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BetweenMicroMacroBg PDF
Between
Mi croandMacro:
Contexts and
Other
Connecti ons
Emanuel A.
Schegl of f
I.
When
persons
tal k
to each
other
i n i nteracti on,
they ordi nari l y
tal k
one at ati me andone af ter the
other. Whenthei r tal k i s not
produced
seri al l y
i n thi s
manner,
they general l y
act
qui ckl y
to restore "order";
someone
qui ckl y steps
i n to f i l l
the si l ence; someone
stops tal ki ng
( or
several someones
do) to resol vethesi mul taneous tal k; or i f twoor more
of the
parti ci pants
conti nue
tal ki ng,
thei r tal k takes on
a
speci al
charac-
ter
of
"competi ti veness"
( i t
i s l ouder or
hi gher pi tched,
f or
exampl e) .
These
speci al
states of
si l ence
or
competi ti veness,
however, are
qui ckl y
resol vedi nf avor of
"normal i ty, "
one
at ati me, nomore, nol ess.
I want
to
cal l whatever, mechani sm, devi ce, or set of
practi ces
that
produces
theseef f ects a f ormof soci al
organi zati on.
What i s
organi zed
by
thi s
organi zati on
i s bothaset of soci al acti ons
( l ooked
at
i n
one
way)
andaset of actors
( l ooked
at
i n
another
way) .
Whatever el se
the
parti ci -
pants may
be
doi ng- announci ng,
requesti ng, compl ai ni ng,
on one
hand, and
l i steni ng, di spl ayi ng understandi ng, agreei ng,
onthe other-
they
are
consti tuti vel y real i zi ng
a course
of acti on
i n thei r
tal ki ng
and
l i steni ng.
Al though
aturnat tal k, or
somesmal l er utterance uni t wi thi n
i t,
may
haveenacted
through
i t a
number of
acts
of the
ki nd
we
conven-
ti onal l y
cal l
( af ter
Austi nandSearl e)
"speech
acts, " theconduct of con-
versati on
( or,
more
general l y,
"tal k- i n- i nteracti on") i tsel f
represents
a
courseof acti on. The
parti ci pants
who
"bri ng
i t of f , " whether
by tal ki ng
or
by wi thhol di ng
tal k at
the
"ri ght" pl aces
and
suppl yi ng
i t at others,
207
Schegloff's homepage
208
Interpreti ve
Acti on
and Macrostructure
do so i n thei r
capaci ti es
as
"pri or
speaker, "
"current
speaker, "
"reci pi -
ent, " andthe l i ke. The uni ts
( such
as sentences)
out of whi ch such a
course of acti on as
"tal ki ng
i n aturn" i s constructed
are structures wi th
descri babl e,
i nteracti onal l y
rel evant
properti es.
For
exampl e,
thei r
struc-
ture
al l ows
anti ci pati on
of thei r
possi bl e compl eti on,
thei mmi nenceof
whi ch canbe detected
by
hearers,
andused as
grounds
of
conti ngent
acti on.
Accordi ngl y,
a
possi bl e
next
speaker
can
begi n
to
gear up
total k
as such
proj ected possi bl e compl eti on
comes "i nto vi ew";
a current
speaker
can
anti ci pate
such a
possi bi l i ty
and
modi f y
themanner
of hi s
or her tal k so as to ci rcumvent, ward
of f , or
f i ght
of f such
a
start
by
another
( e. g. , by suddenl y speedi ng up
thetal k, not
pausi ng
f or
abreath
at the
poi nt
of
possi bl e compl eti on,
but
rushi ng
aheadi nto anext sen-
tence
and
pausi ng
at a
poi nt
of maxi mum
grammati cal
control , such as
af ter a
preposi ti on
but bef ore i ts
obj ect) . '
Coordi nati onbetween
actors
i s thus
present,
as are
anti ci pati on
andmodi f i cati on of coordi nati on.
Al though
a
si ngl eperson
seemsto
havetal ked,
obvi ousl y
the
parti ci pants
together
have
produced
thebi t of di scourse,
acti on, and
i nteracti onthat
has resul ted.
What I have
j ust
descri bedi s abi t of
the
turn- taki ng
organi zati on
f or
conversati on' - that i s,
one
aspect
of a
"speech
exchange system. "
Al -
though
i t i s not what
soci ol ogi sts ordi nari l y
thi nk of as "soci al
organi -
zati on, " i n
many ways
i t i s the
apotheosi s
of soci al
organi zati on.
It
op-
erates
i n, and
partl y organi zes,
what woul d
appear
to bethe
pri mordi al
si te
of
soci al i ty:
di rect i nteracti on between
persons.
It coordi nates the
behavi or of the
parti ci pants- al l parti ci pants- by
al l ocati ng
di f f eren-
ti al l y
at
any
moment
di f f eri ng opportuni ti es
f or
di f f eri ng types
of
parti c-
i pati on.
The
types
of
parti ci pati on
are
partl y
def i ned
by
di f f erent
types
of soci al
acts- si ngl e
or
mul ti pl e
i nstances of
the
empi ri cal
versi onof a
basi c
soci al uni t: theuni t act. Thi s bi t of soci al
organi zati on
i s
part
of
the medi um, or the
"enabl i ng"
i nsti tuti on, f or
a substanti al
proporti on
of
theconduct of whi chal l theother
maj or
soci al
i nsti tuti ons are com-
posed.
Fi nal l y,
as
a
coherent set of
practi ces
or rul es, i t i s, or consti tutes,
astructure of acti on and
thereby escapes
the
pol ari ty
of
i ndi vi dual and
aggregate.
The
rel ati onshi p
we
depi ct
between
mi cro- and
macroanal ysi s ( recogni z-
i ng
wi thout f urther comment theutter
rel ati vi ty
and
l i kel y hopel essness
of theseterms)
may
wel l ref l ect whether westart
f romthemi croor macro
endof the conti nuum, andi t i s
l i kel y
to
ref l ect as wel l
the ki nd of mi -
croanal ysi s
or
macroanal ysi s
onwhi chwebaseour
approach.
I
approach
Contexts andOther
Connecti ons
209
thetheme
f romwhat i s
ordi nari l y
consi dered the mi croendof the
spec-
trum. Of the several ki nds of
mi crosoci ol ogy
now
acti ve- symbol i c
i n-
teracti oni st
anal ysi s,
rol e
theory
of vari ous
types, exchange theory
of
vari ous
types,
smal l
group
theory,
status
expectati ons theory, phenome-
nol ogi cal
anal ysi s,
andthe
l i ke- I come to
the
topi c
f romthe acti ve
practi ce
of "conversati on( al )
anal ysi s"
( CA
f or short) .
It i s not
cl ear howtheki ndof
mi croanal ysi s
CAdoes
( i f
i t i s mi croanal -
ysi s)
i s to be
rel atedto macro- l evel
theori zi ng
or whether i t shoul d be.
Thi s ki ndof work i s concerned
wi th
understandi ng
how
courses of i nter-
acti on
cometohavethedetai l ed
traj ectory
andcharacter
they
do.
Thi s
i s
accompl i shed
i n
part by
comi ng
to
understandhowthe
recogni zabl e
soci al acti ons that
parti ci pants
enact are
doneanddone
recogni zabl y. '
Thi s f ormof
anal ysi s
takes
seri ousl y
the
rel evance of the f act that
the
i nteracti ons
weare
exami ni ng
were
producedby
the
parti es
f or onean-
other
andwere
desi gned,
at l east i n
part, by
ref erenceto aset of f eatures
of the i nterl ocutors,
the
setti ng,
and so on,
that are rel evant f or the
parti ci pants. - The
f act that these
i nteracti ons arestructured
and
progres-
si vel y
restructured
by
the
parti ci pants'
ori entati ons does not
serve
( f rom
thi s
poi nt
of
vi ew) tomake
"obj ecti ve"
anal ysi s
i rrel evant or
i mpossi bl e;
i t i s
preci sel y
the
parti es'
rel evanci es,
ori entati ons, and
thereby- i nf ormed
acti on
whi ch i t i s our i nterest to
descri be, andto descri be
under the
control
of thedetai l s of the i nteracti on
i n whi ch
they
are
real i zed. It i s
what the
acti on, i nteracti on, f i el d of
acti on areto the
parti es
that
poses
our task of
anal ysi s.
