Chiu i ngoi giao

I. ngha: Mi khch d tic l nh im ca x giao, th hin s tn trng ca ch i vi khch, ng thi l biu hin tt nht ca mi quan h thn thin, ha hp gia hai bn. II. Cc loi tic: quc tic (State banquet, State dinner), tic ng (buffet dinner, cocktail), tic ngi (dinner), tic tr (tea party, hightea), tic tra (luncheon), ba n tra lm vic (working lunch), ba n ti lm vic (informal or working time). Gn y c thm mt loi hnh mi l Gala dinner. chun b cho mt ba tic, iu u tin chng ta phi la chn hnh thc tic no cho thch hp, k n l vic mi khch. Mi khch l hnh ng th hin cng v ngi ch. N bo m mc tiu c cho s thnh cng ca hot ng . Bi vy, hnh ng mi cng phi c mt s nghi thc c trng nht nh. Ngi ta ni qu tng khng quan trng m cch cho nh th no mi quan trng. Cng vy, tic to, tic nh khng quan trng m cch t chc, cch mi nh th no mi quan trng. III. Mt s cch sp xp tic ngi: * Hnh ch nht - Khch khng c phu nhn + Xp khch ngi trc mt ch tic. + Xp nhng ngi khc theo s th t xen k gia ch v khch.

- Khch c phu nhn + Xp b ch ngi trc mt ng ch, hoc xp ng khch ngi trc mt ng ch + Xp b khch chnh ngi bn phi ng ch, ng khch chnh ngi bn phi b ch.

- Chiu i c khch danh d + Xp khch danh d ngi bn phi ch tic + Ngi khch chnh ngi bn phi ch tic

* Hnh ch T + Xp khch chnh ngi bn tay phi ch nh

* Hnh ch U + Xp khch ngi bn tay phi ch nh + Phin dch ngi trc mt ch nh

Hnh ch U - Tng hp c khch danh d + Xp khch danh d ngi trc ch nh + Khch chnh ngi bn tay phi ch nh

* Bn trn

- Trng hp c khch danh d + Xp khch danh d ngi trc mt ng ch + Xp ng khch chnh ngi bn tay phi ng ch

- Xp khch chnh ngi bn tay phi ch nh ri xp khch khc sang bn tri, bn phi ch nh. Ngi ngi trc mt mt ch nh l ngi c cp bc thp

* Mt s im ch khi sp xp ch ngi ti bui tc: - Thng thng, ta t card de verre ti v tr ca tt c khch i vi cc on khch quan trng i hi nhiu nghi thc l tn; - Th t quan trng tnh t ch tic v khch chnh tr i; - Nu cng cp th xp ngi nhiu tui trc ngi t tui, n xp trc nam; - V chng khng ngi cnh nhau; - Gh chnh thng c li ra hoc vo sau mt t khch c th d nhn ra. IV. Mt s cng tc chun b: 1. Giy mi tic: iu u tin m ta phi ngh n l hnh thc giy mi. Giy mi khin cho ngi ta c trch nhim phi c mt, gip cho h nh ti thi gian c mi v n phn bit ngi c mi v khng c mi. Giy mi phi ng qui cch, ng chc danh ngi mi, vn phong phi ngn gn, r rng, tri chy, khng c t lp li. Ni dung c th hin di dng mt cu duy nht, khng c du ngt cu, c ngha l giy mi c c lin mt mch. Trong giy mi cn a ra c nhng thng tin chnh nh sau: ai mi, mi ai, theo th thc x giao g, l do mi, thi gian, a im d kin t chc, tr li bng cch no, trang phc v cch i ti ra sao (nu l ni t ngi bit n). Giy v mc in cng cn la chn cho thch hp. Loi ly trng, gin, c dy va phi v mc en l loi thng c s dng rng ri nht. Cc c quan nh nc chnh ph v cc doanh nghip ln ch s dng hnh thc c trng ca gii chnh thc, khc vi gii ngh thut c cch trnh by c o ring. Giy mi ca cc quan chc cp cao, t cp B trng tr ln hoc ca cc i s c in thm quc huy. Giy mi cn c chuyn sm cho khch (gi t nht l 24gi trc khi chiu i, nu on t xa n th gi ngay khi on n). 2. Chun b thc n: Vic la chn thc n xut pht t mc ch khch n ngon ming v an ton v thc phm. Nu la chn thc n khng ng khu v khch hoc

