NEIGHBOURHOOD WATCH PATROLLERS TRAINING GUIDE

COMPILED FOR BLUE SECURITY BY ROWAN MATTIG

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

CONTENTS

PURPOSE STATEMENT ........................................................................................................................................ 3 DEFINITION OF A WATCH MEMBER .................................................................................................................... 4 ELECTION OF PATROLLERS................................................................................................................................ 4 Patrollers:............................................................................................................................................................ 4 Foot Patrollers: ............................................................................................................................................... 5 Mobile Patrollers............................................................................................................................................. 5 Crew Members: .............................................................................................................................................. 5 Equipment necessary for patrollers ................................................................................................................ 6 Team Leader/Co-ordinator ............................................................................................................................. 6 Control/Base Operator ................................................................................................................................... 6 Spotters .......................................................................................................................................................... 7 OPERATIONAL PROCEDURE ............................................................................................................................... 8 Planned Ops ....................................................................................................................................................... 8 Emergency Ops / Mobilization ............................................................................................................................ 8 General Patrols ................................................................................................................................................... 9 WHEN TO CALL THE POLICE OR BLUE SECURITY ......................................................................................... 10 WHAT POWERS OF ARREST DOES A CIVILIAN HAVE? .................................................................................. 11 Lawful Citizens Arrest ....................................................................................................................................... 11 Schedule One Offences .................................................................................................................................... 12 POWERS OF ARREST QUICK SUMMARY ......................................................................................................... 13 Authorised to Arrest .......................................................................................................................................... 13 Notification of Arrest ......................................................................................................................................... 13 Following the Arrest .......................................................................................................................................... 13 BASIC RADIO OPERATING PROCEDURE FOR NEIGHBOURHOOD WATCHES ............................................ 14 Operating Techniques ...................................................................................................................................... 14 Procedure to Follow When Speaking on a Radio: ............................................................................................ 14 Radio tests ........................................................................................................................................................ 15 The Phonetic Alphabet ..................................................................................................................................... 15 Standard Phrases used while talking ................................................................................................................ 15 MORE ABOUT NEIGHBOURHOOD WATCH....................................................................................................... 17

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 2 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

PURPOSE STATEMENT
A Neighbourhood Watch exists to cut crime and the opportunities for crime and anti-social behaviour. It provides reassurance and reduces the fear of crime amongst residents, by encouraging neighbourliness and closer communities. It also improves the quality of life for local residents and tenants. It will achieve this by; Being a community based organization, involving residents and tenants who will work together. It will work in partnership with the local police and security company that provides the support/reporting structure by sharing information and advice concerning crime and other incidents. As the watch grows it will identify issues of local concern and become involved in community problem solving, agreeing regularly which problems to target and what actions to take. It will get involved in crime and disorder and anti-social behaviour preventative initiatives. It will provide volunteer administrators/team leaders and road reps, who will assist to effectively run the neighbourhood watch. It will then further aid in forming country wide associations to share and disseminate good practice, linking in and working with the other watch movements and other private sector bodies.

When we own our communities and take responsibilities for our streets, blocks and neighbourhoods, we reinforce the positive efforts of police and other city departments and our communities are safer, because the spaces that are cared for, maintained and looked after, are less likely to be crime scenes. Mary Vogel

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 3 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

DEFINITION OF A WATCH MEMBER

As a member of a neighbourhood watch, your only duty is to look out for your interests and those of your family and neighbours. You can do this by: Availing yourself for services provided through the program. Remaining alert to the occurrence of any suspicious activity and reporting it promptly to the police, BLUE security and to the watch co-ordinator or Team Leader. Maintain a satisfactory standard of security at your own home. Look after near neighbours homes or property during their absence, if requested to do so; Attend any general meetings of the watch. And finally, just being a good neighbour, the kind you would like to have living next door.

