Call center agents in the South!IBEX P'QUE OPEN HOUSE on Aug.4!! APP"# NO$!!!

IBEX %lo&al Solutions 'Phili((ines) Inc.

*o& +escri(tion
,Can-i-ate .ust (ossess at least a High School +i(lo.a/ Bachelor's0College +egree / Post
%ra-uate +i(lo.a 0 1aster's +egree/ an2 3iel-.
,At least 4 .onths5 2ear's) o3 6or7ing e8(erience in the relate- 3iel- is re9uire- 3or this (osition.
,A((licants .ust &e 6illing to 6or7 in Para:a9ue Cit2.
,Pre3era&l2 54 #rs E8(erience- E.(lo2ees s(eciali;ing in Custo.er Ser<ice or e9ui<alent.
,=ull>i.e (osition's) a<aila&le.

?A((l2 an- Start on $e-nes-a2/ Aug.4!!!
?$A"@IN APP"ICA>IONS PAIOAI>IBE+!!!
?Bring a &u--2 6hen 2ou 6al7in an- get a chance to 6in Ph( 5/CCC.CC %C on the s(ot!!!
?%et hire- this August 3or a chance to 6in a %o Pro Hero D!!!

Co.(an2 O<er<ie6
Solutions 3or %lo&al Business Nee-s

+eli<ering su(erior custo.er ser<ices 3or o<er 5C 2ears/ IBEX %lo&al is a &usiness (rocess
outsourcer o33ering an integrate- suite o3 ser<ices that su((orts an e8(ansi<e arra2 o3 custo.er
3acing solutions.

Hea-9uartere- in $ashington/ +C. IBEX %lo&al -eli<ers onshore/ near shore an- o33shore
solutions in E countries/ across 5! call centers e.(lo2ing o<er FCCCG custo.er ser<ice
(ro3essionals. >he reci(ient o3 se<eral client an- co..unit2 a6ar-s such as the %oo-6ill
In-ustries E.(lo2er o3 the #ear/ IBEX %lo&al is one o3 the .ost 3or6ar- thin7ing co.(anies in the
BPO in-ustr2.


Ca(itali;ing on Our Core Strengths

Our singular 3ocus is (ro<i-ing relia&le/ consistent/ (re-icta&le (er3or.ance. Our outstan-ing
e.(lo2ees .anage 6orl-6i-e custo.er relationshi(s on &ehal3 o3 our &usiness (artners an-
-eli<er these custo.er e8(eriences 6ith a co.&ination o3 (assion/ 6orl- class training an-
lea-inge-ge technolog2. $e stan- &2 core organi;ational <alues that ha<e hel(e- us -eli<er our
<alue (ro(osition to glo&al co.(anies 3or o<er 5C 2ears.

At IBEX %lo&al our .ission is to &uil- the in-ustr2Hs .ost -2na.ic tea. o3 custo.er ser<ice an-
.ar7eting associates an- -eli<er coste33ecti<e/ highi.(act custo.er .anage.ent strategies to
the 6orl-Hs lea-ing organi;ations.

$e &elie<e that 6e 6ill success3ull2 e8ecute our .ission &2 ca(itali;ing on our core strengths an-
a-hering to 7e2 organi;ational initiati<esI

IN>E%AI>#
Our integrit2 ensures our cre-i&ilit2. Honor 2our co..it.ents an- ta7e o6nershi( o3 2our
actions. Our 6or-s an- -ee-s are truth3ul an- relia&le.
AESPEC>
>reat others the 6a2 6e 6ant to &e treate- an- create a culture o3 .utual a((reciation/ regar-
an- <alue. Act to6ar-s others 6ith -ignit2 an- hel( one another succee-.
>AANSPAAENC#
Clear/ can-i- an- o(en co..unication .ust -ri<e all interactions. >rans(arenc2 .a7es our
actions un-erstoo-/ creates relia&ilit2 an- 3osters colla&oration. $e .aintain an- encourage
straight3or6ar- -ialogue 6ith our e.(lo2ees/ clients an- sta7ehol-ers.
EXCE""ENCE
Stri<e 3or e8cellence in all that 6e -o. >a7e great (ri-e in 2our 6or7 as each e.(lo2eeHs
contri&ution is <ital to6ar-s -eli<ering e8ce(tional custo.er ser<ice to our clients. Pro<i-e this
e8traor-inar2 e8(erience an- re6ar- su(erior (er3or.ance.
$h2 *oin UsJ
Our E.(lo2ees +ri<e Our Business

