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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Form 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the Fiscal Year Ended January 30, 2004
Commission File Number: 0-17017

Dell Inc.
(Exact name of registrant as specified in its charter)
Delaware
(State or other jurisdiction of
incorporation or organization)

74-2487834
(I.R.S. Employer
Identification No.)

One Dell Way, Round Rock, Texas 78682


(Address, including Zip Code, of registrants principal executive offices)
(512) 338-4400
(Registrants telephone number, including area code)
Securities registered pursuant to Section 12(g) of the Act:
Common Stock, par value $.01 per share
Preferred Stock Purchase Rights
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports),
and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not
be contained, to the best of registrants knowledge, in definitive proxy or information statements incorporated by reference in Part III
of this Form 10-K or any amendment to this Form 10-K. o
Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).

Approximate aggregate market value of common stock


held by non-affiliates of the registrant as of August 1,
2003
Number of shares of common stock outstanding as of
March 26, 2004

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Yes x

No o

75.6 billion

2,530,660,582

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DOCUMENTS INCORPORATED BY REFERENCE


The information required by Part III of this Report, to the extent not set forth herein, is incorporated by reference from the registrants
definitive proxy statement relating to the annual meeting of stockholders to be held in July 2004, which definitive proxy statement will
be filed with the Securities and Exchange Commission within 120 days after the end of the fiscal year to which this Report relates.

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TABLE OF CONTENTS
PART I
ITEM 1 -- BUSINESS
ITEM 2 -- PROPERTIES
ITEM 3 -- LEGAL PROCEEDINGS
ITEM 4 -- SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
PART II
ITEM 5 -- MARKET FOR REGISTRANTS COMMON EQUITY, RELATED
STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
ITEM 6 -- SELECTED FINANCIAL DATA
ITEM 7 -- MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
ITEM 7A -- QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET
RISK
ITEM 8 -- FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
ITEM 9A -- CONTROLS AND PROCEDURES
PART III
PART IV
ITEM 15 -- EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON
FORM 8-K
SIGNATURES

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This Report contains forward-looking statements that are based on Dells current expectations. Actual results in future periods may
differ materially from those expressed or implied by those forward-looking statements because of a number of risks and
uncertainties. For a discussion of factors affecting Dells business and prospects, see Item 1 Business Factors Affecting
Dells Business and Prospects.
All percentage amounts and ratios were calculated using the underlying data in thousands. All references to industry market share
and growth data are based upon information provided by IDC. Market share data is for the full calendar year and all Dell growth
rates are on a fiscal year-over-year basis.

PART I

ITEM 1 BUSINESS
General
Dell Inc. (formerly Dell Computer Corporation), with annual revenue of $41.4 billion, is a premier provider of computing products and
services. As a result of its direct business model, Dell was the leading seller of computer systems worldwide and the number one seller
in all customer segments in the United States during calendar 2003.
Dell was founded in 1984 by Michael Dell on a simple concept: by selling computer systems directly to customers, it could best
understand customer needs and efficiently provide the most effective computing solutions to meet those needs. Dells climb to market
leadership is the result of a relentless focus on delivering the best customer experience by selling computer systems and services
directly to customers.
Dell is a Delaware corporation that was incorporated in May 1984. Dell is based in Round Rock, Texas and conducts operations
worldwide through wholly owned subsidiaries. See Item 1 Business Geographic Areas of Operations. Unless otherwise
specified, references in this Report to Dell include its consolidated subsidiaries. Dell operates principally in one industry segment.
Dells common stock is listed on The Nasdaq National Market under the symbol DELL. See Item 5 Market for Registrants
Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.
Business Strategy
Dells business strategy combines its direct customer model with a highly efficient manufacturing and supply chain management
organization and an emphasis on standards-based technologies. This strategy enables Dell to provide customers with superior value;
high-quality, relevant technology; customized systems; superior service and support; and products and services that are easy to buy and
use. The key tenets of Dells business strategy are:
A direct relationship is the most efficient path to the customer. Direct customer relationships provide a constant flow of information
about customers plans and requirements and enable Dell to continually refine its product offerings. The direct model also eliminates
the need to support an extensive network of wholesale and retail dealers. As a result, Dell reduces customers prices by avoiding
expenditures associated with the retail channel, such as higher inventory carrying costs, obsolescence associated with technology
products, and retail mark-ups.
Customers can purchase custom-built products and custom-tailored services. Dell believes the direct model is the most effective
business model for providing solutions that truly address customer needs. In addition, Dells flexible, build-to-order manufacturing
process enables Dell to
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achieve faster inventory turnover and reduced inventory levels. This allows Dell to rapidly incorporate new technologies and
components into its product offerings and to rapidly pass on component cost savings directly to its customers.
Dell is the low-cost leader. Dells highly efficient supply chain management and manufacturing organization, efficient directto-customer model, and concentration on standards-based technologies allow Dell to maintain the lowest cost structure in the industry
and pass on those savings to its customers. Additionally, Dells focus on cost control during fiscal 2004 resulted in the lowest
operating expense (measured as a percent of net revenue) in Dells history and the lowest among its major competitors during the
year. Dells relentless focus on reducing its costs allows it to consistently provide customers with a superior value.
Dell provides a single point of accountability for its customers. Dell recognizes that as technology needs become more complex, it
becomes more challenging for customers to efficiently address their computing needs. Dell therefore strives to be the single point of
accountability for customers with complex technological challenges. Dell offers an array of services designed to provide customers
the ability to maximize system performance, efficiency, and return on investment.
Standards-based technologies deliver the best value to customers. Dell believes that standards-based technologies are critical to
providing customers with relevant, high-value products and services. Focusing on standards gives customers the benefit of extensive
research and development from Dell and its entire supply chain, rather than a single company. Unlike proprietary technologies,
standards provide customers with flexibility and choice while allowing their purchasing decisions to be based on performance, cost,
and customer service.
Products
Dell designs, develops, manufactures, markets, sells, and supports a wide range of computer systems that are customized to customer
requirements. These include enterprise systems (servers, storage, networking products, and workstations), client systems (notebook
and desktop computer systems), printing and imaging systems, and software and peripherals.
Servers. Dells standards-based PowerEdgeTM line of servers is designed to provide customers affordable performance, reliability,
and scalability. Options include high performance rack and tower servers for enterprise customers and aggressively priced tower and
appliance servers for small organizations and networks. Dell ranks number one in the U.S. and number two worldwide in shipments
of x86 servers (based on standard Intel architecture). During calendar 2003, Dell increased its worldwide market share ranking by 1.8
points and maintained its No. 2 position at 23.4%.
Storage. Dell/ EMCTM and Dells PowerVaultTM lines of storage products offer customers a comprehensive portfolio of
cost-effective hardware and software solutions to protect customer data. Dell offers external storage, tape backup products, network
attached storage, fibre channel arrays, storage area networks, and rack solutions. Net revenue for Dells PowerVault and Dell/ EMC
systems grew 58% during fiscal 2004 and continues to become an increasing portion of Dells consolidated revenues.
Networking Products. Dells PowerConnectTM switches are standards-based network switches that connect computers and servers in
small- to medium-sized networks. PowerConnect products offer customers enterprise-class features and reliability at a low cost. Dell
introduced the PowerConnect line of network switches in the third quarter of fiscal 2002.
Workstations. Dell offers the Dell PrecisionTM desktop workstation and the Dell Precision mobile workstation. These products are
intended for professional users who demand exceptional performance to run sophisticated applications, such as three-dimensional
computer-aided design, digital content creation, geographic information systems, computer animation, software
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development, and financial analysis. In calendar 2003, Dell held the number one position in the U.S. and worldwide for branded
workstation unit shipments.
Notebook Computers. Dell offers two lines of notebook computer systems. The LatitudeTM line of notebooks is designed to address a
wide range of business and organizational needs, including powerful performance, portability, and flexibility. Latitude offerings
range from wireless-ready, highly expandable full-featured models to thin, light ultra-portable models. The InspironTM line of
notebooks is targeted to customers who require high-performance computer systems at aggressive prices. Typical customers are
individuals or small-to-medium sized businesses that require optimum performance for their investment. Dell ranked number one in
the U.S. and number two worldwide in notebook computer shipments in calendar 2003.
Desktop Computer Systems. Dell offers two lines of desktop computer systems. The OptiPlexTM line of desktop systems is designed
for corporate, institutional, and small business customers who demand highly-reliable, stable, manageable, and easily serviced
systems within networked environments. The DimensionTM line of desktop systems is designed for small businesses and home users
requiring fast technology turns and high-performance computing. The Dimension product line typically features the latest
high-performance components. Dimension customers include corporate and institutional customers as well as small businesses and
home users. Dell ranked number one in the U.S. and worldwide in desktop shipments in calendar 2003.
Printing and Imaging Systems. Dell offers a wide array of Dell-branded printers, ranging from consumer inkjets to large workgroup
lasers. The Dell printer product line is focused on making printing easier to buy, easier to own, and easier to use. All Dell printers
feature the Dell Ink Management SystemTM or Dell Toner Management SystemTM, which simplifies the purchasing process by
displaying ink or toner levels on the status window during every print job and proactively prompting users to order replacement
cartridges directly from Dell. During fiscal 2004, Dell launched its branded printer line and shipped almost two million Dell-branded
printers.
Software and Peripheral Products. Dell offers a multitude of competitively priced software and peripheral products including those
from leading manufacturers. Products offered include software, monitors, printers, handhelds, notebook accessories, networking and
wireless products, memory, digital cameras, projectors, and scanners. During fiscal 2004, Dell announced several new Dell peripheral
products, including power adaptors, LCD televisions, and MP3 players.
Services
By applying the direct model to its services business, Dell seeks to simplify customers computing experience by offering a full range
of flexible, tailored solutions. Dell offers a portfolio of services that help maximize information technology (IT), rapidly deploy
systems, and educate IT professionals and consumers.
Managed Services. Dell Managed Services offers customers a wide range of IT management services. These services allow
customers to lower annual service costs and enhance system performance without sacrificing control of their IT systems. Dell
Managed Services assists customers in planning, deployment, maintenance, asset management, on-site field services, and other
related services.
Professional Services. Dell Professional Services offers services to help businesses utilize emerging technology, enhance efficiencies,
reduce business risk, and maximize return on technology investment. Using its expertise and best practices in technology consulting,
application development, solutions integration, and infrastructure design, Dell designs, develops, and implements end-to-end
technology solutions.
Deployment Services. Dells deployment services are designed to rapidly configure and deploy Dell systems and products into IT
environments. Dells custom factory integration services allow
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customers to configure systems to meet their specific hardware and software needs. Additional deployment services include asset
management and recovery services, custom delivery services, installation services, managed deployment services, and image
management services.
Support Services. Dell Support Services helps maximize the value and performance of customer technology, while minimizing
expense and inconvenience. Offering a variety of customized services and support programs tailored to meet specific customer
requirements, Dells support ranges from remote software and enterprise support to on-site support. For example, for enterprise
customers, Dell offers four tiers of service through Enterprise Support for server and storage systems, ranging from comprehensive
around-the-clock support for mission-critical systems to next business day on-site support for non mission-critical systems. For
customers in the U.S., Dells Total Satisfaction Policy currently allows customers to return desktop and notebook systems to Dell for
any reason within 30 days of purchase. In addition, Dell provides a limited warranty for all computer systems for a period generally
ranging from 90 days to three years and offers 24 hour telephone and online technical support. Dell also offers warranty upgrades and
services such as CompleteCare accidental damage protection, At Home Service for technical support service at home or work,
Express Tech Support for priority access to Dells technical support team, and home installation services.
Training and Certification Services. Dell offers training and certification programs for business and consumer customers worldwide.
Dells online training programs feature over 1,200 courses for consumer, business, and IT professionals. The courses are designed for
all skill levels and range from personal finance to business productivity to IT certification. For enterprise customers, Dell offers Dell
service technician training and system administration training and certification (both on-site and at Dell labs) through Dell
Certification Programs. These programs provide system administrators and technicians the ability to learn the intricacies of Dell
equipment both before and after installation to allow customers to maximize their return on investment.
Financial Services
Dell offers various financing alternatives, asset management services, and other customer financial services for its business and
consumer customers in the U.S. through Dell Financial Services L.P. (DFS), a joint venture between Dell and CIT Group, Inc.
(CIT). For government, some small businesses, and international customers, Dell partners with a variety of third-party financial
services companies to offer financial services. For additional information about DFS, see Item 7 Managements Discussion and
Analysis of Financial Condition and Results of Operations Consolidation of Off-Balance Sheet Arrangements Consolidation of
Leasing Affiliate, and Note 6 of Notes to Consolidated Financial Statements included in Item 8 Financial Statements and
Supplementary Data. See also Item 1 Business Factors Affecting Dells Business and Prospects for information about the
risks associated with DFS.
Sales and Marketing
Dell sells its products and services directly to its customers through dedicated sales representatives, telephone-based sales, and online
sales through www.dell.com. Dells customers include large corporate, government, healthcare and education accounts, as well as
small-to-medium businesses and individuals. Within each of Dells geographic regions, Dell has divided its sales and marketing
resources among these various customer groups. No single customer accounted for more than 10% of Dells consolidated net revenue
during any of the last three fiscal years.
Dells sales and marketing efforts are organized around the needs, trends, and characteristics of Dells customers. Dells direct model
provides direct and continuous feedback from its customers, thereby allowing the company to develop and refine its products and
marketing programs for specific customer segments. This constant flow of communication, which is unique to the direct model, also
allows Dell to rapidly gauge customer satisfaction and target new or existing products.
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For large business and institutional customers, Dell maintains a field sales force throughout the world. Dedicated account teams, which
include field-based system engineers and consultants, form long-term relationships to provide each customer with a single source of
assistance and develop specific marketing programs for these customers. For large, multinational customers, Dell offers several
programs designed to provide single points of contact and accountability with global account specialists, special global pricing,
consistent service and support programs across global regions, and access to central purchasing facilities. Dell also maintains specific
sales and marketing programs targeted at federal, state, and local governmental agencies as well as specific healthcare and educational
markets.
Dell markets its products and services to small-to-medium businesses and consumers primarily by advertising on television and the
Internet, advertising in a variety of print media, and by mailing a broad range of direct marketing publications, such as promotional
pieces, catalogs, and customer newsletters. A majority of the sales to small-to-medium businesses and consumers occur online through
www.dell.com. Dell also operates Dell Direct Stores in certain states as well as non-U.S. locations, which are kiosks typically located
within shopping centers, that allow customers to view Dell products in person and purchase online from Dell with the assistance of a
Dell expert.
Manufacturing
Dell manufactures most of the products it sells. Dell has six manufacturing locations worldwide to service its global customer base.
Dell believes that its manufacturing processes and supply-chain management techniques provide it a distinct competitive advantage. Its
build-to-order manufacturing process is designed to allow Dell to significantly reduce cost while simultaneously providing customers
the ability to customize their product purchases. Dells supply chain management decreases Dells exposure to the risk of declining
inventory values, allows Dell to quickly incorporate new technologies or components into its product offerings and allows Dell to
rapidly pass component cost savings directly to customers.
Dells manufacturing process consists of assembly, functional testing, and quality control. Testing and quality control processes are
also applied to components, parts, and subassemblies obtained from suppliers. Quality control is maintained through the testing of
components, parts, and subassemblies at various stages in the manufacturing process. Quality control also includes a burn-in period for
completed units after assembly, on-going production reliability audits, failure tracking for early identification of production and
component problems, and information from Dells customers obtained through services and support programs. Dell is certified,
worldwide, by the International Standards Organization to the requirements of ISO 9001: 2000. This includes the design, manufacture,
and service of computer products in all Dell regions.
Product Development
Dells product development efforts are focused on designing and developing standards-based, competitively priced products that
incorporate the technologies and features that Dell believes are most desired by its customers. To accomplish this objective, Dell has
developed cooperative, working relationships with many of the worlds most advanced technology companies. Working with these
companies, Dell engineers manage quality, integrate technologies, and design and manage system architecture. This cooperative
approach allows Dell to determine the best method and timing for delivering new technologies to the market.
During fiscal 2004, Dells research, development, and engineering expenses were $464 million, compared with $455 million for fiscal
2003 and $452 million for fiscal 2002. Dell invests in research, development, and engineering activities to develop and introduce new
products and to support its continued goal of improving and developing efficient procurement, manufacturing, and distribution
processes.
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Patents, Trademarks, and Licenses
Dell holds a portfolio of 980 U.S. patents and 629 U.S. patent applications pending as of January 30, 2004, and has a number of related
foreign patents and patent applications pending. Dells U.S. patents expire in years 2005 through 2022. The inventions claimed in
those patents and patent applications cover aspects of Dells current and possible future computer system products, manufacturing
processes, and related technologies. Dell is developing a portfolio of patents that it anticipates will be of value in negotiating
intellectual property rights with others in the industry.
Dell has obtained U.S. federal trademark registration for its DELL word mark and its Dell logo mark. Dell owns registrations for 52 of
its other marks in the U.S. As of January 30, 2004, Dell had pending applications for registration of 23 other trademarks. Dell believes
that establishment of the DELL mark and logo in the U.S. is material to Dells operations. Dell has also applied for or obtained
registration of the DELL mark and several other marks in approximately 185 other countries.
Dell has entered into a variety of intellectual property licensing and cross-licensing agreements. In addition, Dell has entered into
nonexclusive licensing agreements with Microsoft Corporation for various operating system and application software. Dell has also
entered into various software licensing agreements with other companies.
From time to time, other companies and individuals assert exclusive patent, copyright, trademark, or other intellectual property rights
to technologies or marks that are important to the technology industry or Dells business. Dell evaluates each claim relating to its
products and, if appropriate, seeks a license to use the protected technology. The licensing agreements generally do not require the
licensor to assist Dell in duplicating its patented technology nor do these agreements protect Dell from trade secret, copyright, or other
violations by Dell or its suppliers in developing or selling these products. See Item 1 Business Factors Affecting Dells
Business and Prospects for information about the risks associated intellectual property rights.
Employees
On January 30, 2004, Dell had approximately 46,000 regular employees. Approximately 22,200 of those employees were located in
the U.S., and approximately 23,800 were located in other countries. Dell believes that its ability to attract and retain qualified
personnel is critical to its success and achievement of its business plan. Dell has never experienced a work stoppage due to labor
difficulties and believes that its employee relations are good. Workforce diversity is an essential part of Dells commitment to quality
and the future of Dell.
Government Regulation
Dells business is subject to regulation by various federal and state governmental agencies. Such regulation includes the radio
frequency emission regulatory activities of the U.S. Federal Communications Commission, the anti-trust regulatory activities of the
U.S. Federal Trade Commission and Department of Justice, the consumer protection laws of the Federal Trade Commission, the
import/export regulatory activities of the U.S. Department of Commerce, the product safety regulatory activities of the U.S. Consumer
Products Safety Commission, and environmental regulation by a variety of regulatory authorities in each of the areas in which Dell
conducts business. Dell is also subject to regulation in other countries where it conducts business. In certain jurisdictions, such
regulatory requirements may be more stringent than in the U.S.
Backlog
Dell believes that backlog is not a meaningful indicator of net revenue that can be expected for any period. There can be no assurance
that the backlog at any point in time will translate into net revenue in any subsequent period, as unfilled orders can generally be
canceled at any time by the customer. At the end of fiscal 2004, 2003, and 2002, backlog was not material.
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Geographic Areas of Operations
Dell conducts operations worldwide and is managed in three geographic segments: the Americas, Europe, and Asia Pacific-Japan
regions. The Americas region, which is based in Round Rock, Texas, covers the U.S., Canada, and Latin America. Within the
Americas, Dell is further segmented into Business and U.S. Consumer. The Americas Business segment includes sales to corporate,
government, healthcare, and education customers while the U.S. Consumer segment includes sales primarily to individual consumers.
The European region, which is based in Bracknell, England, covers Europe, the Middle East, and Africa. The Asia Pacific-Japan
region covers the Pacific Rim, including Australia and New Zealand, and is based in Singapore. In fiscal 2004, approximately 36% of
Dells net revenue was attributable to international sales. Dell has recently established technical and customer support and related
operations in India, Panama, Slovakia, Morocco, and China and intends to continue such efforts in other regions throughout the world
as its international business continues to expand. Dell also recently established design centers in China and Taiwan. See Item 1
Business Factors Affecting Dells Business and Prospects for information about certain risks of international activities. For
financial information about the results of Dells operating segments for each of the last three fiscal years, see Note 8 of Notes to
Consolidated Financial Statements included in Item 8 Financial Statements and Supplementary Data.
Dells corporate headquarters are located in Round Rock, Texas. Its manufacturing facilities are located in Austin, Texas; Eldorado do
Sul, Brazil; Nashville, Tennessee; Limerick, Ireland; Penang, Malaysia; and Xiamen, China. See Item 2 Properties.
Factors Affecting Dells Business and Prospects
There are many factors that affect Dells business and the results of its operations, some of which are beyond Dells control. The
following is a description of some of the important factors that may cause the actual results of Dells operations in future periods to
differ materially from those currently expected or desired.
General economic, business, or industry conditions may result in a decrease in net revenue. As a global company with customers in
virtually every business and industry, Dells net revenue could deteriorate as a result of macroeconomic trends in both the U.S. and
abroad. If the economic climate deteriorates, customers or potential customers could reduce or delay their technology investments.
As a result, Dells net revenue and earnings could be negatively affected.
Dells business is extremely competitive and no assurances can be offered that Dell can maintain its competitive advantage. Dells
success is based on its ability to profitably offer its products at a lower price than its competitors. However, Dell encounters
aggressive competition from numerous companies globally in all aspects of its business. Accordingly, Dell cannot provide any
assurance that it can maintain or extend this advantage if its competitors alter their cost structure or business model, or take other
actions that affect Dells current competitive advantage. If Dell is unable to maintain its competitive advantage, a loss of market
share, revenue, or profitability may result.
A substantial portion of Dells net revenue is dependent upon international sales, which are subject to risks and uncertainties. Sales
outside the U.S. accounted for approximately 36% of Dells net revenue in fiscal 2004. Dells future growth rates and success are
dependent on continued growth and success in international markets. The success and profitability of Dells international operations
are subject to numerous risks and uncertainties, including local economic and labor conditions, political instability, unexpected
changes in the regulatory environment, trade protection measures, tax laws (including U.S. taxes on foreign operations), and foreign
currency exchange rates, any of which could potentially adversely affect Dells operations. Further, as Dell generates cash flow in
non-U.S. jurisdictions, Dell may experience difficulty transferring such funds to the U.S. in a tax efficient manner.
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Dells overall profitability may not meet expectations if its product, customer, and geographic mix is substantially different than
anticipated. The profit margins realized by Dell vary among its products, customers, and geographic markets. Consequently, if Dells
mix of any of these is substantially different from what it anticipates in any particular period, Dells earnings could be less than
expected.
Dells net revenue may not meet expectations if it is unable to accurately predict the effect of seasonality on its business. Dell
experiences seasonal trends in the sale of its products. For example, sales to governments (particularly U.S. federal sales) are often
stronger in Dells third quarter, European sales are often weaker in the third quarter, and consumer sales are typically stronger in the
fourth quarter. As Dell increases its market share in the highly seasonal consumer market, this seasonal effect may become more
pronounced. If Dell is not able to accurately anticipate seasonal trends, Dells net revenue and earnings could be less than expected.
Infrastructure failures could have a material adverse effect on Dells business. Dell is highly dependent on its infrastructure in order
to achieve its business objectives. If Dell experiences a problem that impairs its infrastructure, such as a computer virus, intentional
disruption of IT systems by a third-party, manufacturing failure, or telephone system failure, the resulting disruptions could impede
Dells ability to book or process orders, manufacture, and ship in a timely manner or otherwise carry on its business in the ordinary
course. Any such events could cause Dell to lose significant customers or revenue and could require Dell to incur significant expense
to eliminate these problems and address related security concerns. Further, because Dells sales are not generally linear during any
particular quarterly period, the potential adverse effect resulting from any such events or any other disruption to Dells business could
be accentuated if it occurs during a disproportionately heavy demand or shipping cycle during any quarterly period.
A failure on the part of Dell to effectively manage a product transition will directly affect the demand for Dells products and the
profitability of Dells operations. The technology industry is characterized by continuing improvements in technology, which result in
the frequent introduction of new products, short product life cycles, and continual improvement in product price/performance
characteristics. Product transitions present some of the greatest executional challenges and risks for any technology company.
Accordingly, if Dell is unable to effectively manage a product transition, its business and results of operations could be negatively
affected. In addition, continuing technological advancement, which is a significant driver of customer demand, is largely beyond
Dells control.
Disruptions in component availability could unfavorably affect Dells performance. Dells direct business model gives it the ability to
operate with reduced levels of component and finished goods inventories. Dells financial success in recent periods has been due in
part to its supply chain management practices, including its ability to achieve rapid inventory turns. However, because Dell maintains
only minimal levels of component inventory, Dells financial performance, as well as its ability to satisfy customer needs, could be
negatively affected if it suffers a disruption in component availability.
Dells reliance on suppliers creates risks and uncertainties. Dells manufacturing process requires a high volume of quality
components that are procured from third-party suppliers. Reliance on suppliers, as well as industry supply conditions, generally
involves several risks, including the possibility of defective parts (which can adversely affect the reliability and reputation of Dells
products), a shortage of components and reduced control over delivery schedules (which can adversely affect Dells manufacturing
efficiencies), and increases in component costs (which can adversely affect Dells profitability).
Dell could experience manufacturing interruptions, delays, or inefficiencies if it is unable to timely and reliably procure components
from certain single-sourced suppliers. Dell maintains several single-source supplier relationships, either because alternative sources
are not available or the
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relationship is advantageous due to performance, quality, support, delivery, capacity, or price considerations. Even where alternative
sources of supply are available, qualification of the alternative suppliers and establishment of reliable supplies could result in delays
and a possible loss of sales, which could affect operating results adversely.
Dells results may be affected if it does not effectively hedge its exposure to fluctuations in foreign currency exchange rates. Dell
utilizes derivative instruments to hedge its exposure to fluctuations in foreign currency exchange rates and interest rates. Some of
these instruments and contracts may involve elements of market and credit risk in excess of the amounts recognized in the
Consolidated Financial Statements. For additional information about risk on financial instruments, see Item 7 Managements
Discussion and Analysis of Financial Condition and Results of Operations Market Risk. Further, Dell may experience a decrease
in revenue from its international operations if it is does not effectively hedge its exposure to currency fluctuations.
Dells continued business success may be largely dependent on its ability to obtain licenses to intellectual property developed by
others on commercially reasonable and competitive terms. If Dell or its suppliers are unable to obtain desirable technology licenses,
Dell could be prohibited from marketing products, could be forced to market products without desirable features or could incur
substantial costs to redesign its products, defend legal actions, or pay damages.
Dell cannot provide any assurance that current environmental laws, or any laws enacted in the future, will not have a material
adverse effect on Dell. Dells operations are subject to environmental regulation in each of the jurisdictions in which Dell conducts
business. Some of Dells manufacturing operations use substances that are highly regulated in various jurisdictions. If Dell does not
comply with applicable rules and regulations in connection with the use of such substances, Dell could be subject to significant
liability.
If DFS is unable to provide financing to Dells customers, Dell would be forced to find alternative sources for financing for its
customers or self-finance these activities and, as a result, could experience a decline in its cash flow from operations. Although Dell
has no economic exposure to the existing assets and liabilities of DFS, should the joint venture experience an interruption in
operations, Dell would likely have to find alternative sources for future financing arrangements with its customers. Dell is dependent
upon DFS to provide financing for a significant number of customers who elect to finance Dell products, and DFS is highly
dependent upon CIT to access the capital markets to provide funding for these transactions. If CIT is unable to access the capital
markets, DFS may not be able to fund customer financing arrangements. Upon any such interruption in services, Dell would be
forced to find alternative sources for financing for its customers or self-finance these activities. Dells alternatives could include
negotiating a financing arrangement with another entity or financing customer purchases itself. Absent such an alternative financing
arrangement, Dell could experience reductions in cash flows due to losses in originations of financing arrangements. Although Dell
believes that it can find alternative sources for financing for these activities, Dell could nonetheless experience a decline in its cash
flow from operations if it is unable to do so in a timely manner. Currently, Dell does not anticipate any such interruption in DFS
operations.
Armed hostilities, terrorism or public health issues could have a material adverse effect on Dells business. Armed hostilities,
terrorism, or public health issues, whether in the U.S. or abroad, could cause damage or disruption to Dell, its suppliers or customers,
or could create political or economic instability, any of which could have a material adverse effect on Dells business. Although it is
impossible to predict the consequences of any such events, such events could result in a decrease in demand for Dells products,
could make it difficult or impossible for Dell to deliver products or for its suppliers to deliver components, and could create delay
and inefficiencies in Dells supply chain.
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Trademarks and Service Marks
Unless otherwise noted, trademarks appearing in this Report are trademarks of Dell. Dell disclaims proprietary interest in the marks
and names of others. EMC is a registered trademark of EMC Corporation.
Website Access to Dells SEC Reports
Dell maintains an Internet website at www.dell.com. Dells periodic reports with the Securities and Exchange Commission (SEC)
(including annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and Section 16 filings) are
accessible through Dells Investor Relations website at www.dell.com/investor, free of charge, as soon as reasonably practicable after
these reports are filed electronically with the SEC.
Executive Officers of Dell
The following table sets forth the name, age, and position of each of the persons who were serving as executive officers of Dell as of
March 31, 2004:

Name

Michael S. Dell
Kevin B. Rollins
William J. Amelio
Paul D. Bell
Jeffrey W. Clarke
Thomas B. Green
John S. Hamlin
Joseph A. Marengi
John K. Medica
Rosendo G. Parra
James M. Schneider

Age

39
51
46
43
41
49
38
50
45
44
51

Title

Chairman of the Board and Chief Executive Officer


President and Chief Operating Officer
Senior Vice President, Asia Pacific-Japan
Senior Vice President, Europe, Middle East and Africa
Senior Vice President, Product Group
Senior Vice President, Law and Administration and Secretary
Senior Vice President, U.S. Consumer Business
Senior Vice President, Americas
Senior Vice President, Product Group
Senior Vice President, Americas
Senior Vice President and Chief Financial Officer

