Contents

Course Overview.........................................................vii
Course Goals...........................................................viiCourse
Objectives .....................................................vii
Unit 1: Introduction........................................................1
SAP: The Company ....................................................2Product Ov
erview ....................................................15
Unit 2: Navigation........................................................39
Logging On to a SAP System .......................................40Navigating i
n the SAP System ......................................49Using Help and Personal
izing Your User Interface...............71
Unit 3: Systemwide Concepts ........................................91
System-Wide Concepts..............................................92
Unit 4: Logistics ........................................................125
Logistics Overview...................................................127Sales Or
der Management ..........................................131Customer Relationshi
p Management .............................155Production ........................
....................................171Supply Chain Management .................
.......................204Procurement ..........................................
...............215Supplier Relationship Management .............................
.235 Additional Processes and Product Lifecycle Management ....245
Unit 5: Financials .......................................................285
Financials ............................................................286
Unit 6: Human Capital Management ...............................325
Human Capital Management.......................................326
Unit 7: Analytics and Strategic Planning..........................355
Reporting, Analytics, and Strategic Planning.....................356
Unit 8: SAP NetWeaver ...............................................397
SAP NetWeaver: Overview.........................................398People Integr
ation ...................................................411
2006/Q2 2006 SAP AG. All rights reserved.
v
Contents SAP01
Information Integration ..............................................425Process
Integration .................................................435
Unit 9: Customer Service Network .................................447
SAP Services.........................................................448
Index .......................................................................473
vi
2006 SAP AG. All rights reserved. 2006/Q2