A challenging career a6aits 2ou at IBEX %lo&al. A .ar7etoriente- a((roach to 6or7/ sti.ulating
assign.ents/ an- a high(er3or.ance culture .a7e our 6or7 en<iron.ent -e.an-ing &ut
e8ce(tionall2 3ul3illing. $e o33er 3le8i&le 6or7 sche-ules an- an o((ortunit2 3or associates to &e as
in-e(en-ent as their a.&ition an- (ersonal co..it.ents allo6 the. to &e. Co.(ensation an-
(ro3essional re6ar-s are co.(etiti<e an- co..ensurate 6ith (er3or.ance an- 6or7 ethic.
Our 6or7 culture is characteri;e- &2 e.(lo2ee satis3action initiati<es &ecause great custo.er
interactions are onl2 (ossi&le 6ith .oti<ate- in-i<i-uals. $e le<erage the -i<ersit2 an- tenacit2 o3
our e.(lo2ees to 3oster a co.(etiti<e &ut tea.oriente- en<iron.ent. %rou( acti<ities/
co..unit2 outreach an- &usiness strateg2 retreats are integral (arts o3 our culture.

Hel(ing #ou Attain #our =ull Potential

As a co.(an2/ 6e un-erstan- the i.(ortance o3 in<esting in our e.(lo2ees. At IBEX %lo&al 6e
-esign our training an- -e<elo(.ent (rogra.s to (re(are our associates 3or success in sales an-
.ar7eting an- i.(ortantl2/ 3or a re6ar-ing longter. career. Career (aths are clearl2 -e3ine- an-
our hu.an resource s(ecialists 6or7 closel2 6ith all e.(lo2ees to ensure that each in-i<i-ual
reaches his or her 3ull (otential. In a--ition to co.(etiti<e salaries/ stan-ar- &ene3its an-
(er3or.ance&ase- incenti<es/ 6e re6ar- tenure- an- to((er3or.ing associates 6ith e-ucation
rei.&urse.ent an- (ro3essional certi3ication o((ortunities to a-<ance their careers.
Our rationale 3or .anaging careers is straight3or6ar-I 6hen 6e asse.&le the to( tea. in our
in-ustr2/ our su(erior interaction outco.es 6ill auto.aticall2 -ri<e us to6ar-s our &usiness
.ission.

Buil-ing "asting Aelationshi(s 6ith our E.(lo2ees

At IBEX %lo&al 6e ta7e (ri-e in hel(ing our e.(lo2ees .a8i.i;e their (otential in &oth their
(ersonal an- (ro3essional li<es. $e (ro<i-e e8citing career o((ortunities an- .entorshi(
throughout their entire Kourne2 at the organi;ation 6ith the o&Kecti<e o3 &uil-ing longlasting
relationshi(s 6ith our e.(lo2ees the 6a2 6e -o 6ith our clients an- &usiness (artners.
But -onHt Kust count on us telling 2ou. "isten to 6hat our e.(lo2ees ha<e to sa2 a&out 6hat it is
li7e to 6or7 at IBEX %lo&al.

Other In3or.ation

Aecruit.ent Sites

!= Hanston Buil-ing/ E.eral- A<enue/ Ortigas Center/ Pasig Cit2/ 1etro 1anila
D= Sil<er Cit2 Bl-g./ >ien-esitas =ronterra Ler-e/ Ugong/ Pasig Cit2
55th =lr. Netli.a Bl-g./ Eth A<enue cor. M4th St. ES9uare Crescent Par7 $est/ Boni3acio %lo&al
Cit2/ >aguig/ 1etro 1anila
%= =ountain Court/ S1 "anang Pre.ier *.P. "aurel A<enue !CCC +a<ao Cit2
F= S1 Cit2 B=/ Para:a9ue/ Sucat Aoa-/ Para:a9ue Cit2

Aecruit.ent Hours

1on-a2 to =ri-a2 N 5CA1 to FP1

Phili((ines Site "ocations

Ortigas Center N Sil<er Cit2 N Netli.a N +a<aoN Para:a9ue

#ou .a2 also sen- us an E.ail atI (hcareersOi&e8glo&al.co.
or

>al7 to us! Call our Aecruit.ent HotlineI
44F5555

%et a chance to 6in Ph( 4/CCC 6orth o3 %i3t Certi3icates i3 2ou re3er 2our 3rien-s!?
?>er.s an- con-itions a((l2