KEVIN SMELTZER

448 Frontenac Bay

Thunder Bay, ON P7C 1M6
(807)621-3659
kasmeltz@lakeheadu.ca

June 19, 2009

Human Resources

Dear Sir/Madame,

I am a master at using the computer productively including creating and maintaining spreadsheets,
documents, and effective use of e-mail. I’ve been programming computers since the early 1980’s and
have used a combination of dedication and trial and error to teach myself the ins and outs of
programming. Now that I have formal education in the computer science field I feel that my self-
learnt methods combined with my schooling make for an unbeatable combination.

In addition to my outstanding computer skills, I have much experience managing groups of people.
This experience has naturally included helping others improve both their specific skills and their
overall attitude and outlook on the work environment.

After recently graduating from Lakehead University I’m very excited about the prospect of
establishing my career and I look forward to speaking with you in greater detail about how my
specific talents would relate well to the available position. I can be reached during the day or in the
evening at (807)621-3659.

Sincerely,

Kevin Smeltzer
Kevin Smeltzer
448 Frontenac Bay
Thunder Bay, ON P7C 1M6
Phone: (807) 475-3626
Email: kasmeltz@lakeheadu.ca

OBJECTIVE
I am seeking employment to complement my career pursuits. For this, I am looking to form a learning
partnership in which my standard of excellence in achievement and leadership can contribute to your
organization and in which we will both enjoy an exciting opportunity to reach our common goal of
being simply the best.

QUALIFICATIONS
My strong background in technology, together with my personal discipline and commitment to achieving
make a great combination for any workplace environment. With over 20 years of computer experience,
I am in a position in which I am comfortable with almost any computer task put before me. Also, as my
knowledge has been to a large degree self taught, I have developed the ability to learn knew subjects
with extreme ease.

I have a strong background in computers including but not limited to the following areas of expertise:

 Excel
 Word
 Visio
 Access
 Adobe Acrobat
 Windows
 E-mail

Apart from my computer skills you will also find that I have excellent time management, as well as
written and verbal communication skills.

My time spent as a manager and leader has provided me with valuable experience in helping others to
upgrade both their job specific skills and their overall approach to life.

This combination of computer and soft skills amounts to an equally strong ability to use technology to
its fullest advantage, and as a person with the necessary motivation and skills to make a positive
difference in any situation with which I am presented.

EDUCATION
2009 BSc in Computer Science from Lakehead University, Thunder Bay, ON
(Average 86%)

1992-1996 OSSD & OAC Diploma, Sir Winston Churchill Highschool, Thunder Bay, ON
Highlights include four straight top three finishes at the Lakehead University Computer
Contest, placing in the top five percent Canada wide in the grade nine math contest, and
numerous musical excellence awards.
EMPLOYMENT
2008-2009 Research Assistant, Lakehead University, Thunder Bay, ON
Worked on the following papers:
Hosam El-Ocla, “TCP CERL: Congestion control enhancement over wireless networks”,
Wireless Networking, 2008. (received acknowledgement)
Hosam El-Ocla, Kevin Smeltzer, “'Impact of high load wireless network on the performance
of TCP CERL”, IEEE WoWMoM, 2009. (under review)
Hosam El-Ocla, Kevin Smeltzer, “TCP CERLv2: Performance enhancement for
heterogeneous wired/wireless networks”, 2009. (to be submitted)

In this research we are improving the performance of the TCP congestion control
protocol in wireless networks that have random loss. For this, we are modifying the ns-
2 network simulator using C++ code, in order to investigate our promising findings. The
results are graphed using Gnuplot and formatted into the accepted research paper
format using LaTex.

2008 Tutor, Lakehead University, Co-Op Thunder Bay, ON

 Taught “CS2453: Introduction to Computer Architecture I” to second year students.

2008 Northwestern Ontario School of Medicine, Co-Op Thunder Bay, ON

 Gave personalized support to faculty, staff, and students for a wide range of computer
hardware, including video conferencing equipment.
 Was consistently the top producer in terms of “support tickets resolved”, which was
essentially a count of the number of “problems” that were solved.

2007 Canadian Grain Commission, Co-Op Placement, Winnipeg, MB

Lead developed on a “green field” web application used for online reporting throughout
the grain industry.
Successfully completed a large project in a four-month time span, when most projects at
the CGC are done in twelve months.
It is estimated the final product will save the employees of the CGC somewhere in the
order of 600 man-hours of work every year.

2003-2006 Supervisor / Trainer, TNS, Thunder Bay, ON

 Responsible for the in-field execution and overall performance of telephone research
studies.
 Served as the singular point of contact for all communications between head office,
other call centers, and management on an individual project basis.
 Worked closely with interviewers to ensure that daily, weekly, and project specific
productivity goals are being met and surpassed.
 Created and implement a gameplan, and worked closely with Assistant Supervisors to
ensure that daily, weekly, and project specific quality control standards are being met
and surpassed.
 Played a large role in streamlining company work procedures, largely through the
creation of custom software programs, enabling all levels of management to minimize
the time they spend in front of the computer.

2003-2006 Owner, Superior Ink, Thunder Bay, ON

 Provided printing supplies to the population of Thunder Bay from our south side retail
store.
  Introduced a new concept in inkjet refilling, with various pick up and drop off centers
around the city, so that our customers could save money and save time.
 Our fully featured, easy to use website, www.superior-ink.com offered national sales
potential, and an opportunity for our customers to earn their own revenue through our
programs.

2001-2003 Sales Manager, CompuSmart, Thunder Bay, ON

 Directed all aspects of the retail floor including controlling inventory levels, creating
schedules, facilitating staff training, and directing weekly meetings.
 Created growth opportunity for the store by initiating new marketing ideas, including
special events, weekly customer e-mails and flyer handouts.
 Maximized performance by providing one on one motivation, education and evaluation
of sales staff.

REFERENCES
Karl Daher
Chief Informatics Officer, Canadian Grain Commission, Winnipeg, MB
kdaher@grainscanada.gc.ca

Dr. Ruizhong Wei

Professor, Lakehead University, Thunder Bay, ON
ruizhong.wei@lakeheadu.ca

Dr. Frank Allaire

Assistant Professor, Lakehead University, Thunder Bay, ON
frank.allaire@lakeheadu.ca

Mr. Pasi Pinta

Director of Technology, Nothern Ontario School of Medicine, Thunder Bay, ON
pasi.pinta@normed.ca