khng an ton th ba n coi nh tht bi. - Kinh nghim mch bo khng bao gi c p t thc n cho u bp v khng nn xut pht t s thch c nhn ca mt ngi no ra thc n. Trc tin cn tip thu nhng gi v nhng mn n m u bp quen thuc hoc nhng mn n d thnh cng nht. - Lu nhng ch n c bit ca khch (nu c) nh nhng mn n cm k tn gio, ch n king khem (o Hi king tht ln, khng ung ru; Ngi Hindu khng n tht b do th tnh linh thing ca b; o ngi Do Thi cm tht ln v ng vt c v cng) - Thng thng khng nn phc v khch nc ngoi nhng mn n dn tc ca nc h bi v nhng mn n s khng bao gi c nu ngon nh nc h. Nn c nhng mn n dn tc hoc a phng ca nc ch nh, tuy nhin, cn trnh nhng mn qu c o nh tht rn, chut, ra Trong ba tic c nhiu loi mn n u khc nhau. Ni chung chn thc n no tu thuc vo ch tic. Song ti cc ba tic trang trng thng theo trt t sau: - Mn khai v: Tic ng thng l sandwich tng hp. Tic ngi c th a dng hn. Vit Nam thng c nem cc loi, nm hoc bnh; - Mn sp: Chu u, mn xp thng n ngay sau mn khai v. Mt s nc chu n vo cui bui. Trung Quc li n hai loi sp khc nhau trong ba tic. Xp c th ng trong bt hoc a su lng. Sau mn sp l mn chnh. Mn chnh tu tng nc, c th l mt hoc hai mn. Nu hai mn th nn l mt mn ch bin t tht, 1l hi sn. Trong cc ba tic sang trng, gia hai mn chnh ngi ta thng phc v mt cc kem chanh nh ty mi v ca mn n trc. quan tm n khch, ngoi cc v khch chnh, ta cn ch hi thm ai n king phc v, k c nhng ngi n chay. 3. Chun b ung trong tic : Ru bia l nhng ung t khi thiu trong cc bui tic (tr nhng ba tic dnh cho cc v khch n t cc nc o Hi. Trong cc ba tic ny, nu khch khng ung th ch cng khng nn ung), nhng khng nn lm dng. Trong cc ba tic d trang trng hay bnh dn cng khng nn p khch ung say. Ta cn tun theo nhng tp qun nht nh, tc l nn bit khi khai v th nn ung loi ru no, trong ba n chnh nn dng loi ru vang hay trng, loi no th cn p lnh, loi no khng, sau ba n nn dng loi ru no. iu rt cn thit khng ch chng t ch nhn l ngi snh iu m cn hp khu v v ng php n ung. * Dng cho khai v: c nhiu loi, c th dng ru whisky, loi ru mnh ph bin Chu u, c th ung nguyn cht, thng rt 1/8 cc ln, hoc pha thm soda, hoc (khong cc ln). Ru GIN ca Anh hoc H Lan, c th pha thm tonic v vi lt chanh thi mng, smbanh cng l mt th dng cho khai v loi sang, c dng trong cc cuc chiu i cc Nguyn th, ngi ng u Chnh ph hay cc B trng. Ni chung l dng trong bui chiu i trang trng. Ngoi ra, khi khai v, khch c th ung cc loi ung khc nh bia, nc ngt, nc sui. Tt c u phi rt ra cc to.