ELECTION OF PATROLLERS
Once the neighbourhood watch has been successfully established and the first official meeting has been held with all the attendees from the local neighbourhood, a request for any volunteers is necessary in order to establish the Mobile Arm of the neighbourhood watch. This is a very important part of any neighbourhood watch in its growth and establishment. The request for any volunteers in this category will include any person, male or female who resides in the local area and would like to actively be a part of preventing crime in their neighbourhood. At the time of this request to the community in attendance at the official meeting, it is important to outline the classification of these active members. They are as follows: 1. Patrollers 2. Spotters The descriptions for these various classifications are as follows:

Patrollers:
This will include those persons who will leave their places of residence and actively move around the neighbourhood, under the guidance of a Team Leader to identify or prevent suspicious activity in the area. The Patrollers will be placed into three (3) specific categories, namely Foot Patrollers, Mobile Patrollers and Crew Members.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 4 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

Foot Patrollers: These are persons designated by the Team Leader to patrol various roads on foot with communication, to identify any suspicious movement, vehicle or person. The foot patrollers are normally alone, however whenever possible ensure that foot patrols include a party of two (2). The foot patroller will never engage any situation, unless extremely necessary or in order to save life, however in normal circumstances the foot patroller will follow the suspicious person from a distance and/or will communicate all information about suspicious party or happening back to the Team Leader or the radio base operator/controller. The Team Leader will allocate the necessary personnel to assist the foot patroller and will instruct the foot patroller if need arises to engage. Foot patrollers need to move stealthfully around the area that they are allocated to, to patrol. They need to remain in the shadows and move discreetly along the verges and out of sight of anyone moving in the street, taking rest against a tree or light pole in order to hide their profile from anyone wondering around the streets. A foot patroller should ideally move from point to point along the street, pausing for long periods and watching and listening for movement. Often barking dogs can alert one to a possible stranger walking along the road and Hadedas suddenly calling could indicate movement below their tree. All of this information needs to relayed back to the Team Leader who will constantly be assessing the situation at hand. Mobile Patrollers These persons are those willing to use their private vehicles to assist with dropping off foot patrollers and to respond to various incidents in the neighbourhood during an operation. The mobile patrollers will be allocated to a specific road or area by the Team Leader; they will either standoff at a particular point or patrol the area in which they were posted. Mobile patrollers must always ensure that their vehicle reflective decals are always visibly displayed on their vehicles to identify them in public as being a part of the local neighbourhood watch, as residents in their patrol area may become suspicious of a strange unmarked vehicle circling the area or parked in a dark shady location for an extended period of time. Crew Members: These individuals will be posted with the Mobile Patrollers at the discretion of the Team Leader. A crew members function will be to assist the driver or mobile patroller with manning the radio and assisting with directions if so required.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 5 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

Equipment necessary for patrollers All patrollers need to ideally be equipped with the following items: 1. 2. 3. 4. 5. 6. 7. 8. Torch with good batteries. Baton Pepper Spray A warm jacket and cap or beanie. (for cold winter nights) Cellular phone or Radio for communication. Identification ( showing that they belong to the neighbourhood watch) A black pen. Vehicle decals where applicable.

Team Leader/Co-ordinator The Team Leader or Co-ordinator is the person allocated or elected by the neighbourhood watch and is willing to oversee all mobilization of members and the management of each operation. The Team Leader takes huge responsibility in making decisions related to the movement and placement of patrollers. It is imperative that the Team leader remains constantly aware of the movement of all residents that are actively a part of any operation, during the operation. This position may be held by a committee member or a selected individual who is willing to perform this task within the neighbourhood watch. The Team Leader will hand out radios and vehicle decals for any operation or mobilization. The Team leaders will also co-ordinate the event and liaise with the controller or base operator to engage the necessary Duty on or Duty off entries in the OB. (Occurrence Book.) Control/Base Operator Once the neighbourhood watch reaches a place where it can afford to purchase radio communication, one of these radios needs to allocate a Base or Control radio. Initially an active member can operate as the controller or base operator, and then eventually the watch needs to identify someone residing within the area that can act as the Control or Base Operator. Communication between the Team Leader and Control is essential in order to book the operation al team and patrollers on duty. The Duty On entry will take place in the OB or Occurrence Book. Thereafter the base operator will call the local police service and inform them of the operation and request an OB number as a reference. The Base operator will also offer the Neighbourhood Watch OB number to the police official as a cross reference for their register. The Base operator needs to report all incidents that occur during the operation and close communication needs to be maintained with the police in the event someone or something suspicious has been identified and an arrest needs to be affected.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 6 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

