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Donald P. Williams Jr 23 Overington Ave Marlton, New Jersey 08053 856-983-7201 www. INFORMATION TECHNOLOGY SPECIALIST Insightful, self-motivating, results driven IT Professional with 8+ years of experience dealing with a broad range of corporate-based IT technologies, while participation in the planning, analysis, and implementation of solutions that support various business objectives. Hands -on experience troubleshooting various hardware and software issues, with a working knowledge of various IT security principles and technologies. Areas of Expertise:  Implementation, configuration, administration, and troubleshooting of Microsoft Windows 2000/XP/Vista/7 Operating Systems, Microsoft Windows Server 2000/2003/2003/2008 Operating Systems, as well as VMware vSphere, and Microsoft Hyper-V virtual environments. Implementation, configuration, administration, and troubleshooting of Active Directory/Group Policy components, DNS, DHCP, Remote Access, Network Protocols, IP Routing and W INS in a Microsoft Windows 2000/2003/2008 network infrastructure environment. Highly proficient with server conf iguration(s), and setup; extensive hands -on experience with HP Proliant Series servers. Highly proficient in building/repairing Desktop Workstations. Proficient in repairing HP branded Printers. Design, configuration, implementation, administration, and t roubleshooting of: Microsoft Operations Manager 2005, Microsoft System Center Operations Manager 2007, Microsoft Live Communications Server 2005, Microsoft Office Communications Server 2007, Microsoft Hyper-V. Hands-on experience with Microsoft Office Suit e (2000, 2003, 2007, 2010, and 2013) which includes: installation, configuration, and end -user support/troubleshooting. Networking concepts/technologies including: LAN’s, WAN’s, Wi -Fi, protocols, topologies, Routers, Switches, installations, transmission m edia, security and TCP/IP protocol suite.

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TECHNICAL PROFECIENCIES Platforms   Tools  Spiceworks, Desktop Authority, McAfee/Symantec Protection Utility Suites, SolarWinds Tool set, VMW are Workstation, RDP, PUTTY, Armitage, Wireshark, HP SUM, Windows Firewall Windows 9x/NT/2000/2003/2008/XP/Vista/7/8, Linux (Ubuntu, Kali)

Networking TCP/IP, Ethernet, VPN

PROFESSIONAL EXPERIENCE Customer Service Associate Frank’s Nursery - Marlton, New Jersey  Responsible for customer service, training of new employees, stocking shelves, and load/unloading merchandise from trucks, as well as visual aesthetics dealing with product placement, and assembly of demo merchandise. Aug 2002 – May 2004

HP Demo Configuration Technician Comp-U-Com – Paulsboro, New Jersey 

May 2004 – Oct 2006

Responsible for the configuration, testing, and quality control of various HP Pc’s, Servers, and Rack Enclosures to ensure they meet specific customer requested requirements, in part of the HP Demo Programs.

Network Systems Administrator Billows Electric Supply – Cherry Hill, New Jersey 

Oct 2006 - Present

Responsible for end-user support, and general oversight of the entire corporate infrastructure. I manage Server/Pc update/patch management, Group Policy configurations, general network device health by utilizing various tools, Active Directory and W indows Domain tasks/configurations, and Anti -Virus/Firewall configuration and compliance. I also consult with our CIO on Server/Pc hardware recommendations, as well as security risks, and general idea on improvement, and efficiency.

EDUCATION AND CREDENTIALS The Cittone Institute - 2004 Mt. Laurel, New Jersey  Network Systems Administrator, Certificate

Burlington County College – 2008 - 2012 Pemberton/Mt.Laurel, New Jersey  Associate Degree for Criminal Justice

Wilmington University – 2013 – present Wilmington, Delaware  Studying for my Bachelor’s Degree in Computer/Network Security

Professional Certifications     CompTIA Network+ CompTIA A+ MCSA – Microsoft Certified Systems Administrator MCP – Microsoft Certified Professional

Academic Affiliations  Wilmington University Cyber Wildcats Team participant: The Wildcat team teaches participants how hackers break into computer networks, what tools and means are used to compromise computers and applications, and what can be done to defend from computers being compromised. In addition the team provides instruction to prepare for the National Collegiate Cyber Defense Competition (CCDC).

Wilmington University DC3 Team participant : The Department of Defense Cyber Crime Center (DC3) Challenge encourages innovation from a broad range of individuals, teams, and institutions to provide technical solutions for computer forensic examiners in the lab as well as in the field. 2013 US Cyber Challenge Cyber Boot Camp participant: Invitation-only cyber security training boot camp 2013 National Cyber League participant: The National Cyber League (NCL) was founded in May 2011 to provide an ongoing virtual training ground for collegiate students to develop, practice, and validate their cyber security skills. Using lab exercises designed around industry-recognized performance-based exam objectives and aligned with individual and team games, the NCL is a first -of-its-kind ongoing experiment in learning and gaming using next-generation high-fidelity simulation environments.

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