Oneof our most
i nsi stent andrecurrent
f i ndi ngs
i s
theso- cal l ed
l ocal character of the
organi zati on
of
i nteracti on
( that
i s, i ts
turn- by- turn,
sequence- by- sequence, epi sode- sensi ti ve
character) , and
thi s i s one
basi s f or the
probl ems
that
ari se i n
attempti ng
to rel ate
i ts
anal ysi s
to so- cal l edmacro.
In
what f ol l ows I shal l take
up
three
types
of
l i nkages
betweenthe
mi croandthe macro
proposed
or embodi edi n
recent l i terature. I shal l
consi der
themi n thecontext of
conversati on and
i nteracti on
anal ysi s
as
a
genre
of
mi croanal ysi s,
i n some
cases
f ocusi ng
on the outcome
of a
macro- mi cro
l i nkage
andi nother cases
onthedi f f i cul ti es i nvol ved.
1- wi l l
thenconsi der
aki ndof i nversi on of
the
way
thei ssuei s
f requentl y posed,
andsketcha
di f f erent ki ndof treatment of
the
probl em.
II.
In
thi s secti on I wi l l
exami ne one
proposed
f ormof the
l i nkage
be-
tweenmi croand
macro: vari ati oni n
mi crophenomena
between
cul tures
210
Interpreti ve
Acti onandMacrostructure
or soci eti es. I wi l l
begi nby descri bi ng
adomai nof
phenomena
ref erred
to i nconversati on
anal ysi s
as the
organi zati on
of
"repai r. "' Onl y
abri ef
account wi l l be
gi ven
here.
By "repai r"
weref er to ef f orts todeal wi th troubl ei n
speaki ng,
hear-
i ng,
or
understandi ng
tal k i n
i nteracti on. "Troubl e"
i ncl udes suchoccur-
rences as mi sarti cul ati ons,
mal apropi sms,
use
of a
"wrong"
word, un-
avai l abi l i ty
of awordwhenneeded, f ai l uretohear or tobeheard, troubl e
onthe
part
of the
reci pi ent
i n
understandi ng,
i ncorrect
understandi ngs
by reci pi ents,
and vari ous others.
Because
anythi ng
i n tal k can be a
source of troubl e,
everythi ng
i n
conversati on
i s, i n
pri nci pl e, "repai r-
abl e. " Theactual
behavi or
by
whi ch
repai r
i s ef f ected, or at l east under-
taken,
i s
soci al l y
and
sequenti al l y organi zed.
Thesoci al
organi zati on
of
repai r
casts the
parti es
to the conversati on i nto one of two
categori es
wi th
respect
tothe
possi bi l i ty
of
repai r:
the
speaker
of thetroubl e- source
( or
"sel f , " as we ref er to hi m
or her) and
al l
others
( "other") .
Opportu-
ni ti es to
repai r,
and acti vati ons of them, are di stri buted
di f f erenti al l y
between sel f andother.
For
exampl e,
the
speaker
of a turn i n
whi ch
troubl eoccurs has thei ni ti al
opportuni ty
todeal
wi ththat
troubl ei nthe
sameturni nwhi ch
thetroubl e occurs; thei ni ti al
opportuni ty
i s thus f or
"sel f - repai r. "
The
i mport
of thi s
i s
that
others,
who
may
wel l be
abl e to
ef f ect the
repai r ( e. g. , they
knowthe
mi ssi ng
word,
they
knowthe
speaker
meant
"buy"
rather than
"sel l , "
etc. ) ,
wi thhol d
doi ng
so whi l e
thecurrent
speaker
( sel f )
i s sti l l
tal ki ng. Onl y
af ter sel f has f i ni shed the
turnat tal k andhas not
repai red
the
repai rabl e
does someother
address
i t.
Further, i f one
di sti ngui shes
between
undertaki ng
to
repai r
somethi ng
( i . e. ,
i ni ti ati ng repai r)
ononehandand
sol vi ng
or
compl eti ng
i t onthe
other, then another bi t
of soci al and
sequenti al organi zati on may
be
noted:
J ust
as sel f
has the f i rst
opportuni ty
to i ni ti ate
repai r,
so over-
whel mi ngl y
does sel f
( the
producer
of thetroubl esource) havethe
f i rst
opportuni ty
to
compl ete
or
sol vei t, even
i f an
other
i ni ti atedthe
repai r.
That i s, whensel f
has not i ni ti ated
repai r
andanother has thendoneso,
general l y
other
merel y
i ni ti ates the
process
and, i n the f i rst i nstance,
l eaves i t to the
speaker
to dotheactual
repai r.
Therei s, then, aki ndof
di vi si on of l abor and
prerogati ves.
The
di sti ncti on betweensel f andother di scri mi nates as wel l
between
thef orms of tal k used
by
the
several
parti es
i n
doi ng
thework
of
repai r
andthe characteri sti c
traj ectori es
thetal k f ol l ows
unti l successf ul
reso-
l uti on of the troubl e
( or,
very rarel y,
f ai l ure) has occurred. Thus "same-
turn
sel f - repai r"
i s
characteri sti cal l y
i ni ti ated
by
an
abrupt sei f - i nterrup-
212
Interpreti ve
Acti onandMacrostructure
Western noti on of "i ntenti on"
pl ays
a
substanti al l y
weaker rol e there.
Further, members
of
Samoanandother cul tures whohol dthi s vi ewdo
not bel i eve one can
( or ought
to)
guess
expl i ci tl y
another' s i ntenti ons.
Thi s vi ewi s deri vedf rom
ethnographi c i nqui ry.
Consi der the
rel ati onshi p
of
thi s cl ai mto the
f ol l owi ng
observati on
about
conversati onal behavi or.
In
Besni er' s
di spl ay
of the
range
of
types
of i ni ti ati on and
compl eti on
of
repai r
i n Tuval uan conversati on, hede-
pi cts
the
f ol l owi ng type
of occurrence.
A
speaker
produces
aturnto a
poi nt j ust
bef ore
compl eti on- f or exampl e,
to
j ust
bef ore a
proj ected
l ast word. Shethen
pauses.
In
the cases Besni er
reproduces,
andothers
he descri bes, the
reci pi ent
of that
( uncompl eted)
turnthenuses
a
f orm
commonl y
usedel sewhere when
reci pi ents
of tal k wi th troubl e
i n
i t i ni -
ti ate
repai r:
a
parti al repeat
( i n
thi s case, of the l ast wordor twobef ore
thesi l enceset i n)
pl us
a
questi on
( "who?"
"what?" "where?"
etc. )
of the
type appropri ate
f or
the
type
of
wordthat has been "wi thhel d. " The
pri or speaker
then
suppl i es
the
mi ssi ng
wordas a sol uti on to the
repai r
i ni ti ator.
In
Ameri can
( and
other) materi al s,
such tal k, i n whi ch a
speaker
hesi tates
j ust
bef ore what i s
potenti al l y
thel ast
word, i s
some-
ti mes
met
by
the
reci pi ent suppl yi ng
acandi datel ast wordf or thei ncom-
pl ete
turn
( someti mes
wi th
"questi on"
i ntonati on) ,
whi ch the
pri or
speaker mayaccept
or
rej ect. "
Whenasked
i f thi s
type
of
response
occurs
i n Tuval uanas an
al ternati ve to the
parti al repeat pl us questi on
word,
Besni er
reports ( personal
communi cati on) that i t does not.
