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Slide Deck Ibm Sponsored Webcast With Cfo Publishing 06-21-11
Tom Willman
Presented by: Tom Willman Global Practice Leader, Finance Advisory The Hackett Group
Agenda
Who is Hackett and What Do We Do? Select Metrics for World-Class Finance Organizations
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
The Hackett Group difference: intellectual capital and implementation expertise that accelerates the time to sustainable benefit realization
We are the global leader in operations improvement strategies, implementation know-how, and SG&A agility We address both efficiency and effectiveness improvements to enable strategic business objectives Our insights are fact based, from over 5,000 benchmark studies and consulting engagements Our Best Practices Intelligence Center is a significant differentiator and enabler. It contains:
20,000+ performance metrics updated annually
1,700+ best practices across 95 business processes 1,000+ best practice-based process maps, requirements and configuration guides 1,000+ case studies, implementation examples and research
We deliver results through a global team of senior practitioners using a consistent methodology and best practice-based toolset
We know how the best do it, where they do it, and the benefit of doing it.
97%
of the Dow Jones Industrials Page 5
80%
88%
80%
of the DAX 30
49%
of the FTSE 100
35%
of the CAC 40
of the of the Dow Jones Fortune 100 and Financial Global Titans How to Improve the Closing, Consolidations Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Hackett analyzes both efficiency and effectiveness performance drivers to identify WorldClass performers and assists our clients in achieving their improvement objectives
EFFECTIVENESS
VALUE
Agility / Scalability Alignment with business Supplier leverage Economic return Quality Access to information Working Capital Cost Cycle time Productivity Staffing
SERVICE
Operating Excellence
EFFICIENCY
Efficiency
COST
Complexity Reduction
Technology leverage
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Agenda
Who is Hackett and What Do We Do? Select Metrics for World-Class Finance Organizations
Page 7
How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
World-class finance organizations have shown superior ability to respond to risk and volatility
World-Class to Peer Gap
1.90%
1.70%
1.50% 1.50%
31%
1.40%
1.20% 0.90%
51%
1.28% 1.10%
1.00%
1992 1994 1996 1998 2000 2002 2004 2005 2006 2007 2008 2009 2010 2011
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Efficiency: World-class organizations operate with fewer FTEs and lower cost within their Account-to-Report process(es)
FTEs per Billion of Revenue Process Cost as a Percent of Revenue
0.176%
0.096%
Peer Group
World Class
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Effectiveness: 28% of World-class companies close their books in fewer than 4 days
Closing Cycle Times World Class Companies
39%
28% 17%
<3 Days
<4 Days
<5 Days
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Agenda
Who is Hackett and What Do We Do? Select Metrics for World-Class Finance Organizations
Page 11
How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Todays Challenges
One Source Of the Truth
Data Quality & Consistency
Regulatory Requirements
(e.g., XBRL, IFRS)
The role of finance is changing and executives are faced with increased need for fast and reliable information while meeting new regulatory requirements.
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Process
Option 2: Foundational HFM HFM 9.3 & Hyperion Planning 4.2
Users External Reporting Corporate Consolidations Area Accounting Company Accounting
People / Governance
Performa Performa nce nce Measure Measure
Users Corporate Consolidations Area Accounting Company Accounting Users Senior Mgmt Area Accounting Corporate Consolidations
Data
Corporate CorporateScorecard Scorecard
Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure
Technology
PROPOSED SARA PRODUCTION ENVIRONMENT
Users External Reporting Corporate Consolidations Area Accounting Company Accounting Treasury
Hyperion Reports
Workspace
Smart View
Hyperion Reports
Hyperion Analyzer
Manager ITSS
EMERsion Support
Manager FSLC
Accounting/POR
Business Requirements Policy and Procedure Data Validation User Acceptance COA Mappings
hyperionplanning.na.saralee.com
CITRIX NASLCICTX001
CITRIX NASLCICTX005
hyperionfinmgmt.na.saralee.com
Planning User
Reports User
HFM User
PeopleSoft HR Data Manual Inputs Topside Adjustments FI entries (those not automated) Allocation Entry HFM ver 9.3 Entity / Exhibit / HL Project Actual Current/2 Yrs Prior Forecast Current/Prior Plan - Current / Prior Local Currency & USD
?
Forecast Plan
Planning ver 4.2 Project/Dept/Prospects Actual Current/2 Yrs Prior Forecast Current/Prior Plan - Current / Prior Local Currency & USD
Technical Support
Son of OMS
F5
hyperionreports.na.saralee.com
HFM Enhancements
Cash Flow Detail - Cash Flow Statement Dimension Project Level & Product Line Dimension Process Management Additional Intercompany Processing / Reporting Validation Balanced Report Drill Back to Raw File Report reconciliation Excel Backlog Model
Forecast Data
GPS
NASLCIHFM005 HFM Web\App Consolidation Server Hyperion-Finmgmt.na.saralee.com Windows 2003 Server NASLCIPHFM001 HFM 3.5.1.2 - DE HFM Web server1 Windows 2003 Server NASLCIPHFM002 HFM 3.5.1.2 - DE HFM Web server2
Windows 2000 Server NASLCIPRPT002 WebSphere 5.0.1 Reports 7.0.0.1 Cluster HFMPRODWEB
JDE FX Rates
Application (Rules, Metadata) Data Integration Reporting User Security Training Application Enhancement Support future Hyperion Applications
Application (Rules, Metadata) Data Integration Reporting User Security Help Desk Coordination
Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure
Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure
Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure
Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure Performa Performa nce nce Measure Measure
All Planning, Reports, and HFM servers connect to HYPERION-SQL for Repository and/or Metadata.
