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SHADOW IT IS HAPPENING

SHADOW IT IS NOT NEW


SHADOW IT WILL GROW MORE RAPIDLY
THAN IT DECISION MAKERS EXPECT
AT A GLANCE
SHADOW IT: THE HEADLINES
3
/
4
OF ITDMs REPORT SHADOW IT
ITDMs
M
O
R
E

T
H
A
N
IS HAPPENING IN THEIR ORGANISATION
1
/
2
OF BDMs WHOSE DEPT ENGAGES WITH SHADOW IT
M
O
R
E

T
H
A
N
REPORT ITS HAPPENING IN THE MAJORITY OF DEPTS
Survey conducted in June/July 2014 by Vanson Bourne.
Respondents were 200 IT decision-makers and 200 business
decision-makers in the UK and US from the following sectors;
manufacturing, fnancial services, other commercial and retail,
distribution and transport in organisations with 1000+
employees.
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6MTH
6MTH
1
/
2
THAT DEPTS CURRENTLY
OF ITDMs PREDICT
OPERATING SHADOW IT
MORE OFTEN IN THE NEXT 2 YEARS
3
/
4
W
H
E
R
E
A
S

N
E
A
R
L
Y
DEMAND FOR SHADOW IT IS CLEARLY COMING
FROM THE TOP DOWN
COST IS NOT THE MAIN DRIVER
RISKY BUSINESS?
CURRENTLY HAPPENING EXPECT
OF BDMs WHERE IT IS
SHADOW IT TO
INCREASE IN THE NEXT 2 YEARS
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?
ITDMs
IN THE NEAR FUTURE
EXPECT IT TO OCCUR
4
/
10
8
/
10
BDMs
NOT HAPPENING PREDICT IT
IN THE NEXT 2 YEARS
IN DEPTS WHERE ITS
COULD OR WILL HAPPEN
?
?
2
8
%
3
6
%
5
5
%
4
1
%
5
2
%
4
1
%
7
4
%
5
7
%
PRICE BETTER
UNDERSTAND
QUICKER EASIER
TO GET WHAT THEY WANT 1
/
2
OF BDMs BELIEVE
N
E
A
R
L
Y
SHADOW IT ENABLES THEM
SHADOW IT PRACTICES
36%
AGREE THAT THEIR
AND JUST
FIRM SHOULD RESTRICT
1
/
3
OF BDMs AGREE
O
N
L
Y
1
/
2 A
L
M
O
S
T
?
CONSIDER SHADOW IT
TO BE A RISK TO THEIR
DESCRIBE IT AS EITHER AN
EXTREMELY SIGNIFICANT RISK,
OR THE MOST SIGNIFICANT RISK
ORGANISATIONS
IT SECURITY
85%
OF ITDMs
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We interviewed 200 IT decision-makers (ITDMs) and 200 business decision-makers (BDMs) in the UK
and US in organisations with 1000+ employees. We asked them about how core IT products/services
are being commissioned in their organisations.
WHERE SHADOW IT OCCURS
BDMs
WHOSE DEPTS ENGAGE IN SHADOW IT
95% 99%
REPORT ITS BEEN
HAPPENING FOR 6 MONTHS+
42% OF THESE ITDMs & 67% OF THESE BDMs
REPORT ITS BEEN HAPPENING FOR 2 YEARS+
ARE LIKELY TO DO SO
WHERE SHADOW IT IS
CURRENTLY HAPPENING
ITDMs
WHERE SHADOW IT OCCURS
ITDMs
WHERE SHADOW IT OCCURS
BDMs
WHOSE DEPTS ENGAGE IN SHADOW IT
BDMs
WHOSE DEPTS ENGAGE IN SHADOW IT
41% 76%
SAY THE DEMAND
IS COMING FROM
DEPT HEADS OR
SENIOR MANAGERS
JUST 9% OF THESE ITDMs & 5% OF THESE BDMs
SAY ITS COMING FROM EMPLOYEES OR DEPT STAFF
OF BDMs
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