1) 2)

Identify as per design what metro system should the macro handover to. Identify what is the macro cell the call is setup on and what is macro cell that UE is camped on when entering venue and trying to do a handover to metro Is event 2d triggered in duration of the log file? Yes

No
Identify the minimum values of RSCP, EcNo that is being reached along the Exit route.

What is NL list sent in DL MEASUREMENT CONTROL MESSAGE. Attached is sample DL measurement control message. Take a snapshot for for every unsuccessful IFHO. Are the metro cells being sent in the neighbor list.?

Identify the 2d Thresholds that were set for RSCP and EcNo for the macro cell and Hotype. Are the levels lesser than 2d thresholds?

Yes

No

Yes
IS UE sending another UL Measurement report with metrocell PSC, DLUARFCN? Do a NL scrub on the serving cell to identify number of frequencies defined as DCH neighbors. Is it greater than 3?

No

Identify the Hotype for E// cells and IMCTA parameters for ALU Cells. ARE THEY SET TO IFHO

No

Yes

Walk as far inside to the opposite side of the building as possible and also right under the AP to ensure coverage does not degrade. Take the mean/min/max/median values for EcNo/RSCP for serving cell and use this as an explanation to say macro too strong to trigger e2d.

No

Yes Yes No

Check if metro signal levels strong enough along the exit route for UE to trigger inter frequency measurements. If not, is some other macro cell being sent in UL measurement report

Do an NL scrup on the macro side to identify following:

co-PSC issues among the neighbor list for the macro.

Is the metrocell that is serving in that area defined as a neigbhor. ?

Provide recommendation to remove NUF (non used frequency violation).

Wrong RNC in macro to metro NL definition.

Wrong DLUARFCN in macro to metro NL definition.

Yes No
consult higher level of support!.
Is that metro system serving in that area a grid?

Further troubleshooting need to be done on a case by case basis. Consult higher level of support.

Provide recommendation to change Hotype to IFHO settings.

Try improve coverage of metro cell supposed to serve along that exit , reattempt exit route and go back to step 1.

Any discrepancies found?

Yes
No

No

Yes
Check if as per design the metro system is supposed to serve in tha region. Reduce power of grid system. After power reduction still seeing the grid cell serving along the exit?
Provide recommendation to add the metro cell as neighbor to the macro cell.

consult higher level of support!.

Share findings with ASG and recommend changes for the discrepancies. Reattempt and go back to Step 1.

No

Yes

consult higher level of support!.

Provide recommendation to change the metro system to gateway.