Michael S. Dell Mr. Dell has served as the Chairman of the Board and Chief Executive Officer of Dell since he founded the
company in 1984. He serves as an IT governor of the World Economic Forum, is a member of the World Economic Forum Foundation
Board, serves on the executive committee of the International Business Council, and is a member of the U.S. Business Council. He is
also a member of the Computer Systems Policy Project, serves on the U.S. Presidents Council of Advisors on Science and
Technology, and sits on the governing board of the Indian School of Business in Hyderabad, India.
Kevin B. Rollins Mr. Rollins currently serves as President and Chief Operating Officer of Dell. In this role, he is responsible for
Dells day-to-day global operations and, with Mr. Dell, establishes Dells strategic direction. Mr. Rollins joined Dell in April 1996 as
Senior Vice President, Corporate Strategy, was named Senior Vice President, General Manager Americas in May 1996, and was
named Vice Chairman in 1997. In 2001, Mr. Rollins title was changed from Vice Chairman to President and Chief Operating Officer.
For 12 years prior to joining Dell, Mr. Rollins was employed by Bain & Company, an international strategy consulting firm, most
recently serving as a director and partner. Mr. Rollins received a Master of Business Administration degree and a Bachelor of Arts
degree from Brigham Young University. Mr. Rollins is the Co-Chairman of the Presidents Leadership Council at Brigham Young
University, where he founded and continues to sponsor the Rollins Center for E-Commerce. In April 2003, Mr. Rollins was appointed
by President George W. Bush to serve on the Advisory Committee for Trade Policy and Negotiation, offering counsel to the U.S. Trade
Representative on matters of policy affecting national interests. Mr. Rollins is also active in the American Enterprise Institute.
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William J. Amelio Mr. Amelio joined Dell in March 2001 as Senior Vice President, Relationship Group, a position he shared with
Mr. Marengi, and was named Senior Vice President, Asia Pacific-Japan in May 2001. In this position, Mr. Amelio is responsible for
Dells operations in all markets in the Asia Pacific-Japan region, including Dells manufacturing and customer service centers in that
region. Prior to joining Dell, Mr. Amelio was employed by NCR Corp., last serving as Executive Vice President and Chief Operating
Officer of NCRs Retail and Financial Group. Prior to joining NCR, Mr. Amelio served as the President and Chief Executive Officer
for Honeywell International Inc.s transportation and power systems divisions. Preceding that, he led the turbo charging systems
business at AlliedSignal Inc. before its merger with Honeywell. His career also includes 18 years with IBM in a variety of seniormanagement positions, including general manager of operations for IBMs personal computer company. Mr. Amelio holds a masters
degree in Management from Stanford University and a bachelors degree in Chemical Engineering from Lehigh University.
Paul D. Bell Mr. Bell joined Dell in 1996 and has served as Senior Vice President, Europe, Middle East and Africa since February
2000. In this role, Mr. Bell is responsible for Dells operations in all markets in the Europe, Middle East and Africa region, including
Dells manufacturing and customer service centers in that region. Prior to this, Mr. Bell served as Senior Vice President, Home and
Small Business. Prior to joining Dell, Mr. Bell was a management consultant with Bain & Company for six years, including two years
as a consultant for Dell. Mr. Bell received bachelors degrees in Fine Arts and Business Administration from Pennsylvania State
University and a Master of Business Administration degree from the Yale School of Organization and Management.
Jeffrey W. Clarke Mr. Clarke has served as Senior Vice President, Product Group since January 2003. In this role, he is responsible,
along with Mr. Medica, for the worldwide development, marketing, quality, and delivery into manufacturing of all Dell client,
workstation, networking, server and storage systems, as well as the strategic technology direction for these businesses. Mr. Clarke
joined Dell in 1987 as a quality engineer and has served in a variety of engineering, and management roles. In 1995 Mr. Clarke became
the director of desktop development, and most recently Mr. Clarke served as Vice President and General Manager, Relationship
Product Group. Mr. Clarke received a bachelors degree in Electrical Engineering from the University of Texas at San Antonio.
Thomas B. Green Mr. Green has served as Senior Vice President, Law and Administration since 1997, and is responsible for
overseeing Dells legal and governmental affairs. Mr. Green joined Dell in 1994 as General Counsel and Secretary, positions he
continues to hold. Before joining Dell, Mr. Green served as Executive Vice President and General Counsel of Chicago Title & Trust
Company for two years and as Executive Vice President and General Counsel of Trammell Crow Company for two years. Prior to
joining Trammel Crow, Mr. Green was a partner in the law firm of Jones, Day, Reavis & Pogue. Mr. Green served as a law clerk to
former U.S. Supreme Court Chief Justice Warren Burger and received a Bachelor of Arts degree in English and a Juris Doctor degree
from the University of Utah.
John S. Hamlin Mr. Hamlin has served as general manager of the U.S. Consumer business since May 2000 and was named Senior
Vice President, U.S. Consumer Business in January 2003. In this role, he is responsible for all sales, marketing, and customer service
activities for the consumer market in the U.S. Prior to his current role, Mr. Hamlin served as Vice President, Home and Small Business
in Japan and managed Dells Preferred Accounts segment in Japan. Mr. Hamlin joined Dell in March 1996 and held a variety of
positions within Dell prior to moving to Japan. Prior to joining Dell, Mr. Hamlin was in venture capital for three years and a
management consultant for Bain & Company for six years. Mr. Hamlin is a graduate of Dartmouth College and holds a masters
degree in Business Administration from Harvard Business School.
Joseph A. Marengi Mr. Marengi joined Dell in 1997 and serves as Senior Vice President, Americas. In this position, Mr. Marengi
shares responsibility with Mr. Parra for Dells Americas units, serving large and small corporate, government, education, healthcare,
and small and medium business customers in the U.S., Canada, and Latin America. He is also responsible for Dells
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services business and for Dells manufacturing operations in Austin and Nashville. Prior to joining Dell, Mr. Marengi worked at
Novell, Inc., most recently serving as its President and Chief Operating Officer. Prior to joining Novell in 1989, Mr. Marengi served as
Vice President of Channel Sales for Excelan, Inc. and in various other executive, sales, and information management positions. From
1978 through 1981, Mr. Marengi served in the U.S. Coast Guard and Coast Guard Reserve, reaching the rank of Lieutenant
Commander. Mr. Marengi earned a bachelors degree in Public Administration from the University of Massachusetts and a masters
degree in Management from the University of Southern California. Mr. Marengi serves on the Corporate Advisory Board of the USC
Marshall School of Business.
John K. Medica Mr. Medica was named Senior Vice President, Product Group in January 2003. In this role, he is responsible, along
with Mr. Clarke, for the worldwide development, marketing, quality, and delivery into manufacturing of all Dell client, workstation,
networking, server and storage systems, as well as the strategic technology direction for these businesses. Mr. Medica joined Dell in
1993 as Vice President, Portable Systems. In 1996, Mr. Medica was named President and Chief Operating Officer of Dells Japan
division. Mr. Medica returned to the U.S. as Vice President, Procurement in August 1997 and later served as Vice President, Web
Products Group and Vice President and General Manager, Transactional Product Group. Prior to joining Dell, Mr. Medica held a
variety of development and operations positions over a ten-year period at Apple Computer. Mr. Medica graduated from Wake Forest
University with a masters degree in Business Administration and holds a bachelors degree in Electrical Engineering from Manhattan
College.
Rosendo G. Parra Mr. Parra joined Dell in 1993 and serves as Senior Vice President, Americas. In this position, he shares
responsibility with Mr. Marengi for Dells Americas units, serving large and small corporate, government, education, healthcare, and
small and medium business customers in the U.S., Canada, and Latin America. He is also responsible for Dells services business and
for Dells manufacturing operations in Austin and Nashville. Prior to joining Dell, Mr. Parra held various sales and general
management positions with GRiD Systems Corporation, including Regional Sales Director and Vice President and General Manager of
the PC Strategic Business Unit. Before his association with GRiD, Mr. Parra spent nine years in various sales and management
positions for the business products division of RadioShack. Mr. Parra earned a bachelors degree in Marketing from the University of
Maryland.
James M. Schneider Mr. Schneider is Dells Chief Financial Officer. In this role, he is responsible for Dells finance function for all
business units worldwide, including the controller function, corporate planning, tax, treasury operations, investor relations, corporate
development, real estate, risk management, and internal audit. Mr. Schneider joined Dell in 1996 as Vice President of Finance and
Chief Accounting Officer, was named Senior Vice President in 1998 and Chief Financial Officer in 2000. For three years prior to
joining Dell, Mr. Schneider was employed by MCI Communications Corporation, last serving as Senior Vice President of Corporate
Finance. For 19 years prior to joining MCI, Mr. Schneider was associated with Price Waterhouse LLP, serving as a partner for
10 years. Mr. Schneider holds a bachelors degree in Accounting from Carroll College in Waukesha, Wisconsin, and is a Certified
Public Accountant. He is a member of the board of directors of General Communications, Inc. and Gap, Inc.

ITEM 2 PROPERTIES
At January 30, 2004, Dell owned or leased a total of approximately 11.3 million square feet of office, manufacturing, and warehouse
space worldwide, approximately 6.9 million square feet of which is located in the U.S. and the remainder located in various
non-U.S. countries. Dell believes that it can readily obtain additional space as may be required at competitive rates by extending
expiring leases or finding alternative space.
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Domestic Properties
Dells principal offices are located in Round Rock, Texas (north of Austin), and its U.S. manufacturing facilities are located in Austin,
Texas and Middle Tennessee.
Dell owns approximately 350 acres of land in Round Rock, Texas, and the on-site buildings. These buildings, comprising Dells Round
Rock Campus, contain an aggregate of approximately 2.1 million square feet of office and lab space. Dells sales, marketing, and
support staff for the Americas region, as well as the corporate headquarters and support functions, are located on the Round Rock
campus.
Dell also owns approximately 550 acres of land in Austin, Texas referred to as the Parmer Campus. Approximately 2.0 million square
feet of office, lab, manufacturing, and distribution space are located on the campus, including owned office and lab buildings totaling
1.1 million square feet and manufacturing/distribution facilities totaling 900,000 square feet. Approximately 220,000 square feet of the
manufacturing/distribution space is currently leased to an unrelated third-party.
Dell leases approximately 1.2 million square feet of space in Middle Tennessee. This includes a 360,000 square foot office building
leased in Nashville, Tennessee that houses sales, technical support, and administrative support staff. Also included is a 300,000 square
foot manufacturing facility in Lebanon, Tennessee and a 305,000 square foot manufacturing facility in Nashville, Tennessee.
Approximately 215,000 square feet of warehouse/distribution space is subleased to an unrelated third-party.
In addition to the campuses, Dell also leases approximately 1.5 million square feet of additional space, which is primarily located in
Central Texas. Approximately 460,000 square feet is used for manufacturing and distribution and 195,000 square feet houses remote
call center and professional services sites. The remaining 860,000 square feet of office and manufacturing space, with lease expiration
dates ranging from February 2004 to December 2010, has been taken out of service and has either been subleased or is being marketed
for sale or sublease.
International Properties
At January 30, 2004, Dells non-U.S. facilities consisted of approximately 4.3 million square feet of office and manufacturing space in
approximately 41 countries. Approximately 2.4 million square feet of this space is leased property, with lease expiration dates ranging
from February 2004 to June 2020. Dell owns approximately 1.9 million square feet of space.
Dell has manufacturing and office facilities in Eldorado do Sul, Brazil; Limerick, Ireland; Penang, Malaysia; and Xiamen, China.
Approximately 100,000 square feet is leased in Eldorado do Sul. Dell has approximately 865,000 square feet of office and
manufacturing space in Ireland, the majority of which is owned by Dell. Dell owns two facilities in Penang, Malaysia totaling
580,000 square feet that combine both office and manufacturing space. Both facilities are located on land leased from the State
Authority of Penang. Approximately 340,000 square feet of office and manufacturing space is owned in Xiamen, China. Dell also
leases approximately 645,000 square feet of office space in Bangalore and Hyderabad, India, where it is expanding its customer phone
support and back-office capabilities. Dell has recently established technical and customer support and related operations in India,
Panama, Slovakia, Morocco, and China as well as design centers in China and Taiwan.

ITEM 3 LEGAL PROCEEDINGS


Dell is subject to various legal proceedings and claims arising in the ordinary course of business. Dells management does not expect
that the results in any of these legal proceedings will have a material adverse effect on Dells financial condition, results of operations,
or cash flows.
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ITEM 4 SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS


No matter was submitted to a vote of Dells stockholders, through the solicitation of proxies or otherwise, during the fourth quarter of
fiscal 2004.

PART II

ITEM 5 MARKET FOR REGISTRANTS COMMON EQUITY, RELATED STOCKHOLDER


MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Market Information
Dells common stock is listed on The Nasdaq National Market under the symbol DELL. Information regarding the market prices of
Dells common stock may be found in Note 10 of Notes to Consolidated Financial Statements included in Item 8 Financial
Statements and Supplementary Data.
Holders
As of March 26, 2004, Dells closing stock price was $33.40 and there were 46,495 holders of record of Dells common stock.
Dividends
Dell has never declared or paid any cash dividends on shares of its common stock and currently does not anticipate paying any cash
dividends in the immediate future. Any future determination to pay cash dividends will be at the discretion of Dells Board of
Directors.
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ITEM 6 SELECTED FINANCIAL DATA
The following selected financial data should be read in conjunction Item 7 Managements Discussion and Analysis of Financial
Condition and Results of Operations and Item 8 Financial Statements and Supplementary Data.

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002(a)

February 2,
2001(b)

January 28,
2000(c)

(in millions, except per share data)

Results of Operations:
Net revenue
Gross margin
Operating income
Income before cumulative effect
of change in accounting
principle(d)
Net income
Earnings per common share:
Before cumulative effect of
change in accounting
principle:
Basic
Diluted
After cumulative effect of
change in accounting
principle:
Basic
Diluted
Number of weighted average
shares outstanding:
Basic
Diluted
Cash Flow and Balance Sheet Data:
Net cash provided by operating
activities
Cash, cash equivalents and
investments
Total assets
Long-term debt
Total stockholders equity

$41,444
7,552
3,544

$35,404
6,349
2,844

$31,168
5,507
1,789

$31,888
6,443
2,663

$25,265
5,218
2,263

2,645
$ 2,645

2,122
$ 2,122

1,246
$ 1,246

2,236
$ 2,177

1,666
$ 1,666

$
$

1.03
1.01

$
$

0.82
0.80

$
$

0.48
0.46

$
$

0.87
0.81

$
$

0.66
0.61

$
$

1.03
1.01

$
$

0.82
0.80

$
$

0.48
0.46

$
$

0.84
0.79

$
$

0.66
0.61

2,565
2,619

2,584
2,644

2,602
2,726

2,582
2,746

2,536
2,728

$ 3,670

$ 3,538

$ 3,797

$ 4,195

$ 3,926

11,922
19,311
505
$ 6,280

9,905
15,470
506
$ 4,873

8,287
13,535
520
$ 4,694

7,853
13,670
509
$ 5,622

6,853
11,560
508
$ 5,308

(a)

Includes a pre-tax charge of $742 million. Approximately $482 million relates to employee termination benefits, facilities closure costs, and other asset impairments and
exit costs, while the balance of $260 million relates to other-than-temporary declines in the fair value of equity securities.

(b)

Includes a pre-tax charge of $105 million related to employee termination benefits and facilities closure costs.

(c)

Includes a pre-tax charge of $194 million related to a purchase of in-process research and development.

(d)

Effective January 29, 2000, Dell changed its accounting for revenue recognition in accordance with the SECs Staff Accounting Bulletin (SAB) No. 101, Revenue
Recognition in Financial Statements. The cumulative effect of the change on retained earnings as of the beginning of fiscal 2001 resulted in a charge to fiscal 2001
income of $59 million (net of income taxes of $25 million). With the exception of the cumulative effect adjustment, the effect of the change on net income for the fiscal
year ended February 2, 2001 was not material.

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ITEM 7 MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF


OPERATIONS
Overview
Dell through its direct business model designs, develops, manufactures, markets, sells, and supports a wide range of computer
systems and services that are customized to customer requirements. These include enterprise systems (servers, storage and networking
products, and workstations), client systems (notebooks and desktops), software and peripherals, and service and support programs.
Dell markets and sells its products and services directly to its customers, which include large corporate, government, healthcare and
education accounts, as well as small-to-medium businesses and individual consumers. Dell conducts operations worldwide and is
managed in three geographic segments: the Americas, Europe, and Asia Pacific-Japan regions. Within the Americas, Dell is further
segmented into Business and U.S. Consumer.
Dells business strategy combines its direct customer model with a highly efficient manufacturing and supply chain management
organization and an emphasis on standards-based technologies. Dells objective is to maximize stockholder value by executing a
strategy based upon the direct model that focuses on a balance of three priorities: liquidity, profitability, and growth. This strategy
enables Dell to provide customers with superior value; high-quality, relevant technology; customized systems; superior service and
support; and products and services that are easy to buy and use. Management believes that the Dell model provides the company with
advantages in all environments and across all product segments and regions. In addition, management believes that opportunity exists
for Dells continued profitable growth by increasing its presence in existing markets, entering new markets, and pursuing additional
product and service opportunities.
The following table summarizes Dells consolidated results of operations for each of the past three fiscal years:

Fiscal Year Ended


January 30,
2004

Percentage
Change

January 31,
2003

Percentage
Change

February 1,
2002

(dollars in millions)

Net revenue
Gross margin
% of net revenue
Operating expenses
% of net revenue
Operating income
% of net revenue
Net income
% of net revenue

$41,444
$ 7,552
18.2%
$ 4,008
9.7%
$ 3,544
8.6%
$ 2,645
6.4%

17%
19%
14%
25%
25%

$35,404
$ 6,349
17.9%
$ 3,505
9.9%
$ 2,844
8.0%
$ 2,122
6.0%

14%
15%
(6)%
59%
70%

$31,168
$ 5,507
17.7%
$ 3,718
11.9%
$ 1,789
5.8%
$ 1,246
4.0%

During fiscal 2004, Dell reinforced its position as the worlds No. 1 supplier of personal computer systems as its performance
continued to outpace the industry. During the year, Dell maintained its focus on standards-based technologies and extending its
capabilities further into the enterprise by utilizing its direct-to-customer model to drive down costs while achieving profitable market
share growth. Year-over-year net unit shipments increased 26% during fiscal 2004, led by strong growth in Asia Pacific-Japan,
U.S. Consumer, and Europe. Dell increased its worldwide market share by almost 2 points during the calendar year and captured the
number one market share position at 16.7%. Net revenue increased 17% to $41.4 billion during fiscal 2004 with operating expenses
reaching a record low 9.7% of net revenue. Dells focus on maximizing operating income dollars resulted in record operating profits
and net income of $3.5 billion and $2.6 billion, respectively. Dell also delivered strong liquidity with operating cash flow of
$3.7 billion and ended the year with record cash and investments of $11.9 billion.
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During calendar 2003, overall technology spending stabilized and corporate spending started to show signs of a recovery with the
market producing positive year-over-year unit growth for the past six consecutive quarters. This growth was partially fueled by an
intensified competitive pricing environment during the year and a shift in product mix towards lower-priced products and services. In
addition, component costs continued to decline during fiscal 2004, but at a more moderate pace than fiscal 2003. These factors
contributed to a 7% year-over-year decline in average revenue per-unit sold for Dell during fiscal 2004. Dells general practice is to
aggressively pass on declines in costs to its customers in order to enhance customer value while increasing market share. Management
expects that the competitive pricing environment will continue to be challenging and Dell will continue to adjust its pricing as
necessary in response to future competitive and economic conditions.
Results of Operations
Net Revenue
During fiscal 2004, Dells strategy and execution translated to the No. 1 worldwide market share position for the calendar year. Dell
produced net revenue of $41.4 billion in fiscal 2004, compared to $35.4 billion in fiscal 2003, and $31.2 billion in fiscal 2002. The
year-over-year increase in net revenue during fiscal 2004 and 2003 was driven by strong unit growth across all regions and product
lines. Dells fiscal 2004 growth continued to exceed market growth as consolidated net unit shipments increased 26% year-over-year
while industry growth for the calendar year was only 9% (excluding Dell). During fiscal 2003, Dell produced net unit growth of 21%,
while the industry declined 1% for the calendar year (excluding Dell). Dells strong unit growth during fiscal 2004 was partially offset
by lower average selling prices, which can be primarily attributed to the increased competitive pricing environment and moderate
declines in component costs.
Dell continues to focus on extending its enterprise computing capabilities with an increase in product mix of enterprise systems to 22%
of net revenue in fiscal 2004 from 20% in fiscal 2003. Net revenue for enterprise systems increased 31% year-over-year during fiscal
2004, led by servers and storage. Dell gained 1.8 share points in shipments of x86 servers (based on standard Intel architecture) and
maintained its No. 2 share position at 23.4%, compared to 21.6% in calendar 2002. Dells revenue growth in storage of 58% during
fiscal 2004 was supported by Dells partnership with EMC Corporation and the Dell/ EMC storage area networking products as well as
Dells PowerVault line of direct and network attached storage and tape.
During fiscal 2004, Dells desktop products produced year-over-year net unit growth of 23%, as Dell maintained its No. 1 share
position worldwide. In addition, Dell held the No. 2 worldwide market share position in notebooks with net unit growth of 35%,
compared to 20% in fiscal 2003, as customer trends continue to shift more toward mobile computing. This unit growth was partially
offset by a 13% year-over-year decline in average revenue per-unit sold, resulting in net revenue growth of 18% in notebook products
for the year in this highly competitive space.
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During the year Dell also made substantial progress in its services business as well as its software and peripheral products. Dell
continues to improve on attach rates of services to Dell products, producing year-over-year revenue growth for services of 37% during
the year. Software and peripherals continued to contribute to Dells core business with fiscal 2004 year-over-year revenue growth of
27%, which includes Dells recently launched printer business. The following table summarizes Dells net revenue and annual market
share by segment for each of the past three fiscal years:

Fiscal Year Ended


January 30,
2004

Change

January 31,
2003

Change

February 1,
2002

(dollars in millions)

Net Revenue:
Americas:
Business
U.S. Consumer
Total Americas
Europe
Asia Pacific-Japan
Total net revenue
Annual Market Share(a):
Americas:
Business
U.S. Consumer
Total Americas
Europe
Asia Pacific-Japan
Worldwide

(a)

$21,888
6,715

13%
19%

$19,394
5,653

12%
26%

$17,275
4,485

28,603
8,495
4,346

14%
23%
26%

25,047
6,912
3,445

15%
8%
16%

21,760
6,429
2,979

$41,444

17%

$35,404

14%

$31,168

30.2%
23.4%
27.6%
10.5%
7.4%
16.7%

2.4
3.9
2.8
0.9
1.5
1.8

27.8%
19.5%
24.8%
9.6%
5.9%
14.9%

3.0
7.6
4.5
0.6
0.9
2.2

24.8%
11.9%
20.3%
9.0%
5.0%
12.7%

Annual market share data represents personal computer units for the full calendar year and is based upon information provided by IDC.

Americas Dell increased its No. 1 market share position during calendar 2003 by almost 3 points to 27.6%. Year-over-year net unit
growth was 23% during fiscal 2004, compared to 25% in fiscal 2003, while net revenue increased 14% and 15% during fiscal 2004
and 2003, respectively. The fiscal 2004 year-over-year increase in revenue was broad-based, but primarily led by growth in enterprise
systems of 28%.
In the Americas Business segment, net revenue increased 13% during fiscal 2004 and 12% during fiscal 2003 as corporate spending
started to show signs of a recovery. Enterprise systems provided the majority of the growth during fiscal 2004, and led the increase
during fiscal 2003, as Dell continues to focus on its enterprise product offerings. Servers contributed more than one-half of the increase
in enterprise revenue for the segment during fiscal 2004 while storage continues to produce substantial growth.
In the U.S. Consumer segment, net revenue grew 19% and 26% during fiscal 2004 and 2003, respectively. The decrease in revenue
growth during fiscal 2004, compared to fiscal 2003, was mainly due to the increased intensity of the competitive pricing environment
in this space and Dells focus on profitable growth. Dell produced strong year-over-year net unit growth in consumer notebooks during
fiscal 2004 of 67%; however, this growth was partially offset by a decline in average revenue per-unit sold with the shift in product
mix towards lower-priced products.
Europe Dell produced strong performance in Europe, which includes the Middle East and Africa, strengthening its No. 2 annual
share position with 10.5% market share during calendar 2003, compared to 9.6% during calendar 2002. Dell generated net unit growth
of 30%, including net unit
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growth in excess of 25% across all product groups, in a market that, aided by currency, grew at a more robust rate of 14% (excluding
Dell). Net revenue during fiscal 2004 increased by 23%, compared to 8% in the prior year, which included combined year-over-year
net revenue growth of 24% in the focus countries of United Kingdom, France, and Germany.
Asia Pacific-Japan Dells strongest segment revenue growth rate during fiscal 2004 was in Asia Pacific-Japan at 26%, and was led
by strong growth and expansion in China. During calendar 2003, Dell generated market share gains in Asia Pacific-Japan of
approximately 1.5 share points to 7.4% market share and the No. 3 share position. During fiscal 2004, Dells net unit growth was 38%
in a market that increased only 8% (excluding Dell), which produced combined net revenue growth of 26% in the focus countries of
Japan and China.
For additional information regarding Dells segments, see Note 8 of Notes to Consolidated Financial Statements included in Item 8
Financial Statements and Supplementary Data.
Gross Margin
Gross margin as a percentage of net revenue continued to improve in fiscal 2004 to 18.2%, compared to 17.9% in fiscal 2003 and
17.7% in fiscal 2002. The year-over-year improvement for fiscal 2004 and 2003 was primarily driven by Dells continued cost savings
initiatives. As part of managements focus on improving margins, Dell remains committed to reducing costs through four primary cost
reduction initiatives: manufacturing costs, warranty costs, structural or design costs, and overhead or operating expenses. These cost
savings initiatives also include providing certain customer technical support and back-office functions from cost effective locations as
well as driving more efficient processes and tools globally. Dells general practice is to aggressively pass on declines in costs to its
customers in order to add customer value while increasing market share. Dell currently expects the component cost and competitive
pricing environment will continue to be challenging. However, management believes that the strength of Dells direct-to-customer
business model, as well as its strong liquidity position, makes Dell better positioned than its competitors to continue profitable market
share growth in any business climate.
Operating Expenses
The following table presents information regarding Dells operating expenses during each of the past three fiscal years:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(dollars in millions)

Operating Expenses:
Selling, general and administrative
Research, development and engineering
Special charges
Total operating expenses
Operating Expenses as a percentage of net revenue:
Selling, general and administrative
Research, development and engineering
Special charges
Total operating expenses

$3,544
464

$3,050
455

$2,784
452
482

$4,008

$3,505

$3,718

8.6%
1.1

8.6%
1.3

8.9%
1.5
1.5

9.7%

9.9%

11.9%

During fiscal 2004, Dell continued to execute on maximizing operating income dollars by producing record low operating expenses as
a percentage of net revenue of 9.7%. The decrease was primarily a result of previously referred to cost reduction initiatives and Dells
continued focus and execution on cost control.
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Selling, General, and Administrative During fiscal 2004, selling, general, and administrative expenses remained relatively flat as a
percentage of net revenue, compared to fiscal 2003, but increased in absolute dollars. The increase was mainly due to higher
compensation costs and corresponds with the increase in net revenue as Dell continues to invest in global expansion efforts as part of
its strategy to profitably gain market share. Selling, general, and administrative expenses decreased as a percentage of revenue to 8.6%
in fiscal 2003, as compared to 8.9% in fiscal 2002, primarily due to Dells previously discussed cost saving initiatives and managing
expenses relative to revenue growth.
Research, Development, and Engineering Dell continues to invest in research, development, and engineering activities to develop
and introduce new products. During fiscal 2004, research, development, and engineering expenses decreased slightly as a percentage
of net revenue, compared to fiscal 2003 and 2002. The efficiencies are a result of Dells continued leverage of its streamlined
infrastructure and strategic relationships with its vendor partners. Dell expects to continue to invest in research, development, and
engineering activity and has received 980 U.S. patents and applied for an additional 629 patents as of January 30, 2004.
Special Charges During fiscal 2002, Dell reduced its workforce and exited certain activities to align its cost structure with ongoing
economic and industry conditions. Special charges of $482 million related to this action were recorded in operating expenses in the
second quarter of fiscal 2002 and included the elimination of approximately 4,000 employee positions worldwide from various
business functions and job classes. As of January 30, 2004 and January 31, 2003, substantially all accrued costs related to the
$482 million in special charges had been paid.
Investment and Other Income (Loss), net
The following table summarizes Dells investment and other income (loss), net for each of the past three fiscal years:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Investment income, primarily interest


Gains/(losses) on investments, net
Interest expense
Other
Investment and other income (loss), net

$ 200
16
(14)
(22)

$ 227
(6)
(17)
(21)

$ 314
(277)
(29)
(66)

$ 180

$ 183

$ (58)

Investment income decreased during fiscal 2004, compared to the prior fiscal year, primarily from a decline in interest rates on
investments, which was partially offset by an increase in cash equivalents and investments during the year. The fiscal 2002 loss
includes a $260 million impairment charge in the second quarter for other-than-temporary declines in fair value of Dells venture
investments due to market conditions as well as the investees inability to execute their business plans.
Income Taxes
Dells effective tax rate was 29.0% in fiscal 2004 compared to 29.9% for fiscal 2003 and 28.0% for fiscal 2002. Differences between
Dells effective tax rate and the U.S. federal statutory rate of 35% principally result from Dells geographical distribution of taxable
income and losses and differences between book and tax treatment of certain items. Dells effective tax rate may decline in future
periods as the companys business outside the U.S. continues to expand and contribute an increasing portion of Dells consolidated
operating profits.
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Consolidation of Off-Balance Sheet Arrangements
Consolidation of Leasing Affiliate Dell is currently a partner in Dell Financial Services L.P. (DFS), a joint venture with CIT
Group Inc. (CIT). The joint venture allows Dell to provide its customers with various financing alternatives while CIT provides the
financing between DFS and the customer for certain transactions. See Note 6 of Notes to Consolidated Financial Statements
included in Item 8 Financial Statements and Supplementary Data.
In January 2003, the Financial Accounting Standards Board (FASB) issued FASB Interpretation No. 46 (FIN 46), Consolidation of
Variable Interest Entities. FIN 46 provides that if an entity is the primary beneficiary of a Variable Interest Entity (VIE), the assets,
liabilities, and results of operations of the VIE should be consolidated in the entitys financial statements. Based on the guidance in
FIN 46, Dell concluded that DFS is a VIE and Dell is the primary beneficiary of DFSs expected cash flows. Accordingly, Dell began
consolidating DFSs financial results at the beginning of the third quarter of fiscal 2004. The consolidation of DFS had no impact on
Dells net income or earnings per share during fiscal 2004 because Dell has historically been recording its 70% equity interest in DFS
under the equity method. The impact to any individual line item on Dells consolidated statement of income was not material;
however, the consolidation of DFS increased Dells consolidated assets and liabilities by $588 million. CITs equity ownership in the
net assets of DFS as of January 30, 2004 was $17 million, which is recorded as minority interest and included in other non-current
liabilities on Dells consolidated statement of financial position. The consolidation has not altered the partnership agreement or risk
sharing arrangement between Dell and CIT. For a discussion of certain risks associated with DFSs activities, see Item 1
Business Factors Affecting Dells Business and Prospects.
Master Lease Facilities Dell historically maintained master lease facilities which provided the company with the ability to lease
certain real property, buildings, and equipment to be constructed or acquired. These leases have historically been accounted for as
operating leases by Dell. During fiscal 2004, Dell paid $636 million to purchase all of the assets covered by its master lease facilities.
Accordingly, the assets formerly covered by these facilities are included in Dells consolidated statement of financial position and Dell
has no remaining lease commitments under these master lease facilities as of January 30, 2004.
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Liquidity, Capital Commitments, and Contractual Cash Obligations
Liquidity
During fiscal 2004, Dell continued to maintain strong liquidity with cash flow from operations of $3.7 billion, compared to $3.5 billion
in fiscal 2003. Dell ended fiscal 2004 with a record $11.9 billion in cash and investments, an increase of $2.0 billion over the prior
fiscal year end. The following table summarizes Dells ending cash, cash equivalents, and investments and the results of Dells
consolidated statements of cash flows for the past three fiscal years:

January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Cash, cash equivalents and investments:


Cash and cash equivalents
Debt securities
Equity securities

$ 4,317
7,454
151

$ 4,232
5,442
231

$ 3,641
4,311
335

$11,922

$ 9,905

$ 8,287

Net cash flow provided by (used in):


Operating activities
Investing activities
Financing activities
Effect of exchange rate changes on cash and cash equivalents

$ 3,670
(2,814)
(1,383)
612

$ 3,538
(1,381)
(2,025)
459

$ 3,797
(2,260)
(2,702)
(104)

Net increase in cash and cash equivalents

$(1,269)

Cash, cash equivalents and investments

85

591

Operating Activities During fiscal 2004, Dell continued to generate considerable operating cash flows relative to earnings. Cash
flows from operating activities during fiscal 2004, 2003, and 2002 resulted primarily from net income, which represents Dells
principal source of cash. In addition to net income, operating cash flows have historically been impacted by changes in Dells cash
conversion cycle and, to a lesser extent, income tax benefits that result from the exercise of employee stock options. These tax benefits
totaled $181 million, $260 million, and $487 million in fiscal 2004, 2003, and 2002, respectively. These benefits represent corporate
tax deductions (that are considered taxable income to the employee) that represent the amount by which the fair value of Dells stock
exceeds the option strike price on the day the employee exercises a stock option, that reduces Dells taxes payable, and that under
generally accepted accounting principles are recorded directly to stockholders equity accounts rather than to earnings.
Dells direct model allows the company to maintain an efficient asset management system which is among the leaders in Dells
industry. The following table presents the components of Dells cash conversion cycle for each of the past three fiscal years:

Fiscal Year Ended


January 30,
2004

Days of sales outstanding(a)


Days of supply in inventory
Days in accounts payable
Cash conversion cycle

January 31,
2003

February 1,
2002

31
3
70

28
3
68

29
4
69

(36)

(37)

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(a)

Days of sales outstanding include the effect of product costs related to in-transit customer shipments (arising from the adoption of SAB 101) that are classified in other
current assets. At January 30, 2004, January 31, 2003 and February 1, 2002, days of sales outstanding included days of sales in accounts receivable and days of
in-transit customer shipments of 28 and 3 days; 24 and 4 days; and 25 and 4 days, respectively.

