and related services.

Listening Session participants also showed their love for their neighborhoods by expressing hope
that current challenges can be addressed through careful attention and implementation of the
strategies they offered. These strategies include adjusting housing policies so that residents can
enhance their quality of life, housing education programs that develop first-time home buyers
and help residents clean up their credit, implementing policies that prioritize groups with the
greatest housing needs, and developing housing options specific to the needs of current District
10 residents.

! !
3.90%$ 14.10%$ 24.70%$ 37.30%$ 20.80%$ 15$
55$
96$
145$
81$
Studio$ One$Bedroom$ Two$Bedrooms$ Three$Bedrooms$ Four$or$More$
Figure$15.$How$many$bedrooms$are$in$your$home?$
District 10 Listening Sessions Report 21
Employment/Workforce0Development'
Introduction'
The Employment/Workforce Development portion of the report will lead with the community
voice and then follow with responses to the written survey in each section, where applicable.
Note that there were 15 questions in the employment development portion of the survey and
although 404 surveys were completed, respondents did not
answer every survey question. This was the case in
some instances because the question did not apply,
e.g., retired individuals did not answer questions
related to satisfaction of employment. In other
instances, respondents chose not to answer
certain questions. Youth responses to this
portion of the survey were more complete than
those within the housing section, but feedback
from youth was similar regarding the survey
being targeted towards adults and not young
people. It is again recommended that readers
review each questions results independently from
others and not attempt to match the number of surveys
(404) with each answer.
Snapshot'of!Survey'Respondents:''Employment/Workforce'Development'
Employment Status
Of the 369 respondents, 29.5% or 109 respondents answered the question describing their
employment status as employed and working 1-39 hours per week. The next largest groups
represented were those that identified themselves as employed, working 40 or more hours per
week (21.7%) and those not employed but looking for work (21.4%). (See Figure 16)
Employment Satisfaction
Total numbers were fairly close when comparing those satisfied with their current employment
situation (38.2 %), whether working or not, those not satisfied because they are unemployed but
wish to work (33.2% ), and those not satisfied with their current employment and want a better
job/better pay (32.4%). Areas of employment interest varied from construction, maintenance and
merchant marine to attorney, engineer, and medical technology without any one particular area
dominating the responses. (See Figure 17)

The charts on the following page present this information graphically.


District 10 Listening Sessions Report 22



'
'
109$
79$
80$
20$
50$
31$
29.5%$ 21.4%$ 21.7%$ 5.4%$ 13.6%$ 8.4%$
0$
20$
40$
60$
80$
100$
120$
Employed,$
working$1b39$hr/
wk$
Employed,$
working$40+$hr/
wk$
Not$employed,$
looking$for$work$
Not$employed,$
NOT$looking$for$
work$
ReXred$ Disabled,$not$
able$to$work$
Figure$16.$Which$of$the$following$categories$$
best$describes$your$employment$status?$
130$
37%$
113$
32%$
110$
31%$
Figure$17.$$Which$of$the$following$best$describes$your$level$of$
saXsfacXon$(or$your$family's)$of$your$employment$situaXon?$
SaXsed$(whether$working$
or$not)$
Not$saXsed$(unemployed,$
but$wish$to$work)$
Not$saXsed$(employed,$but$
want$a$beger$job/beger$pay$
District 10 Listening Sessions Report 23
Employment/Workforce'Development'Common'Themes'
The issue of employment/workforce development provided for passionate conversations
throughout the Listening Sessions and resulted in 14 common themes for improving employment
outcomes for District 10 residents. The themes were:

1. Mental health counseling
2. Local jobs for local people
3. Employment barriers
4. Careers and long-term employment
5. Life skills training
6. Education
7. Training and placement
8. Trades and vocational schools
9. Employment development opportunity center
10. High quality, affordable childcare
11. Mentors/advisors
12. Prioritizing specific groups
13. Visibility of community based organizations and programs
14. Culturally competent organizations

The community voice linked to these themes is presented below, including related survey
information where applicable.
Mental'Health'Services'
Listening session participants passionately shared their concern for District 10 residents that are
in need of mental health services/counseling, but do not have access. There is a sense that
people are suffering from post-traumatic stress disorder (PTSD), yet are expected to live life
normally. Some of the comments included:

There needs to be training for parents regarding mental health and substance abuse
issues. CCSF mental issues class for youth is very needed within our community.
A. Philip Randolph Institute
We need more mental health counseling. There is too much PTSD throughout the
community, starting with the children all the way until the adults.
United Council of Human Services
Mental health is something that is an issue in our community as well. We need programs
for mental health as well.
San Francisco Labor Council and ACCE
Opportunities should be created to address trauma and mental health issues within the
community, because when one hurts we all hurt. Will part of the $36 million address
trauma issues and mental health in the community?
Calvary Hill Community Church
Crime rate is high. When crime is high in a place where people arent working, they
become mentally challenged; people become restless.
District 10 Listening Sessions Report 24
Young Community Developers
Local'Jobs'for'Local'People''
People who live in District 10 should have priority for jobs that are available in District 10,
particularly construction jobs. Residents stressed that general contractors fail to hire residents
and waste resources that could go back into the community because they pay for lodging and
other expenses for out-of-town employees. They also shared that this practice takes jobs and
money out of District 10 and hurts local businesses. Participants raised significant concerns
about employers that sign contracts to hire locally adhere to the agreement for a limited amount
of time and then revert to hiring outside of the district. Comments included:

They keep saying that jobs are for residents, but they are not! Get a legal mandate for
residents so that they will be available and hired for these jobs.
United Council of Human Services
Why arent local residents working in Hunters Point shipyard (Ranger pipeline)?
A. Philip Randolph Institute, San Francisco
Local businesses have no jobs available for community residents, they bring others from
across town to work and the young people are afraid to ask for jobs.
Bayview Hunters Point YMCA
Local jobs for local people - hire locals first.
Metro Arts & Technology High School
Set aside funds for grants to hire local D10 artists.
Bayview Opera House
Employment preference for people who live in the district.
The San Francisco Organizing Project (SFOP)
Black men need jobs, but stop holding our past against us (i.e., records). Hire
community members of all ages to physically clean EACH & EVERY street in D10.
Calvary Hill Community Church
There are jobs out here but its just who they are hiring. Use the resources that put youth
to work. An option could be local entrepreneurs hire youth to develop skills.
Bayview Hunters Point Multipurpose Senior Services, Inc.
Employment'Barriers'
Residents and stakeholders identified as significant employment barriers the need for programs
that assist with expunging criminal records, transitioning residents from government assistance
to work, and making union jobs more accessible. A few quotes are presented below.

Jobs are available but some people need barriers removed. They need proper
identification cards, or their records expunged.
Young Community Developers
District 10 Listening Sessions Report 25
160$
40%$
149$
37%$
47$
12%$
42$
11%$
Figure$18.$$If$you$had$the$opportunity$to$agend$a$job$
training$program$in$the$industry$you$most$want$to$
work$in,$would$you$be$able$to$travel$outside$your$
neighborhood?$
Yes,$I$have$a$car$
Yes,$I$can$take$public$
transportaXon$
Yes,$but$
transportaXon$is$a$
challenge$for$me$
No,$Not$at$all$
Financial/transitional support services. Aid to get from government assistance to work
(for seniors on fixed income/single parents).
Bayview Opera House
Some people have issues paying the fees to get into the union or even paying to get the
tools they need for the union.

Give people the tools as their graduation gift. It helps with their entrance into the
program. Need help with
union dues which is a
barrier as well.

San Francisco Labor
Council and ACCE

Opportunities for
criminals to expunge their
records; Clean Slate
program is far away. We
need something like that
here in District 10.

Renaissance Parents of
Success

Recognize the turf issues and bring the training to Potrero Hill; youth wont just go to
programs.
Family Restoration House

There was one question (#30) in the written survey that asked about transportation, a common
barrier to accessing employment. A combined 77% (309) of the 398 respondents indicated that
they could definitely travel outside of their neighborhood with their car and via public
transportation. About 12% (47 respondents) noted that they could travel outside of their
neighborhood, but it is a challenge, while 11% (42 respondents) said that they could not travel
outside of their neighborhood at all. (See Figure 18)

Respondents that noted transportation as a challenge were asked to specify why it was a
challenge. There were 20 comments included in this section of the survey that presented a shared
frustration with the lack of reliability in the public transportation system. For instance, one
respondent said, Muni is late or buses are out of order; its off schedule; even when you have
left "early" you are still late. Additional responses included,

Transit in and out of Bayview sucks
I have no car and I stay different places
District 10 Listening Sessions Report 26
Buses sometimes run very late
Might be too far
The T train is slow and undependable
My mom won't let me, Im too young
Bus fare and travel times sometimes difficult to meet
Careers'and'Long'Term'Employment'
Residents insisted that youth and adults must have access to more jobs than just seasonal
employment such as construction and summer jobs. There is a concern that jobs which are
accessible to residents are temporary rather than permanent and do not lead to careers. Direct
quotes included:

Get programs into schools that teach children to be engineers and scientists.
United Council of Human Services
More training and opportunities within the bio-tech market.
Florence Crittendon Services, Whitney Young Child Development (FACES)
More jobs than just construction and beyond physical labor; jobs beyond 3-6 month
jobs; we need access to engineering jobs if these are the jobs of the future.
Calvary Hill Community Church
Too many jobs have been labor related; create jobs and trainings that will help youth
develop professionally; music producerscreate opportunities where youth can create
their own jobs and not wait for someone to give them a job.
Bayview Opera House
Jobs with benefits; health care, dental, vision, etc.; job trainings that help you get a job
after the training is finished; paid trainings help you build your resume up.
TURF Community Improvement Association

The written survey prefaced questions 32-37 with the following paragraph: Hospitality and
health care are among the industries expected to experience significant growth in San Francisco.
The following questions pertain to your interest in employment and training opportunities within
these industries. Respondents were then asked to share their level of interest for the jobs noted
within these two industries. The graph below depicts the responses received and indicates that
respondents were very interested in patient care and events and conventions as their top choices,
while somewhat interested in guest services and laboratory and technology for employment and
training opportunities.

While completing the survey, residents expressed
concern that the options presented were limiting and
should include a broader array of choices within the
growth industries. They indicated that more professional
career choices should be added, such as lawyers,
doctors, and engineers. Survey question number 38
asked, Are you interested in another industry not
identified? There were 75 responses to this question.
District 10 Listening Sessions Report 27
Residents commonly indicated that they would like to work in construction, education, nonprofit,
computer technology, and office support positions. The one response that was also common
was, I will work anywhere that is available. (See Figure 19)



Life'Skills'Training'
Providing soft skills training will aid with breaking the cycle of unemployment. Participants
cited the lack of home supervision, the lack of a working adult at home to emulate, and poor
habits as obstacles for youth and young adults to be successful in the workforce. They suggested
that soft skills training be coupled with job training programs. Participants shared examples of
young men and women unable to cope with a demanding boss or unable to pass urine sample
drug tests consistently.

We need case management and life skills to get the job, and follow up support; many
kids dont want to work; if we get parents engaged, we can get the kids engaged!
Bayview Hunters Point YMCA
A set aside for life skills training and employment training and job readiness; the work
ethic does not exist that home buyers had when they bought homes in the 1940seven if
the education does not exist there must be work ethic. We need life skills training.
Food$&$
Beverage$
FaciliXes$
Maintenance$
Guest$
Services$
Events$&$
ConvenXons$
PaXent$Care$ Lab$&$Tech$
Very$Interested$ 127$ 122$ 122$ 154$ 159$ 128$
Somewhat$Interested$ 88$ 83$ 107$ 104$ 80$ 100$
Not$Interested,$but$Will$ 48$ 46$ 42$ 26$ 40$ 32$
Not$Interested$and$Won't$ 56$ 72$ 41$ 40$ 43$ 50$
0$
20$
40$
60$
80$
100$
120$
140$
160$
180$
Figure$19.$$What$is$your$level$of$interest$in$employment$and$training$opportuniXes$within$
these$growth$industries$in$San$Francisco?$
District 10 Listening Sessions Report 28
Providence Foundation
Soft skills are very important, it helps people learn the hard skills in order to remain
employed and stay employed.
San Francisco Labor Council and ACCE
Why wait for young people to go to jail and come out to be helped - help those who are
now working and are in school. Create job training and developing good working and life
skills.
Bayview Hunters Point Multipurpose Senior Services
Prior to employment, have training on how to present yourself in the workforce, i.e.,
importance of having good work ethics and integrityteach the importance of
professional attire and expectations.
Bayview Opera House
Need to learn how to dress, how to fill out an application, and how to handle the
interview process.
True Hope Church of God in Christ
Education'
One of the most commonly heard long-term strategies for
increasing the skill level of District 10 residents was a focus on
education and training, starting with elementary school age
children. Participants suggested that children should be
introduced to career opportunities and that this practice
should continue throughout their educational life cycle. A
sample of quotes related to education and training are
presented below.

Training for the kids in elementary school, middle
school, and high school, because this community has the
highest population of the lowest test scores within the
community; we need to be able to get these kids the
knowledge and the skills to pass these tests that are given, so
they can matriculate successfully through school.
Florence Crittendon Services, Whitney Young Child Development
(FACES)
Develop school hubs that will train young people to think beyond the world they live
in.
Bayview Opera House
Employment should start at a young age; create programs where kids get motivated to
work at a young ageprograms for teens are good, but there should be programs for
adolescent pre-teens.
Metro Arts and Technology High School
District 10 Listening Sessions Report 29
Recognize the turf issues and bring the training to Potrero Hill; youth wont just go to
programs - a support system is needed with individual counselors to help them
meet/address their needs. Use a one-stop approach, including helping [residents] get
access to resources.
Family Restoration House

Question number 27 of the written survey asked participants, What is the highest level of
education you have completed? The intent of this question was for respondents to select one
answer; however several people selected all levels of education they have completed. Hence,
there were 424 responses recorded. About 60% of those responding have a high school diploma
or GED and have experienced some college, vocational or trade school training. There were
more respondents with less than a high school diploma (58 or 13.7%) than there were with
graduate degrees, which was the lowest category selected at 36 respondents or 8.5%. There was a
combined 76 respondents (about 18%) who indicated that their highest level of education was
attaining an Associates or Bachelors degree. (See Figure 20)


Training'and'Placement''
Listening Session participants stressed that training was a definite priority needed to build
residents skills. Although there were only occasional mentions of specific areas of training, a
framework for helping young adults to stay engaged was offered. They advised that young
adults (1) be incentivized through paid training opportunities, (2) receive job placement
assistance, and (3) have access to mentors that can guide them during their training and
encourage them for a period of time after they are employed. The resounding message was that if
these three strategies are in place, young adults will be more likely to access and retain
employment. There was also emphasis on offering training to D10 residents that aligns with
58$
126$
128$
29$
47$
36$
13.7%$ 29.7%$ 30.2%$ 6.8%$ 11.1%$ 8.5%$
Less$than$High$
School$Diploma$
High$School$
Diploman/GED$
Some$College,$
VocaXonal$or$
Trade$School$
Associate's$
Degree$
Bachelor's$Degree$Graduate$Degree$
Figure$20.$$What$is$the$highest$level$of$educaXon$you$have$completed?$
District 10 Listening Sessions Report 30
growth sector areas, so that jobs are available after the training is complete. Some of the
comments related to training and placement are noted below.

Need training that is aligned with future sector growth.
Bayview Hunters Point YMCA
Paid Job training/hands on training is needed.
Renaissance Parents of Success
If you have a work training sitewe need places within the community that are actually
hiring to give us jobs for this training.
Black Coalition on AIDS
Have programs where they learn and work; need job placement/training on Potrero Hill;
urban agriculture is an opportunity; our green houses are falling - introduce kids to green
jobs, etc.
Family Restoration House
Teach kids more about solar energy; homes need to be secure, insulated with solar
energy panels. This is the future and jobs/training needs to be available for that
industry this is a part of going green.
Young Community Developers
We need to make sure that job placement is coupled with training.
A. Phillip Randolph Institute, San Francisco
Support with soft skills and job placement assistance is needed for young Samoans to
help reintegrate them back into society.
Samoan Community Development Center
Responses to question 28 of the written survey indicated that skills improvement was the most
helpful avenue toward looking for work or a better job (50.3%). Skills improvement was
followed closely by a higher level of education/certification (45.9%). Their close alignment
appeared to show an understanding by respondents of their need to be competitive in the job
market. (See Figure 21)


149$
120$
108$
136$
29.0%$ 23.4%$ 21.1%$ 26.5%$
0$
50$
100$
150$
200$
Skills$Improvement$ Beger$informaXon$
about$jobs$
Beger$informaXon$
about$WHERE$to$get$
specic$training$
Higher$level$of$
educaXon$or$
cerXcaXon$
Figure$21.$$If$you$are$looking$for$work$or$a$beger$job,$which$of$the$
following$would$you$say$would$be$helpful$to$you$personally?$Select$all$
that$apply.$
District 10 Listening Sessions Report 31
In addition, responses to question 29 indicated that almost 50 percent (48.6%) or 177 out of 364
respondents had attended a job training program outside of high school or college, and of the 75
respondents that answered the follow up question regarding job placement, many of them had
been placed in a job. More than 30 percent (32.1%) had not attended a job training program, but
reported interest in doing so. Only 20.3% of respondents had not attended a program and were
not interested in doing so. (See Figure 22)


Trades'and'Vocational'Schools'
There was resounding support for providing opportunities for youth to develop skills via
programs that do not require them to attend a four-year college or university. Residents
suggested that there needed to be more opportunities made available for youth to be able to
develop the vocational skills they are passionate about, which lead to a career. District 10
residents specifically mentioned John OConnell High School in San Francisco, which offers
hands-on training courses in architecture, construction, engineering, building trades, and
automotive industries.

Technology programs should be available so that students can learn how to develop new
technology. Everyone doesnt go to college.
Metro Arts and Technology High School
More trades training in all areas.
TURF Community Improvement Association
We need training, i.e., trades and apprenticeship programs. We need programs such as
City Build, because they work! We took trades out of our schools; kids need to learn
from what they learn in schoolwe need a trade liaison between the trades in our
community per trade.
San Francisco Labor Council and ACCE
177$
48%$
117$
32%$
74$
20%$
Figure$22.$$Outside$of$high$school$or$college,$have$you$ever$agended$a$
job$training$program?$
Yes$
No,$but$I$am$interested$
No,$not$interested$
District 10 Listening Sessions Report 32

Need to reincorporate the skilled trades/apprenticeship programs to allow youth/young
adults to open the door to industries with good careers.
Family Restoration House
Looking for careers, not just jobs. Dont forget the trades.
True Hope Church of God in Christ
There are skilled laborers living in our neighborhoods that are not being hired, but
having to go other places to work. They should be able to work here locally.
Bayview Hunters Point Multipurpose Senior Services
Employment'Development'Opportunity'Center'
Participants suggested that within each community an
employment development center be
established that helps teach residents where
to look for job openings, lists current
and future job opportunities, explains
the hiring process, shows how to fill
out a job application, how to prepare
for a job interview, and how to make
a strong impression in (e.g., dress
for) the interview. Quotes are noted
below.

Need assistance knowing where to
find a job - a center where you can go and
find job opportunities.
The San Francisco Organizing Project (SFOP)
Need a central place in the community where employers who offer jobs can post info.
Bayview Hunters Point Multipurpose Senior Services
The community needs on-the-job communication courses, training of soft skills, resume
writing, and good communication with the employermore programs for employment
development.
A Philip Randolph Institute
There was a program called Jobs Now
6
that put people to work and gave nonprofits
$5,000 to allocate to the salary of low-income community workers.
Calvary Hill Community Church

6
Jobs Now Wage Subsidy program provides work opportunities to low-income San Franciscans while offering employers a
wage reimbursement for new hires. The program began with President Obama's stimulus dollars, and it was so successful that
San Francisco decided to continue the program on a smaller scale.

District 10 Listening Sessions Report 33
There needs to be better outreach, which includes sharing information about everything
that is available in the job market. City funded programs need more capacity to reach our
residents.
Family Restoration House
We need a center for adults not just the teens.
TURF Community Improvement Association
Bayview needs a hiring call center.
Black Coalition on AIDS
High'Quality,'Affordable'Childcare'
Listening Session participants identified the lack
of high quality, affordable childcare as an
obstacle to better employment outcomes. The
high cost of childcare makes it difficult for
people to accept jobs that pay low wages.
Participants used the word affordable to
describe the type of childcare assistance they
require in order to improve their employment
outcomes. A few quotes from participants follow.

We need day care assistance that is affordable.
Renaissance Parents of Success
Have affordable childcare services for residents/artists.
Bayview Opera House
Assistance with childcare through employers is needed.
Providence Foundation
Affordable daycare/health care, this would allow us the opportunity to find work;
stronger support systems for single parents.
Samoan Community Development Center
Increase the amount of transit while were building; we need grocery stores, clothing
stores, and childcare developments within walking distance.
Florence Crittendon Services, Whitney Young Child Development (FACES)
Adequate childcare must be available.
True Hope Church of God in Christ
'
District 10 Listening Sessions Report 34
Increase'Visibility'of'Community'Based'Organizations'and'Programs'
Another issue that permeated throughout the Listening Sessions was the low visibility and lack
of coordination that exists within community based programs and services offered in District 10.
Listening Session participants often contradicted each other regarding particular needs for the
community. One participant would suggest that a specific program was needed, only to be
followed by another participant contradicting, stating that the program already existed.

We have to have programs right here in the community; drug rehab right here in the
community.
We do have rehab and other programs right here in the community.
Bayview Hunters Point YMCA
The main problem in the community is that people dont know about YCD.
Community members know about the programs, but they are not sharing the information
with others.
Young Community Developers
There is a community college in the community and rehab centers for newly released
inmates.
Bayview Hunters Point Multipurpose Senior Services
Local community assets/business should network...raise the visibility of our resources
Bayview Merchants Association
Mentors/Advisors'
Participants suggested that mentoring programs for young adults are needed to help increase job
retention. Even after job training classes are completed and employment starts, it appears that
young men and women would greatly benefit by working with someone that can offer guidance
and support as they work toward staying employed and developing a career track.

Mentorship programs where businessmen work with young men and businesswomen
work with young women. This will create confidence in the lives of the youth. Boys need
examples in the community for them to keep their self-esteem high.
Young Community Developers
Support to keep you in college, mentors to hold your hand along the way, support
center/career center for youth, and crisis support centers
to assist with supporting students.
Renaissance Parents of Success
One-on-one mentoring on a continuous basis
for artists, for people who want to advance
their livesolder people need to collaborate
with the youth; mentorship opportunities to
stay connected.
Bayview Opera House

District 10 Listening Sessions Report 35
Case workers making sure that the kids are attending school and getting good grades.
TURF Community Improvement Association
A foundation to rehabilitate inmates - hire qualified staff that have been through similar
experiences to assist former inmates find jobs, housing, proper etiquette training for
interviews. Create mentors for young people.
Calvary Hill Community Church
Culturally'Competent'
District 10 residents and stakeholders identified the need for culturally relevant, accessible
services and programs that meet the needs of the surrounding community. They talked about the
importance of working with service providers that understand their situation because of similar
personal experience and can consult with them accordingly.

