Professional Documents
Culture Documents
11
MEMBERSHIP GUIDE BOOK
WORLDWIDE EDITION
Welcome
To SKYPASS
Program!
A world of benefits awaits you with
this exclusive membership.
For your convenience, we are delighted to
provide this Membership Guide Book
as a means to present detailed
information about the SKYPASS program
and benefits for each and every member.
Please take a moment to read through this
guide, and learn of the many ways to earn
mileage and the redemption opportunities
that lie ahead for you.
Thank you for choosing SKYPASS and our
Preferred Partners.
* The Membership Guide Book shall
follow all relevant laws and government
regulations.
Ge'e*a% C('d#,#('+ ( SKYPASS
SKYPASS P*(!*a&
How to Join
Korean Air Elite Program
SkyTeam Elite Benefits
04
06
07
09
Ea*'#'! M#%e+
How to Accumulate Miles
Korean Air and other airline partners
Non-airline partners
10
11
16
Redee&#'! M#%e+
How to Use Awards
Korean Air Awards
Airline Partners Awards
SkyTeam Round the World
Other Award Program
23
25
28
36
36
Contents
A membership account is given to each individual member. Only one account for
each person will be accepted.
SKYPASS mileage or awards have no monetary value and subsequently may not be
transferred, bartered, sold, or bequeathed except for the case specified in these
General Conditions.
Korean Air reserves the right to determine appropriate mileage and correct mileage
credit discrepancies at its own discretion.
Mileage earned in Korean Airs SKYPASS program on or after July 1, 2008, is valid
for a period of ten years and will expire if unredeemed. All mileage earned on or
before June 30, 2008 will not expire.
The ten year mileage validity period is based on the date flown on Korean Air and
partner airlines. The validity period for Korean Air partners is based on the date posted
to the members account.
In the event of loss or theft of SKYPASS membership card, the member must inform
Korean Air immediately.
Korean Air reserves the rights to exclude the member from the program, to cancel
membership account, or to invalidate accrued mileage or awards in case a member
or representative is found to fabricate documents, to make a false statement, or to
violate the terms and conditions.
The members and representatives may not be allowed to enroll in SKYPASS
program.
Korean Air reserves the rights to demand compensation for cash equal to published
fare and to take legal actions if necessary in case members or representatives abuse
the awards.
Korean Air reserves the right to change the SKYPASS program rules, regulations,
terms, conditions, travel awards, mileage award levels and special offers in whole or
in part, at any time with or without notice*, even though such changes may affect the
value of the mileage already accumulated. Korean Air may, among other things :
(i) withdraw, limit, modify, or cancel any award ;
(ii) change program mileage levels, conditions of participation, rules for earning,
redeeming, retaining or forfeiting mileage credit, or rules for the use of travel
awards ;
(iii) add an unlimited number of blackout dates ; or
(iv) limit the number of seats available for award travel (including, but not limited to,
allocating no seats on certain flights) or otherwise restrict the continued
availability of travel awards or special offers.
*Europe : at any time with reasonable notice as appropriate in the circumstances.
Information provided by members shall be used to operate SKYPASS program. It is
protected against unauthorized access and will not be released to outside companies
or entities without members' consent. Korean Air usually shares members'
information with SKYPASS partners. In accordance with Korean laws and personal
information security policy of Korean Air, all information should be protected under the
responsibility of Managing Vice President of Passenger Marketing Department who is
in charge of managing personal information.
Any protests or objection to mileage accrual and use of awards should be made
within one year after the date of boarding or the date of award authorization.
The benefits and regulations may differ according to regions where members are
enrolled.
The SKYPASS general conditions are subject to all relevant laws and government
regulations.
Ge'e*a% C('d#,#('+ ( SKYPASS
For more information
Please contact Korean Air at 1588-2001(Korea nationwide), 353-1-799-
7990(Europe) or visit any Korean Air offices.
Website : www.koreanair.com
If you are residing in Korea, Japan, North America and Europe, Please Check Terms
& Conditions for each region by visiting Korean Air website at www.koreanair.com .
05
MEMBERSHIP GUIDE BOOK
04
General Conditions
1
8
9
10
2
3
4
5
6
7
SKYPASS is Korean Airs frequent flyer program that was established to provide valuable
customers with travel awards and special benefits. SKYPASS members may take
advantage of these awards and benefits by redeeming miles accumulated through using
services offered by Korean Air and its various partners.
1. How to Join
Eligibility
Any person may enroll in the SKYPASS
program. There are no membership fees.
Any person under 12 years of age is eligible for
SKYPASS Junior membership.
Enrollment
You can enroll in the SKYPASS program via
our website at www.koreanair.com or by visiting
a Korean Air office near you.
For information on SKYPASS credit cards, please visit the websites of participating credit
card companies.
SKYPASS Junior
Children under the age of 12 are eligible for SKYPASS Junior membership. SKYPASS
Junior members earn the same miles as adult. (75% of actual adult traveled miles are
accrued before June 30, 2011.)
When SKYPASS Junior members reach 12 years of age, their membership will
automatically convert to SKYPASS membership. The membership account numbers will
remain the same and the balance of accrued mileage will carry over.
Membership Issuance
Membership card will be mailed within 2-4 weeks from receipt of the completed
application at the SKYPASS center.
For temporary use, the SKYPASS image card can be printed via the internet.