Spotters Spotters are normally those persons who want to be involved but are either unable to leave their homes or would prefer to be vigilant from their home or garden. The spotter will participate by assisting the patrollers to identify suspicious vehicles or persons moving past their homes. The spotter can communicate directly with the control or base operator, who can relay the message to the Team Leader. In certain instances a spotter may reside at a perfect lookout location, and it may be feasible for the team Leader to allocate a radio to that spotter for more efficient reporting. (i.e.: a regular escape route used by suspects.)

It is essential that all members sign a declaration, once appointed as volunteer patrollers, protecting the neighbourhood watch of any claims or liability in the event of death, injury or damage to property.

Notes: _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ ________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ ________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ ________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ ________________________________________________________________________

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 7 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

OPERATIONAL PROCEDURE
This is the steps that need to be taken when there is action in the neighbourhood, the categories are as follows: 1. Planned Ops - Group Patrols 2. Emergency Ops (Mobilization) 3. General Ops

Planned Ops
Planned Ops will in most cases consist of a group operation; these patrols will be scheduled by the committee of the neighbourhood watch. The team leader will ensure that a time and meeting place is scheduled and all patrollers are notified accordingly. A brief description of the evenings plan will be discussed, after which the team leader will proceed with posting all members into their relevant points around the area. Call signs and radio tests are conducted with all patrollers before being dispatched to their posts. Group Patrols are a great way to establish relationship amongst members in the neighbourhood and greatly assists with awareness amongst the members regarding all incidents occurring within their neighbourhood. Planned Ops with a group is normally scheduled for a set period of time (ie: 2 4 Hours) but it may be terminated early or extended at the discretion of the team leader. All booking on and off duty needs to be adhered by the team leader and relayed back to the control or base operator. Once an operation has ended or been called to an end by the Team Leader, all participants will gain meet at the predetermined point to officially wrap up the evening. A final OB entry will be made as Duty Off with the Control or Base Operator which needs to include the following points: 1. 2. 3. 4. Number of members booking off duty. Record of incidents having occurred during the operation. Record of arrests made with CAS or OB numbers from the Police. Record of any injuries incurred by anyone on patrol during the operation. If none a no injury entry needs to be made. 5. Record of any damage incurred by anyone or to any vehicle or property. If none a no damages entry needs to be made.

Emergency Ops / Mobilization

This form of patrol is engaged specifically once a major incident occurs in the neighbourhood. An SOS call will be made telephonically or by using the BLUE SMS system. Members that have engaged as patrollers and spotters will immediately recognise this signal as an emergency call, and will proceed to mobilise at the predetermined venue. Spotters will

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 8 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

take up their posts and be vigilant. If necessary they will be contacted with more specifics by the team leader. The Team Leader will have assessed the situation and will dispatch the patrollers to the various points necessary to observe. The police will be informed and notified that the neighbourhood watch has been mobilised. Once again OB references will be exchanged by the control or base operator. The objective for emergency mobilization is to identify the suspects and their movements and allow the police and Blue security personnel an opportunity to arrest them. In the event that medical assistance is required or parents have been injured, the members under the guidance of the team leader may then assist with taking care of the children, providing blankets or a warm meal. At all times the team leader will ensure that no member of the team interferes with any medical or police team at work, but acts solely as a support to these services. In the event that the emergency ops team arrives at the scene first, they will assist, to the best of their ability by securing the scene and assisting the injured without damaging any evidence which may be required by the police in obtaining an arrest of the perpetrators. The operation will be strictly co-ordinated by the team leader and all movements and positions directed by him. The operation will conclude in the same manner as the group patrol.

