HP A-Series Wireless Hardware

Module 13

Objectives
This module introduces you to the HP A-Series wireless hardware components, providing you with the information you need to support these devices. After completing this module, you should be able to:

Identify HP A-Series wireless device LEDs and use them to troubleshoot problems Reset the HP A-Series wireless APs to factory default settings

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LEDs on A-Series Wireless Devices

LEDs on A-Series Wireless Devices
LEDs on A-Series Wireless Devices
Types of AP LEDs Example AP LEDs Types of Controller LEDs Example Controller LEDs

AP Hardware Reset Modules and Transceivers for Controllers

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This section explains how to interpret the LEDs on HP A-Series wireless devices. For a complete explanation of LEDs, refer to the wireless devices Installation Manual.

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Types of AP LEDs
Types of AP LEDs
LED Type Power Usage Indicates if the AP is receiving power On or off (green) Self-test (amber blinking)* Hardware failure (solid amber)* Indicates status of radio: On or off Normal operation or error Receiving or sending data Indicates status of Ethernet port: Active connection Connection speed Receiving or sending data Labels Power Symbol

Radio

Radio 2.4G or 5G 1 1a or 1 1b/g 10/100M and 1000M Link/Activity or Link LAN

Ethernet port

* A9552 AP and A8760 AP

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Each A-Series AP has three types of LEDs:

Power LED indicates whether or not the AP is receiving power. If the Power LED is on (typically green), the AP has normal power. If the LED is off or blinking, the AP does not have a good power connection, or the connection is faulty. The Power LED on the A9552 AP will also blink amber while the AP performs its self-test when it boots. If the CPU or system fails in some way, the Power LED will display solid amber. Reboot the AP at least twice to verify the condition persists. If it does, you may need to replace the AP. The Power LED on the A8760 1 1a/b/g PoE AP also displays amber during the boot process. If this LED remains amber after it has completed the reboot process, a hardware failure has occurred.

Radio LEDs indicates if a radio is on or off, if it is operating normally, and if it is receiving or sending data. For fit APs, the radio LEDs will be on only after the AP receives its configuration from the WLAN access controller and this configuration enables the radio. If an AP has only one radio, this LED may be labeled Radio. If an AP has two 802.1 1n radios, it will have two radio LEDs: one labeled 2.4G and one labeled 5G.

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If the 2.4G LED is on, it shows that a radio is working in this band. If the LED is off, the radio is not initialized or is faulty. If the LED is blinking slowly, the radio link is working normally. If the LED is blinking rapidly, data is being transmitted or received. If the 5GHz LED is on, a radio is working normally in this band. If the LED is off, the radio is not initialized or is faulty. If the LED is blinking slowly, the radio is working normally. If the LED is blinking rapidly, data is being transmitted or received.

If an AP has one 802.1 1a radio and one 802.1 1b/g radio, it will have two radio LEDs: one labeled 1 1a and one labeled 1 1b/g.

The 1 1a LED indicates that a radio is operating in 802.1 1a 5.0 GHz. If the LED is flashing, data is being transmitted or received. The 1 1b/g LED indicates that a radio is operating in 802.1 1b/g 2.4 GHz. If the LED is flashing, data is being transmitted or received.

An AP might also have two radio LEDs labeled 1 1a and 1 1bg, if it has one radio that supports 802.1 1a/b/g.

Ethernet Port LEDThe Ethernet port LEDs indicate if a valid Ethernet connection has been established, and show the connection speed (such as 10/100 Mbps or 1000 Mbps) and the amount of activity on that connection. Some APs have two Ethernet port LEDs, which are labeled 10/100M and 1000M. These LEDs may be at the corners of the Ethernet port or in line with the other AP LEDs. Other APs have one Ethernet port that is labeled:

Link/Activity or Link LAN

In general, if the LED is on, the Ethernet port has a valid connection. If the LED is off, the Ethernet port is not connected, or the connection is faulty. If the LED is blinking, data is being transmitted or received.

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AP LEDs

AP LEDs

Power 2.4G 5G Link/Activity

A-WA2620

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Rather than examine the LEDs on all of the APs in the A-Series, this course provides an example AP to show you how to identify and interpret AP LEDs. The A-WA2620 AP has four LEDs: Power, 2.4G, 5G, and Link/Activity LEDs. Because this AP has a 2.4G LED and a 5G LED, you know it has 802.1n radios. In addition, you can see the AP has only one Ethernet port LED, labeled Link/Activity, to correspond to its one 10/100/1000 port. The LEDs provide the following information:
LED Power State On Off or blinking On Off Blinking slowly Blinking rapidly On Off Blinking slowly Blinking rapidly On Off Blinking Rev. 10.31 Description The AP is on and receiving adequate power. The AP is off, the power supply is not well connected, or the AP is not receiving enough power. The radio is on. The radio is not initialized or is faulty. The radio is working normally to provide a wireless network in the 2.4GHz band. Data is being transmitted or received. The radio is on. The radio is not initialized or is faulty. The radio is working normally to provide a wireless network in the 5GHz band. Data is being transmitted or received. The Ethernet port is connected to another device and has established a valid Ethernet connection. The Ethernet interface is not connected to another device. Data is being transmitted or received.

