Professional Documents
Culture Documents
IT Skill Sets of The Future - Al Short
IT Skill Sets of The Future - Al Short
June 2013 1
Overview
Over the last 10 fiscal years, the MVA has lost 223 permanent and contractual positions, all the while experiencing an 8% increase in transactions. Manage more than 10 million driver and vehicle records.
Our Profile
(Highly Efficient Operations)
Transactions (millions)
10
8
6 4 2 0 FY 06 FY 07 FY 08 FY 09
Transactions (M's)
FY 11
FY 12
Employees
4
1600
Our Profile
Functions of the MVA
Primary Functions Driver Licenses and Photo IDs Vehicle Titles and Registrations Vehicle Emissions Inspection Program (VEIP) Business and Salespeople Licenses Customer Call Center Maryland Highway Safety Other Functions Automotive Insurance Compliance Specialty Plates (Organizational, Personalized, Handicapped) Driver Education Motorcycle Safety School Bus Safety MVA Record Requests Administrative Adjunction
Flags for unpaid tickets and camera tickets Suspensions for failing to pay fines and moving violations Point System & Alcohol Related Suspensions
Our Profile
Transactions at the MVA
FY12- Total Transactions 12.1 Million
Transactions by Service Type
Change of Address 2.1% VEIP 17.5% Administrative Flag 3.0% Other 0.2% New Licenses 3.4% Other License 6.8% CDL 1.9% License Tests 10.3% Photo ID 1.4%
Our Profile
FY12 Revenue Generation
Net Gross Revenue - $1.4 Billion
Uninsured Motorists 6% Drivers Licenses 3% Excise Tax 45%
Drivers Records 2%
Other 2%
Situation
Current Team of 70 + MVA Employees plus 11 contractual Issues: Silver Tsunami Many systems first developed in 60s & 70s
Legacy COBOL mainframe applications Many Business rules embedded in code
Retention
Training Opportunities Focus areas Part of the Future Show that individuals can transition to IT Apprenticeships Better Pay and Benefits (New Initiative)
10
Creative Hiring
Hiring recent retirees back MVA Knowledgeable no learning curve Know business units/players Opportunity for knowledge transfer Post Retirement Career Experienced Mainframe/COBOL Developers Leverage individuals from other agencies/Federal Government
Potential for second retirement Good Benefits
11
Modernization
Project Core Platform for the future MVA Build & Buy Solution Move business rules out of code Turn back to the business for the knowledge Current Team to be part of the solution Translate their knowledge to new systems Training on Agile and new platform
12
Suggestions
14