YouNet Social Intranet

www.younetsi.com www.younetsi.
com | 1
www.younetsi.com www.younetsi.com
V!n phng "i#n t$
| 1
Gi%i php Intranet hi#n "&i: C!ng thng tin m"ng n#i b# duy
nh$t %& truy c'p vo ti nguyn c(a cng ty, cho php thng tin lin l"c
hi)u qu* gi+a cc nhn vin v cung c$p cc tnh n,ng c#ng tc phong
ph. Gi*i php gip doanh nghi)p qu*n l- cc t'p tin, thng tin v quy
trnh kinh doanh d. dng v hi)u qu* h/n. N gip gi*m thi&u cc r(i ro
lin quan %0n d+ li)u s1n c, v quan tr2ng h/n c* l n thc %3y s4
tham gia c(a nhn vin trong qu trnh s*n xu$t v sng t"o
C!ng thng tin doanh nghi"p, x h#i
Nhu c'u c(t li
| 2
# Nhu c'u Gi%i php YouNet SI(ch)c n!ng)
1
!"#$%& ()*&+ &,- ., (/( )0&
8ulld-ln lnsLanL Messenger, vldeo Conferenclng, onllne porLal remlnders, e-mall lnLegrauon, channeled
noucauons, forum dlscusslons and personal blogs.
2
12 34 ()56 +-5 &)-%# )0& (7 &)8& 9-:&
30+ cng cu Soclal neLworklng nhu forums, blogs, commenLs, raung, frlend managemenL, polls, surveys,
Lralnlng and cerucauon.
3
;8&+ <5= )-># ?#@ 3@& A#B(
Cc chuc nng cng Lc phong phu nhu workgroups, Lask managemenL, calendarlng va le sharlng. 8n
canh d cn c h Lhng eLearnlng
4
C#$ ("D&) E-&) F=5&)G 3@& A#B( "H "I&+
Cc blu mu duoc dlnh nghla Lruc va cng cu glup doanh nghlp c Lh Luy chlnh cc quy Lrlnh klnh
doanh d c duoc cc Lhng bo, bo co Lheo Lhl glan Lhuc va su Lheo dl cc Lrang Lhl ca cc phng
ban, du n.
5
!J&+ )KL 9I ?#@& MN ("- ()O<
uocumenL workow wlLh le verslonlng, roll-back, backup, commenung and Lagglng. CapablllLy Lo
connecL huge daLa sLorages ln a mauer of seconds.
6
!D6 E-P6 ()*&+ Q& &)5&)G <)R&) AS<
lull-LexL morphology-based enLerprlse search ln LexLs, les and medla conLenL across Lhe organlzauon's
lnLraneL.
7
TI6 9->< )-># ?#@ 9U- 6V- &+WX- &+=I-
F=5&) &+)->L
lnLegraLed exLraneL module conLalnlng almosL all communlcauon and collaborauon feaLures used for
lnLernal purposes.
8
!B( <@ )> ()/&+ MI6 9->< YWK< ()/&+
&)B( 9I EP( &/- 9U- &)5#
lnLegrauon wlLh Cmce appllcauons, CuLlook, Acuve ulrecLory/LuA, vlrLually unllmlLed compllance wlLh
enLerprlse appllcauons (L8, C8M, SCM, eLc.), source code avallablllLy.
9
!)*&+ Q& FZ M-># YWK< .@= 9> 5& (=I&
lndusLry-leadlng securlLy framework comprlsed of a number of musL-have Lechnologles llke web
appllcauon rewall, web anu-vlrus, one-ume password and anu- phlshlng.