Windows 2000 Server NASLCIPOLP001 Essbase 6.5.4.2 - US Foods Windows 2000 Server NASLCIPOLP004 Essbase 6.5.4.2 - Bakery Windows 2003 Server NASLCIPOLP005 HTM
Process Flows
Technical Architecture
A holistic view provides a vision that integrates process improvement opportunities, supporting organizational changes and standard data definitions in addition to recommendations and an implementation path for the enabling technologies.
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Demand
World Class companies make better use of fewer, more highly skilled people by optimizing their service delivery model
Controllers are business partners with prior business experience, at least 2/3 of their time is spent on value adding activities (optimizes demand) EPM Process cost is lower by 32% 60% leverage Shared Services for report production
Supply
Source: Hackett, Book of numbers 2006, 2007, 2008, 2009, 2010 and performance studies 2008
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
1,172
8.1
World Class
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Common (or enterprise) standard COA reinforced with established governance of data and COA
Common general ledger on a single platform integrated with sub-systems and data warehouse Documented definitions, usages, hierarchies, and processes (where data captured) Established governance (committees, COEs) with clear authority and decision framework
Peer group
World Class
54%
144%
Peer group
World Class
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Closing Thoughts
Leading organizations focus relentlessly on driving process simplification and standardization in the face of increasing business and regulatory complexity
Leading companies continue to invest in the Close, Consolidations and Financial Reporting process which is the backbone they leverage to set themselves apart from their peers relative to business performance reporting and financial reporting
The building blocks of an efficient and effective enterprise close and consolidation provide broader organizational value through more reliable information and more business directed focus A single version of the truth and integrated systems are critical to successful, and flexible processes ; the adoption of enterprise-wide data standards and associated governance are necessary foundations
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Contact Information
The Hackett Group
World Headquarters Suite N500 1117 Perimeter Center West Atlanta, GA 30338 Phone: +1 770 225 3600 Martin House 5 Martin Lane London EC4R 0DP Phone: +44 207 398 9100 Torhaus Westhafen Speicherstrasse 59 60327 Frankfurt am Main, Germany Phone: +49 69 900217 0 8, rue de Port Mahon 75002 Paris, France Phone: +33 1 53 43 0400 Strawinskylaan 3051G, 1077 ZX Amsterdam, The Netherlands Phone: +31 20 301 2210
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How to Improve the Closing, Consolidations and Financial Reporting Processes
2011 The Hackett Group. All rights reserved. Reproduction of this document or any portion thereof without prior written consent is prohibited.
Tom Willman
Global Practice Leader, Finance Advisory Phone: +1 770 225 7286 twillman@thehackettgroup.com
Agenda
Insights into the Integrated Financial Close Management Process
Excessive overtime or missed compliance deadlines Close activities prove to be extremely inefficient and costly Inconsistent data from various subsidiaries multiple GL, ERP, and disparate transactional systems
Integration to source data GLs, ERP, financial consolidation, OLAP, spreadsheets, etc
Integrated XBRL tagging capabilities tagging is embedded in within the external reporting process Workflow and task management dashboard Enhanced Security control access to sensitive data Report Consistency ensure same numbers across separate reports with same data points
Finance Efficiency
Source: IBM Institute for Business Value, The Global CFO Study 2010
First Mile Data quality and control system for collection and reconciliation
Contributors
Requires multiple manual updates of financial or operational data in tables and narrative commentary
Document Managers
Requires time-consuming checks to ensure data in up-to-date and to ensure integrity of data throughout the report(s) And little security Primary collaboration tool is unsecured email No central, collaborative solution for preparing reports No controls, audit trail or security over using MS Office & email Confidential information can be easily leaked
Report Consumers
28
Risk of Errors
Feature Integration to source data Variables in text Validation Rules Benefit No re-keying of data Consistency across the report Numbers always tie-out
Benefit
No need to re-apply formatting
Compliance Checklists
Audit Trail
Risk of Non-Compliance
2010 IBM Corporation
Planning Modeling
Budgeting Forecasting
Consolidation Reporting
Monthly Reports, Quarterly Reports, Annual Reports, Internal Reports, Flash Reports
Manual processes dominates The Last Mile Bottlenecks in document creation Collaboration is tedious Copy and paste exercises with Word, Excel and e-mails back and forth Non-existent or minimal internal controls No detailed audit trail of activities and user modifications Many opportunities for data accuracy issues Limited flexibility
32
Output Requirements
Close Reports
TM1 Explorer
Financial Reports
EDGARready
Go Office
DIRECT TO FSR
Cognos Controller
Finance Consolidation Intelligence
PURPOSE BUILT directly into the solution and user interface Allows organizations to leverage CONSOLIDATION BEST PRACTICES Secure auditable closing
Internal Reporting
Management Reporting
Notes & Exhibits to Statutory Filings Proxy Statements Legal Statutory Reporting SEC Filings (10K, 10Q, etc.) CSR Reports Regulatory Reporting
36 36
Use web templates to automate data collection from anywhere in the world Variables in text provide real time data updates within reports
Reviewers
Enhance controls and security with audit trail reporting and embedded approval checklists Workflow and task management tools provide greater visibility into every step of the process Create/update content once and automatically update that content across multiple reports Multi-author environment allows for collaboration in creating content-rich reports
Report Consumers
Approvers
User friendly and familiar interface of MS Office Business rules and embedded validation greatly reduce risk of errors Generate reports in multiple formats including PDF & Powerpoint, MS Word and more
2010 IBM Corporation
Data Warehouse
Q&A
Tom Willman
Pat Calitri
Director, Financial Close Management, Presales IBM