Certified Basic Network Support

Professional
VS-1034
Certified Basic Network Support Professional
www.vskills.in


Certified Basic Network Support Certified Basic Network Support Certified Basic Network Support Certified Basic Network Support
Professional Professional Professional Professional
Certification Code Certification Code Certification Code Certification Code VS-1034
Basic Network Support Professional Basic Network Support Professional Basic Network Support Professional Basic Network Support Professional helps demonstrate an individuals overall
comprehension and e!pertise of supportin" small and medium computer network# VSkills
Basic Network Support Professional Certification holders have more than a workin"
familiarit$ with networks% switches&the$ are technicall$ skilled to take advanta"e of the
'readth of features efficientl$ and effectivel$#
Network support consists of da$-to-da$ support of computer network and networkin"
devices like hu'% switches% etc# Certification covers 'asics of a computer network%
networkin" media (wired and wireless)% networkin" devices and confi"uration% mana"ement
and trou'leshootin" of switches#
*t is in "reat demand in *+ infrastructure companies% data centers% ,NCs% Corporates and
-overnment or"ani.ations#
/h$ should one take this certification0 /h$ should one take this certification0 /h$ should one take this certification0 /h$ should one take this certification0
+his Course is intended for professionals and "raduates wantin" to e!cel in their chosen
areas# *t is also well suited for those who are alread$ workin" and would like to take
certification for further career pro"ression#
1arnin" VSkills Basic Network Support Professional Certification can help candidate
differentiate in toda$s competitive 2o' market% 'roaden their emplo$ment opportunities '$
displa$in" their advanced skills% and result in hi"her earnin" potential# VSkills Basic
Network Support Professional Certification can also lead to increased 2o' satisfaction#
Certified individuals have increased competence% productivit$% and credi'ilit$ with their
emplo$ers% co-workers% and clients#
3or emplo$ers% the certification provides skill-verification tools that not onl$ help assess a
persons skills in 'asic network support 'ut also the a'ilit$ to 4uickl$ complete on-the-2o'
tasks across multiple pro"rams#
/ho will 'enefit from takin" this certification0 /ho will 'enefit from takin" this certification0 /ho will 'enefit from takin" this certification0 /ho will 'enefit from takin" this certification0
+he certification 'enefits hardware en"ineers and professionals% networkin" en"ineers and
professionals and students who want to present themselves as trul$ knowled"ea'le and
differentiate themselves in a competitive 2o' market# *t also helps hirin" mana"ers make
2o' placement decisions# ,ana"ers who hire candidates with a VSkills Basic Network
Support Professional Certification are helpin" minimi.e trainin" costs#

Certified Basic Network Support Professional
www.vskills.in

+est 5etails6 +est 5etails6 +est 5etails6 +est 5etails6
5uration6 5uration6 5uration6 5uration6 70 minutes
No# of 4uestions6 No# of 4uestions6 No# of 4uestions6 No# of 4uestions6 80
,a!imum marks6 ,a!imum marks6 ,a!imum marks6 ,a!imum marks6 80% Passin" marks6 98 (80:); +here is no ne"ative markin" in
this module#
3ee Structure6 3ee Structure6 3ee Structure6 3ee Structure6
<s# 9%000=- (*ncludes all ta!es)
Companies that hire Companies that hire Companies that hire Companies that hire Vskills Vskills Vskills Vskills Certified Certified Certified Certified Basic Network Basic Network Basic Network Basic Network Support Professional Support Professional Support Professional Support Professional

Basic Network Support Professionals are in "reat demand# +here are a lot of 'outi4ue
niche companies% speciali.in" in *nte"ration Services% who are constantl$ hirin"
knowled"ea'le professionals# *nternational 2o' consultants also are constantl$ lookin" for
Basic Network Support Professional for overseas 2o's# +he skill is also "reatl$ in demand
in "overnment pro2ects and companies#
Certified Basic Network Support Professional
www.vskills.in