* Ru dng trong ba chnh: trong tic ngi, khi dng cc mn chnh, ngi ta thng khng dng cc loi ru mnh khai v na nh Whisky, GIN m thng thng ngi ta dng cc loi ru vang hoc vang trng. Vang dng khi n cc mn tht, vang trng dng khi n hi sn. Ru trng nh VODKA, hoc Mao i ca Trung Quc, ru sm ca Triu tin hoc ru np mi ca ta c dng chc khi bt u tic ng hoc tic ngi, tic ln cng nh tic nh (chc ru c th khi bt u hoc sau khi dng xong mn chnh, trc khi chuyn sang mn trng ming. nc ta, ti cc bui quc tic, li chc ru hoc din vn c c vo u bui tic. Trong gii ngoi giao, li chc ru bt u vo trc lc n trng ming). Tuy nhin, Sm banh, c sn xut u tin vo th k XIV ti tnh Sampagne, Php - l loi ru ngon, qu c s dng rng ri, ngi ta c th s dng vo bt c lc no, v ngi ta thng dng vo gi pht trang trng nht ca bui tic chc tng khch. * Ru dng sau ba n: Trong cc ba tic ngi trang trng, sau khi dng trng ming xong, ngi ta thng mi khch dng tr, caf. Lc ny, ngi ta thng mi khch cc loi ru mnh tiu cm, ngi ta thng gi l ru cho digestive. l cc loi ru c nng cao nh Cognac (l loi ru sn xut t nho, c mnh ti vng t Cognac, thuc qun Charante cng l ni sn xut ra Smbanh (v c mi thm c bit nn ngi ta thng mi bn b khi chia tay nhc nh ngi i xa lun nh n hng thm ca ru qu hng nn dn dn tr thnh tp qun dng ru cognac tin ngi sp i xa). Ngoi ru Cognac, ngi ta thng dng cc loi XO, Remy Martin cng thng c dng cho digestive. Tuy nhin, Vit Nam, ta thng dng c cc loi ru ny trong khi dng cc mn n chnh. y l theo thi quen. Trong cc cuc gp g bn b th tu s thch, nhng trong cc bui tic chnh thc ca lnh o ta nn dng cc loi ru cho ng thi im thch hp. Trong cc bui tic ng th vic s dng ung c th t do hn, theo thch. 4. Trang tr bn tic Cc bn tic cn trang tr ging nhau, tr bn danh d trnh cm tng ch nh phn loi khch. Bn tic phi c tri khn, khn bn phi l vi trng, c l phng, tri ngay ngn, nu c th lt mt lp n, d hoc vi dy bn di cho cc, chn vng chc, c ph cch mt t vi cm, khn bn danh d c tri chm t. Khng tri khn ni-lng, vi hoa. Trn bn tic nn trang tr mt vi cnh l, hoa ti cho thm p , trc mt khch chnh c th by bt hoa p, nu l l hoa cao trc mt khch, khi bt u n phi em i ch khc khi vng khch. Trang tr hoa l mt yu t quan trng trong ba tic. Hoa trang tr bn tic thng theo ma, nhng khng nn chn loi hoa c mi qu gt lm mt s hng th thng thc mn n. Mu sc nn ch . Hoa khng nn cm cao che khut nhng nhn vt tham gia ba tic. Phng chiu i nn c li i rng ri, bn gh phi c lau chi sch s, sp xp ngay thng. Gh ngi khng nn k cht qu lm cho khch ngi n khng c thoi mi v

kh cho ngi phc v. Cn kim tra li gh xem c b gy, b ba lng gh ra khng. Phng chiu i phi c trang hong sang trng; n trong phng chiu i phi sng nhng khng lm khch chi mt. Dng c chiu i phi c lau chi tht sch s, khng st m. Dng c n, ung phi y theo yu cu ca thc n: n cm u cn nhng th g v n cm cn nhng bt, a g Sp xp ch ngi trong chiu i (tic ngi) phi tng xng vi cng v ca khch. Phi c s bn tic trong phng tip khch hoc phi c ngi gip khch tm ch ngi, trnh khch i i li li tm ch ngi trong phng chiu i. Phi cn nhc v thn trng trong vic sp xp ch ngi xung quanh bn tic. Xp khng ng vi cng v ca khch thng lm cho khch khng hi lng, nhiu khi phn ng. 5. Tip n khch: Trong cc hot ng tip tn, ch nhn bao gi cng n khch li ra vo phng tic hoc ti snh. y l mt hnh thc biu th s trng th v thn tnh nht ca ch nhn i vi khch. Bn cnh ngi ch ch phi b tr mt quan chc l tn hay cn b i ngoi - ngi bit r danh sch khch mi gii thiu khch cho ch nhn ca hot ng l tn . Sau khi phn ln khch ti v nht l sau khi khch chnh ti th ch nhn c th giao cho mt ngi thn cn no ng n khch. Cn ngi ch tic s ng vi khch danh d hoc ho nhp vo m ng. Tuy nhin, i vi cuc chiu i ca Nguyn th quc gia hoc Th tng Chnh ph th ch nhn trc tip n khch l rt hn ch, tr trng hp chiu i mt nguyn th quc gia hoc ngi ng u Chnh ph khc. Cn cc cuc chiu i nh nhn dp quc khnh, nm mi th do mt Th trng B Ngoi giao hoc i khi l V trng V L tn ng n khch. 6. Gii thiu khch: Trong mt cuc tip khch, vai tr ca ch nhn l phi to iu kin cho khch d dng lm quen vi nhau trong sut bui tip. Do , ch nhn phi c trch nhim gii thiu khch vi mi ngi, nht l vi khch tham d. Theo tp qun chung, ngi ta khng gii thiu nhng nhn vt hng u nh vua cha, Tng thng, Th tng vi quan khch v h l ngi ni ting. Theo php lch s, ngi ta thng gii thiu nam, n cp di v cp trn (tr cc nhn vt VIP trn). Nhn chung trong cc cuc giao tip, nu khng c ch nhn , thng thng th ngi n sau t gii thiu vi ngi n trc. Ngi tip v ngi c gii thiu u c ngha v gi tay ra bt. Nhng ngi ph n thng ch ng a tay cho nam gii bt. Ring i vi khch l ngi Hi gio cn phi ch . Mt s nc nh Iran v Arp Saudia, nam n khng bt tay nhau nn ta khng ch ng bt tay trc. Trong cc bui quc yn, th d bui d tic cho n Nguyn th quc gia hay ngi ng u Chnh ph, mt s nc vn gi tp qun hai v Nguyn th hoc hai Th tng ng bt tay quan chc hai nc n cho trc khi vo bn tic theo danh sch do mt cn b l tn ti nc s ti c vi y h tn v chc v. Cng c ni, Nguyn th ca mt nc t gii thiu quan chc ca nc mnh. C mt s nc Nguyn th hoc Th tng tip ngn Nguyn th hoc Th tng nc khch thm cng vi mt s nhn vt quan trng trong mt phng ch trc khi sang phng tic. y cng chnh l ni trao i tng phm ghi nh mt cuc ving thm. Tuy nhin, hnh thc trao i tng phm ny ang c n gin ho bng cch trao qua ng l

