Question: Organizational Behavior is thefoundation stone on which the health of anyorganization depends.

Discuss.
Answer:

Organizational Behavior is an important concept for anyorganization, since it deals with the

three determinants of behaviorin organizations: Individuals, Groups and Structure. OrganizationalBehavior then
applies the knowledge gained about individuals, groupsand the effect of structure on behavior in order to make
organizationswork more effectively. In a nut shell, OB is concerned with the studyof what people do in an
organization and how their behavior affectsthe organizations performance. Seeing as OB is concerned
withemployee related situations, it tends to emphasize behavior related to jobs, work, absenteeism, employment
turnover, human performanceand management. The organization's base rests on management's philosophy,
values,vision and goals. This in turn drives the organizational culture which iscomposed of the formal
organization, informal organization, and thesocial environment. The culture determines the type of
leadership,communication, and group dynamics within the organization. Theworkers perceive this as the quality
of work life which directs theirdegree of motivation. The final outcomes are performance, individualsatisfaction,
and personal growth and development. All theseelements combine to build the model or framework that
theorganization operates from. The ability to use the tools of organizational behavior to understandbehavior in
organizations is one reason for studying this subject. Asecond reason is to learn how to apply these concepts,
theories, andtechniques to improve behavior in organizations so that individuals,groups, and organizations can
achieve their goals. Managers arechallenged to find new ways to motivate and coordinate employees toensure
that their goals are aligned with organizational goals.Organizational Behavior addresses following points:

Organizational behavior studies the factors that impactindividual and group behavior in organizations and how



Question: Organizational Behavior is thefoundation stone on which the health of anyorganization
depends. Discuss.
Answer:

Organizational Behavior is an important concept for anyorganization, since it deals with the

three determinants of behaviorin organizations: Individuals, Groups and Structure. OrganizationalBehavior then
applies the knowledge gained about individuals, groupsand the effect of structure on behavior in order to make
organizationswork more effectively. In a nut shell, OB is concerned with the studyof what people do in an
organization and how their behavior affectsthe organizations performance. Seeing as OB is concerned
withemployee related situations, it tends to emphasize behavior related to jobs, work, absenteeism, employment
turnover, human performanceand management. The organization's base rests on management's philosophy,
values,vision and goals. This in turn drives the organizational culture which iscomposed of the formal
organization, informal organization, and thesocial environment. The culture determines the type of
leadership,communication, and group dynamics within the organization. Theworkers perceive this as the quality
of work life which directs theirdegree of motivation. The final outcomes are performance, individualsatisfaction,
and personal growth and development. All theseelements combine to build the model or framework that
theorganization operates from. The ability to use the tools of organizational behavior to understandbehavior in
organizations is one reason for studying this subject. Asecond reason is to learn how to apply these concepts,
theories, andtechniques to improve behavior in organizations so that individuals,groups, and organizations can
achieve their goals. Managers arechallenged to find new ways to motivate and coordinate employees toensure
that their goals are aligned with organizational goals.Organizational Behavior addresses following points:

Organizational behavior studies the factors that impactindividual and group behavior in organizations and how
organizations manage their environments. OrganizationalbehaviorProvides a set of toolstheories and
conceptsto understand,analyze, describe, and manage attitudes and behavior inorganizations.

The study of organizational behavior can improve and changeindividual, group, and organizational Behavior to
attainindividual, group, and organizational goals.

Organizational behavior can be analyzed at three levels: theindividual, the group, and the Organization as a
whole. A fullunderstanding must include an examination of behavioralfactors at each level.

A managers job is to use the tools of organizational behavior toincrease effectiveness, an Organizations ability
to achieve itsgoal. Management is the process of planning, organizing,leading, and controlling an organizations
human, financial,material, and other resources to increase its effectiveness.In view of the fact that OB is the
grounds on which an organizationbuilds itself, Psychology, Sociology and Anthropology play a vital rolein
understanding workplace behavior and employee relatedsituations.