2.4GHz

5GHz

Link/Activity

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Types of Controller LEDs

Types of Controller LEDs
LED Type Power System or RUN PoE/PoE+ RPS Port Usage Indicates the status of the power supply Indicates the working status of the system Indicates the controller supports power over Ethernet (PoE)/PoE+ and shows its status Indicates if a redundant power supply (RPS) is attached and shows it status Indicates status of Ethernet port: Active connection Connection speed Receiving or sending data Indicates a module is installed and shows its status Reports status of Compact Flash

Module CF
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The A-Series WLAN access controllers have LEDs that convey the following information. Not all controllers have all LEDs.

Power LEDindicates if the power supply is working correctly. System or RUN LEDsreports on the general status of system. Some WLAN access controllers have one System LED while others have both a System LED and a System Alarm LED. On the A5800 Wireless Access Controller Modules, the system LED is called RUN. Port LEDsindicate the status of switch ports. Ethernet portsThe Activity LED shows whether data is being transmitted or received. The Link LED shows whether the port is connected. Dual-personality portsThe 1000M LED shows whether the dualpersonality port is connected and its status. The 10/100M LED shows whether the dual-personality port is connected and its status. ManagementIndicates the status of the management port.

Module Slot LEDshows the status of any modules that are installed in the controller. RPS LEDshows whether the redundant power system (RPS) is functioning normally.
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Mode LED indicates the status of PoE/PoE+. For example, this LED may indicate that, the ports cannot provide PoE/PoE+ because an over-temperature, over-voltage, or under-voltage situation has caused the PoE/PoE+ system to shut down. CF LEDThe CF LED shows the status of the Compact Flash (CF).

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Wireless Unified LAN Controller A-WX5004 LEDs

Wireless Unified LAN Controller A-WX5004 LEDs

DualPersonality 1000M 10/100M Activity System Power 1

DualPersonality 10/100M

10/100M Link

Module

Power 2

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The Wireless Unified LAN Controller A-WX5004 has a System LED and two Power LEDs (for its two power modules). In addition, the controller has port LEDs for its four dual-personality ports, which allow customers to use either 10/100/1000 ports or SFP ports. (Dual-personality ports are also referred to as combo ports.) Each dualpersonality pair has two LEDs: one to indicate the status of 1000 Mbps connections and one to indicate the status of 10/100 Mbps connections. This controller also has an out-of-band management port. When you connect your management workstation to this port using a crossover Ethernet cable, two LEDs report the status of your management session. Finally, the controller has a module slot and a corresponding LED to show the status of this module. The LEDs provide the following information:
LED
Dual-personality 1000M Dual-personality 10/100M Management port 10/100 Activity Management port 10/100 Link

State
Solid green Blinking green Off Solid yellow Blinking yellow Off Blinking yellow Off Solid green Off

Description
The port is connected at 1000 Mbps. The port is transmitting or receiving data at 1000 Mbps. The port is not connected at 1000 Mbps. The port is connected at 10/100 Mbps. The port is transmitting or receiving data at 10/100 Mbps. The port is not connected at 10/100 Mbps. The port is transmitting or receiving data. No data is being transmitted or received. The port is connected. The port is not connected. Rev. 10.31

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System

Solid green Slowly blinking green Solid yellow Off Solid green Off Solid green Solid yellow Off

The system is performing a power-on self test (POST) or is downloading software. The system is working normally. The POST has failed or another fatal error has been detected in the system. The power is not connected. A module is present in the slot. A module is not present in the slot. The power supply is working normally. The power supply is faulty. No power supply is installed in the slot.