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The year-over-year increase in days of sales outstanding during fiscal 2004 was primarily due to stronger revenues during January
2004, than compared to the prior year. Dell defers the cost of revenue associated with in-transit customer shipments until they are
delivered and revenue is recognized. These deferred costs are included in Dells reported days of sales outstanding because
management believes it illustrates a more conservative and accurate presentation of Dells days of sales outstanding and cash
conversion cycle. These deferred costs are recorded in other current assets in Dells consolidated statement of financial position and
totaled $387 million, $423 million, and $367 million as of January 30, 2004, January 31, 2003, and February 1, 2002, respectively.
Investing Activities Cash used in investing activities during fiscal 2004 was $2.8 billion, as compared to $1.4 billion in fiscal 2003
and $2.3 billion in fiscal 2002. Cash used in investing activities principally consists of net purchases of investments and capital
expenditures for property, plant, and equipment. The increase in fiscal 2004, when compared to fiscal 2003, was primarily due to the
increase in purchases of investments, net of maturities and sales, as Dell continues to invest its cash provided by operating activities. In
addition, during fiscal 2004 Dell purchased $636 million in assets that were held in master lease facilities and previously classified as
operating leases. The decrease in cash used in investing activities from fiscal 2002 to 2003 was primarily due to an increase of
maturities and sales on investments during fiscal 2003 and timing of reinvesting cash provided by operations.
Financing Activities Cash used in financing activities during fiscal 2004 was $1.4 billion, as compared to $2.0 billion in fiscal 2003
and $2.7 billion in fiscal 2002. Financing activities primarily consist of the repurchase of Dell common stock, partially offset by the
issuance of common stock under employee stock option plans. The decrease in cash used during fiscal 2004, compared to fiscal 2003,
was primarily due to an increase in the number of shares issued under employee plans and an increase in the weighted average exercise
price of stock options exercised. In addition, the aggregate value of common stock repurchased by Dell declined during fiscal 2004,
which was primarily due to a respective decrease in the weighted average share price of common stock repurchased by Dell. The
decrease in cash used during fiscal 2003, compared to fiscal 2002, was mainly due to the settlement of put obligations at the beginning
of the fourth quarter of fiscal 2003.
Dell has historically generated annual cash flows from operating activities in amounts greater than net income, driven mainly by its
efficient cash conversion cycle metrics. Management currently believes that Dells fiscal 2005 cash flows from operations will
continue to exceed net income and will be more than sufficient to support Dells operations and capital requirements. Dell currently
anticipates that it will continue to utilize its strong liquidity and cash flows from operations to repurchase its common stock, invest in
systems and processes, invest in the growth of its enterprise products, and make a limited number of strategic equity investments.
Capital Commitments
Share Repurchase Program Dell has a share repurchase program that authorizes the purchase of up to 1.25 billion shares of
common stock to manage the dilution resulting from shares issued under Dells employee stock plans. As of the end of fiscal 2004,
Dell had cumulatively repurchased 1.1 billion shares for an aggregate cost of approximately $14 billion. During fiscal 2004, Dell
repurchased 63 million shares of common stock for an aggregate cost of $2.0 billion. Through the fourth quarter of fiscal 2003, Dell
previously utilized equity instrument contracts to facilitate its repurchase of common stock. All remaining put and call contracts were
settled in full during the fourth quarter of fiscal 2003. Dell now effects its share repurchases entirely through open market transactions
and expects to continue to repurchase shares of common stock through a systematic program of open market purchases that will return
cash to stockholders and mitigate dilution. For the first quarter of fiscal 2005, Dell expects to spend approximately $1.1 billion
repurchasing shares. Dell evaluates its share repurchase program quarterly and expects share repurchases during fiscal 2005 to increase
compared to fiscal 2004.
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Capital Expenditures During fiscal 2004, Dell spent $329 million on property, plant, and equipment and $636 million to purchase
all of the assets covered by its master lease facilities. Product demand and mix, as well as ongoing efficiencies in operating and
information technology infrastructure, influence the level and prioritization of Dells capital expenditures. Capital expenditures for
fiscal 2005 are currently expected to be approximately $450 million. Capital expenditures during fiscal 2005 are anticipated to be
funded by cash flows from operating activities and are estimated to increase compared to recent years due to Dells worldwide
expansion and the need for additional capacity.
Restricted Cash Pursuant to the joint venture agreement between DFS and CIT, DFS is required to maintain certain escrow cash
accounts. Due to the consolidation of DFS, $253 million in restricted cash is included in other current assets on Dells consolidated
statement of financial position as of January 30, 2004.
Contractual Cash Obligations
The following table summarizes Dells contractual cash obligations as of January 30, 2004. As of the end of fiscal 2004, Dell had no
material purchase obligations other than those obligations included as liabilities in Dells consolidated statement of financial position.
Purchase orders for raw materials or other goods and services are not included in the table below as they typically represent
authorizations to purchase rather than binding agreements.

Payments Due by Period

Total

Fiscal 2005

Fiscal 20062007

Fiscal 20082009

Beyond

(in millions)

Operating leases
Advances under credit facilities
Long-term debt, including current portion

$197
159
507

$ 53
57
2

$ 69
102
3

$ 40

$ 35

499

Total contractual cash obligations

$863

$ 112

$ 174

$ 43

$534

Operating Leases Dell leases property and equipment, manufacturing facilities, and office space under non-cancelable leases.
Certain of these leases obligate Dell to pay taxes, maintenance, and repair costs.
Advances Under Credit Facilities DFS maintains credit facilities with CIT which provide DFS with a funding capacity of up to
$1.0 billion. Due to the consolidation of DFS, outstanding advances under these facilities totaled $159 million and are included in
other current and non-current liabilities on Dells consolidated statement of financial position as of January 30, 2004.
Long-Term Debt As of January 30, 2004, Dell had outstanding $200 million in Senior Notes due April 15, 2008 and $300 million in
Senior Debentures due April 15, 2028. For additional information regarding these issuances, see Note 2 of Notes to Consolidated
Financial Statements included in Item 8 Financial Statements and Supplementary Data.
Concurrent with the issuance of the Senior Notes and Senior Debentures, Dell entered into interest rate swap agreements converting
Dells interest rate exposure from a fixed rate to a floating rate basis to better align the associated interest rate characteristics to its cash
and investments portfolio. The interest rate swap agreements have an aggregate notional amount of $200 million maturing April 15,
2008 and $300 million maturing April 15, 2028. The floating rates are based on three-month London Interbank Offered Rates
(LIBOR) plus 0.41% and 0.79% for the Senior Notes and Senior Debentures, respectively. As a result of the interest rate swap
agreements, Dells effective interest rates for the Senior Notes and Senior Debentures were 1.733% and 2.068%, respectively, for fiscal
2004.
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Market Risk
Dell is exposed to a variety of risks, including foreign currency exchange rate fluctuations and changes in the market value of its
investments. In the normal course of business, Dell employs established policies and procedures to manage these risks.
Foreign Currency Hedging Activities
Dells objective in managing its exposure to foreign currency exchange rate fluctuations is to reduce the impact of adverse fluctuations
on earnings and cash flows associated with foreign currency exchange rate changes. Accordingly, Dell utilizes foreign currency option
contracts and forward contracts to hedge its exposure on forecasted transactions and firm commitments in most of the foreign countries
in which it operates. The principal currencies hedged during fiscal 2004 were the Euro, British Pound, Japanese Yen, and Canadian
Dollar. Dell monitors its foreign currency exchange exposures to ensure the overall effectiveness of its foreign currency hedge
positions. However, there can be no assurance Dells foreign currency hedging activities will substantially offset the impact of
fluctuations in currency exchange rates on its results of operations and financial position.
Based on Dells foreign currency cash flow hedge instruments outstanding at January 30, 2004 and January 31, 2003, Dell estimates a
maximum potential one-day loss in fair value of approximately $53 million and $30 million, respectively, using a Value-at-Risk
(VAR) model. The VAR model estimates were made assuming normal market conditions and a 95% confidence level. Dell used a
Monte Carlo simulation type model that valued its foreign currency instruments against a thousand randomly generated market price
paths. Forecasted transactions, firm commitments, fair value hedge instruments, and accounts receivable and payable denominated in
foreign currencies were excluded from the model. The VAR model is a risk estimation tool, and as such, is not intended to represent
actual losses in fair value that will be incurred by Dell. Additionally, as Dell utilizes foreign currency instruments for hedging
forecasted and firmly committed transactions, a loss in fair value for those instruments is generally offset by increases in the value of
the underlying exposure. As a result of Dells hedging activities, foreign currency fluctuations did not have a material impact on Dells
results of operations and financial position during fiscal 2004, 2003, and 2002.
Cash and Investments
At January 30, 2004, Dell had $11.9 billion of total cash and investments (including investments in equity securities discussed below),
all of which are stated at fair value. Dells investment policy is to manage its total cash and investments balances to preserve principal
and liquidity while maximizing the return on the investment portfolio through the full investment of available funds. Dell diversifies
its investment portfolio by investing in multiple types of investment-grade securities and through the use of third-party investment
managers. Based on Dells investment portfolio and interest rates at January 30, 2004 and January 31, 2003, a 100 basis point increase
or decrease in interest rates would result in a decrease or increase of approximately $140 million and $100 million, respectively, in the
fair value of the investment portfolio. Changes in interest rates may affect the fair value of the investment portfolio; however, Dell will
not recognize such gains or losses unless the investments are sold.
At January 30, 2004, the fair value of investments in equity securities of privately and publicly held technology companies was
$110 million. These investments were made in order to enhance and extend Dells direct business model and core business initiatives.
Because these companies are typically early-stage companies with products or services that are not yet fully developed or that have not
yet achieved market acceptance, these investments are inherently risky. Dell currently anticipates that it will continue to make minimal
additional investments in fiscal 2005 and will focus on managing its current investments.
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Debt
Dell has entered into interest rate swap arrangements that convert its fixed interest rate expense to a floating rate basis to better align
the associated interest rate characteristics to its cash and investments portfolio. The interest rate swaps qualify for hedge accounting
treatment pursuant to Statement of Financial Accounting Standards (SFAS) No. 133, Accounting for Derivative Instruments and
Hedging Activities, as amended. Dell has designated the issuance of the Senior Notes and Senior Debentures and the related interest
rate swap agreements as an integrated transaction. The difference between Dells carrying amounts and fair value of its long-term debt
and related interest rate swaps was not material at January 30, 2004 and January 31, 2003. The differential to be paid or received on
the interest rate swap agreements is accrued and recognized as an adjustment to interest expense as interest rates change.
Factors Affecting Dells Business and Prospects
There are numerous factors that affect Dells business and the results of its operations. These factors include general economic and
business conditions; the level of demand for Dells products and services; the level and intensity of competition in the technology
industry and the pricing pressures that have resulted; the ability of Dell to timely and effectively manage periodic product transitions,
as well as component availability and cost; the ability of Dell to develop new products based on new or evolving technology and the
markets acceptance of those products; the ability of Dell to manage its inventory levels to minimize excess inventory, declining
inventory values and obsolescence; the product, customer, and geographic sales mix of any particular period; Dells ability to
effectively manage its operating costs; and the effect of armed hostilities, terrorism, or public health issues on the economy generally,
on the level of demand for Dells products and services, and on Dells ability to manage its supply and delivery logistics in such an
environment. For a discussion of these and other factors affecting Dells business and prospects, see Item 1 Business Factors
Affecting Dells Business and Prospects.
Critical Accounting Policies
Dell prepares its financial statements in conformity with generally accepted accounting principles in the United States of America
(GAAP). The preparation of GAAP financial statements requires certain estimates, assumptions, and judgments to be made that may
affect Dells consolidated statement of financial position and results of operations. Dell believes its most critical accounting policies
relate to revenue recognition, warranty accruals, and income taxes. Management has discussed the development, selection, and
disclosure of its critical accounting policies with the Audit Committee of Dells Board of Directors. These critical accounting policies
and Dells other accounting policies are described in Note 1 of the Notes to Consolidated Financial Statements included in Item 8
Financial Statements and Supplementary Data.
Revenue Recognition Dell frequently enters into sales arrangements with customers that contain multiple elements or deliverables
such as hardware, software, peripherals, and services. Judgments and estimates are critical to ensure compliance with GAAP. These
judgments relate to the allocation of the proceeds received from an arrangement to the multiple elements, the determination of whether
any undelivered elements are essential to the functionality of the delivered elements, and the appropriate timing of revenue
recognition. Dell offers extended warranty and service contracts to customers that extend and/or enhance the technical support, parts,
and labor coverage offered as part of the base warranty included with the product. Revenue from extended warranty and service
contracts, for which Dell is obligated to perform, is recorded as deferred revenue and subsequently recognized over the term of the
contract or when the service is completed. Revenue from sales of third-party extended warranty and service contracts, for which Dell is
not obligated to perform, is recognized on a net basis at the time of sale.
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Estimates that further impact revenue recognition relate primarily to customer sales returns and allowance for doubtful accounts. Both
estimates are relatively predictable based on historical experience. The primary factors affecting Dells accrual for estimated customer
returns include estimated return rates as well as the number of units shipped that still have a right of return as of the balance sheet date.
During recent fiscal years, customer returns as a percentage of gross revenues have declined to approximately 1%. Factors affecting
Dells allowance for doubtful accounts include historical and anticipated customer default rates of the various aging categories of
accounts receivable. Each quarter, Dell reevaluates its estimates to assess the adequacy of its recorded accruals for customer returns
and allowance for doubtful accounts and adjusts the amounts as necessary.
Warranty Dell records warranty liabilities at the time of sale for the estimated costs that may be incurred under its basic limited
warranty. The specific warranty terms and conditions vary depending upon the product sold and country in which Dell does business,
but generally includes technical support, repair parts, labor, and a period ranging from 90 days to three years. Factors that affect Dells
warranty liability include the number of installed units currently under warranty, historical and anticipated rates of warranty claims on
those units, and cost per claim to satisfy Dells warranty obligation. The anticipated rate of warranty claims is the primary factor
impacting Dells estimated warranty obligation. The other factors are relatively insignificant because the average remaining aggregate
warranty period of the covered installed base is approximately 20 months, repair parts are generally already in stock or available at
pre-determined prices, and labor rates are generally arranged at pre-established amounts with service providers. Warranty claims are
relatively predictable based on historical experience of failure rates. Each quarter, Dell reevaluates its estimates to assess the adequacy
of its recorded warranty liabilities and adjusts the amounts as necessary.
Income Taxes Dell calculates a provision for income taxes using the asset and liability method, under which deferred tax assets and
liabilities are recognized by identifying the temporary differences arising from the different treatment of items for tax and accounting
purposes. In determining the future tax consequences of events that have been recognized in Dells financial statements or tax returns,
judgment is required. Differences between the anticipated and actual outcomes of these future tax consequences could have a material
impact on Dells consolidated results of operations or financial position.
Recently Issued Accounting Pronouncements
In December 2003, the SEC issued SAB No. 104, Revenue Recognition, which supersedes SAB 101, Revenue Recognition in
Financial Statements. The adoption of SAB 104 did not have a material impact on Dells consolidated results of operations or financial
position. SAB 104 primarily rescinds the accounting guidance contained in SAB 101 related to multiple-element revenue arrangements
that was superseded as a result of the issuance of Emerging Issues Task Force (EITF) EITF 00-21, Accounting for Revenue
Arrangements with Multiple Deliverables. While the wording of SAB 104 has changed to reflect the issuance of EITF 00-21, the
revenue recognition principles of SAB 101 remain largely unchanged by the issuance of SAB 104, which was effective upon issuance.
In December 2003, the FASB issued FIN 46R, a revision to FIN 46. FIN 46R clarifies some of the provisions of FIN 46 and exempts
certain entities from its requirements. Entities that have adopted FIN 46 prior to this effective date can continue to apply the provisions
of FIN 46 until the effective date of FIN 46R, which is the first quarter of fiscal 2005 for Dell. Dell adopted FIN 46 at the beginning of
the third quarter of fiscal 2004, which resulted in the consolidation of DFS. See Note 6 of Notes to Consolidated Financial
Statements included in Item 8 Financial Statements and Supplementary Data. FIN 46R is not expected to have a material impact
on Dells consolidated results of operations or financial position.
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ITEM 7A QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


Response to this item is included in Item 7 Managements Discussion and Analysis of Financial Condition and Results of
Operations Market Risk.
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ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA


INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Page

Financial Statements:
Report of Independent Auditors
Consolidated Statements of Financial Position at January 30, 2004
and January 31, 2003
Consolidated Statements of Income for each of the three fiscal years
ended January 30, 2004
Consolidated Statements of Cash Flows for each of the three fiscal
years ended January 30, 2004
Consolidated Statements of Stockholders Equity for each of the three
fiscal years ended January 30, 2004
Notes to Consolidated Financial Statements
Financial Statement Schedule:
Schedule II Valuation and Qualifying Accounts for each of the
three fiscal years ended January 30, 2004

30
31
32
33
34
35

57

All other schedules are omitted because they are not applicable.
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REPORT OF INDEPENDENT AUDITORS
To the Board of Directors and Stockholders of
Dell Inc.
In our opinion, the consolidated financial statements listed in the accompanying index present fairly, in all material respects, the
financial position of Dell Inc. and its subsidiaries at January 30, 2004 and January 31, 2003, and the results of their operations and
their cash flows for each of the three fiscal years in the period ended January 30, 2004, in conformity with accounting principles
generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the
accompanying index, presents fairly, in all material respects, the information set forth therein when read in conjunction with the related
consolidated financial statements. These financial statements and financial statement schedule are the responsibility of Dells
management; our responsibility is to express an opinion on these financial statements and financial statement schedule based on our
audits. We conducted our audits of these statements in accordance with auditing standards generally accepted in the United States of
America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are
free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the
financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the
overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
As discussed in Note 1 to the consolidated financial statements, during fiscal 2004 Dell changed its method of accounting to
consolidate the results of Dell Financial Services L.P., an existing joint venture.
PRICEWATERHOUSECOOPERS LLP
Austin, Texas
February 12, 2004
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DELL INC.
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
(in millions)
January 30,
2004

January 31,
2003

$ 4,317
835
3,635
327
1,519

$ 4,232
406
2,586
306
1,394

10,633
1,517
6,770
391

8,924
913
5,267
366

$19,311

$15,470

ASSETS
Current assets:
Cash and cash equivalents
Short-term investments
Accounts receivable, net
Inventories
Other
Total current assets
Property, plant and equipment, net
Investments
Other non-current assets
Total assets

LIABILITIES AND STOCKHOLDERS EQUITY


Current liabilities:
Accounts payable
Accrued and other
Total current liabilities
Long-term debt
Other non-current liabilities
Commitments and contingent liabilities (Note 7)
Total liabilities
Stockholders equity:
Preferred stock and capital in excess of $.01 par value;
shares issued and outstanding: none
Common stock and capital in excess of $.01 par value;
shares authorized: 7,000; shares issued: 2,721 and 2,681,
respectively
Treasury stock, at cost; 165 and 102 shares, respectively
Retained earnings
Other comprehensive loss
Other
Total stockholders equity
Total liabilities and stockholders equity

$ 7,316
3,580

$ 5,989
2,944

10,896
505
1,630

8,933
506
1,158

13,031

10,597

6,823
(6,539)
6,131
(83)
(52)

6,018
(4,539)
3,486
(33)
(59)

6,280

4,873

$19,311

$15,470

The accompanying notes are an integral part of these consolidated financial statements.
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DELL INC.
CONSOLIDATED STATEMENTS OF INCOME
(in millions, except per share amounts)
Fiscal Year Ended
January 30,
2004

January 31,
2003

February 1,
2002

$41,444
33,892

$35,404
29,055

$31,168
25,661

7,552

6,349

5,507

3,544
464

3,050
455

2,784
452
482

Total operating expenses

4,008

3,505

3,718

Operating income
Investment and other income (loss), net

3,544
180

2,844
183

1,789
(58)

Income before income taxes


Income tax provision

3,724
1,079

3,027
905

1,731
485

$ 2,645

$ 2,122

$ 1,246

1.03

0.82

0.48

1.01

0.80

0.46

Net revenue
Cost of revenue
Gross margin
Operating expenses:
Selling, general and administrative
Research, development and engineering
Special charges

Net income
Earnings per common share:
Basic
Diluted
Weighted average shares outstanding:
Basic
Diluted

2,565
2,619

2,584
2,644

2,602
2,726

The accompanying notes are an integral part of these consolidated financial statements.
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DELL INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)
Fiscal Year Ended

Cash flows from operating activities:


Net income
Adjustments to reconcile net income to net cash provided by
operating activities:
Depreciation and amortization
Tax benefits of employee stock plans
Special charges
(Gains)/losses on investments
Other, primarily effects of exchange rate changes on
monetary assets and liabilities denominated in foreign
currencies
Changes in:
Operating working capital
Non-current assets and liabilities
Net cash provided by operating activities
Cash flows from investing activities:
Investments:
Purchases
Maturities and sales
Cash assumed in consolidation of Dell Financial Services L.P.
Capital expenditures
Purchase of assets held in master lease facilities
Net cash used in investing activities
Cash flows from financing activities:
Purchase of common stock
Issuance of common stock under employee plans and other
Net cash used in financing activities
Effect of exchange rate changes on cash and cash equivalents
Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

January 30,
2004

January 31,
2003

February 1,
2002

$ 2,645

$ 2,122

$ 1,246

263
181

(16)

211
260

239
487
742
17

(548)

(483)

178

872
273

1,210
212

826
62

3,670

3,538

3,797

(12,099)
10,078
172
(329)
(636)

(8,736)
7,660

(305)

(5,382)
3,425

(303)

(2,814)

(1,381)

(2,260)

(2,000)
617

(2,290)
265

(3,000)
298

(1,383)

(2,025)

(2,702)

612

459

(104)

85
4,232

591
3,641

(1,269)
4,910

$ 4,317

$ 4,232

$ 3,641

The accompanying notes are an integral part of these consolidated financial statements.
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DELL INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY
(in millions)
Common Stock
and Capital in
Excess of
Par Value

Balances at February 2, 2001


Net income
Change in net unrealized gain
on investments, net of taxes
of $36
Foreign currency translation
adjustments
Change in net unrealized gain
on derivative instruments,
net of taxes of $15
Total comprehensive income
Stock issuances under
employee plans, including
tax benefits
Purchases and retirements
Other
Balances at February 1, 2002
Net income
Change in net unrealized gain
on investments, net of taxes
of $14
Foreign currency translation
adjustments
Change in net unrealized loss
on derivative instruments,
net of taxes of $42
Total comprehensive income
Stock issuances under
employee plans, including
tax benefits
Purchases
Other
Balances at January 31, 2003
Net income
Change in net unrealized gain
on investments, net of taxes
of $19
Foreign currency translation
adjustments

Treasury Stock

Shares

Amount

Shares

2,601

$4,795

Amount

Retained
Earnings

Other
Comprehensive
Income (Loss)

Other

Total

62

$(74)

$ 5,622
1,246

$ 839
1,246

(65)

(65)

39

39
1,222

69
(16)

843
(30)
(3)

52

(2,249)

(2,249)

(721)

10

853
(3,000)
(3)

1,364
2,122

38

(64)

4,694
2,122

2,654

5,605

52

26

26

(101)

(101)
2,051

27

410

50

(2,290)

(1)

416
(2,290)
2

2,681

6,018

102

(4,539)

3,486
2,645

(33)

(59)

4,873
2,645

(35)

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Change in net unrealized loss


on derivative instruments,
net of taxes of $5
Total comprehensive income
Stock issuances under
employee plans, including
tax benefits
Purchases
Other
Balances at January 30, 2004

(21)

(21)
2,595

40

805

63

(2,000)

2,721

$6,823

165

$(6,539)

$6,131

$ (83)

7
$(52)

