TEAMS OF SPECIALIST PERFORMANCE WARRANTY

Our professional refurbishment teams determine

the current condition of your system irrespective
of whether it comes from MHE-Demag or other
manufacturers. Thereafter, they prepare value-
for-money proposals which can be reliably
implemented with minimal disruption to on-
going production activities.
In drawing up these proposals, they also take
into account the operating environment and will,
where appropriate, recommend possible ancillary
measures.
For the next ten years you will have peace of mind
with regard to spare parts for the refurbished
components. MHE-Demag carries sufficient
critical spare parts in all our service centres.
On top of that we are providing the standard
warranty conditions for the components.
Extended warranty terms are also available
upon request.
All refurbishment programmes include
performance warranty and
a 10-year guarantee on parts availability.
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Service, Repair and Refurbish
any Brand of Gondola.
The MHE-Demag Network
Website: www.mhe-demag.com
Email: sales_mhe@mhe-demag.com R
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SINGAPORE
Head Offce and Factory
MHE-Demag (S) Pte Ltd
Tel: (65) 6305 3500
Fax: (65) 6862 1933
Service Hotline: (65) 6862 1123
MALAYSIA
Head Offce and Factory
MHE-Demag Malaysia Sdn Bhd
MHE-Demag Logistics Malaysia
Sdn Bhd
Tel: (60-3) 5517 0888
Fax: (60-3) 5517 0998/9
Service Hotline: (60-3) 5517 0980/1
Factory
Johor
Tel: (60-7) 755 8833
Fax: (60-7) 755 8822
Branch Offces
Melaka
Tel : (60-6) 3174 900
Fax: (60-6) 3174 500

Penang
Tel: (60-4) 399 7222
Fax: (60-4) 390 8444
Service Hotline: (60-4) 399 7222
Johor
Tel: (60-7) 863 1748
Fax: (60-7) 863 1753
Pahang
Tel: (60-9) 567 6129
Fax: (60-9) 567 6143
Perak
Tel: (60-5) 546 3761
Fax: (60-5) 547 3357
Sabah
Tel: (60-88) 389 402
Fax: (60-88) 389 253
Sarawak
Tel: (60-82) 233 163 / 234 163 /
255 163
Fax: (60-82) 254 163
THAILAND
Head Offce
MHE-Demag (T) Ltd
Tel: (66-2) 7878 500
Fax: (66-2) 7878 501-2
Factory
Tel: (66-2) 7878 540
Fax: (66-3) 535 0376-7
Service Centre
Tel: (66-2) 7878 555
Fax: (66-2) 716 8028-9
Branch Offces
Chonburi Branch / Borwin
Tel: (66-38) 346 057-9
Fax: (66-38) 346 060
INDONESIA
Head Offce
PT MHE-Demag Indonesia
Tel: (62-21) 2753 7200
Fax: (62-21) 2753 7201
Service Centre
Tel: (62-21) 2753 7250
Fax: (62-21) 2753 7251
Branch Offce & Factory
Surabaya
Tel: (62-31) 843 9000
Fax: (62-31) 842 0468
Service Hotline: (62-31) 843 9001
Branch Offces
Medan
Tel: (62-61) 455 1460 / 455 7411
Fax: (62-61) 455 7441
Pekanbaru
Tel: (62-761) 860 890
Fax: (62-761) 860 889
Batam
Tel: (62-778) 430 469
Fax: (62-778) 430 471
Balikpapan
Tel: (62-542) 720 4369
Fax: (62-542) 877 161
Timika
Tel: (62-901) 330 2063
Fax: (62-901) 330 2063
Service Depot
Karawang
Tel: (62-267) 643 941
Batu Hijau
Tel: (62-372) 635 643
PHILIPPINES
Head Offce & Factory
MHE-Demag (P) Inc.
Tel: (63-2) 786 7500
Fax: (63-2) 786 7555
Service Hotline: (63-2) 821 5149
Branch Offce
Cebu
Tel: (63-32) 346 1657 / 346 1672 /
346 1959
Fax: (63-32) 346 1967
VIETNAM
Head Offce
MHE-Demag Vietnam
Company Limited
Tel: (84-8) 3823 6540
Fax: (84-8) 3823 6776
Factory
Tel: (84-650) 3784 080 / 3784 081
Fax: (84-650) 3784 082
Branch Offces
Ha Noi
Tel: (84-4) 3514 6697
Fax: (84-4) 3514 6698
Affliate
Katrolin Co., Ltd
Tel: (84-8) 3823 6727
Fax: (84-8) 3823 6728
A Joint Venture between Jebsen & Jessen (SEA) Pte Ltd and
Demag Cranes & Components GmbH
Our Service Mission
To provide proactive quality after-sales service
and technical expertise in material handling
and related products resulting in a high level of
customer satisfaction.
COMPONENTS REFURBISHMENT PROGRAMME
Our Business
We offer an i ntegrated servi ce
and parts support for al l brands of
materi al handl i ng equi pment and
systems, i ncl udi ng:
Spare Parts Supply
- Genuine and original parts
- Parts for all range of material
handling equipment
On Call Services
- 24 hrs support available upon request
- Professional advice given after every service
attendance
- Reasonably priced
Service Contracts
- Customised packages to suit your need
- Special discounts on parts
- Priority servicing / repair
- Periodic feedback on equipment performance
Training Services
- Safety training related to equipment operation
- Operators training
- Preventive maintenance and trouble shooting
training conducted at our training centre or on site
Inspection Services
- Testing and inspection services of equipment
- Annual certification of equipment by
professional engineers
Refurbishment / Upgrading Service
- Free consultation
- Extending life of equipment
- Solutions to suit your budget
- Guaranteed subsequent parts supplied
& services
CONVERSION
MHE-Demag offers a gondola
refurbishment programme to suit any
capacity requirement and budget.
Slack rope device &
anti-rotation rope
MHE-Demags refurbishment
capability extends to any brand
of BMU.
... from components to industry-
focused system solutions
Eagle
Track trolley
Traversing motor &
gear box
Meticulous in-house testing
to meet users exact
requirements.
Rope reeving device
Rubber bumper
Counter-weights
Visual inspection of track system
Motorised gondola system
Labour intensive
socket & davit
system
After
Before
Before
After
Breathing
New Life Old Gondolas
into
Track Unit
Trackless Unit
Chameleon I
Chameleon II
MHE-Demag has been in the business of
designing, manufacturing, installing and
servicing building maintenance units (BMU)
since 1980.
Hence, MHE-Demag has a team of qualied
engineers and technicians capable of
refurbishing any brand of BMU in
compliance to EN1808 standards.
Our partnership agreement with
Manntech, a market leader of BMU
serves to strengthen and
strategically place us in the
refurbishment business.
Machine
housing for