Funding for bilingual speakers that can work with the community.
Providence Foundation
YCD had programs that provide mentors who can relate to them and lived the same
lifestyle of D10 residents (i.e. overcoming drugs, prison, young motherhood, etc.); we
need someone to relate to while going through the workforce development process.
Young Community Developers
Youth workers that understand community are needed, as well as better adults to talk to
young people; need people that can relate to us and have been through similar
experiences as us youth.
Renaissance Parents of Success
Need more male teachers as role models and those who are sensitive to different ethnic
cultures.
Calvary Hill Community Church
Specific'Groups'
In the discussion section of the Listening Sessions, the formerly incarcerated were consistently
identified as a group with great employment development needs. However, when participants
completed the written survey, young adults (18-25) were identified as needing the most help with
employment assistance. Families with incomes below the poverty lines ranked second, and
individuals who have previously worked but lost their job for some reason were ranked the third
highest. An accounting of a few quotes and the survey results follows. (See Figure 23)

Criminals that come home from jail need to survive. Need to implement re-entry programs.
Need partnership with employees to allow ex-cons the opportunity to work. Sister programs
in the jail house are available. They prepare women inmates for jobs upon being released
from jail. Children of the inmates are taken care of while inmates are in jail; look at the
model and replicate a little bit to find out what works.
Young Community Developers
District 10 Listening Sessions Report 36
Need programs for convicted felons. When there arent programs available, the felons
go back to jail and we have failed.
Metro Arts and Technology High School
They need more programs for foster kids and kids living in poverty.
Black Coalition on AIDS
Create employment opportunities for felons and youth on probation.
Calvary Hill Community Church


30.0%% 23.9%% 16.6%% 15.4%% 14.1%%
271%
216%
150%
139%
127%
Young$adults$(18b25)$ Families$with$incomes$
below$poverty$line$
Individuals$who$have$
previously$worked,$but$
lost$their$jobs$for$some$
reason$
Teens$(14b17)$ Individuals$previously$
incarcerated$
Figure$23.$$Who$would$you$say$should$receive$priority$for$jobbtraining$resources$
in$District$10?$$Select$your$top$3.$
District 10 Listening Sessions Report 37
Employment/Workforce'Development'Summary'
Although there were 14 common themes related to employment/workforce development, the
resounding message across all themes is that District 10 must have programs, strategies, and
supports in place to develop a well-balanced workforce that is emotionally and mentally healthy.
There is a great concern among residents that things are getting worse, not better; that local jobs
are less and less available to local residents, even those with high skills; and that agreements
made between and among new businesses/contractors to ensure local hiring are only followed
temporarily. Residents are ready for a change and the data indicates that most are willing to do
what it takes to identify, apply for, access, and retain good jobs that lead to great careers.

As the investment strategy is developed and effectively implemented, it is critical that residents
be kept in the loop on the progress of investing the CCBA funds. It would benefit the
community greatly to receive regular updates about what is happening and about how they can
stay involved in the process of community change throughout District 10.


!
District 10 Listening Sessions Report 38
Innovative)Solutions)to)Improve)Housing)and)
Employment*Outcomes**!
We need to look for innovative ways of doing things, so this time this method will work.
Black Coalition on AIDS
Introduction'
The Innovative Solutions section of the report highlights unique suggestions offered by residents
and stakeholders during the community dialogue portion of the Listening Sessions. This wisdom
is presented under the affordable housing and employment/workforce development categories.
Affordable'Housing'

Establish a housing opportunity hub.
Provide a central location in each
neighborhood of District 10 where residents
can access information about new housing
developments, information about criteria for
qualifying, homeownership workshops,
home repair, refinancing, credit repair and
credit building, and financial literacy and
management.
Form a housing trust fund. Form a Housing Trust
Fund that buys properties in District 10, accepts gifts, and
holds part of the principal in perpetuity to generate income that will be a source of funding for
District 10 residents. Employ community residents to repair old homes bought through the trust
fund, which can then be leased or sold.
Maximize land within District 10. Convert unused or underutilized properties into housing for
the homeless and/or affordable space for artists.
Provide low interest rate loans to first-time home buyers. Provide low interest loans for
District 10, first-time home buyers to create an opportunity for long-standing residents and recent
arrivals to buy a home and stay in District 10.
Start a community land trust. A land trust will ensure that land and housing are purchased
from the market to ensure long-term affordability of housing for District 10 residents while
securing the control of the land with community oversight.
'
District 10 Listening Sessions Report 39
Employment/Workforce'
Development'

Establish an education endowment
accessible to local organizations.
Establish a funding resource for
District 10 organizations that provide
career oriented education. These
organizations will assist in developing
a skills-based community.
Launch a water taxi/ferry that
departs from District 10. Develop a
water taxi service that departs from
District 10 and provides residents with opportunities to connect to Oakland and other cities
across the bay at a lower cost than owning a vehicle.
Leverage the $36 million from the Core Community Benefits Agreement. Seek partners that
will match the resources invested by the Implementation Committee into District 10; e.g.,
Salesforce.com recently committed $10 million to five nonprofit organizations in District 10.
Provide small business loans to entrepreneurs. Provide small business loans for entrepreneurs
to create jobs for themselves using skills they already have rather than waiting for others to offer
them a job.
Provide businesses on the 3
rd
Street corridor with supportive services resources. Enable
businesses on the 3
rd
Street corridor to have access to professional development resources for
employees to increase retention rates and stabilize their workforce.
Start First Friday events for San Francisco artists. Start a regular event focused on the arts
and hosted in District 10 that will bring exposure to artists from the district and will unify the
galleries in the city.
Stimulate businesses on the 3
rd
street corridor by providing shared back office services.
Remove back office responsibilities and marketing from small businesses and connect with local
entrepreneurs to provide them the infrastructure (kitchen, woodshop, technology shop, etc.)
needed to promote and operate their businesses.
Support businesses on the 3
rd
Street corridor by collaborating with the San Francisco
Dump (Transfer Station). Collaborate with the City Dump so businesses can go and dump trash
at low to no cost, or so Sunset Scavenger can pick up trash on 3
rd
Street.








District 10 Listening Sessions Report 40

Demographic,&,Financial"Information!
Introduction!
Participants were invited to share personal information to give the CCBA Implementation
Committee more insight into the financial challenges of District 10 residents. There were 12
questions in this part of the survey. The following information presents a summary and a chart of
each question.
!
Question!39:!Overall!Financial!Situation!
Survey participants were asked to rate their overall financial situation and 52.6%, or 194
respondents out of 369 who answered the question, choose Needs Improvement as the response
that best describes their status. The other options included: Very good, Good, and Bad. Good and
Bad were closely aligned with 21.7 % (80 respondents) describing their situation as Good, while
20.3% (75 respondents) described their situation as Bad. Only 7.9% (29 respondents) described
their situation as Very Good. (See Figure 24)

An explanation was requested of those that rated their situation as needing improvement or bad.
There were 87 write-in responses that included: Need more income; Dont make enough;
Unemployed; Rent is 50% of my income; I dont make enough to pay rent and have food and
live comfortably; On fixed income; Dont earn enough to sustain myself on just basic needs,
i.e., rent, utilities, food, water, etc.; Dont have enough.
Question!40:!Payment!Process!for!those!Employed!
Survey participants were asked to share the insight about how they receive their wages if they are
employed. There were 365 responses to this question, including 92 respondents that marked not
applicable, possibly indicating that they were not employed. Direct deposit was the leading way
that people get paid (121 respondents or 33.1%) whereas there were only four respondents that
indicated that they get paid in cash or keep cash at home (1% of respondents). (See Figure 25)
29$
8%$
80$
21%$
194$
51%$
75$
20%$
Figure$24.$$How$would$you$rate$your$overall$nancial$situaXon?$
Very$Good$
Good$
Needs$Improvement$
Bad$
District 10 Listening Sessions Report 41

Question!41:!!Payment!Process!for!those!Unemployed!
Survey participants were asked to share the insight about how they receive their income if they
are unemployed and receive government assistance. There were 310 responses to this question,
with the vast majority (173) selecting not applicable; possibly indicating that they were
employed. Of those not employed, direct deposit was again the leading form of payment (68
respondents or 22%) whereas there were only 9 respondents that indicated that they get paid by
picking up their check (3% of respondents). (See Figure 26)

!
!
121$
74$
55$
19$
4$
92$
33.2%$ 20.3%$ 15.1%$ 5.2%$ 1.1%$ 25.2%$
0$
20$
40$
60$
80$
100$
120$
140$
Direct$Deposit$ Deposit$my$
check$or$cash$at$
bank$
Cash$check$at$
bank$
Use$a$check$
cashing$locaXon$
or$neighborhood$
store$
Paid$in$cash/
keep$cash$at$
home$
Not$applicable$
Figure$25.$If$you$have$a$job,$how$do$you$get$paid?$
68$
25$
9$
35$
173$
21.9%$ 8.1%$ 2.9%$ 11.3%$ 55.8%$
Direct$deposit$ Check$mailed$to$
home$
Pick$up$check$ Deposited$on$EBT$
Card$
Not$applicable$
Figure$26.$If$you$are$not$employed,$but$receive$government$assistance,$how$
do$you$get$your$income?$
District 10 Listening Sessions Report 42
Question!42:!!Seeking!Personal!Finance!Information!
There were 404 respondents that shared insights about where they seek information about topics
relating to their personal finances. Friends and family was the highest category selected (147
responses or 36.4%). The least likely place residents sought this information was from a tax
preparer (35 responses or 8.7%). (See Figure 27)

!
Question!43:!Highest!Bill!
There were 389 responses to the question about the highest bill residents have to pay. Rent or
mortgage was the highest category selected with 64% (249 respondents) indicating that this was
their highest bill. Note that there were 35 responses (9%) that noted Other and several of these
indicated that student loan payment was their highest bill. (See Figure 28)

!
!
!
!
147$
87$
35$
42$
93$
36.4%$ 21.5%$ 8.7%$ 10.4%$ 23.0%$
0$
20$
40$
60$
80$
100$
120$
140$
160$
Friends/family$ My$bank$ Tax$preparer$ Local$nonprot$ Not$applicable$
Figure$27.$Where$do$you$get$informaXon$about$topics$relaXng$to$your$
personal$nances?$
249$
41$
15$
49$
35$
64.0%$ 10.5%$ 3.9%$ 12.6%$ 9.0%$
0$
50$
100$
150$
200$
250$
300$
Rent/mortgage$ Car$payment$ Public$
transportaXon$
UXliXes$(gas,$
electric,$water)$
Other$
Figure$28.$What$is$the$highest$bill$you$have$to$pay$right$now?$
District 10 Listening Sessions Report 43
Question!44:!Payday!Loans!
There were 359 responses to the question determining whether or not District 10 residents were
using payday loans to bridge the gap in finances. An overwhelming 91% of respondents (327)
noted that they have not taken out a payday loan in the last 12 months. Only 32 respondents
(8.9%) have used payday loans in the last 12 months. Out of eight respondents that answered the
follow up question asking how many times they had accessed a payday loan, the answers varied
from one time to as many as 12 times.
!
Question!45:!Tax!Preparation!
There were 341 responses to the question about tax preparation. The highest category selected
(about 38% or 128 respondents) indicated use of a paid tax preparation service. The second
highest category (27% or 92 respondents) indicated that they did not file taxes. Some that
selected this option wrote in responses saying, I did not have any income, so I did not file taxes;
nothing to file. (See Figure 29)


!
Questions!46!and!47:!Banking!Practices!
More than 81% (251 out of 310 respondents) have a checking account, another 67.7% have a
savings account, and 43.5% have a credit card. Additionally, 16.1% of those that answered the
question identified themselves as having a prepaid card. Figure 30 depicts this information
graphically and includes the actual number of responses received for this question where
respondents were invited to check all that apply.

Bank of America and Wells Fargo were the most used banking institutions of respondents for
checking and savings accounts. Bank of the West, Chase, and Union Bank were also identified as
first source banking institutions. San Francisco Federal Credit Union and Golden 1 Credit Union
were the not-for-profit institutions most mentioned, but not nearly as often as Bank of America,
Wells Fargo, or the other corporate banking entities.
128$
42$
46$
33$
92$
37.5%$ 12.3%$ 13.5%$ 9.7%$ 27.0%$
0$
20$
40$
60$
80$
100$
120$
140$
Used$a$Paid$Tax$
Service$like$H&R$
Block$or$Jackson$
Hewig$
Went$to$a$free$tax$
prep$website$or$to$
the$IRS$
Did$my$own$taxes$ Friend/family$did$
them$
Didn't$le$
Figure$29.$How$did$you$have$your$federal$taxes$prepared$this$year?$
District 10 Listening Sessions Report 44

Question 48: Financial Literacy
Respondents showed interest in attending financial literacy programs (46.5%) and almost one
quarter of them (22.8%) had previously been to a program. However, several respondents
(31.8%) had never attended a financial literacy program and were not interested in doing so.
(See Figure 31)

210$
251$
135$
50$
0$
50$
100$
150$
200$
250$
300$
Savings$account$ Checking$account$ Credit$card$ Prepaid$card$
Figure$30.$$What$type$of$accounts$do$you$have?$$Check$all$that$apply.$
76$
155$
106$
22.6%$ 46.0%$ 31.5%$
0$
20$
40$
60$
80$
100$
120$
140$
160$
180$
Yes$ No,$but$I$am$interested$ No,$and$I$am$not$interested$
Figure$31.$$Have$you$been$to$a$nancial$literacy$program?$
District 10 Listening Sessions Report 45
Questions 49 and 50: Technology
More than half of respondents (66.5% or 230 out of 346) that answered the question had access
to the Internet from a home computer/laptop and another 40.5% accessed the Internet from a cell
phone, while 28.6% gained access from their smartphone. The majority of respondents (75.1% or
260) that answered the question use a cell phone and text messages. A small percentage of
respondents (8.1%) do not use cell phones. (See Figures 32 and 33)


230$
140$
99$
32$
60$
50$
0$
50$
100$
150$
200$
250$
Figure$32.$$How$do$you$access$the$Internet,$if$at$all?$
$Check$all$that$apply.$
260$
59$
28$
75%$ 17%$ 8%$
Yes,$and$I$use$text$
messages$
Yes,$but$I$do$not$use$text$
messages$
No$
Figure$33.$Do$you$use$a$mobile/cell$phone?$
District 10 Listening Sessions Report 46
Conclusion'
The CCBA Implementation Committee must develop a District 10 investment strategy that
comprehensively includes the following tenets:
1. Develop a well-balanced workforce that is emotionally and mentally healthy.
2. Establish a community of residents that feel secure in their ability to attain new housing
and retain their current homes.
3. Work collectively to build the capacity and raise the visibility of District 10 community-
based organizations.
As the strategy is thoughtfully developed and effectively implemented, the results realized in the
community will be less division and more unity, less fear and more trust, less discouragement
and more hope. Then the overall vision of improving affordable housing and workforce
development outcomes for District 10 residents will be realized.


$
!









District 10 Listening Sessions Report 47
Appendix(A:((Project(Overview!
*
Background*
On May 7, 2012, The San Francisco Foundation released a request for qualifications (RFQ) on
behalf of the Core Community Benefits Agreement Implementation Committee to identify and
engage up to 20 qualified, District 10-based, nonprofit organizations to host Listening Sessions
throughout several of San Franciscos District 10 neighborhoods.

The Core Community Benefits Agreement (CCBA) Implementation Committees role is to
design and oversee an investment strategy for workforce development and affordable housing
funds related to the CCBA of the Candlestick Point/Hunters Point Shipyard project.
7
With the
intent to be informed by resident voice, the Implementation Committee determined that an
investment strategy would not be developed until Listening Sessions were conducted.

Hence, the RFQ was issued as the Community Connect Grant program. After a comprehensive
review of all proposals received, the Implementation Committee, with assistance from The San
Francisco Foundation, selected 17 Community Connect Grantees to serve as host agencies for the
listening sessions.

In addition to releasing the RFQ for the Community Connect Grant program, the Implementation
Committee also released an RFQ to identify a consulting firm to assist with the program. KDG
Enterprises, Inc., a consulting firm based in Oakland, California, was selected to work with The
San Francisco Foundation, the Implementation Committee and the Community Connect grantees
to design and facilitate the Listening Sessions and to write a report of the results.

After receiving and approving the Listening Sessions Report, the CCBA Implementation
Committee will work with The San Francisco Foundation to develop the workforce and
affordable housing investment strategies based on the input received from residents.

What*is*the*CCBA?**
The Core Community Benefits Agreement is a legal document which secured a landmark
package of community benefits negotiated between San Francisco community groups and
Lennar Urban, the master developer of the Hunters Point Shipyard and Candlestick Point. The
agreement provides for a multi-million dollar expansion of workforce and affordable housing
opportunities for the District.
As the CCBA is a legal agreement, it locks in certain obligations for the master developer. It
stipulates that the funds must be used for workforce development and affordable housing.
The CCBA ensures that:
32% of housing units built in the development are affordable for a range of incomes
and family sizes
$29 million will be used for affordable housing initiatives that benefit District 10
residents
over $8.5 million will be targeted to job training for District 10 residents
employers associated with the development participate in a local hiring program

7
For more detail on the Core Community Benefits Agreement of the Candlestick Point/Hunters Point Shipyard project, please
refer to: http://www.benefitingbvhp.org/docs/docs/cba/Lennar_AD10_CCBA_Executed.pdf
District 10 Listening Sessions Report 48
The benefits are broad. They help create access to new homes in the development, but also help
stem the loss of affordable housing in surrounding areas.
About*District*10*
District 10 is in the southeastern section of San Francisco and includes the neighborhoods of
Bayview, Bayview Heights, Candlestick Point, Crocker Amazon, Excelsior, Hunters Point, Little
Hollywood, Mission Terrace, Potrero Hill, Dogpatch, Outer Mission, Portola, Silver Terrace, and
Visitacion Valley. Although not perfectly aligned, District 10 roughly approximates the
boundaries of the 94124, 94134, and 94107 zip codes. Some of the statistics that further describe
District 10 are noted below.
8


Population
Estimated population has increased from 71,250 to about 78,660, a growth of 10%
49% are female
African Americans declined in population by 11,650, or a 19.2% loss
Native Hawaiians and Other Pacific Islanders declined in population by 480, or a 13%
loss
Race and Ethinicity
American Indian or Alaska Native - 467
Asian 28,958
Black or African American 15,735
Hawaiian or Other Pacific Islander 1,594
Hispanic or Latino 16,857
White 12,793
Some other race 165
Two or more races 2,365
Educational Attainment
Increased since 2000, with 5% more residents over the age of 25 having a bachelors
degree or higher
28% of residents 25 years and older have earned a bachelors degree or higher; half have
high school diplomas or less
(Potrero is an outlier with significantly greater educational attainment than Bayview
Hunters Point or Visitacion Valley.)
Per Capita Income
San Francisco: $44,373
District 10: $26,880
Bayview: $19,484
Potrero: $58,650
Visitacion Valley: $17,651
Poverty Rates (Income of $23,021 for a family of four)
San Francisco: 11%
District 10: 16%
Bayview: 18%
Potrero: 16%
Visitacion Valley: 15 %

8
Sources: 2010 Census, 2005-2009, American Community Survey, S.F. Economic and Workforce Development Office, U.S.
Bureau of Labor Statistics, U.S. Census Bureau.
District 10 Listening Sessions Report 49
Statewide Unemployment (December 2011)
California: 11.6%
African-Americans: 19.6%
Hispanics: 13.8%
(The unemployment rates of D10 and its neighborhoods are consistent with higher
unemployment rates for minority populations. Percentages do not include people no
longer seeking work.)
San Francisco Youth Unemployed (Ages 16 -24)
Nationwide: 18.1%
San Francisco: 33%
Mayors Youth Employment and Education Program: 2,000 applications received for 435
summer jobs
Homeownership Rates/Cost
District 10 has one of the highest homeownership rates at 52%
In District 10 the estimated sales price for a single family home is $325,000 or less
In San Francisco the estimated median sales price for a single family home is $615,000
In San Francisco the estimated median asking rent for a two bedroom unit is $3,099

The*Community*Connect*Grantees*&*Listening*Sessions*
District 10-based organizations applied for and were awarded Community Connect grants to
serve as host agencies for the Listening Sessions. Each of the selected organizations met the
required host qualifications that were specified in the aforementioned RFQ. The table below
presents the names of the host agencies, as well as the listening session date, time, and location,
the estimated number of people attending each session, and special notes of interests.