General Patrols
Within most neighbourhood watches there will always be 2-3 people identified that will go far and beyond the call of duty, they tend to want more involvement than the average resident who is normally quite content with doing just enough or as little as possible. The Team Leader and committee will identify these individuals and approach them to join the General Patrol Team, over and above their normal involvement in the watch. General patrollers often consist of members who active in group patrols and emergency ops and act as the watchman for the area. They will be placed onto a schedule or roster which will include the following task: A slow drive around the area on a specific route, the drive times will vary to include day and night hours. The patroller will log and entry with the control or base at the time of leaving his premises or when on route and will log duty off with the control when complete. The objective of the general patroller is to identify any suspicious activity in the area i.e.: prostitution, drugs, derelict buildings, new businesses or scrap merchants, abandoned motor vehicles, drinking in public etc. This info needs to be recorded with control for reference at monthly team meetings. The police do not need to be informed of these patrols. Mobilization may be necessary if a general patroller identifies the need to do so, this decision must be made by the Team Leader.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 9 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

WHEN TO CALL THE POLICE OR BLUE SECURITY

One of the hardest things for a watch member to learn is to learn to trust their instincts. If it looks suspicious to you dont hesitate call or send an SMS! Some people fear that raising an alarm will reflect poorly on themselves, or on their Watch. NOT SO. Its OK to inform the police or security team of something that looks a bit fishy on your watch, and let them take it from there. (Anonymity may be requested.) Look at the other side of the coin. How would you feel if you didnt call to report your suspicions, and, as a result, failed to prevent a criminal act in your neighbourhood? Even when a crime has been committed some people are still reluctant to inform the authorities. Maybe they think its not worth the hassle to report some graffiti or a stolen lawnmower, maybe theyre too embarrassed to admit that they lost money to a disappearing driveway paving salesman or a smooth talking telemarketer. But these are exactly the sorts of crime that your neighbours and the authorities should be made aware of. If you dont want to call the police, then at least inform your neighbourhood watch team leader or co-ordinator. If people are informed about crimes committed in their neighbourhoods, they become more watchful and are unlikely to be victimised. How to Call the Police or Blue Security: Whether youre calling to report a crime in progress or just something that arouses your suspicion, remember the following Dos and Donts DO Identify yourself as a watch member; Be prepared to describe the persons, vehicles or circumstances as fully as possible including license plate numbers, direction of travel etc; Ask for an incident or reference number(OB Number) to facilitate a follow-up inquiry at a later date; Record the time and date of your call Keep the suspects and incident under surveillance from a safe distance until back up arrives. Make a second call if activity gets worse; Inform your neighbourhood watch team leader when time permits.

Dont attempt Apprehension or Pursuit Dont Attempt to confirm your suspicions by approaching a home or vehicle where a crime may have taken place or may still be in progress. Go immediately a safe distance and call for the Police or BLUE Security to assist. If you approach the scene of a crime you may encounter a dangerous criminal, or destroy useful evidence. For example tracking dogs can follow the trail of only the last person on the scene. *Refer to citizens arrest in South Africa. (Attached)

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 10 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

WHAT POWERS OF ARREST DOES A CIVILIAN HAVE?

Any South African Citizen, may execute an arrest for any conspiracy, incitement, or attempt to commit any offence pertaining to any Schedule 1 offense, as determined by the Criminal Procedure Act of 1977, Act 51, and the Criminal Law Amendment Act Of 2007, Section 3 and 4.