[www.koreanair.com] [SKYPASS] [My Page] [Print Image Card]
2. Korean Air Elite Program
We recognize and reward our loyal members through Elite membership levels and benefits.
Elite Member status is determined according to the accumulated mileage. Morning Calm
Club, Morning Calm Premium Club and Million Miler Club members can enjoy a
variety of Elite member privileges.
C('d#,#('+ ,( Ma#',a#' M(*'#'! Ca%& C%-b &e&be*+"#)
During the two-year Morning Calm Club membership period, fulfillment of any one of the
following conditions will automatically extend the membership validity for the next two
years.
- Accumulation of additional 30,000 or more flown miles on Korean Air
- Additional 20 qualifying flight segments** on Korean Air
- Accumulation of additional 30,000 or more flown miles on Korean Air and partner companies
combined, provided that at least 20,000 miles or 15 qualifying flight segments** are
on Korean Air. (This is a limited-time condition effective until 2012.)
Failure to fulfill any one of the above conditions will result in the conversion of the
membership status to the base level.
After the membership has been reverted to the base level, if the member fulfills any one of
the above conditions within a two-year time frame, the membership will convert back to
Morning Calm Club status.
*SkyTeam airlines : Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China
Eastern Airlines, China Southern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM
Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport, Vietnam Airlines.
**One domestic flight within Korea is counted as 0.5 qualifying flight segment. Any travel on tickets
ineligible for mileage accrual is not counted as a qualifying flight segment.
SkyTeam Elite
Member Status
Eligibility
50,000 or more flown
miles on Korean Air
or
40 qualifying flights**
on Korean Air
or
50,000 or more miles
on Korean Air and
SKYPASS partners
combined
(at least 30,000 flown
miles on Korean Air)
500,000 or more flown
miles on Korean Air
and/or other SkyTeam*
partner airlines
(excludes miles earned
with non-SkyTeam
partner airlines and
other partner
companies)
1,000,000 or more
flown miles on Korean
Air and/or other
SkyTeam* partner
airlines
(excludes miles earned
with non-SkyTeam
partner airlines and
other partner
companies)
Morning Calm
Club
Morning Calm
Premium Club
Million Miler
Club
E%#,e Me&be* S,a,-+
SKYPASS P*(!*a&
Search Korean Air at App Store and Android Market to download the app.
You can use smart phone as your SKYPASS membership card.
Smart Phone Application mobile card
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07
MEMBERSHIP GUIDE BOOK
06
SKYPASS Program
E%#,e Me&be* Be'e#,+
Lounge Benefits
(Prestige Class Lounge)
Off-peak mileage
redemption for award
travel during peak
season
(endorsedawardexcluded)
Priority Reservation
Waitlist
Exclusive Hotline
Service
Gift Offer
(upon becoming a member and on
birthdays)
SkyTeam Elite
Member Status
Priority Baggage
Handling
(when traveling on Korean Air)
Additional Baggage
Allowance
Exclusive
Check-in
Morning Calm
Counter*
From/to all routes except the U.S., U.S. Territories, Canada,
Central and South America
Handling priority waitlist
(excludes airport stand-by)
Handling priority waitlist Handling priority waitlist
O
(within Korea only)
From/to the U.S., U.S. Territories, Canada,
Central and South America
O ** O **
O O O
X O O
X X
X X O
X 1 Piece 1 Piece
Elite Elite Plus Elite Plus
Korean Air Intl Flight
First Class Counter*
Korean Air Intl Flight
First Class Counter*
Access to lounges
operated by Korean Air
up to 4 times
Morning Calm
Club
Morning Calm
Premium Club
Million Miler
Club
M(*'#'! Ca%& C%-b L(-'!e Be'e#, I'(*&a,#('
Morning Calm Club members are entitled to access KAL Prestige Class Lounges operated
by Korean Air only, up to four times during their two-year membership period. (Such benefit
is only applicable during membership period.)
Lounge access is available on the day of the travel and may be subject to lounge
availability. (Travel must be on a Korean Air flight and the ticket must have been issued
with a Korean Air flight number. Lounge access is not available if travel is on a SkyTeam
airline or other partner airline.)
Morning Calm Club members may invite accompanying passenger(s) traveling on a Korean
Air flight. Each lounge access per passenger will count as one usage.
* Check-in service will be provided at the counter in the next higher class than that of your ticket in areas
where exclusive counters are not available.
** Members may invite one accompanying passenger traveling on a Korean Air flight. If the KAL lounge
provides both First Class and Prestige Class lounges, members can use the lounge wherein the lounge
class is one level higher than that of their ticket.
Certain airports may not offer lounge service based on lounge availability or contract condition.
To enjoy the Elite members benefits while traveling on codeshare flights operated by partner
airlines, please bring your SKYPASS membership card.
Certain privileges, such as additional baggage allowance, may be limited for travel on
codeshare flights operated by partner airlines or connections to non-Korean Air flights.
Elite member privileges are limited for travel on codeshare flights booked under non-
Korean Air flight numbers, although the flights may be operated by Korean Air.
3. SkyTeam Elite Benefits
Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China Eastern
Airlines, China Southern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM
Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport, and Vietnam Airlines
provide additional benefits for Elite members.
Morning Calm Club members are eligible for SkyTeam Elite Membership, and Morning
Calm Premium Club and Million Miler Club members are eligible for SkyTeam Elite Plus
membership.
* Please mention your membership status at the time of reservation, and present your
membership card at the time of check-in.