10
;+8& 3S<) FI&) <)= [! E)*&+ &)-%#
ML glal php Loan dln cho doanh nghlp vl chl phl Lhp, doanh nghlp khng cn bn khon, lung
Lung khl phal chon mua hay Lu phL Lrln nhlu cng cu quan ly
YouNet SI cung c!p gi"i php t#ng th$ nh%m gi"i quy&t cc nhu c'u kinh doanh c(t li cho doanh nghi)p.
www.younetsi.com www.younetsi.com | 3
Cc l*i ch t+ YouNet
Social Intranet
L*i ch kinh doanh
| 4
Khm ph thng tin nhanh chng
Mi tr,-ng lm vi#c hi#n "&i
Mi tr,-ng c.ng tc / t'm cao m0i
Cng vi#c thng su(t h1n
Gi%m t2 l# nhn vin ngh2 vi#c
Hnh ".ng nhanh h1n v0i cc tnh hu(ng x3u
KEY DATA POINTS
Hng ch*c tri)u nhn vin trn ton
c'u th+,ng xuyn s- d*ng blogs, wiki,
di.n /n, m0ng x h1i trong mi tr+,ng
lm vi)c t2 n3m 2009.
Cc bo co v4 ROI c5a Social Intranet
/4u cho th!y con s( l 40% ho6c cao
h7n.
T0i M8, cc doanh nghi)p th+,ng ph"i
tr" trung bnh $83,500 m9i n3m cho cc
ho0t /1ng qu"n l: email, t0o/chia s; ti
li)u hay tm ki&m ti thng tin c5a nhn
vin.
CEO, CFO, Owner
| 5
T!ng kh% n!ng ra quy4t "5nh: Nh'n th5c %67c t$t c* cc ho"t %#ng hi)n t"i c(a nhn vin,
nhm lm vi)c c8ng nh6 kh* n,ng truy9n thng n#i b# t5c th:i.
T(i "a ho hi#u su3t lm vi#c c6a nhn vin: T! ch5c cc lao %#ng trong cc nhm lm vi)c v;i
cc cng c< c#ng tc m"nh m=, phong ph v t'n d<ng tri)t %& tnh sng t"o c#ng %>ng. Tch l8y ki0n
th5c, tri th5c m#t cch lin t<c v t@i %a cng v;i vi)c l6u tr+ d+ li)u t'p trung. T@i 6u ho truy9n
thng n#i b#.
Gim st ho&t ".ng: M#t m"ng n#i b# hi)n %"i l c/ h#i %& c m#t ci nhn su h/n vo hi)u qu*
kinh doanh v %"t %67c m#t c$p %# m;i v9 tnh minh b"ch. V;i m#t s@ tnh n,ng click-away v KPIs
c nhn, ch( doanh nghi)p s= c %67c cc bo co v nhn su sAc v9 doanh nghi)p/nhm lm vi)c/
c nhn m#t cch t5c th.
Thi4t l7p v "i8u khi9n cc quy trnh kinh doanh: Chuy&n %!i cc thi quen c nhn vo cc quy
trnh %67c m t* r rng v %67c ki&m sot chBt ch= .
B%o v# cc kho%n "'u t,: Khi m#t nhn vin r:i cng ty, kho*n %Cu t6 vo nhn vin ny %67c b*o
t>n v tch luD thng qua m"ng n#i b#. N theo di m2i ho"t %#ng c(a mEi nhn vin v t"o s4 an tm
v9 kho*n %Cu t6 m doanh nghi)p % bF ra cho nhn vin.
Qu%n l: nhn s;
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Qu%n l: th-i gian ton doanh nghi#p: M"ng n#i b# l cng c< hon h*o %& theo di s4 hi)n
di)n c(a ton b# nhn vin, bit ai %ang lm vi)c, ai %ang nghG.
<5nh h,0ng cho nhn vin m0i nhanh chng: M"ng n#i b# nhanh chng chuy&n %!i cc nhn
vin m;i thnh nhn vin v;i %Cy %( cc thng tin cCn thi0t %& lm vi)c. Nhn vin m;i c th& t4 h2c
cc th( t<c, quy %Hnh & quy trnh m#t cch nhanh chng v khoa h2c, h2 hi&u bi0t %ng %An v9 c$u trc
c(a cng ty c8ng nh6 cc ti li)u chnh th5c c(a cng ty.