Table of Content
1 11 1 *ntroduction to Networkin" Concepts *ntroduction to Networkin" Concepts *ntroduction to Networkin" Concepts *ntroduction to Networkin" Concepts
1#1 /hat is Networkin"
1#9 >dvanta"es ? 5isadvanta"es
1#3 Network Characteristics
1#4 Network ,odels (Peer-to-Peer and Client-and-Server)
1#8 Network +$pes (@>N%/>N%,>N%P>N)
1#7 Network +opolo"ies (Bus% Star% <in")
1#A *nternet connection (5S@% Ca'le% Serial @ink)
1#B Network ,edia

9 99 9 Networkin" ,odels Networkin" ,odels Networkin" ,odels Networkin" ,odels
9#1 Cistor$
9#9 @a$ered Network ,odel
9#3 @a$erin" Concepts and Benefits
9#4 +CP=*P Protocol >rchitecture
9#8 <3C
9#7 >pplication% +ransport% *nternet and Network >ccess @a$er
9#A 5evices at different la$ers
9#B 5ata 1ncapsulation
9#D +he ES* <eference ,odel
9#10 ES* @a$ers and +heir 3unctions
9#11 Comparin" ES* and +CP=*P

3 33 3 @>N @>N @>N @>N
3#1 1thernet Cistor$
3#9 1thernet +$pes (10=100=1000 Base +%+F% SF=@F)
3#3 10B>S19 and 10B>S18
3#4 <epeaters
3#8 10B>S1-+ with Cu's
3#7 G+P Ca'lin"% G+P Ca'les and <H-48 Connectors
3#A G+P Ca'lin" Pin-outs
3#B CS,>=C5
3#D Gsin" Switches and +heir >dvanta"es
3#10 1thernet 5ata-@ink Protocols and 3rame
3#11 /irin" 1thernet Ca'les
3#19 1thernet >ddressin"% 3ramin" and 1rror 5etection
3#13 @>N +$pes (1thernet% +oken <in"% 355*)

4 44 4 />N />N />N />N
4#1 />N Basics (5C1%5+1% CSG=5SG% CP1% 5emarc% 5S0)
4#9 />N +echnolo"ies (@eased @ines% Circuit ? Packet Switchin" ? Cell <ela$)
4#3 C5@C (Ci"h @evel 5ata link Control)
4#4 PPP (Point-to-Point Protocol)
4#8 3rame <ela$
Certified Basic Network Support Professional
www.vskills.in

4#7 >+, (>s$nchronous +ransfer ,ode)
4#A />N Ca'lin" Standards
4#B Clock <ates% S$nchroni.ation% 5C1% and 5+1
4#D ES* @a$er for Point-to-Point />Ns

8 88 8 *nternet Protocol *nternet Protocol *nternet Protocol *nternet Protocol
8#1 Network @a$er 3unctions
8#9 *P Packets
8#3 *P <outin"
8#4 <outin" Protocols
8#8 *P >ddressin"
8#7 >% B% and C Classes of Networks
8#A *P Su'nettin"
8#B Cost ? <outer <outin"
8#D ><P% 5NS% 5CCP ? Pin"

7 77 7 +CP=*P +ransport @a$er +CP=*P +ransport @a$er +CP=*P +ransport @a$er +CP=*P +ransport @a$er
7#1 +ransport @a$er Protocols6 +CP and G5P
7#9 +ransmission Control Protocol
7#3 Ports ? +heir ,ultiple!in"
7#4 +CP 1rror <ecover$% 3low Control and 5ata Se"mentation
7#8 +CP Connection 1sta'lish and +erminate
7#7 G5P (Gser 5ata"ram Protocol)

A AA A >pplications >pplications >pplications >pplications
A#1 +CP=*P >pplications% IoS Needs and *mpact
A#9 +he /orld /ide /e'
A#3 C++P (C$per +e!t +ransfer Protocol)% C++PS ? SS@
A#4 Gniversal <esource @ocators
A#8 3+P (3ile +ransfer Protocol)% Secured 3+P
A#7 S,+P% PEP3 ? *,>P
A#A +elnet

B BB B Network Securit$ Network Securit$ Network Securit$ Network Securit$
B#1 Sources and +$pes of +hreats
B#9 3irewalls
B#3 *ntrusion 5etection and Prevention
B#4 Virtual Private Networks (VPN)