Benefits
Priority baggage handling
Lounge access
Priority reservation waiting list
Priority airport stand-by
Priority check-in
Preferred seating
Extra free baggage allowance
Priority boarding
Guaranteed Economy Class reservation
upon purchasing full-fare tickets
Elite Elite Plus
X O
X O
X O
O O
O O
O O
O O
O O
O O
1) - Full-fare tickets are designated with Y, YO2, YD, and Y2 as the fare basis.
- Request must be made in advance at least 24 hours prior to departure.
- For Korean Air/Air France, this applies to long-haul flights only (flights that are over 6 hours for
Korean Air).
2) SkyTeam Elite Plus member can use a SkyTeam lounge regardless of boarding class when
traveling international via SkyTeam flight. One companion, who is on the same flight with same
itinerary as you, may use the lounge as well. However, there may be restrictions for using a
lounge on codeshare flights operated by non-SkyTeam airlines.
3) Korean Air flights excluded.
4) In the case of Korean Air, Elite Plus members can use First or Prestige Class counter, and Elite
members can use Morning Calm counter. (For Elite members, check-in service is provided at the
next higher class counters where Morning Calm counters are not available.)
5) - Elite members : Additional 10 kg(22 pounds) or one additional piece of luggage is allowed
depending on region of departure (except for flights operated by Korean Air, to/from the U.S.,
U.S. Territories, Canada and South America)
- Elite Plus members : Additional 20 kg(44 pounds) or one additional piece of luggage is allowed
depending on region of departure.
- Restrictions may apply depending on the airline and the itinerary. For further information, please
inquire to the airline. (For example, an additional piece does not apply to Delta Air Lines in
domestic flights travel within and between United States, Canada, U.S. Virgin Islands, and
Puerto Rico and itineraries that include any travel to/from Brazil. However, when transferring
between Korean Airs transpacific routes - ticketed in Korean Air flight - and the destinations
of Delta Air Lines mentioned above, one additional piece is applicable for SkyTeam Elite Plus.)
10kg (22lbs) 20kg (44lbs) 30kg (66lbs)
1)
2)
3)
4)
5)
09
MEMBERSHIP GUIDE BOOK
08
SKYPASS Program
SKYPASS members can earn miles on Korean Air flights as well as flights on Airline
Partners.
SKYPASS members can earn miles simply by using services offered by SKYPASS
partners (car rentals, hotels, credit cards, and other partners).
To begin earning miles, you are required to enroll in the SKYPASS program first.
1. How to Accumulate Miles
Korean Air and Airline Partners
Korean Air, SkyTeam carriers and other Partner Airlines (Alaska Airlines, Emirates,
Garuda Indonesia, Hawaiian Airlines).
Method
- Please provide your SKYPASS membership number when making reservations or
purchasing tickets, and present your SKYPASS membership card at the time of airport
check-in.
- Your flown miles will automatically accrue on your account once you arrive at your
destination. (For flights on partner airlines, it may take up to 3-14 working days from the
date of travel.)
- For any missing mileage, you may request credit within one year from the date of
travel. You may submit your request via Korean Air website or submit the ticket receipt
and boarding pass to any Korean Air office. Upon verification, your account will be
adjusted accordingly. (Please retain your ticket receipt and boarding pass until you
have confirmed mileage credit on your account.)
Korean Air SKYPASS Partners
Car rentals, hotels, credit cards, and other partners.
Method
Please provide your SKYPASS membership number when making reservations and
present your SKYPASS membership card at the time of using the services of
SKYPASS partners. It may take up to 6 ~ 8 weeks for the mileage credit to post on your
account.
You can verify activities of mileage accrual on your account by visiting our
website at www.koreanair.com.
Ea*'#'! M#%e+
Earn Miles
- Earn 500 miles per qualifying rental (250 miles in some Asian Countries*
1
)
- Earn 250 miles for commercial contract rates
Discounted Rates
- Domestic Rental : 25 ~ 35% discount*
2
- Overseas Rental : 10% off Hertz affordable rates Plus special offers for all
members.
