Catholic Charities USA

2011

ANNUAL SURVEY

www.CatholicCharitiesUSA.org

ANNUAL SURVEY
CATHOLIC CHARITIES USA

SUMMARY

Each year, Catholic Charities USA (CCUSA) conducts a survey of diocesan Catholic Charities agencies to understand the scope and scale of social services they provide in their local communities. In 2011, Catholic Charities agencies across the country provided help and hope to more than 10 million individuals and families in need regardless of their religious, social, or economic backgrounds. While the survey findings show that the majority of clients first come to our doors seeking food, the services provided by Catholic Charities agencies go far beyond addressing the immediate need of hunger. Catholic Charities agencies provide integrated, client-centered services that address the full spectrum of human needs in a way that not only sustains individuals for another day, but empowers them to achieve their full potential. To provide a more in-depth understanding of the breadth of programs and services that Catholic Charities agencies provide, snapshots highlighting the following five key service areas are available in addition to a brief overview of this year’s findings.

EDUCATION
Catholic Charities agencies across the country provide a wide array of education and workforce training services that are not only necessary for economic advancement, but also provide wide-ranging social benefits that promote the common good.

FAMILY ECONOMIC SECURITY
Catholic Charities agencies across the country provide programs and services that promote and strengthen the economic security of families, which are an essential unit of our society.

HEALTH
Catholic Charities agencies across the country provide a wide spectrum of health-related services for individuals and families in need.

HOUSING
Catholic Charities agencies across the country work at every point in the housing continuum – by providing affordable housing, offering foreclosure prevention support and conducting homeless street outreach.

HUNGER
Catholic Charities agencies across the country work to provide programs and services to families, children, and single adults struggling to afford food to eat.

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University. For additional information please contact socialpolicy@catholiccharitiesusa.org or visit www.catholiccharitiesusa.org

2011 ANNUAL SURVEY
OVERVIEW

10,019,268
individuals received services from Catholic Charities agencies across the country in 2011

WHO OUR NETWORK SERVES
CHILDREN

In 2011, Catholic Charities USA’s member agencies and affiliates reported that 2,766 local Catholic Charities agencies and programs provided services to 10,019,268 unduplicated clients. Altogether, Catholic Charities agencies and affiliates provided client services 14,361,030 times, including food services, services that build strong communities, services that strengthen families, housing services, disaster services, and other basic needs services.

29%
ADULTS

HOW OUR NETWORK SERVES
Total Client Services: 14,361,030

50%
HUNGER

7% HEALTH 4%
HOUSING

57%
SENIORS

5% ECONOMIC SECURITY 6% EDUCATION 3% REFUGEE & IMMIGRATION 25% OTHER*
Additional briefing reports are avail- “Other” includes socialization and able on each of the primary service neighborhood services, services to categories and provide more detailed at-risk populations, social support information on the work of the Catholic services, programs for other specific Charities network. populations, adoption services, and disaster services.

14%
Reflects clients for whom age is identified.

The mission of Catholic Charities USA is to exercise leadership in assisting its membership, particularly the diocesan Catholic Charities agencies and affiliate members, in their mission of service, advocacy and convening.

ANNUAL SURVEY
CATHOLIC CHARITIES USA

HOW OUR NETWORK IS FUNDED
Total Income: $4,600,193,411

WHO WORKS WITH OUR NETWORK

7% INVESTMENTS,

64% GOVERNMENT
REVENUE

CHURCH SUPPORT

3% DIOCESAN AND

65,972
STAFF

BUSINESS, OTHER

PROGRAM FEES

10%

6,513
VOLUNTEERS

BOARD MEMBERS

311,580 9.5 million
HOURS OF VOLUNTEER SERVICE

4% IN-KIND 2% UNITED WAY
AND CFC

COMMUNITY SUPPORT

10%

Total Expenses: $4,397,793,610

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University.

