EXAMPLESOFFUNCTIONALCOMPETENCIES Functionalcompetenciesarespecifictoaspecificdepartmentortypeofjob.Functionalcompetencies describetheknowledge,skill,and/orabilitiesrequiredtofulfillrequiredjobtasks,dutiesor responsibilities.Competenciesfrom3sourcesfollow.Thefollowinglistsofcompetenciesare examplesofcompetenciesthatmayhavebeenusedorarerecommendedbyotherorganizations.The competenciesmaybeadaptedforuseinaspecificdepartmentorjobtypeatGeorgiaPerimeter College.Thelistsarenotcompletebuttheymaygiveyouideasforthedevelopmentofother functionalcompetencies. ThefollowingcompetenciescomefromorwereadaptedfromtheNCOfficeofStatePersonnel BusinessAdministration:Knowledgeofappropriatebusinesspracticesandprocedures.Abilityto allocateresources,planprocurementandoverseebudgetsandcontractstoensurefiscalstabilityofthe college. Advising:Abilitytoprovideadviceandcounselonacademicandcollegeprocesses.Abilityto understandprogramsofstudy,collegeprocesses,campus,studentservicesandacademicorganization andculture.
ture. CoordinationofWork:Abilitytofollowinstructionsthroughastandardworkprocess.Abilitytoperform routinetasks.Abilitytocheckworkforaccuracybeforecompletionoftasks. Counseling:Abilitytoprovidecounselingonanindividualandgroupbasistoachieveacademicand/or personalgoals.Abilitytonavigatecollegeprocessesandresolveissues.Abilitytouseinterpersonalskills andmethodstoencouragestudentsandreduceoreliminateconflict. DataAnalysis:Knowledgeofstatisticaltheoryandapplications.Abilitytomonitorandcollectresearch datatoassessaccuracy,validity,andintegrity.Abilitytoanalyzestatisticsandotherdata.Abilityto interpretandevaluateresults,andcreatereportsand/orpresentations. DataCollection:Abilitytoobserve,monitor,collect,andrecorddata.Abilitytoassesstheaccuracy, validityandintegrityofthedata. EquipmentOperation:Knowledgeofappropriateproceduresforusing,andabilitytousespecific equipmentormachinestomeetdefinedqualityandquantitystandards. Facilitation:Abilitytoassistagrouporindividualstoaccomplishspecificgoals.Abilitytomanage changebyprovidingtheneedstructureandenvironmentforinteractionstobeeffective. FinancialAccountability:Abilitytoallocateresources,planprocurement,andoverseebudgetsand contractstoensurefiscalstabilityoftheorganization. FinancialManagementBudget:Abilitytoplanandmonitortheuseofexpenditurestomeet organizationalobjectivesandcompliance.Abilitytopreparebudgetdocumentsandreports.
FinancialManagementReceiptedPrograms:Knowledgeofappropriatepoliciesandproceduresfor daytodaymanagementofthefinancialaspectsofaspecificprogram. OfficeTechnology:Abilitytoutilizeequipment,officesoftware(i.e.Word,Excel,Access,FrontPage)and webbasedapplications(i.e.Banner,ADP)tomeettheneedsofstudents,coworkersandtheCollege. Abilitytoutilizeofficeequipmenttopreparecorrespondence,reports,forms,mailingsetc. OrganizationandScheduling:Abilitytoidentifyappropriatedates,times,rooms,refreshmentsetc.for meetings,classesand/orcollegeevents.Abilitytocoordinateinvitations,attendancelists,materialsand supplies.Abilitytodeterminethelogisticsformeetings,classesand/oreventsareinplaceforsmooth executionofmeetings,classesandevents. RecordKeeping:Abilitytoreviewdocumentsandfilesfornecessarydata,enterappropriatedatainto systemsorfiles,checkrecordsforaccuracyandcompletionandretrievedatatoproducereportsorto answerquestions. GrantsManagement:Knowledgeofappropriatepoliciesandproceduresforfinancialmonitoringand complianceofoneormoregrantstoincludedocumentation,reporting,renewal,extensionand closeout. GrantWriting:Abilitytoresearchfundingopportunities.Abilitytodevelopandwriteproposals.Ability toadvocate/representtheorganization/agency/university.Abilitytonegotiatedetailsofthegrant. HumanResourceManagement:Knowledgeoftheappropriatepoliciesandproceduresforrecruiting, selecting,developing,counseling,disciplining,andevaluationperformanceofemployeestoretaina diverseworkforce.Abilitytoadministerandensurecompliancewithhumanresourcepoliciesand procedures.Abilitytoobserveandassesswork.Abilitytoprovidefeedback.Abilitytoprovidetechnical supervisionofstaff.Abilitytodevelopplansforemployeestogainnecessaryknowledge,skills,and abilities.Abilitytoplanforandsupportemployeesincareerdevelopmentopportunities. Information/RecordsAdministration:Knowledgeofappropriatedatacollectionpolicyandprocedures, filingsystems,datamanagementsystems,andprograms.Abilitytocompileassimilate,organize,and storeprintedandelectronicinformation.Abilitytoreview,compileandanalyzeinformationtoprepare reports. Instruction:Abilitytoinstructandtrainemployees,students,facultyand/orotherclientsbyproviding information,includingappropriateprocedures,practicesand/ortheoperationofequipment. KnowledgeProfessional:Possessionofadesignatedlevelofprofessionalskilland/orknowledgein specificarea(s)andtokeepcurrentwithdevelopmentsandtrendsinarea(s)ofexpertise,usually acquiredthroughpostsecondaryeducation. NOTE:Wheremorethanoneareaofprofessionalknowledgeisrequired,morethanone Knowledgecompetencymaybelistedofspecificneedsmaybedocumentedincompetency profile.Forexample,ifajobrequiresengineeringandbiologicalknowledge,Knowledge competencyfactorsmayincludeKnowledge(Engineering)andKnowledge(Biology).Typically earnedinanacademicsettingresultinginatleastafouryeardegree.