Note that thi s
di vergence
between
Ameri can andTuval uan
practi ce
f i ts
ni cel y
wi th the cl ai mthat these SouthPaci f i c
peopl es
donot bel i eve
i n
guessi ng
the i ntenti ons of others; the
practi ce
used
by
other soci eti es
or cul tures, but not
by
them, i nvol ves
expl i ci tl y
j ust
such
guessi ng. "
In
respects
other than
thi s, however, the
organi zati on
of
repai r among
the
400i nhabi tants of thi s
SouthPaci f i ci sl and
i s
j ust
l i kethat i nsoci eti es of
whol l y
di f f erent character.
Athi rdcasecomes f romf i el dwork
by
IreneDaden
among
the
Qui che-
speaki ng
Indi an
peasants
of the Guatemal an
hi ghl ands. "
As was noted
earl i er, i n the
general
di scussi on of
repai r,
thei ni ti al
opportuni ty
to deal
wi th troubl ei s
af f ordedthe
speaker
of thetroubl e- source,
i n thesame
turn
at tal k
as the onei n whi chthetroubl eoccurred.
Thi s
may
thenbe
ref erred
to
as
"same- turn,
sel f - i ni ti ated
repai r. " Speakers begi n
suchre-
pai r
wi tha
"repai r
i ni ti ator. " A
repai r
i ni ti ator
al erts the
reci pi ent
to the
possi bi l i ty
that what wi l l f ol l owi n turn
may
not be
aconti nuati onof the
precedi ng
tal k
but, rather,
may
be
di sj uncti ve
wi th i t; i t
may
restart the
turn, or
repl ace
a
word
j ust
used, or makesomeother
such
change
i n the
pri or
tal k rather than
conti nui ng
i t.
214
Interpreti ve
Acti on
and Macrostructure
thi nk of
i nvari ants as uni versal
categori es
or
properti es
or
capaci ti es
of
mi nd. It shoul d becl ear, however,
that weare
deal i ng
wi th matters
of
conduct andof
conduct i ni nteracti on. Therei s
temporal
and
sequenti al
organi zati on
betweenactors and
types
of actors, acti ons
and
types
of
acti ons.
Opti ons,
practi ces,
and
rul es f or
orderi ng
themare
i nvol ved.
They
are addressedto
pl ausi bl y generi c organi zati onal
exi genci es
of i n-
teracti on. Shoul dwenot
expect
i n the
f i rst i nstance not vari ati on
but
i nvari ancei nthi s domai nandother such
domai ns?
III.
In the
previ ous
secti on I consi dered onemode
of
rel ati ng
mi cro
and
macrol evel s:
possi bl e
vari ati on i n thef ormer
by
ref erence to thel atter.
Next I wi l l exami ne
a
second
modeof
rel ati ng
the
two:
exami ni ng
the
operati on
of
mi croprocesses
( i n
i nteracti on, f or
exampl e)
when
parti ci -
pants
are
i nvol vedwho
di spl ay
vari ati ononattri butes
consi deredto be
rel evant at themacrol evel - most
commonl y
cl ass,
ethni ci ty,
and
gender.
From
asubstanti al l i terature I havesel ected
onel i ne of research
i n
par-
ti cul ar
because of i ts i ntersecti on wi th some
work of
my
ownwhi ch
al l ows
metechni cal access toi ts detai l s. The
probl ems
I seek to address
are
qui tegeneral ,
however, and
by
nomeans
are
speci f i c
tothese
i nqui ri es
or these
i nvesti gators.
Thework I wi l l di scuss
i s concernedwi th some
aspects
of the
organi zati on
of
turn- taki ng
i n conversati on wi th
respect
to
gender
rel ati ons, andi n
parti cul ar
the
much- ci ted work of West and
Zi mmermanonthe
study
of
i nterrupti on- a
phenomenontransparentl y
a
by- product
of
turn- taki ng organi zati on
( though
not
excl usi vel y
so, as
there
areuni ts other thanturns at tal k whi ch
canbe
i nterrupted) . "
A
parti cul arl y
wel l - known
f i ndi ng
has beenthe
reported asymmetry
of
i nterrupti on
between
the sexes- men
i nterrupti ng
womenf ar more
f requentl y
thanthe
opposi te.
Whenf urni shedwi th
an
appropri ate
def i -
ni ti onor account
of
i nterrupti on
( such
as "tal k
by
another whena
pri or
speaker
i s sti l l
tal ki ng
and
i s not
' i nthe
vi ci ni ty'
of
possi bl e
turn
compl e-
ti on") , thi s
f i ndi ng
ai ms to
l i nk an
asymmetri cal
outcomei n thetal k to
di f f erenti al attri butes of the
parti ci pants
of amacrorel evant
type.
' What
i s
commonl y
seen as di f f erenti al between
menandwomen
i n a
f i ndi ng
such as thi s
( as
i n
f i ndi ngs
of thi s
ki nd
concerni ng
other
mi xedconver-
sati onal
pai ri ngs,
such as
prof essi onal
/ cl i ent) i s di f f erenti al
status or
power,
of whi chthe
i nterrupti ons
are
presumed
to bea
symbol
andf or
whi ch
they
areavehi cl e.
Such
f i ndi ngs,
andtheresearch
strategy
of whi ch
they
area
product,
216
Interpreti ve
Acti onandMacrostructure
canreact totheother' s useof
these
f orms- ordi nari l y
i nthenext beat or
syl l abl e
af ter the other' s i ntroducti on
of
one
of them. One
type
of re-
sponse
to the other' s conti nuati on at
tal ki ng
or
depl oyment
of these
f orms of
"competi ti ve" speaki ng
i s to
drop
out of the
overl ap
and
yi el d
theturntotheother- at l east f or themoment. Another
responsetype
i s
toconti nue i n
thef ace of the
competi ti on,
and
perhaps
evento become
competi ti ve
( or
more
competi ti ve)
onesel f .
Therei s much
moretothe
organi zati on
of
overl appi ng
tal k thanthi s,
but the
f oregoi ng
shoul d
provi de
suf f i ci ent
background
to note
that
the
resol uti on of an
overl ap
i s,
i n
the
f i rst i nstance, not determi nedor ef f ec-
tuated
by
the
attri butes
of
the
parti es;
otherwi sethe
outcome
of
ani nter-
rupti on
woul dbe
enti rel y
determi nedat i ts
begi nni ng.
Theresol uti oni s
arri vedat
by
the conduct of the
parti es
duri ng
a
stretch
of tal k i n whi ch
both
speak si mul taneousl y, duri ng
whi cheach does or does
not
depl oy
resources of
competi ti ve
tal k such as
rai si ng
the
voi ce,
and
duri ng
whi ch
eachhas
responded
tothe
depl oyment
of suchresources
by droppi ng
out,
by hol di ng
f i rm, or
by uppi ng
the
competi ti ve
"ante"
i n return. It
may
wel l
be
that womenare
i nterrupted
more than
they i nterrupt,
but the
i ntroducti on
of such an"external " attri bute
earl y
i ntheresearch
process
or the account can def l ect attenti on f rom
howtheoutcomeof thecon-
versati onal courseof acti oni s determi ned
i ni ts
course,
i nreal ti me. Once
thi s
process
has been
expl i cated,
much of
the i nterest i t had
may
wel l
have been
"secul ari zed" and
appear
anonymous
rather than
gender-
speci f i c.
Once
agai n,
what i s neededi s the
capaci ty
to
speci f y
techni cal l y
the
parameters
of therel evant
organi zati on
of acti onor i nteracti on
through
whi ch
macroattri butes havewhatever di f f erent
ef f ects
they
have, i f
any.
In thecase of
i nterrupti on,
one
may
wel l beabl e to descri be di f f erenti al
courses of acti on
( e. g. ,
i n
i nvoki ng competi ti ve
resources or i n
respond-
i ng
to them) that
systemati cal l y
make i t
l i kel y
that thi s oneor that one
wi l l "l ose. " Whether
gender per
sewi l l turnout
to bea
macro- rel evant
attri bute
rel ati ng
to these i s not cl ear. "'
Perhaps
i t i s one
"proxy"
f or
hi gh/ l owpower
or status. Indeed, such
di f f erences
may
cometo
embody
f or some
i nvesti gators
what
hi gh/ l ow
status
amounts
to
i nteracti onal l y,
al thoughestabl i shi ng
the
rel ati onshi p
to external
status
( as
measured
by
noni nteracti onal
measures)
may
be
qui te probl emati c.
