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Your essential L&D conference

Featured case studies include: GE, Bupa International, DHL, Barclays Banking Group, Sky, Randstad, Deloitte, Lloyds Banking Group, Admiral Group, dmg media, RSA, Topaz Energy and Thomson Reuters.

In association with:

Supported by:

Chaired by Reeta Chakrabarti,

Conference media sponsor:

World of Learning is an accredited CPD event:

BBC Education and Social Affairs Correspondent

For every Platinum delegate!*

For every two-day delegate!*

iPad2 or

Samsung Galaxy Note

Kindle Paperwhite with WiFi

Book now at www.learnevents.com or call +44 (0)20 8394 5171

Hear from the industrys leading innovators

The World of Learning Conference combines extensive research with authoritative input from key industry figures to provide an up-to-the minute overview of the major trends affecting the senior learning and development professional.

Reeta Chakrabarti, BBC Education and Social Affairs Correspondent Reeta Chakrabarti has spent most of her career at the BBC, with many years reporting politics from Westminster. Reeta became Education Correspondent in 2010 and has also presented on the BBC News Channel, BBC World, and Radio 4s The World Tonight. Rick Jackson, DHL Rick Jackson, VP, Global Head of CIS, DHL Express, is responsible for the companys worldwide engagement program. He has been an international specialist in IT, HR and management roles for 10 years. Sameena Bashey, GE As well as being Country HR Director for GE Healthcare UK and Ireland, Sameena heads up GEs UK HR Council a forum where HR leaders from all the GE businesses set UK HR strategy and share best practice. Much of her experience has involved leading change in challenging environments, managing employee relations and developing talent. Lisa Redekop, Thomson Reuters With over 20 years experience in sales, L&D and B2B marketing positions across high technology, information and financial services, Lisa has recently added the sales L&D function at Thomson Reuters to help build sales management best practice and high performance. Stevan Rolls, Deloitte Stevan is Deloittes UK Head of HR and co-lead talent partner for the firm across EMEA. A chartered occupational psychologist, Stevan has a Masters Degree and PhD in applied psychology from Cranfield. David Steer, Admiral Group As ILM Centre Manager at Admiral Group, David is responsible for the facilitation of leadership and management qualifications for many of Admirals staff, and is passionate about L&D at all levels. Catherine Rush, dmg media Catherine is accountable for talent management, people development and Corporate Social Responsibility at dmg media. An experienced coach and mentor, Catherine delivers innovative solutions to achieve objectives within a rapidly changing, multi-region, complex environment. Sam Burrough, Unum After years developing traditional eLearning modules, Sam now focuses on ways to support independent learning. He is an online learning consultant at Unum, one of the UKs leading financial protection insurers.

Dr Maren Deepwell, ALT Dr Maren Deepwell is the chief executive of the Association for Learning Technology (ALT). ALT is the UKs leading membership organisation in the learning technology field with over 1,000 individual and over 225 organisational members from across educational sectors. Craig Taylor, Bupa International As Learning Technologies Manager for Bupa International, Craig focuses on raising the profile of emerging technologies and how these can be used to enhance the learners experience whilst adding benefits to the business. Mike Thompson, Barclays Mike has been working at Barclays for over 23 years. His recent projects include rolling out the Leadership Excellence Programme across the UK, Europe and Africa, and the delivery of an employee engagement programme across the Barclays Group. He currently manages the Barclays Early Career framework. Bradley Honnor, Infosys Bradley has 20 years experience in the development field and is a qualified psychotherapist. Having worked extensively with the public sector including the Probation Service and Youth Justice Board, Bradley now offers advice for the private sector and specialises in behavioural change. Krissie Owen, RSA Krissie has been in the learning and development industry for over 10 years, with experience across a number of large global and national organisations including Barclaycard, LV= and most recently RSA, where she heads up the Learning & Development e-enablement agenda for the UK business. Professor Patricia Riddell, University of Reading As Professor in Applied Neuroscience at the University of Reading, Patricia specialises in the ways in which research in neuroscience can be applied in the real world, supporting and extending our understanding of human behaviour. Niall Gavin, FirstGroup From an incredibly varied background from postman through to professional actor, office manager to IT training manager, Niall is now the Head of HR & Learning Technologies at FirstGroup Plc, the leading transport operator in the UK and North America. Adrian Price, Randstad Having excelled in several international roles, as head of L&D at Ranstad Adrian has delivered a programme of products to develop its people, meet business aims and work towards becoming a high performance organisation.