Contact
- Within Korea
Domestic Rental : 02-6711-1040
Overseas Rental : 080-777-0400 (toll free in Korea)
- Within USA : 800-654-3001
- Within Canada : 800-263-0600
- Within U.K : 870-844-8844
- www.hertz.com
CDP number : SKYPASS - 205553, Morning Calm 205551
Morning Calm Premium 183176, Million Miler - 377721
Details Partners
Earn Miles
- Rental in Korea : 100 miles per day
(Limit of 1,000 total miles for consecutive days of usage)
- Rental in all other regions
Earn 500 miles per qualifying rental
Earn 250 miles for commercial contract rates
Discounted Rates
- Rental in Korea : 30% ~ 40% discount*
- Rental in Europe : 20% ~ 25% discount*
- Rental in all other regions : up to 20% ~ 25% discount*
Contact
- Within Korean : 1544-1600, 080-900-0015
- Within USA : 800-331-1212
- Within Europe/U.K : 44-8445-81-81-81
- www.avis.com
AWD number : SKYPASS Member o568200, Morning Calm Club o568400
Morning Calm Premium Club o568500, Milion Miler Club o568600
Earn Miles
- Earn 500 miles per qualifying rental (Miles can be earned for rentals at
participating Alamo locations in the U.S, Canada, Latin America, Europe
and Caribbean)
Contact
- Korea : 02-732-7721 - US : 1-800-910-7988
- www.alamo.com
Earn Miles
- Earn 500 miles per qualifying rental (Miles can be earned for rentals at
participating Nationals locations in the U.S, Canada, Latin America, Europe
and Caribbean)
Contact
- Korea : 02-732-7721 - US : 1-800-910-7994
- www.nationalcar.com
Earn Miles (Only in Jeju)
- Earn 100 miles per 24 hours (Limit of 1,000 total miles for consecutive days of usage)
Contact
- 1588-1717 (within Korea) - http://rentacar.hanjin.co.kr
Hanjin Rent-A-Car
H(,e%+
(Korea) KAL Hotel
(Jeju / Seogwipo)
(L.A.)Wilshire Grand Hotel
(Hawaii) Waikiki Resort Hotel
(Korea) Hotel Lotte (Seoul /Jeju)
(Korea) Shilla Hotel (Seoul)
Hyatt Hotels & Resorts
Mandarin Oriental Hotel Group
Shangri-La Hotels and Resorts
Jeju KAL Hotel:
82-64-724-2001
Seogwipo KAL Hotel:
82-64-733-2001
500 miles awarded per stay
- Completion of a bonus mileage
application required upon check- in
(Mileage will not be credited for
accommodations booked at
discounted rates of 20% or higher.)
500 miles awarded per stay
- Completion of a bonus mileage
application required upon check-in
500 miles awarded per stay
500 miles awarded per stay
500 miles awarded per stay
500 miles awarded per stay
500 miles awarded per stay
1-213-688-7777
82-2-771-1000
82-2-2233-3131
(U.S / Canada / Caribbean)
1-888-591-1234
(Seoul)
001-800-0200-1234
(Toll Free in Korea)
00798-601-8228
(U.S.)
1- 866-565-5050
(Canada)
1- 866- 344-5050
(U.S./Canada)
1-800-526-6566
(Hong Kong)
852-2881-1288
1-808-922-4911
Hotel Affiliate Mileage Accrual Inquiries
IHG
500 miles awarded per stay
* Enrollment in Priority Club
Rewards is
required and members must select their
Earnings Preferences.
To earn SKYPASS miles, members must enter
their Korean Air membership numbers.
Priority Club Service Centers
(U.S. / Canada)
1-800-272-9273
(Korea)
63-2-857-8778
(Toll free in Korea)
00798-817-1077
(Other Asia Pacific Countries)
63-2-857-8788
Hilton Worldwide
- 500 miles awarded per stay
- 100 miles awarded per stay
Homewood Suites by Hilton
,
Hampton Inn & Suites
(U.S.)
1-800-548-8690
(Toll Free in Korea)
00798-651-1818
17
MEMBERSHIP GUIDE BOOK
16
Earning Miles
Miles Earned
Korea
Partner Contact
Korea Citibank Card
BC Card
KEB Card
- Citi SKYPASS Visa :
1.5 miles for every KRW 1,500 spent
- Citi SKYPASS Master :
1.8 miles for every KRW 1,500 spent
- You can convert citi points into SKYPASS
Mileage
- 1 mile for every KRW 1,500 spent
- Woori Bank : SKYPASS S-OIL Card 1.5~2
miles for every KRW 1,500 spent
- You can convert BC TOP points into
SKYPASS mileage
- 1 mile for every KRW 1,500 spent
- KEB Signature Card : 1~3 miles for every
KRW 1,500 spent
- New SKYPASS Card : 1.5~3 miles for every
KRW 1,500 spent
1566-1000
www.citibank.co.kr
1588-9955
www.bccard.com
1588-3200
card.keb.co.kr
Lotte Card
KB Card
Samsung Card
Hyundai Card
Jeju Bank Card
Suhyup Bank Card
- 1~2 miles for every KRW 1,000 spent
- You can convert Lotte points into SKYPASS
mileage
- 1 mile for every KRW 1,500 spent
- SKYPASS Platinum(s) Card :
1.5~3 miles for every KRW 1,500 spent
- KB TEZEROVL Card :
1~3 miles for every KRW 1,500 spent
- 1~2 miles for every KRW 1,500 spent
- You can convert Samsung Reward Points
into SKYPASS mileage
1 mile for every KRW 1,500 spent
- 1 mile for every KRW 1,500 spent
- K2 Card : 1.2~5 miles for every KRW 1,500 spent
- The Red Card : 1.5 miles for every KRW 1,500 spent
- You can convert M points into SKYPASS
mileage
- 1~2 miles for every KRW 1,500 spent
- You can convert AMEX points and my Shinhan
points (the Best Card /Trabiz Card) into
SKYPASS mileage
1 mile for every KRW 1,500 spent
1 mile for every KRW 1,300 spent
1588-8100
www.lottecard.co.kr
1588-1688
kbcard.kbstar.com
1588-8700
www.samsungcard.com
1599-1155
www.hanaskcard.com
1577-6000
www.hyundaicard.com
1544-7000
www.shinhancard.com
1588-0079
www.e-jejubank.com
1588-1515
www.suhyup-bank.com
Nonghyup Card
1 mile for every KRW 1,500 spent
1588-2100
card.nonghyup.com
Services mentioned above may be different depending on each credit card.
Please contact the credit card company for more information.
There may be limits in using corporate credit cards to earn mileage.