For understand-
i ng
i nteracti oni t i s the f ormer
( the
"i ntrai nteracti onal ") ,
not the l atter,
that i s
consequenti al ,
andi t
i s not
necessari l y
ti ed
di rectl y
tomacro- l evel
phenomena. ( For exampl e,
i t
appears
f rom
publ i shed
stenographi c
tran-
218
Interpreti ve
Acti onandMacrostructure
ef i t
i mportant soci ol ogi cal
or
soci opol i ti cal
concerns,
even these con-
cerns
may
suf f er i f the i nteracti onal
phenomena
are not
compl etel y
ex-
pl ored
onatechni cal basi s.
Iv.
Athi rd
type
of
proposal
f or
rel ati ng
mi croto
macrol evel s i s that
they
be medi ated
by
one of
a
cl ass
of
bri dgi ng
noti ons col l ected
under the
rubri c "context. " "Context" i s someti mes taken
to ref er to the matters
exami nedi n the
previ ous
secti ons of thi s
essay:
cul tural / soci etal
context
andthe context of i nteracti onal
parti ci pants
of a certai n
type
or
types.
( Much
of the
f ol l owi ng
di scussi on
may
theref ore berel evant to that of
the
pri or
secti ons as
wel l . )
Addi ti onal l y,
however, some
have
proposed
contexts of a
scope
i ntermedi ate betweenthe
l argest
structures
of a so-
ci ety
andthedetai l s of i nteracti on- "contexts of
the
mi ddl e
range, "
one
mi ght
cal l them.
Prototypi cal
here are i nsti tuti onal and/ or
organi za-
ti onal contexts" such as "bureaucrati c, "
"medi cal , "
"l egal , "
"cl ass-
room, " "f ormal , " andthel i ke, or
by
characteri zati ons of the
acti vi ty
to
bedone
( e. g. , "getti ng- acquai nted
conversati on, "
"task- ori ented
group, "
etc. )
or the
rel ati onshi p
of the
parti ci pants ( e. g. ,
"conversati onbetween
strangers") .
My
concern about thi s tack i s that i t rai ses
the f ami l i ar
probl em
of
mul ti pl e descri pti on.
Theset of
ways
of
descri bi ng any setti ng
i s i ndef i -
ni tel y
expandabl e. Consequentl y
the correctness
of
any parti cul ar
char-
acteri zati on i s
by
i tsel f not
adequate
warrant f or i ts use; someki ndof
"rel evance
rul e" or
"rel evanci ng procedure"
must be
gi ven
to warrant a
parti cul ar
characteri zati on. HereI must
vastl y oversi mpl i f y by suggest-
i ng
that
there
are
two
mai n
types
of sol uti on. Onei s the
posi ti vi sti c
one
( i n
oneof the
many contemporary
uses
of that term) :
Any descri pti on
the
i nvesti gator
chooses i s
warranted
i f
i t
yi el ds
"resul ts, "
stati sti cal l y
si gni f i cant
or
otherwi se attested, wi th
the f urther
possi bl e provi so
that
these resul ts
be
theoreti cal l y
i nterpretabl e.
Thesecond
type
of sol uti on
requi res
f or the rel evance of some characteri zati on
by
the
i nvesti gator
someevi dence of i ts rel evanceto the
parti ci pants
i n the
setti ng
charac-
teri zed; that i s, ref erence i s madetothei ntri nsi c or
i nternal
orderi ng
and
rel evance
assertedl y
i nvol ved
wi th
senti ent,
i ntenti onal actors. Weare
operati ng
wi th the secondof these
posi ti ons,
andi t i s theref ore
requi red
that webeabl e to warrant
any
characteri zati on of the
parti es
or
setti ng
by showi ng
that i t i s rel evant to the
parti es,
andrel evant
to themat the
Contexts
and
Other Connecti ons
219
ti me of the
occurrence of
what we
are
cl ai mi ng
i s rel ated to themor
conti ngent
on
them.
For
exampl e,
Sacks" showedanumber
of
years ago
that there i s no
general
uni que
sol uti ontothe
probl em
of how
rel evantl y
to characteri ze
amember of
soci ety,
andI tri edto show" that
f ormul ati ng pl ace
i s al so
amatter
conti ngent
onvari ous i nteracti onal f eatures. Those
papers
were
concerned to showhowthe terms used
by
conversati onal
parti ci pants
ref l ectedthef acets of thesi tuati onandacti onthat the
parti es
weretreat-
i ng
as rel evant. Those"i nternal to the
setti ng"
rel evanci es then serve as
constrai nts onan
i nvesti gator' s
characteri zati onof the
setti ng.
Sothef act that a conversati on takes
pl ace
i n a
hospi tal
does not
i pso
f acto make
techni cal l y
rel evant a characteri zati on of the
setti ng,
f or a
conversati on
there, as "i na
hospi tal " ( or
"i nthe
hospi tal ") ;
i t i s the tal k
of the
parti es
that reveal s,
i nthef i rst
i nstance
f or
them, whether or when
the
"setti ng
i na/ the
hospi tal "
i s rel evant
( as compared
to"at work, " "on
theeast si de, " "out of town, "
etc. ) .
Nor does thef act that the
topi c
of the
tal k i s medi cal
i pso
f acto render the
"hospi tal setti ng"
rel evant to the
tal k at
any gi ven
moment. Muchthesame
poi nt
bears onthecharacteri -
zati on of the
parti ci pants:
For
exampl e,
thef act that
they
are"i nf act"
respecti vel y
adoctor
and
a
pati ent
does
not makethose
characteri zati ons
i pso
f acto rel evant
( as
i s
especi al l y
cl ear whenthe
pati ent
i s al so adoc-
tor) ;
thei r
respecti ve ages,
sex,
rel i gi ons,
andsoon, or
al together
i di osyn-
crati c and
ephemeral
attri butes
( f or
exampl e,
"the onewho
j ust
ti pped
over the
gl ass
of water onthetabl e")
may
bewhat i s rel evant at
any poi nt
i n thetal k. On
theother hand,
poi nted
useof atechni cal or vernacul ar
i di om
( e. g. ,
of "hematoma" as
compared
to "brui se")
may di spl ay
the
rel evance to
the
parti es
of
preci sel y
that
aspect
of thei r i nteracti on to-
gether.
It i s not, then, that somecontext
i ndependentl y
sel ected as rel e-
vant
af f ects the i nteracti oni nsome
way.
Rather, i n ani nteracti on' s mo-
ment- to- moment
devel opment,
the
parti es,
si ngl y
and
together,
sel ect
and
di spl ay
i n thei r conduct whi ch of the
i ndef i ni tel y many aspects
of
context
they
are
maki ng
rel evant, or are
i nvoki ng,
f or the i mmedi ate
moment. 19
Oneaddi ti onal constrai nt needs
to
be menti oned:
that rel evant con-
texts shoul dbe
procedural l y
rel ated to thetal k sai d to be
conti ngentl y
rel ated to them. That i s, there shoul d be
some
ti e
betweenthecontext-
as- characteri zed
andi ts
beari ng
on"the
doi ng
of thetal k" or
"doi ng
the
i nteracti on. "
Curi ousl y,
then,
al though
i t
may
be
probl emati c
to warrant
"i n
a
hospi tal "
as a f ormul ati onof context, or
"doctor/ pati ent"
as an
220
Interpreti ve
Acti onandMacrostructure
i denti f i cati on
of
the
parti ci pants,
i t
may
be
rel ati vel y strai ghtf orward
to
warrant
"two- party
conversati on, " or "onthe
tel ephone"
as contexts
and
"cal l er/ cal l ed" as
i denti f i cati ons of the
parti ci pants.
Because
they
are
procedural l y
rel ated
to the
doi ng
of thetal k, evi dence of ori entati onto
them
ordi nari l y
i s
readi l y
avai l abl e.