To book your place call +44 (0)20 8394 5171 or visit www.learnevents.com

Day One: Tuesday 1 October

Executive Session (for Platinum delegates only) P1 09:10 09:50 Strategising for a talent centric organisation Talent a key corporate asset Your organisation needs a talent mind-set Developing the talent centric employee strategy Integrating your talent technologies Rob Caul, CEO, Kallidus Executive Session (for Platinum delegates only) P2 09:10 09:50 Learning strategies to encourage innovation and competitive advantage How engagement and innovation feed one another Addressing the common barriers to innovation in the workforce What learning strategies can be implemented to harness innovation? Ian Luxford, Learning Services Director & Francis Goss, Head of Employee Engagement, Grass Roots

09:15 09:45 Delegate registration and morning coffee (Platinum Delegates from 09:00) 10:00 10:05 Chairs opening of the conference Reeta Chakrabarti, BBC Education and Social Affairs Correspondent Opening Address 10:05 10:45 L&Ds strategic role in transforming the business Rick Jackson, Vice President, Head of CIS, DHL Express How do you introduce change that turns loss to profit and motivates 100,000 people in the most international company in the world? Rick Jackson will share how creative concepts engaged individuals to drive positive transformation of the business and the bottom line.

M1 10:50 11:50
Cultivating agile leaders to deliver future growth and success Where will leadership be in five years and what does this mean for your organisation? What development will make your leaders effective and drive the business in future? How L&D can support leaders to manage through economic and demographic shifts David Steer, ILM Centre Manager, Admiral Group; Charles Elvin, CEO, Institute of Leadership & Management

M2 11:15 12:15
L&D informed by how the brain learns Find out how understanding more about how the brain learns can help a business to deliver learning results What might prevent people from applying what they have learnt during training? How can we make learning more sticky? Patricia Riddell, Professor of Applied Neuroscience, University of Reading

M3 11:30 12:30
Gamification to engage and deliver results How much can we engage in the artificial and apply it to reality? Training for irreplicable events Do virtual experiences embed learning? What are the long-term business benefits and how can we measure them? David Butterfield, Head of Learning & Development, Aggregate Industries; Juliette Denny, Managing Director, Growth Engineering

12:30 13:30 Lunch and opportunity to visit the exhibition

Panel Debate 13:40 14:20 The future of learning and development

The panel will discuss the impact and opportunities of the latest technology developments on L&D, as well as some of the lessons learnt, from LMS to mobile to MOOCS. How do you adapt and keep on top of such a rapidly changing world in the delivery of learning? Should technology be defining or enabling learning, or is technology not really the important thing in L&D? Laura Overton, Director, Towards Maturity; Niall Gavin, Head of HR & Learning Technologies, First Group; Tim Neill, Independent Consultant

A1: 14:30 15:30

Delivering continuous talent management Where does training end and talent management begin? Driving motivation and productivity Designing courses for the whole organisation How having a talent brand attracts, retains and maximises human capital Catherine Rush, Head of Talent, dmg media; Andy Dickson, Head of Global Solutions, Impact International

A2: 14:45 15:45

Embed, endure, apply with contextual learning Delivering relevance and learner engagement through context Embedding enduring problem solving skills The power of socialising Building contextual intelligence for continually applied and independent learning Bradley Honnor, European L&D consultant, Infosys; Jane Hart, Founder, C4LPT

A3: 14:55 15:55

Building success through an eLearning culture How to move to an eLearning culture and how it can benefit the business Saving on cost whilst providing flexibility Adapting for continuous improvement Building the case for further eLearning Krissie Owen, Learning & Development Partner, RSA; Paul Stevens, Managing Director, Assima

Network, share, compare 16:00 16:45 Facilitated networking

In an increasingly inter-connected world, we look at the growing importance of collaboration and offer the opportunity to network with peers and organisations in order to develop innovation, flexibility and foresight as learning and development professionals. Choose one of the following networking themes: A4: Leadership development A5: Learner engagement A6: Learning technologies

To book your place call +44 (0)20 8394 5171 or visit www.learnevents.com

Day Two: Wednesday 2 October

Executive Session (for Platinum delegates only) P3 09:10 09:50 Learning as the core performance driver during change Avoiding the here we go again element of on-going transformation How to keep energy high and reduce the risk of a performance dip Real examples to explore how to use learning as a motivator throughout small and large scale change Jane Sparrow, Managing Director, The Culture Builders Executive Session (for Platinum delegates only) P4 09:10 09:50 Leading in a VUCA world The new leadership framework VUCA (volatility, uncertainty, complexity and ambiguity) Managing in challenging times means that we cannot prepare for the future based on past experiences applying VUCA How to develop agile leaders who are mindful, collaborative, engaging, innovative and inspirational Reframing talent management strategies to thrive in a VUCA world Andy Dickson, Head of Global Solutions, Impact International

Keynote Address: 10:05 10:45 Leading a global organisation through learning and development Sameena Bashey, Country HR Director, UK & Ireland, GE In a global business with multiple functions, how do you deliver world-class L&D and award-winning leadership programmes? Find out how GE develops the best people to take on the worlds toughest challenges, and what we can learn from their strategic approach.