PROGRAM COSTS

88%

FUNDRAISING

2%

$

MANAGEMENT AND GENERAL

9%

UNSPECIFIED

1%

2050 Ballenger Avenue, Suite 400 • Alexandria, VA 22314 703.549.1390 • www.CatholicCharitiesUSA.org

2011 ANNUAL SURVEY
OVERVIEW

EDUCATION
WHO OUR NETWORK SERVES
CHILDREN

Catholic Charities USA (CCUSA) believes that education and skills training are a fundamental part of creating a competitive workforce and a strong economy that benefits all. Catholic Charities agencies across the country provide a wide array of education and workforce training services that are not only necessary for economic advancement, but also provide wideranging social benefits that promote the common good.

HOW OUR NETWORK SERVES

46%
ADULTS

756,502
Education-Related Client Services

35%
SENIORS

19%
Reflects clients for whom age is identified.

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University.

ANNUAL SURVEY
EDUCATION

ANNUAL SURVEY
EDUCATION

EARLY CHILDHOOD EDUCATION
Catholic Charities agencies work from the earliest stages of education to provide safe and affordable learning environments for the children in their communities.

OTHER EDUCATION SERVICES

32

PROGRAM TYPE AGENCIES
Early Head Start Head Start Head Start-like Programs

CHILDREN
1,396 8,097 15,296

agencies engaged in agencies partnered legislative advocacy with local high on education issues schools and colleges

104

8 14 22

Catholic Charities agencies sponsor a number of non-academic education programs in their communities as well. These include:

AGENCIES CLIENTS

TEEN AND ADULT EDUCATION SERVICES
Catholic Charities agencies also provide services in later stages of the education continuum, reaching out to teens and adults who are striving to maximize their academic potential.

Marriage Promotion and Strengthening Father Involment Programs Abstinence Education Programs

39 32 27

16,097 3,491 52,580

PROGRAM TYPE AGENCIES
High School Dropout Prevention GED Post-Secondary Education

CLIENTS
12,123 4,923 11,977

15 22 14

2050 Ballenger Avenue, Suite 400 • Alexandria, VA 22314 703.549.1390 • www.CatholicCharitiesUSA.org

2011 FAMILY ANNUAL ECONOMIC SURVEY

SECURITY

OVERVIEW
Catholic Charities USA (CCUSA) believes that all persons should have the opportunity to adequately provide for themselves and their families. Catholic Charities agencies across the country provide programs and services that promote and strengthen the economic security of families, which are an essential unit of our society.

WHO OUR NETWORK SERVES
CHILDREN

HOW OUR NETWORK SERVES
Total Family Economic Security-Related Client Services: 610,359

29%
ADULTS

48%
ASSISTANCE

UTILITIES

38%
ASSISTANCE

FINANCIAL

62%
SENIORS

ASSET DEVELOPMENT

14%

9%
Reflects clients for whom age is identified.

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University.

ANNUAL SURVEY
FAMILY ECONOMIC SECURITY

ANNUAL SURVEY
FAMILY ECONOMIC SECURITY

EMERGENCY FINANCIAL & UTILITIES ASSISTANCE
In 2011, 115 Catholic Charities agencies provided utilities assistance and 92 agencies provided direct financial assistance to clients.

EMPLOYMENT SERVICES

16,772
individuals achieved employment after receiving employment services at Catholic Charities agencies in 2011
Agencies reported providing employment services to 81,470 persons in 2011 Number of Agencies Providing Specific Types of Employment Services
Job Search

229,863 294,765 71,848

Clients received financial assistance other than rent, mortgage, etc. Clients received utilities assistance Clients received assistance with enrollment in the Low Income Heat and Energy Assistance Program (LIHEAP)

81 76 75 60 43

ASSET DEVELOPMENT SERVICES
Agencies and programs reported serving 85,731 clients in asset development in 2011. This includes services and programs that provide financial education, matched savings accounts, micro loans, tax assistance, or other similar savings programs.