To
suggest,
however, that
warranti ng
the i nvocati on of vernacul ar
characteri zati ons of context i s
probl emati c
i s not to
say
i t i s
i mpossi bl e.
Rather, I
meanto di rect attenti on to theneedf or
exami ni ng
the
detai l s
of the tal k andother
behavi or of the
parti ci pants
to di scernwhether and
howi t
di spl ays
( i n
thef i rst i nstance to
coparti ci pants
but
al soto
prof es-
si onal
anal ysts)
an
ori entati ontocontext f ormul atedi n some
parti cul ar
f ashi on. The
l i terature i ncl udes anumber of ef f orts
al ong
these l i nes. "
An
i ndi cati onof one
l i neworth
tryi ng mi ght
bethe
f ol l owi ng.
Taketheobservati onthat
"physi ci ans routi nel y. . .
ask
questi ons,
and
pati ents
routi nel y provi de
responses. ""
Rather than
treati ng
thi s as the
observati on
that
persons i ndependentl y
f ormul atedas
physi ci ans di spro-
porti onatel y
engage
i n a
parti cul ar
f ormof conduct, one
mi ght
ask
whether these
persons
canbe
"doi ng bei ng
doctor"
by
conducti ng
them-
sel ves i n a
parti cul ar way.
Onei s then di rected to cl ose exami nati onof
the conduct i n order
to
speci f y
i n what
respects
i t
mi ght
consti tute
"doi ng,
and
di spl ayi ng doi ng,
doctor. " One
mi ght
notethat
constructi ng
turns as
questi ons
i s one
part
of
"doi ng
bei ng
doctor, " andone
mi ght
be
drawni nto f urther
speci f yi ng aspects
of thetal k
( e. g. ,
the
type
of
ques-
ti on, the
manner of the
aski ng,
the manner
of
doi ng reci pi ency
of the
response, etc. )
as
parts
of thi s
process- i f ,
that i s, there are such
speci f i -
abl e
aspects.
If
there are, then
attacki ng
the
probl em
i n thi s f ashi on
al l ows a cl ai mof
the
parti ci pants'
ori entati on to the
"doctor/ pati ent"-
ness of the i nteracti on, rather than
the more
posi ti vi sti c
correl ati onof a
type
of
acti vi ty
wi th an
i ndependentl y gi ven ( but
not
demonstrabl y
party- rel evant)
characteri zati on
of
the
parti es.
The
poi nt,
then, i s
not
merel y
to
i mpose
a f ormal
( or
f ormal i sti c)
constrai nt on theuseof
certai n f orms of
descri pti on,
but to be l ed
by
such a constrai nt
to
a
newdi recti on of
anal ysi s,
wi th the
promi se
of
addi ti onal , and
possi bl y
di sti ncti ve,
f i ndi ngs.
I have sketched one such
possi bl e
di recti on f or the
characteri zati on of the
parti ci pants
i n i nterac-
ti on, but
thi s does not have a
readi l y apparent appl i cati on
to the
char-
acteri zati onof
"context. "
Let me
suggest
an
al ternati ve. Rather than
treati ng
thedetai l ed course
of
conversati on
and i nteracti on as
mi cro- l evel
phenomena,
whi ch
i nvi te
Contexts
and
Other Connecti ons
221
222
Interpreti ve
Acti onandMacrostructure
sequenti al
contexts f or
a
range
of di f f erent
acti vi ty
types.
I wi l l
doso
by
el aborati ng
a
bi t on
comparati vespeechexchange
systems.
As notedearl i er, onebasi c
aspect
of
speech
exchangesystem
vari ati on
i s i n
turn- taki ng
systems.
So, f or
exampl e,
i n
ordi nary
conversati on
de-
termi nati on of both whoshal l
speak
next
andwhenthat one shoul d
speak
( i . e. ,
whencurrent turn shoul d end) i s
accompl i shed
i n al ocal ,
turn- by- turn
manner andnot
by
some
predetermi ned
pattern.
In con-
trast,
many meeti ngs preal l ocate every
other turnto the
chai rperson
and
gi ve
to the
chai rperson
the
power
to al l ocate,
i n thoseturns, whoshal l
have
ri ghts
to
speak
i ntheothers.
Many
ceremoni es,
ri tual s, andf ormal
debates, onthe other hand,
mayf ul l y speci f y
the
order and
l ength
of al l
turns,
bei ng thereby
at the
opposi te
endof
the"l ocal al l ocati on" versus
"preal l ocati on" spectrum.
In
general
i t
appears
that other
speech
ex-
changesystems,
andthei r
turn- taki ng organi zati ons,
arethe
product
of
transf ormati ons or modi f i cati ons of the one
f or conversati on, whi ch i s
the
pri mordi al organi zati on
f or tal k- i n- i nteracti on. Bel ow
I sketchsome
aspects
of
a
turn- taki ng system
that
organi zes
a substanti al
range
of
acti vi ti es
i n
very
di f f erent
vernacul arl y
concei ved contexts as an
expl o-
rati onof
anal ternati ve, more
techni cal l y speci f i ed
versi onof thi s noti on.
Notethat thi s bri ef
descri pti on
i s not
basedonthe sameamount of data
and
anal ysi s
as that on whi ch our
understandi ng
of conversati on i s
based; theref orei t i s
rough
andtobeused
onl y
f or
i l l ustrati ve
purposes.
Consi der, then, such di verse occasi ons as cl assrooms"
of a "tradi -
ti onal " ki nd
( at
l east i ntheUni tedStates)
and
presi denti al
press
conf er-
ences. " In cases of both
types
of event,
qui te
af ew
persons
are
present,
most of themas of f i ci al
parti ci pants;
20to30i nthe
cl assroomsi tuati on,
as
many
as 200or morei n thecase of
the
press
conf erence. For turn-
taki ng purposes,
however, i t i s
i mportant
tonotethat
they
are
organi zed
as
two- party speech exchangesystems.
In each case oneof the
parti es
has
one
i ncumbent or member
( the
teacher, the
presi dent)
andtheother
party
( the
students, the
press corps)
has
many.
In both cases turns are
di stri butedas
they general l y
are
i n
two- party
turn- taki ng systems: They
al ternate betweenthe
parti es.
It i s thi s al ternati on, and
the
consequent
excl usi on of another
reporter
as next
speaker
af ter a current
speaker-
reporter,
whi chmakes cl ear that thoseare
two- party
i nteracti ons,
even
thoughmul ti person.
Inboth
cases the
speech exchangesystem
i s
desi gned
to
organi zepar-
ti cul ar
types
of
utteranceor
acti ons- questi oni ng
and
answeri ng.
Inthe
case of thecl assroomi t i s the
one- personparty
( the
teacher) whodoes
the
questi oni ng
andthe
mul ti personparty
whodoes
the
answeri ng.
In
224
Interpreti ve
Acti on
andMacrostructure
nonoverl appi ng poi nt ( e. g. ,
onthel ast
syl l abl e) .
Once
agai n
the
presi dent
sel ects
whi chof the
reporters
wi l l
get
that
party' s
next turn.
Becausethe
answerer, rather than
the
questi oner,
has determi ned
what wi l l be
treated
as an
adequate
answer,
andbecauseof the
way
thi s
turn- taki ng system
operates
to
produce
a
f l urry
of candi daci es f or
next
speaker,
the
pri or
questi oner
does not
get
the
opportuni ty
to
pursue
the answer
wi th a
"f ol l ow- up"
questi on.
It i s
then
up
to thenext
reporter
sel ected,
who
undoubtedl y
has a
prepared
questi on
to ask, to deci de
( wi thout
consul -
tati on
wi thothers, f or there i s noti me)
whether tousetheturn
tof ol l ow
up
on
the
precedi ng questi on- answer
exchange,
or to ask the
prepared
questi on.
Thei ssue, then, i s oneof
achi evi ng
aconcertedcourse
of acti on
by
a
party
whosei ncumbents cannot
coordi nate thei r
acti vi ti es i n
any
expl i ci t way.