D DD D @>N Switchin" @>N Switchin" @>N Switchin" @>N Switchin"
D#1 1thernet @>N ,edia and Ca'le @en"ths
D#9 Cu's% Brid"es% and Switches
D#3 3orward and 3ilter 5ecision Switchin"
D#4 @earnin" ,>C >ddresses ? 3rames 3loodin"
D#8 Spannin" +ree Protocol
D#7 Collision 5omains and Broadcast 5omains
Certified Basic Network Support Professional
www.vskills.in

D#A Virtual @>Ns (V@>N)

10 10 10 10 @>N Switches @>N Switches @>N Switches @>N Switches
10#1 Switches and @15 Switch Status
10#9 >ccessin" the C@* ? Password Securit$
10#3 Gser and 1na'le ,odes
10#4 +he de'u" and show Commands
10#8 Confi"uration Su'-modes and Conte!ts
10#7 Storin"% Cop$in" and 1rasin" Switch Confi"uration 3iles
10#A *nitial Confi"uration

11 11 11 11 1thernet Switch Confi 1thernet Switch Confi 1thernet Switch Confi 1thernet Switch Confi"uration "uration "uration "uration
11#1 Securin" C@*
11#9 Console and vt$ Settin"s
11#3 lo""in" s$nchronous and e!ec-timeout Commands
11#4 *P >ddress ? *nterfaces Confi"urin"
11#8 Port Securit$
11#7 V@>N Confi"uration
11#A Securin" Gnused *nterfaces

19 19 19 19 Switch +rou'leshootin" Switch +rou'leshootin" Switch +rou'leshootin" Switch +rou'leshootin"
19#1 Cisco 5iscover$ Protocol
19#9 @a$er and *nterface Status
19#3 *nterface Speed and 5uple! *ssues
19#4 >nal$.in" the 3orwardin" Path
19#8 Port Securit$ and 3ilterin"

13 13 13 13 /ireless @>Ns /ireless @>Ns /ireless @>Ns /ireless @>Ns
13#1 /ireless @>N Basics
13#9 /ireless @>N Standards ? ,odes
13#3 /ireless 1ncodin" and Nonoverlappin" 5SSS Channels
13#4 /ireless *nterference% Covera"e >rea% Speed% and Capacit$
13#8 /ireless ,edia >ccess (@a$er 9)
13#7 /ireless @>N Securit$ (/1P% /P>% *111 B09#11i% /P>-9 SS*5 Cloakin" and
,>C 3ilterin")

14 14 14 14 Eperatin" <outers Eperatin" <outers Eperatin" <outers Eperatin" <outers
14#1 *nstallin" <outers ? <outer *nterfaces
14#9 <outer C@* ? 5ifference with the Switch C@*
14#3 *nterface Status Codes and *P >ddresses
14#4 Bandwidth and Clock <ate on Serial *nterfaces
14#8 <outer >u!iliar$ (>u!) Port
14#7 Setup ,ode% Gp"radin" and 'oot process of the *ES
14#A Confi"urin" the confi"uration re"ister and the show version command


Certified Basic Network Support Professional
www.vskills.in

18 18 18 18 <outin" Protocol Concepts and Confi"uration <outin" Protocol Concepts and Confi"uration <outin" Protocol Concepts and Confi"uration <outin" Protocol Concepts and Confi"uration
18#1 Connected and Static <outes
18#9 5efault <outes and their confi"uration
18#3 <outin" Protocol (*-P ? 1-P) ? al"orithms
18#4 >utosummari.ation and ,anual Summari.ation% Classless and Classful <outin"
Protocols and Conver"ence
18#8 Basic concepts% confi"urin" and verif$in" <*P-9
18#7 5ifferent metrics used and the show ip route command
18#A >dministrative 5istance
18#B 5e'u" command and <*P

17 17 17 17 +rou'leshootin" *P <ou +rou'leshootin" *P <ou +rou'leshootin" *P <ou +rou'leshootin" *P <outin" tin" tin" tin"
17#1 *P >ddressin" issues
17#9 Cost networkin" commands of telnet% tracert% ipconfi"% arp%netstat and nslookup