tn. 7. Quan tm n khch: ch nhn cn c hnh thc quan tm n khch mi. Tuy nhin, trong mi trng hp, ch nhn cn dnh cho khch tham d s quan tm c bit, trnh khch ri vo tnh trng n c, v do v tr c bit ca h, cc khch mi thng c thi thn trng khng li gn cc nhn vt quan trng nu khng c php hoc h b vy quanh bi cc phng vin hoc nhng ngi qu quen bit. Bi vy, cn c mt nhn vt c ch nh r rng, thng l ch nhn lun lun i cng vi khch danh d, trnh cho khch ri vo nhng tnh hung kh x hoc to thun li cho khch tip xc vi khch tham d cng nhiu cng tt. Nhng c ch quan tm khng ch l mt vic lm lch s m cn to thun li cho s giao tip v hiu ng ngha ca s hin din . 8. Cch s dng dng c n ung trong bn tic * Dng c n v th t: Vic s dng dng c n thng gy ra lng tng cho nhng ngi d tic khi n theo kiu u. y cng l iu d hiu v vn ho ca mi dn tc mi khc v i vi mi ngi Vit Nam vic dng a trong sut ba n, cho tt c cc mn n tr thnh qu quen thuc. Cn vic s dng dng c n u th rt hn hu. Tuy nhin, vic sp xp v s dng cc dng c n rt n gin v theo l-gch: bt u bng nhng ci xa a n nht v kt thc vi nhng ci st a n nht. Khc vi i a Vit Nam - dng c n ung rt a dng nh gp, r, dm, x, v cm; v gip ni di tay khi cn thit. Trong khi , dng c n ca ngi phng Ty rt chuyn dng, th no vic ny. Dao n lun bn tay phi - iu ny xut pht t tc l dao lun bn mnh, d trong nh hay ngoi v dao l dng c u tin ca ngi du mc, ca dn ly tht l chnh. Dao lun bn tay phi, ngay c khi eo dao bn tay tri, ng tc t nhin l rt ra, t bn phi. Na xut hin sau, chim ch cn li bn tay tri. * Cch cm dao na: Do dao xp bn phi, na bn tri nn ngi ta ngh rng tay tri cm na, tay phi cm dao. Thc ra cm tay no cng c. Tuy nhin, cng nh xp bn tic, cng c cch cm na tay tri - kiu Anh, tay phi - kiu Php. Cm na tay tri th rng na quay xung di. Nu cm na tay phi th rng na hng ln trn - kiu nh xc thc n a ln ming v ngi ta cm na tay phi n cc thc n khng cn phi ct nh c, trng, trng ming. Do vy ch cm na tay phi khi cn thit. Khi khng s dng dao, ngi ta t dao ln thnh a, li quay vo pha trong. Khi kt thc mt mn n, ngi ta t dao v na song song trong lng a. y l quy c ti dng xong mn n to iu kin thun tin cho ngi phc v. Cng nh dao, na, khi n bnh m, ngi ta dng dao pht b, do vy pha tay phi ngi ta t a b v dao pht b. Pha tay tri - ngi ta t a bnh m. Nc chm (khi n nem) ngi ta t pha tay tri - cm na. y l iu ngi t chc ba tic v thc khch cng cn phi bit. 9. Giao tip trong chiu i Chiu i l mt dp tt tt c mi ngi tham d trao i, chuyn tr. Tht t nht v bun chn khi mi ngi u ngi ngng, gi v t ci m trong ba n. Li khuyn i