"X/ henanext
questi on
has beenaskedthe
cycl e
conti nues.
Consi der
the
f ol l owi ng
addi ti onal
poi nts.
WhenRonal d
Reagan
took
of f i ce,
heandhi s staf f
experi mented
wi th several
changes
i n
the
organi -
zati onof
press
conf erences.
Thef i rst
changes
werei ntroduced, so
i t was
sai d, i n the i nterests of decorum. It
was
thought unseeml y
f or
reporters
to be
l eapi ng
f romthei r seats,
wavi ng
thei r hands i nthe
ai r, and
cal l i ng
out
"Mr. Presi dent, " of tenwhi l ethe
presi dent
was
f i ni shi ng
a
response.
Theref ore
the
practi ce
was
changed;
the
press
corps
were
requested
to
rai se
thei r hands
qui etl y;
no
cal l i ng
out,
no
standi ng up,
no
wavi ng
of
arms. These
changes
are
obvi ousl y
cosmeti c:
they
arenot
structural or
organi zati onal
but af f ect
onl y
the
si gns
by
whi ch
bi ds f or
speakershi p
are
di spl ayed.
For
thenext
press
conf erence di f f erent
changes
were
i ntroduced. Thi s
ti me,
al l members of the
press corps
were
assi gned
numbers,
andwel l i n
advanceof theactual
press
conf erence
numbers were
drawnat random,
thereby f i xi ng
both the
i denti ti es of the
questi on
askers andtheorder
i n
whi ch
they
woul dask
thei r
questi ons.
That
i s, the
system
was
changed
f romonei nwhi ch
hal f theturns were
preal l ocated
toa
one- personparty,
who
i n turn
chose
turn
by
turnwhowoul d
speak
f or theother
party,
to
a
system
wi thf ul l
preal l ocati on
of
next- speaker
i denti ti es
( though
not of
turnsi ze
andnot
f ul l y
of turn al l ocati on
because, as weshal l see,
under
thi s
systemf ol l ow- up questi ons
became
possi bl e- that
i s,
addi ti onal
turns
f or thesame
speaker
f romthe
press corps) .
Thi s
change
was
organi zati onal
and
i t di d
yi el d
di f f erent
outcomes.
For
exampl e,
under theol d
system,
as the
presi dent
woul dbe
f i ni shi ng
a
turn a cl amor woul dstart
up, bi ddi ng
f or hi s
attenti on, andhi s
eyes
woul d
sweep
the room
scanni ng through
the
wavi ng
arms. Hewoul d
not, as
speakers
otherwi se of ten do, return
hi s
eyes
at the end
of the
226
Interpreti ve
Acti on
andMacrostructure
and
response
( such
as answer) ,
though
not
restri cti ng assi gnment
of the
acti on
types
betweenthe
party types.
A
substanti al
part
of theconduct
of
vernacul arl y
di f f erent occasi ons, such as
the
press
conf erenceandthe
cl assroom, i s
organi zed
by
some such devi ce. Two
poi nts
are central .
Fi rst, these
ways
of
f ormul ati ng
context
are
procedural l y
rel evant;
they
di rectl y i mpl i cate sequenti al
conduct of the
i nteracti on. Second, i n the
very ways
i n
whi ch the
parti es organi ze
di stri buti on
of thei r
parti ci pa-
ti on,
they
exhi bi t thei r ori entati on
to, andconsti tutethe
real i ty
of ,
thei r
contexts so understood.
Theef f ects of di f f erent
turn- taki ng practi ces
on
the
character of i nter-
acti on, andonthe substance of what
gets
tal ked about i n i nteracti on,
may
be
appreci atedby consi deri ng
the
di scussi on
peri ods
f ol l owi ng
the
papers
at the conf erenceonwhi chthi s
book i s based
( andmany
others).
For thef i rst several
papers,
the
chai r
of
thesessi oncal l edon
persons
who
requested
the f l oor, andaf ter each hadasked
a
questi on
or of f ered a
comment,
thef l oor revertedtothe
presenter
of the
paper
f or a
response.
Thi s f ormat
encouraged
the
devel opment
of a
"col l oquy, "
anextended
exchange
of remarks betweenthe
presenter
andoneother
person,
af ter
whi chsuch a
col l oquy mi ght
devel op
wi th
another member of theaudi -
ence. Becauseeach
person
i nvi ted to
parti ci pate
sustai ned anextended
exchange
wi th thedel i verer of the
paper,
however,
rel ati vel y
f ew
persons
f romtheaudi encewereabl eto
parti ci pate.
Af ter thef i rst several
papers,
thechai rs
of thesessi ons
adopted
another
practi ce
( whether
at the
suggesti on
of the
conf erence
organi zers
or
spon-
taneousl y
I donot know). Rather than
al l owi ng
the
speaker
to
respond
toeach
questi on
or comment af ter i t was
put
f orward
f romtheaudi ence,
anumber of
questi ons
or comments were
col l ected andthe
speaker
was
thenaskedto
respond
tothem
i n turn. Theef f ect of thi s
practi ce
was to
l i mi t thei nteracti onwi th each audi ence member to
a
si ngl e exchange-
f or
exampl e,
to a
si ngl e questi on
andi ts answer.
For unl i ke the earl i er
f ormat,
the
response by
the
speaker
was not f ol l owed
by
a search f or
another i nterventi on f romthef l oor- asearch
that coul df i nd the
pri or
questi oner
f or a
f ol l ow- up.
A
response by
the
speaker
was f ol l owed
by
the
speaker
consul ti ng
hi s notes to f i nd
thenext i nterventi on towhi cha
response
was i n order.
Onl y
i n af ew
cases di d the
parti ci pant
whose
i nterventi on had
j ust
beenaddressed
f orci bl y
seek to retake the f l oor to
f ol l ow
up
the
response.
Insomecases
thi s ef f ort succeeded, but
onl y
af ter
havi ng produced
an
atmosphere
of
contenti ousness
( not al ways
war-
ranted
by
thesubstanceof the
exchange) ;
i n other
cases i t f ai l ed, some-
228
Interpreti ve
Acti onandMacrostructure
conversati on
now,
they
al l
empl oy
an
i nstrument whoseef f ects arenot known.
Thi s i s
perhaps unnecessary. "'
If suchconf erences as thi s, conversati ons
amongcol l eagues
andwork
sessi ons andsemi nars wi th students, as wel l as
survey
and
demographi c
i ntervi ews andtal k i n thecourse of f i el dwork
are
i mportant shapers
of
the content of a
body
of
knowl edge,
andi f
they
are
i n turn
shaped
and
constrai ned
by
the
turn- taki ng systems
i n ef f ect i n thoseacti vi ti es,
then
the
body
of
knowl edge
i s
bei ng
"ef f ected"
by
conversati onal
practi ces.
How,
then,
shal l
wethi nk of such
a
body
of
knowl edge?
As
a
product
or
el ement of macrostructure? Of mi crostructure?
Howdoes i t matter?
V.
The
predomi nant
thrust of thesoci al sci ences
i nthedi recti onof vari -
ati on and
comparati veanal ysi s
l eads those commi ttedto that stance to
beunsati sf i ed
by any
"uni tari an"
anal ysi s.
Fromthei r
poi nt
of vi ew, unti l
some
"depth"
i s achi eved
by
determi ni ng
howsome
descri bed
phenom-
enon di f f ers i n di f f erent soci al cl asses and cul tural
setti ngs,
or under
di f f erent work condi ti ons, unti l thehi stori cal ci rcumstances under whi ch
some
practi ce
arose are made
expl i ci t, yi el di ng
a
comparati ve
under-
standi ng
f or
i ts basi s, unl ess thesoci al
structural ci rcumstances arede-
scri bed under whi ch some
phenomenon
waxes or wanes, there i s no
sati sf acti on; there i s no stabl e, even
i f
temporary,
i ntel l ectual
resti ng
pl ace.