Summary of Community Connect Listening Sessions
Name%of%
Organization%
Listening%
Session%
Date/Time%
Listening%Session%
Location%
Estimated%Number%
of%Participants%
Notes%of%Interest%
United%Council%of%
Human%Services%
10/16/12$
1b4pm$
United$Council$
2111$Jennings$
94124$
31$
Residents'
passionately'
expressed'concerns'
about'mental'health'
issues'
TURF%Community%
Improvement%
Association%
10/17/12$
1b4pm$
TURF$
1652$Sunnydale$
94134$
28$
All'participants'were'
youth'and'young'
adult'residents'of'
Sunnydale'Public'
Housing'
Florence%
Crittenton%
Services.%Whitney%
Young%Child%
Development%
(FACES)%
%
10/17/12$
5b8pm$
San$Francisco$Public$
Library$
201$Leland$St.$
94134$
32$
Conducted'in'English'
and'Cantonese'with'
interpreter'assistance'
District 10 Listening Sessions Report 50
Summary of Community Connect Listening Sessions
Name%of%
Organization%
Listening%
Session%
Date/Time%
Listening%Session%
Location%
Estimated%Number%
of%Participants%
Notes%of%Interest%
True%Hope%Church%
of%God%in%Christ%
10/19/12$
5b8pm$
True$Hope$COGIC$
950$Gilman$Ave$
94124$
20$
Conducted'in'English'
and'Spanish'with'
interpreter''assistance'
Bayview%
Merchants%
Association%
10/27/12$
9ambNoon$
Bayview$Opera$
House$
4705$3
rd
$Street$
94124$
20$
Business'owners'
shared'concerns'
about'developing'an'
economically'vibrant'
3
rd
'St.'Corridor''
Bayview%Hunters%
Point%YMCA%
10/29/12$
5b8pm$
BVHP$YMCA$
1601$Lane$St.$
94124$
19$
Diverse'mix'of'
residents'from'both'
market'rate'and'
public'housing'
Black%Coalition%on%
AIDS%%
10/30/12$
5b8pm$
Rafikki$House$
2800$Third$St.$
94107$
25$
Workforce'was'the'
primary'focus;'
residents'also'shared'
unique'coHop'housing'
suggestions'
Young%Community%
Developers%%
10/30/12$
5b8pm$
YCD$
1715$Yosemite$
94124$
21$
Residents'expressed'
concerns'about'
dealing'with'harsh'
housing'conditions'
'
Metropolitan%Arts%
&%Tech%High%
School/Envision%
Schools%
11/1/12$
5b8pm$
Metro$High$Cafeteria$
1195$Hudson$
94124$
10$
Students,'parents'and'
teachers'from'Metro'
participated'
Providence%
Foundation%of%San%
Francisco%
11/2/12$
5b8pm$
Providence$
Missionary$Baptist$
Church$
4601$3rd$Street$
94124$
27$
Conducted'in'English'
and'Cantonese'with'
interpreter''assistance'
Samoan%
Community%
Development%
Center%
11/5/12$
5b8pm$
SCDC,$2
nd
$Floor$
2055$Sunnydale$
94134$
23$
Individual'(oneHonH
one)'interpreter'
provided'for'those'
with'limited'English'
proficiency'
Renaissance%
Parents%of%Success%
11/7/12$
5b8pm$
Renaissance$Parents$
1800$Oakdale$
94124$
22$
All'participants'were'
youth'and'young'
adult'participants'
District 10 Listening Sessions Report 51
Summary of Community Connect Listening Sessions
Name%of%
Organization%
Listening%
Session%
Date/Time%
Listening%Session%
Location%
Estimated%Number%
of%Participants%
Notes%of%Interest%
from'the'Renaissance'
program'
Bayview%Opera%
House,%Inc.%
11/8/12$
6b9pm$
BVOH$
4705$3
rd
$St.$
94124$
22$
Majority'of'
participants'were'
artists'that'shared'
unique'ideas'about'
developing'a'housing'
and'education'trust'
Calvary%Hill%
Community%
Church%
11/13/12$
5b8pm$
Calvary$Hill$Church,$
2
nd
$Floor,$141$
Industrial$St$
94124$
23$
Participants'urged'the'
IC'to'ensure'that''
previous'reports'be'
integrated'into'
developing'the'
investment'strategy'
Bayview%Hunters%
Point%
Multipurpose%
Senior%Services%
11/14/12$
2b5pm$
Senior$Services$
Center$
1706$Yosemite$
94124$
28$
Residents'were'
concerned'that'
nothing'will'happen'
Family%
Restoration%House%
11/26/12$
5b8pm$
Potrero$Hill$
Neighborhood$
House$
953$DeHaro$St$
94107$
23$
Education'was'a'
primary'focus,'
especially'related'to'
building'vocational'
skills'
A.%Philip%Randolph%
Institute,%
%San%Francisco%
(APRI,%SF)%
11/29/12$
10:30amb
12:30pm$
APRI$SF$
1301$Evans$Avenue$
94124$
24$
Skilled'laborers'(men'
and'women)'were'
present'and'shared'
concerns'about'not'
being'hired'on'
worksites'
Listening Sessions
(Hosted without financial support from the Implementation Committee)
San%Francisco%
Labor%Council%and%
ACCE%
12/5/12$
5b8$pm$
OPEIU
9
,$Local$3$
Suite$201$
1050$S.$Van$Ness$
94110$
24$
Many'ideas'about'
how'to'break'down'
the'barriers'to'help'
people'successfully'
complete'
apprenticeships'
'

9
Office & Professional Employees International Union
District 10 Listening Sessions Report 52
Summary of Community Connect Listening Sessions
Name%of%
Organization%
Listening%
Session%
Date/Time%
Listening%Session%
Location%
Estimated%Number%
of%Participants%
Notes%of%Interest%
SFOP%
12/17/12$
5b9$pm$
St.$Paul$the$
Shipwreck$Catholic$
Church$
1122$Jamestown$
Avenue$
94124$
14$
SpanishHspeaking'
session.'This'session'
was'conducted'due'to'
previously'low'
representation'of'
Latino'residents'
Community%
Connect%Executive%
Directors%plus%1%
Team%Member%
%
2/12/13$
3b6$pm$
Calvary$Hill$
Community$Church$
2
nd$
Floor$
141$Industrial$Street$
Community'Connect'grantees'will'
participate'in'a'special'presentation'to'
hear'the'report'results.'
'

The*Charge*to*the*Community*Connect*Grantees*
Community Connect grantees were asked to:
Participate in two meetings:
o 1
st
Meeting: Needs assessment session at the start of the granting period that
served as an orientation session at The San Francisco Foundation.
o 2
nd
Meeting: Meeting with the Implementation Committee at the end of the
granting period to hear the results of the listening sessions and to dialogue with
the IC about next steps.
Recruit and invite 20-40 District 10 residents to participate in a Listening Session that
would be 2-3 hours long and include a written survey.
Provide catering and other supportive services needed to ensure that residents were able
to fully participate in the listening session.
Disseminate to their members, networks, and constituencies updates and information
about and/or materials provided to them by the Implementation Committee, especially the
Listening Sessions Report.

To prepare for each session, KDGs
consulting team conducted site visits with
each Community Connect grantee prior to
the listening session. This was a critical
factor to ensure that the facilitation team
build a good rapport and a supportive
relationship with those that would host the
meetings. During these site visits, KDGs
team learned more about the goals,
objectives, challenges, and concerns of the
organizations and was able to answer key
questions about the upcoming Listening Sessions so that when each date arrived, the Community
Connect grantee organizations and KDG could work as a team. The overall goal was to ensure
District 10 Listening Sessions Report 53
that residents felt welcome, comfortable, heard, and honored as they sacrificed time to share their
thoughts about workforce development and affordable housing. Feedback from grantees
indicated that the site visits really helped to make sure that expectations were clear and that the
facilitators were fully aware of the location and logistics to be handled for a successful listening
session.

To honor residents for their time, the Implementation Committee approved $200 worth of door
prizes to be raffled at each listening session. Winning residents enjoyed gift cards from Subway,
Old Navy, Safeway, Century Theaters, and Visa.
A*Common*Concern*
As previously noted, KDG Enterprises, Inc. facilitated 19 Listening Sessions across San
Franciscos District 10 Neighborhoods. One common concern resonated throughout: We need
more opportunities like this to share our concerns, but please lets make sure that something
happens this time! Long-term residents of District 10 passionately expressed thoughts that this
series of listening sessions would again lead to nothing tangible or nothing lasting.
Historically, the communitys experience has been being asked to share their voice, but then
afterwards they are consistently left wondering what happened with all of that information and
all of those ideas we gave them. This experience has left a hopelessness in the community that
must be addressed by ensuring that the residents thoughts, ideas, recommendations, and
suggestions are taken seriously and reflected in the resultant workforce development and
affordable housing investment strategies.
! !
District 10 Listening Sessions Report 54
Appendix(B:(The(Structure&of&the&
Listening(Sessions!
As previously noted, there were 19 Listening Sessions conducted over a two-month period
beginning October 16, 2012 and ending December 17, 2012. The agenda for the Listening
Sessions is presented below with a brief explanation of each part.
Meet, Greet & Eat: The first 30-45 minutes of the session was reserved for residents,
stakeholders and the Host Agency staff to share a meal, get to know each other, and
mix/mingle while listening to upbeat music (and in one instance, a live band).
Opening Session: The opening session included four activities: welcome and
introductions, meeting purpose, agenda and materials review, and developing common
agreements. They are described below:
o Welcome & Introductions: The Host Agency welcomed participants, shared a
few highlights about the mission of the organization and its accomplishments,
offered words to set the tone for the Listening Session and introduced the
facilitator team.
o Meeting Purpose: KDG Enterprises, Inc. facilitators Kelley D. Gulley and Marco
Montenegro greeted participants and directed their attention to the meeting
purpose stated at the top of the agenda, which is presented below:
With assistance from The San Francisco Foundation, the Core
Community Benefits Agreement Implementation Committee is hosting
this listening session in partnership with (name of host organization)
to obtain community input about how to improve the housing and
employment outcomes of community residents residing in San
Franciscos District 10 neighborhoods. The insights and opinions that
you share will ultimately inform the Implementation Committees
investment strategies as agreed upon in the Core Community Benefits
Agreement of the Candlestick Point/Hunters Point Shipyard project.
Your voice is needed and valued. Thank you for coming!

o Agenda & Materials Review: The facilitators reviewed the agenda and materials
that were distributed to participants, which included:
The Meeting Agenda
The Contact Sheet for Participants to Share their Contact
Information
One-page Summary of the Shipyard Project, CCBA, and
Implementation Committee
One-page Summary of General Demographics about District 10,
including Workforce and Housing Statistics, as well as a District
10 Map

District 10 Listening Sessions Report 55
o Developing Common Agreements: The facilitators reviewed the list of common
agreements and asked participants to add others that may not have been listed.
The common agreements generally served as the rules of engagement for the
meeting to ensure that everyone would be heard and respected. The Common
Agreements were:
Respect Listen
Everyone Participates Respect Confidentiality
Stay on Topic Keep an Open Mind
Maintain a Positive Outlook Return the Voice to the
Community
Community Discussion: During this portion of the meeting, residents were asked key
questions about affordable housing and employment/workforce development. Note that
although the purpose of the dialogue was the same across all listening sessions, the
facilitation process was customized to ensure that the spirit of the meeting would flow
well in relation to the number of participants in attendance and the amount of time
available for the session. Hence, some sessions were conducted in whole group format
whereas others were conducted using small group discussions and report-outs. Much of
this customization occurred in partnership and agreement with each of the Host Agencies.
The questions posed to participants are presented below:
o Affordable Housing Questions
What are your primary concerns about housing in D10?
What type of help or supportive services do D10 residents need to
deal with their current housing issues?
o Employment/Workforce Development Questions
What type of support is needed to help D10 residents get ready to
enter the job market?
What supports need to be in place to help D10 residents retain jobs
once they are hired?

Community Survey: The 50-question housing/workforce survey was distributed to
participants and also presented in the form of a PowerPoint presentation. The survey
included four sections: General Demographics, Current Housing Situation, Current
Employment Situation, and Personal Financial Information. The facilitation team lead
participants through the process of completing the survey, answering questions and
making clarifying comments as needed. Note that there were a few locations that did not
have a projector available for the meeting, so facilitators walked through the survey by
reading from the printed copy. Also, there were several sessions where interpreters
provided translation assistance for Spanish, Cantonese, and Samoan speaking
participants.
Meeting Raffle: Before starting the meeting, generally during the Meet, Greet & Eat
time, the facilitation team distributed raffle tickets to participants letting them know that
there would be $200 raffled off during the meeting in the form of gift cards to Subway,
Old Navy, AMC Theatre, and Safeway, or in the form of Visa gift cards. Generally there
were two $25 gift cards, one $50 gift card, and a grand prize of one $100 Visa gift card.
District 10 Listening Sessions Report 56
In several instances, Host Agencies also provided door prizes and/or gift cards as part of
the raffle. Note that in order to keep the energy high in the meeting, facilitators generally
gave away the prizes throughout the meeting which created a moment of excitement
between the different parts of the Listening Session.
Closing Session: During the closing session, the facilitator team shared insights with
participants about what would happen with the wisdom that they shared. They noted that
there would be a report written and presented to the Implementation Committee, there
would be a sharing back of the information with the community through the Host Agency
Executive Directors, and that the Implementation Committee would be working in
partnership with The San Francisco Foundation to develop an investment strategy based
on the community voice. During this portion of the meeting, residents and stakeholders
also asked questions about how to stay involved and get a copy of the final report.
Before each meeting was adjourned, the facilitation team turned the meeting back over to
the Host Agency Executive Director to make community announcements and final
comments, and to thank all of the residents and stakeholders for their participation.




! !
District 10 Listening Sessions Report 57
Appendix(C:(Listening(Session!Notes!
*
Summary*of*Common*Words*
After analyzing the notes from all of the Listening sessions, we discovered that the most popular
word used was community, which confirmed the passion that was demonstrated throughout the
listening session experience. Another word that was commonly used was training. Many
residents talked about the need for different training opportunities to be made available within
the community, for all populations, including youth, the elderly, or others who need a hand to
help get their careers started or re-started. The general sentiment was that if different training
opportunities were provided throughout the District, the community would realize successful
outcomes in all areas, including housing, education, and employment.
There were many other words that were commonly used throughout the 19 Listening Sessions,
such as schools, jobs, youth, work, skills, residents, housing, programs, and affordable. These
words are simple, yet very important, because they highlight what the people of District 10
believe is important. They wanted better affordable housing, their schools to have better
educators, and they even wanted opportunities for youth to learn different trades so they could be
successful throughout their lives even if they did not go to college. The people of District 10
voiced critical factors that will help the community realize an improved quality of life.

KDG Enterprises, Inc.s goal is to present these needs, questions, and wants to the CCBA
Implementation Committee and The San Francisco Foundation, so that the communitys voice
will be honored. The graph below shows a Word Cloud graphic of several commonly used
words/phrases from the Listening Sessions.
$
Notes*from*Each*Session*
KDG Enterprises, Inc. recorded the community voice and insights from each of the Listening
Sessions using both flipchart paper and direct input into the computer in several sessions. The
following pages present the wisdom from each session as close to original statements as possible.
$ $
District 10 Listening Sessions Report 58
United'Council'of#Human#Services#
(UCHS)!
Notes'from'Listening'Session'held'on'October'16,'2012'
Employment%
Outsourcing$of$jobs$to$people$in$other$states.$
We$should$get$a$job$that$gives$us$a$little$more$money$in$order$for$us$to$live$in$our$own$city.$
I$need$a$job$that$pays$a$livable$wage$so$I$can$support$my$family.$
People$who$live$in$this$community$need$to$be$able$to$work$in$this$community.$
Construction$jobs$are$good,$but$once$the$build$is$finished$and$the$house$is$done,$then$what?$$
We$need$to$look$into$the$future$for$more$future$jobs.$
We$need$to$work$on$training$and$workforce$development.$
Think$about$more$career$opportunities,$not$just$jobs.$
Residents$need$to$be$able$to$work$on$site.$
Jobs$dont$mean$anything$if$people$get$sick,$because$they$may$not$ever$come$back$to$the$job.$
They$keep$saying$that$jobs$are$for$residents,$but$they$are$not!$
Get$a$legal$mandate$for$residents,$so$that$they$will$be$available$and$hired$for$these$jobs.$
Affordable%Housing%
What$are$the$options$we$have$for$stakeholders$to$stay$and$be$kept$involved?$
We$are$not$able$to$stay$in$this$city$because$nobody$will$rent$us$anything,$so$what$can$we$do$
about$it?$
We$do$not$have$affordable$housing!$
Theres$no$low,$low$income$housing$and$that$is$something$that$we$really$need.$
Weve$already$given$this$information$to$the$communitywhat$did$they$do$with$it?$
San$Francisco$is$the$most$expensive$city$to$live$in.$
Get$on$the$housing$list$that$will$charge$according$to$income.$
With$whatever$kind$of$housing$they$build,$residents$need$to$be$involved.$
We$need$African$American$contractors$for$the$community.$
As$stakeholders$we$want$more$options$for$housing.$
New$places$being$built$are$too$expensive$and$not$affordable$to$single$moms.$
Im$concerned$with$people$who$have$disabilities.$They$need$more$income$and$housing.$
Rental$assistance$is$an$issuethey$need$stricter$enforcement$for$rental$assistance.$
Subsidized$housing$is$needed$for$many$residents.$
A$lot$of$people$have$houses$that$they$want$to$rent,$but$you$rent$them$to$people$and$they$dont$
keep$them$up.$
% %
District 10 Listening Sessions Report 59
Key%Concerns%of%Residents%
We$need$to$treasure$counseling$because$of$all$of$the$violence$in$our$community.$
Substance$abuse$is$a$huge$problem.$We$need$more$substance$abuse$treatment$to$get$and$keep$
jobs$or$housing.$
We$need$more$mental$health$counseling$and$services.$There$is$too$much$PTSD$(postbtraumatic$
stress$disorder)$throughout$the$community.$Starting$with$the$children$all$the$way$up$to$the$
adults.$$
We$need$very$visible$counseling$services$that$people$know$how$to$get$to$and$use.$
New$business$owners$need$assistance.$
We$need$to$do$better$togetherneed$more$unity$so$we$can$have$a$better$perception$of$who$we$
are.$
$Do$not$discriminate$against$people$with$bad$creditthis$happens$all$the$time.$
Im$concerned$about$the$people$that$are$actually$working$on$the$construction$site.$$Where$are$
the$Black$people?$
Its$important$that$we$stand$up$for$ourselves$and$stop$waiting$for$people$to$do$stuff$for$us.$
We$are$another$generation$going$through$the$same$thing;$social$problems$come$from$economic$
problems.$
We$as$a$people$have$to$talk$to$each$other$in$a$way$that$is$best$for$us.$
We$cant$let$people$take$advantage$of$us$after$all$the$suffering$that$we$have$been$through.$
I$learned$how$important$credit$is;$therefore,$I$have$good$credit.$
We$need$to$pay$attention$and$stand$up$together$to$solve$our$problems.$$
Blight$is$a$condition$that$has$to$be$dealt$with;$it$impacts$everything$in$our$community.$
One$big$issue$is$that$there$are$no$grocery$stores$or$clothing$stores$in$our$community.$We$have$
to$go$outside$of$our$community$to$shop.$
Water$system$is$so$bad.$We$need$it$to$be$cleanerthe$water$system$is$the$worst$in$the$city!$
Transportation$is$a$terrible$issue.$We$should$make$it$so$that$if$Muni$wont$come$up$the$hill$after$
11:00$pm$then$we$should$not$ride$it$in$the$day$time.$Its$terrible.$
If$you$cannot$get$good$food$from$the$food$stores$that$are$in$our$community,$we$need$to$stop$
buying$it!$
Im$concerned!$
I$am$paying$San$Francisco$to$keep$me$healthy,$but$Im$not$getting$what$I$need;$water,$
transportation,$food,$and$protection$are$the$main$issues.$
We$have$to$move$from$the$past$and$focus$on$the$future.$
Solutions%
Drop$hate.$Engage$diversity.$
Use$resources$to$get$our$education.$
Save$your$moneyteach$your$kids$to$be$independent$and$save$their$money$as$well.$
Do$not$let$your$kids$slack$and$do$nothing.$
On$the$job$trainingit$is$a$must!$
Get$programs$into$schools$that$teach$children$to$be$engineers$and$scientists.$
Get$programs$like$rites$of$passage.$
District 10 Listening Sessions Report 60
Go$to$the$schools$and$help$the$children$and$the$teachers.$
Computer$technology$training$courses$are$needed.$
Start$more$residential$community$programs.$
Pay$attention$to$where$the$money$flows$in$San$Francisco.$
TourismbHospitality$are$growing$in$San$Francisco.$
Do$something$as$a$priority$that$people$in$the$community$will$see$to$show$that$they$are$doing$
something$to$improve$it.$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/%Phrases% Number%of%Occurrences%
Jobs$ 8$
Housing$ 8$
Community$ 8$
Residents$ 5$
Programs$ 3$
