KnowledgeProgram:Possessionofknowledgeofprogramprocedures,methodsandpracticesand theirapplicationtospecificsituations,usuallyacquiredonthejoborinlowerlevelpositionsinthesame orsimilarcareerpath. NOTE:Wheremorethanoneprogramknowledgeisrequired,documentspecificneedsin competencyprofile. KnowledgeTechnical:Possessionofadesignatedleveloftechnicalskillorknowledgeinaspecific technicalarea(s)andtheabilitytokeepupwithcurrentdevelopmentsandtrendsinareasofexpertise. Maybeacquiredthroughacademic,apprenticeshiporonthejobtrainingoracombinationofthese. NOTE:Wheremorethanoneareaoftechnicalknowledgeisrequired,morethanone Knowledgecompetencymaybelistedorspecificneedsmaybedocumentedincompetency profile. ManagingWorkProcesses:Abilitytomeasureandevaluateworkprocesses,servicesandproductsto achieveorganizationalgoals.Abilitytoredesignprocessesasneededusingbestmethodsand technologytomeetorexceedbusinessneeds.Abilitytouseappropriatemethodstoidentify opportunities,implementsolutions,andmeasureimpact. OfficeTechnology:Abilitytoutilizeofficeequipmentandotherrelevanttechnology(softwareand systems)tomeetbusinessneeds. ProjectManagement:Abilitytoprovideoversightforproject(s)andallrelatedactivitiesinthatsetting toincludequalityassuranceandsafety.Abilitytocoordinateandmanagefacilities,equipment,supplies andrelatedresourcesasnecessaryfortheproject.Abilitytomonitorenvironmentalrisks,ifanyan qualitycontrol.Abilitytoestablishasetoftasksandactivitiesassociatedwithanintendedoutcomeand timeline.Abilitytoensureactionsareperformedand/orimplementedtoachievetheresultsofthe project. Research:Abilitytoreviewandstudyrelevantinformationfromvarioussourcestodevelopnew information.Abilitytoidentifyprimaryandsecondaryauthoritiestovalidatetheresearch. SafetyandHealthCompliance:Abilitytodemonstrateanunderstandingofapplicablepoliciesand procedures.Abilitytomaintainconditionsthatensureahealthyandsafeworkingenvironment. SafetyandHealthManagement:KnowledgeofeffectiveSafetyandHealthManagementpoliciesand procedures.Abilitytoestablishacultureofsafetyforemployeesandtoensurethatworkprocessesare freefromsafetyandhealthhazards.Abilitytoensurethatemployeesareproperlytrainedandthat programsareinplacetoensuresafety. TechnicalSolutionsDevelopment:Abilitytodemonstrateamethodicalandlogicalapproachto addressingcustomerneeds.Abilitytouseinnovativesolutionsand/ordesignswhereappropriate.