Khuy4n khch v t!ng s; tham gia c6a nhn vin: Kha c"nh x h#i c(a m"ng n#i b# bi0n %!i thi
quen lm vi)c nhm chn hIng ngy thnh nh+ng ho"t %#ng sng t"o m#t cch quy0n r8 cho nhn
vin. Cho php t$t c* cc nhn vin gp phCn pht tri&n kinh doanh. Th4c hi)n ki&m sot tin %>n, gp
phCn lm thng tin trJ nn chu3n m4c.
Qu%n l: : t,/ng: Cc cng c< m"ng x h#i khuy0n khch tnh khm ph c(a nh+ng ng6:i sng t"o,
- t6Jng pht tri&n c(a cc tr6Jng nhm nghin c5u v theo di cc - t6Jng tuy)t v:i khc m chnh
nh+ng - t6Jng ny s= thc %3y doanh nghi)p c(a b"n pht tri&n m"nh m= v b9n v+ng.
<o t&o v Ch)ng nh7n: T,ng trnh %# cho nhn vin v tm ra nh+ng ng6:i th4c s4 mu@n pht
tri&n b*n thn thng qua kh* n,ng c(a h) th@ng eLearning c(a m"ng n#i b#. C th& theo di hi)u su$t
v xem lHch sK %o t"o c(a tLng nhn vin.
CIO/IT staff
| 7
T(i thi9u ho chi ph v th-i gian hi#n th;c: Tri&n khai gi*i php m"ng n#i b# YouNet SI
v;i nh+ng rAc r@i t@i thi&u trong vi gi: v;i gi c* ph*i ch,ng. Mi tr6:ng thi)t l'p s1n, cc
thi0t l'p t@i 6u ho v d+ li)u demo cho php b"n hi&u lm th0 no h) th@ng ho"t %#ng d. dng v lm cho
n s1n sng %& sK d<ng trong th:i gian ngAn nh$t.
Tch h*p v0i c1 s/ h& t'ng CNTT: Gi*i php YouNet SI, d4a trn n9n t*ng c(a Bitrix24, ho"t %#ng t@t
v;i c/ sJ h" tCng CNTT hi)n t"i c(a b"n v cho php b"n h7p nh$t d+ li)u phn tn tL cc ngu>n khc
nhau.Gi*i php v;i kh* n,ng tch h7p cao v;i Active Directory / LDAP, 5ng d<ng v,n phng, h) th@ng ERP,
SCM, PLM v cc 5ng d<ng c(a bn th5 ba khc, c8ng nh6 kh* n,ng t6/ng thch v;i mi tr6:ng *o.
Tun th6 cc tiu chu=n IT c6a cng ty: Gi*i php YouNet Si l m#t 5ng d<ng web cross-platform c th&
%67c tri&n khai trn cc h) %i9u hnh khc nhau v c th& sK d<ng nhi9u h) c/ sJ d+ li)u khc nhau nn
hon ton %p 5ng cc tiu chu3n CNTT hi)n c c(a cng ty b"n.
Quy m & Gim st: Gi*i php c %67c h) th@ng qu*n l- t'p trung ch$t l67ng cao cng v;i h) th@ng
theo di, gim st tLng ho"t %#ng, kh* n,ng mJ r#ng quy m cng v;i m#t framework b*o m't cao s= gip
ti0t ki)m chi ph ho"t %#ng c(a phng CNNT trong cng ty
T(i ,u ho chi ph: Gi*i YouNet SI l m#t gi*i php v;i gi c* ph*i ch,ng, l gi*i php yu cCu chi ph
phCn c5ng v phCn m9m t@i thi&u d4a trn c/ sJ h" tCng CNTT %i&n hnh.
