Shadow IT - the commissioning and sourcing of core IT products and services by departments other than IT - has been used across organisations for some time, but it is only now that IT decision makers are beginning to fully appreciate the extent of it. It is a way of working that is increasingly becoming the norm for business departments, who are independently deploying solutions with increasing frequency, despite the risks that may be involved. IT departments must now adapt if they want to retain some element of control over the way technology is utilised within their organisations. We surveyed 200 IT decision makers and 200 business decision makers in organisations with more than 1,000 employees, in both the UK and the US.
Shadow IT - the commissioning and sourcing of core IT products and services by departments other than IT - has been used across organisations for some time, but it is only now that IT decision makers are beginning to fully appreciate the extent of it. It is a way of working that is increasingly becoming the norm for business departments, who are independently deploying solutions with increasing frequency, despite the risks that may be involved. IT departments must now adapt if they want to retain some element of control over the way technology is utilised within their organisations. We surveyed 200 IT decision makers and 200 business decision makers in organisations with more than 1,000 employees, in both the UK and the US.
Shadow IT - the commissioning and sourcing of core IT products and services by departments other than IT - has been used across organisations for some time, but it is only now that IT decision makers are beginning to fully appreciate the extent of it. It is a way of working that is increasingly becoming the norm for business departments, who are independently deploying solutions with increasing frequency, despite the risks that may be involved. IT departments must now adapt if they want to retain some element of control over the way technology is utilised within their organisations. We surveyed 200 IT decision makers and 200 business decision makers in organisations with more than 1,000 employees, in both the UK and the US.
SHADOW IT WILL GROW MORE RAPIDLY THAN IT DECISION MAKERS EXPECT AT A GLANCE SHADOW IT: THE HEADLINES 3 / 4 OF ITDMs REPORT SHADOW IT ITDMs M O R E
T H A N IS HAPPENING IN THEIR ORGANISATION 1 / 2 OF BDMs WHOSE DEPT ENGAGES WITH SHADOW IT M O R E
T H A N REPORT ITS HAPPENING IN THE MAJORITY OF DEPTS Survey conducted in June/July 2014 by Vanson Bourne. Respondents were 200 IT decision-makers and 200 business decision-makers in the UK and US from the following sectors; manufacturing, fnancial services, other commercial and retail, distribution and transport in organisations with 1000+ employees. ? ? ?? ? ? ? ? ?? ? ? 6MTH 6MTH 1 / 2 THAT DEPTS CURRENTLY OF ITDMs PREDICT OPERATING SHADOW IT MORE OFTEN IN THE NEXT 2 YEARS 3 / 4 W H E R E A S
N E A R L Y DEMAND FOR SHADOW IT IS CLEARLY COMING FROM THE TOP DOWN COST IS NOT THE MAIN DRIVER RISKY BUSINESS? CURRENTLY HAPPENING EXPECT OF BDMs WHERE IT IS SHADOW IT TO INCREASE IN THE NEXT 2 YEARS ? ? ? ? ? ? ? ? ? ? ITDMs IN THE NEAR FUTURE EXPECT IT TO OCCUR 4 / 10 8 / 10 BDMs NOT HAPPENING PREDICT IT IN THE NEXT 2 YEARS IN DEPTS WHERE ITS COULD OR WILL HAPPEN ? ? 2 8 % 3 6 % 5 5 % 4 1 % 5 2 % 4 1 % 7 4 % 5 7 % PRICE BETTER UNDERSTAND QUICKER EASIER TO GET WHAT THEY WANT 1 / 2 OF BDMs BELIEVE N E A R L Y SHADOW IT ENABLES THEM SHADOW IT PRACTICES 36% AGREE THAT THEIR AND JUST FIRM SHOULD RESTRICT 1 / 3 OF BDMs AGREE O N L Y 1 / 2 A L M O S T ? CONSIDER SHADOW IT TO BE A RISK TO THEIR DESCRIBE IT AS EITHER AN EXTREMELY SIGNIFICANT RISK, OR THE MOST SIGNIFICANT RISK ORGANISATIONS IT SECURITY 85% OF ITDMs ? We interviewed 200 IT decision-makers (ITDMs) and 200 business decision-makers (BDMs) in the UK and US in organisations with 1000+ employees. We asked them about how core IT products/services are being commissioned in their organisations. WHERE SHADOW IT OCCURS BDMs WHOSE DEPTS ENGAGE IN SHADOW IT 95% 99% REPORT ITS BEEN HAPPENING FOR 6 MONTHS+ 42% OF THESE ITDMs & 67% OF THESE BDMs REPORT ITS BEEN HAPPENING FOR 2 YEARS+ ARE LIKELY TO DO SO WHERE SHADOW IT IS CURRENTLY HAPPENING ITDMs WHERE SHADOW IT OCCURS ITDMs WHERE SHADOW IT OCCURS BDMs WHOSE DEPTS ENGAGE IN SHADOW IT BDMs WHOSE DEPTS ENGAGE IN SHADOW IT 41% 76% SAY THE DEMAND IS COMING FROM DEPT HEADS OR SENIOR MANAGERS JUST 9% OF THESE ITDMs & 5% OF THESE BDMs SAY ITS COMING FROM EMPLOYEES OR DEPT STAFF OF BDMs ? ? ? ? ? ? ?