1A 1A 1A 1A />N Concepts />N Concepts />N Concepts />N Concepts
1A#1 />N +echnolo"ies (PS+N% 5S@ ? Ca'le)
1A#9 PS+N and analo" modems
1A#3 5i"ital Su'scri'er @ine t$pes
1A#4 Ca'le *nternet
1A#8 >s$nchronous +ransfer ,ode (>+,)
1A#7 Packet and circuit switchin"
1A#A N>+ and P>+

1B 1B 1B 1B />N Confi"uration />N Confi"uration />N Confi"uration />N Confi"uration
1B#1 Confi"urin" Point-to-Point />Ns% C5@C and PPP
1B#9 *nternet >ccess <outer6 Confi"uration Steps
1B#3 Step ? confi"ure *P Connectivit$% 5CCP and P>+

Certified Basic Network Support Professional
www.vskills.in


Course Eutline Course Eutline Course Eutline Course Eutline
1 11 1 *ntroduction to Networkin" Concepts *ntroduction to Networkin" Concepts *ntroduction to Networkin" Concepts *ntroduction to Networkin" Concepts
/hat is Networkin"
>dvanta"es ? 5isadvanta"es
Network Characteristics
Network ,odels (Peer-to-Peer and Client-and-Server)
Network +$pes (@>N%/>N%,>N%P>N)
Network +opolo"ies (Bus% Star% <in")
*nternet connection (5S@% Ca'le% Serial @ink)
Network ,edia

9 99 9 Networkin" ,odels Networkin" ,odels Networkin" ,odels Networkin" ,odels
Cistor$
@a$ered Network ,odel
@a$erin" Concepts and Benefits
+CP=*P Protocol >rchitecture
<3C
>pplication% +ransport% *nternet and Network >ccess @a$er
5evices at different la$ers
5ata 1ncapsulation
+he ES* <eference ,odel
ES* @a$ers and +heir 3unctions
Comparin" ES* and +CP=*P

3 33 3 @>N @>N @>N @>N
1thernet Cistor$
1thernet +$pes (10=100=1000 Base +%+F% SF=@F)
10B>S19 and 10B>S18
<epeaters
10B>S1-+ with Cu's
G+P Ca'lin"% G+P Ca'les and <H-48 Connectors
G+P Ca'lin" Pin-outs
CS,>=C5
Gsin" Switches and +heir >dvanta"es
1thernet 5ata-@ink Protocols and 3rame
/irin" 1thernet Ca'les
1thernet >ddressin"% 3ramin" and 1rror 5etection
@>N +$pes (1thernet% +oken <in"% 355*)

Certified Basic Network Support Professional
www.vskills.in

4 44 4 />N />N />N />N
/>N Basics (5C1%5+1% CSG=5SG% CP1% 5emarc% 5S0)
/>N +echnolo"ies (@eased @ines% Circuit ? Packet Switchin" ? Cell <ela$)
C5@C (Ci"h @evel 5ata link Control)
PPP (Point-to-Point Protocol)
3rame <ela$
>+, (>s$nchronous +ransfer ,ode)
/>N Ca'lin" Standards
Clock <ates% S$nchroni.ation% 5C1% and 5+1
ES* @a$er for Point-to-Point />Ns

8 88 8 *nternet Protocol *nternet Protocol *nternet Protocol *nternet Protocol
Network @a$er 3unctions
*P Packets
*P <outin"
<outin" Protocols
*P >ddressin"
>% B% and C Classes of Networks
*P Su'nettin"
Cost ? <outer <outin"
><P% 5NS% 5CCP ? Pin"

7 77 7 +CP=*P +ransport @a$er +CP=*P +ransport @a$er +CP=*P +ransport @a$er +CP=*P +ransport @a$er
+ransport @a$er Protocols6 +CP and G5P
+ransmission Control Protocol
Ports ? +heir ,ultiple!in"
+CP 1rror <ecover$% 3low Control and 5ata Se"mentation
+CP Connection 1sta'lish and +erminate
G5P (Gser 5ata"ram Protocol)