District 10 Listening Sessions Report 61

TURF%Community%Improvement%
Association!
Notes'from'Listening'Session'held'on'October'17,'2012'
%
Workforce%
Support.$
Consistency.$
Education$from$the$bottom$to$the$top.$They$need$tutoring$programs$and$after$school$programs.$
Money.$
GED$Programs.$
More$trades;$training$(All$areas).$
Paid$trainings$help$you$build$your$resume$up.$
Job$trainings$that$help$you$get$a$job$after$the$training$is$finished.$
Construction$jobs.$
Health$care$jobs:$nurses,$doctors.$
Project$managers.$
Networking$is$a$good$way$to$get$a$job.$You$have$to$know$somebody.$
Be$aggressive$and$assertive$to$get$into$the$jobs.$
More$programs$for$people$who$have$records,$and$have$GEDs.$$
Have$programs$that$are$more$neutral.$
Job$readiness$training$which$includes$needing$help$with$resumes,$cover$letters,$etc.$
Programs$on$computer$literacy$which$will$help$people$with$finding$jobs.$
Case$workers;$making$sure$that$the$kids$are$attending$school$and$getting$good$grades.$
Jobs$with$benefits;$health$care,$dental,$vision,$etc.$
Affordable%housing%
Better$landscaping.$
More$modern$buildingsexterior$and$interior.$
Better$playground$structures.$
Fix$the$sewageit$comes$up!$
We$need$our$own$gymnasium.$
More$secure$environmentgated$communities/more$private.$
Enable$people$to$get$on$the$lease$so$they$can$visit$their$families$more$often$without$any$trouble.$
Better$WIFI$connections.$If$we$have$better$WIFI$connections$we$are$able$to$get$online$and$apply$
for$jobs$at$home$without$any$problem.$
More$access$to$computers$that$work$in$more$facilities.$
Clean$up$the$buildings.$
We$need$a$center$for$adults$not$just$the$teens.$
District 10 Listening Sessions Report 62
The$community$needs$a$weekly$or$monthly$newspaper,$so$people$can$know$what$is$going$on$in$
the$community.$
Better$jobs$will$get$people$into$the$homes.$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Jobs$ 7$
Programs$ 6$
Training$ 5$
Need$ 5$
Education$ 3$
$
$ $
District 10 Listening Sessions Report 63
Florence'Crittendon'Services!
Whitney(Young(Child(Development(
(FACES)!
Notes'from'Listening'Session'held'on'October'17,'2012'
Affordable%Housing%
We$need$lowbincome$housing.$
There$needs$to$be$housing$for$the$elderly$lowbincome.$
The$definition$of$lowbincome$should$be$defined$based$on$the$poverty$line.$
There$needs$to$be$housing$for$people$on$SSI.$
We$need$guidelines$about$what$is$affordable$housing.$
We$need$to$control$the$rent$laws.$Bring$the$cost$of$rent$down.$
We$need$steady$rent$payments,$not$increasing$rents$every$year.$
Affordable$housing$is$not$really$affordable,$because$there$are$so$many$rules$around$getting$
access$to$affordable$housing.$$With$some$of$these$programs,$you$think$you$bought$your$house,$
but$you$dont$really$own$your$own$house.$
We$need$the$real$definition$of$affordable$housing.$
More$information$needs$to$be$shared/prebdisclosure$of$criteria$to$live$in$affordable$housing.$
Strict$regulations$on$payment$of$30%$of$incomenot$higher.$
Increase$the$number$of$developments$of$housing$units.$
Need$different$types$of$housing:$$lower,$higher,$ownership.$
Freeze$rent$levelsfreeze$the$cost$of$housing$now,$so$that$it$can$come$down.$
Increase$the$amount$of$transit$while$were$building.$We$need$grocery$stores,$clothing$stores,$
and$childcare$developments$within$walking$distance.$
We$need$a$quality$grocery$store$within$walking$distance,$because$there$arent$any$in$the$
community.$
People$are$losing$their$homes$to$foreclosure$because$of$different$schemes$that$are$going$on.$
Educate$home$buyers$on$refinancing$and$the$different$options$that$are$available.$
We$need$financial$literacy$in$terms$of$understanding$the$housing$business.$
We$need$education$on$how$to$understand$what$is$available$to$assist$home$buyers.$
Assist$homeowners$with$determining$the$state$of$their$property.$
People$need$to$know$how$to$build$credit$to$get$affordable$housing.$
Workforce%Development%
We$need$job$training$within$the$community,$because$there$are$so$many$people$who$need$to$be$
trained$on$different$things.$
We$need$actual$places$that$are$going$to$hire$us.$
There$is$nowhere$to$work$in$D10.$
Start$vocational$schools:$$
District 10 Listening Sessions Report 64
o In$home$care$
o Hospitality$
o Janitorial$
o Childcare$
We$need$ESL$classes$to$be$able$to$bring$the$language$up$to$a$certain$level$to$where$they$will$be$
hired$by$different$organizations$and$businesses.$
More$training$and$opportunities$within$the$biobtech$market$are$needed$for$D10$residents.$
Get$information$out$about$what$is$available.$Everything$that$is$available.$We$need$to$know.$
Residents$need$to$know$how$to$present$themselves$in$job$interviews.$
Provide$training$for$students$who$are$fresh$out$of$high$school$so$they$are$readily$prepared.$
Training$for$the$kids$in$elementary$school,$middle$school,$and$high$school,$because$this$
community$has$the$highest$population$of$the$lowest$number$of$test$scores$within$the$
community.$We$need$to$be$able$to$get$these$kids$the$knowledge$and$the$skills$to$pass$these$
tests$that$are$given$so$they$can$matriculate$successfully$through$school.$
Diversity$needs$to$be$an$institutional$commitment$in$all$program$areas$and$there$must$be$
respect$for$cultures.$
Increase$public$safety:$improve$systems$so$that$all$residents$will$be$safer.$
Improve$the$facilities$so$that$the$community$can$be$well$off.$All$programs$must$create$additional$
access$for$our$children/youth/adults/seniors.$
New$schools$must$be$prepared$to$absorb$and$serve$the$influx$of$immigrants.$
$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Housing$ 13$
Affordable$ 8$
School(s)$ 7$
Community$ 5$
Different$ 4$
$
$ $
District 10 Listening Sessions Report 65
True%Hope%Church%of%God%in%Christ!
Notes'from'Listening'Session'held'on'October'19,'2012'
%
Visioning$Exercise:$You$fell$asleep$last$night$and$had$a$wonderful$dream.$You$dreamed$that$District$10$of$
the$City$of$San$Francisco$was$exactly$what$you$wanted$it$to$be.$$When$you$woke$up,$what$did$you$see?$
The$grass$was$green$and$neatly$cut.$There$were$beautiful$flowers,$houses$panted,$a$couple$of$
cars$in$the$driveway,$boats$in$the$driveway$and$beautiful$trees.$
Beautiful,$clean$air;$a$beautiful,$nice$day.$
Everyone$was$going$to$work,$speaking$to$each$other$(being$cordial).$
No$one$was$being$put$out$of$the$community.$There$were$generations$after$generations;$
continuity.$
Different$cultural$groups$have$a$good$relationship;$schools$are$in$the$90%$percentile.$Its$a$safe$
area.$There$are$no$drugs,$narcotics,$or$crime.$
The$economic$engine$is$complete$and$running$smoothly.$
The$building$next$door$to$the$church$is$converted$to$a$diabetes$center$for$all$diabetic$residents$
in$the$community$who$need$medicine.$
Everyone$was$happy.$
There$is$sunshine$in$the$sky.$
I$have$a$wife$and$a$family$and$I$have$the$ability$to$pay$bills.$I$have$reliable$transportation.$
Third$Street$has$nice$restaurants;$people$were$cordial.$There$is$an$air$of$relaxation.$Bayview$was$
a$place$to$come$to$have$celebrations.$
There$were$more$parks$for$the$kids.$
Seniors$are$in$the$great$big$grey$building$with$several$elevators;$the$lobby$was$beautifully$
decorated$with$plants.$$
There$was$no$fighting$with$other$kids$afterschool,$parents$are$worry$free.%
I$dreamed$of$a$safe$community.%
Children$are$playing$in$the$park.$There$was$a$lot$of$laughter$and$playing.%
I$see$peace$in$the$community$and$more$communication$among$residents.%
Weve$lost$sight$of$dreaming!!!$Take$time$to$dream!!!$
$
Workforce%Development%
Support$families$who$need$to$get$a$job$and$keep$a$job.%
Help$us$to$figure$out$how$to$find$jobs$and$where$to$look.%
Adequate$childcare$must$be$available.%
Support$needed$for$getting$to$work$on$time$every$day$(reliable$transportation).%
Education$and$development$is$a$must.%
Prepare$yourself$with$education;$get$something$in$mind$of$what$you$want$to$do.%
Need$to$learn$how$to$dress,$how$to$fill$out$an$application,$and$how$to$handle$the$interview$
process.%
Training$on$how$to$prepare$for$a$job.$Understanding$on$how$the$job$process$works.%
District 10 Listening Sessions Report 66
Unions$should$be$involved/in$the$mix$to$make$sure$there$is$job$retention,$training,$and$
preparation.%
College$education$and$training.%
Every$family$should$have$the$wisdom$and$the$knowledge$to$have$workshops$on$jobs.%
Target$areas$to$create$meaningful$relationships.%
Areas%of%work%they%would%like%to%see%(except%construction)%
Computer$Training$and$Office$Skills.$
Adult$Education$classes$for$parents$to$learn$English.$
Increase$in$current$pay$(havent$had$a$raise$in$five$years);$likes$technology$idea.$
Looking$for$careers$and$not$just$jobs.$Dont$forget$the$trades.$
Training$is$viable$and$creates$substance.$
Quality$training.$
Some$jobs$that$have$been$brought$up$are$all$about$construction.$Constructions$jobs$are$mostly$
built$for$men;$need$to$think$about$jobs$for$women.$Suggest$doctors$support$staff$as$industries$
grow.$
Women$in$this$community$need$to$think$about$job$training$for$administrative$skills.$
Create$jobs$for$themselves$with$skills$(being$able$to$start$your$own$business$and$make$money;$
assistance$with$small$business$loans)$entrepreneurship$training.$
Get$training$for$other$jobs$aside$from$construction.$
Need$a$onebstop$shop$for$where$and$how$to$apply$for$jobs.$
Affordable%Housing%
Two$incomes$(concerned$about$single$moms$being$cut$out$of$the$new$developments).$
Need$flexibility$(many$times$women$are$discriminated$against$because$there$is$no$second$
income).$
Institution$to$provide$low$interest$for$firstbtime$home$buyers$in$the$community.$
Create$a$partnership$with$a$local$credit$union.$
Help$for$people$who$are$laid$off$(financial$assistance).$
Bank$account$requirements$are$too$high$for$local$residents$(balances,$fees,$etc.),$credit$unions$
are$more$welcoming.$
Local$grocery$store$and$shopping$malls$in$the$community$(families$are$going$too$far$to$shop$and$
children$are$carrying$too$many$bags).$
Ideas$should$be$put$on$the$table$to$develop$a$credit$union$(low$income$community$doesnt$have$
access$to$good/affordable$neighborhood$banks).$
Local$community$needs$training$on$maintaining$a$good$credit$score,$credit$repairs.$How$to$get$
credit$and$get$ready$to$purchase$a$home.$
Where$can$we$go$to$fill$out$applications$to$gain$access$to$the$jobs?$(At$True$Hope)$
How$can$the$community$get$back$into$the$workplace$before$all$the$jobs$are$filled$based$on$skills$
and$expertise?$
One$Dr.$or$Ph.D.$has$up$to$20b30$people$they$must$employwe$should$be$aware$of$this.$Support$
roles$are$critical.$
District 10 Listening Sessions Report 67
Women$have$to$be$pregnant$in$order$to$be$qualified$for$services$(dental$cleaning,$etc.)$Thats$
not$right!$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Community$ 11$
Jobs$ 11$
Training$ 8$
Education$ 4$
Development$ 3$
$ $
District 10 Listening Sessions Report 68
Bayview(Merchants(Association!
Notes'from'Listening'Session'held'on'October'27,'2012'
Visioning:$Participants$were$asked$to$share$their$vision$of$what$District$10$will$look$like$as$the$dream$to$
resolve$current$social$challenges$is$realized.$Participants$responses$are$presented$below.$
There$is$a$large$property$management$corporation$here$to$help$people$meet$housing$needs.$
There$are$lots$of$kids.$
It$is$an$active$community.$
There$is$a$wellbeducated$and$positive$workforce.$
Young$adults$are$working$with$entrepreneurs.$
There$is$real$estate$that$has$no$mortgage/no$debt$on$the$property.$
No$barriers$to$health$care.$
We$are$culturally$sensitive.$
We$have$facilities$that$cater$to$women$and$children.$
FOR$CONSIDERATION:$D10.$Prepare$businesses$and$organizations$to$respond$to$RFPs.$
Employment%Development%
Education$and$job$readiness$training.$
Create$an$education$general$endowment$for$scholarships,$books,$transportation$to$school,$etc.$
Local$organizations$that$can$tap$into$an$education$endowment$to$prepare$their$workforce.$
Assist$local$organizations$with$cash$flow$so$they$can$expand.$
Expand$prebK$opportunities.$
Target$investments.$
Bring$organizations$to$the$table$to$influence$development$of$the$RFP.$
Prepare$D10$residents$to$run$and$manage$the$endowment/prepare$our$children.$
Have$strict$requirements$on$grade$point$averages$to$enroll$into$training$programs$funded$
through$the$endowment.$
Businesses$provide$far$more$to$residents$than$the$product$theyre$offering.$
Assist$residents$to$develop$more$selfbesteem/investment$needed.$
Address$mental$health$issues$so$residents$can$be$smart$consumers.$
Create$programs$that$involve$whole$families.$
Programs$that$target$parents$(often$times$youth).$
Prepare$residents$for$life$by$building$skills.$
Have$places$in$the$community$that$offer$training$classesnot$just$housing$and$employment.$
Offer$opportunities$in$programs$that$offer$opportunity$to$change$their$lives.$
Lift$back$office$responsibilities$from$small$businesses,$marketing$to$other$merchants.$
Connection$to$network$businesses$that$can$create$investment$in$each$other.$More$integration.$
Increase$opportunities$for$people$of$color$that$represents$D10.$
Have$watchdog$groups$that$monitor$hiring$of$local$residents,$particularly$for$AA.$
Increase$opportunities$in$the$private$sector.$
Stimulating$local$business$development$leads$to$hiring$local$residents.$
District 10 Listening Sessions Report 69
Offer$trade$programs.$People$not$interested$in$conventional$educational$track.$
Mentor$young$adults.$
o $Even$after$job$training$classes.$
o $Maintain$connection$by$checking$homework.$
Beautify$Third$Street.$Clean$it$up!$
Local$residents$need$to$be$a$voice$in$helping$to$cleanbup$Third$Street.$$
Enlarge$law$enforcement$and$social$services.$Put$assistance/government$in$jeopardy$if$they$
maintain$illegal$activity.$
Bring$trust$back$into$the$community$by$holding$each$other$accountable.$
Breakdown$stereotypes.$
Tell$our$own$story.$
Ensure$organizations$benefit$from$CBA$investment$money$and$tell$their$own$story.$$What$was$
accomplished?$
Support$local$businesses$and$utilize$local$resources.$
Invest$in$existing$community$assets,$e.g.,$Bayview$Opera$House$
Local$community$assets/business$should$network.$$
o Raise$visibility$of$our$resources$
Affordable%Housing%%
Change$policies/regulationshave$to$be$a$senior$or$very$low$income$(too$narrowly$focused).$
Have$more$rentbtobown$opportunities.$
Public$housing$has$made$it$difficult$for$those$with$moderate$credit$scores.$
Affordability$in$SF$makes$it$hard.$
Provide$information$for$the$youth$in$an$accessible$language.$
Even$when$housing$opportunities$come$on$line$we$cant$get$financingthis$impacts$the$rental$
market$as$well.$
People$need$help$cleaning$up$their$credit$scores,$etc.$
The$highest$number$of$foreclosures$is$in$BVHP!$This$is$a$travesty!$
Access$to$low$income$housing$criteria$is$too$stringentits$not$attainable.$
90%$of$people$in$senior$housing$dont$look$like$me.$
The$criteria$need$to$be$addressed.$
We$need$access$to$capital,$to$information,$and$need$to$have$criteria$that$fits$the$community.$
These$three$go$together$
Provide$people$with$information$to$get/be$ready$for$homeownership.$
We$have$to$be$involved$in$helping$to$shape$the$selection$criteria.$
Housing$cost$and$living$cost$(income)$are$out$of$line.$
Develop$a$housing$trust$fund$or$a$housing$endowmentit$becomes$an$asset$that$exists$in$
perpetuity$that$can$be$grown$and$create$a$renewable$flow$for$the$community.$
Allow$houses$to$be$leased,$sold,$repaired$by$employed$residents,$etc.$
Blend$this$endowment$idea$with$the$education$endowment.$People$can$be$trained$to$build$the$
houses.$They$are$linked$and$the$purposes$are$linked/connected.$
The$number$of$people$that$have$lost$their$homes$is$awful!$
District 10 Listening Sessions Report 70
Money$should$be$used$to$help$people$stay$in$their$homes/stay$out$of$foreclosure$through$
foreclosure$prevention.$This$MUST$BE$ADDRESSED!$
For$every$suggestion$we$make,$we$have$to$ask$if$there$are$services$and/or$financial$support$that$
already$exist$in$this$area?$
We$have$to$develop$sustainable$strategies$where$we$can$see$the$effects$impacting/lasting$in$
our$community$over$a$period$of$years.$
$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Residents$ 9$
Housing$ 9$
Community$ 7$
Business$ 5$
Programs$ 4$
$
$ $
District 10 Listening Sessions Report 71
Bayview(Hunters(Point(YMCA!
Notes'from'Listening'Session'held'on'October'29,'2012'
%
Workforce/Employment%Development%
Education$(for$young$people$without$GEDs/adult$training).$
Training$for$jobs$that$are$coming.$
Lots$of$mental$health$issues$in$the$communitypeople$need$help$with$these$issues$to$keep$and$
maintain$a$job.$
Need$counselors$to$help$with$drug$addictions,$mental$health.$
Get$all$the$kids$together;$stop$separating$and$come$together.$Its$too$separated$now.$
Create$a$neutral$zone$where$all$youth$can$come$together.$
Many$kids$dont$want$to$work;$if$we$get$parents$engaged,$we$can$get$the$kids$engaged.$
Blame$is$on$the$parent$if$the$child$is$younger.$Parents$are$going$out$to$buy$$150$pair$of$tennis$
shoes$without$teaching$them$the$value$of$earning$them.$
Training$and$housing$for$youth;$have$twobyear$programs$for$youth$thats$required$for$those$
who$want$a$job$and$want$to$better$themselves.$
Need$more$programs$that$expunge$criminal$records.$
There$are$seasonal$jobs$available$that$our$youth$could$benefit$from.$
We$need$more$programs.$
There$can$be$more$programs$on$Third$Street,$but$we$need$to$have$more$police$enforcement$to$
clean$our$streets$so$our$kids$can$walk$down$the$street$safely.$We$need$a$more$positive$and$
encouraging$environment.$
Programs$for$young$people,$out$of$school$time$programs$for$ages$5b18$that$are$safe.$
We$think$but$we$dont$have$the$knowledge.$Once$we$get$the$degree$you$dont$have$the$job.$
Need$training$that$is$aligned$with$future$growth$sectors.$
Train$people$for$the$jobs$that$are$available,$not$those$that$are$not$already$there.$
The$job$training$needs$variety;$everyone$doesnt$want$to$be$a$carpenter/construction$worker.$
We$need$apprenticeship$programs$and$opportunities.$
$Money$can$go$to$different$job$sites$to$offer$training.$(ex.,$training$for$receptionist$programs)$
Policies$need$to$change$for$job$requirements$and$experience.$Less$qualifications$have$lower$
levels$available.$Programs$like$Welfare$to$Work.$
Local$businesses$have$no$jobs$available$for$community$residents,$they$bring$others$from$across$
town$to$work$and$the$young$people$are$afraid$to$ask$for$jobs.$
Train$people$to$build$housing$(training$combined$w/housing).$
Shuttles$to$school$from$the$community$to$main$campus$are$needed.$
Young$teens$ages$16b25$dont$have$transportation$money,$need$bus$fare,$etc.$(Lower$bus$fees,$
Community$agencies$give$out$clipper$cards$to$kids).$
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District 10 Listening Sessions Report 72
Affordable%Housing%
Help$is$needed$for$those$coming$out$of$domestic$violence$and$other$challenging$life$situations.$
The$community$itself$needs$help.$The$environment$where$we$live$needs$help.$
We$have$to$work$on$reconditioning$the$minds$of$the$people.$
We$have$to$have$programs$right$here$in$the$communitydrug$rehab$right$here$in$the$
community.$
We$have$rehab$and$other$programs$right$here$in$the$community.$
We$have$to$be$strategic$to$get$people$themselves$clean$and$not$getting$methadone.$
Have$to$have$the$mindset$to$want$to$change.$
If$drugs$are$availabledrugs$should$be$so$far$gone$that$people$have$to$go$look$for$them.$
Make$the$lease$policies$on$the$leases$flexible;$send$people$to$programming$for$three$weeks.$
Federal$regulations$on$criminals$who$have$records$dont$allow$them$to$benefit$from$housing$
programs.$What$are$we$going$to$do$about$these$rules?$
Transitional$Homes/single$family$households$(two$years)$with$case$managers$and$other$support$
to$help$people$get$back$on$their$feet.$
Family$housing$(permanent$housing)$with$no$tolerance$levels$for$outside$crime$is$needed.$
Opera$House$is$not$giving$back$to$the$community;$charging$local$residents$for$venue$and$parking$
and$wont$charge$people$from$other$races.$OH$needs$to$be$available$for$events.$
Need$more$homeless$shelterssomeone$to$prepare$breakfast,$lunch,$and$dinner.$Transitional$
housing$is$a$MUST.$
We$all$have$problems$but$it$is$how$we$deal$with$our$problems.$Everyone$needs$help.$Not$saying$
hold$their$hand,$but$they$need$to$know$help$is$there.$
We$cant$give$up$on$people.$We$need$to$recondition$the$minds$of$the$communitys$people.$
Community$organizations$made$the$difference$in$the$lives$of$those$who$have$addictions$and$
problems,$etc.$(YMCA)$
Everyone$in$the$communities$belongs$to$us.$We$need$to$take$responsibility$for$each$other.$
Greater$flexibility$around$stipulations$for$homeless$shelters.$
Better$conditions$for$homeless$shelters.$
We$need$college$track$in$our$community$or$in$close$proximity.$Use$some$of$the$resources$(36$
million$dollars)$for$the$abandoned$buildings.$
If$we$dont$have$a$bachelors$degree,$where$can$you$get$help$to$support$your$family?$
Need$case$management,$life$skills$to$get$the$job,$and$follow$up$support.$
Youth$and$parent$centers$tailored$to$needs$of$people$in$District$10/Bayview.$
Many$federal$programs$keep$people$oppressed$(requirements$are$not$attainable).$
Stable$housingutilize$empty$commercial$properties$in$Bayview.$
Need$transitional$housing$not$just$for$single$housing,$but$families$and$young$people.$
People$in$the$community$[would]$rather$commit$a$crime$and$go$to$jail$than$be$homeless$to$keep$
warm$and$have$two$meals.$Shelters$are$too$full.$
Mental$health$services$must$be$provided!$
When$affordable$housing$is$built,$make$the$walls$bullet$proof.$
Public$safety$needs$addressing.$More$enforcement/neighborhood$watch.$
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District 10 Listening Sessions Report 73
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Need$ 23$
Community$ 13$
Training$ 8$
Work$ 6$
Youth$ 5$
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District 10 Listening Sessions Report 74
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Black&Coalition&on&AIDS!
Notes'from'Listening'Session'held'on'October'30,'2012'
Affordable%Housing%
Concerned$about$not$being$a$part$of$all$the$housing.$
Want$people$in$the$community$to$be$really$involved.$
o Wants$people$to$be$included$in$the$process.$
o 10$years$is$a$long$time.$
I$want$us$to$be$at$the$table$in$terms$of$implementation.$
Wants$that$money$to$be$spread$differently,$because$the$money$goes$to$the$same$people.$
We$need$to$do$more$healthy$things$with$the$Bayview$community.$
We$do$not$need$more$99$Cent$stores,$but$things$that$promote$health.$
We$need$to$see$money$reinvested$in$local$organizations.$
Youth$need$training.$
Free$classes$that$teach$youth$how$to$get$jobs.$
Employment%
Work$with$technology$that$is$out$there$to$help$people$get$jobs.$$
o It$keeps$them$informed$on$all$the$resources$available.$
We$need$more$congruent$living,$like$a$big$house$to$help$the$homeless.$
We$need$to$design$a$way$for$those$places$to$help$those$with$habitual$issues.$
We$need$to$fill$the$empty$lots$and$build$housing$for$individuals$who$need$it.$
Cobops/opportunities$for$employment$so$they$have$a$say$in$what$types$of$jobs$they$want.$
Cooperative$models$are$very$important$to$have.$I$would$like$to$see$more$of$these$as$far$as$
housing$is$concerned.$
We$need$to$get$people$out$of$these$neighborhoods$because$there$are$a$lot$of$opportunities$
outside$of$District$10$to$help$get$jobs.$
We$need$to$give$our$people$in$the$community$the$skills$for$the$job.$
Mental$health$challenges$must$be$addressed$in$the$community$as$well.$
If$you$have$a$work$training$site,$we$need$places$within$the$community$that$are$actually$hiring$to$
give$us$jobs$after$the$completion$of$training.$
Which$agencies$in$D10$can$provide$all$the$needs$that$people$have?$
Are$the$jobs$connecting$to$the$needs$of$people?$
Local$jobs$for$local$people.$
o $Its$all$about$connecting$them.$
Not$going$outside$the$community;$making$sure$all$services$stay$in$D10.$
Urban$Agriculture$skills$center$should$be$developed.$
Bayview$needs$a$hiring$call$center.$
District 10 Listening Sessions Report 75
We$need$to$look$for$innovative$ways$of$doing$things,$so$that$this$time$this$method$will$work.$
We$need$a$water$taxi$or$ferry$so$we$can$be$connected$to$Oakland$and$other$cities.$
The$level$of$housing$is$too$high$because$they$mix$incomes.$
They$need$more$programs$for$foster$kids$and$kids$living$in$poverty.$
They$need$tutoring$programs$where$they$can$actually$earn$a$living$and$be$stable.$
D10s$young$children$need$more$outreach$programs$or$some$type$of$weekend$activities.$
o $Such$as$exercising,$learning$ABCs,$things$of$that$nature.$
o More$parks$around$in$areas$that$are$safe.$
We$need$excellent$training$programs$and$better$education.$
We$had$some$part$of$our$neighborhood$that$gives$us$trainings.$We$need$more$things$like$that.$
Housing$should$be$based$on$individual$income$in$D10.$
Trainings$should$be$based$on$health$care$and$education.$
I$would$like$to$see$the$money$go$to$schools$in$Bayview.$
More$buses$and$shuttles$for$schools$to$help$the$parents.$
There$is$a$way$to$reach$the$youth$through$creative$arts.$
Having$one$big$center$where$everybody$can$come$and$have$creative$dance$and$music.$
We$need$places$for$individuals$who$know$the$doctors,$the$teachers,$and$the$important$people$
who$can$help$them$be$successful.$
Small$businesses$within$the$community$are$needed$as$well.$
2,000$applicants$for$435$jobs.$This$is$not$enough.$
More$youth$center$jobs$because$there$is$not$enough.$
More$computer$labs;$we$need$someone$who$can$assist$in$helping$in$the$labs.$
A$place$to$work$out/a$gym.$
Having$a$really$good$skate$park.$
A$program$that$gives$a$micro$loan$to$get$people$started.$
We$really$need$the$funding$and$support.$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Jobs$ 9$
Community$ 7$
Housing$ 6$
Training$ 6$
Youth$ 4$
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District 10 Listening Sessions Report 76
Young!Community!Developers!
Notes'from'Listening'Session'held'on'October'30,'2012'
The$facilitator$invited$participants$to$visualize$and$think$about$Bayview,$District$10$without$any$
workforce$or$housing$problems.$Everyone$in$this$room$has$a$fullbtime$job$with$full$benefits$and$a$home$
that$is$affordable.$Vision$for$a$little$bit$$What$does$that$look$like?$
Workforce%Development%
Unemployment$rate$needs$to$be$dropped.$
Crime$rate$is$high$(when$crime$is$high$in$a$place$where$people$arent$working,$they$become$
mentally$challenged;$people$become$restless).$
Youth$are$not$working$and$adults$are$not$working$in$an$area$of$high$crime.$
Open$up$more$resources$and$mental$health$counseling.$
Onebonbone$counseling$in$mental$health$services$needs$to$be$available.$
Abandoned$buildings$need$to$converted$into$shelters$(with$no$time$limit/curfew$on$when$to$be$
inside).$
I$am$an$outreach$director$at$a$church.$We$see$homeless$people$once$a$month$for$counseling.$
Abandoned$buildings$need$to$be$opened$as$shelters.$
Jobs$are$available$but$some$people$need$barriers$removed.$They$need$proper$identification$
cards$or$their$records$expunged.$
Need$training$and$certification$programs/$facilities$to$be$certified$here$in$Bayview$(construction,$
public$utilities,$etc.).$
Criminals$that$come$home$from$jail$need$to$survive.$Need$to$implement$rebentry$programs.$
Need$partnership$with$employees$to$allow$exbcons$the$opportunity$to$work.$
Invest$money$in$the$schoolsteachers$arent$getting$paid.$Schools$are$closing$at$1pm$instead$of$
4pm.$Money$needs$to$be$allocated$to$that$as$well$to$help$teachers.$
Bigger$facilities$for$a$onebstop$shop$(training,$etiquette$services,$etc.).$
Training$for$jobs$that$are$available$and$not$ones$that$dont$already$exist.$
People$sacrifice$for$the$training$programs$and$need$a$little$guidance.$When$there$is$no$guidance$
kids$are$let$down$and$lose$selfbconfidence.$
$36$million$in$10$years$doesnt$seem$like$a$lot.$The$greatest$idea$is$a$shelter$for$homeless.$Need$
somewhere$to$sleep$at$night$and$wake$up$refreshed$to$complete$training.$
One$has$completed$training$from$City$Build$and$starting$a$construction$job$next$week.$He$has$a$
camper$that$he$lives$in$that$helps$him$to$stay$away$from$crime.$Key$strategies$that$worked$for$
him:$being$exposed$to$programs,$boys$ranch,$learning$from$life$experience$(prison,$shelter).$
Main$problem$in$the$community$is$that$people$dont$know$about$YCD:$
o Put$advertisements$at$the$bus$stop$to$market$community$programs$for$training$right$
here$in$the$community.$Include$the$address,$telephone$number$on$the$posters$and$
billboards.$
o City$College$on$Evans$Ave.people$dont$know$about$that$so$they$are$looking$for$whats$
right$in$their$face.$
Community$members$know$about$the$programs,$but$dont$share$the$information$with$others.$
District 10 Listening Sessions Report 77
Organizations$are$not$being$held$accountable;$there$is$too$much$duplication.$
More$youth$need$to$be$employed,$not$just$a$JRT$and$nothing$else$happenspermanent$jobs$for$
youth$and$adults,$too.$
More$childcare$available.$
Sister$programs$in$the$jail$house$are$available.$They$prepare$women$inmates$for$jobs$upon$being$
released$from$jail.$Children$of$the$inmates$are$being$taken$care$while$inmates$are$being$
rehabilitated$in$jail.$
o $Look$at$the$model$and$replicate$a$little$bit$to$find$out$what$works.$
Young$people:$What$do$you$think$about$when$it$comes$to$getting$a$job?$$
o Making$money.$
o Am$I$going$to$stay$working$permanently?$$
o Longbterm$job.$Not$the$same$thing$over$and$over$again$every$year$(summer$training/six$
month$employment).$
If$you$had$a$job$yearbround$what$would$it$be?$$
o Afterschool$programs.$
o Tutoring$programs$that$help$get$school$grades$higher.$$
o Offer$sports$programs.$
Jobs$for$young$people:$What$needs$to$happen:$$
o Jobs$with$scholarships$to$go$to$college,$to$pay$off$school.$To$get$her$more$motivated$to$
go$to$college.$$
o Build$resume$while$in$highbschool.$
o Community$jobs$should$have$more$difficult/challenging$tasks;$build$jobs$that$make$you$
use$your$mind$more.$
o Youth$and$some$adults:$Programs$for$etiquette$that$teaches$interviewing$skills,$how$to$
dress$for$work,$and$mentorship.$
o Mentorship$programs$where$business$men$work$with$young$men$and$business$women$
work$with$young$women.$This$will$create$confidence$in$the$lives$of$the$youth.$Boys$need$
examples$in$the$community$for$them$to$keep$their$selfbesteem$high.$
YCD$had$programs$that$provide$mentors$who$can$relate$to$them$and$lived$the$same$lifestyle$of$
D10$residents$(i.e.,$drugs,$prison,$young$motherhood,$etc.).$
Programs$that$inform$community$about$salaries$that$are$available$and$what$it$takes$to$get$and$
keep$the$job$are$needed.$
Need$someone$to$relate$to$while$going$through$the$workforce$development$process.$
11$pm$show$comes$on$channel$2$(Its$called$Green)$takes$people$on$a$bus$with$computers,$
offices,$sleeping,$training$them$on$landscaping,$technology,$etc.$Participants$are$taken$on$a$trip$
and$receive$credits$for$school.$Kids$are$getting$paid$for$going$through$this$channel.$$We$can$do$
this.$
We$need$education$and$employment$to$create$a$strong$workforce.$
Youth$who$have$dropped$out$of$school$need$money$to$sit$for$the$ACT,$SAT,$and/or$GED.$$
o Dont$have$places$to$go$and$guide$them$on$the$proper$steps$to$take$to$get$back$into$
school,$GED,$get$into$college$(support$for$all$of$the$fees,$break$these$barriers$and$
improve$resources).$
o Need$resources$that$waive$college$application$fees.$
Teach$kids$more$about$solar$energy.$$
District 10 Listening Sessions Report 78
o Homes$need$to$be$secure,$insulated$with$solar$energy$panels.$This$is$the$future$and$
jobs/training$needs$to$be$available$for$that$industry.$
This$is$a$part$of$going$green$
Agriculture$opportunities$to$grow$fruits$and$vegetables$need$to$be$available.$One$is$available$in$
Alice$Griffith;$we$just$need$more$education$for$gardening/agriculture.$
Grandmothers$in$other$communities$teach$their$children$and$grandchildren$how$to$grow$foods$
we$need$that$in$the$community.$
Agriculture$turns$into$entrepreneurial$opportunities.$
o Gets$people$connected$(older$and$young$people$communicating).$
o Healthy$food$creates$healthy$lifestyles.$
o Create$yearbround$jobs$with$this$venture.$
Need$longbterm$jobs,$not$just$summer$jobs$that$are$available.$
Need$selfbsustaining$opportunities.$$
o Need$things$that$we$invent$to$create$longbterm$work$(building,$planting,$creating$things)$
Continued$mentoring$and$that$push$to$keep$going.$Its$easy$to$fall$off.$$
o For$youth$and$adults:$need$someone$to$followbup,$keep$in$contact$and$stay$accountable.$$
o Inform$them$about$jobs$and$what$trainings$await$them$that$continue$to$upgrade$skills$to$
stay$ready$for$job$openings.$
Affordable%Housing%
Is$the$30%$definition$after$subsidizing$or$general?$
Convert$abandoned$buildings$into$shelters.$
Federal$definition$needs$to$be$updated$and$current$for$District$10$communities.$
Pay$rent$according$EBT$(earnings$before$taxes)$rather$than$after$taxing.$
People$are$renting$from$slumlords;$properties$arent$up$to$date.$Over$paying$for$places$that$
arent$up$to$code.$
Housing$conditions$need$to$rise.$More$maintenance$people$to$address$the$asbestos$problem.$
Have$people$employed$in$maintenance$that$will$actually$do$the$work.$
Fix$safety$issues$in$housing$(mold,$roaches,$lead)$causing$health$hazards.$
Housing$conditions$must$be$raised$in$the$community.$
Demolish$and$rebuild$housing$where$the$codes$arent$up$to$date.$
Housing$complexes$have$maintenance$people$who$have$the$jobs$but$are$under$qualified.$They$
need$to$be$rebtrained$on$how$to$treat$it.$
$Lead$is$in$the$housing$complexes$and$the$housing$authority$is$informed$but$wont$do$anything$
about$it!$
Give$people$fair$services$in$housing$(not$using$poor$quality$of$paint,$use$upbtobpar$material).$
They$stopped$people$from$coming$in$to$clean$mold.$Public$Health$issues.$
Cant$tear$buildings$down$because$of$all$the$lead$and$asbestos$will$hit$the$air.$Do$it$
professionally$not$to$harm$the$residents$while$they$repair$the$situation.$
To$solve$every$problem$is$a$process/member$of$the$healthy$home$committee.$Where$it$starts$is$
get$residents$to$go$to$city$hall$and$voice$their$opinions$and$maybe$something$will$change.$
Frustration$is$we$dont$see$the$shift.$
District 10 Listening Sessions Report 79
What$will$happen$next?$A$report$will$be$compiled,$including$common$themes$across$the$
sessions.$This$report$will$be$presented$to$the$Implementation$Committee$who$will$develop$the$
investment$strategy$based$on$the$community$voice.$
Ideas$are$being$taken$and$others$are$running$with$it$with$no$results$given$to$the$community.$
This$is$a$concern.$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Community$ 11$
Training(s)$ 11$
Schools(s)$ 9$
Health$ 7$
Youth$ 6$


