Module Power (2)

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Wireless Unified LAN Controller A-WX5002 LEDs

Wireless Unified LAN Controller A-WX5002 LEDs

DualPersonality 1000M 10/100M Activity System Power 1

DualPersonality 10/100M

10/100M Link

System Alarm

Power 2

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The Wireless Unified LAN Controller A-WX5002 has both a System LED and a System Alarm LED. Like the A-WX5004, this controller has two Power LEDs and LEDs for dual-personality ports (although the A-WX5002 has only two dual-personality ports). This controller also has an out-of-band management port. When you connect your management workstation to this port using a crossover Ethernet cable, two LEDs report the status of your management session. The LEDs provide the following information:
LED
Dual-personality 1000M Dual-personality 10/100M Management port 10/100 Link Management port 10/100 Activity System System alarm Power supply (2)

State
Solid green Blinking green Off Solid yellow Blinking yellow Off Solid green Off Blinking yellow Off Blinking green Solid on or off Off Blinking red Solid green Off

Description
The port is connected at 1000 Mbps. The port is transmitting or receiving data at 1000 Mbps. The port is not connected at 1000 Mbps. The port is connected at 10/100 Mbps. The port is transmitting or receiving data at 10/100 Mbps. The port is not connected at 10/100 Mbps. The port is connected. The port is not connected. The port is transmitting or receiving data. No data is being transmitted or received. The system is running normally. The system is not running normally. The system is running normally. The system is not running normally. The power supply is working normally. No power supply is installed in the slot. Rev. 10.31

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Wireless Unified LAN Controller A3000-24G-PoE+ LEDs

Wireless Unified LAN Controller A300024G-PoE+ LEDs

10/100/1000 Ports

DualPersonality Ports

PWR RPS MOD1 MOD2 Mode

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The Wireless Unified LAN Controller A3000-24G-PoE+ has one LED that the AWX5002 and A-WX5004 do not have: The A3000-24G-PoE+ has an RPS LED to report the status of an attached Redundant Power Supply (RPS). In addition, the LEDs for the controllers switch ports are located at the top of the top row of ports. The left LED is for the port on the bottom-row, and the right LED is for the port on the top row. This controllers LEDs provide the following information:
LED
10/100/1000 ports

State
Solid green Blinking green Solid yellow Rapidly blinking yellow Slowly blinking yellow Off

Description
A 1000 Mbps link is present on the port. The port is transmitting or receiving data at 1000 Mbps. A 10/100 Mbps link is present on the port. The port is transmitting or receiving data at 10/100 Mbps. The port failed the POST. No link is present on the port.

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Dualpersonality ports

Mode (PoE/PoE+)

Solid green Blinking green Solid yellow Rapidly blinking yellow Slowly blinking yellow Off Solid green Blinking green Solid yellow

A 1000 Mbps link is present on the port. The port is transmitting or receiving data at 1000 Mbps. A 100 Mbps link is present on the port. The port is transmitting or receiving data at 100 Mbps. The port failed the POST. No link is present on the port. PoE/PoE+ is operating normally. PoE/PoE+ is not available because the maximum power output has been reached, or the remaining power is insufficient. The ports cannot provide PoE/PoE+ because the over-temperature, overvoltage, or under-voltage protection system shut down the PoE/PoE+ system. At least one port failed the POST. If the PoE board is in position, the failure may be caused by a UART communication failure or other self-test error. PoE/PoE+ is not connected. A module is present in the slot. The slot does not support the installed module. The module is transmitting or receiving data. The module failed the POST. No module is present, or it is not connected. Both AC and DC inputs are normal. The AC input is abnormal, or no AC is present. No DC power is present. The system is performing a power-on self test (POST) or downloading software. The system is working normally. The system failed the POST or has detected a serious fault. At least one port has failed the POST, or the system detected a minor fault. No AC power is present.

Blinking yellow

MOD1 and MOD2

RPS (redundant power system) Power supply

Off Solid green Solid yellow Blinking green Blinking yellow Off Solid green Solid yellow Off Solid green Blinking green Solid red Sold yellow Off

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Wireless Unified LAN Controllers A3000-10G-PoE+ and A30008GPoE+ LEDs

Wireless Unified LAN Controllers A300010G-PoE+ and A3000-8G-PoE+ LEDs

10/100/1000 ports

SFP Ports

Mode (PoE/PoE+)

Power

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The Wireless Unified LAN Controllers A3000-10G-PoE+ and A3000-8G-PoE+ have the same basic types of LEDs. For example, they have port LEDs: the A3000-10GPoE+ has LEDs for 10/100/1000 ports and for SFP ports. The A3000-8G-PoE+ has LEDs for 10/100/1000 ports only. On both models, the LEDs for 10/100/1000 ports are at the top of the top row of ports. The left LED is for the bottom-row port, and the right LED is for the top-row port. These controllers also have a Mode LED to indicate the status of PoE/PoE+ and a Power LED to indicate the status of the power supply. The LEDs provide the following information:
LED
10/100/1000 ports

State
Solid green Blinking green Solid yellow Rapidly blinking yellow Slowly blinking yellow Off

Description
A 1000 Mbps link is present on the port. The port is transmitting or receiving data at 1000 Mbps. A 10/100 Mbps link is present on the port. The port is transmitting or receiving data at 10/100 Mbps. The port failed the POST. No link is present on the port.