A AA A >pplications >pplications >pplications >pplications
+CP=*P >pplications% IoS Needs and *mpact
+he /orld /ide /e'
C++P (C$per +e!t +ransfer Protocol)% C++PS ? SS@
Gniversal <esource @ocators
3+P (3ile +ransfer Protocol)% Secured 3+P
S,+P% PEP3 ? *,>P
+elnet
Certified Basic Network Support Professional
www.vskills.in

B BB B Network Securit$ Network Securit$ Network Securit$ Network Securit$
Sources and +$pes of +hreats
3irewalls
*ntrusion 5etection and Prevention
Virtual Private Networks (VPN)

D DD D @>N Switchin" @>N Switchin" @>N Switchin" @>N Switchin"
1thernet @>N ,edia and Ca'le @en"ths
Cu's% Brid"es% and Switches
3orward and 3ilter 5ecision Switchin"
@earnin" ,>C >ddresses ? 3rames 3loodin"
Spannin" +ree Protocol
Collision 5omains and Broadcast 5omains
Virtual @>Ns (V@>N)

10 10 10 10 @>N Switches @>N Switches @>N Switches @>N Switches
Switches and @15 Switch Status
>ccessin" the C@* ? Password Securit$
Gser and 1na'le ,odes
+he de'u" and show Commands
Confi"uration Su'-modes and Conte!ts
Storin"% Cop$in" and 1rasin" Switch Confi"uration 3iles
*nitial Confi"uration

11 11 11 11 1thernet Switch Confi"uration 1thernet Switch Confi"uration 1thernet Switch Confi"uration 1thernet Switch Confi"uration
Securin" C@*
Console and vt$ Settin"s
lo""in" s$nchronous and e!ec-timeout Commands
*P >ddress ? *nterfaces Confi"urin"
Port Securit$
V@>N Confi"uration
Securin" Gnused *nterfaces

19 19 19 19 Switch +rou'leshootin" Switch +rou'leshootin" Switch +rou'leshootin" Switch +rou'leshootin"
Cisco 5iscover$ Protocol
@a$er and *nterface Status
Certified Basic Network Support Professional
www.vskills.in

*nterface Speed and 5uple! *ssues
>nal$.in" the 3orwardin" Path
Port Securit$ and 3ilterin"

13 13 13 13 /ireles /ireles /ireles /ireless @>Ns s @>Ns s @>Ns s @>Ns
/ireless @>N Basics
/ireless @>N Standards ? ,odes
/ireless 1ncodin" and Nonoverlappin" 5SSS Channels
/ireless *nterference% Covera"e >rea% Speed% and Capacit$
/ireless ,edia >ccess (@a$er 9)
/ireless @>N Securit$ (/1P% /P>% *111 B09#11i% /P>-9 SS*5 Cloakin" and
,>C 3ilterin")

14 14 14 14 Eperatin" <outers Eperatin" <outers Eperatin" <outers Eperatin" <outers
*nstallin" <outers ? <outer *nterfaces
<outer C@* ? 5ifference with the Switch C@*
*nterface Status Codes and *P >ddresses
Bandwidth and Clock <ate on Serial *nterfaces
<outer >u!iliar$ (>u!) Port
Setup ,ode% Gp"radin" and 'oot process of the *ES
Confi"urin" the confi"uration re"ister and the show version command

18 18 18 18 <outin" Protocol Concepts and Confi"uration <outin" Protocol Concepts and Confi"uration <outin" Protocol Concepts and Confi"uration <outin" Protocol Concepts and Confi"uration
Connected and Static <outes
5efault <outes and their confi"uration
<outin" Protocol (*-P ? 1-P) ? al"orithms
>utosummari.ation and ,anual Summari.ation% Classless and Classful <outin"
Protocols and Conver"ence
Basic concepts% confi"urin" and verif$in" <*P-9
5ifferent metrics used and the show ip route command
>dministrative 5istance
5e'u" command and <*P

17 17 17 17 +rou'leshootin" *P <outin" +rou'leshootin" *P <outin" +rou'leshootin" *P <outin" +rou'leshootin" *P <outin"
*P >ddressin" issues
Cost networkin" commands of telnet% tracert% ipconfi"% arp%netstat and nslookup
Certified Basic Network Support Professional
www.vskills.in