TechnicalSupport:Abilitytounderstandinternal/externalcustomertechnologiesandproblem resolutiontechniques.Abilitytocommunicateeffectivelywithcustomers.Abilitytolistentosymptom descriptions;toanalyzeproblems;torespondeffectivelyandtoprovideconstructivefeedbacktothe clientonproblemresolution. TechnologyManagement:Abilitytouseefficientandcosteffectiveapproachestointegratetechnology intotheworkplaceandimproveprogrameffectiveness.Abilitytodevelopstrategiesusingnew technologytoenhancedecisionmaking.Abilitytounderstandtheimpactoftechnologicalchangeonthe organization.Functionalcompetenciesrelatetothetechnicalcompetencies,whicharemostclosely alignedwiththevaluecontributedbyaccountingprofessionals. Training:Abilitytoleadandguideotherstodevelopnewskillsorknowledgethatwillenhancetheir work.Abilitytodesign,develop,and/ordelivertrainingprograms. Thefollowingcompetenciescomefromorwereadaptedfromthecompetenciesdevelopedbythe AmericanInstituteofCertifiedPublicAccountants,www.aicpa.org/edu/func DecisionModeling:Mustbeabletousestrategicandcriticalapproachestodecisionmaking.Must objectivelyconsiderissues,identifyalternatives,andchooseandimplementsolutionsapproachesin ordertodeliverservicesandprovidevalue. RiskAnalysis:Identificationandmanagementofauditrisk(thatis,theriskthattheauditorwillfailto detectamisstatement,causedbyinadvertenterrororfraud,thatis,materialtofinancialstatements). Understandingofhowbusinessrisk(thatis,theriskthatanentityeitheraclientortheprospective accountingprofessionalsemployerwillfailtoachieveitsobjectives)affectsbusinessstrategy. Measurement:Measuresusedshouldbebothrelevant(thatis,bearonthedecisiontobemade)and reliable(consistentlymeasurewhattheypurporttomeasure).Variousmeasurementsanddisclosure criteriausedbyaccountingprofessionalssuchasGAAP,OCBOA(OtherComprehensiveBasisof Accounting)andtaxreportinghavebeencodifiedtosomedegree.Otherperformancemeasures(such asEconomicValueAdded)orstatedcriteria(forexample,investmentperformance)areusedforspecial purposes.Somemeasurementcriteria(suchaseffectivenessofinternalcontrol)aremeasured qualitatively,ratherthanquantitatively. Reporting:Communicatingthescopeofworkandfindingsorrecommendations.Communicatingclearly andobjectivelytheworkdoneandtheresultingfindings.Useappropriatestandardsforreporting certainfindingsorrecommendations. Research:Possessesafoundationinstandardsandotherrelevantruleswhichareconstantlyevolving. Abletoobtaininformationfromwithinandoutsideanentity.Musthavestrongresearchskillstoaccess relevantguidanceorotherinformation,understandit,andapplyit.
LeverageTechnologytoDevelopandEnhanceFunctionalCompetencies:Mustacquirethenecessary skillstousetechnologytoolseffectivelyandefficiently.Thesetechnologytoolscanbeusedbothto developandapplyotherfunctionalcompetencies. Thefollowing4competencieswereadaptedfromanarticle10EssentialCompetenciesforITProsin TechRebublicatwww.articles.techrepublic.com. Understandingexistingandemergingtechnologies:Possessesadeepandbroadknowledgebasein fundamentaltechnicalskillsets.Staysinformedonemergingtrends. Designingtechnicalarchitecture:Knowstheprinciplesofgood,solidarchitecturaldesign.Thedesignof aneffectivetechnicalarchitectureputsthepiecestogethersuchthatthemachineworkswithout sacrificingeaseofuseandcost.Providescustomerswithaquality,easytooperateproductinlesstime andatlesscost.Thesameconcepttranslatesequallytothedesignanddevelopmentofindividual applicationsandsystems. Integratingsystems:Improvesproductivitythroughbettermovementofdatathroughautomated applications.Abletoconnectsystemswithothersandprovideshighqualityinteroperability. Understandingbusinesspractices,approaches,organization,politics,andculture:Understandsthe dynamicsthatdrivehowaparticularbusinessoperates.Abletonavigatemultipleculturesi.e.campus, academic,collegewideetc.Issensitivetopoliticsandisawaroftheidiosyncrasiesofthe organizational/collegeenvironment. FunctionalCompetenciesforAdministrativeSupport CoordinationofWork:Abilitytofollowinstructionsandstandardworkprocessestoperformroutine tasks.Abilitytocheckworkforaccuracybeforecompletionoftasks.Abilitytodeterminewhentasksare complete. DataandDocumentCollection:Abilitytomonitor,collect,recordandorganizedata/documentation foracademic,studentandpersonnel/payrollrecordsandreports.Abilitytoassesstheaccuracy,validity andintegrityofthedata.Abilitytofollowupuntilrecords,documentsanddataarecomplete. OfficeAdministration:Knowledgeofappropriateofficepracticesandprocedures.Abilitytoorganize file,recordsandsupplies,reconcilebudgetsandpurchasingcards,prioritizeworkappropriately,order suppliesandmaterials,andpreparecorrespondencetoensurethesmoothoperationoftheofficeand timelycompletionofprojects,processesandrequestsforservice.