Lawful Citizens Arrest

The South African Criminal Procedures Act of 1977 Act 51, Section 42 says, concerning an Arrest by private person without a warrant; 1. Any private person may without warrant arrest any person: (a) who commits or attempts to commit in his presence or whom he reasonably suspects of having committed an offense referred to in schedule 1; (b) whom he reasonably believes to have committed an offense and to be escaping from and to be freshly pursued by a person whom such private person reasonably believes to have authority to arrest that person for that offense; (c) whom he is by any law authorised to arrest without warrant in respect of any offense specified in that law; (d) whom he sees engaged in an affray. 2. Any private person who may without warrant arrest any person under subsection 1 (a) may forthwith pursue that person, and any other private person to whom the purpose of the pursuit has been made known, may join and assist therein. 3. The owner lawful occupier, or person in charge of property on or in respect of which any person is found committing any offense, and any person authorised thereto by such owner, occupier or person in charge, may without warrant arrest the person so found.

SECTION 39, Says concerning the Manner and effect of arrest; 1. An arrest shall be effected with or without a warrant, and, unless the person to be arrested submits to custody, by actually touching his body or, if the circumstances so require, forcibly confining his body. 2. The person effecting an arrest shall, at the time of effecting the arrest or immediately after effecting the arrest, inform the arrested person of the cause of the arrest and in case of an arrest effected by virtue of warrant, upon demand of the person arrested hand him a copy of the warrant. 3. The effect of an arrest shall be that the person arrested shall be in lawful custody and that he shall be detained in custody until he is lawfully discharged or released from custody.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 11 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

NB: Always take into consideration that you may only execute a citizens arrest for Schedule 1 Offenses

Schedule One Offences

Treason Sedition Murder Culpable homicide Rape Indecent Assault Any sexual offense against a child or the mentally disabled. Human trafficking for sexual reasons. Bestiality Theft Robbery Knowingly removing stolen goods. Kidnapping. Fraud. Public Violence Arson. Malicious Damage or Injury to property. Breaking and entering any property with the intent to commit an offense. Forgery or knowingly using forged documents or coinage. Intimidation

You may not arrest for the following crimes as they are not considered Schedule 1 Offences: Sodomy Prostitution Drug dealing Drunkenness Dumping Littering Urinating in Public Abusive language

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 12 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

POWERS OF ARREST QUICK SUMMARY

Authorised to Arrest
Any South African citizen may arrest anyone who commits or attempts to commit a schedule 1 offense. Any South African citizen may arrest anyone who he/she reasonably suspects of having committed a schedule 1 offense. Any South African citizen may arrest anyone attempting to escape a security officer, police officer, detective, or national security officer. Any South African citizen may arrest anyone engaged in fighting. Any South African citizen may pursue anyone who committed a schedule 1 offense, and may authorise anyone else to assist them. Any South African citizen may arrest anyone on any property they own, rent or guard. Any South African citizen may subdue a suspect, when resisting arrest. South African citizens are privately liable if they perform an unlawful arrest. Always remember that while South African citizens may not execute a citizens arrest for Schedule 2 offenses (except where duly authorised to do so by a Police Official). They may still offer eye witness testimony in court.

Notification of Arrest
Any South African citizen must inform the suspect of the reason for his or her arrest, either while performing it or immediately thereafter.

Following the Arrest

From the moment of arrest the suspect has the right to consult a lawyer. Apart from giving his or her name and address, the suspect has the right to remain silent. He or she is under no legal obligation to answer any questions, whatsoever, until his or her lawyer is present. No South African citizen may release any suspect, unless lawfully discharged or released from custody by a police official.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 13 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

BASIC RADIO OPERATING PROCEDURE FOR NEIGHBOURHOOD WATCHES

Why do we need to know about radio procedure or language? Radio language is a universal language spoken by all emergency personnel & radio users. The purpose for this, is to ensure that we all conform to a Standard Operating Procedure (SOP). All emergencies require a fast response to eliminate undue delay and all messages must be transmitted quickly and accurately. Radio Procedure or SOP assist in allowing operators to maintain communication in adverse weather conditions or areas of poor reception. Radio Discipline is extremely important and could result in the saving of someones life.