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SFP ports (A3000-10GPoE+)

Mode (PoE/PoE+)

Solid green Blinking green Solid yellow Rapidly blinking yellow Slowly blinking yellow Off Solid green Blinking green Solid yellow

A 1000 Mbps link is present on the port. The port is transmitting or receiving data at 1000 Mbps. A 100 Mbps link is present on the port. The port is transmitting or receiving data at 100 Mbps. The port failed the POST. No link is present on the port. PoE/PoE+ is operating normally PoE/PoE+ is not available because the maximum power output has been reached, or the remaining power is insufficient. The ports cannot provide PoE/PoE+ because the over-temperature, overvoltage, or under-voltage protection system shut down the PoE/PoE+ system. At least one port failed the POST. If the PoE board is in position, the failure may be caused by a UART communication failure or other self-test error. PoE/PoE+ is not connected. The system is performing a power-on self test (POST) or downloading software. The system is working normally. The system failed the POST or has detected a serious fault. At least one port has failed the POST, or the system detected a minor fault. No AC power is present.

Blinking yellow

Power

Off Solid green Blinking green Solid red Sold yellow Off

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LEDs on the A5800 Wireless Access Controller Modules

LEDs on the A5800 Wireless Access Controller Modules

The A5800 for 32-64 APs has the four LEDs shown below. The A5800 for 64-256 APs has two LEDs: PWR and management port LED.

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PWR RUN Management CFS

The A5800 WLAN Access Controller Module for 32-64 APs has the following LEDs:
LED
PWR

State
Solid green Solid red Off Slowly flashing green Rapidly flashing green Off

Description
The power system is operating normally. The power system has failed. No power is being supplied to the module. The module is operating normally. The module is booting/loading software.

RUN

The system has been reset. The RUN LED will begin to blink rapidly
when the bootup process starts.

The system has experienced a problem and is not operating properly.

CFS Solid green Flashing green Off Solid green Flashing green Sold yellow Flashing yellow Off Rev. 10.31 A compact flash (CF) card is inserted into the module. The card is operating normally, but no write or read operation is being performed. A CF card is inserted into the module. The card is operating normally, and a write or read operation is being performed. A CF card is not inserted into the module. The port operates at a rate of 1000 Mbps; no data is being sent or received on the port. The port operates at a rate of 1000 Mbps and is sending and receiving data. The port operates at a rate of 10/100 Mbps; no data is being sent or received on the port. The port operates at a rate of 10/100 Mbps and is sending and receiving data. There is no management connection.

Management

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The A5800 WLAN Access Controller Module for 64-256 APs has only two LEDs: a PWR LED and an LED for the management port.

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Installing the A5800 Wireless Access Controller Modules

Installing the A5800 Wireless Access Controller Modules
The A5800 for 32-64 APs is installed in the OAP slot (#2 below). The A5800 for 64-256 APs is installed in the module (interface) slot.

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The A5800 Wireless Access Controller Module for 32-64 APs can be installed in an A5800-48G with 2 Slots switch. This module is installed on the switchs back panel in the open OAP slot, as shown above. To install this module, complete the following steps: 1. Wear an ESD-preventive wrist strap and make sure that the ESD-preventive wrist strap is properly grounded. 2. Loosen the screws on the OAP filler panel with a Phillips screwdriver and then remove it from the slot. (Keep this panel for future use.) 3. Take the module out of the package and insert it in the switch, using one of the following orientations: Position the ejector levers at the bottom Position the ejector levers at the bottom (reversely)

The module can be installed in either way. Select the orientation that works best for your switch. 4. Push the module slowly along the guide rails and then push the ejector levers inward to lock the module in position.

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5. Use a Philips screwdriver to fasten the screws on the module clockwise until the A5800 Wireless Access Controller Module for 32-64 APs is fixed into the chassis. The A5800 Wireless Access Controller Module for 64-256 APs can be installed in the following switches:

A5800-48G with 2 Slots A5800-48G-PoE A5800-48G A5800-24G-PoE A5800-24G A5800-24G-SFP

The module is installed in the open module (or interface) slot on the back panel of these switches, as shown below.

Follow the same basic steps to install this module (as you do the LSWM1WCM10 module), except always install this module with the ejector levers at the bottom.