Mileage accrual is not applicable to payment of membership fee, late fee, service fee, or
cash advance.
Membership fees are charged according to the regulations of the credit card companies
which is irrelevant to Korean Air.
Mileage will be credited to SKYPASS accounts within 2 weeks from settlement of
members' credit card accounts.
The country of residence and credit card issue in the SKYPASS data must be the same. If
the country of residence is changed, the usage miles of the registered credit card cannot
be further accumulated.
C*ed#, Ca*d+
Mileage accrual applies only to accommodations booked at regular rates or rates eligible
for mileage accrual. Please be sure to check the terms when making hotel reservations.
Mileage accrual is limited to only one guest room paid by the member.
Consecutive nights are considered to be one stay regardless of the length of stay (number
of nights).
Mileage will be credited approximately within 6~8 weeks from the final date of the hotel
stay.
Members should contact the applicable hotels within six months from the first date of their
stay to request credit for omitted mileage.
The participating hotels within the affiliated hotel groups, as well as mileage accrual terms,
are subject to according to the conditions of hotel affiliation.
Please inquire with the corresponding hotel for more details.
Preferred Hotel Group
Royal Hawaiian, a Luxury
Collection Resort, Waikiki
(Toll Free U.S./Canada)
1-800-323-7500
(Hong Kong )
800-96-3365
(Japan)
120-747-755
(All other countries)
506-637-5774
For inquiry,
1-808-923-7311
For Reservation,
1-866-716-8116 with
rate plan KAL1K
500 miles awarded per stay
1,000 miles awarded per stay with
SKYPASS member rate KAL1K
( Retro claim is not accpetable.)
Hotel Affiliate Mileage Accrual Inquiries
Hana SK Card
JAL Hotels
Group
Nikko
JAL City
(Toll Free in Korea)
007-9865-17-426
(Toll Free in Japan)
0120-58-2586
500 miles awarded per stay
250 miles awarded per stay
Shinhan Card
19
MEMBERSHIP GUIDE BOOK
18
Earning Miles
Miles Earned
Japan
Partner Contact
1 SKYPASS mile for every 100 Yen spent with
SKYPASS / DC Card
1 SKYPASS mile for every 100 Yen spent with
SKYPASS / JCB Card
10 points can be converted as 1,000
SKYPASS miles
- 10 SKYPASS miles for every 1,000 Yen spent with
SKYPASS / MUFG AMEX card.
- 1 point can be converted as 8 SKYPASS miles.
0120-015-870
(09:00 ~ 17:00, closed
on Sunday / Holidays)
0120-10-2622
0120-074-024
0120-773711
03-5489-3351
Miles Earned
The United States
Partner Contact
SKYPASS
Visa card
(Applicable only to
BA SKYPASS
Members with a
valid US address)
Diners Club
International
(Applicable only to
participating
franchisee)
SKYPASS Visa Signature card
- 15,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 2,000 Bonus miles at renewal
- Double miles on Korean Air ticket purchases
SKYPASS Visa Business card
- 10,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 2,000 Bonus miles at renewal
- Double miles on Korean Air ticket purchases
SKYPASS Visa Classic card
- 5,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 1,000 Bonus miles at renewal
SkyBlue SKYPASS Visa card
- 5,000 SKYPASS bonus miles with your first
purchase
- Earn 1 mile for every $2 net purchase
SKYPASS Visa Secured card
- 5,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 1,000 Bonus miles at renewal
- Miles must be transferred in increments of
1,000 points
- $1 charged = 1 DCI Point
- 1 DCI Point = 1 mile
(Miles converted from DCI points cannot be
reversed)
- Point Conversion Rate :
1 Ultimate Rewards Point = 1 SKYPASS Mile
- Miles converted from Ultimate Rewards
points cannot be reversed.
www.SKYPASSvisa.com
800-234-6377 (U.S.A.)
www.chase.com
/ultimaterewards
Miles Earned
O,"e* Pa*,'e*+ (K(*ea)
Partner Contact
Hanjin Express
Cyber Skyshop
(All region)
OK CASHBAG
KT Card
Shinhan
Bank
Money
Exchange
Internet
Money
Transfer
Hanjin Mall
- Korean domestic : 50 miles for 1 box delivery
service (payment must exceed KRW 5,000
per box)
- International :
from Korea : 50 miles per 1 invoice
to Korea : 2 00 miles per 1 invoice
- Inbound moving service
: 3 miles per USD 3.00
1,000 points can be converted as 500
SKYPASS miles
20 OK CASHBAG points can be converted as
1 SKYPASS mile (limited to 10,000 miles per
year).
1 mile for every KRW 1,000 spent (using
SKYPASS/KT card; using international/out-of-
city calls with telephone numbers registered
with Skypass/KTcard registration)
Big3 SKYPASS Program + Big3 Shinhan
Credit Card
- New member : 25 miles for every KRW 1,500
of stock brokerage (valid for 1 year)
- Present member : 4 miles for every 1,500 of
stock brokerage
Big3 SKYPASS Program only
- New member : 22 miles for every KRW 1,500
of stock brokerage (valid for 1 year)
- Present member : 3 miles for every 1,500 of
stock brokerage
1 mile for every USD 5
(Exchange amount must exceed USD 1,000)
(1 mile for every USD 2 when exchanged via
internet; exchange amount must exceed USD
300) * Not applied at Incheon Intl airport
1 mile for every USD 3
(1 mile for every USD 10 when complimentary
exchange rate is applied)
- 3 miles for every KRW 1,000 purchase by internet
- 2 miles for every KRW 1,000 purchase by phone
(payment must exceed KRW 50,000)
(Korean Domestic)
1544-0011
(International)
1588-1612
hanex.hanjin.co.kr
080-024-8989
www.hanjinmall.co.kr
1544-4060
www.cyberskyshop.com
1599-0512
www.okcashbag.com
1588-0365
www.goodibig3.com
080-2580-161
card.qook.co.kr
1599-8000
www.shinhan.com
Shinhan
Investment Corp.