805
(2,000)
7
$ 6,280

The accompanying notes are an integral part of these consolidated financial statements.
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DELL INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 Description of Business and Summary of Significant Accounting Policies
Description of Business Dell Inc. (formerly Dell Computer Corporation), a Delaware corporation, and its consolidated subsidiaries
(collectively referred to as Dell) designs, develops, manufactures, markets, sells, and supports a wide range of computer systems and
services that are customized to customer requirements. These include enterprise systems (servers, storage and networking products,
and workstations), client systems (notebooks and desktops), software and peripherals, and service and support programs. Dell markets
and sells its products and services directly to its customers, which include large corporate, government, healthcare and education
accounts, as well as small-to-medium businesses and individual consumers.
Fiscal Year Dells fiscal year is the 52- or 53-week period ending on the Friday nearest January 31. Fiscal 2004, 2003, and 2002 all
included 52 weeks.
Principles of Consolidation The accompanying consolidated financial statements have been prepared in accordance with generally
accepted accounting principles in the United States of America (GAAP). All significant intercompany transactions and balances
have been eliminated.
Dell is currently a partner in Dell Financial Services L.P. (DFS), a joint venture with CIT Group Inc. (CIT). The joint venture
allows Dell to provide its customers with various financing alternatives while CIT provides the financing between DFS and the
customer for certain transactions. In January 2003, the Financial Accounting Standards Board (FASB) issued FASB Interpretation
No. 46 (FIN 46), Consolidation of Variable Interest Entities. FIN 46 provides that if an entity is the primary beneficiary of a Variable
Interest Entity (VIE), the assets, liabilities, and results of operations of the VIE should be consolidated in the entitys financial
statements. Based on the guidance in FIN 46, Dell concluded that DFS is a VIE and Dell is the primary beneficiary of DFSs expected
cash flows. Accordingly, Dell began consolidating DFSs financial results at the beginning of the third quarter of fiscal 2004. See
Note 6 of Notes to Consolidated Financial Statements.
Use of Estimates The preparation of financial statements in accordance with GAAP requires the use of managements estimates.
These estimates are subjective in nature and involve judgments that affect the reported amounts of assets and liabilities, the disclosure
of contingent assets and liabilities at fiscal year end, and the reported amounts of revenues and expenses during the fiscal year. Actual
results could differ from those estimates.
Cash and Cash Equivalents All highly liquid investments with original maturities of three months or less at date of purchase are
carried at cost plus accrued interest, which approximates fair value, and are considered to be cash equivalents. All other investments
not considered to be cash equivalents are separately categorized as investments.
Investments Dells investments in debt securities and publicly traded equity securities are classified as available-for-sale and are
reported at fair market value (based on quoted market prices) using the specific identification method. Unrealized gains and losses, net
of taxes, are reported as a component of stockholders equity. Realized gains and losses on investments are included in investment and
other income (loss), net when realized. All other investments are initially recorded at cost and charged against income when a decline
in the fair market value of an individual security is determined to be other-than-temporary.
Inventories Inventories are stated at the lower of cost or market with cost being determined on a first-in, first-out basis.
Property, Plant, and Equipment Property, plant, and equipment are carried at depreciated cost. Depreciation is provided using the
straight-line method over the estimated economic lives of the assets, which range from 10 to 30 years for buildings and two to five
years for all other assets.
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Leasehold improvements are amortized over the shorter of five years or the lease term. Gains or losses related to retirements or
disposition of fixed assets are recognized in the period incurred. Dell performs reviews for the impairment of fixed assets whenever
events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Dell capitalizes eligible
internal-use software development costs incurred subsequent to the completion of the preliminary project stage. Development costs are
amortized over the shorter of the expected useful life of the software or five years.
Foreign Currency Translation The majority of Dells international sales are made by international subsidiaries, most of which have
the U.S. dollar as their functional currency. Local currency transactions of international subsidiaries, which have the U.S. dollar as the
functional currency are remeasured into U.S. dollars using current rates of exchange for monetary assets and liabilities and historical
rates of exchange for nonmonetary assets. Gains and losses from remeasurement of monetary assets and liabilities are included in
investment and other income (loss), net. Dells subsidiaries that do not have the U.S. dollar as their functional currency translate assets
and liabilities at current rates of exchange in effect at the balance sheet date. Revenue and expenses from these international
subsidiaries are translated using the monthly average exchange rates in effect for the period in which the items occur. The resulting
gains and losses from translation are included as a component of stockholders equity.
Hedging Instruments Dell applies Statement of Financial Accounting Standards (SFAS) No. 133, Accounting for Derivative
Instruments and Hedging Activities, as amended, which establishes accounting and reporting standards for derivative instruments and
hedging activities. SFAS 133 requires Dell to recognize all derivatives as either assets or liabilities in its consolidated statement of
financial position and measure those instruments at fair value.
Treasury Stock Effective with the beginning of the second quarter of fiscal 2002, Dell began holding repurchased shares of its
common stock as treasury stock. Prior to that date, Dell retired all such repurchased shares which were recorded as a reduction to
retained earnings. Dell accounts for treasury stock under the cost method and includes treasury stock as a component of stockholders
equity.
Revenue Recognition Net revenue includes sales of hardware, software and peripherals, and services (including extended service
contracts and professional services). These products and services are sold either separately or as part of a multiple-element
arrangement. Dell allocates fees from multiple-element arrangements to the elements based on the relative fair value of each element,
which is generally based on the relative list price of each element. For sales of extended warranties with a separate contract price, Dell
defers revenue equal to the separately stated price. Revenue associated with undelivered elements is deferred and recorded when
delivery occurs. Product revenue is recognized, net of an allowance for estimated returns, when both title and risk of loss transfer to
the customer, provided that no significant obligations remain. Revenue from extended warranty and service contracts, for which Dell is
obligated to perform, is recorded as deferred revenue and subsequently recognized over the term of the contract or when the service is
completed. Revenue from sales of third-party extended warranty and service contracts, for which Dell is not obligated to perform, is
recognized on a net basis at the time of sale. During fiscal 2004 Dell adopted Emerging Issues Task Force (EITF) Issue 00-21,
Accounting for Revenue Arrangements with Multiple Deliverables. The consensus addresses not only when and how an arrangement
involving multiple deliverables should be divided into separate units of accounting but also how the arrangements consideration
should be allocated among separate units. EITF 00-21 did not have a material impact on Dells consolidated results of operations or
financial position.
Dell defers the cost of product revenue for in-transit shipments until the goods are delivered and revenue is recognized. In-transit
product shipments to customers totaled $387 million and $423 million as of January 30, 2004 and January 31, 2003, respectively, and
are included in other current assets on Dells consolidated statement of financial position.
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Warranty Dell records warranty liabilities at the time of sale for the estimated costs that may be incurred under its basic limited
warranty. The specific warranty terms and conditions vary depending upon the product sold and country in which Dell does business,
but generally includes technical support, repair parts, labor, and a period ranging from 90 days to three years. Factors that affect Dells
warranty liability include the number of installed units currently under warranty, historical and anticipated rates of warranty claims on
those units, and cost per claim to satisfy Dells warranty obligation. Each quarter, Dell reevaluates its estimates to assess the adequacy
of its recorded warranty liabilities and adjusts the amounts as necessary.
Shipping Costs Dells shipping and handling costs are included in cost of sales in the accompanying consolidated statement of
income for all periods presented.
Advertising Costs Advertising costs are charged to expense as incurred. Advertising expenses for fiscal 2004, 2003, and 2002, were
$473 million, $426 million, and $361 million, respectively.
Website Development Costs Dell expenses the costs of maintenance and minor enhancements to the features and functionality of its
websites.
Special Charges During the second quarter of fiscal 2002, Dell recorded a special charge of $482 million in operating expenses to
reduce its workforce and exit certain activities in order to further align its cost structure with ongoing economic and industry
conditions. As part of this undertaking, Dell eliminated approximately 4,000 employee positions worldwide from various business
functions and job classes. As of January 30, 2004 and January 31, 2003, substantially all accrued costs related to the $482 million in
special charges had been paid. In fiscal 2002, Dell also recorded a $260 million impairment charge in the second quarter for otherthan-temporary declines in fair value of Dells venture investments due to market conditions as well as the investees inability to
execute their business plans.
Income Taxes Deferred tax assets and liabilities are recorded based on the difference between the financial statement and tax basis
of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse.
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Earnings Per Common Share Basic earnings per share is based on the weighted effect of all common shares issued and outstanding,
and is calculated by dividing net income by the weighted average shares outstanding during the period. Diluted earnings per share is
calculated by dividing net income by the weighted average number of common shares used in the basic earnings per share calculation
plus the number of common shares that would be issued assuming exercise or conversion of all potentially dilutive common shares
outstanding. Dell excludes equity instruments from the calculation of diluted weighted average shares outstanding if the effect of
including such instruments is antidilutive to earnings per share. Accordingly, certain employee stock options and equity put contracts
(during fiscal 2003 and 2002 only) have been excluded from the calculation of diluted weighted average shares totaling 138 million,
192 million, and 232 million shares during fiscal 2004, 2003, and 2002, respectively. The following table sets forth the computation of
basic and diluted earnings per share for each of the past three fiscal years:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions, except per share amounts)

Numerator:
Net income
Denominator:
Weighted average shares outstanding:
Basic
Employee stock options and other
Diluted
Earnings per common share:
Basic
Diluted

$2,645

$2,122

$1,246

2,565
54

2,584
60

2,602
124

2,619

2,644

2,726

$ 1.03
$ 1.01

$ 0.82
$ 0.80

$ 0.48
$ 0.46

Pro Forma Effects of Stock-Based Compensation As of January 30, 2004, Dell had four stock-based compensation plans and an
employee stock purchase plan where stock options or purchase rights were outstanding. See Note 5 of Notes to Consolidated
Financial Statements. Dell currently applies the recognition and measurement principles of Accounting Principles Board Opinion
No. 25, Accounting for Stock Issued to Employees, and related Interpretations in accounting for those plans.
Under SFAS No. 123, Accounting for Stock-Based Compensation, the value of each option is estimated on the date of grant using the
Black-Scholes option pricing model, which was developed for use in estimating the value of freely traded options. Similar to other
option pricing models, it requires the input of highly subjective assumptions, including stock price volatility. Because (1) Dells
employee stock options have characteristics significantly different from those of traded options and (2) changes in the subjective input
assumptions can materially affect the estimated fair value, managements opinion is that the existing option pricing models (including
Black-Scholes) do not provide a reliable measure of the fair value of Dells employee stock options.
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The following table illustrates the effect on net income and earnings per share for each of the past three fiscal years as if Dell had
applied the fair value recognition provisions of SFAS No. 123 to stock-based employee compensation:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions, except per share amounts)

Net income as reported


Deduct: Total stock-based employee compensation determined
under fair value method for all awards, net of related tax effects

$2,645

$2,122

Net income pro forma

$1,816

$1,399

$ 552

Earnings per common share:


Basic as reported
Basic pro forma
Diluted as reported
Diluted pro forma

$
$
$
$

$
$
$
$

$
$
$
$

(829)

1.03
0.71
1.01
0.68

$1,246

(723)

0.82
0.54
0.80
0.51

(694)

0.48
0.21
0.46
0.19

Under the Black-Scholes option pricing model, the weighted average fair value of stock options at date of grant was $10.25, $11.41,
and $13.04, per option for options granted during fiscal 2004, 2003, and 2002, respectively. Additionally, the weighted average fair
value of the purchase rights under the employee stock purchase plan granted in fiscal 2004, 2003, and 2002 was $7.88, $7.39, and
$6.74 per right, respectively. The weighted average fair value of options and purchase rights under the employee stock purchase plan
was determined based on the Black-Scholes model weighted for all grants during the period, utilizing the following assumptions:

Fiscal Year Ended

Expected term:
Stock options
Employee stock purchase plan
Risk-free interest rate
Volatility
Dividends

January 30,
2004

January 31,
2003

3.8 years
6 months
2.99%
43%
0%

5 years
6 months
3.76%
43%
0%

February 1,
2002

5 years
6 months
4.63%
61%
0%

During fiscal 2004, Dell evaluated the historical stock option exercise behavior of its employees, among other relevant factors, and
determined that the best estimate of expected term of stock options granted in fiscal 2004 was 3.8 years, compared to the previous
expected term of 5 years. Dell used expected volatility, as well as other economic data, to estimate the volatility for fiscal 2004 and
2003 option grants, because management believes such volatility is more representative of prospective trends. In fiscal 2002, Dell used
historical trailing volatility.
Comprehensive Income Dells comprehensive income is comprised of net income, foreign currency translation adjustments,
unrealized gains and losses on derivative financial instruments related to foreign currency hedging, and unrealized gains and losses on
marketable securities classified as available-for-sale.
Recently Issued Accounting Pronouncements In December 2003, the SEC issued Staff Accounting Bulletin (SAB) No. 104,
Revenue Recognition, which supersedes SAB 101, Revenue Recognition in Financial Statements. The adoption of SAB 104 did not
have a material impact on Dells consolidated results of operations or financial position. SAB 104 primarily rescinds the accounting
guidance contained in SAB 101 related to multiple-element revenue arrangements that was superseded as a result of the issuance of
EITF 00-21. While the wording of SAB 104 has changed to
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reflect the issuance of EITF 00-21, the revenue recognition principles of SAB 101 remain largely unchanged by the issuance of
SAB 104, which was effective upon issuance.
In December 2003, the FASB issued FIN 46R, a revision to FIN 46. FIN 46R clarifies some of the provisions of FIN 46 and exempts
certain entities from its requirements. Entities that have adopted FIN 46 prior to this effective date can continue to apply the provisions
of FIN 46 until the effective date of FIN 46R, which is the first quarter of fiscal 2005 for Dell. Dell adopted FIN 46 at the beginning of
the third quarter of fiscal 2004, which resulted in the consolidation of DFS. See Note 6 of Notes to Consolidated Financial
Statements. FIN 46R is not expected to have a material impact on Dells consolidated results of operations or financial position.
Reclassifications Certain prior year amounts have been reclassified to conform to the fiscal 2004 presentation.
NOTE 2 Financial Instruments
Disclosures About Fair Values of Financial Instruments
The fair value of investments, long-term debt, and related interest rate derivative instruments has been estimated based upon market
quotes from brokers. The fair value of foreign currency forward contracts has been estimated using market quoted rates of foreign
currencies at the applicable balance sheet date. The estimated fair value of foreign currency purchased option contracts is based on
market quoted rates at the applicable balance sheet date and the Black-Scholes option pricing model. The estimates presented herein
are not necessarily indicative of the amounts that Dell could realize in a current market exchange. Changes in assumptions could
significantly affect the estimates.
Cash and cash equivalents, accounts receivable, accounts payable, and accrued and other liabilities are reflected in the accompanying
consolidated financial statements at cost, which approximates fair value because of the short-term maturity of these instruments.
Investments
The following table summarizes by major security type the fair market value and cost of Dells investments. All investments with
remaining maturities in excess of one year are recorded as long-term investments in the accompanying consolidated statement of
financial position.

January 30, 2004


Fair
Market
Value

Cost

January 31, 2003

Unrealized
Gain

Fair
Market
Value

Cost

Unrealized
Gain (Loss)

$ 33
34
5

(in millions)

Debt securities:
U.S. government and agencies
U.S. corporate
International corporate
State and municipal governments
Total debt securities
Equity securities
Total investments
Short-term
Long-term
Total investments

$5,115
2,175
159
5

$5,108
2,169
159
5

7,454
151

7
6

$3,507
1,739
151
45

$3,474
1,705
146
45

7,441
138

13
13

5,442
231

5,370
232

$7,605

$7,579

$ 26

$5,673

$5,602

$ 71

$ 835
6,770

$ 835
6,744

$
26

$ 406
5,267

$ 402
5,200

$7,605

$7,579

$ 26

$5,673

$5,602

$ 71

72
(1)

4
67

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As of January 30, 2004, Dell had approximately 530 debt investment positions that had fair market values below their carrying values
for a period of less than 12 months. The fair market value and unrealized losses on these investment positions totaled $2.5 billion and
$12 million, respectively, as of January 30, 2004. The unrealized losses are due to changes in interest rates and are expected to be
temporary in nature.
The following table summarizes Dells recognized gains and losses on investments, including impairments of certain investments:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Gains
Losses
Net recognized gains (losses)

$ 94
(78)

$ 86
(92)

$ 185
(462)

$ 16

$ (6)

$ (277)

The fiscal 2002 recognized loss on investments includes a $260 million charge incurred in the second quarter for other-than-temporary
declines in fair value of Dells venture investments due to market conditions.
Dell routinely enters into securities lending agreements with financial institutions in order to enhance investment income. Dell requires
that the loaned securities be collateralized in the form of cash or securities for values which generally exceed the value of the loaned
security. As of January 30, 2004 there were no securities on loan with financial institutions.
Foreign Currency Instruments
Dell uses purchased option contracts and forward contracts designated as cash flow hedges to protect against the foreign currency
exchange risk inherent in its forecasted transactions denominated in currencies other than the U.S. dollar. Hedged transactions include
international sales by U.S. dollar functional currency entities, foreign currency denominated purchases of certain components and
intercompany shipments to some international subsidiaries. The risk of loss associated with purchased options is limited to premium
amounts paid for the option contracts. The risk of loss associated with forward contracts is equal to the exchange rate differential from
the time the contract is entered into until the time it is settled. These contracts generally expire in twelve months or less.
Dell also uses forward contracts to hedge monetary assets and liabilities, primarily receivables and payables, denominated in a foreign
currency. These contracts are not designated as hedging instruments under GAAP, and therefore, the change in the instruments fair
value is recognized currently in earnings and is reported as a component of investment and other income (loss), net. The change in the
fair value of these instruments represents a natural hedge as their gains and losses offset the changes in the underlying fair value of the
monetary assets and liabilities due to movements in currency exchange rates. These contracts generally expire in three months or less.
If the derivative is designated as a cash flow hedge, the effective portion of the change in the fair value of the derivative is initially
deferred in other comprehensive income. These amounts are subsequently recognized in income as a component of net revenue or cost
of revenue in the same period the hedged transaction affects earnings. The ineffective portion of the change in the fair value of cash
flow hedge is recognized currently in earnings and is reported as a component of investment and other income (loss), net. Hedge
effectiveness is measured by comparing the hedging instruments cumulative change in fair value from inception to maturity to the
forecasted transactions terminal value. During fiscal years 2004 and 2003, Dell did not discontinue any cash flow hedges as
substantially all forecasted foreign currency transactions were realized in Dells actual results. Furthermore, hedge ineffectiveness was
not material.
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At January 30, 2004, Dell held purchased option contracts with a notional amount of approximately $2.0 billion, a net asset value of
$41 million and a net unrealized deferred loss of $58 million, net of taxes. At January 30, 2004, Dell held forward contracts with a
notional amount of approximately $3.0 billion, a net liability value of $185 million and a net unrealized loss of $24 million, net of
taxes.
At January 31, 2003, Dell held purchased option contracts with a notional amount of approximately $2.0 billion, a net asset value of
$31 million and a net unrealized deferred loss of $37 million, net of taxes. At January 31, 2003, Dell held forward contracts with a
notional amount of approximately $2.0 billion, a net liability value of $140 million and a net unrealized loss of $25 million, net of
taxes.
Long-Term Debt and Interest Rate Risk Management
In April 1998, Dell issued $200 million 6.55% fixed rate senior notes due April 15, 2008 (the Senior Notes) and $300 million 7.10%
fixed rate senior debentures due April 15, 2028 (the Senior Debentures). Interest on the Senior Notes and Senior Debentures is paid
semi-annually, on April 15 and October 15. The Senior Notes and Senior Debentures rank pari passu and are redeemable, in whole or
in part, at the election of Dell for principal, any accrued interest and a redemption premium based on the present value of interest to be
paid over the term of the debt agreements. The Senior Notes and Senior Debentures generally contain no restrictive covenants, other
than a limitation on liens on Dells assets and a limitation on sale-leaseback transactions.
Concurrent with the issuance of the Senior Notes and Senior Debentures, Dell entered into interest rate swap agreements converting
Dells interest rate exposure from a fixed rate to a floating rate basis to better align the associated interest rate characteristics to its cash
and investments portfolio. The interest rate swap agreements have an aggregate notional amount of $200 million maturing April 15,
2008 and $300 million maturing April 15, 2028. The floating rates are based on three-month London Interbank Offered Rates
(LIBOR) plus 0.41% and 0.79% for the Senior Notes and Senior Debentures, respectively. As a result of the interest rate swap
agreements, Dells effective interest rates for the Senior Notes and Senior Debentures were 1.733% and 2.068%, respectively, for fiscal
2004.
The interest rate swap agreements are designated as fair value hedges, and the terms of the swap agreements and hedged items are such
that effectiveness can be measured using the short-cut method defined in SFAS 133. The differential to be paid or received on the
interest rate swap agreements is accrued and recognized as an adjustment to interest expense as interest rates change. The difference
between Dells carrying amounts and fair value of its long-term debt and related interest rate swaps was not material at January 30,
2004 and January 31, 2003.
NOTE 3 Income Taxes
The provision for income taxes consists of the following:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Current:
Domestic
Foreign
Deferred

$ 969
132
(22)

$ 702
94
109

$ 574
59
(148)

Provision for income taxes

$1,079

$ 905

$ 485

Income before income taxes included approximately $1.6 billion, $968 million, and $494 million related to foreign operations in fiscal
2004, 2003, and 2002, respectively.
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Deferred taxes have not been provided on excess book basis in the amount of approximately $5.1 billion in the shares of certain
foreign subsidiaries because these basis differences are not expected to reverse in the foreseeable future and are essentially permanent
in duration. These basis differences arose primarily through the undistributed book earnings of the subsidiaries. The basis differences
could reverse through a sale of the subsidiaries, the receipt of dividends from the subsidiaries as well as various other events. Net of
available foreign tax credits, residual income tax of approximately $1.4 billion would be due upon a reversal of this excess book basis.
The components of Dells net deferred tax asset are as follows:

Fiscal Year Ended


January 30,
2004

January 31,
2003
(in millions)

Deferred tax assets:


Inventory and warranty provisions
Capital loss carry back
Deferred revenue
Leasing
Investment impairments and unrealized gains
Provisions for product returns and doubtful accounts
Other

Deferred tax liabilities:


Fixed assets
Other

$ 260
96
86
69
39
21
104

$ 155

186
17
118
44
108

675

628

(129)
(74)

(39)
(106)

(203)

(145)

Net deferred tax asset

$ 472

$ 483

Current portion (included in other current assets)


Non-current portion (included in other non-current assets)

$ 339
133

$ 292
191

Net deferred tax asset

$ 472

$ 483

A portion of Dells operations operate at a reduced tax rate or free of tax under various tax holidays which expire in whole or in part
during fiscal 2010 through 2013. Many of these holidays may be extended when certain conditions are met.
The effective tax rate differed from statutory U.S. federal income tax rate as follows:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

U.S. federal statutory rate


Foreign income taxed at different rates
Other

35.0%
(7.3)
1.3

35.0%
(7.9)
2.8

35.0%
(6.6)
(0.4)

Effective tax rate

29.0%

29.9%

28.0%

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NOTE 4 Capitalization
Preferred Stock
Authorized Shares Dell has the authority to issue five million shares of preferred stock, par value $.01 per share. At January 30,
2004 and January 31, 2003, no shares of preferred stock were issued or outstanding.
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Series A Junior Participating Preferred Stock In conjunction with the distribution of Preferred Share Purchase Rights (see below),
Dells Board of Directors designated 200,000 shares of preferred stock as Series A Junior Participating Preferred Stock (Junior
Preferred Stock) and reserved such shares for issuance upon exercise of the Preferred Share Purchase Rights. At January 30, 2004 and
January 31, 2003, no shares of Junior Preferred Stock were issued or outstanding.
Common Stock
Authorized Shares As of January 30, 2004, Dell is authorized to issue seven billion shares of common stock, par value $.01 per
share.
Share Repurchase Program Dell has a share repurchase program that authorizes the purchase of up to 1.25 billion shares of
common stock to manage the dilution resulting from shares issued under Dells employee stock plans. As of the end of fiscal 2004,
Dell had cumulatively repurchased 1.1 billion shares for an aggregate cost of approximately $14 billion. During fiscal 2004, Dell
repurchased 63 million shares of common stock for an aggregate cost of $2.0 billion.
Dell historically utilized equity instrument contracts to facilitate its repurchase of common stock; however, all remaining put and call
contracts were settled in full during the fourth quarter of fiscal 2003.
Preferred Share Purchase Rights
In December 1995, Dell distributed a dividend of one Preferred Share Repurchase Right (a Right) for each outstanding share of
common stock, and since that distribution, shares of common stock have been issued with accompanying Rights. Each Right entitles
the holder to purchase shares of Junior Preferred Stock at specified prices and rates. The Rights become exercisable when a person or
group acquires 15% or more of Dells outstanding common stock. When it becomes exercisable, a Right will entitle the holder (other
than the acquiring person or group) to purchase, at the Rights then current exercise price, the number of shares of common stock
having a market value of twice the exercise price of the Right. The Rights also contain provisions relating to mergers or other business
combinations.
In certain circumstances, the Board of Directors may, at its option, exchange Rights (other than Rights held by the acquiring person or
group) for shares of common stock or shares of Junior Preferred Stock at specified exchange rates. In addition, Dell will be entitled to
redeem the Rights at $.001 per Right at any time before a person or group has acquired 15% or more of Dells outstanding common
stock. The Rights expire on November 29, 2005. The Board of Directors may amend the terms of the Rights to lower the 15%
acquisition threshold to not less than the greater of (a) any percentage greater than the largest percentage of common stock known by
Dell to be owned by any person (other than Michael S. Dell) or (b) 10%.
Neither the ownership nor the further acquisition of common stock by Michael S. Dell will cause the Rights to become exercisable or
nonredeemable or will trigger the other features of the Rights.
NOTE 5 Benefit Plans
Stock Option Plans Dell has the following four stock option plans (collectively referred to as the Option Plans) under which
options were outstanding as of January 30, 2004:
The Dell Computer Corporation 1989 Stock Option Plan (the 1989 Option Plan)
The Dell Computer Corporation Incentive Plan (the 1994 Incentive Plan)
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The Dell Computer Corporation 1998 Broad-Based Stock Option Plan (the 1998 Broad-Based Plan), and
The Dell Computer Corporation 2002 Long-Term Incentive Plan (the 2002 Incentive Plan)
The Option Plans are administered by the Compensation Committee of Dells Board of Directors.
The 1989 Option Plan, the 1994 Incentive Plan, and the 1998 Broad-Based Plan have been terminated (except for options previously
granted under those plans that are still outstanding). Consequently, awards are currently only being made under the 2002 Incentive
Plan.
The 2002 Incentive Plan provides for the granting of stock-based incentive awards to Dells employees, nonemployee directors, and
certain consultants and advisors to Dell. Awards may be either incentive stock options within the meaning of Section 422 of the
Internal Revenue Code or nonqualified options. The right to purchase shares pursuant to existing stock option agreements typically
vests pro-rata at each option anniversary date over a five-year period. The options are generally granted at fair market value and must
be exercised within ten years from the date of grant. Dell has not issued any options to consultants or advisors to the company since
fiscal 1999.
There were 327 million, 365 million, and 290 million options to purchase Dells common stock available for future grants under the
Option Plans as of January 30, 2004, January 31, 2003, and February 1, 2002, respectively. All of the shares available for future grants
as of January 30, 2004 are under the 2002 Incentive Plan.
The following table summarizes stock option activity for the Option Plans:

Fiscal Year Ended


January 30, 2004

Number
of
Options

WeightedAverage
Exercise
Price

January 31, 2003


WeightedAverage
Exercise
Price

Number
of
Options

February 1, 2002

Number
of
Options

WeightedAverage
Exercise
Price

(share data in millions)

Options outstanding beginning of year


Granted
Exercised
Cancelled

387
51
(35)
(25)

$27.09
30.01
14.92
31.62

350
84
(22)
(25)

$26.36
26.37
7.69
31.75

344
126
(63)
(57)

$24.36
23.24
3.11
32.86

Options outstanding end of year

378

28.30

387

27.09

350

26.36

Options exercisable end of year

154

$26.74

130

$22.59

98

$17.49

The following is additional information relating to options for the Option Plans outstanding as of January 30, 2004:

Options Outstanding

Number
of
Shares

WeightedAverage
Exercise
Price

Options Exercisable
WeightedAverage
Remaining
Contractual
Life (Years)

Number
of
Shares

WeightedAverage
Exercise
Price

(share data in millions)

$0.01-$1.49
$1.50-$14.99
$15.00-$24.99
$25.00-$34.99

13
21
92
140

$ 1.03
$ 7.72
$22.47
$28.14

1.85
3.41
7.17
8.19

13
21
33
29

$ 1.03
$ 7.72
$21.75
$28.43

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$35.00 and over

112

$40.10

378

6.36

58

$41.10

154

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Employee Stock Purchase Plan Dell has an employee stock purchase plan that qualifies under Section 423 of the Internal Revenue
Code and permits substantially all employees to purchase shares of Dells common stock. Participating employees may purchase
common stock through payroll deductions at the end of each participation period at a purchase price equal to 85% of the lower of the
fair market value of the common stock at the beginning or the end of the participation period. Common stock reserved for future
employee purchases under the plan aggregated 25 million shares at January 30, 2004, 29 million shares at January 31, 2003, and
33 million shares at February 1, 2002. Common stock issued under this plan totaled 4 million shares in fiscal 2004, 4 million shares in
fiscal 2003, and 6 million shares in fiscal 2002.
Restricted Stock Grants During fiscal 2004, 2003, and 2002, Dell granted 0.6 million shares, 0.3 million shares, and 2.1 million
shares, respectively, of restricted stock. The weighted average fair value of restricted stock granted in fiscal 2004, 2003, and 2002 was
$27.92, $25.43, and $24.15, respectively. For substantially all restricted stock grants, at the date of grant, the recipient has all rights of
a stockholder, subject to certain restrictions on transferability and a risk of forfeiture. Restricted shares typically vest over a seven-year
period beginning on the date of grant. Dell records unearned compensation in stockholders equity equal to the market value of the
restricted shares on the date of grant and charges the unearned compensation to expense over the vesting period.
401(k) Plan Dell has a defined contribution retirement plan that complies with Section 401(k) of the Internal Revenue Code.
Substantially all employees in the U.S. are eligible to participate in the plan. Dell matches 100% of each participants voluntary
contributions, subject to a maximum contribution of 3% of the participants compensation. Dells contributions during fiscal 2004,
2003, and 2002 were $42 million, $38 million, and $40 million, respectively. Dells contributions are invested proportionate to each
participants voluntary contributions in the investment options provided under the plan. Investment options include Dell stock, but
neither participant nor Dell contributions are required to be invested in Dell stock.
NOTE 6 Dell Financial Services
Dell is currently a partner in DFS, a joint venture with CIT. The joint venture allows Dell to provide its customers with various
financing alternatives while CIT provides the financing for the transaction between DFS and the customer. In general, DFS facilitates
customer financing transactions through either loan or lease financing. For customers who desire loan financing, Dell sells equipment
directly to customers who, in turn, enter into loans with CIT to finance their purchases. For customers who desire lease financing, Dell
usually sells the equipment to DFS, and DFS enters into direct financing lease arrangements with the customers.
Dell currently owns a 70% equity interest in DFS. In accordance with the partnership agreement between Dell and CIT, losses
generated by DFS are fully allocated to CIT. Net income generated by DFS is allocated 70% to Dell and 30% to CIT, after CIT has
recovered any cumulative losses. If DFS is terminated with a cumulative deficit, Dell is not obligated to fund any losses, including any
potential losses on receivables transferred to CIT. Although Dell has a 70% equity interest in DFS, prior to the third quarter of fiscal
2004 the investment was accounted for under the equity method because the company historically could not, and currently does not,
exercise control over DFS.
In January 2003, the FASB issued FIN 46, Consolidation of Variable Interest Entities. FIN 46 provides that if an entity is the primary
beneficiary of a VIE, the assets, liabilities, and results of operations of the VIE should be consolidated in the entitys financial
statements. Based on the guidance in FIN 46, Dell concluded that DFS is a VIE and Dell is the primary beneficiary of DFSs expected
cash flows. Accordingly, Dell began consolidating DFSs financial results at the beginning of the third quarter of fiscal 2004. The
consolidation of DFS had no impact on Dells net income or earnings per share during fiscal 2004 because Dell has historically been
recording its 70% equity interest in DFS under the equity method. The impact to any individual line item on Dells consolidated
statement of income
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was not material; however, the consolidation of DFS increased Dells consolidated assets and liabilities by $588 million. CITs equity
ownership in the net assets of DFS as of January 30, 2004 was $17 million, which is recorded as minority interest and included in
other non-current liabilities on Dells consolidated statement of financial position. The consolidation has not altered the partnership
agreement or risk sharing arrangement between Dell and CIT.
DFS sells, assigns, and transfers all rights to its financing receivables to CIT, subject to limited recourse and servicing provisions. The
limited recourse provision is fully funded by DFS through restricted cash escrow accounts which are included in other current assets
on Dells consolidated statement of financial position as of January 30, 2004. CIT has no recourse or rights of return to Dell, except
that end-user customers may return equipment pursuant to Dells standard return policy. DFS records transfers of financing receivables
in accordance with the provisions of SFAS No. 140, Accounting for Transfers and Servicing of Financial Assets and Extinguishment of
Liabilities. A gain or loss is recorded in net revenue when a transfer of finance receivables qualifies as a sale of financial assets under
SFAS No. 140. These gains or losses were not material to Dells consolidated statement of income during fiscal 2004. Financing
receivables that have not been transferred to CIT, due to the timing of completing the transaction, are included in accounts receivable,
net, and were not material as of January 30, 2004. Dell recognized revenue of $3.4 billion during fiscal 2004 for equipment sold to
end-user customers that is financed by CIT loans. For lease financing arrangements, where Dell typically sells the equipment to DFS
and DFS enters into direct financing lease arrangements with the customers, Dell recognized revenue $1.1 billion during fiscal 2004.
DFS maintains credit facilities with CIT which provide DFS with a funding capacity of up to $1.0 billion. As of January 30, 2004,
outstanding advances under these facilities totaled $159 million and are included in other current and non-current liabilities on Dells
consolidated statement of financial position.
Dell is dependent upon DFS to provide financing for a significant number of customers who elect to finance Dell products, and DFS is
highly dependent upon CIT to access the capital markets to provide funding for these transactions. If CIT is unable to access the
capital markets, Dell would find alternative sources for financing for its customers or self-finance these activities.