Operating Techniques
All transmissions should be kept as brief as possible, in order to avoid congestion. Think about what you are going to say before commencing with your message. All transmissions should be carried out in a normal tone, keeping emotion out of your voice.

Try to maintain and adopt these techniques when speaking:1. 2. 3. 4. 5. 6. 7. 8. Maintain an even RHYTHM. Use normal conversation SPEED. Maintain normal speech VOLUME. Each word must be spoken CLEARLY and DISTINCTLY. Maintain a constant distance from the microphone. Always LISTEN before TRANSMITTING. Only one person may talk at a time. Spell important or difficult words, using the PHONETIC ALPHABET. NEVER acknowledge a message unless you have received the entire message and UNDESTAND IT. NEVER GUESS or MAKE ASSUMPTIONS. If you are not sure ask the sender to REPEAT the message. 9. If an emergency is being dealt with, do not speak unnecessarily keep RADIO SILENCE. 10. If you need to talk WAIT long enough to satisfy yourself that you will not cause any harmful interference with any emergency incident. 11. If the channel is busy and you have an URGENT message, wait for a break in transmissions and use the word BREAK to call attention to your situation. This should only be used in genuine cases where the situation is of High Priority.

Procedure to Follow When Speaking on a Radio:

The first Person calls by naming the second person first and then identifying who they are, Eg: (first person) Romeo 1, (second person) Control 1 then the first person who is Romeo 1 will wait for the second person who is Control, to answer. The answer will come across like this. Proceed with your message Romeo 1 Romeo 1 will then proceed with the details of the message that he wants to relay to the Control operator. Once he is satisfied with the Control operators response he will complete his communication with the words Roger Control Out (which means he completely understands and has completed his conversation).

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 14 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

Radio tests
This table will assist when conducting radio tests:If the Message is totally unreadable If the Message is being broken while transmitted If the signal is weak and difficult to read but can be understood with careful listening. Readable, can be easily understood but the message is not free of static/noise Perfectly readable, loud and clear, no background noise or static 1 over 5 2 over 5 3 over 5 4 over 5 5 over 5

The Phonetic Alphabet

This needs to be learnt by all Radio Operators. A-Alpha G- Golf M- Mike S- Sierra Y- Yankee B- Bravo H- Hotel C- Charlie I- Indigo D- Delta J- Juliet P- Papa V- Victor E- Echo K- Kilo Q- Quebec W- Whiskey F- Foxtrot L- Lima R- Romeo X X-ray

N- November O- Oscar T- Tango Z Zulu U- Uniform

Standard Phrases used while talking

AFFIRMATIVE BREAK CANCEL CORRECTION GO AHEAD (SEND) HOW DO YOU READ I SAY AGAIN I SPELL NEGATIVE NUMBER OUT Yes or That is Correct or Permission Granted. Used to break into a transmission with an Urgent message. Disregard my last message or instruction. Used to correct an error in last sent message. Proceed with your message. How clear is my transmission I repeat a part or parts of my message Used to indicate that you are going to spell a message No, permission not granted or No it is incorrect. Used to emphasize that numerals will follow. My transmission is complete

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 15 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

OVER SAY AGAIN STAND BY (Wait One) STAND DOWN COPIED COPIED SO FAR E.T.A. GO WITH DETAILS PROCEEDING ROGER STANDING OFF

My transmission is complete and I expect a reply from you. Repeat all or part of your message I am busy and will call you back. has the same meaning as cancel means message received means the message has been received so far. Estimated time of arrival Provide me with information Means responding Means message understood At Scene/ in attendance

The term WAIT ONE is used by the military and has a clearer meaning: Do not forget to call back the person when you become available.

THE MAIN REASON FRUSTRATION!

WHY

RADIO

COMMUNICATION

FAILS

AND

CAUSES

1. 2. 3. 4. 5.