1A 1A 1A 1A />N Concepts />N Concepts />N Concepts />N Concepts
/>N +echnolo"ies (PS+N% 5S@ ? Ca'le)
PS+N and analo" modems
5i"ital Su'scri'er @ine t$pes
Ca'le *nternet
>s$nchronous +ransfer ,ode (>+,)
Packet and circuit switchin"
N>+ and P>+

1B 1B 1B 1B />N Confi"uration />N Confi"uration />N Confi"uration />N Confi"uration
Confi"urin" Point-to-Point />Ns% C5@C and PPP
*nternet >ccess <outer6 Confi"uration Steps
Step ? confi"ure *P Connectivit$% 5CCP and P>+




Certified Basic Network Support Professional
www.vskills.in


Sample Iuestions Sample Iuestions Sample Iuestions Sample Iuestions

1# Considerin" the 5+1 and 5C1 in a />N% does it matter which side supplies 1# Considerin" the 5+1 and 5C1 in a />N% does it matter which side supplies 1# Considerin" the 5+1 and 5C1 in a />N% does it matter which side supplies 1# Considerin" the 5+1 and 5C1 in a />N% does it matter which side supplies
the clockrate0 the clockrate0 the clockrate0 the clockrate0
># Jes% the 5+1 must do so#
B# Jes% the 5C1 must do so#
C# No% the clockrate can 'e confi"ured on either#
5# >ctuall$% the$ 'oth have to suppl$ the clockrate to each other#
9# /hat default router 'ehavior allows hosts with addresses from the ran"e 9# /hat default router 'ehavior allows hosts with addresses from the ran"e 9# /hat default router 'ehavior allows hosts with addresses from the ran"e 9# /hat default router 'ehavior allows hosts with addresses from the ran"e
discussed in the previous to access *nternet discussed in the previous to access *nternet discussed in the previous to access *nternet discussed in the previous to access *nternet- -- -'ased hosts0 'ased hosts0 'ased hosts0 'ased hosts0
># P>+
B# N>+
C# overloadin"
5# None of the a'ove
3# /hat command will sho 3# /hat command will sho 3# /hat command will sho 3# /hat command will show $ou 'oth the 5+1=5C1 end of the ca'le connected w $ou 'oth the 5+1=5C1 end of the ca'le connected w $ou 'oth the 5+1=5C1 end of the ca'le connected w $ou 'oth the 5+1=5C1 end of the ca'le connected
to a Serial interface and the encapsulation t$pe in use0 to a Serial interface and the encapsulation t$pe in use0 to a Serial interface and the encapsulation t$pe in use0 to a Serial interface and the encapsulation t$pe in use0
># show controller
B# show interface
C# show version
5# show ip route
4# Ef ph$sical% multipoint% and point 4# Ef ph$sical% multipoint% and point 4# Ef ph$sical% multipoint% and point 4# Ef ph$sical% multipoint% and point- -- -to to to to- -- -point Serial interfaces% which one(s) point Serial interfaces% which one(s) point Serial interfaces% which one(s) point Serial interfaces% which one(s) can use can use can use can use
the frame map command once the$re ena'led with 3rame <ela$0 the frame map command once the$re ena'led with 3rame <ela$0 the frame map command once the$re ena'led with 3rame <ela$0 the frame map command once the$re ena'led with 3rame <ela$0
># show ip! servers
B# show ip! hosts
C# show ip! sap
5# show ip! nodes#
8# /hat will happen if $ou confi"ure the clockrate command on a 5+10 8# /hat will happen if $ou confi"ure the clockrate command on a 5+10 8# /hat will happen if $ou confi"ure the clockrate command on a 5+10 8# /hat will happen if $ou confi"ure the clockrate command on a 5+10
># +he line protocol "oes down
B# +he ph$sical interface "oes down
C# >n error messa"e is "enerated
5# Nothin" - thats where it should 'e#




>nswers6 >nswers6 >nswers6 >nswers6 1# (B) 9# (5) 3# (B) 4# (5) 8# (C) 1# (B) 9# (5) 3# (B) 4# (5) 8# (C) 1# (B) 9# (5) 3# (B) 4# (5) 8# (C) 1# (B) 9# (5) 3# (B) 4# (5) 8# (C)