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Double Effect

Company presentation

Amsterdam February 2012

Thank you for the opportunity to introduce Double Effect

By means of this document we aim to provide you with a clear understanding of who we are, what we deliver and what makes our business consulting approach of high value for you.

Yours sincerely, Joost Loves Partner

Double Effect BV Crown Building South Hullenbergweg 361 1101 CP Amsterdam Zuidoost phone +31 (0)20 697 19 59 fax +31 (0)20 697 24 99 www.doubleeffect.nl

January 31, 2012

Double Effect and its clients: a proven partnership


Key characteristics in achieving the objectives

We know our clients

We are specialized

We share values

We are ambitious

Why is Double Effect a logical partner to our clients?

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We know about Asset Management


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We are specialized

We have expertise in Asset Management


Target Operating Model Definition
Defining the target organizational, IT & process designs based on the clients needs & wishes Define the organizational goals & milestones and determine the projects & approach necessary to achieve them Ensuring an optimal match between client requirements and vendor capabilities in the selection of systems and applications Based on experience and in-depth knowledge, we provide detailed analyses leading to lasting and realistic designs Managing thorough testing through various phases; always ensuring high business involvement Able to identify, understand and manage the complexities of (data) migrations Restructuring of troubled projects

Roadmap Setup
System Selection Analysis & Design Test Coordination Migration Project Rescue

From our experience we would like to share the following Lessons learned
Asset Manager
From our experience swift decision making on content related design discussions Typically a risk averse environment, resulting in longer test cycles In general less used to large change, explicit attention to change management is recommended Key man dependencies resulting into capacity issues for the line organization Formal sign off of functional and technical designs will limit deviations during subsequent phases Business driven change : operating model and business case should be the basis for change Finance processes will be the bottleneck and reporting should not be forgotten Follow the system, do not recreate the as-is in the new package

System implementations

Project Management

Dont predict the future : high level plan for business cases, limit detailed plan to the next 4 months Cherry pick the best team. A longer lead time will be rewarded Make sure the configurators at Murex or Calypso understand the functional designs. Validation workshops with SMEs and Config urators are a must have before the build starts

January 31, 2012

We are specialized in business improvement in the heart of financial institutions

We are specialized

We thoroughly understand our clients business and leverage our knowledge and experience in the following areas

Analyse the current and preferred situation


We start with an analysis of the existing situation and the desired outcome. This results in future scenarios and business cases taking into account the risks, and impact on the current business.

Translation of strategy into approach


We translate analysis and strategic choices into a practical approach. In doing so, we ensure structure, measurability and planning.

Implementation, coordination and communication


Our involvement does not end with devising a solution. We also implement that solution: define requirements, detail process flows, set up a training and migration approach. We implement and manage projects and programmes to achieve the agreed result.

Safeguarding and improving


Following implementation, we monitor whether everything keeps running according to plan. With clever techniques, we ensure improved efficiency. At the same time, we reduce hidden costs.

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Our customized working method is geared to deliver


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We are specialized

Tailor-made solutions Every assignment is different and requires a specific approach that results in tailor-made solutions We do not reinvent the wheel

Satisfied only once everything works We are skilled in translating strategy into a tangible solution We help our clients in making decisions which:

Mixed teams We work on a project basis Our teams consist of our own employees as well as those of our clients

every time. It is precisely our


substantive expertise and experience that enables us to identify the crux of the matter quickly We begin with the end in mind and make use of best practices

are based on facts

We keep reporting lines short, we


bring experience and expertise together, and we create a climate that is receptive to improvement and change

are business case driven take the organizational impact into consideration Once the decision is made, we implement the change together with the client Assignments have a clear beginning and an end. We do not leave until it works

While we work largely at the client's premises, our role of independent advisor is always clear

Our track record proves that our unique project approach is very much valued by our sponsors

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Our core values


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We share values

Celebrate successes Join and initiate social events Be accessible and positive Take care of colleagues

Work hard, play hard, together

Growth through teamwork

Use WE instead of I approach Celebrate success Challenge each other Open to feedback

Earning trust through sound financials


Have an intrinsic drive to excel Keep asking questions Apply 4 eye principle Be self starting

Increased customer focus

Quality resulting from intrinsic motivation

Operational excellence and good corporate citizenship

Client and result driven


Understand customer needs Act in the clients best interest Be reliable Be responsible and proactive

Be transparent and open Communicate clearly and directly Share successes and failures Embrace diversity

Integrity, clarity & authenticity


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We are ambitious and continuously improving to excel


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We are ambitious

Double Effect is highly committed to improve our people to be the consultant of choice within the Financial Services Industry Master and PhD graduates directly from universities in the Netherlands Experienced hires from the top consultancies, banks, asset managers and insurance companies in the Netherlands and from abroad We train all consultants extensively on content

We recruit

We train content

Domain knowledge via NIBE / GARP

ACI Dealing Certificate

Trading and banking simulations

Internal knowledge exchanges

Deep domain training

We train skills

We train all consultants extensively on skills

PRINCE II project management

LSS Green and Black Belt

Change management skills

Social skills

Presentation skills

We coach

We coach our consultants in each phase of their career on a very personal level to ensure that they get the most out of their careers at Double Effect We have four appraisal moments per year

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Our ambition drives your results


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We are ambitious

An ambitious client needs an ambitious consultant. Ambition gives people drive to learn, to grow, to commit, and most of all to deliver results. We our proud of our ambition and want to share it with you in delivering your success

IMPROVEMENT

RESULTS

We dont offer hours if you only need results


We prefer to agree results based payments for our services, through fixed price arrangements or milestone based payments In case of a contract based on time & materials, we want to link it to concrete project deliveries and timelines

At Double Effect you never stop learning


Our training curriculum is mandatory for all consultants and includes >10 training days per year All staff is certified in Treasury (ACI dealing certificate), Banking (Nibe/SVV), Project Management & Lean Six Sigma

COMMITMENT

EXPANSION

You can count on us


We have good relationships with our project sponsors since the beginning, we help them achieving their project goals When problems arise, we dont run away but dare to be creative in delivering your value

Double Effect continues to grow


Our network and client portfolio continues to grow, based on your request for knowledge, drive and results We want to stay ahead in a market of big firms and contractors through the quality of our people and ability to grow with our client

January 31, 2012

Thank you for your attention

For more information see: www.doubleeffect.nl

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