District 10 Listening Sessions Report 80
Metropolitan+Arts+and+Technology+High+
School!
Notes'from'Listening'Session'held'on'November'1,'2012'
Affordable%Housing%
Visioning:$Went$to$sleep$and$had$the$best$dream.$Youre$cozy$in$the$covers$and$your$dream$was$that$all$
the$housing$issues$in$D10$were$taken$care$of.$Someone$woke$you$up$and$you$were$excited$to$tell$them$
what$happened$in$your$dream.$What$did$you$see?$
Threebstory$house,$picket$fence,$Chevrolet,$and$apple$pie;$The$American$Dream.$
No$homeless$people,$no$one$standing$around.$Everyone$had$somewhere$to$go.$
Veterans$ have$ served$ the$ Country$ in$ D10.$ All$ veterans$ in$ the$ area$ have$ a$ place$ to$ go$ get$ their$
needs$met.$
All$the$buildings$downtown$and$in$D10$that$are$vacant$were$opened$to$get$the$homeless$off$the$
street.$Charge$them$$1$or$$2$to$stay$somewhere$warm.$Its$cold$outside$and$a$lot$of$people$are$
dying.$Give$them$food,$clothes,$and$shelter.$
Elderly$people$are$secure$in$housing.$Mortgages$are$paid,$no$foreclosure$happening.$People$are$
working$hard$for$their$housing$and$losing$it.$
Project$ you$ worked$ on$ that$ youve$ learned:$ Third$ was$ booming$ right$ before$ the$ 80s.$ What$
happened$ that$ made$ the$ community$ go$ down?$ DRUGS$ CAME$ IN.$ How$ did$ it$ impact$ housing?$
Drugs$affect$people$generationally/no$stability.$$
Felt$ fear$ when$ we$ got$ evicted$ from$ our$ house$ when$ I$ was$ 12.$ I$ think$ at$ times$ as$ an$ adult$ we$
need$to$make$children$feel$secure$and$have$a$home$to$grow$up$in$and$they$wont$feel$the$fear$I$
felt$as$a$young$boy.$
Children$dont$have$tools$to$fight$back.$They$have$no$voice,$and$someone$needs$to$fight$back$for$
those$who$dont$have$a$voice.$
Make$sure$the$homeless$have$housing.$Fix$the$houses$that$are$occupied$make$sure$that$they$are$
up$to$code.$
Implement$programs$that$start$meetings$for$homeless$and$those$with$homes$to$keep$them.$
Community$ has$ to$ put$ some$ work$ behind$ the$ programs.$ Change$ starts$ from$ within.$ Young$
people$ need$ to$ be$ held$ accountable$ for$ change.$ No$ silver$ spoon$ should$ be$ given$ to$ the$ young$
people.$
You$ have$ to$ be$ really$ poor$ to$ receive$ housing$ help.$ The$ people$ in$ the$ middle$ need$ some$
assistance$ also.$ There$ should$ not$ be$ a$ ceiling$ for$ those$ who$ need$ help.$ Middle$ class$ need$
support,$too.$Often$times$middle$class$cant$get$issues$addressed.$
Granddaughter$went$to$Louisiana$to$go$to$school.$She$couldnt$get$financial$assistance$because$
she$was$told$her$mother$made$too$much$money$as$a$city$worker.$
Urban$schools$suffer$a$lot$of$turnover.$
Increase$flexibility$for$income$requirements.$
Have$ housing$ incentives$ for$ teachers$ to$ stay$ in$ urban$ schools$ and$ easier$ qualifications$ to$ get$ a$
home$loan.$
District 10 Listening Sessions Report 81
People$with$eviction$notices$should$be$given$more$time$to$catch$up$before$they$get$evicted.$
People$who$do$have$money$shouldnt$be$able$to$come$in$and$move$D10$residents$out.$
Stricter$requirements/better$notification$from$landlords$before$they$evict$tenants.$
Clean$up$community,$needs$to$be$beautifiedgreen$grass,$etc.$Make$the$neighborhood$look$like$
a$place$you$want$to$live$and$not$somewhere$you$have$to$live.$
More$time$for$those$interested$in$purchasing$homes.$
Have$development$in$the$area$without$gentrification.$
Retain$members$of$the$community$instead$of$pushing$them$away.$
Make$ housing$ more$ appealing.$ More$ training$ on$ how$ to$ keep$ a$ house$ and$ maintain$ it.$ Some$
residents$arent$sure$how$to$live$and$dont$have$structure.$Need$to$learn$and$be$taught$how$to$
keep$it$up$and$how$to$sustain$a$living.$
There$are$liquor$stores$on$every$corner.$Sometimes$these$liquor$stores$dont$have$merchandise$
but$have$money$to$sustain.$Close$some$of$these$stores$and$make$them$houses.$$
Training$for$landlords$on$responsibilities$of$a$landlord.$
Credit$ training$ programs$ for$ teens$ about$ what$ it$ takes$ to$ own$ a$ home.$ This$ will$ equip$ them$ to$
make$proper$decisions$while$theyre$young.$How$to$build$a$credit$score;$establishing$credit.$$
Workforce%Development%
Federal$financial$assistance$for$those$who$want$to$go$to$college.$
Continue$to$educate$your$mind$and$be$involved$in$the$community.$
Young$people$should$not$be$afraid$to$speak$their$mind$and$voice$their$opinion.$Speak$up$and$do$
whats$right.$
Create$ jobs$ where$ youth$ can$ pick$ their$ job$ and$ not$ just$ be$ thrown$ into$ the$ job,$ like$ San$
Franciscos$Project$Pool.$
In$ the$ coming$ decades$ this$ will$ be$ a$ true$ profitable$ topic.$ Teach$ community$ gardening,$ power$
sources.$
Position$ children$ in$ D10$ to$ take$ advantage$ of$ the$ educational$ opportunities:$ environmental$
restoration$programs,$community$gardening,$etc.$
Organize$ community$ programs$ that$ help$ people$ build$ their$ homes.$ Bring$ architects$ in$ to$ help$
community$residents$build$their$homes.$
Employment$should$start$at$a$young$age.$Create$programs$where$kids$get$motivated$to$work$at$
a$young$age.$
Programs$for$teens$are$good,$but$there$should$be$programs$for$adolescents.$
Programs$ for$ evicted$ felons,$ and$ when$ programs$ arent$ available$ and$ these$ felons$ go$ back$ to$
jail,$we$have$failed.$
Youthbrun$ organizations$ can$ be$ empowering$ for$ youth$ (ages$ 13b23).$ Either$ a$ tutoring$ center,$
arts$programs,$or$something$creative.$
Help$youth$develop$their$critical$thinking$skills$and$reading$literacy$programs.$
Teens$ need$ outreach$ programs$ after$ school$ to$ keep$ them$ off$ the$ streets.$ Back$ in$ the$ day$ they$
had$ice$cream$parlors,$drag$racing,$skating$rinks,$etc.$
Distractions$need$to$be$eliminated$to$teach$youth$how$to$read$and$write.$If$kids$dont$know$how$
to$read$and$write$you$dont$know$whats$coming$at$you.$
Should$be$programs$where$community$residents$can$go$to$the$hospital$to$get$a$free$checkbup.$
District 10 Listening Sessions Report 82
Create$incentives$with$training$that$motivates$teens$to$learn.$
Technology$ programs$ should$ be$ available$ to$ develop$ new$ technology.$ Everyone$ doesnt$ go$ to$
college.$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common$words/Phrases$ Number$of$Occurrences$
Programs$ 15$
Community$ 11$
Housing$ 10$
Youth$ 6$
Training$ 4$
$
$ $
District 10 Listening Sessions Report 83
Samoan&Community&Development&Center!
Notes'from'Listening'Session'held'on'November'5,'2012'
Workforce%Development%
Skills$for$construction$building.$
Better$notification$of$job$availability.$
We$have$skills$just$as$other$minorities,$but$the$message$hasnt$been$trickled$down$to$us.$
Local$jobs$for$local$peoplehire$locals$first.$
Support$and$scholarships$for$education.$
Knowledge$of$the$pathway$to$careers$(beyond$construction)$is$needed.$
Education$for$highbtech$jobs.$
Affordable$daycare,$health$care.$This$would$allow$opportunity$to$find$work.$
Goals$buildingknowing$what$options$are$available$for$careers$are$through$churches.$
Notification$for$jobs,$education.$
Stronger$support$systems:$
o For$single$parents$(childcare).$
o Mentoring$(ongoing$education$supporteducation$retention$rate$is$too$low.).$
o Counseling$(mental$health).$
o Reconnect$with$the$Samoan$culture.$
60b75%$unemployment$starting$from$the$fathers$to$the$childrenits$a$crisis$
Kids$have$been$sent$to$military$because$of$the$lack$of$jobs$and$dont$come$back$home$to$live$
because$of$the$rough$living$conditions$and$lack$of$opportunities.$
Young$people$voice:$youth$resources$to$work$with$young$people.$
o Education:$basic$learning$and$understanding$where$youre$going.$$
o More$training$programs$and$resources$in$high$school$(training$programs,$interviewing$
skills,$how$to$apply$for$a$job,$how$to$build$up$your$resume).$
More$training$in$computer$and$internet$skills.$
Support$you$will$need$to$be$successful:$
o College$financial$assistance$so$debt$can$be$managed$and$controlled.$
Educate$kids$on$financial$awareness$(identity$theft,$background).$
There$are$barriers$to$getting$a$bank$account.$
o Assistance$with$cleaning$up$credit$and$background.$
Money$management$skills$beginning$at$a$young$age.$
o $Help$young$people$understand$how$the$system$works$at$a$young$age.$
Equitable$distribution$of$resources.$
o $36$million$is$not$enough$money$to$do$anything.$AsianbPacific$Islanders.$Asians$get$it$
first$then$there$is$none$left$for$the$Islanders.$
School$systems$are$failing$the$kids.$Schools$nowadays$arent$preparing$the$kids$for$college.$They$
go$through$12$years$of$school$to$go$back$to$remedial$classes$before$they$become$a$real$
college$student.$
Better$cultural$competency.$People$need$to$understand$cultures$(Samoan).$
District 10 Listening Sessions Report 84
Need$better$counselors$in$the$schools.$Need$basics$like$how$to$use$a$computer.$
Grandparents$need$support$watching$their$grandchildren.$
o Affordable$daycare.$
A$lot$of$Samoan$community$members$cant$afford$a$computer.$Need$skills$on$how$to$use$the$
computer.$
Need$town$hall$meetings$in$the$community$informing$residents$of$jobs$entering/coming$to$the$
community.$
o How$to$apply.$
o Set$time$periods$for$D10$residents$to$apply$first/$given$priority.$
o $A$representative$should$be$available$from$different$organizations$to$be$a$point$of$
contact$and$a$resource$to$residents.$
Speaking$about$workforce$development$we$need$to$start$from$AbZ.$Youre$not$going$to$be$a$
doctor$with$a$fourbyear$degree.$We$need$to$start$lining$things$up$for$the$young$people$to$break$
barriers$and$help$them$get$a$job.$Cure$the$criminal$records/$educate$them$on$the$requirements$
to$applying$and$keeping$jobs.$
Not$enough$conversation$in$our$community$about$what$school$do$you$want$to$go$to.$Ask$
questions$to$engage$our$young$peoples$minds.$Spark$some$interest$in$their$minds.$
Be$real$with$people$about$what$it$takes$to$succeed.$Young$people$need$skills$on$how$to$read$a$
newspaper,$basic$math$skills,$and$excellent$articulation$skills.$
o Help$youth$develop$the$soft$skills$for$success.$
o Identify$the$right$path$for$the$job/career$of$their$choice.$
Have$credit$check$awareness$classes.$
Make$sure$Samoan$person/Pacific$Islander$community$is$at$the$table.$
Resources$need$to$be$provided$to$youth$while$they$are$in$high$school.$
o Resume$writing.$
o How$to$apply$for$a$job.$
o Interviewing$skills.$
Affordable%Housing%
Not$enough$maintenance$in$housing$and$security$(youth$friendly)$in$Sunnydale:$
o $Lots$of$garbage.$Clean$it$up.$
There$are$beautiful$parks.$Kids$not$allowed$to$go$because$of$violence:$
o Grown$men$hanging$at$the$parks$keeps$kids$away.$
Lack$of$accessibility$to$affordable$housing.$
Need$basic$coaching/supportive$system$to$learn$about$the$opportunities.$
Owning$a$home$seems$to$be$almost$impossible.$
o Have$to$go$through$the$process$online;$programs$in$place,$but$more$are$needed.$
o Need$guidance$on$how$to$purchase$a$home.$
o Education$on$how$to$save$money.$
This$will$assist$with$homeownership.$
If$you$dont$hear$gun$shots$at$night$in$this$neighborhood$you$need$to$be$worried.$
Have$grown$children$living$at$home,$and$if$they$work,$add$incomejeopardizes$family$
remaining$in$housing.$
District 10 Listening Sessions Report 85
Havent$heard$about$one$Samoan$getting$a$house$from$Habitat$for$Humanity.$
Housing$education$is$important$to$knowing$what$options$are$available$to$buying$a$house.$This$
needs$to$be$shared.$Tell$me$what$I$need$to$do$to$get$a$house.$
o Whats$the$longbterm$track$we$need$to$be$on?$
If$housing$is$my$future$goal$what$do$I$need$to$save,$what$credit$score$do$I$need,$what$do$I$need$
to$do$to$get$ready$for$this$future$goal?$
We$need$financial$people$that$come$and$inform$us$about$programs$that$are$available$to$us.$
Give$support/capacity$to$SCDC$to$be$able$to$bring$the$resources$to$the$community.$
Pastor$received$an$email$that$said$if$you$live$in$public$housing$you$can$buy$a$house$with$a$certain$
program.$
o People$are$on$the$list$for$years$and$others$get$in$before$folks$on$the$list.$
$Problem$is$this$message$isnt$trickled$down$to$the$community.$
Too$much$dishonesty$in$the$HUD$system.$
o Check$the$employers$background$for$nepotism.$They$should$not$have$relatives$who$live$
in$the$same$place$they$work.$$
o How$do$people$get$on$top$of$the$list?$
The$word$affordable$housing$needs$to$be$redefined.$$
o Money$needs$to$be$involved/used$to$help$the$families$that$are$already$here/already$
working$to$build$their$credit$to$get$a$house.$
We$need$to$know$how$to$clean$up$credit.$$
Five$brand$new$housesall$Asians$got$in!$
Administrative$concerns$in$housing$needs$to$be$properly$addressed.$These$execs$and$
administrators$need$to$be$transparent$(e.g.,$time$frame$for$cleaning$up$credit$before$housing$is$
sold$to$someone$else.)$
Frustration$in$following/going$through$process$to$fix$credit$then$the$opportunity$is$gone.$
Improvements$on$cultural$competency.$False$expectations$are$set$and$being$given$to$Samoan$
residents.$
Have$to$have$community$involvement.$Have$to$have$people$that$know$our$culture$to$work$with$
us$and$to$advise$people$that$are$looking$out$for$our$best$interest$is$important.$
Loss$of$connection$between$PacificbIslanders.$Lack$of$Samoan$presence$in$jobs$related$to$young$
people.$
Look$into$family$members$taking$other$family$members$spots$on$housing$lists.$
Lots$of$Samoans$are$coming$out$of$prisons.$There$should$be$rebentry$programs$for$these$
communities.$They$make$up$2%$of$U.S$population,$13%$of$juvenile$population.$
Many$young$Samoans$coming$out$of$prison$and$nothing$available$to$help$them$get$back$into$
society.$
o Create$a$transitional$housing$program$that$houses$Samoan$brothers$and$sisters$coming$
back$home$from$prison$and$becoming$more$acclimated$to$civilization.$Teach$them$the$
importance$of$training$and$education.$Prison$life$is$becoming$a$cycle!$
o Support$with$soft$skills$and$job$placement$assistance.$
o THIS$HELPS$PARENTS$&$COMMUNITY$TO$MOVE$TO$THE$NEXT$LEVEL!$
Everything$that$we$said$tonight$is$valid$but$its$just$the$way$things$are.$50%$of$these$problems$
start$at$home.$If$these$problems$are$addressed$at$home$we$wouldnt$be$talking$about$it$tonight.$
District 10 Listening Sessions Report 86
The$systems$we$deal$with$in$America$are$unfamiliar$to$us$because$we$own$land$and$housing$on$
the$island.$
Taking$things$into$the$Samoan$hands$is$how$we$help$ourselves$survive.$Taking$matters$into$our$
own$hands.$
The$home$is$the$playground$where$children$learn$how$to$become$a$productive$citizen.$
Hunters$Viewmaybe$weeding$out$people$with$criminal$history.$When$these$units$become$
vacant$can$others$move$in?$Need$to$look$into$these$policies$and$how$it$works.$
SCDC$is$6$months$ahead$of$taking$care$of$this$community.$Our$programs$workits$about$selfb
reliance.$
Common%Words/Phrases% Number%of%Occurrences%
People$ 16$
Skills$ 12$
Education$ 9$
School(s)$ 6$
Resources$ 5$































