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Office of the CIO


IT


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7............. ................................ ................................ IT Dashboard
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OCIO :
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IT
BRM , , Scope of Work
PMO



HELP DESK
QA
Enterprise Architecture

OCIO responsibilities
80%
70%
60%

50%
40%
30%
20%
10%
0%

Capex vs Opex
Capex
45%
Opex
55%

IT procurement department

IT
40%


60%

IT (opex) and
LOB (capex)

Whos responsible for IT budget?

18%
Only LOBs
12%

Only IT
70%

IT chargeback
40%

Not planned for the near future

33%

IT costs allocation to internal customers

27%

IT chargeback project planned in 2014

0%

Fully automated IT chargeback


connected to actual consumption


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Proceed
IT
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, IT Check Up
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IT-PR
"" IT
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BRM "" .
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/ Business-
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Business .IT-
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Business .
+972-50-5558222 anatg@proceed.co.il

Matrix
,Matrix Consulting- , OCIO-
.IT- IT-
:IT- (
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- Top-Down-
Bottom-Up.
, Matrix Consulting- 3
IT- .
, ,IT ,
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: , , ,154-2266384 ,
arnonsc@matrix.co.il

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