Thi s stancedri ves
every
apparentl y
uni tary anal ysi s
to f i nd some
vari ati on. Ontheother si de i s thestance that f i nds
i n
every
di scovered
vari ati on the
chal l enge
to f i nd and arti cul ate some
yet
more
general
account that al l ows the vari ants to f i nd an
appropri ate pl ace
under i ts
umbrel l a. These
contradi ctory
and
potenti al l y compl ementary
i mpul ses
donot
necessari l y
coi nci de wi th the boundari es of macroandmi cro or
thei r
possi bl e
rel ati onshi p.
Sti l l , at
present
there does
appear
to be an
el ecti ve
af f i ni ty
betweenmacro- mi cro
i ntegrati oni sts
andvari ati oni sm
onone handandthosewhorest
comf ortabl y
wi thout such
i ntegrati on
anduni tari ani smontheother. It i s the l atter whi chi s the
mi nori ty posi -
ti on, andi t woul dbe
sal utary
i f i ts
message
werebetter recei ved.
Whenconversati on
anal ysi s
poi nts
tovari ous f eatures of tal k- i n- i nter-
acti on and
proposes
that
together
they
evi dence the
operati on
of
a
sys-
temati c sol uti on to certai n
general organi zati onal probl ems
of i nterac-
ti on,
one
response
i s to
propose
that these arenot
the
i nteresti ng
f acts
about conversati on;
they
are so
commonas to be obvi ous and,
bei ng
common
andobvi ous, arenot rel evant. It i s what di f f ers
by
cl ass, ethni c-
Contexts
and
Other Connecti ons
229
i ty,
cul ture,
gender,
i nsti tuti onal
setti ng, organi zati onal
context, andso
onthat i s
i nteresti ng.
The
i mpressi on
i s
thereby
f osteredthat i t i s
onl y by
i ts
l i nkage
to macrothemes that
mi croanal ysi s
becomes
"respectabl e"
andf i nds
i ts rai son d' tre.
Onecan
argue
tothe
contrary,
however, that
any di sci pl i ne
that takes
the
understandi ng
of humanacti on as
i ts
goal
must be
answerabl e to
such
mi croanal ysi s
as seems to of f er
a
ri gorous
account
of
thedetai l s
of
soci al acti on i n i ts ownterms.
Ideal l y
such
mi croanal ysi s
wi l l i nvol ve
a
capaci ty
to
yi el d
ef f ecti ve andi nf ormati ve
anal ysi s
of thedetai l s of ac-
tual ,
si ngul ar epi sodes
or
courses
of acti onandi nteracti on. Such a"si n-
gl e- case- competent" anal yti c apparatus
shoul d
provi de
a
proxi mate,
or
f i rst- order,
account of determi nate
epi sodes
of i nteracti on ononehand
and,
onthe other
hand,
shoul d
provi de
a "hook" or
"receptacl e"
f or
l i nkage
wi th other theori es
at other
l evel s.
Thenature
of
the
l i nkage
of
other
l evel s
of
anal ysi s
to
that
account
wi l l be
shaped
and
constrai nedto
an
i mportant
extent
by
i ts characteri sti cs, as
may
bethe
very
terms i n
whi chother l evel s of
anal ysi s may
themsel ves becouched.
Compati bi l i ty
wi th
theterms
of a
mi croanal ysi s adequate
to thedetai l s of
si ngul ar
bi ts
of i nteracti on i s a
( perhaps
the)
maj or
constrai nt on arti cul ati on wi th
other orders
of
theori zi ng.
The
upshot
of these consi derati ons i s that at l east someof thef avored
contemporary ways
of
rel ati ng
macroto mi cro l evel s of
anal ysi s
are
probl emati c.
Ef f orts to l i nk to the l evel of cul ture and
soci ety
i n the
search f or vari ati on are unassuredof success anduncertai ni n moti ve.
Ef f orts to rel ate l evel s of
anal ysi s
vi a macro- rel evant attri butes of the
parti ci pants
i nmi cro- l evel
processes
threaten
underdevel opment
of af ul l
techni cal
expl orati on
of themi cro- l evel
processes.
Ef f orts to
bri dge
the
l evel s
by
theuseof
vernacul ar
concepti ons
of context are
vul nerabl eto
chal l enges
tothe
adequacy
of
thei r
warrant andtothedi rectness of thei r
l i nkage
to detai l s of
the
actual conduct of
i nteracti on. I have tri edto
suggest
one di recti on
i n
whi ch
asol uti on
mi ght
be f ound, at
l east
wi th
respect
to the l ast of
these tacks;
i t
chal l enges
us to
repl ace
vernacul ar
f ormul ati ons
of
context wi th
techni cal
ones- where, however,
the"tech-
ni cal "
may
do better at
capturi ng
the
real
rel evanci es
f or
parti ci pants
than dothe
vernacul ar. Howf ar thi s wi l l take
us,
andwhether nowi s
the
ti meto be
taki ng
thi s
path,
i s
not
enti rel y
cl ear. Thei ssuei n the end
i s
not what thetradi ti ons andcurrent tendenci es of our
di sci pl i nes
ask of
us
but the
i ntegri ty
of our materi al s- what i s
necessary
tocometoterms
ef f ecti vel y
wi ththedetai l s of thel i ves i ni nteracti onof whi chthe
ordi nary
soci ety
i s so
l argel y
f ashi oned.
230
Interpreti ve
Acti onand
Macrostructure
ACKNOWLEDGMENT
Many
thanks to Renee
Anspach
andEl i nor Ochs f or
di scussi on of
several
of the themes touched on here at vari ous
stages
of the
essay' s
devel opment,
and to Charl es Goodwi n,
Dougl as Maynard,
Mi chael
Moerman, Mel vi nPoi l ner,
Ani ta Pomerantz, Mel vi nSeeman, andDon
Zi mmerman
( as
wel l as several
of the
parti ci pants
at the German/ Amer-
i can Conf erence,
"Rel ati ng
Mi croandMacroLevel s i n
Soci ol ogi cal
The-
ory, "
f or
whi chi t was f i rst
prepared)
f or usef ul
cri ti cal
response
toearl i er
versi ons.
J enni f er
Mandel baum
provi ded
not
onl y
thesebut
i ndi spens-
abl eassi stanceand
encouragement throughout.
NOTES
1. Emanuel
A.
Schegl of f ,
"Di scourse
as an
Interacti onal Achi evement: Some Uses of
' Uh Huh'
andOther
Thi ngs
That ComeBetweenSentences, " i n
Georgetown Uni versi ty
Roundtabl e on
Languages
and
Li ngui sti cs,
Deborah Tannen,
ed. ,
Anal yzi ng
Di scourse:
Text and
Tal k
( Washi ngton,
DC:
Georgetown
Uni versi ty
Press,
1981).
2.
Harvey
Sacks,
Emanuel A.
Schegl of f ,
andGai l
J ef f erson,
"A
Si mpl est Systemati cs
f or
the
Organi zati on
of
Turntaki ng
f or Conversati on, "
Language
50
( 1974) :
696- 735.
3.
Harvey
Sacks, "Onthe
Anal yzabi l i ty
of Stori es
by
Chi l dren, "
i n
J ohnJ . Gumperz
andDel l
Hymes, eds. ,
Di recti ons i n
Soci ol i ngui sti cs
( New
York: Hol t, Ri nehart
&
Wi n-
ston,
1972) ,
p.
332. .
4. Emanuel A.
Schegl of f ,
Gai l
J ef f erson,
and
Harvey
Sacks, "ThePref erence f or Sel f -
Correcti on i n
the
Organi zati on
of
Repai r
i n Conversati on, "
Language
53
( 1977) :
361-
383.
S. Mi chael Moerman, "The
Pref erence f or Sel f - Correcti on
i naTai
Conversati onal Cor-
pus, " Language
53,
4
( 1977) :
872- 882.
6. Ni ko Besni er,
"Repai rs
and
Error i n Tuval uan Conversati on"
( unpubl i shed paper,
December
1982).
7.