vi ngi i d chiu i v gi v t nhin trong giao tip vi nhng ngi ngi gn mnh. C gng tham gia vo cuc i thoi ca mi ngi trn bn tic. Mun ni chuyn khi n, nn gc dao na ln mp a ln. Tuyt i khng cn na dao trong tay v ra iu b khi ni chuyn. Va n va ni chuyn t tn. Trnh ni chuyn vi thc n trong ming Giao tip th no, trao i ci g? C rt nhiu chuyn ni, v d nh: Khi n ni chiu i cn n cho ch nh v cm n li mi. Khi vo bn tic, nn n bt tay cho hi nhng ngi ngi cnh hoc trc mt mnh, t gii thiu v mnh lm quen. Trong ba n c th ni chuyn v thi tit, kh hu, s thch, mn n Cn trnh sa vo nhng chuyn chnh tr phc tp v nhng vn c th gy tranh ci. Trong trng hp gp nhng vn gy tranh ci th ng tham gia hoc tm cch li cu chuyn sang ch khc. Cng nh lc n, khi kt thc tic, ngi c mi cn n cho, cm n ch nh v ni mt li khen v ba n. *. Nhng iu cn bit khi c mi d chiu i - Tm hiu ch nh l ai, cp no, mc ch ca bui chiu i, thnh phn d tic; - C i d hay khng i d tic ( ch tic khng b ng, lng tng); - C quy nh trang phc cho bui tic hay khng; - n ng gi theo giy mi (c bit l tic ngi); - Tic ngi thng c s xp bn tic, trc khi vo phng tic nn quan st nhn bit ch ngi ca mnh; - Khi ngi xung gh th ly khn n tri trn hai i, khng ci khn ln c o hay tht lng. Ch dng khn n chm thc n ming ch khng dng lau mt; - T th ngi: thng lng v ch ci u khi n, khng ci tay ln trn bn; - Khi bt u n, ch cho ch v khch chnh ly thc n ri mi ly cho mnh - ng n ung khi ch v khch pht biu; - Ngi cnh ph n nn mi v nhng ph n ly thc n trc. Khng dng dng c n ca mnh ly thc n mi ngi khc, khng p ung ru hoc n nhng mn m ngi khc c khng thch. - Ly thc n va phi, n ht mi ly tip. Nn n mi th mt t, khng nn n NHIU QU MC mt mn ring no . - Trong khi n trnh nhai tp tp; - Chuyn thc n sang bn phi. ng ly ming thc n cui cng trn a. ng yu cu phc v tip ln th 3 cho mt mn n. Nn n ht tt c nhng th c trn a ca bn. - Mun xa tm phi dng tay che ming - Khi d tic ng, ly thc n xong nn ri ngay khi bn, nhng ch cho ngi khc vo ly thc n - Khi c vic cn phi v sm, nn gp ch nh gii thch c thng cm. - Ngi ch nn ngi khi gia ch mi ngi hoc khi bn hi. - Nhiu gia nh s cu nguyn trc ba n, nu bn khng theo o, yn lng v tn trng nghi l ny. - Nu bn khng n mn no, ch cn chuyn sang cho ngi khc, nu gia ch mi, tr li "It looks good, but I think I won't have any thank you."

- C gng gi bn n v khn n sch s. Khng vt xng hoc cc th khc ln bn. - Khng nh bt c ci g. Nu bn khng nut ni th no , dng khn n. - Khng hi, khng hp s sp (sp, canh hoc m). - Khi thc n c chuyn n cho bn, nh ni "Thank You." - Khng vi tay qua bn ly th g rt bt lch s. Hy nh ngi gn a gip. Nu bn mun mn no nhng n khng gn bn, hy ni Please pass the - Nu bn phi ri bn tic mt chc, nh ni "Excuse me for a moment, please." - Nu gia ch mi bn mt mn bn khng quen, nh ni "Thank you. It looks very good, but I'm not quite used to American food yet. Maybe next time, thanks." - Khng chm vo mi, tc hay rng vo thc n trn bn tic.