Step (1) To answer a call

Click Chat, which appears on the taskbar when someone uses Chat to call your computer. Or, if your Chat window is already open, click the Conversation menu, and then click Answer. Notes

You must have Chat running or have the Network DD service started to answer a call. To start Network DD service, click Start, click Control Panel, click Performance and Maintenance, and then click Administrative Tools. Double! click Computer Management, double!click Services and Applications, and then double!click Services. "n the details pane, click Network DDE. On the Action menu, click Start. To have the Network DD service start automatically every time you start your computer, click Start, click Control Panel, click Performance and Maintenance, and then click Administrative Tools. Double!click Computer Management, double!click Services and Applications, and then double!click Services. "n the details pane, click Network DDE. On the Action menu, click Properties. On the General tab, in Startup t pe, select Automatic, and then click !".

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Step (2) Chat !verview

You can use $indows Chat on your computer to communicate with someone on another computer. %oth computers must be connected to the same network &for e'ample, a local area network ()*N+ or the "nternet,. *lso, each computer must be running a similar protocol, such as TC-."-. Chat is interactive. You see a reply to your messages as the other person types it. The Chat window is separated into two panes/ one contains the messages you send, and the other contains the messages you receive. %ack to the top

To Start #indows Chat

0. Click Start, and then click $un. 1. Type winchat, and then press NT #.

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To Make a Chat Call

0. On the Conversation menu, click Dial. 1. Click the computer name, or type the computer name, for the person with whom you want to chat, and then click !". 2. $hen the person with whom you want to chat answers the call, begin typing in the Chat window. You cannot begin typing until the person you are calling answers. 3. "f the person you are calling does not answer, or you want to end the call, click %ang &pon the Conversation menu. The messages from the person with whom you are chatting appear in the lower pane or the right pane, depending on how your Chat window is arranged. %ack to the top

To Answer a Call
To answer a call, click Chat, which appears on the taskbar when someone uses Chat to call your computer. Or, if your Chat window is already open, click Answer on the Conversation menu. Note that you must have Chat running or have the Network DD service started to answer a call. To start the Network DD service/ 0. Click Start, click Control Panel, click Performance and Maintenance, and then click Administrative Tools. 1. Double!click Computer Management, double!click Services and Applications, and then double!click Services. 2. "n the Details pane, click Network DDE. 3. On the Action menu, click Start. To have the Network DD service start automatically every time you start your computer/ 0. Click Start, click Control Panel, click Performance and Maintenance, and then click Administrative Tools. 1. Double!click Computer Management, double!click Services and Applications, and then double!click Services. 2. "n the Details pane, click Network DDE. 3. On the *ction menu, click -roperties. 4. On the 5eneral tab, in 6tartup type, select *utomatic, and then click O7. %ack to the top

To %ang &p

To end a call, click %ang &p on the Conversation menu. "f the person with whom you are chatting hangs up before you do, a message appears in the status bar. "f you 8uit Chat, hang!up occurs automatically. %ack to the top

To Turn Sound !n or !ff

To turn sound on or off, click Sound on the !ptions menu. "f your computer has a sound card, you can change the sound for incoming and outgoing rings. To do so, double!click Sounds and Audio Devices in Control -anel. 9or more information, click the %elp menu in Control -anel. %ack to the top

To Change the 'ackground Color

To change the background color for the Chat window/ 0. On the !ptions menu, click 'ackground Color. 1. :nder 'asic colors, click the color you want, and then click !". The color you choose is mapped to the nearest solid color. %y default, the pane that displays your chat partner;s conversation uses the background color and font that your chat partner has selected. You can view your chat partner;s conversation with the same background color and font that you are using by clicking by clicking Preferences on the !ptions menu, and then clicking &se !wn (ont. %ack to the top

To Change the (ont

0. On the !ptions menu, click (ont. 1. "n the (ont dialog bo', click the options you want. %y default, the pane that displays your chat partner;s conversation uses the background color and font that your chat partner has selected. You can view your chat partner;s conversation with the same background color and font that you are using by clicking by clicking Preferences on the !ptions menu, and then clicking &se !wn (ont. %ack to the top

To Change #indow Preferences

0. On the !ptions menu, click Preferences. 1. :nder #indow St le, click the layout you prefer. 2. :nder Partner)s Message, click the option you want.

Step (3) <ere is the way to make it work/

winchat.e'e is still part of windows =- and still works. <owever, 6-1 disabled winchat and net DD services that winchat uses. To fi' this, you must open your )*N connection/ Control -anel!>Network Connections !> (whatever your connection is named+ Click -roperties 6elect the *dvanced Tab Click the $indows 9irewall ?6ettings? button 6elect the e'ceptions Tab. This will display a list of trusted programs. You will be adding two programs to this list/ ?C/@$indows@6ystem21@winchat.e'e? and ?C/@$indows @6ystem21@netdde.e'e? This is done by clicking the ?*dd -rograms? button and browsing to the directory containing these programs &given above,. Click the program you wish to add and then click ?Open?. This adds the program to the list of trusted programs. You will do this for each of the programs listed above. $hen you have done this, click O7 to return to the 9irewall window, click O7 to close the 9irewall window, and click O7 to close the -roperties window. Close the lan connection window. Open *dministrative Tools!>6ervices and start or restart ?Network DD D6DA? &This will inform you that Network DD is also being restarted,. You may now open winchat.e'e and call other computers on your )*N. Of course each computer needs to have the same trusted programs added. winchat.e'e &actually netdde.e'e, is a security risk because it allows someone else to run software on your computer. "f you have a direct connection to the internet, this may be a dangerous program to run. "n my case, " am behind a very secure firewall and have no access to the internet e'cept via a secure server. "f you are in a company environment, check with your "T security personnel before enabling this or you may be inviting invasion of your computer. Net DD is a known security risk. Aaking it a trusted program allows e'ternal processes to start an run programs on your computer, so be careful. " tested this in a business environment using active directory and domains rather than workgroups. This should work with a workgroup environment because the security constraints are less stringent.

Step (4) You may receive the above message for any of the following reasons/

There is no one at the other computer to answer.

You are not logged on to the network. The other computer is not logged on to the network. The two computers are not configured to use a common network protocol. $hen you dialed the other computer, you typed an e'tra space at the end of the computer name. The other computer is running $indows B4 and Netdde.e'e has not been run on that computer during this session.

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RESOLUTION
To resolve the problem, follow these steps/ 0. Aake sure that someone is available at the other computer to answer. 1. Aake sure both computers are logged on to the network. 2. Double!click the Network icon in Control -anel on each computer, and make sure there is a common network protocol in the list of installed network components. 3. Aake sure that you do not type an e'tra space at the end of the name of the computer you are calling. 4. "f you are using $indows B4, you must run Netdde.e'e before you can receive a chat. $hen you run $inchat.e'e, it automatically starts Netdde.e'e. <owever, if you have not run $inchat.e'e during a session, Netdde.e'e is not loaded and Chat cannot notify you that another user is calling. You may want to place a shortcut to Netdde.e'e in your 6tartup folder to prevent this. 9or information about creating shortcuts, search for ?shortcut? in $indows B4 <elp. NOT / "f you are using only the Aicrosoft Client for Net$are Networks, Net%"O6 must be enabled in the properties for the "-=.6-= protocol for Netdde.e'e to load.