Language is a code we create for communicating our ideas, experiences,
emotions and anything else that we need to pass on to other people. It is a symbol system that is understood by all members of a particular community. When we say cat, for example, the word that is heard and said is merely a code for the English language that is understood to mean a common domestic animal with whiskers that gies out the sound meow when it is hungry. !he codes are goerned by rules that the parties inoled in the communication process hae to be familiar with in order for the message to be coneyed successfully, and to be understood correctly. In a more specific term, it can be defined simply as a formali"ed method of communication consisting of #$% the signs and symbols by which ideas can be represented, and #&% the rules goerning these signs and symbols #e.g., how the symbols can be combined%. Language occurs among a community of language users, which means that the person expressing the linguistics message and the person or persons receiing it must hae shared meanings attached to the message content. Language is uni'ue to humans because only human beings are able to use language to communicate about the past and the future as well as the present #(olton, $)*$%. !here are seeral modes by which humans may communicate their language, including reading, writing, speaking and listening. !hese modes can be classified either as receptie or expressie language. +eading and listening are examples of receptie language #i.e., the message is receied and decoded or interpreted%. Writing and speaking are forms of expressie language whereby the message is encoded or produced. The importance of language and its usage Language use refers to the conentions goerning how language is used in arious social contexts. It inoles the rules a culture has deeloped for what people choose to say, to whom, how, and under which circumstances. !he study of language use stems largely from a field of study called pragmatics, which deeloped into a ma,or discipline in the mid-$)./s and has had a profound impact on students of language ISL 1: UNDERSTANDING LANGUAGE Page 1 deelopment. 0ragmatics is primarily concerned with the functions of language, especially those related to social contexts. It is based on the idea that when people speak, they are doing more than ,ust uttering the words organi"ed by conentional rules of language. !hey are also using these particular word and linguistic constructions to get things done. !hey are performing what 1ustin #$)2&% called speech acts. In general, language use operates under what (ates #$).2% described as a conersational code of conduct that includes the following3 4ooperate with your conersational partner#s% !ell the truth 5ffer only information assumed to be new and releant to the listener. +e'uest only information you sincerely want to hae. 0roide your listener with ,ust the right amount of background information so that he or she will understand your point. (e unambiguous. 4hange your language to fit the current social situation. !he use component of language encompasses rules that goern the use of language in social contexts. !he rules are also called pragmatics and include rules that goern the reason #s% for communicating #called communicatie functions or intentions% as well as rules that goern the choice of codes to be use when communicating #(loom 6 Lahey, $).*%. !he functions of language relate to the speaker7s intention or goal. 8reeting, asking 'uestions, answering 'uestions, re'uesting information, giing information, and re'uesting clarification are examples of language functions. In addition to coding communicatie intentions, a speaker must use information regarding the listener and the nonlinguistic context to achiee his communicatie intention. 9e must choose from alternatie forms of message the one that will best sere his communicatie intention. !he speaker must take into account what the listener already knows and does not know about a topic, as well as information about the context. !he selection of the words and sentences to use to formulate a message depends upon this information. :or example, knowing the age and occupation of ISL 1: UNDERSTANDING LANGUAGE Page 2 different listeners influences the choice of words to greet them. It is appropriate to say 9i ya to a ;-year-old and 9ow do you do< to a school principal. In conclusion the importances of language are, to3- Identify wants and needs 4hange and controls behaior :acilitate cognitie growth 1llow for fuller interactions with others Express the uni'ueness of the indiidual Communication 1ccording to Edward 1. 0olloway, Lynda =iller and !om E.4 >mith in Language Instruction for Students with Disabilities communication is typically iewed as the interchange of ideas, feelings, thoughts, experiences, and information. 9umans communicate using a wide range of methods including speech, =orse code, sign language, (raille, printed words, flags, gestures, facial expressions, and een clothing and hairstyle. 9umans sometimes communicate by not saying or signaling anything? that is, messages are coneyed through silence. +efer in Language Arts: Exploring Connections written by @aren A7 1ngelo (romley, communication is the transmission of meaning through sound, signal, gesture, or symbol. 4ommunication refers to the sending and receiing of messages, information, ideas, or feelings #9ulit 6 9oward, &//&%. It is a broad term that not only encompasses the physical production of speech and the symbolic nature language, but any behaior or action that coneys a message. :or example, a snee"e may coney a message that a person has a head cold #4rystal 6 Barley, $))*%. The Process of Communication ISL 1: UNDERSTANDING LANGUAGE Page 3 !he communication process is the guide toward reali"ing effectie communication. It is through the communication process that the sharing of a common meaning between the sender and the receier takes place. Indiiduals that follow the communication process will hae the opportunity to become more productie in eery aspect of their profession. Effectie communication leads to understanding. !he communication process is made up of four key components. !hose components include encoding, medium of transmission, decoding, and feedback. !here are also two other factors in the process, and those two factors are present in the form of the sender and the receier. !he communication process begins with the sender and ends with the receier. !he first step the sender is faced with inoles the encoding process. In order to coney meaning, the sender must begin encoding, which means translating information into a message in the form of symbols that represent ideas or concepts. !his process translates the ideas or concepts into the coded message that will be communicated. !he symbols can take on numerous forms such as, languages, words, or gestures. !hese symbols are used to encode ideas into messages that others can understand. When encoding a message, the sender has to begin by deciding what heCshe wants to transmit. !his decision by the sender is based on what heCshe beliees about the receiers knowledge and assumptions, along with what additional information heCshe wants the receier to hae. It is important for the sender to use symbols that are familiar to the intended receier. 