El i nor Ochs,
"Tal ki ng
to
Chi l dren
i n
Western
Samoa, "
Language
i n
Soci ety
11
( 1982) :
77- 104;
and
"Cl ari f i cati on andCul ture, " i n
GeorgetownUni versi ty
Roundtabl e
on
Languages
and
Li ngui sti cs,
DeborahSchi f f ri n,
ed. ,
Meani ng,
Form, andUse:
Li ngui sti c
Appl i cati ons
( Washi ngton,
DC:
GeorgetownUni versi ty
Press,
1984).
8.
Al essandro Duranti , "Intenti ons, Sel f , andLocal Theori es of
Meani ng:
Words and
Soci al Acti oni n aSamoanContext"
( manuscri pt prepared
f or the
Laboratory
of
Compar-
ati ve Human
Cogni ti on,
Uni versi ty
of Cal i f orni a, San
Di ego,
1984);
al so El i nor Ochs and
B. B. Schi ef f el i n,
"LanguageAcqui si ti on
andSoci al i zati on:
Three
Devel opmental
Stori es
andThei r
Impl i cati ons, "
i n R. Shweder andR. LeVi ne,
eds. ,
Cul ture
Theory: Essays
on
Mi nd,
Sel f ,
and
Soci ety
( New
York:
Cambri dgeUni versi ty
Press,
1984).
9. Thi s i s not
merel y
a
psychol i ngui sti c adaptati on
to a
mi ssi ng
word; i t i s not i nvari a-
bl y
aword
search. It canhave
strategi c
i nteracti onal use, as whenthe
speaker
i s
engaged
i n
somethi ng i nteracti onal l y
"del i cate, " such as
of f eri ng
anassessment of athi rd
party
wi th-
out
bei ng
sure that the
i nterl ocutor shares the
j udgment.
Thenthe
speaker may speak
unti l
j ust
bef ore the
poi nt
of
theassessment term, hesi tate, andl eavei t f or the
reci pi ent
to
suppl y
a candi date term,
thereby showi ng
that
they
hol dthesameassessment. Thetwocan
thus
produce
theassessment
together.
"Assessments" are, of course, onei nteracti onal
speci f i ca-
ti on of norms and
val ues.
10. Therei s some
i ndi cati on, theref ore, that some vari ati ons
i n
repai r practi ces may
serveto
i mpl ement
di sti ncti ve cul tural
val ues or ethnotheori es.
Showi ng
thi s, however,
wi l l
requi re
overcomi ng
some
di f f i cul t
anal yti cal probl ems.
232
Interpreti ve
Acti onand
Macrostructure
1984) ,
chap.
3;
and,
al ong
somewhat di f f erent l i nes,
J urgen
Streeck, "Embodi ed
Contexts,
Transcontextual s, and
the
Ti mi ng
of
Speech
Acts, "
J ournal of Pragmati cs
8
( 1984) :
113-
137.
21. Paul a A. Trei chi er, Ri chardM. Frankel , Cheri s Kramarae, Kathl een
Zoppi ,
and
HowardB. Beckman,
"Probl emsandProbl ems: Power
Rel ati onshi ps
i n aMedi cal Encoun-
ter, " i n Cheri s Kramarae, Muri el Schul z, andWi l l i amO' Barr,
eds. ,
Language
and
Power
( Beverl y
Hi l l s, CA:
Sage,
1984) ,
68,
ci ti ng
Ri chardM. Frankel ,
"Tal ki ng
i n Intervi ews: A
Di spref erence
f or Pati ent- Ini ti ated
Questi ons
i n
Physi ci an- Pati ent
Encounters, " i n G. Psa-
thas,
ed. ,
Interacti onal
Competence
( Norwood,
NJ :
Abl ex Publ i shers, i n
press) ;
andCan-
daceWest, "Ask MeNo
Questi ons.
. .
' :
An
Anal ysi s
of
Queri es
and
Repl i es
i n
Physi ci an-
Pati ent
Di al ogues, "
i n S. Fi sher andA. D. Todd,
eds. ,
TheSoci al
Organi zati onof
Doctor-
Pati ent Communi cati on
( Washi ngton,
DC: Center
f or
Appl i edLi ngui sti cs,
1983) ,
75- 106.
22.
For
exampl e,
seeCi courel , "Notes on
Integrati on, "
andother recent
papers
of hi s.
23.
E. g. , J ohnJ .
Gumperz
andDel l
Hymes,
Di recti ons i n
Soci ol i ngui sti cs.
24.
E. g. ,
Wi l l i amLabov,
Soci al i ngui sti c
Patterns
( Phi l adel phi a: Uni versi ty
of
Pennsyl -
vani a
Press,
1972).
25.
E. g. , Ervi ng
Gof f man, "The
Negl ected
Si tuati on, " i n
J ohn
J . Gumperz
andDel l
Hymes,
eds. ,
"The
Ethnography
of Communi cati on, " Ameri can
Anthropol ogi st
66, II
( 1964) :
133- 137.
26.
Treati ng
conversati on,
speech exchange systems,
and f orms of i nteracti on more
general l y
as a
bri dge
betweenmacroandmi cromakes somesensei n vi ewof somedevel -
opments
i n thesoci al sci ences
over thel ast twodecades or so. As
many
have
noted, one
trend
has
pai red
i n di al ecti cal
devel opment
the
emergence
of a set of
powerf ul
themes
drawi ng
on
l i ngui sti cs
and
psychol ogy
i nto theso- cal l ed
cogni ti ve
sci ences, wi th a
rel ated
though
opposedf l ouri shi ng
of the themati cs of humanvari ati on i n
anthropol ogy.
The
f ormer has f ocusedonwhat
goes
on"i nthehead, " has strai nedi n thedi recti onof uni ver-
sal i sm, has treatedas
the
enduri ng real i ty
theembodi ed, mi ndedsel f or
cogni zer,
andhas
treatedacti on
as
theexternal i zati onof
pl ans
andi ntenti ons hatched
by
the
cogni zer
i nthe
mi nd. One
anthropol ogi cal
stance has stressed, i n contrast, cul tural
parti cul ari sm, publ i c
cul ture, andthesoci al
si tuatedness of al l conduct and
practi ce.
Interacti on as an autono-
mous andstructured f i el dof acti on
may
beseen tomedi atebetweenthem.
27.
For
other
treatments, seeH. Mehan,
Learni ng
Lessons
( Cambri dge,
MA: Harvard
Uni versi ty
Press,
1979);
andA. McHoul , "The
Organi zati on
of Turns at Formal Tal k i n
theCl assroom, "
Language
i n
Soci ety
7
( 1978) :
183- 213.
28. Thesef ormul ati ons of context arethe
type
to whi chI have
j ust obj ected.
I usethem
here as vernacul ar terms
to enl i st the reader' s
recogni ti on
i n commonsenseterms
( and
outsi dethe
scope
of atechni cal
anal ysi s
of detai l eddata) of the f ami l i ar scenes towhi chI
meantobe
ref erri ng.
The
ensui ng
di scussi on
begi ns
to
devel op
a techni cal characteri zati on
f or some set of
acti vi ti es
that
goes
oni n the
vernacul arl y
namedcontext. The
goal
i s
to
arri veat techni cal
characteri zati ons of theoneor more
speech exchange
systems
organi zi ng
theseveral ki nds of
acti vi ty
that occur there. For other ef f orts to
devel op descri pti ons
of
turn- taki ng organi zati ons
f or
speech exchange
systems
other than conversati on, see
J .
Maxwel l Atki nsonandPaul Drew, Order i n Court
( London:
Macmi l l an,
1979) ,
chap.
2
( "Exami nati on:
A
Compari son
of the
Turn- Taki ng Organi zati ons
f or Conversati on and
Exami nati on");
andDavi dGreatbatch, "A
Turn- Taki ng System
f or Bri ti sh News Inter-
vi ews"
( unpubl i shedpaper, Department
of
Soci ol ogy,
Uni versi ty
of Warwi ck,
1984).
29.
Sacks,
et
a! . ,
"A
Si mpl est Systemati cs, "
701- 702.
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