District 10 Listening Sessions Report 87
Renaissance!Parents!of!Success!
Notes'from'Listening'Session'held'on'November'7,'2012'
Workforce%Development%
%
Clean$up$the$community$for$those$that$have$asthma$and$other$health$issues.$
Pay$for$high$school$students$to$take$Advanced$Placement$classes.$Create$stipend$incentive$for$
these$people.$
Paid$job$training/hands$on$training.$
More$career$centers$in$the$community$for$youth;$offer$early$childhood$education.$
o In$safe$places$
Violence$and$safety$issues$in$the$community$are$why$people$dont$go$to$training$centers.$
iMac$computers$at$home$and$in$the$training$centers$are$needed.$
Youth$workers$that$understand$community.$
o Better$adults$to$talk$to$young$people.$
o $Need$people$that$can$relate$to$and$been$through$similar$experiences$as$youth.$
Youth$need$steady$income$and$ongoing$work.$Yearbround$jobs$(longbterm).$
GPA$needs$to$be$maintained$in$order$to$keep$a$job.$
Need$support$to$maintain$grades$while$working.$
Employment$centers$in$the$schools$(high$schools,$middle$school,$community$colleges$etc.).$
Interested$industries:$food,$health,$medical.$
Technical$jobs$opportunities.$
Career$counseling$that$mentors$youth$for$the$pathway$to$becoming$successful.$
Training$for$jobs$that$are$available,$not$ones$that$are$already$filled.$
Resources$to$train$for$jobs$that$are$available.$
o Career$interests:$construction$workers$that$travel,$business$management$skills.$
Tailor$the$construction$jobs$to$women.$
Assistance$with$getting$their$HS$diploma/GED.$
Assistance$with$education$support.$
o Job$readiness$program$in$community$areas$where$D10$members$live.$
o Resume$building$skills.$
Put$one$job$readiness$program$in$each$neighborhood$and$then$organize$a$sports$tournament$
towards$the$end$of$program$to$keep$the$youth$interested.$
Prepare$market$for$youth$entering.$Youth$dont$have$access$to$entryblevel$jobs.$Older$folks$are$
landing$these$jobs$and$the$youth$arent$gaining$job$experience$to$build$resumes.$
Need$better$pay.$
Put$more$money$towards$community$jobs:$trash,$food$bank,$homeless$shelters,$etc.$
Resume$writing$workshops.$
More/better$access$to$the$Internet$from$home,$libraries,$recreation$centers,$etc.$
Need$financial$support,$more$scholarships$for$colleges.$Resources$on$how$to$get$into$college:$
case$management,$mentors,$etc.$
Support$to$keep$you$in$college.$$
District 10 Listening Sessions Report 88
o Successful$economy.$
o Mentors$to$hold$hand$along$the$way.$$
o Support$center/career$center$for$youth.$$
o More$support$to$help$stay$in$college.$
o Crisis$support$centersassist$with$supporting$students.$
$
Affordable%Housing%%
%
Jobs$that$pay$well$because$housing$cost$is$high.$
Courses$on$how$to$keep$and$maintain$good$credit.$
Day$care$assistance$that$is$affordable.$
Assistance$with$security$deposit$payments;$first$and$last$months$rent.$
Opportunities$that$create$jobs$to$work$from$home.$
Entrepreneur$assistance.$
Down$payment$assistance.$
Programs$that$teach$residents$how$to$buy$a$house.$
More$rentbtobown$housing.$
Better$landlords$(specifically$public$housing).$Landlords$are$not$reliable.$They$only$come$when$
there$is$an$inspection.$
Better$maintenance$and$amenities$for$public$housing.$$
Better$living$conditions.$
Create$fivebyear$game$plan$for$helping$people$move$out$of$public$housing.$
Homes$in$a$better$environment;$it$feels$dirty$in$this$neighborhood.$Somewhere$that$feels$fresh.$
Clean$it$up.$
Need$homes$in$a$better$environmenttoo$many$raccoons$and$other$animals.$
$Improve$transportation.$
Better$public$safety.$
More$art$in$the$community.$
o Safe$and$desirable;$not$to$feel$like$were$trapped.$
Clean$up$the$sewage$planttoo$much$pollution.$
In$rental$properties,$there$should$be$a$discussion$on$lowering$the$bar$for$average$median$
income$(AMI).$Change$the$policies.$
Leniency$on$the$housing$requirements:$requirements$are$too$tight.$
Educate$people$about$this$community$so$they$will$know$who$lived$and$died$to$help$us.$
Create$a$formula$put$in$place$to$make$sure$the$residents$meet$all$the$requirements.$
Opportunities$for$criminals$to$expunge$their$records.$
Clean$Slate$(cleans$records)$program$is$far$away.$We$need$something$like$that$here$in$D10.$
Need$to$hold$the$private$sector$more$accountable;$community$needs$to$come$together$to$make$
sure$the$money$is$spent$properly.$
Help$residents$fill$out$housing$applications.$
Help$highbrisk$youth/adults$get$better$credit$reports;$clear$their$criminal$background.$
Create$a$center$(crisis$center)$where$we$can$go$get$answers$and$access$to$assistance.$
$
District 10 Listening Sessions Report 89
Things%that%need%to%happen%now%
%
Stop$police$brutality/racial$profiling$
Want$more$jobs$that$pay$well$
Financial$leverage$for$private$organizations$
More$resources$for$lowbincome$residents$(jobs,$etc.)$
More$community$colleges$
Personal$care$
Live$life$with$no$worries$
More$funding$for$schools$
More$money$in$clinics$
Stop$gang$violence$and$killing$
Records$expunged/help$finding$jobs$
Landscaping$jobs$
Address$the$pollution$issue$
Put$more$money$in$for$green$buildings$and$environmental$awareness$
$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Jobs$ 14$
Community$ 11$
Support$ 8$
Assistance$ 7$
School(s)$ 4$
$
$ $
District 10 Listening Sessions Report 90
Bayview!Opera!House,!Inc.!
Notes'from'Listening'Session'held'on'November'8,'2012'
Employment%Development%
Define$the$market.$The$training$should$take$us$beyond$this$market.$We$need$training$that$will$
develop$critical$thinking$skills$and$not$just$robots.$
Define$jobs$that$will$be$needed$to$move$into$the$larger$community.$Supply$the$training$for$those$
jobs.$
Develop$light$industry$where$things$are$manufactured$in$this$community$to$be$sold$and$used$in$
the$larger$community.$
Develop$school$hubs$that$will$train$young$people$to$think$beyond$the$world$they$live$in.$
Efforts$towards$making$a$light$industry$where$things$are$manufactured.$
Too$many$jobs$have$been$labor$related.$Create$jobs$and$trainings$that$will$help$youth$develop$
professionally.$$
o Music$producers,$create$opportunities$where$youth$can$create$their$own$jobs$and$not$
wait$for$someone$to$give$them$a$job.$
More$career$counseling$and$more$job$skills$training.$Put$money$aside$to$purchase$things$that$
they$cant$afford.$
More$vocational$training$that$focuses$on$marketable$job$skills.$
Support$for$cultural$sensitivity$training/mentorships.$
Workforce$clothing/transportation$needs$to$be$offered.$
o Books/tools/barrier$removal$
Mural$training$(incorporate$art$in$every$project).$$Set$aside$funds$for$grants$for$District$10$artists$
to$supply$their$own$funds$as$well:$
o Engage$youth$in$art$programs$and$other$adults/seniors.$
o Set$aside$funds$for$grants$to$hire$local$D10$artists.$
o Put$money$aside$for$community$mural$projects$to$provide$supplies.$
Affordable$studio$space$(handicap$and$wheelchair$accessibility)$where$residents$can$work$and$
live$in$the$same$community.$
Fund$an$agency$coupled$with$job$training$agencies.$
Presentation$skills$workshops$for$artists.$
Artist$marketplace/$provide$available$rent$space.$
First$Fridays$event$that$will$unify$the$galleries$in$the$city$(ex.,$Oakland$First$Fridays).$
City$lacks$freedom$to$be$independent$(lots$of$residents$are$moving$to$East$Bay$to$gain$access$to$
that$freedom).$
Financial$transitional$support$services$are$needed.$
o $Aid$to$get$from$government$assistance$to$work$(seniors$on$fixed$income/single$
parents).$
o Effective$and$applicable$budgeting.$
o Childcare$support.$
Financial$literacy$programs$(how$to$budget).$
District 10 Listening Sessions Report 91
Affordable$childcare$services$for$residents/artist.$
Communitybbased$arts$skills$program;$help$artist$save$for$retirement;$pay$into$a$system$that$will$
create$a$pension$to$help$with$longevity.$
Assistance$with$social$media,$graphic$arts,$finances.$
Affordable$artist$workspace$connected$to$housing.$
Connect$artists$with$small$business$and$small$manufacturing$companies$(to$assist$with$
workforce$development).$
Create$art$district/art$zone.$
Support$for$artist$(mural$trainings).$
Provide$technical$assistance$(connect$residents$with$the$resources$better$than$we$do).$
A$central$computer$for$the$Db10$neighborhood$to$help$with$their$website.$
Training$for$the$available$jobs$(highbtech$going$into$music,$would$love$to$get$training$for$these$
jobs).$Training$to$retain$the$jobs$and$transportation$assistance$to$and$from$jobs.$
Childcare$for$under$age$children$on$the$job$site.$
Suitable,$reasonable$work$hours.$
Health$care:$
o Healthy$and$affordable$food.$
o Affordable$housing$has$to$be$safe$and$livable.$
o Community$centers$where$productive$things$are$always$happening.$
Training$for$workers,$care$and$comforts$from$community.$
Improve$education.$
Hire$local$residents$for$local$jobs$(create$value$in$what$people$are$already$doing).$
Offer$health$care$assistance$for$people$to$maintain$their$jobs.$
Hire$artists$from$the$community$to$assist$with$community$development.$
Inbdepth$internships$that$are$handsbon$mentorship$in$the$industry$of$Arts.$
Occupational$training.$
Holistic$health.$
Organization$flexibility.$
Etiquette$on$how$to$market$self$and$succeed$in$the$job$interview.$
Onbthebjob$mentorship.$
Onebonbone$mentoring$on$a$continuous$basis$for$artists$and$for$people$who$want$to$advance$
their$lives.$
Night$schoolbadult$education$at$Burnett$School.$
Prior$to$employment,$training$on$how$to$present$self$in$work$force$(i.e.,$importance$of$having$
good$work$ethics$and$integrity).$Teach$the$importance$of$professional$attire$and$expectations.$
Boudreauxs$Caf$nights$full$of:$open$mic$nights,$gardening,$craft$night,$food$night.$Pull$in$high$
school$students$to$create$a$productive$environment$to$help$improve$their$selfbesteem.$
Concerns:$Shipyard$needs$affordable$spaces$that$are$being$removed,$and$new$spaces$will$come$
with$high$taxes.$
Few$artists$that$use$space$in$the$ship$yard.$
Ask$the$school$district$to$convert$the$old$Burnett$school$space$for$artists$to$do$work.$
Older$people$need$to$collaborate$with$the$youth.$Mentorship$opportunities$to$stay$connected.$
District 10 Listening Sessions Report 92
City$should$create$a$program$that$provides$reasonable$living$space$for$artists$(decrease$monthly$
rent$to$maintain$an$affordable$lifestyle).$
Address$drug$abuse$and$alcohol$abuse$issue.$
$
Affordable%Housing%
%
Double$the$amount$of$the$investment.$
Build$community$centers$in$the$same$place$as$the$affordable$housing.$
More$live/work$artist$space$with$computer$center$hub$to$sell$art$online,$etc.$
Rent$can$be$paid$for$by$people$that$work$in$the$building$like$a$cobop.$Benefits$to$those$within$
the$place.$
Help$artists$get$onlinehelp$businesses$that$are$already$in$place/link$them$with$things$that$are$
already$happening.$
BVHP$needs$to$have$an$artist$hub;$we$continue$to$come$together$to$collaborate$and$share$
resources.$
Connect$with$local$entrepreneurs$to$provide$them$with$spaces/other$infrastructure$needed$to$
promote/operate$their$businesses$(kitchen,$woodshop,$tech$shop$etc.).$
Need$resources$right$here$that$allow$poor$people$to$rise$up,$not$to$create$a$chic$space$for$
others$outside$of$D10.$
Make$things$useful$for$the$artists.$
Space$where$folks$can$live$on$the$property$and$have$the$training$programs,$internship,$etc.,$on$
site.$
$36.5$million$is$not$enough.$Identify$buildings$that$will$be$conducive$to$artist$work$space$
(kitchen,$supplies,$etc.);$create$cobliving$spaces.$
A$Community$land$trust$should$be$researched/consideredhelps$to$make$sure$resources$are$
targeted$to$traditional$residents$who$live$in$the$neighborhood.$
Beauty$of$BVHP$is$that$you$can$park$here;$public$transportation$has$to$be$safe$and$desirable$to$
use.$
Empower$people$here$to$be$artists.$
More$empowerment$for$people$who$do$small$crafts.$Include$prison$art$that$is$many$times$lost$
when$folks$come$out$of$prison.$
Can$a$review$of$zoning$codes$remove$barriers$for$artists$to$come?$
$
Concerns%
%
On$shipyard$affordable$spaces$are$being$removed.$New$spaces$will$come$with$high$taxes.$
Few$artists$that$use$the$space$in$the$shipyard$are$from$the$city.$Lack$of$affordable$spaces$
attracts$people$to$the$shipyard.$
Ask$school$district$to$convert$the$old$Burnett$Leola$Harvard$to$affordable$space$for$artists.$
Model$programs$similar$to$New$York$Citys$for$artists.$
Address$drug$abuse$and$alcohol$abuse.$
$
%
District 10 Listening Sessions Report 93
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Training$ 17$
Jobs$ 10$
Develop$ 7$
School$ 7$
Health$ 4$
$
$ $
District 10 Listening Sessions Report 94
Family'Restoration'House!
Notes'from'Listening'Session'held'on'November'26,'2012'
Affordable%Housing%
Support$for$upgrading$current$housing$stock.$
Increase$percentage$of$developments$so$that$seniors$and$those$with$disabilities,$etc.,$can$
increase.$
Increase$housing$targeted$to$seniors$and$families.$
Knowledge$about$affordable$developments$expands$definition$of$mixed$use$so$that$it$exists$
within$mixed$communities.$
Share$with$community$what$programs$are$available.$
Relax$criteria$for$qualifying.$
Maintenance$of$affordable$housing$needs$to$improve.$
More$education$for$getting$into$a$home,$i.e.,$firstbtime$home$buyer.$
Make$the$housing$affordable$to$people$already$in$the$neighborhood.$
Increase$civic$engagement$of$public$housing$residents.$
Use$a$different$formula$for$setting$income$levels$for$Potrero$Hill$and$other$surrounding$areas.$
Help$the$youth/next$generation$so$they$can$become$homeowners.$
Credit$cleanbup$for$young$single$mothers.$
Potrero$Hill$community$member$of$the$Implementation$Committee.$
Maintain$affordability$and$land$rights:$
o Lease$land$for$100$yards.$
o Investment$evaluations.$
Youth$included$in$investment$strategy.$
o Youth/education$
Consider$all$situations$for$homeownership,$i.e.,$people$with$disabilities.$
Micro$apts.$and$micro$homes$would$be$more$possible.$
Affordable$at$every$level.$
Financing$that$can$subsidize$a$variety$of$incomes.$
Follow$property$and$leverage$funds$that$will$be$created.$
%
Employment%Development%
Rethink$our$unified$school$district.$
Not$all$our$kids$are$going$to$college.$
We$must$accept$thiskids$need$more$options.$
Need$to$reincorporate$the$skilled$trades/apprenticeship$programs$to$allow$youth/young$adults$
to$open$door$to$industries$with$good$careers.$
Start$earlier,$at$age$14.$
Train$youth$about$using$all$the$tools.$Increase$their$skillsnot$just$holding$a$sign.$
Have$programs$where$they$learn$and$work.$
District 10 Listening Sessions Report 95
Need$job$placement/training$on$Potrero$Hill.$
Citybfunded$programs$need$more$capacity$to$reach$our$residents.$
o Implement$a$family$coaching$model$to$help$all$reach$goals.$
Make$sure$there$are$relevant$and$engaging$learning$and$training$opportunities,$not$those$that$
are$irrelevant$and$unbengaging.$
Adults$need$counseling$(family)$as$well.$Adults$and$children$together$should$have$opportunities.$
Fund$counselors$at$the$schools$like$what$they$used$to$have.$
Introduce$kids$to$green$jobs,$etc.$
More$counselors$working$onsite$at$the$schools.$
Include$all$ages$from$seniors$to$youth.$
Need$to$incorporate$navigators$to$help$families$navigate$all$parts$of$the$system.$
Incorporate$programs$(RAP)$to$teach$training$skills.$Summer$jobs,$jobs$twobhours$after$school$
with$counselors$from$their$street$that$they$know.$
Kids/adults$are$lost.$Need$to$start$where$they$are$and$see$them$through.$
$8$million$over$10$years$is$not$a$lot$of$money$for$workforce.$They$need$to$use$it$to$help$a$lot$of$
small$businesses$hire$local$people$into$jobs.$
Where$is$all$the$lottery$money$thats$supposed$to$go$to$education?$
Create$incubators$to$help$start$new$businesses.$
Create$interventions/case$management$to$help$with$foreclosures.$
Urban$agriculture$is$an$opportunity;$our$greenhouses$are$falling.$
MESBICbCommunity$reinvestments.$Organizations$form$an$alliance$(FDIC,$SBA)$and$put$together$
a$plan$to$access$money$to$help$create$businesses.$Creating$jobs$grows$businesses.$
A$support$system$is$needed$with$individual$counselors$to$help$them$meet/address$their$needs.$
Onebstop$approach,$including$help$getting$access$to$resources.$
Create$interventions$for$youth$that$have$already$been$in$troublebgo$into$the$community.$
Recognize$the$turf$issues$and$bring$the$training$to$Potrero$Hillyouth$wont$just$go$to$
programs.$
Barriers$should$be$removed$to$help$youth$(such$as$no$drivers$licenses,$etc.)$
City$Build/over$the$scale;$get$YCD$to$come$into$Potrero$Hill.$
Institutionalize$or$systematize$the$city$programs$that$are$now$relationship$based.$No$sixbmonth$
pilotrequire$3b5$year$employment$partnership/programs.$$
Create$another$education$track$so$that$all$kids$can$be$served$in$high$school.$
Go$back$to$the$only$systems.$Cant$teach$only$one$track.$
%
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Youth$ 9$
Programs$ 8$
Affordable$ 5$
Jobs$ 5$
Education$ 4$
$
District 10 Listening Sessions Report 96
Calvary'Hill'Community'Church!
Notes'from'Listening'Session'held'on'November'13,'2012'
%
Employment%Development%
%
Electrical$opportunities.$
Carpenter$opportunities.$
A$foundation$to$rehabilitate$inmates;$hire$qualified$staff$who$have$been$through$similar$
experiences$to$assist$former$inmates$find$jobs,$housing,$proper$etiquette$training$for$interviews.$
Create$mentors$for$young$people.$
Huge$gap$in$education.$$
o Before$we$improve$education$opportunities$we$have$to$focus$on$improving$academic$
standards.$
Help$establish$careers$not$jobs.$Jobs$are$temporary$careers;$something$you$can$build$on.$
Entrepreneurship$opportunity$to$keep$employment$within$the$community.$
Opportunities$to$address$trauma$and$mental$health$issues$within$the$community$because$when$
one$hurts$we$all$hurt.$
The$process$is$important$within$this$whole$thing.$We$dont$need$to$reinvent$the$wheel.$$$
There$was$a$company$called$Project%Development%that$conducted$the$same$sessions$within$the$
community.$
o $This$organization$offered$jobs$to$local$community$members$and$it$fell$off.$He$was$the$
chairman$for$housing.$We$dont$need$to$ignore$what$weve$already$done$in$the$past.$
Not$scatter$our$resources$but$consolidate$our$resources$
o There$was$a$program$called$Jobs%Now$that$put$people$to$work$and$gave$nonprofits$
$5,000$to$allocate$on$the$salary$of$lowbincome$community$workers.$
o $There$is$another$program$called$Individual%Training%Internship%Program%that$offered$
youth$employment$opportunities.$The$problem$is$that$we$have$nonprofits$that$do$not$
have$the$funds$to$support$the$overhead$and$salaries.$There$is$a$money$gap$in$our$
community.$This$money$should$be$used$in$more$sectors,$not$just$jobs$and$housing.$
Pull$the$homeless$brothers$and$sisters$off$the$streets$in$homes/shelters$and$get$them$on$their$
feet.$Provide$them$with$livable$wages$to$provide$for$their$families.$
The$money$should$be$a$loan$(not$a$grant)$for$the$organizations$to$assist$the$community$with$
resources$to$training$and$jobs.$
More$jobs$than$just$construction$and$beyond$physical$labor.$
Four$percent$of$$36$million$to$be$invested$in$green$technology$or$environmental.$
Worker$cobops,$schools,$and$community$centers.$
Jobs$beyond$3b6$months.$
Implement$opportunities$for$young$men$in$jail$and$prison/parole.$
Create$incentives$for$youth$to$go$back$to$school.$Youth$arent$interested$in$academics.$
More$recreation$opportunities$(extrabcurricular$sports$in$community).$
Reestablishing$good$schools$and$mentorship$from$prebK$thru$high$school.$
Training$with$companies$that$are$already$doing$business$in$the$community.$
District 10 Listening Sessions Report 97
Local$businesses$need$support$and$assistance$to$remain$in$business.$
Test$youth$on$interest$for$internships$and$dont$just$push$them$in$jobs$to$gain$and$keep$interest.$
Look$back$at$the$report$that$was$shared$12%years%ago$and$implement$things$that$were$already%
said%by$the$community$and$start$creating$projects$around$those$ideas.$
Sustain$existing$local$business$with$resources$and$support.$
Graphic$design$and$technology$training.$
Address$the$longbterm$treatment$for$drug/alcohol$abuse$and$addictions$with$some$of$the$$36$
million.$Health$clubs$(exercise$facilities)$should$be$a$part$of$the$treatment.$
Training$for$future$jobs$that$will$become$available.$
Access$to$engineering$jobs$(cranes,$ship$yard$equipment,$etc.)$
Create$employment$opportunities$for$felons$and$youth$on$probation.$
Invest$more$money$in$nonprofits$and$forbprofit$programs$for$youth.$
Hire$community$members$of$all$ages$to$physically$clean$EACH$&$EVERY$street$in$D10.$
Black$men$need$jobs,$but$stop$holding$our$past$against$us$(i.e.,$records).$
Create$viability$and$continuity$in$the$community$with$business.$If$someone$in$the$community$
with$a$business$wants$to$retire,$give$another$local$resident$the$opportunity$to$take$over$and$
own$a$black$or$local$business.$
Create$a$radio$station$within$the$community$to$teach$young$people$about$the$media$industry$
and$give$them$the$opportunities$to$create$concerts$and$entertainment$for$the$youth$in$the$
community.$
Community$needs$to$be$responsible$for$their$own$employment$and$investment$into$the$
community.$Hold$banks$accountable$and$make$sure$that$they$reinvest$into$the$D10$community.$
Support$our$existing$CBOs$and$strengthen$them,$expand$them$for$career$development.$
Implement$Africatown$concept.$
Contracts$with$unions:$allow,$provide,$and$sustain$local$businesses$to$convert$with$labor$
contract$rules?$
Look$at$labor$department$for$statistics$on$future$and$current$jobs,$not$dying/dead$jobs.$
House$nonprofits$together$on$community$empowerment.$
Access$to$engineering$jobs$if$jobs$of$the$future.$
Sustainable$economic$developmentcreate$welding$school$if$viable$field$for$future.$
We$need$a$Big$Brothers,$Big$Sisters$program$to$mentor$the$younger$generation.$
Need$more$male$teachers$as$role$models$and$those$who$are$sensitive$to$different$ethnic$
cultures.$
A$part$of$prebschooljunior$high$tutors$in$classroom$to$teach$reading.$
Tutors$need$to$be$fully$educated$in$grammar$structure,$comprehension,$and$writing.$
Education$for$workforce.$Job$readiness$with$basic$skills$such$as$writing,$reading$comprehension,$
and$math.$
Significant$funding$for$African$American$males$empowerment$programs.$
Stipends$for$high$school$students.$
Longbterm$scholarship$program$for$2b4$years$and$vocational.$
Establish$afterbprison/rebentering$the$workforce$programs.$
$
%
District 10 Listening Sessions Report 98
Affordable%Housing%
%
More$down$payment$assistance$programs.$
Sweat$equity$programs$like$Habitat$for$Humanity.$
No$$1$million$dollar$condos$in$Bayview.$No$more$lofts.$
More$limited$equity$cobop$like$Northridge.$
IDA$opportunities$(Individual$Development$Accounts).$
Housing$buildings$should$include$businesses$spaces$for$communities$to$own$and$hire$locally.$
Help$residents$not$get$evicted$from$current$housing.$
Funding$for$teen$moms.$Have$specific$programs$for$them$to$help$move$out$of$lowbincome$areas.$
Purchase$buildings$within$the$community$to$house$nonprofits$and$other$businesses.$This$creates$
sustainability.$
Firstbtime$home$buyers$programs$and$credit$repair$assistance.$
Start$from$the$ground$to$the$top.$Most$residents$do$not$own$houses;$start$with$studios,$etc.,$
then$build$up$from$there.$
Create$similar$models$that$should$be$followed,$like$Salvation$Army$and$Delaney$Street.$
Collate$community$church$fund$into$one$bank$to$sustain$the$church$and$help$the$community.$
This$will$help$the$sustainability$ideas$that$have$been$brought$up$in$the$meeting.$
Stop$foreclosures.$Change$the$underwriting$loan$criteria$to$qualify$for$the$needs$of$the$
community.$Need$guidance$for$homeownership$process.$
Create$loan$loss$fund$and$make$it$flexible$to$get$loan$qualified$to$meet$needs$of$people;$silent$
seconds.$
Money$to$stop$foreclosure;$make$banks$refinance$loans$to$make$rates$more$affordable.$
More$subsidized$homes:$condos$and$housing$or$rental$units$in$Africatown$concept.$
Eliminate$liquor$stores$and$replace$with$something$productive$to$contribute$to$the$betterment$
of$the$community.$
Have$attorney$and$legal$aid$available.$
ACCE$assistance$and$support$funds$to$get$modification$to$offset$foreclosure.$
Give$down$payment$grants.$
Provide$housing$(studio$to$three,$four$bedrooms)$for$emancipated$youth$and$foster$children$18$
years$of$age.$
More$cameras$for$security$to$deter$crime;$remove$trees$causing$blockage.$
Violence$summits$for$neighborhood.$
Senior$housinghelp$them$save$their$homes.$
$36$million$criteria$should$be$reversed.$$27.5$should$go$toward$jobs$and$the$other$amount$into$
house.$More$jobs/training$and$education$to$create$a$mindset$to$help$maintain$housing.$
Residents$cant$afford$home$repair.$Create$a$home$care$group$or$Habitat$for$Humanity$program$
to$assist$with$the$repairs.$Local$business$should$act$as$resources.$
Leverage$the$funds.$$36$million$needs$to$be$matched.$Have$city$match$some$of$these$funds$so$
that$the$pot$will$actually$grow.$
District 10 Listening Sessions Report 99
$
Questions%
%
Local$resident$has$been$born$in$Bayview.$He$has$been$to$prison,$is$off$parole.$Went$to$
college$and$has$seen$the$changes$made$to$Bayviewit$is$not$suited$for$African$American$
males$who$want$to$change$and$want$to$work,$but$he$still$gets$all$these$excuses$that$