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Problem: Device Will Not Power On

Problem: Device Will Not Power On
Device is supposed to be powered by PoE:
Ensure Ethernet cable is tightly seated in both endpoints (such as the

AP and PoE injector/PoE-enabled switch).

Ensure switch is not oversubscribed. Ensure PoE injector is connected to a good power supply. Ensure cable is good.

Device is supposed to be powered by adapter:

Ensure both sides of adapter are tightly seated. Ensure customer is using the correct AC adapter. Check power source.

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LEDs are designed to help you identify and solve problems when they occur. This slide provides a checklist of items you should check if you connect an AP or WLAN access controller to a power source and it does not power on.

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Problem: Ethernet Port Is Not Functioning Properly

Problem: Ethernet Port Is Not Functioning Properly
LED indicates an Ethernet connection is not established:
Ensure Ethernet cable is tightly seated in both endpoint devices. Ensure cable is not faulty. Ensure switch port is enabled.

LED indicates port is not operating at correct speed:

Ensure both devices support the higher speed.

Device does not send or receive traffic from the port:

Ensure AP received a valid IP address in the correct VLAN. Check VLAN assignment on the port.

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If you connect a new AP or WLAN access controller to the network and the wireless devices Ethernet port LED indicates a valid connection is not established, you should check the seemingly obvious causes first. The checklist in the slide serves as a starting point. If the port is not transmitting data at the speed you expect, make sure both endpoint devices support the higher speed. If the two devices are having difficulty autonegotiating a speed, you may want to manually configure the two devices to support the higher speed. Check the configuration guides for both devices. If a wireless device is not sending or receiving data, make sure that it has been assigned a valid IP address in the correct VLAN or subnet. You may need to verify the address and VLAN assignment on the devices switch port with the customer.

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AP Hardware Reset
AP Hardware Reset
A-Series Wireless LEDs AP Hardware Reset Modules and Transceivers for Controllers

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All of the APs, except the A-WA21 10 AP, have a Reset button, which you can use to return the AP to factory default settings. However, the controllers and modules do not have such a button. They are returned to factory default settings using a software reset, which will be covered in the next module in this course.

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Hardware Reset
Hardware Reset
Reset Button

A-WA2620E Reset Button

A-WA2610
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To reset an AP, apply power to it and then press and hold the Reset button for 20 seconds. After the AP reboots, it will be using factory default settings.

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Modules and Transceivers for Controllers

Modules and Transceivers for Controllers
A-Series Wireless LEDs AP Hardware Reset Modules and Transceivers for Controllers

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The next section lists the modules supported by the controllers.

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Modules and Power Supplies

Modules and Power Supplies
WLAN Access Controller A3000-24G-PoE Modules A-WX5004 Modules Power supplies Modules HP 1-Port 10-Gig Mod (XFP) E4200G Module HP 1-Port 10-Gig Mod (XFP) E4200G Module HP A5500 150WAC Power Supply HP A5500 150WDC Power Supply

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Two WLAN access controllers have expansion slots: the A3000-24G-PoE and AWX5004. You can install modules that support high-speed links. The A-WX5004 also supports two power supplies.

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10GbE and Gigabit Transceivers

10GbE and Gigabit Transceivers
A-WX5004 A-WX5002 A300024G-PoE+ A300010G-PoE+

HP X135 10G XENPAK SC SR HP X135 10G XENPAK SC LR HP X130 10G XFP LC SR HP X130 10G XFP SC LR HP X125 1G SFP RJ45 T HP X125 1G SFP LC SX HP X120 1G SFP LC LX HP X120 1G SFP LC BX 10-U HP X120 1G SFP LC BX 10-D

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The A-WX5004, A-WX5002, A3000-24G-PoE+, and A3000-10G-PoE+ support Gigabit Ethernet transceivers. The A3000-24G-PoE+ also supports 10GbE transceivers.

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Fast Ethernet SFP Transceivers

Fast Ethernet SFP Transceivers
A-WX5004 A-WX5002 A300024G-PoE+ A300010G-PoE+

HP X1 15 100M SFP LC BX 10-U HP X1 15 100M SFP LC BX 10-D HP X1 15 100M SFP LC FX HP X1 10 100M SFP LC LX

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The A3000-24G-PoE+ and A3000-10G-PoE+ also support Fast Ethernet transceivers.

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Summary
Summary
LEDs
APs WLAN Access controllers

Hardware reset Modules and transceivers

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In this module, you learned about the types of LEDs available on A-Series APs and WLAN access controllers. You also learned how to install the A5800 Wireless Access Controller Modules and how to perform a hardware reset on APs. Finally, you learned that two of the WLAN access controllers support expansion modules and most of the WLAN access controllers support SFP transceivers.

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