Nhn vin - Employees
| 8
Hi#u su3t t!ng cao: Lm nhi9u h/n v;i th:i gian t h/n. V;i kha n,ng
khai thc d+ li)u m"nh m=, h* n,ng l6u tr+ v chia sM cao, kh* n,ng c#ng
tc v truy9n thng ton di)n, b"n c th& t,ng hi)u su$t c(a b"n ln r$t
nhi9u, hon thnh cng vi)c nhi9u h/n, ch$t l67ng cng vi)c cao h/n.
Lo&i b> cng vi#c d, th+a: Gi*i php t"o ra m#t ngu>n ti nguyn thng
tin v truy9n thng h7p nh$t, cng v;i cc cng c< nh6 IM, Video
conference, document collabration ... gip b"n lo"i bF hon ton r$t nhi9u
cng vi)c tm ki0m thng tin d6 thLa hay truy9n thng khng cCn thi0t.
Ho nh7p/Tham gia: ChG v;i vi ci nh$p chu#t, b"n hon ton d. dng
nhn th$y nh+ng g %ang x*y ra trong cng ty, hi&u r h/n gi trH c(a cng
ty, hi&u t@t h/n v9 %Hnh h6;ng, n#i quy c(a cng ty thng qua ngu>n thng
tin d+ li)u, tin t5c %67c c'p nh't lin t<c.
Khng gian lm vi#c c nhn: C nhn ho b*ng %i9u khi&n c nhn %&
n trJ thnh m#t trung tm %i9u khi&n %& theo di tin t5c bn ngoi, thng
tin lin l"c n#i b#, cc s4 kin, thng bo, bo co v c %67c m#t cch
nhn su sAc v9 cng vi)c hi)n t"i
Gi%i php Social Intranet
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Truy8n thng
C.ng tc
Cng vi#c
Truy8n thng
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HE tr7 cc cng c< truy9n thng m"nh m= gip doanh nghi)p v nhn
vin c'p nh't thng tin t5c th:i, tL cc thng tin v9 chnh sch, quy %Hnh,
thng tin doanh nghi)p %0n cc thng tin d4 n, trao %!i cng vi)c hay ti
li)u chia sM N
Activity Stream
<nh km file trong message
Adding a mention
Conversations
Instant Messenger Video/Voice conference
IM/Video Conference
Channeled Notifications & Email Integration
C.ng tc
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M#t tnh n,ng khng th& thi0u %& thc %3y doanh nghi)p pht tri&n, t,ng hi)u su$t v gi*m chi ph % l C#ng tc - Collaboration
Wiki/Knowledge Base Document Management Workgroups
Calendars & Events
E-Orders
Meeting Room Reservation
Multiple Divisions Extranet
C.ng tc
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N r$t nhi9u cng c< h+u ch hE tr7 tnh n,ng c#ng tc
Absence Chart Survey Form Polls in Activity Stream
Idea Management
V cc cng c< khc nh6 Meeting & Briefings, Report WizardN
Cng vi#c
| 13
GAn chBt nhn vin v;i m#t h) th@ng, m#t m"ng n#i b#, hE tr7 h2 trong cng vi)c %& t,ng hi)u su$t c(a tLng ng6:i l m<c tiu
cu* cc cng c< trong Social Intranet
Task Management
nested tasks;
duplicated tasks;
periodic (repeating) tasks;
Gantt diagram for project visualization;
tasks with multiple participants;
task observers;
monitoring of task progress;
positive/negative evaluations;
comments within tasks;
file attachments within tasks;
checklists;
quick-launch tasks;
task templates;
task dashboard with filters;
integration with Microsoft Outlook and Exchange, Export to Excel;
self-assignment or creation as if assigned by a superior;
reminders and notifications;
integration with Time Management;
tasks from Extranet visible in Intranet;
productivity (efficiency) reports.

