Senior Monitoring Application engineer (SME) HP BSM9.1X suite of tools (EUM , SHA, SHR, Service Health, RSTM, NNMi uCMDB, BPM, Omi, BAC) Collector and Integration to HP BSM (OMU and OMW, SiteScope, NNMi) DDesktop, Laptop and printer deployment. Windows XP Pro, windows 7. Image. Designed build and implementation Network printer Wireless support.
Fidelity Investment, Boston, MA Jan 2007 July 2009 Lead System Service and Support analyst (Tool and Automation) (10000 + servers) Senior HP Open View Implementation and monitored engineering SiteScope implementation and Monitoring engineering HP Ovis Implementation and monitoring engineering Operation and automation of OpenView, OVIS and SiteScope for Fidelity Environment Implemented monitoring in a 10 000 plus servers environment. Unix, AIX, LINUX, Windows, Citrix XenApp Server, and Presentation Server Implemented and monitoring on CISCO and NORTEL routers and switches Implemented monitoring in complex financial institution FIDELITY INVESTMENT Worked with Business Unit to set up monitoring for thousand of applications.
ESP Technology, LLC Sept 2006-Jan 2007 Senior monitoring Engineer Implementation and monitoring for trading application Operation and support of monitoring tools on a Windows and Unix platform Automation and configuration of tools Built Images for laptops and Desktops Support of Cisco and Nortel routers and switches
Inforonics, Littleton MA June 2005-Sept 2006 Technical Support Engineer Application support service, web hosting management and support. Windows 2000 and 2003 server, Citrix serever ,Unix and Linux monitoring(Nagios) and support. IIS, Apache server support and monitoring , DNS, html, http, pop, smtp, ftp, telnet, ssh, ping, Ldap. MS Front page support. MySQL, PHP, ASP Microsoft windows 2000/2003 monitoring using nagios , Running on Compaq Proliant servers,IBM servers and blades Using VB scripting on windows 2000/2003 servers for multiple tasks. Hard disk cleaning for example and automate process.
Lahey Clinic, Burlington, MA April 2005- June 2005 System administrator Windows 2000 system administrator and LANDESK administrator. Administration of servers, desktops, laptops and PDA. Using DHCP. Service and support of Attachmate, Documentum, Meditech, Flowcast, IDX, LANDesk IIS monitoring and support. On 2000 servers. Backup implementation and support. Implementation of project: moving, new install, break fix, application roll out Land desk project
Dunkin Brands, Canton, MA Jun 2004-April 2005 System support and Desktop support Engineer. (2000 + users environment) Active Directory migration from NT to 2003 windows servers, desktops, laptops Windows 2000 and windows XP images for IBM laptops T41 and desktop Lotus notes5.0, VPN (Aurorien), Oracle support Citrix administration and support using metaframe and tools, profile building. Used Ghost Cast to build Images for laptops and Desktops Building packages for new desktops and laptops images (W2k and XP) Supported VoIP phones.
Harman Specialty Group (HSG), Bedford, MA Aug. 2003 May 2004 Network administrator and system engineer. Support and service of Windows NT servers, and 98, 2000,XP users environment. Configuration, administration of exchange serves. Migration from exchange 5.5 to 2000 Antivirus rollout Mcaffee. Desktops, Laptops and servers. MacAfee e-policy enterprise security Rollout From NT to 2000 environment servers. Built windows 2000 image for desktop and laptops. Symantec ghosting of windows 2000 images and applications. Security implementation behind firewall, virus protection (SYMANTEC) implementation and upgrade. Veritas backup system
Blaise Consulting Inc., Chelmsford, MA May 2001 June2003 IT Network Specialist Network design and Implementation for Small businesses Desktop support and service Installation and maintenance of Verizon and AT&T DSL line (high speed internet) Sale and configuration of network topology to businesses and implementation of web pages Windows XP and office suite installation and support
Cambridge Health Alliance, Cambridge, MA 1997 - 2001 Senior Computer and network analyst Supported and maintained more than 200 databases servers, routers, and switches. Performed LAN and WAN administration for more than 2000 users environment. Internetworking technologies monitored .T1 lines Microwave lines. ISDN lines MEDITECH application administration Supported and Maintained Medical Information technology (MEDITECH) applications. Order Entry for Somerville and Cambridge Hospital, radiology and ER applications for Somerville and Cambridge Hospital. Supported and Maintained MEDITECH Labs applications for Somerville and Cambridge hospital SMS2.0 administration building images and pushing to clients using SMS2.0 .Installation and configuration of SMS2.0, Building, maintenance and administration of windows NT 4.0 (PDC primary domain controller)and BPC( Backup domain controller). On IBM and HP servers. DNS, WINS and DHCP administration.
EDUCATION B.S. Electrical and Computer Engineering, University of Massachusetts at Lowell, MA Certified Microsoft Product specialist, Windows NT4, windows 2000(MCSE) windows2003 Certification for Cisco, Training and certification (CCNA) Hp openView, Mercury Site scope, ovis, Nastel trained and certified HP products suite trained and certified professional.