there$are$no$opportunities.$What$do$we$have$as$African$American$males$to$offer?$$
Are$we$willing$to$help$start$a$foundation$to$rehabilitate$the$inmates?$Help$with$mental$
issues,$employment$opportunities?$
Whose$idea$was$it$to$split$up$the$money?$
Will$part$of$the$$36$million$address$trauma$issues$and$mental$health$in$the$community?$
Invest$a$percentage$of$the$money$to$environmental$projects,$technology,$corn,$farm,$
agriculture.$Ways$to$help$people$think$outside$the$box$(i.e.,$know$your$carbon$
footprint).$
Salesforce$is$coming$into$the$community$with$a$$10$million$dollar$gift$giving.$They$
should$collaborate$with$the$Implementation$Committee.$
Implementation$committee$should$revisit$who$sits$on$the$committee$to$reflect$our$
communities.$Could$this$be$an$elected$position?$
What$is$the$relationship$between$the$$36$million$and$Lennar$profits?$
We$need$$36$million$per$year.$Is$there$a$city$investment$to$match$funds?$
$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Community$ 28$
Jobs$ 20$
Housing$ 10$
Training$ 7$
School$ 7$
$
$ $
District 10 Listening Sessions Report 100
BVHP%Multipurpose%Senior%Services!
Notes'from'Listening'Session'held'on'November'14,'2012'
Employment%Development%
Model$City$in$1971$started$for$workforce$development$and$now$YCD$is$the$main$oldest$
organization$in$Bayview$that$acts$as$a$resource$for$workforce$development.$
Change$Willie$L.$Brown$school$name$to$Obama.$
Expunge$records$for$youth$and$adults$that$have$committed$felonies$and$federal$crimes.$Clean$
Slate$organization$does$not$address$the$two.$
Why$wait$for$young$people$to$go$to$jail$and$come$out$to$be$helped?$Help$those$who$are$now$
working$and$are$in$school.$Create$job$training$and$developing$good$working$and$life$skills.$
Start$personal$development$at$home$and$continue$the$programs$in$schools.$Create$selfbesteem$
workshops$in$schools$so$that$young$people$will$feel$worth$and$value.$
There$are$jobs$out$here,$but$its$just$who$they$are$hiring.$Use$the$resources$that$put$youth$to$
work.$An$option$could$be$local$entrepreneurs$hire$youth$to$develop$skills.$
Expand$YCD$building$and$staff$so$they$can$serve$more$and$do$more$for$local$youth.$This$will$
provide$more$training$to$help$better$the$youth$of$the$community.$
There$is$an$organization$that$hires$residents$with$disabilities.$Look$into$this$opportunity$for$the$
D10$area.$
Create$more$opportunities$for$seniors$to$expand$their$minds$and$keep$active.$
There$is$a$community$college$in$the$community$and$rehab$centers$for$newly$released$inmates.$
Contact$Mark$Lenos$aide$to$gain$more$information$on$the$newly$released$inmate$program$that$
they$want$to$implement.$
Money$for$outreach$(young$people$to$gain$their$GED;$learn$about$more$opportunities$to$develop$
themselves$personally$and$professionally).$
A$lot$of$employers$who$come$from$outside$this$community$to$work$in$this$community.$Local$
businesses$should$hire$local$residents.$Keep$the$work$inside$the$communitythat$helps$
residents.$
There$should$be$more$than$one$city$compliance$officer$to$address$HUD$guidelines,$conduct$
background$checks,$and$make$sure$local$hires$live$in$the$community.$
Every$business$doesnt$hire$from$the$community.$Community$needs$to$rise$up$and$not$be$
complacent$on$their$condition.$We$dont$fight$enough$for$our$community.$We$have$to$hold$the$
city$responsible.$
Fund$a$program$that$will$help$the$seniors$get$back$to$work.$Seniors$over$the$age$of$55$want$to$
work$and$be$productive.$They$may$not$be$able$to$stand$for$a$long$period$of$time,$but$are$able$to$
sit$and$register.$
Ticket$to$work$program$is$available$in$the$community$for$a$short$period$of$time$(6$months$to$3$
years)$that$wont$take$away$incomes$for$residents.$
District 10 Listening Sessions Report 101
Get$newly$released$inmates$help$when$they$are$released$from$prison$to$develop$skills$and$help$
them$get$on$their$feet.$Create$incentives$to$decrease$parole$if$they$obtain$their$GED$or$other$
certifications.$Contact$Ross$Mirkarimi$at$the$Sheriffs$department$for$more$information.$
Find$inmates$who$want$to$work.$Most$make$the$decision$to$hustle$and$earn$fast$money.$They$
make$their$own$decisions;$we$will$not$force$them$to$join$a$program.$
How$can$we$leverage$this$money$for$more$money!!$Double$it!$
Transportation$services/$shuttle$services$for$residents.$
There$needs$to$be$more$connections$with$employers.$There$are$jobsits$how$they$are$hiring$
with$businesses$that$have$their$own$business$to$put$people$to$work.$
CBOs$need$enough$money$so$that$they$can$provide$services$to$those$who$need$to$get$their$
GEDs.$
Need$money$for$outreach$to$get$youth$into$City$College$to$get$their$GEDs.$
There$are$skilled$laborers$living$in$our$neighborhoods$that$are$not$being$hired,$but$having$to$go$
other$places$to$work.$They$should$be$able$to$work$here$locally.$
Market$BVHP$to$businesses$to$bring$a$revenue$stream$to$here$locally,$so$we$can$shop$here.$
Money$that$is$available$at$city$should$be$spent$here;$should$not$be$using$this$money$for$what$
the$city$should$be$funding.$
As$development$comes$in,$homelessness$will$increase$because$as$things$change,$where$they$are$
sleeping$will$go$away.$
We$need$shuttle$service$and$transport$HUBs$in$between$stops.$
Need$to$have$something$in$place$to$help$parolees$make$the$right$decision.$
Communities$have$meetings$with$HUD$to$let$them$know$that$no$one$is$being$hired$from$the$
community.$There$are$regulations$that$need$to$be$followed$and$reported$to$the$state.$
We$have$to$hold$the$city$responsible$for$what$we$are$not$getting.$
Need$a$central$place$in$the$community$where$employers$who$offer$jobs$can$post$info.$
$
Affordable%Housing%
We$need$the$streets$paved.$Clean$up$the$streets$make$sure$they$are$in$good$condition$for$the$
residents$for$safety$purposes.$
We$still$need$to$address$parking$and$walkways$for$residents.$Widen$the$streets$for$more$
accessibility$for$residents.$Use$a$90bdegree$parking$strategy$
Need$affordable$health$care$at$local$centers.$Implement$a$boarding$care$to$help$clients$clean$up$
hygiene$and$other$clinics.$(Provide$resources$for$clients$to$have$clean$clothes,$etc.)$
Transparency$in$the$process.$Communication$with$residents$and$local$businesses.$
More$police$street$patrols.$
Helping$the$homeless.$We$need$rooming$houses$like$we$used$to$have$(like$whats$in$the$
Tenderloin).$
Address$the$parking$issue$in$D10.$Build$an$eightbstory$building$for$parking.$Businesses$have$to$
share$with$seniors$and$other$locally$owned$businesses.$Lets$build$up$horizontal$and$not$vertical.$
District 10 Listening Sessions Report 102
Bring$a$committee$down$to$Yosemite$area.$The$Third$Street$corridor$is$represented.$Lets$
present$something$serious$like$Yoshis$and$other$community$entertainment$buildings.$
A$rescue$fund$for$homeowners$that$are$under$water$and$need$repair.$
Housing$for$frail,$elderly$clients.$Seniors$need$to$be$able$to$age$in$place.$A$facility$where$they$can$
have$all$their$services$in$one$building.$Most$seniors$are$afraid$to$come$out$after$2pm$because$of$
the$dangers$of$this$area.$$
More$stringent$patrolling$ALL$THE$WAY$down$3
rd
$street,$not$just$close$to$downtown.$
So$much$dumping$going$on$in$the$street.$Work$a$deal$with$the$dumping$centers$to$where$
businesses$can$dump,$or$come$pick$up$trash$and$garbage.$If$we$keep$the$community$clean$it$will$
attract$more$business$owners$and$homeowners.$
Money$should$address$the$street$plates$on$3
rd
$street.$Those$plates$are$too$loud.$
We$dont$make$the$money$here$in$Bayview$to$stay$in$Bayview.$They$dont$look$at$your$income$
but$more$so$the$value$of$the$houses.$Readdress$the$criteria.$
In$the$late$70s$they$gave$the$residence$vouchers$to$move$out$of$D10$to$build$affordable$housing$
and$we$havent$been$able$to$move$back$in.$
Reexamine$and$remove$lottery$systems$from$affordable$housing$qualifications.$
Develop$a$community$land$trust.$
Use$foreclosures$to$house$exboffenders.$
Expand$shelter$homes$for$the$homeless.$There$is$only$two$in$the$community.$Create$a$structure$
and$proactive$way$to$help$homeless$get$on$their$feet.$
There$needs$to$be$separate$shelters$for$the$men$and$women$for$safety$and$personal$reasons.$
Transitional$housing$for$single$parents$and$homeless$to$get$on$their$feet$and$develop$skills.$
Create$supportive$houses$that$provide$community$rooms$and$kitchen$to$help$homeless.$There$
are$no$SROs$(single$resident$housing)$in$D10.$$
Criteria$need$to$be$realistic$to$be$in$housing.$The$requirements$are$too$strict.$
Get$housing$stock$for$the$senior$exboffenders.$Something$longbterm,$not$transitional.$
Get$access$to$information$about$foreclosures.$
$
Concerns%
$
One$resident$has$been$to$meetings$like$this$over$the$past$seven$years$and$it$seems$like$the$city$is$
just$sending$representatives$down$here$to$hear$our$voice$and$turning$their$head.$Nothing$has$
been$done$in$sevenbplus$years$to$improve$the$community$D10.$$
Will$the$information$presented$in$this$meeting$today$be$given$back$to$the$community?$We$need$
to$be$informed$and$stay$informed.$
The$implementation$strategies$have$not$yet$been$determined$by$the$Implementation$
Committee$and$the$San$Francisco$Foundation.$As$residents,$weve$seen$this$over$and$over$again.$
Agencies$come$in$and$receive$our$input$and$I$really$dont$know$if$this$is$going$to$make$any$
difference.$$
Nothing$is$going$to$be$done$at$the$shipyard.$City$Hall$plays$games.$
$
District 10 Listening Sessions Report 103
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/Phrases% Number%of%Occurrences%
Community$ 21$
Work$ 16$
Money$ 10$
Youth$ 6$
Skills$ 5$
$
$ $
District 10 Listening Sessions Report 104
Providence*Foundation*of*San*Francisco!
Notes'from'Listening'Session'held'on'November'2,'2012'
Employment%Development%
Training$in$Construction,$Retail,$Office,$Accounting$and$Customer$Service.$
Training$for$longbterm$jobs.$
Onbthebjob$training.$
More$police$at$night$to$deal$with$public$safety.$
Stipend$training$opportunities.$
Jobs$in$Criminal$Justice.$
Jobs$for$older$adults$(retirees$unable$to$sustain$on$retirement$checks).$
Get$qualified$people$to$administer$funds$($36$million).$
Qualified$people$should$do$hiring.$
Continuing$Education.$
Continued$job$training.$
Instill$good$work$ethicsmakes$for$reliable$workforce.$Make$part$of$job$training.$
Job$etiquette/standards$need$to$be$followed.$
Assistance$with$childcare$through$employer.$
Assisting$with$capital$funds$to$employ$at$workforce.$
A$set$aside$for$life$skills$training,$employment$training,$and$job$readiness.$
Revolving$loan$fund$accessible$to$small$businesses.$
Funding$for$bilingual$speakers$that$can$work$with$the$community.$
More$cultural$exchanges.$
More$opportunities$for$steady$work$in$food$and$beverage$sector.$
Better$work$hours$to$spend$time$with$family;$workbfamily$balance.$
Family$and$work$balance$for$entrepreneurs$through$funding$support.$
Affordable%Housing%
Need$better$security$doors.$
Affordable$senior$housing$that$is$not$so$small;$need$bigger$space.$
Senior$housing$units$need$to$be$cleaner.$
To$get$into$housing$we$have$to$pay.$We$dont$come$from$wealthy$families.$
Housing$is$either$low$income/affordable$or$market$rate$and$unaffordable.$
We$start$behind$(with$barriers)$so$its$hard$for$us$to$make$it.$Its$hard!$
We$need$to$build$generational$wealth$to$purchase$homes$and$pass$them$on.$We$are$already$
behind$the$eightbball.$
The$work$ethic$does$not$exist$that$home$buyers$had$when$they$bought$homes$in$the$1940s.$
Need$more$firstbtime$homeowner$programs.$
Even$if$the$education$does$not$exist$there$must$be$work$ethic.$
Deal$with$issues$of$discrimination$in$housing$like$those$that$have$historically$existed$in$San$
Francisco.$
District 10 Listening Sessions Report 105
Two$biggest$issues$impacting$ability$to$get$housing:$financials$and$criminal$background.$They$will$
not$let$you$in.$
Bad$credit$assistance$is$needed.$
Need$to$expunge$old$criminal$justice$issues.$
Use$friends$to$get$referral$to$get$on$the$waiting$list$to$get$housing.$
The$community$gives$information$about$opportunities.$
Need$more$bilingual$social$workers$to$help$address$housing$needs.$
Be$more$culturally$aware$and$understanding$of$practices/norms$of$different$populations$within$
housing$complexes$(like$Chinese$hanging$laundry).$
Build$more$affordable$housing$for$families$w/$children.$
%
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Housing$ 12$
Work$ 11$
Training$ 8$
Issues$ 4$
Education$ 3$
$
$
$ $
District 10 Listening Sessions Report 106
A.#Philip#Randolph#Institute!
Notes'from'Listening'Session'held'on'November'29,'2012'
Affordable%Housing%
Funding$help$for$those$in$foreclosure$and$who$are$homeless.$
Ensure$fair$housing$laws$are$followedcurrently$Hunters$Point$residents.$
View$violations$by$developer.$
Need$contracts$that$outline$commitments.$
Funding$for$starting$a$small$business.$
Assistance$with$business$plan.$
Financial$opportunities$for$people$in$school.$
Train$people$to$fix$their$own$homes$and$develop$skills$applicable$in$and$outside$the$home.$$
Low$income$housing.$
Life$skills$training.$
Teach$our$youth$that$everything$worthwhile$is$worth$working$for.$
Approach$youth$and$teach$them$to$work$for$what$they$want.$
Community$needs$to$put$plans$of$action$in$place.$
Community$residents$need$to$get$and$stay$involved.$
PTSD$needs$to$be$addressed.$
Community$programs$to$address$PTSD$
Provide$intervention$and$crisis$counselors.$
Employment%Development%
Why$arent$local$residents$working$in$Hunters$Point$Shipyard?$Ranger$pipeline?$
We$need$local$jobs$for$local$people.$
Consider$allocating$more$money$toward$employment$development$(there$is$an$imbalance).$
Substance$abuse$counseling.$
More$funding$for$APRI,$because$they$know$and$understand$the$community.$
More$training$opportunities.$
Mentors/community$mentors.$
Support$groups.$
Adequate$transportation.$
Support$City$College$of$S.F.$(provides$training$opportunity$for$community$residents).$
APRIS$GED$program$provides$transportation$for$students.$
Keep$educational$opportunity$in$the$community.$
CCSF$mental$issues$class$for$youth$is$very$needed$within$our$community.$
Aboriginal$Black$Men$United$(ABU)$needs$support.$They$offer$GED$programs$and$support$the$
community.$
The$community$needs$onbthebjob$communication$coursestraining$of$soft$skills,$resume$
writing,$and$good$communication$with$the$employer.$
More$programs$for$employment$development.$
District 10 Listening Sessions Report 107
Need$to$expand$current$programs.$$
Create$opportunities,$be$part$of$creating$the$change$in$their$community.$$
Providing$mentors$with$whom$youth$can$identify.$
BVHP$College$has$funding$as$well$as$South$East$Community$College.$
Shipyard$houses$should$target:$
o Homeless$
o Turn$Key/Foster$youth$
Stop$cannabis$cards$for$youth.$
Review$Southeast$community$college$agreement$for$promises$to$reach$out$to$Bayveiw$
community.$
Identify$opportunities$that$will$be$created,$such$as$H.P.S.$Development.$
o Construction$
o End$use$jobs$$
Engage$youth$to$identify$their$needs.$
Teach$youth$and$train$them.$
Retentionneeds$assistance$of$ABU$to$defend$her$with$employer.$
Mothers$Against$Crime$engages$youth$and$is$doing$good$work.$
We$need$to$make$sure$that$job$placement$is$coupled$with$training.$
Training$for$parents$regarding$mental$health$and$substance$abuse.$
Maintain$the$community$cleanliness$and$allow$the$residents$to$do$the$cleaning.$
Flexibility$with$who$is$served$with$programs.$
Assure$that$promises$made$are$kept.$
Training$in$the$communitynot$having$to$travel$outside$of$our$community$to$get$training.$
%
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Community$ 17$
Youth$ 9$
Training$ 8$
Programs$ 5$
Opportunities$ 4$
$
$
$
$ $
District 10 Listening Sessions Report 108
San$Francisco%Labor%Council%&%Alliance%of%
Californians*for*Community*
Empowerment*(ACCE)!
Notes'from'Listening'Session'held'on'December'5,'2012'
Workforce%Development%
We$need$training,$i.e.,$trades,$apprenticeship$programs.$
We$need$people$in$the$community$to$be$a$part$of$these$trainings.$
Train$youth$on$the$job.$They$need$to$learn$an$actual$trade.$
Some$people$have$issues$paying$the$fees$to$get$into$the$union$or$even$paying$to$get$the$tools$
they$need$for$the$union.$
We$need$programs$such$as$City$Build,$because$they$work!$
We$need$to$work$with$the$employers/subcontractors$in$order$to$get$into$these$jobs.$
Have$a$gladiator$in$all$trades$to$help$these$people.$
Give$people$the$tools$as$their$graduation$gift.$It$helps$with$their$entrance$into$the$program.$
Another$program$(two$and$three$more)$like$City$Build.$
The$language$needs$to$change;$we$need$to$be$more$receptive$to$the$people$who$are$trying$to$
get$in$the$jobs.$
Spread$the$money$around$so$that$we$will$be$able$to$benefit$from$it.$
Outreach$program$to$reach$out$to$the$individuals$who$really$need$the$job$training.$
Get$the$word$out$within$the$neighborhood.$
We$stress$a$lot$about$getting$youth$jobs;$we$need$to$get$jobs$for$all$other$ages$as$well.$
We$need$a$program$that$contains$half$training,$half$job.$
We$are$unskilled/cheap$labor.$We$need$paperwork,$documentation.$
We$NEED$careers.$
There$is$a$crisis$of$unemployment.$
It$doesnt$take$that$much$money$to$get$these$programs$that$need$to$be$started.$
There$is$definitely$a$window$of$opportunity$here$in$D10$for$different$training$programs.$
We$took$trades$out$of$our$schools;$kids$need$to$learn$from$what$they$learn$in$school.$
Try$to$work$with$schools$to$come$up$with$some$plan$so$that$they$youth$can$earn$a$job.$
All$schools$should$be$teamed$up$with$a$trade.$
We$need$to$go$where$the$kids$are$and$get$them$off$the$street$corner$to$teach$them$different$
trades.$
Whats$going$to$happen$to$society$if$our$young$people$do$not$earn$a$living/learn$a$trade?$
Some$of$these$trainings$are$really$difficult$to$get$into.$
We$need$vocational$programs.$
Everybody$is$asking$for$jobs!$Once$you$train$them,$then$there$are$not$any$jobs.$
Everybody$has$worth$and$value;$lets$use$the$money$and$put$it$directly$in$the$hands$of$our$youth$
i.e.,$the$community.$
District 10 Listening Sessions Report 109
We$need$to$do$something$new.$Give$the$money$to$people$who$deserve$it.$
We$need$case$managers.$
People$who$know$whats$going$on.$
We$have$to$keep$people$employed.$
It$cannot$be$a$dead$end$outreach.$
It$has$to$be$something$that$works$for$the$people$in$our$community.$
Mental$health$is$something$that$is$an$issue$in$our$community$as$well.$
We$need$programs$for$mental$health$as$well.$
The$barrier$removal$is$crazy;$they$are$keeping$our$people$out.$
The$lockout$population$is$an$issue.$We$are$not$able$to$thrive$because$there$are$no$real$
connections$within$our$community.$
Transportation$is$an$issue/barrier.$
Trying$to$get$to$the$class/trainings$is$sometimes$impossible.$
Need$help$with$union$dues$which$is$a$barrier$as$well.$
Programs$that$create$jobs$for$people$within$D10.$
Training$programs$that$give$the$equipment$and$pay$for$the$union$feeswe$need$these$programs$
back$in$D10.$
The$union$should$help$people$within$the$community$get$jobs$as$well.$
The$unions$need$to$take$responsibility$as$well$for$people$within$the$community$who$need$jobs.$
Reinstitute$union$membership.$
The$union$can$only$do$so$much.$
We$shouldnt$have$a$narrow$focus$of$what$this$money$is$used$for.$We$need$to$help$the$people$
who$have$issues$such$as$transportation,$licenses,$and$things$of$that$nature.$
The$money$should$be$used$in$a$different$light.$
We$have$to$come$together.$
We$need$a$trade$liaison$between$the$trades$in$our$community$per$trade.$
Soft$skills$are$very$importantit$helps$people$learn$the$hard$skills$in$order$to$remain$employed$
and$stay$employed.$
We$have$to$learn/discuss$with$each$other$different$plans$in$getting$rides/help$to$and$from$work$
and$our$trainings.$
We$have$to$get$contractors$that$are$local!$Within$the$community.$
Affordable%Housing%
There$are$a$lot$of$people$within$the$community$who$have$a$troubled$past$which$doesnt$allow$
them$to$sustain$housing,$i.e.,$ownership.$
We$need$the$opportunity$to$get$into$these$places.$
Flexibility$in$order$to$gain$access$to$get$a$home.$
We$are$usually$denied$access.$
We$need$a$middle!$
We$are$losing$a$lot$of$people$getting$jobs$in$Bayview$Hunters$Point.$
It$cannot$just$be$for$low$or$high$incomes.$
We$need$something$put$in$place$for$people$who$have$five$or$six$children,$not$just$onebandbab
half.$
District 10 Listening Sessions Report 110
We$need$to$keep$the$residents$in$Bayview$Hunters$Point$in$Bayview$Hunters$Point.$
We$need$REAL$affordable$housing.$
We$have$so$much$pressure$on$us.$Even$people$who$are$doing$the$right$thing$and$that$have$jobs$
are$struggling.$
The$down$payments$for$homes$in$S.F.$are$way$too$high.$
Affordable$housing$means$a$HOME!$Such$as$down$payment$assistance$and$programs$that$will$
help$our$children$own$their$own$property.$
Affordable$housing$means$no$escalating$mortgages.$If$youre$going$to$help$then$help.$
There$are$many$housing$programs$in$the$area$that$are$out$there$to$help$people$within$the$
community.$
We$need$to$get$together$as$a$community$and$fight$for$homes$within$our$community.$
There$is$power$in$numbers.$
We$have$to$apply$and$fight$for$what$is$ours.$
The$problems$are$bigger$than$the$solutions$within$our$community.$
Are$the$builders$going$to$take$their$cut$and$then$not$making$the$housing$so$affordable?$
We$need$to$protect$Bayview$from$those$outside$the$community$and$buy$the$houses$for$our$
people$within$the$community.$
We$need$more$programs$that$cater$to$down$payment$assistance.$
We$need$more$affordable$housing$for$the$Bayview$area.$
We$need$more$money$to$be$placed$into$those$programs.$
How$much$of$the$$7$million$will$go$to$down$payment$assistance?$
$
Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%words/Phrases% Number%of%Occurrences%
Community$ 17$
Jobs$ 11$
Training(s)$ 9$
Union$ 8$
Housing$ 8$
$
$ $
District 10 Listening Sessions Report 111
San$Francisco$Organizing$Project$(SFOP)!
Notes'from'Listening'Session'held'on'December'17,'2012'
(Held'in'Spanish'&'Notes'Translated'to'English)'
DESAROLLO%DE%EMPLEO%
Cul$sera$el$apoyo$que$necesitan$ustedes$para$tener$trabajo?$
Cul$sera$el$soporte/apoyo$que$necesitan$para$mantener$su$trabajo?$
Donde$se$encuentra$el$trabajo$
Tener$preferencia$de$su$propio$distrito$
Entrenamiento$(PG&E,$Construccin)$
Partbtime/Medio$tiempo$para$jvenes$que$estn$estudiando$
Tener$un$centro$para$obtener$trabajo$
o Tener$una$comunicacin$directa$(email,$nmero$de$telfono)$
Unin$en$comunidad$y$empleador$
Tener$este$tipo$de$reuniones$con$ms$frecuencia$
Ayuda$de$un$profesional$para$ayudar$a$los$jvenes$en$las$escuelas$o$despus$que$se$graden$del$
high$school/secundaria$
Apoyo$para$tener$trabajos$fijos$
Poder$tener$clases$de$ingls$para$la$comunidad$
Trabajos$donde$no$importa$el$estatus$migratorio$
Necesitamos$una$agencia$donde$nos$provean$informacin$de$diferentes$trabajos$
Actividades$para$jvenes$(deportes,$etc.)$
$
VIVENDA%ASESIBLE%
Cul$es$su$preocupacin$sobre$la$vivienda$en$este$distrito?$
Cul$seran$los$servicios$que$los$residentes$del$distrito$necesitan$para$ayudarles$con$la$situacin$que$
ustedes$estn$viviendo$ahorita?$
Programas$para$vivienda$de$bajos$ingresos$
Mayor$seguridad$en$el$transporte$pblico$(mu)$$y$en$las$calles$de$las$comunidad$
Mayor$iluminacin$en$nuestras$calles$
Ms$seguridad$en$nuestras$escuelas$de$la$comunidad$
Altos$precios$de$las$casas$y$rentas$
La$seguridad$(mas$polica,$mas$luces$en$las$calles)$
Las$drogas$
Arreglar$las$aceras$
Tener$personas$que$sean$bilinge$
Mas$transporte$
%
%
%
District 10 Listening Sessions Report 112
%
WORKFORCE%DEVELOPMENT%
What%support%do%you%need%to%obtain%employment?%
What%support%do%you%need%to%retain%employment?%
To$know$where$we$can$you$find$work.$
Have$preference$as$a$District$10$resident.$$
Training$for$employment$opportunities$with$PG&E$or$in$construction.$
Opportunities$for$students$to$work$partbtime.$$
A$center$where$we$can$go$and$find$work.$
o To$receive$direct$mail,$email$or$phone$calls$about$employment$opportunities$
To$have$a$unified$community$and$employer.$$
To$have$meetings$like$the$Listening$Sessions$more$often.$
To$have$mentors$(working$professionals)$that$can$work$with$youth$still$in$school$and$those$that$
have$graduated$from$high$school.$
Support$to$obtain$steady$employment.$
English$classes$for$community$members.$
Employment$that$is$not$concerned$about$immigrant$legal$status.$
An$agency$that$provides$information$about$different$types$of$job$opportunities.$$
Activities$for$youth:$sports,$etc.$$
AFFORDABLE%HOUSING%
What%is%your%concern%about%housing%in%District%10?%
What%are%the%services%residents%of%District%10%need%to%help%them%with%their%current%housing%situation?%
Lowbincome$housing$programs.$$
Concern$for$safety$on$public$transportation$(Muni)$and$on$the$streets.$$
More$street$lighting.$
More$safety$in$our$schools$and$in$our$community.$
The$high$cost$of$homeownership$and$rents.$
Safety$(more$police$and$more$street$lighting).$
Concerned$about$drugs.$
Need$to$fix$the$streets.$
There$should$be$more$bilingual$people.$
More$public$transportation.$
%
%Summary%of%Common%Words/Phrases%from%the%Listening%Session%Notes%
Common%Words/%Phrases% Number%of%Occurrences%
Trabajo/Jobs$ 5$
Comunidad/Community$ 3$
Jovenes/Youth$ 2$
Transporte/Transportation$ 2$
District 10 Listening Sessions Report 113
Appendix(D:((Housing/Employment(
Survey'Form!
























Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
Thank you for coming to today's listening session!

The Implementation Committee for the Bayview/Hunter's Point Community Benefits Agreement values your input. Your
participation today will help determine the best use for millions of dollars in employment and affordable housing
development funds.
1. Host Organization

2. Are you White, Black or African-American, American Indian or Alaskan Native, Asian,
Native Hawaiian or other Pacific islander, or some other race?
3. Are you Mexican, Mexican-American, Chicano, Puerto Rican, Cuban, Cuban-American,
or some other Spanish, Hispanic, or Latino group?


White

M|.
Black or African-American

M|.
American Indian or Alaskan Native

M|.
Asian

M|.
Native Hawaiian or other Pacific Islander

M|.
From multiple races

M|.
I am not Spanish, Hispanic, or Latino

M|.
Mexican

M|.
Mexican-American

M|.
Chicano

M|.
Puerto Rican

M|.
Cuban

M|.
Cuban-American

M|.
Some other Spanish, Hispanic, or Latino group

M|.
From multiple Spanish, Hispanic, or Latino groups

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
4. Are you male or female?
5. Which category below includes your age?
6. Are you now married, widowed, divorced, separated, or never married?
According to the federal government, housing is considered affordable if it costs no more than 30% of the monthly
household income for rent and utilities. If your household income is $60,000 a year, you should pay no more than $1,500
monthly for your mortgage or rent and utilities. If you are employed and are paid $12.00 per hour, you should be paying
no more than $624 dollars a month in rent and utilities.
7. What kind of housing do you live in?

Housing (Current Situation)
Male

M|.
Female

M|.
Other

M|.
Prefer Not To Answer

M|.
17 or younger

M|.
18-20

M|.
21-29

M|.
30-39

M|.
40-49

M|.
50-59

M|.
60 or older

M|.
Married

M|.
Domestic Partner

M|.
Widowed

M|.
Divorced

M|.
Separated

M|.
Never married

M|.
Apartment

M|.
House

M|.
Homeless/Between Homes

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
8. Do you currently rent or own your home?
9. If you are a HOMEOWNER (not a renter), is your home in need of rehabilitation work that
you cannot afford to complete on your own? For example, it may need access for mobility
issues, heating/insulation upgrades, or plumbing that doesn't leak.
10. How many people currently live in your household?
11. How many bedrooms are in your home?
12. Do you participate in any government (City, State, Federal) housing programs? Some
examples include: Section 8, Public Housing, or being the recipient of an FHA loan?
Own (by me or someone in the household)

M|.
Rent

M|.
Yes

M|.
No

M|.
If YES, Please Specify:
^ ^
" "
Just Myself

M|.
1-2 Other People

M|.
3-4 Other People

M|.
5 or more

M|.
Studio

M|.
One Bedroom

M|.
Three Bedrooms

M|.
Four or More

M|.
Section 8

M|.
Public Housing

M|.
FHA Loan/Federal Lending Program

M|.
N/A

M|.
Other (please specify)
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
13. Do you share your housing unit with another family?
14. Do you want to purchase a home to own in San Francisco?
15. Have you ever been to a home buyer program/class?
16. Which of the following would you need help with in order to purchase a home? Select
all that apply.
17. If you currently OWN your home and have a mortgage, please check all that apply:
Yes

M|.
No

M|.
Yes

M|.
No

M|.
Why?
^ ^
" "
Yes

M|.
No, But I am interested

M|.
No, Not interested

M|.
Employment

M|.
Getting my credit score up

M|.
Learning about the process of buying a house

M|.
Help with a down payment

M|.
Other (please specify)
I am current in my payments

M|.
I am having trouble making payments

M|.
I have missed one or more payments in the last 12 months

M|.
I have sought mortgage assistance counseling

M|.
I am currently in foreclosure

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
18. If you currently RENT your home, please check all that apply:
19. If you had limited resources (meaning not much money) but wanted to help people
purchase a home, which of the following would you provide for them?
20. If you had limited resources (meaning not much money) but wanted to help people rent
an apartment, what would you provide for them?
21. If a new program were to help families in foreclosure, which of the following would you
most support?

Housing (Assistance)
I am current on my rent

M|.
I am having trouble paying rent

M|.
I have missed one or more rent payments in the last 12 months

M|.
I am currently in the process of being evicted

M|.
Education (i.e. how to save for a home, credit repair help, etc.)

M|.
Down payment assistance

M|.
Nothing

M|.
Give them first & last month's rent

M|.
Moving assistance

M|.
Assistance with credit issues

M|.
Getting the bank to lower mortgage payments

M|.
Help families to secure new housing elsewhere

M|.
A program to buy homes owned by the banks (already foreclosed) and re-sell or rent them at affordable levels

M|.
None of the above

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
22. Who do you believe needs the most help getting into affordable housing? Select your
top 3 choices.
Employment development is an approach that attempts to enhance a regions economic stability and prosperity by
identifying the barriers that affect skill and opportunity development for the people that live in the area. The ultimate goal
is to enable a local population to enter the job market.
23. Which of the following categories best describes your employment status?
24. Which of the following best describes your level of satisfaction (or your family's)
employment situation?
25. If you are employed, list your occupation:


Employment Development (Current Situation)
Veterans

M|.
Single Parents

M|.
Foster Youth

M|.
People Recently Released From Prison

M|.
Poor Families

M|.
Immigrant Families

M|.
Seniors

M|.
Single Adults

M|.
Couples with Minor Children

M|.
Families Displaced by New Development

M|.
Employed, working 1-39 hours per week

*'
Employed, working 40 or more hours per week

*'
Not employed, looking for work

*'
Not employed, NOT looking for work

*'
Retired

*'
Disabled, not able to work

*'
Satisfied (Whether working or not)

M|.
Not Satisfied- Unemployed, but wish to work

M|.
Not Satisfied- Employed, but want a better job/better pay

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
26. If you are looking for work, what industry are you interested in?

27. What is the highest level of education you have completed?
28. If you are looking for work or a better job, which of the following would you say would
be helpful to you personally? Select all that apply.
29. Outside of high school or college, have you ever attended a job training program?
30. If you had the opportunity to attend a job training program in the industry you most
want to work in, would you be able to travel outside of your neighborhood?
Less than High School diploma

M|.
High School Diploma/GED

M|.
Some college/vocational/trade school

M|.
Associate's Degree

M|.
Bachelor's Degree

M|.
Graduate Degree

M|.
Skills improvement

M|.
Better information about jobs

M|.
Better information about WHERE to get specific training

M|.
Higher level of education/certification

M|.
Yes

M|.
No, But I am interested in attending

M|.
No, Not interested

M|.
If YES, were you placed in a job/able to get a job?
Yes (I can take Public Transportation)

M|.
Yes (I have a car)

M|.
Yes, but transportation is a challenge for me

M|.
No, not at all

M|.
If transportation is a challenge for you, can you specify why?
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
31. Who would you say should receive priority for job-training resources in District 10?
Select your top 3.
Hospitality and health care are among the industries expected to experience significant growth in San Francisco. The
following questions pertain to your interest in employment and training opportunities within these industries.
32. Food & Beverage
33. Facilities Maintenance
34. Guest Services
35. Events and Conventions
Hospitality and health care are among the industries expected to experience significant growth in San Francisco. The
following questions pertain to your interest in employment and training opportunities within these industries.
36. Patient Care
37. Laboratory and Technical

Employment Development (Hospitality)
Very Interested Somewhat Interested Not Interested, But Will Work Not Interested, Won't Do It
*' *' *' *'
Very Interested Somewhat Interested Not Interested, But Will Work Not Interested, Won't Do It
*' *' *' *'
Very Interested Somewhat Interested Not Interested, But Will Work Not Interested, Won't Do It
*' *' *' *'
Very Interested Somewhat Interested Not Interested, But Will Work Not Interested, Won't Do It
*' *' *' *'

Employment Development (Health Care Services)
Very Interested Somewhat Interested Not Interested, But Will Work Not Interested, Won't Do It
*' *' *' *'
Very Interested Somewhat Interested Not Interested, But Will Work Not Interested, Won't Do It
*' *' *' *'

Demographic & Financial
Teens (14-17)

M|.
Young adults (18-25)

M|.
Individuals previously incarcerated

M|.
Individuals who have previously worked, but lost their jobs for some reason

M|.
Families with incomes below poverty line

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
We are collecting important demographic information to help inform the partnerships that we might be able to develop for
District 10 residents. We appreciate your willingness to share this information with us!
38. How would you rate your overall financial situation?
39. If you have a job, how do you get paid?
40. If you are not employed, but receive government assistance, how do you get your
income?
41. Where do you get information about topics relating to your personal finances?
Very Good

M|.
Good

M|.
Needs Improvement

M|.
Bad

M|.
If you rated your situation as needing improvement or bad, can you explain why?
^ ^
" "
Direct Deposit

M|.
Deposit my check or cash at bank

M|.
Cash Check at bank

M|.
Use a check cashing location or neighborhood store

M|.
Paid in cash/Keep cash at home

M|.
N/A

M|.
Direct Deposit

M|.
Check mailed to home

M|.
Pick up check

M|.
Deposited on Electronic Benefits (EBT) Card

M|.
N/A

M|.
Friends/Family

M|.
My Bank

M|.
Tax Preparer

M|.
Local Non-Profit

M|.
N/A

M|.
Website/Book/Magazine?
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
42. What is the highest bill you have to pay right now?
43. In the last 12 months have you taken out a payday loan?
44. How did you have your federal taxes prepared this year?
45. Do you currently (check all that apply):
46. What bank or credit union do you use for your personal finances?
Checking
Savings
Credit Card
Rent/Mortgage

M|.
Car Payment

M|.
Public Transportation

M|.
Utilities (Gas/Electric/Water)

M|.
Other (please specify)
Yes

M|.
No

M|.
If YES, how many times?
Went to H&R Block, Jackson Hewitt, Liberty Tax, or another paid tax prep service

M|.
Went to a free tax prep website or to the IRS

M|.
Did my own taxes

M|.
Friend/Family did them for free

M|.
Didn't file

M|.
Other (please specify)
Have a Savings Account

M|.
Have a Checking Account

M|.
Have a Credit Card

M|.
Have a Prepaid Card

M|.
Listening Session Survey Listening Session Survey Listening Session Survey Listening Session Survey
47. Have you been to a financial literacy program?
48. How do you access the internet, if at all? (Check all that apply)
49. Do you use a mobile/cell phone?
Yes

M|.
No, But I am interested

M|.
No, Not interested

M|.
Home Computer/Laptop

M|.
Cell Phone

M|.
Smartphone (Apple/Android/Windows Phone)

M|.
Friend/Family's House

M|.
Library

M|.
I do not have internet access

M|.
Yes, And I Use Text Messages

M|.
Yes, But I Do Not Use Text Messages

M|.
No

M|.

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