Time Management
create their own work time reports;
plan the days task and events;
record breaks in the working day;
finish the working day and write a task summary;
change the clock-in or clock-out time;
view a work time summary for the month

Cng vi#c
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Khng th& thi0u cho m#t t! ch5c, nhm lm vi)c % l quy trnh lm vi)c. V;i kh* n,ng thi0t k0 quy trnh tr4c quan, sK d<ng
ph6/ng php ko th* v t4 %#ng ho cc quy trnh ph duy)t, tnh n,ng Business Processes Management trJ thnh cng c<
v cng h+u hi)u cho doanh nghi)p trong vi)c ki&m sot c8ng nh6 h"n ch0 cc sai lCm, lEi tL nhn vin. Gi*i php cung c$p r$t
nhi9u quy trnh chu3n m doanh nghi)p c th& p d<ng t5c th.
Functional blocks in the
Business Process Editor Status-driven Business Process Sequential Business Process
e_learning cung c$p nho nhn vin cng c< %& %o su ki0n th5c m#t cch chuyn nghi)p
Course List Training Course
CRM
| 15
Gi*i php cn cung c$p m#t n9n t*ng linh %#ng & h+u d<ng %& qu*n l-, theo di khch hng, %@i tc, %"i l- hay cc quan h)
khc m#t cch khoa h2c v hi)u qu* - CRM
Managing Interation
Reports and Sales Funnel
Mobile CRM
Emails to Clients

Calls to Clients ( Voxlmplant, Skype, Lync..)
Mobile CRM
Access Right and Roles
Integration with Website

R3t nhi8u tnh n!ng m CRM c6a gi%i php h? tr*
Nhi8u cng c@ khc
| 16
O& trJ thnh m#t gi*i php ton di)n, cc cng c< h+u ch khc %67c tch h7p vo gi*i php tL front-end cho %0n back-end
nh6 Social Networking, Content Management, Desktop/Mobile Apps, Records Management, Help Desk Services, Security,
Integration, Administration, Design N
Social Networking
Forums
Personal Photo Gallery
Classifieds
Content Management
Employee Directory
Employee Profiles
Dashboards
Company Insight&Structure
Announcements&Broadcasting
HR tools
Public Documents
New Employee Orientation
Public Photo Gallery
Public Video Gallery
Mobile Apps/Desktop App
Free Mobile Apps for iOS & Android
Free Desktop App for Messaging & File Sync
HelpDesk Services
a support ticket can be created by filling out a special form in
the intranet, or by sending an email to an email address set up
to handle the creation of support tickets
different categories of support can be configured
priority levels (high, medium, low, etc.)
satisfaction level entered by user who created ticket (e.g.
problem solved, answer incomplete, etc.)
spam filter and deletion
flexible number of ticket status levels (e.g. accepted, in
process, completed)
pull-down list for most commonly used responses
assignment of question according to category of inquery
ticket history
service-level agreement
hidden comments section for tech support team in each ticket
clear labeling of time and author of each entry
option to form workgroups with tech support clients for better
communications and resolving of complex problems
access permissions
monitoring of helpdesk support and statistics
ChAn YouNet SI
| 17
Gi%i php hBu hi#u
| 18
Gi c* ph*i ch,ng
T@i gi*n ho chi ph, nhn l4c c(a b# ph'n IT trong cng ty
Khng cCn thm nhi9u phCn m9m, 5ng d<ng qu*n l- khc
Yu cCu %p 5ng v9 phCn c5ng chG J m5c trung bnh
Gi*m thi&u chi ph b*o tr, b*o d6Png
HE tr7 kD thu't trn hai ngn ng+: Ti0ng Anh/Ti0ng Vi)t
An intranet boosts your business
YouNet SOCIAL INTRANET
Tri9n khai dC dng
| 19
12 hours
Time to launch
Khch hng
| 20
M#t s@ khch hng %i&n hnh %ang sK d<ng gi*i php Bitrix24
Thng tin
| 21
Tm hi&u thm thng tin t"i www.younetsi.com
Bi0t thm v9 l7i ch c(a Social Intranet
Tham kh*o cc cng ty % p d<ng thnh cng gi*i php
Blogs h+u ch
Yu cCu demo
Xc %Hnh %ng gi*i php cho Doanh nghi)p/Cng ty b"n

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