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Sub Sector Job Description / Area Competency Unit Title INDUSTRIAL ELECTRONICS ELECTRONIC PRODUCT DESIGN & MANAGEMENT OPERATION MANAGEMENT Operations management is an area of management concerned with overseeing, designing, and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). Level 5 Training Duration Training Hours 15 hours 87 hours Credit Hours
Work Activities
Related Knowledge
Applied Skills
Attitude/Safety
i. Operation management terms of references ii. Operation objective iii. Operation duration iv. Manpower requirement v. Operation tools and resources vi. Operation schedule vii. Operation budget requirement viii. Operation checklist
Assessment Criteria
i.
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Work Activities
Related Knowledge
Applied Skills
Attitude/Safety
Training Hours
Delivery Mode
Assessment Criteria
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Work Activities
Related Knowledge
Applied Skills
i. Interpret operation management terms of references ii. Plan Operation management objective iii. Plan Operation planning duration iv. Plan manpower requirement 2. Manage operation management i. ii. iii. iv. v. Operation flow chart Operation technical specifications Operation resources Operation schedule Operation budget i. ii. iii. iv. v. vi. Produce operation management flow chart Define operation management technical specifications Confirm operation management resources Deligate Operation management tasks assigned Monitor Operation management activities schedule Monitor operation management budget
Delivery Mode
Assessment Criteria
15 hours
Lecture
i.
Attitude : i. ii.
12 hours
Operation technical specifications produced Operation resources confirmed Operation tasks assigned Operation schedule monitored Operation budget monitored
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Work Activities
Related Knowledge
Applied Skills
Attitude/Safety
Training Hours
Delivery Mode
Assessment Criteria
Monitoring activities data Operation progress Financial records Operation performance reviewed Operation management report i. ii. iii. iv. v. vi. Confirm monitoring activities data recorded Inspect operation manager progress Access financial records information Access operation management efficiency Review operation management performance Prepare operation management report Attitude: i. Meticulous in evaluate efficiency of operation execution
10 hours
Lecture
i. ii. iii.
15 hours
Monitoring activities recorded endorsed Operation progress inspected Financial records information compiled Operation efficiency defined Operation management report prepared
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Employability Skills Core Abilities Social Skills 1. 2. 3. 4. 5. 6. Communication skills Conceptual skills Interpersonal skills Multitasking and prioritizing Self-discipline Teamwork
Tools, Equipment and Materials (TEM) ITEMS 1. Project scheduling software 2. Components/Parts Specification 3. Equipment Data Book RATIO (TEM : Trainees) 1:1 1:1 1:1
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References LIST OF REFERENCES 1. Project Management ,Mc Graw Hill (2000), Gray, Clifford .F. ISBN 0-07 116317-4 2. Bruce, R. E., & Grimsley, E. E. (1987). Readings in educational supervision (Vol. 2). Association for Supervision and Curriculum 3. Fry, H., Ketteridge, S., & Marshall, S. (2003). A handbook for teaching & learning in higher education: Enhancing academic practice (2nd ed.). London: Kogan Page. 4. Glickman, C. D., Gordon, S. P., & Ross-Gordon, J. M. (1998). Supervision of instruction: A developmental approach. Boston: Allyn and Bacon. 5. Rue W.L.dan Byars L.L. (2001 ).Supervision: Key Link to Productivity. 7th edition.Irwin, McGraw Hill
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