Module 1: JIRA Core concepts:
Detailed explanation of Basic concepts with examples - Issue, project and workflow
Working with an issue:Best Practices on how to include information in the issue while creation
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Attaching a File
Attaching a Screenshot
Cloning an Issue
Commenting on an Issue
Creating an Issue
Creating a Sub-Task
Editing an Issue
Editing Rich-Text Fields
Emailing an Issue
Labeling an Issue
Linking Issues
Logging Work on an Issue
Modifying Multiple ('Bulk') Issues
Moving an Issue
Scheduling an Issue
Setting Security on an Issue
Viewing an Issue's Change History
Watching and Voting on an Issue
Best Practices on how to include information in the issue while creation
Customize Dashboards and user profile
Generating various kinds of reports
Understanding JIRA Projects and working with them
Search
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Basic and advanced search features
Search result usage in terms of export to other formats and creation of charts
Saved Search
Issue navigator
Generating various kinds of reports
Understanding JIRA Projects and working with them
Best Practices on how to include information in the issue while creation
Customize Dashboards and user profile
Module 2: JIRA Agile:
A detailed explanation of agile methodology
How to set up and Agile Project
How to create Agile Stories (Epics)/issues
How to create backlogs
How to prioritize and create sprints
Sprint Planning
How to monitor the sprint through scrum boards
A real time example of a scrum board and comparative analysis of JIRA scrum board to a
physical one
Customizing the agile workspace
Agile reports
Module 3: JIRA Admin- An introduction:
JIRA installation and licensing
Migration to JIRA from Excel sheets/.CSV files
JIRA Project Management
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Defining a Project
Managing Project Role Membership
Defining a Component
Managing Versions
JIRA User Management
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Managing Users
Managing Groups
Managing Project Roles
Migrating User Groups to Project Roles
Configuring work flows
Setting accesses and permissions
Setting email and other notifications
JIRA Workflow Administration
Basic workflow concepts
Example workflows in real life
JIRA default workflow
Issue resolution
Capturing and presenting your Data
Custom fields
Mandatory fields
Common workflow configuration mistakes
Configuring workflows
Transitions, conditions and post functions
Step by step workflow configuration example