Resume Development Skills Training Interview Skills Training Employment Training Mentoring Programs

AGENCIES
Financial Literacy Services Earned Income Tax Credit Assistance Individual Development Accounts

CLIENTS

69 35 12 5 5

40,451 22,156 776 92 2,156

Agencies with employment programs targeting:

44

SENIORS

25

YOUTH

19

DISABLED

14

VETERANS

Micro Loan Programs Other Types of Savings Programs

2050 Ballenger Avenue, Suite 400 • Alexandria, VA 22314 703.549.1390 • www.CatholicCharitiesUSA.org

2011 ANNUAL SURVEY
OVERVIEW

HEALTH
WHO OUR NETWORK SERVES
CHILDREN

Catholic Charities USA (CCUSA) believes that access to equitable and affordable health care is a basic human right. The lack of affordable health care presents a complex set of problems for many low and moderate-income families. In response, Catholic Charities agencies across the country provide a wide spectrum of health-related services for individuals and families in need.

HOW OUR NETWORK SERVES
Total Health-Related Client Services: 928,292

33%
ADULTS

BEHAVIORAL HEALTH SERVICES

53% 31% 10%
PREGNANCY SERVICES OTHER HEALTH RELATED SERVICES

58%
SENIORS

5% PRESCRIPTION
ASSISTANCE

9%
Reflects clients for whom age is identified.

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University.

ANNUAL SURVEY
HEALTH

ANNUAL SURVEY
HEALTH

BEHAVIORAL HEALTH
In 2011, 136 Catholic Charities agencies in 47 states provided counseling, mental health, and addiction services to more than 459,000 clients.

OTHER HEALTH SERVICES

CHILDREN
Counseling and Mental Health Addiction Services

ADULTS
223,195 65,265

SENIORS
23,140 1,848

54

135,963 10,181

agencies engaged in legislative advocacy for health care

35,161
children enrolled in health insurance programs (CHIP , Medicaid & others)

PRESCRIPTION ASSISTANCE

Number of Clients Served by Catholic Charities Agencies in other Health-Related Services Health Clinics:

provided prescription assistance Catholic Charities agencies served individuals through prescription assistance

90 agencies

Dental Clinics: Parish Nursing:

49,422

Health-related Support Groups: HIV/AIDS Services: Home Health Services: Skilled Nursing Facilities: Intermediate Care Facility: Hospice:

PREGNANCY SERVICES
In 2011, 120 Catholic Charities agencies provided pregnancy services to 97,445 clients. Number of Agencies Providing Specific Types of Pregnancy Services

68,271 29,327 10,882 10,235 8,851 5,229 3,618 1,513 1,088

17 35 48 58 103 103 111

Job Training/Placement Pregnancy Testing Prevention Services Prenatal Care Case Management Parenting Counseling
2050 Ballenger Avenue, Suite 400 • Alexandria, VA 22314 703.549.1390 • www.CatholicCharitiesUSA.org

2011 ANNUAL SURVEY
OVERVIEW

HOUSING
WHO OUR NETWORK SERVES
CHILDREN

Catholic Charities agencies across the country work at every point in the housing continuum – by providing affordable housing, offering foreclosure prevention support and conducting homeless street outreach. From this wide perspective, we see the emotional, physical, and financial toll being levied upon millions of families, children, and single adults every day as a result of America’s affordable housing crisis.

25%
HOW OUR NETWORK SERVES
Total Housing-Related Client Services: 475,743

ADULTS

10%
PERMANENT HOUSING

14%

SUPERVISED LIVING SERVICES

46%
HOUSING SERVICES

30%

63%
SENIORS

TRANSITIONAL HOUSING AND SHELTER SERVICES

12%
Reflects clients for whom age is identified.

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University.

ANNUAL SURVEY
HOUSING

ANNUAL SURVEY
HOUSING

SUPERVISED LIVING
Seventy-four Catholic Charities agencies provided supervised living services to more than 41,000 clients.