(Big3 SKYPASS
Program)
S-OIL
20 bonus points can be converted as
1 SKYPASS mile (limited to 10,000 miles
per year).
1644-5151
www.s-oilbonus.com
DC Card
MUFG
AMEX
card
Diners Club Int'l (Citi)
JCB Card
Chase Ultimate
Rewards
SM
(Effective from
July 12, 2011)
21
MEMBERSHIP GUIDE BOOK
20
Earning Miles
Redee&#'! M#%e+
1. How to Use Awards
An airline's Frequent Flyer Program (FFP) aims at providing a variety of benefits to its
members, including opportunities to accumulate mileage and redeem awards. At the same
time, the airline benefits by enhancing customer loyalty.
In general, award travel is designed for members to take advantage of seats that become
available near/at the time of departure. However, airlines help its members plan their flight
schedules with ease by pre-allocating a limited number of award seats, having considered
seasonal load factors, dates, and routes in accordance with precise past data.
Generally during high demand seasons, it is difficult to secure reservations even for full-fare
tickets because flight capacities are reached quickly. Therefore, it is highly recommended
that members redeem SKYPASS awards for flights with sufficient seats and of less
demand.
A/a*d T0)e
Members can redeem miles for the following awards:
- Korean Air flight awards
- Korean Air upgrade awards
- Airline partners flight awards
- Special award programs
(e.g., Miles-to-Hotel Award, Round-the-world Award, etc.)
Be'e#c#a*#e+
Members may endorse awards to the following family members:
- Grandparents, parents, spouse, brothers, sisters, children, grandchildren, parents-in-
law; sons-in-law and daughters-in-law
- Family members must also be SKYPASS members.
To register family members, please complete the SKYPASS Family Registration Form
and submit it along with a copy of government-issued family register as a supporting
document.
Fa&#%0 P%a'
- Family Plan is a program that allows members to supplement insufficient miles by
using mileage accumulated by family members.
- Applicable family members to this program are same as endorse awards, and they
must also be registered SKYPASS members.
- Enrollment in the Family Plan must be completed prior to award redemption. To
enroll, please complete the Family Plan application form and submit with photocopies
of government-issued family register as a supporting document.
In case of a change in family relations such as death, divorce, etc., a request must
be submitted to Korean Air so as to exclude such member from the Family Plan.
In order to maintain prompt check-in service, Family Plan enrollments at airports is
restricted.
Korean Air reserves the right to change or terminate any part of its SKYPASS partner
programs at any time without prior notice.
Please contact the partner companies for additional information on mileage accrual.
Mileage will be credited within 6-8 weeks of activity.
Citi Bank
NACF
Money
Exchange
Money
Exchange
Foreign
Currency
Account
Money
Transfer
1 mile for every USD 3 (Cash) and USD 4
(Travelers check) purchased
1 mile for every USD 15 when 3 month
average balance is over USD 1,000.
Limit of USD 75,000
1 mile for every USD 5
(Exchange amount must exceed USD 500)
1 mile for every USD 20
(Transfer amount must exceed USD 1,000)
1588-7000
www.citibank.co.kr
1588-2100
banking.nonghyup.com
Miles Earned Partner Contact
23
MEMBERSHIP GUIDE BOOK
22
Redeeming Miles
2. Korean Air Awards
T#c$e, A/a*d+ Rede&),#(' C"a*,
<based on round trip>
- Child award requires the same redemption mileage as an adult.
- One-way award requires 50% of round-trip redemption mileage.
- In case of a travel itinerary that includes both International and Korea domestic flights, tickets must be
issued separately.
- Infant award requires 10% of adult redemption mileage.
- Peak Season dates are shown on the following page.
- Upgrade award is not applicable to 50% or more discounted tickets and certain special fare tickets.
- Upgrade award is applicable to the next higher class of service. Double class upgrades are not permitted.
- Ticket Award and Upgrade Award are not applicable to the segment between Americas and Guam via
Korea.