NOTE 7 Commitments, Contingencies, and Certain Concentrations


Lease Commitments Dell leases property and equipment, manufacturing facilities, and office space under non-cancelable leases.
Certain of these leases obligate Dell to pay taxes, maintenance, and repair costs. As of January 30, 2004, future minimum lease
payments under these non-cancelable leases were as follows: $53 million in fiscal 2005; $39 million in fiscal 2006; $30 million in
fiscal 2007; $20 million in fiscal 2008; $20 million in fiscal 2009; and $35 million thereafter.
Dell historically maintained master lease facilities which provided the company with the ability to lease certain real property,
buildings, and equipment to be constructed or acquired. These leases have historically been accounted for as operating leases by Dell.
During fiscal 2004, Dell paid $636 million to purchase all of the assets covered by its master lease facilities. Accordingly, the assets
formerly covered by these facilities are included in Dells consolidated statement of financial position and Dell has no remaining lease
commitments under these master lease facilities as of January 30, 2004.
Rent expense under all leases totaled $76 million, $96 million, and $93 million for fiscal 2004, 2003, and 2002, respectively.
Restricted Cash Pursuant to the joint venture agreement between DFS and CIT, DFS is required to maintain certain escrow cash
accounts. Due to the consolidation of DFS, $253 million in restricted cash is included in other current assets on Dells consolidated
statement of financial position as of January 30, 2004.
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Aggregate Deferred Revenue and Warranty Liability Revenue from extended warranty and service contracts, for which Dell is
obligated to perform, is recorded as deferred revenue and subsequently recognized over the term of the contract or when the service is
completed. Dell records warranty liabilities at the time of sale for the estimated costs that may be incurred under its basic limited
warranty. Changes in Dells aggregate deferred revenue and warranty liability (basic and extended warranties) are presented in the
following table:

Fiscal Year Ended


January 30,
2004

January 31,
2003
(in millions)

Aggregate deferred revenue and warranty liability at beginning


of period
Revenue deferred and costs accrued for new warranties
Service obligations honored
Amortization of deferred revenue

$2,042
2,547
(983)
(912)

$1,447
2,137
(868)
(674)

Aggregate deferred revenue and warranty liability at end of


period

$2,694

$2,042

Current portion
Non-current portion

$1,333
1,361

$1,034
1,008

Aggregate deferred revenue and warranty liability at end of


period

$2,694

$2,042

Legal Matters Dell is subject to various legal proceedings and claims arising in the ordinary course of business. Dells management
does not expect that the outcome in any of these legal proceedings, individually or collectively, will have a material adverse effect on
Dells financial condition, results of operations or cash flows.
Certain Concentrations All of Dells foreign currency exchange and interest rate derivative instruments involve elements of market
and credit risk in excess of the amounts recognized in the consolidated financial statements. The counterparties to the financial
instruments consist of a number of major financial institutions. In addition to limiting the amount of agreements and contracts it enters
into with any one party, Dell monitors its positions with and the credit quality of the counterparties to these financial instruments. Dell
does not anticipate nonperformance by any of the counterparties.
Dells investments in debt securities are placed with high quality financial institutions and companies. Dells investments in debt
securities primarily have maturities of less than five years. Management believes that no significant concentration of credit risk for
investments exists for Dell.
Dell markets and sells its products and services to large corporate clients, governments, healthcare and education accounts, as well as
small-to-medium businesses and individuals. Dells receivables from such parties are well diversified.
Dell purchases a number of components from single sources. In some cases, alternative sources of supply are not available. In other
cases, Dell may establish a working relationship with a single source if Dell believes it is advantageous due to performance, quality,
support, delivery, capacity or price considerations. If the supply of a critical single-source material or component were delayed or
curtailed, Dells ability to ship the related product in desired quantities and in a timely manner could be adversely affected. Even where
alternative sources of supply are available, qualification of the alternative suppliers and establishment of reliable supplies could result
in delays and a possible loss of sales, which may have an adverse effect on Dells operating results.
NOTE 8 Segment Information
Dell conducts operations worldwide and is managed in three geographic segments: the Americas, Europe, and Asia Pacific-Japan
regions. The Americas region, which is based in Round Rock, Texas, covers the U.S., Canada, and Latin America. Within the

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Americas, Dell is further segmented


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into Business and U.S. Consumer. The Americas Business segment includes sales to corporate, government, healthcare and education
customers while the U.S. Consumer segment includes sales primarily to individual consumers. The European region, which is based in
Bracknell, England, covers Europe, the Middle East, and Africa. The Asia Pacific-Japan region covers the Pacific Rim, including
Australia and New Zealand, and is based in Singapore.
The accounting policies of Dells reportable segments are the same as those described in the summary of significant accounting
policies. Dell allocates resources to and evaluates the performance of its segments based on operating income. Corporate expenses are
included and special charges are excluded from Dells measure of segment operating income for management reporting purposes. The
asset totals disclosed by geography are directly managed by those regions and include accounts receivable, inventory, certain fixed
assets, and certain other assets. Assets are not allocated specifically to the Business and U.S. Consumer segments within the Americas.
Corporate assets primarily include cash and cash equivalents, investments, deferred tax assets, and other assets. The table below
presents information about Dells reportable segments:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Net revenue
Americas:
Business
U.S. Consumer

$21,888
6,715

$19,394
5,653

$17,275
4,485

28,603
8,495
4,346

25,047
6,912
3,445

21,760
6,429
2,979

$41,444

$35,404

$31,168

$ 2,194
400

$ 1,945
308

$ 1,482
260

2,594
637
313

2,253
388
203

$ 3,544

$ 2,844

$ 1,789

Total Americas
Europe
Asia Pacific-Japan
Total net revenue
Operating income
Americas:
Business
U.S. Consumer
Total Americas
Europe
Asia Pacific-Japan
Special charges
Total operating income
Depreciation and amortization
Americas:
Business
U.S. Consumer
Total Americas
Europe
Asia Pacific-Japan

102
41
143
71
49

Total depreciation and amortization

263

97
38

1,742
377
152
(482)

135
47
29
$

211

125
32
157
54
28

239

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Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Assets
Americas
Europe
Asia Pacific-Japan
Corporate assets
Total assets

$ 3,134
1,510
860
13,807

$ 2,847
1,302
634
10,687

$ 2,319
1,220
499
9,497

$19,311

$15,470

$13,535

The following is net revenue and long-lived asset information by geographic region:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Net revenue
United States
Foreign countries
Total net revenue
Long-lived assets
United States
Foreign countries
Total long-lived assets

$26,510
14,934

$23,355
12,049

$20,295
10,873

$41,444

$35,404

$31,168

$ 1,145
372

613
300

542
284

$ 1,517

913

826

The allocation between domestic and foreign net revenue is based on the location of the customers. Net revenue and long-lived assets
from no single foreign country comprised more than 10% of Dells total net revenues or long-lived assets during fiscal 2004, 2003, and
2002.
The following is net revenue by product groups:

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Desktop computer systems


Notebook computers
Enterprise systems
Total net revenue

$21,026
11,380
9,038

$18,865
9,638
6,901

$16,516
8,829
5,823

$41,444

$35,404

$31,168

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Net revenue by product group includes associated services revenue as well as software and peripherals revenue. No single customer
accounted for more than 10% of Dells consolidated net revenue during fiscal 2004, 2003, and 2002.
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NOTE 9 Supplemental Consolidated Financial Information

January 30,
2004

January 31,
2003
(in millions)

Supplemental Consolidated Statements of Financial Position Information:


Accounts receivable:
Gross accounts receivable
Allowance for doubtful accounts

Inventories:
Production materials
Work-in-process
Finished goods

Property, plant and equipment:


Land and buildings
Computer equipment
Machinery and other equipment

$ 3,719
(84)

$2,657
(71)

$ 3,635

$2,586

161
69
97

$ 164
72
70

327

$ 306

$ 1,158
898
594

$ 427
709
526

Total property, plant and equipment


Accumulated depreciation and amortization

2,650
(1,133)

Accrued and other current liabilities:


Deferred revenue
Compensation
Other

Other non-current liabilities:


Deferred revenue
Other

1,662
(749)

$ 1,517

$ 913

961
603
2,016

$ 760
545
1,639

$ 3,580

$2,944

$ 1,092
538

$ 744
414

$ 1,630

$1,158

Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Supplemental Consolidated Statements of Income Information:


Research, development and engineering expenses:
Research and development expenses
Engineering expenses

$ 330
134

$ 319
136

$ 321
131

$ 464

$ 455

$ 452

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Investment and other income (loss), net:


Investment income, primarily interest
Gains/(losses) on investments, net
Interest expense
Other

$ 200
16
(14)
(22)

$ 227
(6)
(17)
(21)

$ 314
(277)
(29)
(66)

$ 180

$ 183

$ (58)

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Fiscal Year Ended


January 30,
2004

January 31,
2003

February 1,
2002

(in millions)

Supplemental Consolidated Statements of Cash Flows


Information:
Changes in operating working capital accounts:
Accounts receivable, net
Inventories
Accounts payable
Accrued and other liabilities
Other, net

Income taxes paid


Interest paid

$ (813)
(53)
1,283
867
(412)

$ 190
(21)
844
585
(388)

$ 222
111
826
(210)
(123)

$ 872

$1,210

$ 826

$ 699
$ 30

$ 607
$ 20

$ 120
$ 31

NOTE 10 Unaudited Quarterly Results


The following tables contain selected unaudited consolidated statements of income and stock sales price data for each quarter of fiscal
2004 and 2003:

Fiscal Year 2004


4th
Quarter

3rd
Quarter

2nd
Quarter

1st
Quarter

(in millions, except per share data)

Net revenue
Gross margin
Net income
Earnings per common share(a):
Basic
Diluted
Weighted average shares outstanding:
Basic
Diluted
Stock sales prices per share:
High
Low

$11,512
$ 2,091
$ 749

$10,622
$ 1,935
$ 677

$9,778
$1,778
$ 621

$9,532
$1,748
$ 598

$ 0.29
$ 0.29

$
$

0.26
0.26

$ 0.24
$ 0.24

$ 0.23
$ 0.23

2,557
2,616

2,563
2,623

2,567
2,624

2,572
2,614

$ 36.52
$ 32.65

$ 36.98
$ 30.94

$34.00
$29.49

$29.89
$22.86

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Fiscal Year 2003


4th
Quarter

3rd
Quarter

2nd
Quarter

1st
Quarter

(in millions, except per share data)

Net revenue
Gross margin
Net income
Earnings per common share(a):
Basic
Diluted
Weighted average shares outstanding:
Basic
Diluted
Stock sales prices per share:
High
Low

(a)

$9,735
$1,781
$ 603

$9,144
$1,662
$ 561

$8,459
$1,515
$ 501

$8,066
$1,391
$ 457

$ 0.23
$ 0.23

$ 0.22
$ 0.21

$ 0.19
$ 0.19

$ 0.18
$ 0.17

2,576
2,621

2,582
2,634

2,586
2,649

2,595
2,672

$30.94
$23.86

$29.06
$23.11

$27.95
$22.33

$28.91
$23.76

Earnings per common share are computed independently for each of the quarters presented. Therefore, the sum of the quarterly per common share information may not
equal the annual earnings per common share.

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ITEM 9A CONTROLS AND PROCEDURES


The management of Dell, with the participation of Dells Chief Executive Officer and Chief Financial Officer, has evaluated the
effectiveness of Dells disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) as
of the end of the period covered by this Report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have
concluded that Dells disclosure controls and procedures are effective in enabling Dell to record, process, summarize, and report
information required to be included in Dells periodic SEC filings within the required time period.
In addition, the management of Dell, with the participation of Dells Chief Executive Officer and Chief Financial Officer, has
evaluated whether any change in Dells internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities
Exchange Act of 1934) occurred during Dells fourth fiscal quarter. Based on that evaluation, Dells Chief Executive Officer and Chief
Financial Officer have concluded that there has been no change in Dells internal control over financial reporting during the fourth
fiscal quarter that has materially affected, or is reasonably likely to materially affect, Dells internal control over financial reporting.
PART III
The information called for by Part III of Form 10-K (Item 10 Directors and Executive Officers of the Registrant, Item 11
Executive Compensation, Item 12 Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters, Item 13 Certain Relationships and Related Transactions, and Item 14 Principal Accountant Fees and Services), to the
extent not set forth herein under Item 1 Business Executive Officers of Dell, is incorporated by reference from Dells
definitive proxy statement, which will be filed with the Securities and Exchange Commission within 120 days after the end of the
fiscal year to which this Report relates.
PART IV

ITEM
15

EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

Financial Statements
The following financial statements are filed as a part of this Report under Item 8 Financial Statements and Supplementary Data:

Page

Report of Independent Auditors


Consolidated Statements of Financial Position at January 30, 2004 and
January 31, 2003
Consolidated Statements of Income for each of the three fiscal years
ended January 30, 2004
Consolidated Statements of Cash Flows for each of the three fiscal years
ended January 30, 2004
Consolidated Statements of Stockholders Equity for each of the three
fiscal years ended January 30, 2004
Notes to Consolidated Financial Statements

30
31
32
33
34
35

Financial Statement Schedules


The following financial statement schedule is filed as a part of this Report under Schedule II immediately preceding the signature
page: Schedule II Valuation and Qualifying Accounts for the three fiscal years ended January 30, 2004. All other schedules called
for by Form 10-K are omitted because they are inapplicable or the required information is shown in the financial statements, or notes
thereto, included herein.
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Exhibits

Exhibit
No.

Description of Exhibit

3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

10.1*

10.2*

10.3*

10.4*

10.5*
10.6*

Restated Certificate of Incorporation, filed July 24, 2003 (incorporated by reference to Exhibit 3.2 to
Dells Quarterly Report on Form 10-Q for the fiscal quarter ended August 1, 2003, Commission File
No. 0-17017)
Restated Bylaws, as adopted on July 18, 2003 (incorporated by reference to Exhibit 3.3 to Dells
Quarterly Report on Form 10-Q for the fiscal quarter ended August 1, 2003, Commission File
No. 0-17017)
Rights Agreement, dated as of November 29, 1995 (incorporated by reference to Exhibit 4 to Dells
Current Report on Form 8-K, dated November 29, 1995, and filed with the Securities and Exchange
Commission on November 30, 1995, Commission File No. 0-17017)
Indenture, dated as of April 27, 1998, between Dell Computer Corporation and Chase Bank of Texas,
National Association (incorporated by reference to Exhibit 99.2 of Dells Current Report on
Form 8-K filed April 28, 1998, Commission File No. 0-17017)
Officers Certificate pursuant to Section 301 of the Indenture establishing the terms of Dells
6.55% Senior Notes Due 2008 (incorporated by reference to Exhibit 99.3 of Dells Current Report on
Form 8-K filed April 28, 1998, Commission File No. 0-17017)
Officers Certificate pursuant to Section 301 of the Indenture establishing the terms of Dells
7.10% Senior Debentures Due 2028 (incorporated by reference to Exhibit 99.3 of Dells Current
Report on Form 8-K filed April 28, 1998, Commission File No. 0-17017)
Form of Dells 6.55% Senior Notes Due 2008 (incorporated by reference to Exhibit 99.5 of Dells
Current Report on Form 8-K filed April 28, 1998, Commission File No. 0-17017)
Form of Dells 7.10% Senior Debentures Due 2028 (incorporated by reference to Exhibit 99.6 of
Dells Current Report on Form 8-K filed April 28, 1998, Commission File No. 0-17017)
Dell Computer Corporation 1989 Stock Option Plan, as amended and restated (incorporated by
reference to Exhibit 10.4 to Dells Annual Report on Form 10-K for the fiscal year ended January 31,
1993, Commission File No. 0-17017)
Amended and Restated Dell Computer Corporation 1994 Incentive Plan (incorporated by reference to
Exhibit 99 to Dells Registration Statement on Form S-8, filed October 31, 2000, Registration
No. 333-49014)
Amended and Restated Dell Computer Corporation 1998 Broad Based Stock Option Plan
(incorporated by reference to Exhibit 99 to Dells Registration Statement on Form S-8, filed
October 31, 2000, Registration No. 333-49016)
Dell Computer Corporation 2002 Long Term Incentive Plan (incorporated by reference to
Exhibit 10.1 to Dells Quarterly Report on Form 10-Q for the fiscal quarter ended August 2, 2002,
Commission File No. 0-17017)
Amended and Restated Dell Inc. 401(k) Plan, adopted on December 19, 2003
Amended and Restated Dell Computer Corporation Deferred Compensation Plan
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Exhibit
No.

Description of Exhibit

10.7*

10.8*
21
23
31.1

31.2

32.1

Executive Incentive Bonus Plan, adopted July 18, 2003 (incorporated by reference to Exhibit 10.1 to
Dells Quarterly Report on Form 10-Q for the fiscal quarter ended August 1, 2003, Commission File
No. 0-17017)
Form of Indemnification Agreement between Dell and each Non-Employee Director of Dell
Subsidiaries of Dell
Consent of PricewaterhouseCoopers LLP
Certification of Michael S. Dell, Chairman of the Board and Chief Executive Officer, pursuant to
Rule 13a-14(a) under the Securities Exchange Act of 1934
Certification of James M. Schneider, Senior Vice President and Chief Financial Officer, pursuant to
Rule 13a-14(a) under the Securities Exchange Act of 1934
Certifications of Michael S. Dell, Chairman of the Board and Chief Executive Officer, and James M.
Schneider, Senior Vice President and Chief Financial Officer, pursuant to 18 U.S.C. Section 1350

* Identifies Exhibit that consists of or includes a management contract or compensatory plan or arrangement.
Filed herewith.
Reports on Form 8-K
On November 13, 2003, Dell filed a current report on Form 8-K reporting that it had issued a press release regarding its financial
results for the fiscal quarter ended October 31, 2003.
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SCHEDULE II
DELL INC.
VALUATION AND QUALIFYING ACCOUNTS

Fiscal
Year

Balance at
Beginning
of Period

Description

Charged to
Bad Debt
Expense

Write-Offs
Charged to
Allowance

Balance
at End of
Period

(in millions)

2004
2003
2002

Allowance for doubtful accounts


Allowance for doubtful accounts
Allowance for doubtful accounts

$ 71
$ 68
$ 69

$ 48
$ 39
$ 39

$ 35
$ 36
$ 40

$ 84
$ 71
$ 68

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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report
to be signed on its behalf by the undersigned, thereunto duly authorized.
DELL INC.
By: /s/ MICHAEL S. DELL
Michael S. Dell
Chairman of the Board and
Chief Executive Officer
Date: April 12, 2004
Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on
behalf of the Registrant and in the capacities and on the dates indicated.

Name

/s/ MICHAEL S. DELL


Michael S. Dell
/s/ DONALD J. CARTY

Title

Date

Chairman of the Board, Chief Executive


Officer (principal executive officer) and
Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Director

April 12, 2004

Donald J. Carty
/s/ WILLIAM H. GRAY, III
William H. Gray, III
/s/ JUDY C. LEWENT
Judy C. Lewent
/s/ THOMAS W. LUCE III
Thomas W. Luce III
/s/ KLAUS S. LUFT
Klaus S. Luft
/s/ ALEX J. MANDL
Alex J. Mandl
/s/ MICHAEL A. MILES
Michael A. Miles
/s/ SAMUEL A. NUNN, JR.
Samuel A. Nunn, Jr.

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/s/ MORTON L. TOPFER

Director

April 12, 2004

Sr. Vice President and Chief Financial


Officer (principal financial officer)

April 12, 2004

Vice President, Corporate Finance


(principal accounting officer)

April 12, 2004

Morton L. Topfer
/s/ JAMES M. SCHNEIDER
James M. Schneider
/s/ ROBERT W. DAVIS
Robert W. Davis
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Exhibit 10.5
Dell Inc.
401(k) Plan
As Amended and Restated
Effective January 1, 2003

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Dell Inc.
401(k) Plan
W I T N E S S E T H:
WHEREAS, Dell Inc. (the Company) has heretofore adopted and maintains the Dell Inc. 401(k) Plan (the Plan) for the
benefit of eligible employees of the Company and participating affiliates; and
WHEREAS, the Company desires to restate the Plan and to amend the Plan in several respects, intending thereby to provide an
uninterrupted and continuing program of benefits;
NOW THEREFORE, the Plan is hereby restated in its entirety as follows with no interruption in time, effective as of
January 1, 2003, except as otherwise indicated herein:

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Page

I.

II.

III.

IV.

V.

DEFINITIONS AND CONSTRUCTION


1.1 Definitions
1.2 Number and Gender
1.3 Headings
1.4 Construction
1.5 Profit Sharing Plan
PARTICIPATION
2.1 Participation
2.2 Automatic Enrollment
2.3 Cessation of Participation
2.4 Suspension of Participation Requirements
CONTRIBUTIONS
3.1 Salary Reduction Contributions
3.2 Employer Matching Contributions
3.3 Employer Retirement Savings Contributions
3.4 Employer Fail Safe Contributions
3.5 Return of Contributions
3.6 Disposition of Excess Deferrals and Excess Contributions
3.7 Rollover Contributions
ALLOCATIONS AND LIMITATIONS
4.1 Suspended Amounts
4.2 Allocation of Contributions to Accounts
4.3 Time of Allocation of Contributions
4.4 Application of Forfeitures
4.5 Valuation of Accounts
4.6 Code Section 415 Limitations and Corrections
INVESTMENT OF ACCOUNTS
5.1 Investment of Accounts by Participants
5.2 Restriction on Acquisition of Company Stock
5.3 Pass-Through Voting of Company Stock
5.4 Stock Rights, Stock Splits, and Stock Dividends
5.5 Participant Rights

1
1
10
10
10
10
11
11
12
12
12
14
14
16
16
17
18
18
19
21
21
21
22
23
23
23
26
26
26
26
27
27

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(continued)
Page

VI.

VII.

VIII.

IX.

X.

IN-SERVICE WITHDRAWALS
6.1 Age 59 Withdrawals
6.2 Financial Hardship Withdrawals
6.3 Restrictions on In-Service Withdrawals
DISTRIBUTIONS AFTER SEPARATION FROM SERVICE
7.1 Retirement Benefits
7.2 Disability Benefits
7.3 Death Benefits
7.4 Separation From Service Prior to Retirement
TIME AND FORM OF PAYMENT OF BENEFITS
8.1 Time of Payment
8.2 Determination of Benefit Commencement Date
8.3 Forms of Benefits
8.4 Cash-Out of Benefit
8.5 Direct Rollover Election
8.6 Payee of Benefits
8.7 Benefits from Account Balances
8.8 Unclaimed Benefits
8.9 Claims Review
LOANS
9.1 Eligibility for Loan
9.2 Minimum Loan
9.3 Maximum Loan
9.4 Interest, Security, and Fees
9.5 Repayment Terms of Loan
9.6 Default and Offset
ADMINISTRATION OF THE PLAN
10.1 Appointment of Committee
10.2 Term, Vacancies, Resignation, and Removal
10.3 Officers, Records, and Procedures
10.4 Meetings
10.5 Self-Interest of Members
10.6 Compensation and Bonding
10.7 Committee Powers and Duties
10.8 Employer to Supply Information

28
28
28
29
31
31
31
31
32
37
37
37
43
43
43
44
44
44
44
46
46
46
46
46
47
48
50
50
50
50
50
50
51
51
52

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(continued)
Page

XI.

XII.

XIII.

XIV.

XV.

XVI.

10.9 Indemnification
10.10 Temporary Restrictions
TRUSTEE AND ADMINISTRATION OF TRUST FUND
11.1 Appointment, Resignation, Removal, and Replacement of Trustee
11.2 Trust Agreement
11.3 Payment of Expenses
11.4 Trust Fund Property
11.5 Distributions from Participants Accounts
11.6 Payments Solely from Trust Fund
11.7 No Benefits to the Employer
FIDUCIARY PROVISIONS
12.1 Article Controls
12.2 General Allocation of Fiduciary Duties
12.3 Fiduciary Duty
12.4 Delegation of Fiduciary Duties
12.5 Investment Manager
AMENDMENTS
13.1 Right to Amend
13.2 Limitation on Amendments
DISCONTINUANCE OF CONTRIBUTIONS, TERMINATION, PARTIAL TERMINATION, AND
MERGER OR CONSOLIDATION
14.1 Right to Discontinue Contributions, Terminate, or Partially Terminate
14.2 Procedure in the Event of Discontinuance of Contributions, Termination, or Partial Termination
14.3 Merger, Consolidation, or Transfer
PARTICIPATING EMPLOYERS
15.1 Designation of Other Employers
15.2 Single Plan
MISCELLANEOUS PROVISIONS
16.1 Not Contract of Employment
16.2 Alienation of Interest Forbidden

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Table of Contents
(continued)
Page

16.3 Uniformed Services Employment and Reemployment Rights Act Requirements


16.4 Payments to Minors and Incompetents
16.5 Acquisition and Holding of Company Stock
16.6 Participants and Beneficiarys Addresses
16.7 Severability
16.8 Jurisdiction
16.9 Incorrect Information or Error
16.10 Merged Plans
XVII. TOP-HEAVY STATUS
17.1 Article Controls
17.2 Definitions
17.3 Top-Heavy Status
17.4 Top-Heavy Vesting Schedule
17.5 Top-Heavy Contribution
17.6 Termination of Top-Heavy Status
17.7 Effect of Article
XVIII. EGTRRA PROVISIONS
18.1 General
18.2 Amendment to Provisions Governing Code Section 415 Limitation
18.3 Increase in Compensation Limit
18.4 Modification Of Top-Heavy Rules
18.5 Amendment to Direct Rollover Rules
18.6 Rollovers from Other Plans
18.7 Rollovers Disregarded in Involuntary Distributions
18.8 Amendment to the Contribution Provisions of the Plan
18.9 Suspension Period Following Hardship Distribution
18.10 Distributions following a Severance from Employment