OTHER HOUSING SERVICES

CHILDREN
Foster Care Residential Care Group Home Care

ADULTS
7,309 3,613 2,770

SENIORS
194 2,827 161

28

17,798 5,354 1,274

agencies partnered with Habitat for Humanity

53

agencies engaged in legislative advocacy for affordable housing

Number of Agencies Providing Other Types of Housing Services

TRANSITIONAL HOUSING & SHELTER SERVICES
Among agencies that provided temporary shelter services, 53 agencies reported operating or managing 273 shelters with a total of 12,664 beds available.

38,147

Case Management

Housing Counseling

Housing Search and Information

PERMANENT HOUSING
Sixty-eight Catholic Charities agencies served 64,953 clients through permanent housing services. Together, they offered more than 30,000 permanent housing units, reaching specific populations including physicallychal­lenged persons, senior citizens, mentally ill persons, refugees, veterans, and women in recovery.

Types of Permanent Housing Units APARTMENT: 25,155 SINGLE FAMILY RESIDENCE: 2,829 SINGLE ROOM: 3,035
2050 Ballenger Avenue, Suite 400 • Alexandria, VA 22314 703.549.1390 • www.CatholicCharitiesUSA.org

Home Mortgage Assistance

Foreclosure Counseling

Rental Assistance

people turned away because beds were full

43

111

91

64

55

agencies maintained waiting lists for housing services

55

32

2011 ANNUAL SURVEY
OVERVIEW

HUNGER
WHO OUR NETWORK SERVES
CHILDREN

Catholic Charities USA (CCUSA) believes having access to adequate food is a basic human right. It is from this perspective that Catholic Charities agencies across the country work to provide programs and services to families, children, and single adults struggling to afford food to eat.

HOW OUR NETWORK SERVES
Total Hunger-Related Client Services: 6,568,516

30%
ADULTS

FOOD BANKS AND PANTRIES

61%

17% SOUP KITCHENS 8% OTHER FOOD
SERVICES

57%
12%
MEALS

SENIORS

CONGREGATE DINING

3% HOME DELIVERED

13%
Reflects clients for whom age is identified.

The information provided in this report comes from the Catholic Charities USA 2011 Annual Survey. In 2011, 147 of the 174 Catholic Charities organizations across the country responded to the survey. The survey is conducted and compiled by researchers at the Center for the Applied Research in the Apostolate at Georgetown University.

ANNUAL SURVEY
HUNGER

ANNUAL SURVEY
HUNGER

PREPARED FOOD SERVICES
Prepared food services include soup kitchens, congregate dining services, and home delivered meals, such as Meals on Wheels. Congregate dining facilities include meals served at emergency and transitional housing facilities, and senior citizen centers.

OTHER FOOD SERVICES

23

agencies sponsored community gardens

58

AGENCIES
Soup Kitchens Congregate Dining

SITES
128 668

CLIENTS
1,083,830

agencies engaged in legislative advocacy on hunger issues

35 58

SUMMER LUNCH PROGRAMS

760,385

21 agencies
Agencies reach out to clients who are physically unable to receive food at soup kitchens and congregate dining sites by delivering meals to their home. In 2011, Catholic Charities agencies provided: reported providing summer lunch programs at 330 sites.

3,201,852
home-delivered meals

SNAP ENROLLMENT

30 agencies
assisted 20,167 adults with enrollment in the Supplemental Nutrition Assistance Program (SNAP)

FOOD DISTRIBUTION SERVICES
In many cases, Catholic Charities agencies reach the largest volume of clients through their food distribution services. Primarily, agencies deliver these services through food banks, food pantries, or food cupboards; however, some agencies offer additional types of food distribution services, including government bulk food distribution, donated food, SHARE, Second Harvest, food cooperatives, and food voucher services.

AGENCIES
Food Banks/ Pantries/Cupboards Other Food Distributions

SITES
1,588 2,252

CLIENTS
4,026,690
2050 Ballenger Avenue, Suite 400 • Alexandria, VA 22314

89 46

507,580

703.549.1390 • www.CatholicCharitiesUSA.org

2050 Ballenger Avenue, Suite 400, Alexandria, VA 22314 www.CatholicCharitiesUSA.org

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