CURRICULUM VITAE Carlitoselcanariodublin Mobile Email: carlitoselcanariodublin@gmail.

com PRO ILE

High energy and drive, strong organisational & administrative skills. Enthusiastic learner, eager to meet challenges. Good interpersonal skills to interact at all levels within the workplace. Methodical and organized at work Good team player and collaboration skills.
!E" #!ILL#

Languages, English, panish M !""ice #ro"icient $nternet %pplications &ustomer ervice E'cellence Loss #revention Merchandising & tocking (etail ales &ash)Handling %ccuracy &redit &ard *ransactions
CAREER $I#TOR"

May 2012 July 2013 Retail Assistant - Modas Juanita, Las Palmas, Spain

%pproaching customers and helping them with their needs. %ssisting the management team in ma'imising the stores sales and pro"itability. !perating the till systems, including cashing up. +escribing or demonstrating in detail a product and its bene"its to customers. %ssisting customers with their en,uiries. #utting up posters and promotional material "or sales etc. Maintaining the cleanliness o" the retail shop at all times. &ompleting all necessary paper work at the start and end o" shi"t. (eplenishing stock on shelves. $denti"y trends in complaints and highlight to the relevant managers. #rocessing payments o" various kinds, including cash, che,ues and credit cards. +ealing politely with customer complaints and resolving them. -eeping the store organised & maintaining an uncluttered environment. &onstantly updating and replenishing sales display areas. January 2011 March 2012 Retail Assistant - Bershka Madrid, pain
One saleswoman in store Responsible sales Customer service, cash closing, parcel, warehouse organization, closing doors Sales and customer service.

 Placement of the store. Store organization. Cleaning at the end of the day

July 2008 December 2010 Store Assistant La Espaola, Barcelona Spain ales and customer service. trong customer "ocus %bility to work under pressure and to tight deadlines %nalysing and problem)solving skills &ommercial awareness .le'ibility trong time)management skills %ttention to detail +emonstrable leadership and management ,ualities !rder .illers tore cleaning.

February 200 !ay 2008 Sales assistant La mo"a store, /alencia, pain erve customers using the "ive step customer service standard Handle the cash register including all cash, and credit sales plus re"unds and e'changes !rder and organise stock %ssist with window displays "or special promotions Maintain store and stock in impeccable condition 0alance the till at close o" business each day

Sales and customer service. Placement of the store. Cleaning at the end of the day

ACADEMIC QUALI ICA!I"#$ Leaving Cert, Colegio esus de !azaret, "arcelona, Spain Retail #raining Course, "arcelona

ADDI!I"#AL I# "RMA!I"#

Shopping | Traveling | Reading | Football | Table Tennis