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I.
DEFINITIONS AND CONSTRUCTION
1.1 Definitions. Where the following words and phrases appear capitalized in the Plan, they shall have the respective meanings set
forth below, unless their context clearly indicates to the contrary.
(a) Account(s): Accounts means accounts or records maintained by the administrator or its agent indicating the monetary value
of the total interest in the Trust Fund of each Participant, each former Participant, and each beneficiary. The types of
individual accounts under this Plan are:
(1) Salary Reduction Contribution Account;
(2) Employer Contribution Account; and
(3) Rollover Contribution Account.
(b) Benefit Commencement Date: With respect to each Participant or beneficiary, the first day of the first period for which
such Participants or beneficiarys benefit is payable to him from the Trust Fund, determined in accordance with
Section 8.2.
(c) Bonus: For periods on or before January 1, 2004, Bonus means the amount paid to an IBP Participant pursuant to the
Companys Annual Incentive Bonus Plan. All other bonus payments, if any, including sign-on bonuses, on the spot
awards, and other customized bonus programs shall not be considered a Bonus under the Plan and will be included in that
Participants Considered Compensation.
(d) Code: The Internal Revenue Code of 1986, as amended.
(e) Committee: The administrative committee appointed by the Directors to administer the Plan.
(f) Company: Dell Inc.
(g) Company Stock: The common stock of Dell Inc.
(h) Compensation: A Participants Compensation for a Limitation Year shall include all the items in Section 1.1(h)(1) below,
exclude all the items in Section 1.1(h)(2) below, and shall be subject to the limitation provided in Section 1.1(h)(3) below.
(1) All of the following items shall be included:
(i) The total of all wages, salaries, fees for professional services, and other amounts received by a Participant in cash or
in kind for services actually rendered in the course of employment with the
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Employer while a Participant and an Employee to the extent such amounts are includable in gross income (but
determined without regard to the exclusions from gross income under Code Sections 931 and 933);
(ii) In the case of a Participant who is an employee within the meaning of Code Section 401(c)(1) and the
Treasury regulations thereunder, the Employees earned income (as described in Code Section 401(c)(2) and
the Treasury regulations thereunder) determined without regard to the exclusions from gross income under
Code Sections 931 and 933;
(iii) Foreign earned income (as defined in Code Section 911(b)) whether or not excludable from gross income;
(iv) Amounts described in Code Sections 104(a)(3), 105(a), and 105(h), but only to the extent these amounts are
includable in the gross income of the Participant;
(v) The value of a non-qualified stock option granted to the Participant by the Employer, but only to the extent
that the value of the option is includable in the gross income of the Participant for the taxable year in which it
is granted;
(vi) The amount includable in the gross income of the Participant upon making an election described in section
83(b);
(vii) Elective contributions made on a Participants behalf by the Employer that are not includable in income under
Code Sections 125, 402(e)(3), 402(h), 403(b), or 457;
(viii) Any amounts that are not includable in the gross income of a Participant under a salary reduction agreement
by reason of the application of Code Section 132(f);
(ix) On the spot awards; and
(i) Noncash awards such as gifts and trips.
(2) All of the following items shall be excluded to the extent they would otherwise be included under Section 1.1(i)(1):
(i) Reimbursements and other expense allowances;
(ii) Cash and noncash fringe benefits;
(iii) Moving expenses;
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(iv) Deferred compensation under any plan or program other than as specifically included in Section 1.1(h)(1)(vii);
(v) Welfare benefits;
(vi) Employer contributions to or payments from this or any other deferred compensation program, whether such
program is qualified under Code Section 401(a) or nonqualified;
(vii) Amounts realized from the exercise of a stock option that is not an incentive stock option within the meaning
of Code Section 422;
(viii) Amounts realized at the time restricted stock or property is freely transferable or no longer subject to a
substantial risk of forfeiture in accordance with Code Section 83;
(ix) Amounts realized from the sale, exchange, disqualifying disposition or other disposition of stock acquired
under an incentive stock option;
(x) Any other amounts that receive special tax benefits under the Code, such as premiums for group life insurance
(but only to the extent such premiums are not includable in the gross income of the Participant);
(xi) On the spot awards; and
(ii) Noncash awards such as gifts and trips.
(3) The Compensation of any Participant taken into account for purposes of the Plan shall be limited to $200,000 for any
Plan Year with such limitation to be:
(i) Adjusted automatically to reflect any amendments to Code Section 401(a)(17) and any cost-of-living increases
authorized by Code Section 401(a)(17); and
(ii) Prorated for a Plan Year of less than twelve months and to the extent otherwise required by applicable law.
(4) For purposes of this Section, amounts under Code Section 125 include any amounts not available to a Participant in
cash in lieu of group health coverage because the Participant is unable to certify that he or she has other health
coverage. An amount will be treated as an amount under Code Section 125 only if the Employer does not collect
information regarding the Participants other health coverage as part of the enrollment process of its group health
plan.
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(i) Considered Compensation: A Participants Considered Compensation for a Limitation Year shall be equal to his
Compensation (as defined above). For the 2003 Plan Year, a Participants Considered Compensation for a Limitation Year
shall include his Compensation (as defined above) reduced by any Bonus paid to the Participant. Any bonus payments
made to a Participant that is not an IBP Participant shall be included in that Participants Considered Compensation.
(j) Controlled Entity: Each entity that is a member of a controlled group of corporations (within the meaning of Code
Sections 414(b) and 414(c)) or an affiliated service group (within the meaning of Code Sections 414(m) or 414(o)) of
which the Employer is a member.
(k) Direct Rollover: A payment by the Plan to an Eligible Retirement Plan designated by a Distributee.
(l) Directors: The Board of Directors of the Company.
(m) Distributee: Each (i) Participant entitled to an Eligible Rollover Distribution, (ii) Participants surviving spouse with
respect to the interest of such surviving spouse in an Eligible Rollover Distribution, and (iii) individual who is an alternate
payee under a qualified domestic relations order, as defined in Code Section 414(p), with regard to the interest of such
former spouse in an Eligible Rollover Distribution.
(n) Effective Date: January 1, 2003, as to this restatement of the Plan, except (i) as otherwise indicated in specific provisions
of the Plan, or (ii) where provisions of the Plan are required to have an earlier effective date by applicable statute or
regulation such provision shall be effective as of the required effective date. The original effective date of the Plan was
June 1, 1989.
(o) Eligible Employee: Any Employee eligible to participate in the Plan in accordance with Section 2.1.
(p) Eligible Retirement Plan: (i) With respect to a Distributee other than a surviving spouse, an individual retirement account
described in Code Section 408(a), an individual retirement annuity described in Code Section 408(b), an annuity plan
described in Code Section 403(a), or a qualified plan described in Code Section 401(a), which under its provisions does,
and under applicable law may, accept such Distributees Eligible Rollover Distribution, and (ii) with respect to a Distributee
who is a surviving spouse, an individual retirement account described in Code Section 408(a) or an individual retirement
annuity described in Code Section 408(b).
(q) Eligible Rollover Distribution: With respect to a Distributee, any distribution of all or part of the Accounts of a Participant
other than (i) a distribution that is one of a series of substantially equal periodic payments (not less frequently than
annually) made for the life (or life expectancy) of the Distributee or the joint lives (or joint life expectancies) of the
Distributee and the Distributees designated
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beneficiary or for a specified period of ten years or more, (ii) a distribution to the extent such distribution is required under
Code Section 401(a)(9), (iii) the portion of a distribution that is not includable in gross income (determined without regard
to the exclusion for net unrealized appreciation with respect to employer securities), (iv) a loan treated as a distribution
under Code Section 72(p) and not excepted by Code Section 72(p)(2), (v) a loan in default that is a deemed distribution,
(vi) any corrective distribution provided in Section 3.6 and Subsection 4.6(b), and (vii) any other distribution so designated
by the Internal Revenue Service in revenue rulings, notices, and other guidance of general applicability. Further, a
distribution pursuant to Section 6.2 from the Salary Reduction Account of a Participant who has not attained age 591/2
shall not constitute an Eligible Rollover Distribution.
(r) Employee: Each individual employed by an Employer (including Leased Employees).
(s) Employer: The Company and each entity that has been designated to participate in the Plan pursuant to the provisions of
Article XV.
(t) Employer Contribution Account: An individual account for each Participant, which is credited with the sum of: (i) any
Employer Matching Contributions made on such Participants behalf pursuant to Section 3.2; (ii) any Employer Retirement
Savings Contributions made on such Participants behalf pursuant to Section 3.3; and (iii) any Employer Fail Safe
Contributions made on such Participants behalf pursuant to Section 3.4 to satisfy the restrictions set forth in Subsection
3.2(c). The administrator or any record keeper retained by the administrator shall create such sub-accounts to the
Participants Employer Contribution Account as are necessary to separately account for each of the Employer Contributions
described above and in Section 1.1(u).
(u) Employer Contributions: The total of (i) Employer Matching Contributions, (ii) Employer Retirement Savings
Contributions, and (iii) Employer Fail Safe Contributions.
(v) Employer Matching Contributions: Contributions made to the Plan by the Employer pursuant to Section 3.2.
(w) Employer Retirement Savings Contributions: Contributions made to the Plan by the Employer pursuant to Section 3.3.
(x) Employer Fail Safe Contributions: Contributions made to the Plan by the Employer pursuant to Section 3.4.
(y) Employment Commencement Date: The date on which an individual first performs an Hour of Service.
(z) ERISA: The Employee Retirement Income Security Act of 1974, as amended.
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(aa) Highly Compensated Employee: Each Employee who performs services during the Plan Year for which the determination
of who is highly compensated is being made (the Determination Year) and who:
(1) Is a five-percent owner of the Employer (within the meaning of Code Section 416(i)(1)(A)(iii)) at any time during the
Determination Year or the twelve-month period immediately preceding the Determination Year (the Look-Back
Year); or
(2) During the Determination Year or the Look-Back Year received Compensation (within the meaning of Code Section
414(q)(4)), in excess of $80,000 (with such amount to be adjusted automatically to reflect any cost-of-living
adjustments authorized by Code Section 414(q)(1)).
For purposes of the preceding sentence, (i) all employers aggregated with the Employer under Code Section 414(b), (c),
(m), or (o) shall be treated as a single employer and (ii) a former Employee who had a separation year (generally, the
Determination Year such Employee separates from service) prior to the Determination Year and who was an active Highly
Compensated Employee for either such separation year or any Determination Year ending on or after such Employees
fifty-fifth birthday shall be deemed to be a Highly Compensated Employee. To the extent that the provisions of this
Paragraph are inconsistent or conflict with the definition of a highly compensated employee set forth in Code Section
414(q) and the Treasury regulations thereunder, the relevant terms and provisions of Code Section 414(q) and the Treasury
regulations thereunder shall govern and control. Notwithstanding the above, the Company may apply the top paid group
election permitted by Code Section 414(q).
(bb) Hour of Service: Each hour for which an individual is directly or indirectly paid, or entitled to payment, by the Employer
or a Controlled Entity for the performance of duties.
(cc) IBP Participant: IBP Participant means any employee that is participating in the Companys Annual Incentive Bonus Plan
and is assigned an employment classification of D3 or higher, as determined by the Company.
(dd) Investment Fund: Investment funds made available from time to time by the Committee for the investment of Plan assets
as described in Article V.
(ee) Leased Employee: Each person who is not an employee of the Employer or a Controlled Entity but who performs services
for the Employer or a Controlled Entity pursuant to an agreement (oral or written) between the Employer or a Controlled
Entity and any leasing organization, provided that such person has performed such services for the Employer or a
Controlled Entity or for related persons (within the meaning of Code Section 144(a)(3)) on a substantially full-time basis
for a period of at least one year and such services are performed under primary direction or control by the Employer or a
Controlled Entity.
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(ff) Limitation Year: The Limitation Year is equal to the Plan Year.
(gg) Normal Retirement Date: The date a Participant attains the age of sixty-five.
(hh) Participant: Each individual who (i) has met the eligibility requirements for participation in the Plan pursuant to Article II
or (ii) has made a Rollover Contribution in accordance with Section 3.7, but only to the extent provided in Section 3.7.
(ii) Period of Service: Each period of an individuals Service commencing on his Employment Commencement Date or
Reemployment Commencement Date, if applicable, and ending on a Severance from Service Date. Notwithstanding the
foregoing:
(1) A period during which an individual is absent from Service by reason of the individuals pregnancy, the birth of a child
of the individual, the placement of a child with the individual in connection with the adoption of such child by the
individual, or for the purposes of caring for such child for the period immediately following such birth or placement
shall not constitute a Period of Service between the first and second anniversary of the first date of such absence or
during any subsequent period.
(2) A Period of Service shall also include any period required to be credited as a Period of Service by federal law, but only
under the conditions and to the extent so required by such federal law.
(3) If an individual terminates his Service (at a time other than during a leave of absence) and subsequently resumes his
Service, if his Reemployment Commencement Date is within twelve months of his Severance from Service Date, such
Period of Severance shall be treated as a Period of Service.
(4) If an individual terminates his Service during a leave of absence and subsequently resumes his Service, if his
Reemployment Commencement Date is within twelve months of the beginning of such leave of absence, such Period of
Severance shall be treated as a Period of Service.
(5) The Committee, in its discretion, may credit an individual with Period(s) of Service for pre-participation service
(within the meaning of Treasury Regulation Section 1.401(a)(4)-11(d)(3)(ii)(A)), but only if (i) such pre-participation
service would not otherwise be credited as a Period of Service and (ii) such crediting of Period(s) of Service (A) has a
legitimate business reason, (B) does not by design or operation discriminate significantly in favor of Highly
Compensated Employees, and (C) is applied to all similarly situated employees. Moreover, the Committee, in its
discretion, may credit an individual with Period(s) of Service for imputed service (within the meaning of Treasury
regulation 1.401(a)(4)-11(d)(3)(ii)(B)), but only if (i) such imputed service would not
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otherwise be credited as a Period of Service, (ii) such crediting of Period(s) of Service (A) has a legitimate business
reason, (B) does not by design or operation discriminate significantly in favor of Highly Compensated Employees, and
(C) is applied to all similarly situated employees, and (iii) the individual has not permanently ceased to perform
services as an employee of the Employer or a Controlled Entity, provided that clause (iii) of this sentence shall not
apply if (A) the individual is not performing services for the Employer or a Controlled Entity because of a disability,
(B) the individual is performing services for another employer under an arrangement that provides some ongoing
business benefit to the Employer or a Controlled Entity, or (C) for purposes of vesting and accrual, the individual is
performing service for another employer which is being treated under the Plan as actual service with the Employer or a
Controlled Entity.
(6) In the event that the Plan constitutes a plan of a predecessor employer within the meaning of Code Section 414(a),
service for such predecessor employer shall be treated as a Period of Service to the extent required by Code Section
414(a).
(7) An individuals Period of Service shall include any period of employment by such individual with Dell Financial
Services, L.P.; provided, however, that this provision shall apply solely to an individual who becomes an Employee
immediately following the date of his or her termination of employment with Dell Financial Services, L.P.
(jj) Period of Severance: Each period of time commencing on an individuals Severance from Service Date and ending on a
Reemployment Commencement Date.
(kk) Plan: The Dell Inc. 401(k) Plan, as amended from time to time.
(ll) Plan Year: The twelve-consecutive month period commencing January 1 of each year.
(mm) Reemployment Commencement Date: The first date on which an individual performs an Hour of Service following a
Severance from Service Date.
(nn) Rollover Contribution Account: An individual account for an Eligible Employee, which is credited with the Rollover
Contributions of such Employee.
(oo) Rollover Contributions: Contributions made by an Eligible Employee pursuant to Section 3.7.
(pp) Salary Reduction Contribution Account: An individual account for each Participant, which is credited with any Salary
Reduction Contributions made by the Employer on such Participants behalf and any Employer Fail Safe
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Contributions made on such Participants behalf pursuant to Section 3.4 to satisfy the restrictions set forth in Subsection
3.1(e).
(qq) Salary Reduction Contributions: Contributions made to the Plan by the Employer on a Participants behalf in accordance
with the Participants elections to defer Considered Compensation or Bonus under the Plans qualified cash or deferred
arrangement as described in Section 3.1.
(rr) Service: The period of an individuals employment with the Employer or a Controlled Entity (but only for periods of
employment while the entity is a Controlled Entity).
(ss) Severance from Service Date: The first date on which an individual terminates his Service following his Employment
Commencement Date or Reemployment Commencement Date, if applicable. Notwithstanding the foregoing, the Severance
from Service Date of an individual who is absent from Service by reason of pregnancy, the birth of a child, the placement of
a child with the individual in connection with the adoption of such child by the individual, or for purposes of caring for
such child for the period immediately following such birth or placement shall be the second anniversary of the first date of
such absence. The Severance from Service Date of an individual who is absent from Service due to an authorized leave of
absence and who does not recommence Service at the end of such leave of absence shall be the first date on which the leave
of absence commenced.
(tt) Trust: The trust(s) established under the Trust Agreement(s) to hold and invest contributions made under the Plan and
income thereon, and from which Plan benefits are distributed.
(uu) Trust Agreement: The agreement(s) entered into between the Company and the Trustee establishing the Trust, as such
agreement(s) may be amended from time to time.
(vv) Trust Fund: The funds and properties held pursuant to the provisions of the Trust Agreement for the use and benefit of the
Participants, together with all income, profits, and increments thereto.
(ww) Trustee: The trustee or trustees qualified and acting under the Trust Agreement at any time.
(xx) Valuation Date: Each day that the New York Stock Exchange is open for business.
(yy) Vested Interest: The percentage of a Participants Accounts that, pursuant to the Plan, is nonforfeitable.
(zz) Vesting Service: The measure of service used in determining a Participants Vested Interest as determined in accordance
with Section 7.4.
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1.2 Number and Gender. Wherever appropriate herein, words used in the singular shall be considered to include the plural, and
words used in the plural shall be considered to include the singular. The masculine gender, where appearing in the Plan, shall
be deemed to include the feminine gender.
1.3 Headings. The headings of Articles and Sections herein are included solely for convenience, and if there is any conflict
between such headings and the text of the Plan, the text shall control.
1.4 Construction. It is intended that the Plan be qualified within the meaning of Code Section 401(a) and that the Trust be tax
exempt under Code Section 501(a), and all provisions herein shall be construed in accordance with such intent.
1.5 Profit Sharing Plan. The Plan is intended to qualify as a profit sharing plan for purposes of Code Sections 401(a), 402, 412,
and 417. Contributions to this Plan are not dependent on profits by an Employer.
*****
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II.
PARTICIPATION
2.1 Participation.
(a) Each Eligible Employee shall be eligible to become a Participant in the Plan upon the date coincident with such Eligible
Employees Employment Commencement Date.
(b) Notwithstanding Subsection 2.1(a), an Eligible Employee who was a Participant in the Plan on the day prior to the
Effective Date shall remain a Participant in this restatement thereof as of the Effective Date.
(c) The following groups of Employees are not eligible to participate in the Plan:
(1) An Employee whose terms and conditions of employment are governed by a collective bargaining agreement, unless
such agreement provides for his coverage under the Plan;
(2) A nonresident alien who receives no earned income from an Employer that constitutes income from sources within
the United States unless otherwise specifically covered by a participating entity pursuant to the provisions of
Article XV;
(3) An individual who is a Leased Employee or who would be a Leased Employee but for the fact that he has not
performed services on a substantially full-time basis for a period of at least one year;
(4) Any employee that is not included on the payroll records of the Company or a Controlled Entity as a common law
employee or is otherwise classified or treated by an Employer as an independent contractor or other non-common
law employee, and it is expressly intended that such individuals are to be excluded from Plan participation even if a
court or administrative agency determines that such individuals are common law employees;
(5) Any individual on the payroll of Spherion Corporation;
(6) Effective July 31, 2003, any individual who is classified as a college or high school intern by the Company
(including, but not limited to, individuals with job codes ADIN001, ADIN002, ADIN003), other than any individual
who has submitted an election to make Salary Reduction Contributions to the Plan on or before July 31, 2003; or
(7) Effective July 31, 2003, any individual who is classified as a security guard by the Company and who also is
employed by a law enforcement agency or a security firm (other than any individual who has submitted an election
to
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make Salary Reduction Contributions to the Plan on or before July 31, 2003).
2.2 Automatic Enrollment. Each Eligible Employee shall automatically become a Participant upon the date on which he first
becomes eligible under the provisions of Section 2.1.
2.3 Cessation of Participation.
(a) Except as provided in Subsections 2.3(b) and 2.3(c), a Participant shall continue to be a Participant so long as (and only so
long as) he maintains a balance in any of his Accounts.
(b) A Participant who ceases to be an Eligible Employee but remains an Employee shall continue to be a Participant, but, on
and after the date he ceases to be an Eligible Employee, he shall no longer be entitled to make deferrals hereunder or share
in allocations of Employer Contributions unless and until he shall again become an Eligible Employee.
(c) A Participant who ceases to be an Employee shall remain a Participant as long as he has any balance is his Accounts, but he
shall not be entitled to actively participate in the Plan except as otherwise specifically provided herein.
2.4 Suspension of Participation Requirements. In the event that, after application of Section 3.3(b), the group of Employees
covered by the Plan do not satisfy the ratio percentage test in accordance with Code Section 410(b), certain employees of
Spherion Corporation who provide services to Dell (the Spherion Employees) shall be permitted to participate the Plan as
described below. The participation requirements will be suspended, beginning first with the Spherion Employee(s) with the
lowest Compensation during the Plan Year, and continuing to suspend in ascending order the participation requirements for
each Spherion Employee with a higher level of Compensation, from the lowest to the highest Compensation level, until the
Plan satisfies Code Section 410(b)(1). If two or more Spherion Employees have the same Compensation, the Plan will suspend
the participation requirements for all such Spherion Employees, irrespective of whether the Plan can satisfy Code
Section 410(b)(1) by accruing benefits for fewer than all such Spherion Employees. If the Plan suspends the participation
requirements for a Spherion Employee, that Employee will share in the allocation of Employer contributions and Participant
forfeitures, if any, in accordance with the following:
(a) In addition to the Employer Retirement Savings Contribution provided for in Subsections 3.3(a) and (b), the Employer may
make an Employer Retirement Savings Contribution to the Employer Retirement Savings Contribution sub-account of each
Spherion Employee permitted to Participate in the Plan pursuant to Subsection 2.4 in accordance with Subsection 3.3(a);
(b) In addition to the Employer Fail Safe Contribution provided for in Section 3.4, the Employer may make an additional
Employer Fail Safe Contribution to the Employer Fail Safe Contribution sub-account of each Spherion Employee
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permitted to Participate in the Plan pursuant to Subsection 2.4 in an amount determined by multiplying the Employees
Compensation by the average deferral percentage (as defined in Subsection 3.1(f)) of all other Participants in the Plan;
and
(c) In addition to the Employer Matching Contribution provided for in Section 3.2, the Employer may make an Employer
Matching Contribution to the Employer Matching Contribution sub-account of each Spherion Employee permitted to
Participate in the Plan pursuant to Section 2.4 of the Plan in an amount determined by multiplying the Employees
Compensation by the average contribution percentage (as defined in Subsection 3.2(d)) of all other Participants in the
Plan.
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III.
CONTRIBUTIONS
3.1 Salary Reduction Contributions.
(a) A Participant shall elect to defer an integral percentage from 0% to 25% (or such lesser percentage as may be prescribed
from time to time by the Committee) of his Considered Compensation for a Plan Year by having the Employer contribute
the amount so deferred to the Plan.
(b) For the 2003 Plan Year, notwithstanding the preceding, an IBP Participant must make a separate election to defer an
integral percentage from 0% to 25% (or such lesser percentage as may be prescribed from time to time by the Committee)
of his Bonus, if any, by having the Employer contribute the amount so deferred to the Plan.
(c) A Participants election to defer an amount of his Considered Compensation and Bonus, if any, shall be made by
authorizing his Employer, in the manner prescribed by the Committee, to reduce his Considered Compensation (and, for the
2003 Plan Year, Bonus, if any), in the elected amount, and the Employer, in consideration thereof, agrees to contribute an
equal amount to the Plan. A Participants election made pursuant to this Subsection shall be implemented as soon as
administratively practicable after such election is made.
A Participants Considered Compensation deferral election shall remain in force and effect for all periods following its
implementation until modified in accordance with Subsection 3.1(c) or canceled in accordance with Subsection 3.1(d) or
until such Participant ceases to be an Eligible Employee. For the 2003 Plan Year, a Participants Bonus deferral election
shall remain in force and effect until the end of the Plan Year for which such election was made unless earlier modified in
accordance with Subsection 3.1(c) or canceled in accordance with Subsection 3.1(d) or until such Participant ceases to be
an Eligible Employee. The Company shall pay to a Participant any Considered Compensation and Bonus for a Plan Year
not deferred under this Plan.
(d) A Participant may change his deferral election percentage, effective as soon as administratively feasible by communicating
such new deferral election percentage to his Employer in the manner and within the time period prescribed by the
Committee. For the 2003 Plan Year, a Participant may change his deferral election percentage for his Bonus deferrals,
effective as of the next following Bonus payment date, by communicating such new deferral election percentage to his
Employer in the manner and within the time period prescribed by the Committee.
(e) A Participant may cancel his deferral election effective as of the first day of any pay period by communicating such
cancellation to his Employer in the manner and within the time period prescribed by the Committee. A Participant who so
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cancels his deferral election may resume deferrals, effective as of the first day of any subsequent pay period by
communicating his new deferral election to his Employer in the manner and within the time period prescribed by the
Committee.
For the 2003 Plan Year, a Participant may cancel his Bonus deferral election effective as of the next following Bonus
payment date by communicating such cancellation to his Employer in the manner and within the time period prescribed by
the Committee. A Participant who so cancels his Bonus deferral election may resume deferrals effective as of the next
following Bonus payment date by communicating his new deferral election to his Employer in the manner and within the
time period prescribed by the Committee.
(f) In restriction of the Participants elections, the Salary Reduction Contributions and the elective deferrals (within the
meaning of Code Section 402(g)(3)) under all other plans, contracts, and arrangements of the Employer on behalf of any
Participant for any calendar year shall not exceed $12,000 (with such amount to be adjusted automatically to reflect any
cost-of-living adjustments authorized by Code Section 402(g)(5)).
(g) In further restriction of the Participants elections, it is specifically provided that one of the actual deferral percentage
tests set forth in Code Section 401(k)(3) and the Treasury regulations thereunder must be met in each Plan Year with
respect to which the Plan does not satisfy the alternative method of satisfying the nondiscrimination requirements as set
forth in Code Section 401(k)(12). Such testing shall utilize the prior year testing method as such term is defined in Internal
Revenue Service Notice 98-1. If multiple use of the alternative limitation (within the meaning of Code Section 401(m)(9)
and Treasury regulation 1.401(m)-2(b)) occurs during a Plan Year, such multiple use shall be corrected in accordance with
the provisions of Treasury regulation 1.401(m)-2(c); provided, however, that if such multiple use is not eliminated by
making Employer Fail Safe Contributions, then the actual contribution percentages of all Highly Compensated
Employees participating in the Plan shall be reduced, and the excess contributions distributed, in accordance with the
provisions of Subsection 3.6(c) and applicable Treasury regulations, so that there is no such multiple use.
(h) If the Committee determines that a reduction of the Considered Compensation (or, for the 2003 Plan Year, Bonus) deferral
elections made pursuant to Subsection 3.1(a), 3.1(c), or 3.1(d) is necessary to ensure that the restrictions set forth in
Subsection 3.1(e) or 3.1(f) are met for any Plan Year, the deferral elections made pursuant to Subsections 3.1(a), 3.1(c), and
3.1(d) of affected Participants may be reduced by the Committee on a temporary and prospective basis in such manner as
the Committee shall determine.
(i) As soon as administratively feasible following the end of each pay period (or, with regard to Bonus deferrals, the next
Bonus payment date), but no later than the time required by applicable law, the Employer shall contribute to the Trust, as
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Salary Reduction Contributions with respect to each Participant, an amount equal to the amount of Considered
Compensation (or, if applicable, Bonus) deferred, pursuant to Subsection 3.1(a) (as adjusted pursuant to Subsection 3.1(g)),
by such Participant during such period.
3.2 Employer Matching Contributions.
(a) For each pay period, the Employer shall contribute to the Trust, as Employer Matching Contributions, an amount that
equals 100% of the Salary Reduction Contributions that were made pursuant to Section 3.1 on behalf of each of the
Participants during such pay period and that were not in excess of 3% of each such Participants Considered Compensation
and Bonus, as applicable, for such pay period.
(b) In addition to the Employer Matching Contributions made pursuant to Subsection 3.2(a), for each calendar quarter the
Employer may in its discretion contribute to the Trust an additional Employer Matching Contribution on behalf of each
Participant who is an Eligible Employee on the last day of each Plan Year. The additional Employer Matching Contribution
made pursuant to this Subsection shall be an amount that equals the difference, if any, between (i) 100% of the total Salary
Reduction Contributions made pursuant to Section 3.1 on behalf of each Participant for the Plan Year not in excess of 3%
of each such Participants total Considered Compensation and Bonus for the Plan Year and (ii) the total Employer Matching
Contributions made on behalf of such Participant for the Plan Year.
(c) In restriction of the Employer Matching Contributions hereunder, it is specifically provided that one of the actual
contribution percentage tests or alternative methods of satisfying such tests set forth in Code Section 401(m) and the
Treasury regulations thereunder must be met in each Plan Year. Such testing shall utilize the prior year testing method as
such term is defined in Internal Revenue Service Notice 98-1. The Committee may elect, in accordance with applicable
Treasury regulations, to treat Salary Reduction Contributions to the Plan as Employer Matching Contributions for purposes
of meeting this requirement.
3.3 Employer Retirement Savings Contributions.

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(a) For each Plan Year, the Employer in its discretion may contribute to the Trust an Employer Retirement Savings
Contribution on behalf of each Participant who either (i) was employed by the Employer on the last day of such Plan Year
or (ii) terminated employment with the Employer during such Plan Year on or after his Normal Retirement Date or by
reason of death or total and permanent disability (as defined in Section 7.2) during such Plan Year. The Employer
Retirement Savings Contribution made pursuant to this Subsection 3.3(a) shall equal a percentage (selected by and in the
discretion of the Employer) of the
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Compensation of each such eligible Participant for such Plan Year or any amount as determined by the Employer in its
discretion.
(b) For each Plan Year, the Employer in its discretion may contribute to the Trust an Employer Retirement Savings
Contribution on behalf of certain Participants who are not Highly Compensated Employees for such Plan Year as described
below. The Employer Retirement Savings Contribution made pursuant to this Subsection 3.3(b) shall equal an amount as
determined by the Employer in its discretion. Any amounts contributed pursuant to this Subsection 3.3(b) shall be allocated
in accordance with Subsection 4.2(c). The Employer Retirement Savings Contribution will be made by suspending the
accrual requirements for Includable Employees who are Participants, beginning first with the Includable Employee(s)
employed with the Employer on the last day of the Plan Year, then the Includable Employee(s) who have the latest
Separation from Service during the Plan Year, and continuing to suspend in descending order the accrual requirements for
each Includable Employee who incurred an earlier Separation from Service, from the latest to the earliest separation from
service date, until the Plan satisfies the Code Section 410(b)(1) coverage test for the Plan Year. If two or more Includable
Employees have a separation from service on the same day, the Committee will suspend the accrual requirements for all
such Includable Employees, irrespective of whether the Plan can satisfy the Code Section 410(b)(1) coverage test by
accruing benefits for fewer than all such Includable Employees. If the Plan suspends the accrual requirements for an
Includable Employee, that Employee will share in the allocation of Employer contributions and Participant forfeitures, if
any, without regard to the Service he has earned for the Plan Year and without regard to whether he is employed by the
Employer on the last day of the Plan Year. This suspension of accrual requirements applies separately to the Code Section
401(m) portion of the Plan, and the Committee will treat an Employee as benefiting under that portion of the Plan if the
Employee is an Eligible Employee for purposes of the Code Section 401(m) nondiscrimination test. Includable
Employees are all Employees that are not Highly Compensated Employees other than: (a) those Employees excluded from
participating in the Plan for the entire Plan Year by reason of the collective bargaining unit exclusion or the nonresident
alien exclusion or by reason of the participation requirements Article II and (b) any Employee who incurs a separation from
service during the Plan Year.
3.4 Employer Fail Safe Contributions.

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(a) In addition to the Employer Matching Contributions made pursuant to Section 3.2 and the Employer Retirement Savings
Contribution made pursuant to Section 3.3, for each Plan Year the Employer in its discretion may contribute to the Trust as
a fail safe contribution for such Plan Year the amounts necessary to cause the Plan to satisfy the restrictions set forth in
Subsection 3.1(e) (with respect to certain restrictions on Salary Reduction Contributions) and Subsection 3.2(c) (with
respect to certain restrictions on Employer Matching Contributions). Amounts contributed in order to satisfy the restrictions
set forth in
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Subsection 3.1(f) shall be considered qualified matching contributions (within the meaning of Treasury regulation
1.401(k)-1(g)(13)) for purposes of such Subsection, and amounts contributed in order to satisfy the restrictions set forth in
Subsection 3.2(c) shall be considered Employer Matching Contributions for purposes of the Plan. Any amounts contributed
pursuant to this Section shall be allocated in accordance with Subsections 4.2(e) and 4.2(f).
3.5 Return of Contributions. Anything to the contrary herein notwithstanding, the Employers contributions to the Plan are
contingent upon the deductibility of such contributions under Code Section 404. To the extent that a deduction for
contributions is disallowed, such contributions shall, upon the written demand of the Employer, be returned to the Employer by
the Trustee within one year after the date of disallowance, reduced by any net losses of the Trust Fund attributable thereto but
not increased by any net earnings of the Trust Fund attributable thereto, which net earnings shall be treated as a forfeiture.
Moreover, if Employer contributions are made under a mistake of fact, such contributions shall, upon the written demand of
the Employer, be returned to the Employer by the Trustee within one year after the payment thereof, reduced by any net losses
of the Trust Fund attributable thereto but not increased by any net earnings of the Trust Fund attributable thereto, which net
earnings shall be treated as a forfeiture.
3.6 Disposition of Excess Deferrals and Excess Contributions.

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(a) Anything to the contrary herein notwithstanding, any (i) Salary Reduction Contributions to the Plan for a calendar year on
behalf of a Participant in excess of the limitations set forth in Subsection 3.1(e) and (ii) excess deferrals from other plans
that are allocated to the Plan by such Participant no later than March 1 of the next following calendar year within the
meaning of, and pursuant to the provisions of, Code Section 402(g)(2) shall be distributed to such Participant not later than
April 15 of the next following calendar year.
(b) Anything to the contrary herein notwithstanding, if for any Plan Year the aggregate Salary Reduction Contributions made
by the Employer on behalf of Highly Compensated Employees exceeds the maximum amount of Salary Reduction
Contributions permitted on behalf of such Highly Compensated Employees pursuant to Subsection 3.1(f), such excess
(determined by reducing Salary Reduction Contributions on behalf of Highly Compensated Employees in order of the
highest dollar amounts contributed on behalf of such Highly Compensated Employees in accordance with Code
Section 401(k)(8)(C) and the Treasury regulations thereunder) shall be distributed to the Highly Compensated Employees
on whose behalf such excess was contributed before the end of the next following Plan Year.
(c) Anything to the contrary herein notwithstanding, if, for any Plan Year, the aggregate Employer Matching Contributions
allocated to the Accounts of Highly Compensated Employees exceeds the maximum amount of such Employer Matching
Contributions permitted on behalf of such Highly Compensated Employees pursuant to Subsection 3.2(c), such excess
(determined by reducing
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Employer Matching Contributions made on behalf of Highly Compensated Employees in order of the highest dollar
amounts contributed on behalf of such Highly Compensated Employees in accordance with Code Section 401(m)(6)(C) and
Treasury regulations thereunder) shall be distributed to the Highly Compensated Employees on whose behalf such excess
contributions were made (or, if such excess contributions are forfeitable, they shall be forfeited) before the end of the next
following Plan Year.
(d) In coordinating the disposition of excess deferrals and excess contributions pursuant to this Section, such excess deferrals
and excess contributions shall be disposed of in the following order:
(1) First, Salary Reduction Contributions that constitute excess deferrals described in Subsection 3.6(a) that are not
considered in determining the amount of Employer Matching Contributions pursuant to Section 3.2 shall be distributed;
(2) Next, excess Salary Reduction Contributions that constitute excess deferrals described in Subsection 3.6(a) that are
considered in determining the amount of Employer Matching Contributions pursuant to Section 3.2 shall be distributed,
and the Employer Matching Contributions with respect to such excess Salary Reduction Contributions shall be
forfeited;
(3) Next, excess Salary Reduction Contributions described in Subsection 3.6(b) that are not considered in determining the
amount of Employer Matching Contributions pursuant to Section 3.2 shall be distributed;
(4) Next, excess Salary Reduction Contributions described in Subsection 3.6(b) that are considered in determining the
amount of Employer Matching Contributions pursuant to Section 3.2 shall be distributed, and the Employer Matching
Contributions with respect to such excess Salary Reduction Contributions shall be forfeited; and
(5) Finally, excess Employer Matching Contributions described in Subsection 3.6(c) shall be distributed (or, if forfeitable,
forfeited).
(e) Any distribution or forfeiture of excess deferrals or excess contributions pursuant to the provisions of this Section shall be
adjusted for income or loss allocated thereto in the manner determined by the Committee in accordance with any method
permissible under applicable Treasury regulations. Any forfeiture pursuant to the provisions of this Section shall be
considered to have occurred on the date that is 21/2 months after the end of the Plan Year.
3.7 Rollover Contributions.