R(-,e+
F#*+,(K(+&()
S%ee)e* Sea,/
K(+&( S-#,e+
Sea+(' Ec('(&0 P*e+,#!e
P*e+,#!e
S%ee)e* Sea,
F#*+,
Korea Domestics
Korea
Japan
Japan,
N.E.Asia
Japan,
N.E.Asia
S.E.Asia
S.E.Asia
S.E.Asia
S.W.Asia
Oceania
S.W.Asia
S.W.Asia
N.E.Asia
N.America,
Oceania,
Europe,
Middle East
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
-
-
-
-
-
-
10,000 12,000
15,000 18,000
30,000 45,000 50,000 60,000 65,000
45,000 65,000 70,000 90,000 95,000
40,000 60,000 70,000 80,000 90,000
60,000 90,000 105,000 120,000 135,000
50,000 75,000 90,000 100,000 115,000
75,000 110,000 135,000 150,000 175,000
100,000 150,000 180,000 200,000 220,000
150,000 225,000 270,000 300,000 330,000
40,000 60,000 70,000 80,000 90,000
60,000 90,000 105,000 120,000 135,000
40,000 60,000 70,000 80,000 90,000
60,000 90,000 105,000 120,000 135,000
50,000 75,000 90,000 100,000 115,000
75,000 110,000 135,000 150,000 175,000
100,000 150,000 180,000 200,000 220,000
150,000 225,000 270,000 300,000 330,000
70,000 105,000 125,000 140,000 160,000
105,000 155,000 185,000 210,000 240,000
Off 70,000 105,000 125,000 140,000 160,000
Peak 105,000 155,000 185,000 210,000 240,000
S.W.Asia
N.America
Europe,
Middle East
110,000 165,000 195,000 220,000 240,000
165,000 245,000 290,000 330,000 360,000
S.America
S.America
Off
Peak
Off
Peak
S.America
Off
Peak
60,000 90,000 105,000 120,000 140,000
90,000 135,000 155,000 180,000 210,000
25,000 40,000 45,000 50,000 60,000
37,500 60,000 67,500 75,000 90,000
S.America
Off
Peak
Off
Peak
120,000 180,000 215,000 240,000 260,000
180,000 270,000 320,000 360,000 390,000
S.America
Off
Peak
N.America
Europe Europe
N.America,
Oceania,
Europe,
Middle East
Off 70,000 105,000 125,000 140,000 160,000
Peak 105,000 155,000 185,000 210,000 240,000
N.America,
Oceania,
Europe,
Middle East
Off 85,000 125,000 150,000 170,000 190,000
125,000 185,000 225,000 250,000 285,000
110,000 165,000 195,000 220,000 240,000
165,000 245,000 290,000 330,000 360,000
Peak
N.America,
Oceania,
Europe,
Middle East
Off
Off
95,000 140,000 170,000 190,000 210,000
Peak
Peak
140,000 210,000 255,000 280,000 315,000
Family plan is not applicable to the special award programs. (e.g., Miles--to-Hotel
Award, Round-the-world Award, etc.)
H(/ ,( U+e A/a*d+
- Bonus awards can be issued at Korean Airs website, Smart Phone application,
Service Center or local offices.
- A member must directly apply for a bonus award, and submit a bonus award
redemption form along with his/her SKYPASS membership card and a picture ID.
- Any person or third party acting on behalf of a member for application must submit the
SKYPASS membership card and picture ID of the member, along with his/her own
picture ID.
- Please register for an internet ID to redeem online and mobile bonus.
- When requesting an award, you must pay the applicable taxes and fuel surcharges.
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
3,000
4,000
20,000 25,000 20,000 25,000 20,000
30,000 35,000 30,000 35,000 30,000
25,000 35,000 25,000 35,000 25,000
35,000 50,000 35,000 50,000 35,000
25,000 40,000 25,000 40,000 25,000
35,000 60,000 35,000 60,000 35,000
60,000 80,000 60,000 80,000 60,000
90,000 120,000 90,000 120,000 90,000
100,000 130,000 100,000 120,000 90,000
150,000 195,000 150,000 180,000 135,000
20,000 30,000 20,000 30,000 20,000
30,000 45,000 30,000 45,000 30,000
25,000 35,000 25,000 35,000 25,000
35,000 50,000 35,000 50,000 35,000
25,000 40,000 25,000 40,000 25,000
35,000 60,000 35,000 60,000 35,000
60,000 80,000 60,000 80,000 60,000
90,000 120,000 90,000 120,000 90,000
100,000 130,000 100,000 120,000 90,000
150,000 195,000 150,000 180,000 135,000
45,000 65,000 45,000 65,000 45,000
65,000 95,000 65,000 95,000 65,000
75,000 100,000 75,000 95,000 70,000
110,000 150,000 110,000 140,000 100,000
110,000 140,000 110,000 130,000 100,000
165,000 210,000 165,000 195,000 150,000
75,000 105,000 75,000 95,000 65,000
110,000 155,000 110,000 140,000 95,000
110,000 145,000 110,000 130,000 95,000
165,000 215,000 165,000 195,000 145,000
105,000 135,000 105,000 125,000 95,000
155,000 200,000 155,000 185,000 140,000
60,000 75,000 60,000 80,000 65,000
90,000 110,000 90,000 120,000 100,000
20,000 25,000 20,000 30,000 25,000
30,000 37,500 30,000 45,000 37,500
-
-
-
-
-
-
-
-
[2011]
Korea Domestic
International
1.1 ~ 1.2
2.1 ~ 2.7
2.26 ~ 3.1
5.5 ~ 5.10
6.4 ~ 6.6
7.16 ~ 8.28
9.10 ~ 9.14
10.1 ~ 10.3
12.30 ~ 12.31
Departing flight excluding
N.America, S.America
Departing flight from
N.America. S.America
1.1 ~ 1.9
2.1 ~ 2.7
7.16 ~ 8.15
9.10 ~ 9.14
12.24 ~ 12.31
5.20 ~ 7.3
12.9 ~ 12.25
[2012]
Korea Domestic
International
1.1 ~ 1.2
1.20 ~ 1.25
3.1 ~ 3.4
5.4 ~ 5.6
5.26 ~ 5.28
7.20 ~ 8.26
9.28 ~ 10.3
12.22 ~ 12.25
12.29 ~ 12.31
Departing flight excluding
N.America, S.America
Departing flight from
N.America. S.America
