ROLES AND FUNCTIONS OF STAFF FOR BUSINESS CONTINUITY

Role Description
Recovery The Recovery Management is responsible for managing the recovery effort as a
management whole, ensuring restoration occurs within planned Critical Time Frames and assists
in resolving problems requiring management action. The Recovery Management
Team consists of the Senior Recovery Manager and the Recovery Manager. The
team is activated at the call of the Senior Recovery Manager when an incident
occurs. All other recovery teams report directly to the Recovery Management
Team.
Senior Recovery Pre-Disaster
Manager þ Approve the final Business Continuity Plan
þ Ensure the Business continuity Plan is maintained
þ Ensure Business continuity Training is conducted
þ Authorize periodic Business continuity Plan testing
Post-Disaster
þ Declaration of a Disaster
þ Determine the recovery strategy to be implemented
þ Determine alternate team members and other support
members of the recovery process
þ Authorize travel and housing arrangements for Team Members
þ Authorize expenditures in excess of R3000
þ Manage and monitor the overall recovery process
þ Advise Senior dti and user management on the status of the
business continuity efforts
þ Coordinate media and press releases
Recovery Pre-Disaster
Manager þ Maintain and update the Plan as scheduled
þ Distribute Business continuity Plan to Recovery Team
Members
þ Appoint Recovery Team members and alternates as required
þ Coordinate the testing of the Plan
þ Train Business continuity Team members in regard to the Plan
Post-Disaster
þ Assist in assessing extent of the incident to the dti and the
ability to provide service to the organization
þ Initial notification of disaster declaration to Recovery Team
þ Coordinate all Recovery Teams
þ Notify alternative site of pending activation
þ Notify Systems, Application & Network Software Team to
request off-site system backups, manuals, equipment and
documentation
þ Notify Administration Team to make necessary travel or hotel
accommodations for designated Recovery Team members
þ Authorize purchases and required disbursements
þ Reports to Senior Recovery Manager status of recovery effort
 Role Description
Damage Responsible for the damage assessment due to the incident.
Assessment Pre-Disaster
Team þ Understand role and responsibilities within the Business continuity
Plan
þ Work closely with Recovery Management Team to reduce
possibility of further damage due to the incident.
þ Train employees in emergency preparedness
þ Participate in Business continuity Plan tests as required
Post-Disaster
þ Determine accessibility to building and the dti’s offices
þ Assess need for physical security, such as security guards
þ Estimate time to recover based upon damage assessment
þ Apprise the Management Team on the extent of damages,
estimated recovery time, physical security required, and
salvageable equipment
þ Maintain log of salvageable equipment
þ Coordinate with vendors and suppliers in restoring, repairing or
replacing salvageable equipment.
þ Provide support in the cleanup following the incident
Physical Security The Physical Security Team provides personnel identification and access
limitations to the building and floors and acts as liaison with emergency
personnel. This is crucial during the time of an incident because of the
uncommonly large number of other staff and visitors requiring access to
the offices.

Pre-Disaster
þ Understand role and responsibilities within the Business continuity
Plan
þ Work closely with Recovery Management Team to ensure physical
security of existing business processes.
þ Train employees in emergency preparedness
þ Become familiar with emergency phone numbers
þ Participate in Business continuity Plan tests as required
Post-Disaster
þ Cordon off offices to restrict unauthorized access
þ Coordinate with Building Management for authorized personnel
access
þ Provide security guards as required
þ Act as liaison with emergency personnel, such as fire and police
departments.
þ Schedule security for transportation of files, reports and equipment
þ Provide assistance in any official or insurance investigation of the
damaged site
 Role Description
Administration The Business continuity Administration team is responsible for providing
secretarial, filing, procurement, travel and housing, off-site storage and
other administrative matters not performed by other team members.
Included is limited authority to provide funds for emergency expenditures
other than for capital equipment and salaries.

Pre-Disaster
þ Understand role and responsibilities within the Business continuity
Plan
þ Train employees in emergency preparedness
þ Ensure sufficient emergency funds will be available during
recovery process
þ Assess need for alternative means of communication if telephones
service is unavailable
þ Participate in Business continuity Plan tests as required
Post-Disaster
þ Prepare, coordinate and obtain appropriate approval for all
procurement request
þ Coordinate deliveries of all procurement requests
þ Process requests for payment of all invoices relating to recovery
process
þ Arrange for travel and lodging as required by Recovery Team
þ Provide for acquisition of telephone equipment and services,
including voice, dial-up data lines.
þ Provide for alternative means of communication among Recovery
Team in the event regular telephone service is unavailable.
þ Arrange for temporary secretarial, filing, and other administrative services
required by the Recovery Team.