Utilities Professionals

comment on MICHAEL BROOME’S messages on

attitude, service, teamwork, and leadership

“Thanks for providing an outstanding motivational and entertaining presentation. The message you delivered
provided thought provoking insights in the entertaining atmosphere we wanted. Your participation as moderator of
our panel discussion went a long way in making the panel a smooth and informative experience for everyone.”
Tommy G. Bright, Manager of Market Management - BellSouth

“Just a note of thanks to express my appreciation for your presentation. It should

benefit our Officers and Administrators and the communities they serve for years
to come. A number of attendees came to me and expressed delight over your
upbeat approach and sense of humor on the very serious subject of motivation
(and how to get it!).”
Russell J. Ziegler, Telephone Pioneers - AT & T

“You were sensational! It is a pleasure to hear a man who can be hilarious

without being profane or obscene. Your stories were timely, your message of
motivation excellent and your rapport with our managers was outstanding.”
John H. McFall, Public Relations - El Paso Natural Gas Company

“Thank you for your exceptional closing presentation. It was a perfect ending to
our Annual Instructor Workshop. You used just the right amount of humor mixed
with real content and a powerful message. I was impressed with the way you
customized your presentation for our audience.”
Carol Loubier, Instructor Training Coordinator - Northeast Utilities System

“Your presentation provided a humorous approach to the subject. I certainly witnessed lots of laughter and some
genuine thought (when your comments were chewed upon). We have received much favorable feedback about the
event itself and the selection of you as our speaker.”
Debbie Marks, Senior Executive Secretary - Public Service Electric and Gas Company

“Your message was right on target with our needs. Your humorous stories and suggestions as to how we can
succeed without stress were certainly timely and useful for our professional and personal lives. Many individuals,
including myself, left with better attitudes and methods of coping with the challenges we face. I received nothing
but positive feedback and appreciation regarding your program. It was the perfect mix of humor or substance.”
Dave Heise, Assistant Vice President of Customer Billing - GTE Telephone Operation

“Your presentation was emotionally powerful and full of humorous messages with common sense approaches to
life as well as being practical in business and family life. I hope that you continue to touch lives in the special way
you do.”
Tammie Williams - Alabama Power

“Everyone is still talking about your most entertaining presentation! I heard comments such as … motivating and
energizing … moving … outstanding … touched me personally and professionally … loved hearing both success
and failure stories.”
G. F. Agerton, President of Operator Services - BellSouth

… a very powerful message from a very humorous man

over 3,000 audiences since 1980

More…
Utilities Professionals
comment on MICHAEL BROOME’S messages on
attitude, service, teamwork, and leadership

“Outstanding! Terrific! You had them eating out of your hand! What other superlatives can I use? Thank you for
starting our annual meeting off on such an unbelievable high. No one wanted you to quit, and that‟s the truth.”
Billie Cornwell, Communications Specialist - Arkansas Louisiana Gas Company

“On behalf of our entire organization, thank you for giving us a delightful, inspiring, and informative program. The
response from the AMTA attendees was overwhelmingly pleasing.”
Jerry A. Renfroe, Executive Vice President - Alabama-Mississippi Telephone Association

“I‟m sure everyone left the meeting feeling good and positive and that was exactly
what we had in mind when we chose you to be our speaker. The comments, written
and verbal, regarding your presentation were very positive. We all enjoyed you
immensely.”
Duane F. Tuttle, Executive Director - Electric & Gas Industries Association

“You did a tremendous job! Our people felt good when they left the conferences -
laughter does make a difference. It made us feel good to see everyone leaving the
conference in high spirits.”
Brenda E. Call, Customer Operations Leadership Conference Committee - Georgia Power

“Many, many thanks for such an energetic and dynamic presentation. The
conference participants rated your session as „outstanding.‟ Your delivery and
content fit perfectly into the mood we had hoped to establish for the day and
supported the theme of the conference.” … a very powerful
Karen N. Blackburn, Human Resources Specialist - Cincinnati Bell Information Systems message from a very
humorous man
“Each year we pass out evaluation forms and ask participants to rank everything
from food to speakers. Your presentation scored the highest of any speaker we Over 3,000 audiences
have ever had. For the record, a „1‟ was the best anyone could get, and you scored since 1980
a „1.2‟.”
Charles L. Kelly, Vice President of Corporate Communications - Arkansas Power & Light

“Thanks for wrapping up our conference in such a positive and inspiring way. Your presentation was right on the
mark in what we were trying to achieve in both our corporate and personal development.”
L. A. Daniels, Jr., General I & R Administrative Services - United Telephone System

“Thank you for your inspiring talk. Everyone I spoke with couldn‟t say enough good things about you. It was a
great way to start our meeting and it certainly was its highlight.”
Michael Yakira, Senior Vice President of Marketing and Regulatory Services - Florida Power and Light

“BRAVO!”
Bartlett C. Winkler, Vice President of Residential and Commercial Sales - Piedmont Natural Gas Company

“Your spirited and enthusiastic delivery, message substance, and personal insights were excellent. The comments
I received from those who attended our meeting, in the days since you joined us, have confirmed the very favorable
and special impact you had on our group.”
M. Keith Van Duzer, Vice President of Human Resources - GTE