M4: 10:50 11:40

Maximising human capital through effective engagement How can L&D play a valuable role in engaging individuals and the workforce? Raising efficiency, staff retention and commitment through L&D How talent management can promote continual engagement Lisa Redekop, Global Head of GSAM Academy, Thomson Reuters; Liggy Webb, Managing Director, The Learning Architect

M5: 11:15 12:05

Beyond the workshop: making experiential learning stretchy Theory versus practice in experiential learning Transfering learning to long-term impact Maximising experiential learning to meet other business objectives, such as social responsibility and leadership development Frank Gleeson, Retail Sales Director, Topaz Energy; Keith Stanton, Partner, Votive Leadership; Jan Levy, Managing Director, Three Hands

M6: 11:30 12:20

Mobile learning in place and in practice How far have we come in mobile learning technologies? Identifying solutions to meet a business need Can mobile learning work effectively across multiple devices? Keeping mobile learning tools up-to-date Is Cloud and HTML5 the new mobile solution? Helen Bingham, eLearning Resources Manager; NHS; Alison Potter, eLearning Programme Manager, NHS; Andre Wigley, CEO, Redware

12:20 13:15 Lunch and opportunity to visit the exhibition A7: 13:15 14:05
Delivering value in L&D to drive the business through changing times How L&D can enable effective change Designing the right learning solutions to meet business objectives and deliver value Making L&D an integral part of the changing business landscape Richard Clayton, Head of Learning & Development, Lloyds TSB; Adrian Price, Head of Learning & Development, Randstad

A8: 13:20 14:10

Social learning thats fit for business Laying the foundations for social learning Where has social learning been most effective and what has been the impact? Are there obstacles and risks involved? How do you encourage social learning and maintain engagement past the fad stage? Craig Taylor, Learning Technologies Manager, Bupa International; Paul Matthews, Managing Director, People Alchemy

A9: 13:30 14:10

Content curation for learning filtering the information overload The role of the trainer as a guide to resources How to efficiently source online content to form personal learning strategies Moving to self-directed learning The potential for social contribution Sam Burrough, Online Learning

Consultant, Unum; Martin Couzins, Journalist, LearnPatch

A10: 14:15 15:05

Ensuring future employees have the relevant skills Should businesses start to take more action to provide skills? How is this working in practice? How businesses can collaborate to deliver qualifications of value Mike Thompson, Head of Learning & Development, Barclays; Dereth Wood, Group Director of Adult Skills, learndirect

A11: 14:25 15:15

Coaching to foster talent and raise staff engagement Making coaching a driver to development and engagement Innovation in coaching to drive innovation and performance Training the next generation of coaches for future growth and prosperity Stevan Rolls, UK Head of HR, Deloitte; Ian McDermott, Founder, International Teaching Seminars

Closing Address: 15:20 15:50 Learning for tomorrows technology and tomorrows workforce Dr Maren Deepwell, Chief Executive, Association for Learning Technology How can businesses best prepare for future technologies and the emerging workforce? Dr Maren Deepwell will explore the latest developments and discuss how we can keep pace with technological change for learning.

To book your place call +44 (0)20 8394 5171 or visit www.learnevents.com

New fringe seminars

The new fringe seminars are designed for those who work or collaborate with L&D decision makers, from sales directors to heads of customer service and line managers, to newcomers in the L&D profession. Two-day delegates can invite a colleague to attend these sessions, or they can be booked separately on an individual basis.
Tuesday 1 October: 13:40 14:20 F1 How learning technologies can deliver impressive customer service results Accelerating time-to-competence for new starters using learning portals Customer scenarios to engage staff with fast-changing products Increasing sales capability of internal teams Breaking down silos and creating a transformative e-learning culture Kenny Henderson, Head of Talent Development Operations, Sky; Charles Gould, Managing Director, Brightwave Tuesday 1 October: 13:40 14:20 F2 Making an impact in your new training role Knowing the training industry Knowing your business and audience Knowing your own trainer and learning style preferences Knowing whats in your trainers kit bag Knowing what to evaluate and measure Tim Drewitt, Learning Technologies Specialist, Eversheds Wednesday 2 October: 10:10 11:00 F3 The value of accredited leadership training Hosted by: What does accredited leadership and coaching development deliver to the individual and the organisation? Assessment as key to demonstrating learning and ensuring its transfer to the workplace Engaging the participants manager as a vehicle to success What line managers can do to enable new leadership to flourish David Pardley, ILM Senior Manager for Research and Policy, Institute of Leadership Management Wednesday 2 October: 10:10 11:00 F4 Optimising sales performance through effective learning How Kia used learning to create competitive advantage How deliberately moving away from industry standard has transformed the effectiveness of Kias sales training Why off the shelf solutions didnt work for Kia Overcoming the challenges of high sales staff turnover Karen Fagan, Academy Executive, Non-Technical Development and Delivery, Kia Motors UK; Joe Kennard, Founder, Purple Media

Members of the Institute of Leadership Management are invited to attend this fringe seminar on leadership management on a complimentary basis.