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(a) Qualified Rollover Contributions may be made to the Plan by any Eligible Employee of amounts received by such Eligible
Employee from certain individual
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retirement accounts or annuities or from an employees trust described in Code Section 401(a), which is exempt from tax
under Code Section 501(a), but only if any such Rollover Contribution is an eligible rollover distribution within the
meaning of Code Section 402(f)(2)(A) and is made pursuant to and in accordance with applicable provisions of the Code
and Treasury regulations promulgated thereunder. A Rollover Contribution of such eligible rollover distribution may be
made to the Plan irrespective of whether such eligible rollover distribution was paid to the Eligible Employee or paid to the
Plan as a direct Rollover Contribution. A direct Rollover Contribution to the Plan may be effectuated only by wire
transfer directed to the Trustee or by issuance of a check made payable to the Trustee that is negotiable only by the Trustee
and that identifies the Eligible Employee for whose benefit the Rollover Contribution is being made. Any Eligible
Employee desiring to effect a Rollover Contribution to the Plan must execute and file with the Committee the form
prescribed by the Committee for such purpose. The Committee may require as a condition to accepting any Rollover
Contribution that such Eligible Employee furnish any evidence that the Committee in its discretion deems satisfactory to
establish that the proposed Rollover Contribution is in fact eligible for rollover to the Plan and is made pursuant to and in
accordance with applicable provisions of the Code and Treasury regulations. All Rollover Contributions to the Plan must be
made in cash.
(b) An Eligible Employee who has made a Rollover Contribution in accordance with this Section, but who has not otherwise
become a Participant in the Plan in accordance with Article II, shall become a Participant coincident with such Rollover
Contribution; provided, however, that such Participant shall not have a right to make deferrals or have Employer
Contributions made on his behalf until he has otherwise satisfied the requirements imposed by Article II.
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IV.
ALLOCATIONS AND LIMITATIONS
4.1 Suspended Amounts. All contributions, forfeitures, and the net income or net loss of the Trust Fund shall be held in suspense
until allocated or applied as provided herein.
4.2 Allocation of Contributions to Accounts.

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(a) Salary Reduction Contributions made by the Employer on a Participants behalf pursuant to Section 3.1 shall be allocated to
such Participants Salary Reduction Contribution Account.
(b) The Employer Matching Contributions made pursuant to Subsections 3.2(a) and 3.2(b) shall be allocated to the Employer
Contribution Accounts of the Participants for whom such contributions were made.
(c) The Employer Retirement Savings Contribution, if any, made pursuant to Section 3.3 for a Plan Year shall be allocated to
the Employer Contribution Accounts of the Participants eligible to receive an allocation of such contribution. The
allocation to each such eligible Participants Employer Contribution Account shall be (i) in the case of the Employer
Retirement Savings Contribution made pursuant to Subsection 3.3(a), the portion of such Employer Retirement Savings
Contribution that is in the same proportion that such Participants Compensation for such Plan Year bears to the total of all
such eligible Participants Compensation for such Plan Year and (ii) in the case of the Employer Retirement Savings
Contribution made pursuant to Subsection 3.3(b), the amount of such Employer Retirement Savings Contribution made on
behalf of such Participant in accordance with Subsection 3.3(b).
(d) The Employer Fail Safe Contribution, if any, made pursuant to Section 3.4 for a Plan Year in order to satisfy the restrictions
set forth in Subsection 3.1(f) shall be allocated to the Salary Reduction Contribution Accounts of Participants who
(i) received an allocation of Salary Reduction Contributions for such Plan Year and (ii) were not Highly Compensated
Employees for such Plan Year (with each such Participant individually hereinafter referred to as an Eligible Participant
for purposes of this Subsection). Such allocation shall be made, first, to the Salary Reduction Contribution Account of the
Eligible Participant who received the least amount of Compensation for such Plan Year until the limitation set forth in
Section 4.6 has been reached as to such Eligible Participant, then to the Salary Reduction Contribution Account of the
Eligible Participant who received the next smallest amount of Compensation for such Plan Year until the limitation set forth
in Section 4.6 has been reached as to such Eligible Participant, and continuing in such manner until the Employer Fail Safe
Contribution for such Plan Year has been completely allocated or the limitation set forth in Section 4.6 has been reached as
to all Eligible Participants. Any remaining Employer Fail Safe
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Contribution for such Plan Year shall be allocated among the Salary Reduction Contribution Accounts of all Participants
who were Eligible Employees during such Plan Year, with the allocation to each such Participants Salary Reduction
Contribution Account being the portion of such remaining Employer Fail Safe Contribution which is in the same proportion
that such Participants Compensation for such Plan Year bears to the total of all such Participants Compensation for such
Plan Year.
(e) The Employer Fail Safe Contribution, if any, made pursuant to Section 3.4 for a Plan Year in order to satisfy the restrictions
set forth in Subsection 3.2(c) shall be allocated to the Employer Contribution Accounts of Participants who (i) received an
allocation of Employer Matching Contributions for such Plan Year and (ii) were not Highly Compensated Employees for
such Plan Year (with each such Participant individually hereinafter referred to as an Eligible Participant for purposes of
this Subsection). Such allocation shall be made, first, to the Employer Contribution Account of the Eligible Participant who
received the least amount of Compensation for such Plan Year until the limitation set forth in Section 4.6 has been reached
as to such Eligible Participant, then to the Employer Contribution Account of the Eligible Participant who received the next
smallest amount of Compensation for such Plan Year until the limitation set forth in Section 4.6 has been reached as to such
Eligible Participant, and continuing in such manner until the Employer Fail Safe Contribution for such Plan Year has been
completely allocated or the limitation set forth in Section 4.6 has been reached as to all Eligible Participants. Any
remaining Employer Fail Safe Contribution for such Plan Year shall be allocated among the Employer Contribution
Accounts of all Participants who were Eligible Employees during such Plan Year, with the allocation to each such
Participants Employer Contribution Account being the portion of such remaining Employer Fail Safe Contribution which
is in the same proportion that such Participants Compensation for such Plan Year bears to the total of all such Participants
Compensation for such Plan Year.
(f) If an Employer Fail Safe Contribution is made in order to satisfy the restrictions set forth in both Subsection 3.1(f) and
Subsection 3.2(c) for the same Plan Year, the Employer Fail Safe Contribution made in order to satisfy the restrictions set
forth in Subsection 3.1(f) shall be allocated (pursuant to Subsection 4.2(f)) prior to allocating the Employer Fail Safe
Contribution made in order to satisfy the restrictions set forth in Subsection 3.2(c) (pursuant to Subsection 4.2(f)). In
determining the application of the limitations set forth in Section 4.6 to the allocations of Employer Fail Safe Contributions,
all Annual Additions (as such term is defined in Section 4.6) to a Participants Accounts other than Employer Fail Safe
Contributions shall be considered allocated prior to Employer Fail Safe Contributions.
4.3 Time of Allocation of Contributions. All contributions to the Plan shall be considered allocated to Participants Accounts
when received by the Trustee, but no later than the last day of the Plan Year for which they were made, as determined pursuant
to Article III,

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except that, for purposes of valuation of the Participants Accounts under Section 4.5, contributions shall be considered
allocated to Participants Accounts only when received by the Trustee notwithstanding that this may be later than the last day
of the Plan Year for which such contributions were made.
4.4 Application of Forfeitures. Any amounts that are forfeited under any provision hereof during a Plan Year shall be applied in
the manner determined by the Committee to reduce Employer Contributions or to pay expenses incident to the administration
of the Plan and Trust. Prior to such application, forfeited amounts shall be invested in the Investment Fund(s) designated from
time to time by the Committee.
4.5 Valuation of Accounts. All amounts contributed to the Trust Fund shall be invested as soon as administratively feasible
following their receipt by the Trustee, and the balance of each Account shall reflect the result of daily pricing of the assets in
which such Account is invested from the time of receipt by the Trustee until the time of distribution. Such daily pricing shall
include the valuation of assets of the Investment Funds in which each such Account is invested, the earnings and losses
attributable to such Investment Fund allocable to each such Account, and the payment of any expenses or fees charged against
each such Account. In the case of any contributions temporarily held in suspense pursuant to Section 4.1, any earnings (or
losses) attributable to such contributions during such period of suspension shall be allocated to the Accounts of Participants
receiving an allocation of such contributions under any reasonable allocation method determined by the Committee.
4.6 Code Section 415 Limitations and Corrections.

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(a) Contrary Plan provisions notwithstanding, in no event shall the Annual Additions credited to a Participants Accounts for
any Limitation Year exceed the Maximum Annual Additions for such Participant for such year. For purposes of
determining whether the Annual Additions under this Plan exceed the limitations herein provided, all defined contribution
plans of the Employer are to be treated as one defined contribution plan. In addition, all defined contribution plans of
Controlled Entities (as defined in Subsection 4.6(c)) shall be aggregated for this purpose.
(b) If as a result of a reasonable error in estimating a Participants compensation, a reasonable error in determining the amount
of elective deferrals (within the meaning of Code Section 402(g)(3)) that may be made with respect to any individual under
the limits of Code Section 415, or because of other limited facts and circumstances, the Annual Additions that would be
credited to a Participants Accounts for a Limitation Year would nonetheless exceed the Maximum Annual Additions for
such Participant for such year, the excess Annual Additions that, but for this Section, would have been allocated to such
Participants Accounts shall be disposed of as follows:
(1) First, any such excess Annual Additions in the form of Salary Reduction Contributions on behalf of such Participant
that would not have been
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considered in determining the amount of Employer Matching Contributions pursuant to Section 3.2 shall be distributed
to such Participant, adjusted for income or loss allocated thereto;
(2) Next, any such excess Annual Additions in the form of Salary Reduction Contributions on behalf of such Participant
that would have been considered in determining the amount of Employer Matching Contributions pursuant to Section
3.2 shall be distributed to such Participant, adjusted for income or loss allocated thereto, and the Employer Matching
Contributions that would have been allocated to such Participants Accounts based upon such distributed Salary
Reduction Contributions shall, to the extent such amounts would have otherwise been allocated to such Participants
Accounts, be treated as a forfeiture;
(3) Finally, any such excess Annual Additions in the form of Employer Retirement Savings Contributions shall, to the
extent such amounts would otherwise have been allocated to such Participants Accounts, be treated as a forfeiture.
If the Annual Additions credited to a Participants Accounts for any Limitation Year under this Plan plus the additions
credited on his behalf under other defined contribution plans required to be aggregated pursuant to this Subsection
would exceed the Maximum Annual Additions for such Participant for such Limitation Year, the Annual Additions
under this Plan and the additions under such other plans shall be reduced on a pro rata basis and allocated, reallocated,
or returned in accordance with applicable plan provisions regarding Annual Additions in excess of Maximum Annual
Additions.
(c) For purposes of this Section, the following terms and phrases when capitalized shall have these respective meanings:
(1) Annual Additions: With respect to a Participant for any Limitation Year, the total of (i) the Employer Contributions,
Salary Reduction Contributions, and forfeitures, if any, allocated to such Participants Accounts for such year,
(ii) Participants contributions, if any, (excluding any Rollover Contributions) for such year, and (iii) amounts referred
to in Code Sections 415(l)(1) and 419A(d)(2).
(2) Controlled Entity: For purposes of this Section only, a Controlled Entity as defined in Subsection 1.1(j), but
excluding an affiliated service group member within the meaning of Code Section 414(m) and determined by
application of a more than a 50% control standard in lieu of an 80% control standard.
(3) Maximum Annual Additions: With respect to a Participant for any Limitation Year, the lesser of (i) $40,000 (with
such amount to be adjusted
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automatically to reflect any cost-of-living adjustment authorized by Code Section 415(d)) or (ii) 100% of such
Participants Compensation during such Limitation Year.
(d) If the Committee determines that a reduction of the Considered Compensation and Bonus deferral elections, if any, made
pursuant to Section 3.1 is necessary to ensure that the limitations set forth in this Section are met for any Limitation Year,
the Considered Compensation or Bonus deferral elections of affected Participants made pursuant to Section 3.1 may be
reduced by the Committee on a temporary and prospective basis in such manner as the Committee shall determine.
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V.
INVESTMENT OF ACCOUNTS
5.1 Investment of Accounts by Participants. Each Participant shall designate, in accordance with the following Subsections and
the procedures established from time to time by the Committee, the manner in which the amounts allocated to each of his
Accounts shall be invested among the Investment Funds made available from time to time by the Committee for this purpose.
(a) A Participant may designate one of such Investment Funds for all amounts allocated to his Accounts, or he may split the
investment of such amounts among such Investment Funds in such increments as the Committee may prescribe. If a
Participant fails to make a designation with respect to all or any of such amounts, then such non-designated amounts shall
be invested in the Investment Fund or Investment Funds designated by the Committee from time to time in a uniform and
nondiscriminatory manner.
(b) A Participant may (i) change his investment designation for future contributions to be allocated to his Accounts or
(ii) convert his investment designation with respect to amounts already allocated to his Accounts. Any such change shall be
made in accordance with the procedures established by the Committee, and the Committee may limit the frequency of such
changes.
5.2 Restriction on Acquisition of Company Stock. Notwithstanding any other provision hereof, it is specifically provided that
the Trustee shall not purchase Company Stock or other Company securities during any period in which such purchase is, in the
opinion of counsel for the Company or the Committee, restricted by any law or regulation applicable thereto. During such
period, amounts that would otherwise be invested in Company Stock or other Company securities pursuant to an investment
designation shall be invested in such other assets as the Trustee may in its discretion determine, or the Trustee may hold such
amounts uninvested for a reasonable period pending the purchase of such stock or securities.
5.3 Pass-Through Voting of Company Stock. To the extent permitted by section 404(a) of ERISA, at each annual meeting and
special meeting of the shareholders of the Company, a Participant may direct the voting of the number of whole shares of
Company Stock attributable to his Accounts as of the Valuation Date coinciding with or, if none, next preceding the record date
for such meeting. The Committee shall forward or cause to be forwarded to each such Participant copies of pertinent proxy
solicitation materials provided by the Company together with a request for such Participants confidential instructions as to the
manner in which such
shares are to be voted. The Committee shall direct the Trustee to vote such shares in accordance
with such instructions and, to the extent permitted by section 404(a) of ERISA, shall also direct the Trustee as to the manner in
which to vote any shares of Company Stock at any such meeting for which the Committee has not received, or is not subject to
receiving, such voting instructions.

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5.4 Stock Rights, Stock Splits, and Stock Dividends. No Participant shall have any right to request, direct, or demand that the
Committee or the Trustee exercise on his behalf rights or privileges to acquire, convert, or exchange Company Stock or other
securities. The Trustee shall exercise or sell any such rights or privileges as directed by the Committee. Company Stock
received by the Trustee by reason of a stock split, stock dividend, or recapitalization shall be appropriately allocated to the
Accounts of each affected Participant.
5.5 Participant Rights. For purposes of Article V only, the beneficiary of a deceased Participant and any alternate payee under a
qualified domestic relations order (as defined in Section 17.2) shall have the rights of a Participant.

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VI.
IN-SERVICE WITHDRAWALS
6.1 Age 591/2 Withdrawals. A Participant who has attained age fifty-nine and one-half may withdraw from his Accounts an
amount not exceeding the then value of his Vested Interest in such Accounts. Such withdrawal shall come, first, from such
Participants Rollover Contribution Account, second, from his Vested Interest in his Employer Contribution Account, and,
finally, from his Salary Reduction Contribution Account.
6.2 Financial Hardship Withdrawals.

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(a) A Participant who has a financial hardship, as determined by the Committee, and who has made all available withdrawals
pursuant to Section 6.1 and pursuant to the provisions of any other plans of the Employer and any Controlled Entities of
which he is a member and who has obtained all available loans pursuant to Article IX and pursuant to the provisions of any
other plans of the Employer and any Controlled Entities of which he is a member may withdraw from his Employer
Contribution Account, his Rollover Contribution Account, and his Salary Reduction Contribution Account amounts not to
exceed the lesser of (i) such Participants Vested Interest in such Accounts or (ii) the amount determined by the Committee
as being available for withdrawal pursuant to this Subsection. Such withdrawal shall come, first, from the Participants
Rollover Contribution Account, second, from his Vested Interest in his Employer Contribution Account, and, finally, from
his Salary Reduction Contribution Account.
(b) For purposes of this Section, financial hardship shall mean the immediate and heavy financial needs of the Participant. A
withdrawal based upon financial hardship pursuant to this Section shall not exceed the amount that is both required to meet
the immediate financial needs created by the hardship and not reasonably available from other resources of the Participant.
The amount required to meet the Participants immediate financial needs may include any amounts necessary to pay any
federal, state, or local income taxes or penalties reasonably anticipated to result from the distribution. The determination of
the existence of a Participants financial hardship and the amount required to be distributed to meet the needs created by the
hardship shall be made by the Committee. The decision of the Committee shall be final and binding, provided that all
Participants similarly situated shall be treated in a uniform and nondiscriminatory manner. A withdrawal shall be deemed to
be made on account of the immediate and heavy financial needs of a Participant if the withdrawal is for:
(1) Expenses for medical care described in Code Section 213(d) previously incurred by the Participant, the Participants
spouse, or any dependents of the Participant (as defined in Code Section 152) or necessary for those persons to obtain
medical care described in Code Section 213(d) and not reimbursed or reimbursable by insurance;
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(2) Costs directly related to the purchase of a principal residence of the Participant (excluding mortgage payments);
(3) Payment of tuition and related educational fees, and room and board expenses, for the next twelve months of
post-secondary education for the Participant or the Participants spouse, children, or dependents (as defined in Code
Section 152);
(4) Payments necessary to prevent the eviction of the Participant from his principal residence or the foreclosure on the
mortgage of the Participants principal residence; or
(5) Such other financial needs that the Commissioner of Internal Revenue may deem to be immediate and heavy financial
needs through the publication of revenue rulings, notices, and other documents of general applicability.
(c) The above Subsections of this Section notwithstanding, in addition to the restrictions on all in-service withdrawals set forth
in Section 6.3, the following restrictions on financial hardship withdrawals under this Section shall apply:
(1) Withdrawals under this Section from a Participants Salary Reduction Contribution Account shall be limited to the sum
of the Participants Salary Reduction Contributions to the Plan, plus income allocable thereto and credited to the
Participants Salary Reduction Account as of December 31, 1988, less any previous withdrawals of such amounts;
(2) Employer Contributions used to satisfy the restrictions set forth in Subsection 3.1(f), and income allocable thereto, shall
not be subject to withdrawal under this Section; and
(3) A Participant who makes a withdrawal from his Salary Reduction Contribution Account under this Section may not
make elective contributions or employee contributions to the Plan or any other qualified or nonqualified plan of the
Employer or any Controlled Entity for a period of six months following the date of such withdrawal.
6.3 Restrictions on In-Service Withdrawals.

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(a) All withdrawals pursuant to this Article shall be made only in the manner and within the time prior to the proposed date of
withdrawal prescribed by the Committee.
(b) No withdrawal shall be made from an Account to the extent such Account has been pledged to secure a loan from the Plan.
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(c) If a Participants Account from which a withdrawal is made is invested in more than one Investment Fund, the withdrawal
shall be made pro rata from each Investment Fund in which such Account is invested.
(d) All withdrawals under this Article shall be paid in cash.
(e) Any withdrawal hereunder that constitutes an Eligible Rollover Distribution shall be subject to the Direct Rollover election
described in Article VII.
(f) This Article shall not be applicable to a Participant following termination of employment with the Employer, and the
amounts in such Participants Accounts shall be distributable only in accordance with the provisions of Article VII.
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VII.
DISTRIBUTIONS AFTER SEPARATION FROM SERVICE
7.1 Retirement Benefits. A Participant who terminates his employment with the Employer and all Controlled Entities on or after
his Normal Retirement Date shall be entitled to a retirement benefit, payable at the time and in the form provided in
Article VIII. A Participants retirement benefit shall be equal to the value of his Accounts on his Benefit Commencement Date.
7.2 Disability Benefits. In the event a Participant becomes totally and permanently disabled, as determined pursuant to this
subsection, such Participant shall be entitled to a disability benefit, payable at the time and in the form provided in
Article VIII. A Participants disability benefit shall be equal to the value of his Accounts on his Benefit Commencement Date.
A Participant shall be considered totally and permanently disabled if the Committee determines, based on a written medical
opinion (unless waived by the Committee as unnecessary), that such Participant is permanently incapable of performing his job
for physical or mental reasons and has incurred a disability within the meaning of Code Section 401(k)(2)(B)(i)(I).
7.3 Death Benefits. Upon the death of a Participant while an Employee or an employee of a Controlled Entity, the Participants
designated beneficiary shall be entitled to a death benefit, payable at the time and in the form provided in Article VIII. A
Participants death benefit shall be equal to the value of his Accounts on his Benefit Commencement Date.

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(a) Each Participant shall have the right to designate the beneficiary or beneficiaries to receive payment of his benefit in the
event of his death. Each such designation shall be made by executing the beneficiary designation form prescribed by the
Committee and filing such form with the Committee. Any such designation may be changed at any time by such
Participant by execution and filing of a new designation in accordance with this Section. Notwithstanding the foregoing, if
a Participant who is married on the date of his death has designated an individual or entity other than his surviving spouse
as his beneficiary, such designation shall not be effective unless (i) such surviving spouse has consented thereto in writing
and such consent (A) acknowledges the effect of such specific designation, (B) either consents to the specific designated
beneficiary (which designation may not subsequently be changed by the Participant without spousal consent) or expressly
permits such designation by the Participant without the requirement of further consent by such spouse, and (C) is
witnessed by a Plan representative (other than the Participant) or a notary public or (ii) the consent of such spouse cannot
be obtained because such spouse cannot be located or because of other circumstances described by applicable Treasury
Regulations. Any such consent by such surviving spouse shall be irrevocable.
(b) If no beneficiary designation is on file with the Committee at the time of the death of the Participant or if such designation
is not effective for any reason as
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determined by the Committee, the designated beneficiary or beneficiaries to receive such death benefit shall be as follows:
(1) If a Participant leaves a surviving spouse, his designated beneficiary shall be such surviving spouse; and
(2) If a Participant leaves no surviving spouse, his designated beneficiary shall be (i) such Participants executor or
administrator or (ii) his heirs at law if there is no administration of such Participants estate.
(c) Notwithstanding the preceding provisions of this Section and to the extent not prohibited by state or federal law, if a
Participant is divorced from his spouse and at the time of his death is not remarried to the person from whom he was
divorced, any designation of such divorced spouse as his beneficiary under the Plan filed prior to the divorce shall be null
and void unless the contrary is expressly stated in writing filed with the Committee by the Participant. The interest of such
divorced spouse failing hereunder shall vest in the persons specified in Subsection 7.3(b) as if such divorced spouse did
not survive the Participant.
7.4 Separation From Service Prior to Retirement. Each Participant whose employment with the Employer and all Controlled
Entities is terminated prior to his Normal Retirement Date for any reason other than total and permanent disability or death
shall be entitled to a termination benefit, payable at the time and in the form provided in Article VIII. A Participants
termination benefit shall be equal to his Vested Interest in the value of his Accounts on his Benefit Commencement Date.

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(a) Determination of Vested Interest.


(1) A Participant shall have a 100% Vested Interest in his Salary Reduction Contribution Account and his Rollover
Contribution Account at all times.
(2) A Participants Vested Interest in his Employer Contribution Account shall be determined by such Participants years
of Vesting Service in accordance with the following schedule:

Years of Vesting Service

Less than

1 year
1 year
2 years
3 years
4 years
5 years or more

Vested Interest

0%
20%
40%
60%
80%
100%

(3) Notwithstanding Subsection 7.4(a)(2), with respect to any Participant who was a Participant in the Plan on the day
prior to the Effective Date, in no event shall such Participants Vested Interest in his Employer Contribution
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Account after the Effective Date be less than such Vested Interest would have been had the Plan provisions prior to
such date been in effect.
(4) Notwithstanding Subsection 7.4(a)(2), a Participant shall have a 100% Vested Interest in his Employer Contribution
Account upon the earliest to occur of (i) the attainment of his Normal Retirement Date while employed by the
Employer or a Controlled Entity, (ii) the date such Participant is determined by the Committee to be totally and
permanently disabled (as later defined in this Subsection), (iii) the death of such Participant while an Employee or
an employee of a Controlled Entity, or (iv) if such Participant is an affected Participant, the occurrence of an event
described in, and under the conditions set forth in, Article XIV. For purposes of Clause (ii) of the preceding sentence,
totally and permanently disabled shall mean either totally and permanently disabled as defined in Section 7.2 or
a determination by the Committee that, because of physical or mental reasons, the Participant is permanently
incapable of performing any duties for the Employer or a Controlled Entity.
(b) Crediting of Vesting Service.
(1) For the period preceding the Effective Date, subject to the provisions of Section 7.4(c), an individual shall be
credited with Vesting Service in an amount equal to all service credited to him for vesting purposes under the Plan as
it existed on the day prior to the Effective Date.
(2) On and after the Effective Date, subject to the remaining Subsections of this Section and to the provisions of
Section 7.4(c), an individual shall be credited with Vesting Service in an amount equal to his aggregate Periods of
Service whether or not such Periods of Service are completed consecutively. The completion of 365 days of Periods
of Service shall constitute one year of Vesting Service.
(c) Forfeiture of Vesting Service.
(1) In the case of an individual who terminates employment with the Employer and all Controlled Entities at a time
when he has a 0% Vested Interest in his Employer Contribution Account and who then incurs a Period of Severance
that equals or exceeds the greater of five years or his aggregate Periods of Service completed before such Period of
Severance, such individuals Periods of Service completed before such Period of Severance shall be forfeited and
completely disregarded in determining his years of Vesting Service.
(2) In the case of a Participant who terminates employment with the Employer and all Controlled Entities at a time when
he has a Vested Interest in his Employer Contribution Account of more than 0% but less than 100% and then incurs a
Period of Severance of five consecutive years, such
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Participants Periods of Service completed after such Period of Severance shall be disregarded for purposes of
determining such Participants Vested Interest in any Plan benefits derived from Employer Contributions made on his
behalf before such Period of Severance, but such Participants Periods of Service completed before such Period of
Severance shall not be disregarded in determining his Vested Interest in any Plan benefits derived from Employer
Contributions made on his behalf after such Period of Severance.
(3) A Participant who terminates employment with the Employer and all Controlled Entities at a time when he has a
100% Vested Interest in his Employer Contribution Account shall not forfeit any of his Vesting Service for purposes
of determining such Participants Vested Interest in any Plan benefits derived from Employer Contributions made on
his behalf.
(d) Forfeitures of Nonvested Account Balance.
(1) With respect to a Participant who terminates employment with the Employer and all Controlled Entities with a
Vested Interest in his Employer Contribution Account that is less than 100% and receives a distribution from the Plan
of the balance of his Vested Interest in his Accounts in the form of a lump sum distribution by the close of the second
Plan Year following the Plan Year in which his employment is terminated, the nonvested portion of such terminated
Participants Employer Contribution Account as of the Valuation Date next preceding his Benefit Commencement
Date shall become a forfeiture as of his Benefit Commencement Date (or as of his date of termination of
employment with the Employer and all Controlled Entities if no amount is payable from the Trust Fund on behalf of
such Participant with such Participant being considered to have received a distribution of zero dollars on his date of
termination of employment).
(2) With respect to a Participant who terminates employment with the Employer and all Controlled Entities with a
Vested Interest in his Employer Contribution Account less than 100% and who is not otherwise subject to the
forfeiture provisions of Subsection 7.4(d)(1), the nonvested portion of his Employer Contribution Account shall be
forfeited as of the earlier of (i) the date the Participant completes a Period of Severance of five consecutive years or
(ii) the date of the terminated Participants death.
(e) Restoration of Forfeited Account Balance. In the event that the nonvested portion of a terminated Participants
Employer Contribution Account becomes a forfeiture, the terminated Participant shall, upon subsequent reemployment
with the Employer or a Controlled Entity prior to incurring a Period of Severance of five consecutive years, have the
forfeited amount restored to such Participants Employer Contribution Account, unadjusted by any subsequent gains or
losses of
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the Trust Fund; provided, however, that such restoration shall be made only if, within five (5) years after the date the
Participant is reemployed, such Participant repays in cash all amounts previously distributed to him from his or her
(i) Salary Reduction Contribution Account (not including earnings on the Participants Salary Reduction Contributions),
and (ii) Employer Contribution Account. A reemployed Participant who was not entitled to a distribution from the Plan on
his date of termination of employment shall be considered to have repaid a distribution of zero dollars on the date of his
reemployment. Any such restoration shall be made as of the Valuation Date coincident with or next succeeding the date of
repayment. Notwithstanding anything to the contrary in the Plan, forfeited amounts to be restored by the Employer
pursuant to this Section shall be charged against and deducted from forfeitures for the Plan Year in which such amounts
are restored. If such forfeitures otherwise available are not sufficient to provide such restoration, the portion of such
restoration not provided by forfeitures shall be charged against and deducted from Employer Retirement Savings
Contributions otherwise available for allocation to other Participants, and any additional amount needed to restore such
forfeited amounts shall be a minimum required Employer Retirement Savings Contribution (which shall be made without
regard to current or accumulated earnings and profits).
(f) Special Formula for Determining Vested Interest for Partial Accounts. With respect to a Participant whose Vested
Interest in his Employer Contribution Account is less than 100% and who makes a withdrawal from or receives a
termination distribution from his Employer Contribution Account other than a lump sum distribution by the close of the
second Plan Year following the Plan Year in which his employment is terminated, any amount remaining in his Employer
Contribution Account shall continue to be maintained as a separate account. At any relevant time, such Participants
nonforfeitable portion of his separate account shall be determined in accordance with the following formula:
X=P(AB + (R x D)) - (R x D)
For purposes of applying the formula: X is the amount of such separate account in which the Participant has a Vested
Interest at the relevant time; P is the Participants Vested Interest in his Employer Contribution Account at the relevant
time; AB is the balance of such separate account at the relevant time; R is the ratio of the balance of such separate account
at the relevant time to the balance of such separate account after the withdrawal or distribution; and D is the amount of the
withdrawal or distribution. For all other purposes of the Plan, a Participants separate account shall be treated as an
Employer Contribution Account. Upon his incurring a Period of Severance of five consecutive years, the forfeitable
portion of a Participants separate account and Employer Contribution Account shall be forfeited as of the end of the Plan
Year during which the Participant completes such Period of Severance if not forfeited earlier pursuant to the provisions of
Section 6.4(d)(1).
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(g) Special Rules for DFS Employees. Notwithstanding the preceding, any Participant who terminates his or her
employment with the Employer pursuant to a written agreement which provides that he or she shall accept employment
with Dell Financial Services, L.P., which is an affiliate of the Employer, shall be 100% vested in his or her account
balance as of December 31, 2001. This Subsection shall not apply to individuals who terminate employment after
December 31, 2001.
(h) Special Rules for Alternate Payees. The Committee may direct the Trustee under the nondiscriminatory policy adopted
by the Committee to immediately pay benefits to an alternate payee designated under a Qualified Domestic Relations
Order as defined in Code Section 414(p). To the extent provided under a Qualified Domestic Relations Order, a former
spouse of a Participant shall be treated as the spouse or surviving spouse for all purposes of the Plan.
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VIII.
TIME AND FORM OF PAYMENT OF BENEFITS
8.1 Time of Payment. A Participants benefit shall be paid or commence, as applicable, on his Benefit Commencement Date. Any
amount allocable to a Participants Accounts after his Benefit Commencement Date shall be distributed, as soon as
administratively feasible after the date that such amount is paid to the Trust Fund and allocated to his Accounts.
8.2 Determination of Benefit Commencement Date.