FAILURE TO USE PRESCRIBED PROCEDURES FAILURE TO LISTEN BEFORE TRANSMITTING FAILURE TO FOLLOW INSTRUCTIONS ISSUED BY CONTROL USE OF UNAUTHORISED LAUNGUAGE LACK OF RADIO DISCIPLINE

When you next have a police officer visiting your neighbourhood watch, ask to listen to the police radio in order to familiarise yourself with the general radio language and terminology.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 16 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

MORE ABOUT NEIGHBOURHOOD WATCH

For a Neighbourhood Watch to be totally effective, each resident should take an active role in both security improvement and observation. People Learn: How to make their homes less inviting as a target to thieves. How to participate in operation identification, making their personal property more difficult for burglars to dispose of. How to be alert to suspicious activity in their neighbourhoods And how to respond appropriately to potential threats.

Membership in a watch is not about: Being a busy body Being a vigilante

And does not involve: Time consuming duties and obligations Exorbitant fees for services.

Neighbourhood Watch? No offence, but I value my privacy. I mind my own business and expect my neighbours to do the same. Whats wrong with that? Nothing at all. We value our privacy. But Neighbourhood Watch is simply a program designed to prevent neighbourhood crime. It could be physical assaults, vandalism, whatever. One of the ways its members achieve this goal is by being alert to the behaviour of strangers. A watch isnt meant to be a social club, but its a whole lot easier to identify strangers once you get to know your neighbours. For this reason, watch neighbourhoods do tend to be more cohesive, caring communities. So, bottom line, it really comes down to deciding what kind of a community do you want to live in, and what level of participation makes it work for you.

NO THANKS, I dont need help. Im fully protected with an electronic security system. Count me OUT! As you are aware the municipal alarm by-law requires for you to provide either a monitoring company or three contacts access to your premises within thirty minutes to disarm a noisy alarm. The municipal fine for noise pollution is R1000.00 per incident reported if not adhered. Monitored alarms are very useful, but not infallible. Any alarm system of any type may be deliberately compromised or may fail to operate as expected for a variety of reasons, such as power failure, user error OR component failure. Even when an alarm system operates as intended, damage to your property may still occur while the response team are on route to property.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 17 OF 18

NEIGHBOURHOOD WATCH PATROLLERS GUIDE

What does a burglar even look like? After working in her garden one Saturday afternoon, an elderly resident came around the corner to find two young girls on her front steps, they claimed to be looking for their lost kitten, but she soon discovered that they had actually entered her house and stolen all the money from her purse. The neighbourhood was not deserted that afternoon and nor were the neighbours inattentive its just that the girls did not look suspicious. The lessons seem to be that you cant potter around your garden without locking your doors - and burglars may not look anything like you would expect!

NEIGHBOURHOOD WATCH, Who needs it? Im already doing all that stuff - dead bolt locks, keeping an eye on strangers, knowing whos on vacation. I dont need some do-gooder bureaucrat coming in here to tell me how to do it. A rugged individualist; the world needs more of them. Many citizens, especially in rural areas, have always lived by the motto of people helping people they were neighbourhood watching long before anyone thought of establishing a formal program, and they dont need to be told how to be good neighbours. Does the neighbourhood program have anything extra to offer to people such as these? People form associations to achieve collective goals and associations give focus and voice to the ideas and energies of its members when there are problems to be solved or issues to address. These associations are formed to protect the environment, to oppose drunk drivers, to save heritage buildings .... and also to prevent crime. An obvious advantage to participation in a Neighbourhood Watch is that it facilitates access to police crime reports, neighbourhood watch signage, access to information about local crime incidents, access to an SMS communication network with BLUE Security. BUT MOST IMPORTANTLY it facilitates a linking of arms with your neighbours and your police force and local security provide both at neighbourhood and city wide levels, to address crime prevention issues.

2010 BLUE SECURITY ALL RIGHTS RESERVED

PAGE 18 OF 18