Case Analysis Work environment/Power structure at Smokestack,Inc. Thomas J. Bronston manage Smokestack !illage,Inc.

"y giving consi era"le autonomy to his sta## which were mainly com$rise o# the train an museum crew.%e truste his em$loyees to o the right thing,his only con ition "eing that the train leave an arrive on correct time thus,"eing in a $assive ,non&inter#ering role an e'ercising a somewhat normative $ower.%is a$$roach was #uelle "y the "elie# that giving am$le e'$erience to the young train crew woul train them to "e #uture engineers. This em$owerment o# the em$loyees su"se(uently lea to a high organisational citi)enshi$ "ehaviour evi ent in the various *o"s $er#orme "y them eg. when the engine nee e ma*or re$airs ue to mal#unction,the museum an train crew worke together to re$air it without com$laining.A s$ecial mention coul "e ma e o# +e who worke the har est ,alongwith Sven-ins$ite o# "eing young an this "eing his #irst summer *o" at Smokestack.%e even went a ste$ #urther an use to wake at . A./. to check on the engine to ensure its sa#ety #or the #ollowing ay an "reaking the #e eral law in the $rocess which re(uire railroa workers to only work #or a s$eci#ic uration an get su##icient rest0all this to to save the cost which the com$any woul incur i# it hire a night hostler #or the sai *o". Also,the train an museum crew only $ut in a 11 hr week on their time car s though they generally worke #or 23&43 hrs thus,not charging the com$any #or overtime $ay.This emonstrates moral mem"ershi$ as the sta## ha such $ositive #eelings towar s the com$any that they went "eyon their re(uire *o" roles to ensure its smooth #unctioning an success. Changes in the $ower ynamics a#ter 5arl6s in uction. Bronston wante to hire 5arl as his re$lacement ue to his e'$ertise in engineering an his $otential o# #uther e'$an ing the museum $atronage.Initially,5arl was res$ect#ul o# Sven6s seniority an com$etence "ut a#ter "eing a$$ointe as a trustee the latter6s style o# #unctioning starte making things i##icult #or the sta##. 5arl use his $ower coercively "y eman ing that various activities "e $er#orme uring s$eci#ic time $erio s thus inter#ering with the crew6s ol routine an inconveniencing them.The em$loyees starte to re"el "ehin 5arl6s "ack "y #louting his rules,increasing the $ayroll "y charging the com$any #or their overtime an not "eing willing to $ut in e'tra hours at work.Also,valua"le locomotive tools an $arts starte getting mis$lace an restoration/$ainting work an other little *o"s starte getting neglecte as em$loyee morale got hit thus,showing an alienative mem"ershi$ "y the em$loyees.

Pro"lem Statement

Bronston ha to make some crucial ecisions when he was con#ronte with the issues "eing #ace "y the com$any a#ter 5arl6s arrival.%e nee e to reconsi er his o"*ectives #or himsel#,regar ing his ecision to with raw #rom Smokestack- an i# the com$any really re(uire 6new "loo 6 an how well 5arl #it in with the organisational culture. Also,the reasons why 5arl was una"le to a$$reciate others6 e##orts alongwith the #act that ste$s nee to "e taken to ensure com$liance with #e eral laws an #urther growth o# the organisation.