1 good way for the sender to improe encoding their message, is to mentally isuali"e the communication from the receierDs point of iew. !o begin transmitting the message, the sender uses some kind of channel #also called a medium%. !he channel is the means used to coney the message. =ost channels are either oral or written, but currently isual channels are becoming more common as technology expands. 4ommon channels include the telephone and a ariety of written forms such as memos, letters, and reports. !he effectieness of the arious channels fluctuates depending on the characteristics of the communication. :or ISL 1: UNDERSTANDING LANGUAGE Page 4 example, when immediate feedback is necessary, oral communication channels are more effectie because any uncertainties can be cleared up on the spot. In a situation where the message must be deliered to more than a small group of people, written channels are often more effectie. 1lthough in many cases, both oral and written channels should be used because one supplements the other. If a sender relays a message through an inappropriate channel, its message may not reach the right receiers. !hat is why senders need to keep in mind that selecting the appropriate channel will greatly assist in the effectieness of the receierDs understanding. !he senderDs decision to utili"e either an oral or a written channel for communicating a message is influenced by seeral factors. !he sender should ask him or herself different 'uestions, so that they can select the appropriate channel. Is the message urgent< Is immediate feedback needed< Is documentation or a permanent record re'uired< Is the content complicated, controersial, or priate< Is the message going to someone inside or outside the organi"ation< What oral and written communication skills does the receier possess< 5nce the sender has answered all of these 'uestions, they will be able to choose an effectie channel. 1fter the appropriate channel or channels are selected, the message enters the decoding stage of the communication process. Aecoding is conducted by the receier. 5nce the message is receied and examined, the stimulus is sent to the brain for interpreting, in order to assign some type of meaning to it. It is this processing stage that constitutes decoding. !he receier begins to interpret the symbols sent by the sender, translating the message to their own set of experiences in order to make the symbols meaningful. >uccessful communication takes place when the receier correctly interprets the senderDs message. !he receier is the indiidual or indiiduals to whom the message is directed. !he extent to which this person comprehends the message will depend on a number of factors, which include the following3 how much the indiidual or indiiduals know about the topic, their receptiity to the message, and the relationship and trust that exists between sender and receier. 1ll interpretations by the receier are influenced by their ISL 1: UNDERSTANDING LANGUAGE Page 5 experiences, attitudes, knowledge, skills, perceptions, and culture. It is similar to the senderDs relationship with encoding. :eedback is the final link in the chain of the communication process. 1fter receiing a message, the receier responds in some way and signals that response to the sender. !he signal may take the form of a spoken comment, a long sigh, a written message, a smile, or some other action. EEen a lack of response, is in a sense, a form of responseE #(oee 6 !hill, $))&%. Without feedback, the sender cannot confirm that the receier has interpreted the message correctly. :eedback is a key component in the communication process because it allows the sender to ealuate the effectieness of the message. :eedback ultimately proides an opportunity for the sender to take correctie action to clarify a misunderstood message. E:eedback plays an important role by indicating significant communication barriers3 differences in background, different interpretations of words, and differing emotional reactionsE #(oee 6 !hill, $))&%. !he communication process is the perfect guide toward achieing effectie communication. When followed properly, the process can usually assure that the senderDs message will be understood by the receier. 1lthough the communication process seems simple, it in essence is not. 4ertain barriers present themseles throughout the process. !hose barriers are factors that hae a negatie impact on the communication process. >ome common barriers include the use of an inappropriate medium #channel%, incorrect grammar, inflammatory words, words that conflict with body language, and technical ,argon. Foise is also another common barrier. Foise can occur during any stage of the process. Foise essentially is anything that distorts a message by interfering with the communication process. Foise can take many forms, including a radio playing in the background, another person trying to enter your conersation, and any other distractions that preent the receier from paying attention. >uccessful and effectie communication within an organi"ation stems from the implementation of the communication process. 1ll members within an organi"ation will ISL 1: UNDERSTANDING LANGUAGE Page 6 improe their communication skills if they follow the communication process, and stay away from the different barriers. It has been proen that indiiduals that understand the communication process will blossom into more effectie communicators, and effectie communicators hae a greater opportunity for becoming a success. References ISL 1: UNDERSTANDING LANGUAGE Page 7 (romley, @aren A71ngelo. #$))&%. Language Arts: Exploring Connections 2 nd Edition. =assachusetts3 1llyn and (acon. 0olloway, Edward 1. et al. #&//G%. Language Instruction for Students with Disabilities 3 rd Edition. 4olorado. Loe 0ublishing 4ompany. 5yer H. 9erbert. #$))G%.Speech Language and hearing Disorders. =assachusetts3 1llyn and (acon. (ahagian 0endidikan 8uru #&//G%. !aedah "enga#aran !has $ahasa Inggeris. @uala Lumpur3 @ementerian 0endidikan =alaysia. (ernstein, Aeena @. et. al. #$));%. Language and Co%%unication Disorders in Children. Few Iork3=acmillan 0ublishing 4ompany. Bicki 1. +eed. #&//J%. An Introduction to Children with Language Disorders. 1rlington >treet, (oston3 0earson Education, Inc. ISL 1: UNDERSTANDING LANGUAGE Page 8