Psychology
- is a science which seeks to measure,explain and sometimes change the behavior of humans.Early
organizational psychologists concerned themselveswith the problems of fatigue, boredom, and other
factorswhich could have an effect on efficient workforceperformance. More recently, contributions in the field
of organizational psychology have expanded to learning,perception, personality, emotions, job
satisfaction,decision making processes, leadership, needs andmotivational forces, employee selection techniques
and job stress.

Sociology
- Studies people in relation to their socialenvironment or culture. Sociologists have contributed to

OB through their study of group behavior in organizations,both formal and complex. Sociology has contributed
toresearch on organizational culture, formal organizationtheory and structure, organizational
techniques,communications, power and conflict.

Anthropology
- is the study of societies to learn abouthuman beings and their activities. Work on this field hashelped
understanding differences in fundamental values,attitudes and behavior between people in differentcountries and
within different organizations.
Question: Discuss the learnings of OrganizationalBehavior, which you may have found, as a buddingmanager, will be useful
for your personal growth.Answer:
Organizational Behavior, an indigenous learning of techniques which deals with the knowledge gained about
individuals,groups and the effect of structure on behavior in order to makeorganizations work more effectively.
Through these methods a buddingmanager can gain several virtues to induce personal growth of self andgroup
related issues.Since managers are individuals who achieve goals through otherpeople, OB makes us aware of the
various roles we need to play asmanagers to encourage the workforce to work with more satisfactionand
profitability.As managers we will participate in several roles, mainly being:

Interpersonal Roles: All managers are required toperform duties that are ceremonial and symbolic innature. All
managers also have a leadership role. Thisrole includes hiring, training, motivating and discipliningemployees.

Informational Roles: All managers, to some degree,collect information from outside organizations andinstitutions.
Managers then act as a conduit to transmitinfo to organizational members.

Decisional role: Here managers deal with various affairssuch as, overseeing new projects, taking
correctivemeasure in an unforeseen event and discuss issues and


bargain with other units to gain advantages for theirown unit. These roles demand a deep understanding of
human behavior in bothindividual and group forms, and so OB provides us with the means of tackling these
issues with confidence and confidence. Understanding OBhas never been more important for managers than it is
today. In todaysworld, the people of earth are much closer than before and managersneed to deal with a vast
array of diversities, such as,

Culture

Demography

Religion

Higher demand of customer satisfaction

Coping with rapid changes in technology

Balancing Stress related lifestyle of the workers

Ethical behaviourAs an up-and-coming manager, the teachings of OB can significantlyincrease ones personal
sensibilities and outlook on these topics.
1.
Working with people from different cultures: What might seemmotivating to a manager might not appeal to his
workforce at all. Ora managers style of communication may be straightforward, but theworkforce may find it
threatening and uncomfortable. As a managerone must learn how to adapt his managerial style to their
cultural,geographic and religious disparities.
2.
Workforce diversity: Organizations are increasingly becoming a moreheterogeneous mix of people in terms of gender, race,
age, ethnicityand sexual orientation. No longer can these disparities and clichsbe ignored, these people are in
the real world educated and ready towork. So mangers must recognize the fact that they dont leave
theirlifestyles, cultural values and perception at home, so we asmanagers must learn to accommodate this
diverse group of peopleby addressing their different lifestyles, family needs and work styles.
3.
Customer Service: Many an organization has failed because itsemployees failed to please its customers.
Management needs tocreate a customer-responsive culture. OB can provide considerableguidance in guidance in
helping managers create such cultures-cultures in which employees are friendlier and courteous,
accessible,knowledgeable and prompt in responding to customer needs, inorder to please the patron.


4.
Ethics: Todays manager needs to create an ethically healthy climatefor his employees, where they can work productively
and confront aminimal level of uncertainty regarding what constitutes right andwrong behaviour.Organizational
behavior is the path to understanding how elements of thework place fall into place. As a nascent manager one
can develop the self with the help of these learnings and partake in managerial rolesconfidently.
References:

Stephen P. Robbins, Timothy A. Judge and Seema Sanghi Organizationalbehavior Edition 13 India.

www.wikipedia.org

www.wikiversity.org

www.skagitwatershed.org

www.google.com