To manage is to forecast and plan, to organize, to command, to co-ordinate
and to control. Henri Fayol French engineer and manager 18411925
Breakthrough ideas The functional principle Principles of management
Key book General and Industrial Management The Ultimate Business Guru Book 58
Europe has produced precious few original management thinkers. It is surprising therefore that the achievements and insights of the Frenchman Henri Fayol (1841 1925) are granted so little recognition. Fayol was educated in Lyon, France and at the National School of Mines in St Etienne. In 1860 he graduated as a mining engineer and joined the French mining company, Commentry-Fourchamboult-Dcazeville. Fayol spent his entire working career with the company and was its managing director between 1888 and 1918. Fayol also developed an increasingly successful parallel career as a theorist. In 1900 he delivered a speech at a mining conference. When he gave a developed version of his ideas at a 1908 conference, 2000 copies were immediately reprinted to satisfy demand. By 1925, 15,000 copies had been printed and a book was published. During that time Fayol produced the functional principle, the first rational approach to the organization of enterprise. His studies led to lectures at the Ecole Suprieure de la Guerre. While retired, Fayol set up a Center of Administrative Studies and examined the performance of a government department. (This led to his uncomplimentary report, LIncapacit Administrative de lEtat les Postes et Tlgraphes.) Fayol was important for two reasons. First, he placed management at center stage. Frederick Taylors Scientific Management emasculated the working man, but still treated managers as stopwatch holding supervisors. Even among Taylors managers, initiative, imagination and humanity were in short supply or so he hoped and planned. Fayol emerged from a similar background in heavy industry. His conclusions, however, were that management was critical and universal. Management plays a very important part in the government of undertakings; of all undertakings, large or small, industrial, commercial, political, religious or any other, he wrote. It was not until 1954, and Druckers The Practice of Management, that anyone else made such a bold pronouncement in managements favor. The second contribution of Fayol was to ponder the question of how best a company could be organized. (Again, this was something Taylor had ignored.) Henri Fayol 59 In doing so, Fayol took a far broader perspective than anyone else had previously done. Fayol concluded: All activities to which industrial undertakings give rise can be divided into the following six groups. The six functions which he identified were: technical activities; commercial activities; financial activities; security activities; accounting activities; and managerial activities. The management function is quite distinct from the other five essential functions, noted Fayol. Such functional separations have dominated the way companies have been managed throughout the twentieth century. It may be fashionable to talk of an end to functional mindsets and of free-flowing organizations, but Fayols functional model largely remains. Fayol also provided a pithy definition of the role of management: To manage is to forecast and plan, to organize, to command, to co-ordinate and to control. Implicit in this was that managers can and should be trained in the basic disciplines demanded by their profession. Fayols methods were later exposed by Drucker who observed: If used beyond the limits of Fayols model, functional structure becomes costly in terms of time and effort.1 While this is undoubtedly true, Fayols observations and conclusions were important. He talked of ten yearly forecasts . . . revised every five years one of the first instances of business planning in practice and wrote: The maxim, managing means looking ahead, gives some idea of the importance attached to planning in the business world, and it is true that if foresight is not the whole of management at least it is an essential part of it. In many respects Henri Fayol was the first management thinker. While others concentrated on the workman and the mechanics of performance, he focused on the role of management and the essential skills required of managers. His conclusions were accurate descriptions of the roles undertaken by managers and the structure of organizations for decades beyond Fayols life. Yet their direct impact was marginal. No Fayol doctrine emerged in the same way as Taylorism. (In a thoroughly Anglo- Saxon industry, the lack of an English translation of his work didnt help.)