Exclusive Networking Dinner

Dont miss out on the new World of Learning Networking Dinner, the most exclusive networking event in the industry calendar. Held at the Crowne Plaza Hotel the event promises to be an excellent opportunity to network with peers in a relaxed environment. For more information on attending please call the team on +44 (0)20 8394 5171.

More than a conference

We understand the need to ensure you get the most value from the event. More than just a conference, the World of Learning offers delegates access to a wealth of benefits, including:
FREE exhibition with over 120 leading L&D suppliers Pre-booked meetings with exhibitors who match your requirements The Technology Test Drive: sample the latest technology for yourself Experiential Learning Workshops and Interactive Learning Zones Free seminars with practical advice from suppliers Lunch & refreshments Networking opportunities Access to the Good Practice Toolkit & Clear Lessons Access to Yajit business videos Delegate gifts including an iPad2, Samsung Galaxy Note and a Kindle Paperwhite* (see reverse for details) FREE WiFi throughout the exhibition hall

Matched meetings

This year, to help facilitate productive meetings with relevant suppliers at the event, we are offering the opportunity to pre-book meetings with exhibitors. The World of Learning team will be on hand to help match your requirements with relevant suppliers before sending you a personalised itinerary of scheduled meetings before the event.

In association with:

Supported by:

Conference media supporter:

Media supporters:

All information correct at time of going to press. The organisers reserve the right to make changes where necessary.

*Terms

and conditions apply, see website for full details

Delegate benets
Platinum delegate package
The Platinum delegate package includes the choice of:

Two-day delegate package

The two-day delegate package includes:

or...
FREE Apple iPad2 16GB Apple A5 chip Cameras for FaceTime video calling, HD video recording and Photo Booth Up to 10 hours of battery life FREE Samsung Galaxy Note 10.1 2GB of RAM A 10.1-inch screen Intelligent face detection Smart digital handwriting software with S Pen stylus FREE Kindle Paperwhite: Patented built in light 62% more pixels for unsurpassed resolution New hand-tuned fonts Eight week battery life Holds up to 1,100 books & Kindle exclusive titles Built-in WiFi

Plus...

Exclusive access to the Executive Conference Sessions One nights stay at an NEC, Birmingham hotel A free place at the exclusive Networking Dinner at The Crowne Plaza

... and much more

Delegate rates
Two day delegate: One day delegate: Platinum delegate: Fringe seminars: (per seminar) 995 + VAT 647 + VAT 1,475 + VAT 110 + VAT

FREE access to a wealth of learning resources:

Delegates will all receive access to the GoodPractice Toolkit and Clear Lessons videos. Provided by The Corporate eLearning Consortium, they are on-demand, online resources for busy leaders and managers to find relevant solutions to everyday workplace challenges easily and efficiently.

Booking Code:

up to 40%
Booking discounts*
booking discounts are available*

The Charity Learning Consortium will also be providing access to the GoodPractice Toolkit and Clear Lessons videos for not-for-profit organisations, plus entry to over 200 eLearning courses spanning IT skills, soft skills, personal development, health & safety and legislation.

Early booking discount by 28 June 2013 (30%) Platinum package discount by 28 June 2013 (10%) Early booking discount by 31 August 2013 (20%) Association discount BILD, TAP, ILM, AMED (further 10%) 4 or more delegates (further 10%) World of Learning 2012 delegate (further 10%)

These discounts may be used in conjunction with the early booking discount as a cumulative saving, however cannot be used in conjunction with one another. These discounts do not apply to the Platinum package.

Delegates will receive access to Yajit.com, business videos helping you with training, meetings and conferences. Provided by Blue Beetle Training, watch Yajit videos for valuable tools, raise discussion points with teams, or introduce new ideas. Need some ideas for yourself, want to question the practice in your organisation, or need to drive up standards? Yajit videos are a great way to start people talking.

The Platinum package discount cannot be used in conjunction with any other discounts. The booking discounts do not apply to the Fringe seminars

Venue: Hall 3A National Exhibition Centre, Birmingham, B40 1NT

Exhibition opening times: Tuesday 1 October Wednesday 2 October 10:00 17:00 10:00 16:00

For directions to the NEC Birmingham, visit: www.thenec.co.uk/travel

*For

full terms and conditions for booking discounts and delegate benefits visit www.learnevents.com