1.1 ~ 1.8
1.20 ~ 1.25
7.14 ~ 8.15
9.28 ~ 10.3
12.22 ~ 12.31
5.18 ~ 7.1
12.7 ~ 12.23
Re+,*#c,#('+ (' U)!*ade A/a*d+
Fares not eligible for Mileage Upgrade are as follows :
- Award tickets
- Discounted tickets (50% or more)
- Class T*, B, E, H, L, N, Q, V (Special Promotion)
- Class O*, Z (Prestige Class Special Promotion)
- Class X or G (Group fare tickets)
*Domestic T, O class is applicable for upgrade awards
Korean Air destinations
Japan
Akita, Aomori, Fukuoka, Hakodate, Kagoshima, Komatsu, Nagasaki, Nagoya, Niigata,
Oita, Okayama, Osaka, Sapporo, Shizuoka, Tokyo (Narita, Haneda)
N.E Asia
Beijing, Changsha, Dalian, Guangzhou, Hangzhou, Hong Kong, Jinan, Kunming,
Mudanjiang, Qingdao, Shanghai(Pudong, Hongqiao), Shenyang, Shenzhen, Tianjin,
Weihai, Wuhan, Xiamen, Xian, Yanji, Zhengzhou, Irkutsk, Taipei, Ulaanbaatar, Vladivostok
S.E Asia
Bangkok, Cebu, Chiang Mai, Denpasar Bali, Guam, Hanoi, Ho Chi Minh City, Jakarta, Kota
Kinabalu, Kuala Lumpur, Manila, Palau, Phnom Penh, Phuket, Siem Reap, Singapore
Europe /
Middle East
Amsterdam, Cairo, Dubai, Frankfurt, Istanbul, London, Madrid, Milan, Moscow, Paris,
Prague, Rome, Saint-Petersburg, Tel Aviv, Vienna, Zurich
N. America
Atlanta, Chicago, Dallas, Honolulu, Las Vegas, Los Angeles, New York, San Francisco,
Seattle, Washington D.C., Toronto, Vancouver
S.W Asia Kathmandu, Mumbai, Tashkent
S. America Sao Paulo
Oceania Auckland, Brisbane, Melbourne, Nadi, Sydney
Sea+('a%#,0
27
MEMBERSHIP GUIDE BOOK
26
Redeeming Miles
S$0Tea& A/a*d
Award travel on SkyTeam partner airlines is subject to both SkyTeam Award rules and
Airline Partner Award rules.
Eligible Itinerary
- Any one of the following itineraries is eligible for a SkyTeam award
- Korea domestic segments must be issued separately.
- SkyTeam mileage award tickets to Korean Airs Prestige Sleeper seat, First Class
Kosmo Suites and First Class (Kosmo) Sleeper seat will require additional miles for
redemption. (Please refer to the SkyTeam Award Travel charts for details.)
Application
- Limited to a maximum of 8 flight segments.
- Flights must be direct between origin destination (stopover/transfer resulting from flight
connections will be permitted).
- No more than two flights in/out of each city and country shall be permitted in the entire
itinerary (excludes domestic flights).
- Itineraries will not be permitted to include both transatlantic and transpacific routes.
- Award using Family Plan is not applied (only mileage transfer to registered beneficiaries
is possible).
Stopover : Permitted twice in the entire itinerary (including destination).
Open Jaw : Permitted only once and will be considered as one stopover.
Blackout dates & ineligible flights for award travel
- Rules of each airline vary. Please contact a Korean Air Reservation Center for details.
U'-+ed A/a*d T#c$e,
Completely or partially unused award ticket may be returned for credit back to the members
account within 1 year of date of issuance. If the credit request is made after 1 year from the date
of issuance, a deduction of 10,000 miles will apply. Please contact a Korean Air representative for
further details.
3. Airline Partners Awards
T#)+ (* Pa*,'e* A/a*d T*a.e%
Reservation : Award travel on airline partners must be booked through a Korean Air
Reservation Center.
Ticketing
- Award ticket must be issued at a Korean Air ticketing office and cannot be issued at airports.
- Award tickets will be issued only if all flight segments have confirmed status.
Application
- Award travel on airline partners applies only to round-trips.
- The departure and arrival cities must be of the same country.
- In case of an itinerary involving multiple classes, redemption mileage for the highest class
shall apply.
- Flight coupons must be used in sequence of issuance.
Change
- Changes to the entire itinerary will be permitted before the use of the ticket.
- After use, changes in only the carrier/flight numbers and/or dates will be permitted with
proper re-issuance of the ticket.
Validity : 1 year from the date of issuance
Mileage refund
- Partially used award tickets will not be eligible for mileage refund.
- Completely unused award tickets returned within 1 year of date of ticket issuance will be eligible for
full mileage refund.
- A deduction of 10,000 miles will apply for mileage refund requested after 1 year from the date of
ticket issuance.
Others
- No mileage discount will apply to infant or child award travel. If a seat is to be occupied by the
infant or child, the standard redemption mileage will apply.
- Redemption mileage, routes of operation, and flight schedules may be changed without prior
notice in accordance with the conditions and policies of each partner airline. Please contact a
Korean Air Reservation Center for further details.