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(a) Subject to the provisions of the remaining Subsections of this Section, a Participants Benefit Commencement Date shall
be the date that is as soon as administratively feasible after the date the Participant or his beneficiary becomes entitled to a
benefit pursuant to Article VII.
(b) As provided in Subsection 8.2(g) and in Section 8.4 unless a terminated Participant consents to a distribution pursuant to
Subsection 8.2(a), his Benefit Commencement Date shall be deferred beyond the date specified in Subsection 8.2(a) to the
date that is as soon as administratively feasible after the earliest of (i) the date the Participant attains age sixty-five, (ii) the
Participants date of death, or (iii) the date the Participant (or, if applicable, his beneficiary) elects by written notice to the
Committee prior to such date. The Committee shall furnish information to each Participant or beneficiary pertinent to such
Participants or beneficiarys consent no less than thirty days (unless such thirty-day period is waived by an affirmative
election in accordance with applicable Treasury regulations) and no more than ninety days before such Participants
Benefit Commencement Date, and the furnished information shall include a general description of the material features of,
and an explanation of the relative values of, the alternative forms of benefit available under the Plan and must inform the
Participant (or, if applicable, his beneficiary) of his right to defer his Benefit Commencement Date and of his Direct
Rollover right pursuant to Section 8.5 below, if applicable.
(c) Except as otherwise specifically provided in this Section 8.2, a Participants Benefit Commencement Date shall in no
event be later than the sixtieth day following the close of the Plan Year during which such Participant attains, or would
have attained, his Normal Retirement Date or, if later, terminates his employment with the Employer and all Controlled
Entities.
(d) A Participants Benefit Commencement Date shall be in compliance with the provisions of Code Section 401(a)(9) and
applicable Treasury regulations thereunder and shall in no event be later than:
(1) April 1 of the calendar year following the later of (i) the calendar year in which such Participant attains the age of
seventy and one-half or (ii) the calendar year in which such Participant terminates his employment with
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the Employer and all Controlled Entities (provided, however, that clause (ii) of this sentence shall not apply in the
case of a Participant who is a five-percent owner (as defined in Code Section 416) with respect to the Plan Year
ending in the calendar year in which such Participant attains the age of seventy and one-half); and
(2) In the case of a benefit payable pursuant to Section 7.3, (i) if payable to other than the Participants spouse, the last
day of the one-year period following the death of such Participant or (ii) if payable to the Participants spouse, after
the date upon which such Participant would have attained the age of seventy and one-half, unless such surviving
spouse dies before payments commence, in which case the Benefit Commencement Date may not be deferred
beyond the last day of the one-year period following the death of such surviving spouse.
The provisions of this Section notwithstanding, a Participant may not elect to defer the receipt of his benefit
hereunder to the extent that such deferral creates a death benefit that is more than incidental within the meaning of
Code Section 401(a)(9)(G) and applicable Treasury regulations thereunder.
(e) If (i) a Participant attained age seventy and one-half, but did not terminate employment with the Employer and all
Controlled Entities prior to 1997, (ii) such Participants Benefit Commencement Date occurred prior to his termination of
employment pursuant to the provisions of Subsection 8.2(d) as in effect prior to the Effective Date, (iii) such Participant is
an Employee, and (iv) such Participant was not a five-percent owner (as defined in Code Section 416) with respect to
the Plan Year ending in the calendar year in which such Participant attained the age of seventy and one-half, such
Participant may affirmatively elect to cease the distribution of his Accounts hereunder until the time described in
Subsection 8.2(d)(1).
(f) Subject to the provisions of Subsection 8.2(d), a Participants Benefit Commencement Date shall not occur unless the
Article VI event entitling the Participant to a benefit constitutes a distributable event described in Code Section 401(k)
(2)(B) and, in the case of an event described in Section 7.1, 7.3 or 7.4, shall not occur while the Participant is employed by
the Employer or any Controlled Entity.
(g) Subject to the provisions of Subsection 8.2(d), a Participant (other than a Participant who dies or whose Vested Interest in
his Accounts is not in excess of $5,000) must request and file a claim for benefits in the manner prescribed by the
Committee before payment of his benefit will commence.
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(h) Model Amendment for Compliance with Final Treasury Regulations Under Code Section 401(a)(9).
(1) General Rules. The provisions of this Subsection shall apply for purposes of determining required minimum
distributions for calendar years beginning on or after January 1, 2003. The requirements of this Subsection shall take
precedence over any inconsistent provisions of the Plan. All distributions required under this Subsection shall be
determined and made in accordance with the Treasury regulations under Code Section 401(a)(9). Notwithstanding
the other provisions of the Plan, distributions may be made under a designation made before January 1, 1984, in
accordance with section 242(b)(2) of the Tax Equity and Fiscal Responsibility Act (TEFRA) and the provisions of
the plan that relate to section 242(b)(2) of TEFRA.
(2) Time and Manner of Distribution.
(A) Required Beginning Date. The Participants entire interest will be distributed, or begin to be distributed, to the
Participant no later than the participants required beginning date.
(B) Death of Participant Before Distributions Begin. If the participant dies before distributions begin, the
participants entire interest will be distributed, and begin to be distributed, no later than as follows:
(I) If the participant dies before distributions begin and there is a designated beneficiary, the participants
entire interest will be distributed to the designated beneficiary by December 31 of the calendar year
containing the fifth anniversary of the Participants death. If the Participants surviving spouse is the
Participants sole designated beneficiary and the surviving spouse dies after the participant but before
distributions to either the Participant or the surviving spouse begin, this paragraph will apply as if the
surviving spouse were the participant.
(II) If there is no designated beneficiary as of September 30 of the year following the year of the Participants
death, the participants entire interest will be distributed by December 31 of the calendar year containing
the fifth anniversary of the Participants death.
For purposes of this Subsection 8.2(h)(2) and Subsection 8.2(h)(4), unless the second sentence of Subsection
8.2(h)(2)(B)(I) applies, distributions are considered to begin on the Participants required beginning date. If the
second sentence of Subsection 8.2(h)(2)(B)(I) applies, distributions are considered to begin on the
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date distributions are required to begin to the surviving spouse. If distributions under an annuity purchased from
an insurance company irrevocably commence to the participant before the participants required beginning date
(or to the Participants surviving spouse before the date distributions are required to begin to the surviving
spouse), the date distributions are considered to begin is the date distributions actually commence.
(C) Forms of Distribution. Unless the Participants interest is distributed in the form of an annuity purchased from
an insurance company or in a single sum on or before the required beginning date, as of the first distribution
calendar year distributions will be made in accordance with Subsections 8.2(h)(3) and (4) below. If the
Participants interest is distributed in the form of an annuity purchased from an insurance company,
distributions thereunder will be made in accordance with the requirements of Code Section 401(a)(9) and the
Treasury regulations.
(3) Required Minimum Distributions During a Participants Lifetime.
(A) Amount of Required Minimum Distribution For Each Distribution Calendar Year. During a Participants
lifetime, the minimum amount that will be distributed for each distribution calendar year is the lesser of:
(I) The quotient obtained by dividing the Participants account balance by the distribution period in the
Uniform Lifetime Table set forth in section 1.401(a)(9)-9 of the Treasury regulations, using the
Participants age as of the Participants birthday in the distribution calendar year; or
(II) If the Participants sole designated beneficiary for the distribution calendar year is the Participants spouse,
the quotient obtained by dividing the Participants account balance by the number in the Joint and Last
Survivor Table set forth in section 1.401(a)(9)-9 of the Treasury regulations, using the Participants and
spouses attained ages as of the Participants and spouses birthdays in the distribution calendar year.
(B) Lifetime Required Minimum Distributions Continue Through Year of Participants Death. Required minimum
distributions will be determined under this Subsection 8.2(h)(3) beginning with the first distribution calendar
year and up to and including the distribution calendar year that includes the Participants date of death.
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(4) Required Minimum Distributions After a Participants Death.


(A) Death On or After Date Distributions Begin.
(I) Participant Survived by Designated Beneficiary. If the Participant dies on or after the date distributions
begin and there is a designated beneficiary, the minimum amount that will be distributed for each
distribution calendar year after the year of the Participants death is the quotient obtained by dividing the
Participants account balance by the longer of the remaining life expectancy of the Participant or the
remaining life expectancy of the Participants designated beneficiary, determined as follows:
(a) The Participants remaining life expectancy is calculated using the age of the Participant in the year of
death, reduced by one for each subsequent year.
(b) If the Participants surviving spouse is the Participants sole designated beneficiary, the remaining life
expectancy of the surviving spouse is calculated for each distribution calendar year after the year of the
Participants death using the surviving spouses age as of the spouses birthday in that year. For
distribution calendar years after the year of the surviving spouses death, the remaining life expectancy of
the surviving spouse is calculated using the age of the surviving spouse as of the spouses birthday in the
calendar year of the spouses death, reduced by one for each subsequent calendar year.
(c) If the Participants surviving spouse is not the Participants sole designated beneficiary, the designated
beneficiarys remaining life expectancy is calculated using the age of the beneficiary in the year following
the year of the Participants death, reduced by one for each subsequent year.
(II) No Designated Beneficiary. If the Participant dies on or after the date distributions begin and there is no
designated beneficiary as of September 30 of the year after the year of the Participants death, the
minimum amount that will be distributed for each distribution calendar year after the year of the
Participants death is the quotient obtained by dividing the Participants account balance by the
Participants remaining life expectancy calculated using the age of the Participant in the year of death,
reduced by one for each subsequent year.
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(B) Death Before Date Distributions Begin.


(I) Participant Survived by Designated Beneficiary. If the Participant dies before distributions begin and there
is a designated beneficiary, the Participants entire interest will be distributed, and begin to be distributed,
to the designated beneficiary by December 31 of the calendar year containing the fifth anniversary of the
Participants death. If the participants surviving spouse is the Participants sole designated beneficiary and
the surviving spouse dies after the Participant but before distributions to either the participant or the
surviving spouse begin, this paragraph will apply as if the surviving spouse were the Participant.
(II) No Designated Beneficiary. If the Participant dies before the date distributions begin and there is no
designated beneficiary as of September 30 of the year following the year of the Participants death,
distribution of the participants entire interest will be completed by December 31 of the calendar year
containing the fifth anniversary of the Participants death.
(III) Death of Surviving Spouse Before Distributions to Surviving Spouse Are Required to Begin. If the
Participant dies before the date distributions begin, the Participants surviving spouse is the Participants
sole designated beneficiary, and the surviving spouse dies before distributions are required to begin to the
surviving spouse, this Subsection 8.2(h)(4)(B) will apply as if the surviving spouse were the Participant.
(5) Definitions.
(A) Designated beneficiary. The individual who is designated as the beneficiary under Section 7.3 of the Plan and is
the designated beneficiary under Code Section 401(a)(9) and section 1.401(a)(9)-1, Q&A-4, of the Treasury
regulations.
(B) Distribution calendar year. A calendar year for which a minimum distribution is required. For distributions
beginning before the Participants death, the first distribution calendar year is the calendar year immediately
preceding the calendar year that contains the Participants required beginning date. For distributions beginning
after the Participants death, the first distribution calendar year is the calendar year in which distributions are
required to begin under Subsection 8.2(h)(2)(B). The required minimum distribution for the Participants first
distribution
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calendar year will be made on or before the Participants required beginning date. The required minimum
distribution for other distribution calendar years, including the required minimum distribution for the
distribution calendar year in which the Participants required beginning date occurs, will be made on or before
December 31 of that distribution calendar year.
(C) Life expectancy. Life expectancy as computed by use of the Single Life Table in section 1.401(a)(9)-9 of the
Treasury regulations.
(D) Participants account balance. The account balance as of the last valuation date in the calendar year
immediately preceding the distribution calendar year (valuation calendar year) increased by the amount of any
contributions made and allocated or forfeitures allocated to the account balance as of dates in the valuation
calendar year after the valuation date and decreased by distributions made in the valuation calendar year after
the valuation date. The account balance for the valuation calendar year includes any amounts rolled over or
transferred to the Plan either in the valuation calendar year or in the distribution calendar year if distributed or
transferred in the valuation calendar year.
(E) Required beginning date. The date specified in Section 8.2(d)(1) of the Plan.
8.3 Forms of Benefits. A Participants benefit shall be paid (or transferred pursuant to Section 8.5, if applicable) in a single lump
sum payment. Benefits shall be paid or transferred in cash.
8.4 Cash-Out of Benefit. Not in Excess of $5,000. Notwithstanding any provision of the Plan to the contrary, if a Participant
terminates his employment with the Employer and all Controlled Entities and his Vested Interest in his Accounts is not in
excess of $5,000, such Participants benefit shall be paid in one lump sum cash payment in lieu of any other form of benefit
herein provided. Any such payment shall be made at the time specified in Subsection 8.2(a) without regard to the consent
restrictions of Subsection 8.2(b). The provisions of this Section shall not be applicable to a Participant following his Benefit
Commencement Date.
8.5 Direct Rollover Election. Notwithstanding any provision of the Plan to the contrary that would otherwise limit a Distributees
election under this Section, a Distributee may elect, at the time and in the manner prescribed by the Committee, to have all or
any portion of an Eligible Rollover Distribution (other than any portion attributable to the offset of an outstanding loan balance
of such Participant pursuant to the Plans loan procedure) paid directly to an Eligible Retirement Plan specified by the
Distributee in a Direct Rollover. The preceding sentence notwithstanding, a Distributee may elect a Direct Rollover pursuant to
this Section only if such Distributees Eligible Rollover Distributions during the Plan Year are reasonably expected to total
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100% of the Participants Eligible Rollover Distribution is to be a Direct Rollover, the amount of the Direct Rollover must be
$500 or more. Prior to any Direct Rollover pursuant to this Section, the Committee may require the Distributee to furnish the
Committee with a statement from the plan, account, or annuity to which the benefit is to be transferred verifying that such plan,
account, or annuity is, or is intended to be, an Eligible Retirement Plan. Notwithstanding the above, any financial hardship
withdrawal made to a Participant pursuant to Article VI shall not qualify as an Eligible Rollover Distribution and the
Participant shall not be entitled to make a direct rollover election with respect to such distribution.
8.6 Payee of Benefits. Unless otherwise provided in the Plan, a Participants benefit shall be paid to such Participant unless the
Participant has died, in which case such Participants benefit shall be paid to his beneficiary designated in Section 7.3.
8.7 Benefits from Account Balances. With respect to any benefit payable in any form pursuant to the Plan, such benefit shall be
provided from the Account balance(s) to which the particular Participant or beneficiary is entitled.
8.8 Unclaimed Benefits. In the case of a benefit payable on behalf of a Participant, if the Committee is unable to locate the
Participant or beneficiary to whom such benefit is payable, upon the Committees determination thereof, such benefit shall be
forfeited. Notwithstanding the foregoing, if subsequent to any such forfeiture the Participant or beneficiary to whom such
benefit is payable makes a valid claim for such benefit, such forfeited benefit shall be restored to the Plan in the manner
provided in Section 7.4(e).
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(a) In any case in which a claim for Plan benefits of a Participant or beneficiary is denied or modified, the Committee shall
furnish written notice to the claimant within ninety days of the date such claim is received by the Committee (or within
180 days if additional information requested by the Committee necessitates an extension of the ninety-day period and the
claimant is informed of such extension in writing within the original ninety-day period), which notice shall:
(1) State the specific reason or reasons for the denial or modification;
(2) Provide specific reference to pertinent Plan provisions on which the denial or modification is based;
(3) Provide a description of any additional material or information necessary for the Participant, his beneficiary, or
representative to perfect the claim and an explanation of why such material or information is necessary; and
(4) Explain the Plans claim review procedure described in Subsection 8.9(b).
(b) In the event a claim for Plan benefits is denied or modified, if the Participant, his beneficiary, or a representative of such
Participant or beneficiary desires to have such denial or modification reviewed, he must, within sixty days following
receipt
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of the notice of such denial or modification, submit a written request for review by the Committee of its initial decision. In
connection with such request, the Participant, his beneficiary, or the representative of such Participant or beneficiary may
review any pertinent documents upon which such denial or modification was based and may submit issues and comments
in writing. Within sixty days following such request for review the Committee shall, after providing a full and fair review,
render its final decision in writing to the Participant, his beneficiary, or the representative of such Participant or
beneficiary stating specific reasons for such decision and making specific references to pertinent Plan provisions upon
which the decision is based. If special circumstances require an extension of such sixty-day period, the Committees
decision shall be rendered as soon as possible, but not later than 120 days after receipt of the request for review. If an
extension of time for review is required, written notice of the extension shall be furnished to the Participant, his
beneficiary, or the representative of such Participant or beneficiary prior to the commencement of the extension period.
(c) Timely completion of the claims procedures described in this Section shall be a condition precedent to the commencement
of any legal or equitable action in connection with a claim for benefits under the Plan by a Participant or by any other
person or entity claiming rights through such Participant; provided, however, that the Committee in its discretion may
waive compliance with such claims procedures as a condition precedent to any such action.
(d) Any legal action with respect to a claim for Plan benefits must be filed no later than one year after the later of (i) the date
the claim is denied by the Committee or (ii) if a review of such denial is requested, the date of the final decision by the
Committee with respect to such request.
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IX.
LOANS
9.1 Eligibility for Loan.
(a) Subject to the provisions of this Article, the following individuals shall be eligible for loans under the Plan: (i) each
Participant who is an Employee. (An individual who is eligible to apply for a loan under the Plan as described in the
preceding sentence shall hereinafter be referred to as a Participant for purposes of this Article.)
(b) Notwithstanding the above, a Participant may not have more than two (2) loan outstanding at any time.
(c) Upon application by a Participant and subject to such uniform and nondiscriminatory rules and regulations as the
Committee may establish, the Committee may in its discretion direct the Trustee to make a loan or loans to such
Participant.
9.2 Minimum Loan. A loan to a Participant may not be for an amount less than $500.00.
9.3 Maximum Loan.
(a) A loan to a Participant may not exceed 50% of the then value of such Participants Vested Interest in his Accounts.
(b) Notwithstanding anything to the contrary, no loan shall be made from the Plan to a Participant to the extent such loan
would cause the total of all loans made to the Participant from all qualified plans of the Employer and Controlled Entities
(Outstanding Loans) to exceed the lesser of:
(1) $50,000 (reduced by the excess, if any, of (i) the highest outstanding balance of Outstanding Loans during the
one-year period ending on the day before the date on which the loan is to be made, over (ii) the outstanding balance
of Outstanding Loans on the date on which the loan is to be made); or
(2) One-half of the present value of the Participants nonforfeitable accrued benefit under all qualified plans of the
Employer and Controlled Entities.
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(a) Any loan made pursuant to this Article shall bear interest at a rate established by the Committee from time to time and
communicated to the Participants, which rate shall provide the Plan with a return commensurate with the interest rates
charged by persons in the business of lending money for loans which would be made under similar circumstances.
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(b) Any loan shall be made as an investment of a segregated loan fund to be established in the Trust Fund for the Participant
to whom the loan is made. Any loan shall be considered to come, first, from the Participants Rollover Contribution
Account, second, from the Participants Vested Interest in his Employer Contribution Account, and, finally, from the
Participants Salary Reduction Contribution Account. The Trustee shall fund a Participants segregated loan fund by
liquidating such portion of the assets of the Accounts from which the Participants loan is to be made as is necessary to
fund the loan and transferring the proceeds to such segregated loan fund. If a Participants Accounts are invested in more
than one Investment Fund, the transfer shall be made pro rata from each such Investment Fund.
(c) The loan shall be secured by a pledge of the Participants segregated loan fund. By agreeing to the pledge of the
segregated loan fund as security for the loan, a Participant shall be deemed to have consented to the distribution of such
segregated loan fund prior to the time specified in Code Section 411(a)(11) and the applicable Treasury regulations
thereunder.
(d) The Committee in its discretion may impose a reasonable fee on the issuance of each loan.
9.5 Repayment Terms of Loan.

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(a) A Participant who is an Employee receiving compensation from the Employer at the time of receipt of a loan shall be
required, as a condition to receiving a loan, to enter into an irrevocable agreement authorizing the Employer to make
payroll deductions from his compensation so long as the Participant is such an Employee and to transfer such payroll
deduction amounts to the Trustee in payment of such loan plus interest. In the case of a Participant who (i) is not at the
time of commencement of his loan an Employee, or (ii) is not at the commencement of his loan receiving compensation
from the Employer (or is receiving insufficient compensation to cover his scheduled loan repayments), or (iii) was an
Employee receiving compensation from the Employer at the time of commencement of his loan and either (A) continues
to be an Employee but ceases to receive compensation from the Employer (or is receiving insufficient compensation to
cover his scheduled loan repayments), (B) ceases to be an Employee and is not entitled to a distribution of his Accounts
under the terms of the Plan, or (C) ceases to be an Employee and immediately commences employment with a Controlled
Entity or Dell Financial Services L.P., except as otherwise permitted in Subsection 9.5(c), each such Participant shall
make or continue to make his loan repayments (or portion of his loan repayments not covered by his compensation) in the
manner prescribed by the Committee.
(b) The terms of the loan shall (i) require level amortization with payments not less frequently than quarterly, (ii) require that
the loan be repaid over an amortization period of one to four and one-half years (unless the Participant certifies in writing
to the Committee that the loan is to be used to acquire any dwelling unit which
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within a reasonable time is to be used (determined at the time the loan is made) as a principal residence of the Participant,
in which case the loan must be repaid over an amortization period of five to twenty years), (iii) allow prepayment without
penalty at any time, provided that any prepayment must be for the full outstanding loan balance (including interest),
(iv) require that the balance of the loan (including interest) shall become due and payable (to the extent not otherwise due
and payable) within ninety days of the date the Participant or, if applicable, the Participants beneficiary, is first entitled to
a distribution from the Plan (other than a distribution pursuant to Article VIII) irrespective of whether such Participant or
beneficiary elects or consents to such distribution, and (v) provide that such Participants outstanding loan balance
(including interest), if not paid in accordance with the repayment provisions of the loan, shall be treated as a deemed
distribution upon the end of the cure period permitted by applicable Treasury Regulations and repaid by offsetting such
balance against the amount in the Participants segregated loan fund pledged as security for the loan. With respect to the
correction of a loan pursuant to the cure period provisions of Treas. Reg. Section 1.72(p)-1, Q&A-10, the Employer
may adopt a nondiscriminatory policy which permits Participants who have failed to make one or more loan payments to
make addition payments to the Plans Trust prior to the end of the applicable cure period in the amount necessary to
permit such Participants loan not to be treated as a deemed distribution.
(c) The above notwithstanding, a Participant who is on an unpaid leave of absence from the Employer may elect to suspend
payments on his loan during such leave of absence for a period of up to one year. Upon such Participants return to active
employment with the Employer at the conclusion of such leave of absence, or upon the expiration of such one-year period,
if earlier, such Participant shall be permitted to refinance his loan, including all accrued and unpaid interest, over a term
that does not extend beyond the expiration of the original term of the loan.
(d) Amounts tendered to the Trustee by a Participant in repayment of a loan made pursuant to this Article (i) shall initially be
credited to the Participants segregated loan fund, (ii) then shall be transferred as soon as practicable following receipt
thereof to the Account or Accounts from which the Participants loan was made, and (iii) finally, shall be invested in
accordance with the current designation in effect as to the investment of contributions being allocated to such Accounts
pursuant to Article V.
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(a) If the Participant fails in any way to comply with the repayment terms of a loan, such loan shall be repaid by offsetting the
Participants outstanding loan balance (including interest) against the amount in the Participants segregated loan fund
pledged as security for the loan. Except as provided in Subsection 9.6(b), any such outstanding loan balance (including
interest) shall be so offset and repaid as soon as administratively feasible after such failure to comply, and such repayment
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shall be prior to any withdrawal or distribution of benefits from the pledged portion of the Participants Accounts pursuant
to the provisions of the Plan.
(b) Notwithstanding Subsection 9.6(a), amounts in a Participants Accounts may not be offset and used to satisfy the payment
of a defaulted outstanding loan (including interest) prior to the earliest time the amounts in any such Account are
otherwise permitted to be distributed under applicable law. In the event an offset of a defaulted loan is not permitted
pursuant to the preceding sentence, such outstanding loan balance (including interest) shall be deemed distributed to such
Participant on the last day of the calendar quarter (effective January 1, 2001, on the ninetieth day) following the calendar
quarter in which the first unpaid installment on such loan was due and unpaid.
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X.
ADMINISTRATION OF THE PLAN
10.1 Appointment of Committee. The general administration of the Plan shall be vested in the Company. The Company may
delegate certain duties to the Committee that shall be appointed by the Directors and shall consist of one or more persons.
Any individual, whether or not an Employee, is eligible to become a member of the Committee. Each member of the
Committee shall, before entering upon the performance of his duties, qualify by signing a consent to serve as a member of the
Committee under and pursuant to the Plan and by filing such consent with the records of the Committee. For purposes of
ERISA, the Company shall be the Plan administrator and the Committee shall be the named fiduciary with respect to the
general administration of the Plan (except as to the investment of the assets of the Trust Fund).
10.2 Term, Vacancies, Resignation, and Removal. Each member of the Committee shall serve until he resigns, dies, or is
removed by the Directors. At any time during his term of office, a member of the Committee may resign by giving written
notice to the Directors and the Committee, such resignation to become effective upon the appointment of a substitute member
or, if earlier, the lapse of thirty days after such notice is given as herein provided. At any time during his term of office, and
for any reason, the Directors may remove a member of the Committee with or without cause, and the Directors may in their
discretion fill any vacancy that may result therefrom. Any member of the Committee who is an Employee shall automatically
cease to be a member of the Committee as of the date he ceases to be employed by the Employer and all Controlled Entities.
10.3 Officers, Records, and Procedures. The Committee may select officers and may appoint a secretary who need not be a
member of the Committee. The Committee shall keep appropriate records of its proceedings and the administration of the
Plan and shall make available for examination during business hours to any Participant or beneficiary such records as pertain
to that individuals interest in the Plan. The Committee shall designate the person or persons who shall be authorized to sign
for the Committee and, upon such designation, the signature of such person or persons shall bind the Committee.
10.4 Meetings. The Committee shall hold meetings upon such notice and at such time and place as it may from time to time
determine. Notice to a member shall not be required if waived in writing by that member. A majority of the members of the
Committee duly appointed shall constitute a quorum for the transaction of business. All resolutions or other actions taken by
the Committee at any meeting where a quorum is present shall be by vote of a majority of those present at such meeting and
entitled to vote. Resolutions may be adopted or other action taken without a meeting upon written consent signed by all of the
members of the Committee.
10.5 Self-Interest of Members. No member of the Committee shall have any right to vote or decide upon any matter relating
solely to himself under the Plan or to vote in any case in which his individual right to claim any benefit under the Plan is
particularly involved. In any case in which a Committee member is so disqualified to act and the remaining

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members cannot agree, the Directors shall appoint a temporary substitute member to exercise all the powers of the
disqualified member concerning the matter in which he is disqualified.
10.6 Compensation and Bonding. The members of the Committee shall not receive compensation with respect to their services
for the Committee. To the extent required by ERISA or other applicable law, or required by the Company, members of the
Committee shall furnish bond or security for the performance of their duties hereunder.
10.7 Committee Powers and Duties. The Committee shall supervise the administration and enforcement of the Plan according to
the terms and provisions hereof and shall have all powers necessary to accomplish these purposes, including, but not by way
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(a) To make rules, regulations, and bylaws for the administration of the Plan that are not inconsistent with the terms and
provisions hereof, provided such rules, regulations, and bylaws are evidenced in writing and copies thereof are delivered
to the Trustee and to the Company, and to enforce the terms of the Plan and the rules and regulations promulgated
thereunder by the Committee;
(b) To construe in its discretion all terms, provisions, conditions, and limitations of the Plan, and, in all cases, the construction
necessary for the Plan to qualify under the applicable provisions of the Code shall control;
(c) To correct any defect or to supply any omission or to reconcile any inconsistency that may appear in the Plan in such
manner and to such extent as it shall deem expedient in its discretion to effectuate the purposes of the Plan;
(d) To employ and compensate such accountants, attorneys, investment advisors, and other agents, employees, and
independent contractors as the Committee may deem necessary or advisable for the proper and efficient administration of
the Plan;
(e) To determine in its discretion all questions relating to eligibility;
(f) To make a determination in its discretion as to the right of any person to a benefit under the Plan and to prescribe
procedures to be followed by distributees in obtaining benefits hereunder;
(g) To prepare, file, and distribute, in such manner as the Committee determines to be appropriate, such information and
material as is required by the reporting and disclosure requirements of ERISA;
(h) To furnish the Employer any information necessary for the preparation of such Employers tax return or other information
that the Committee determines in its discretion is necessary for a legitimate purpose;
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(i) To require and obtain from the Employer and the Participants and their beneficiaries any information or data that the
Committee determines is necessary for the proper administration of the Plan;
(j) To instruct the Trustee as to the loans to Participants pursuant to the provisions of Article XII;
(k) To instruct the Trustee as to the management, investment, and reinvestment of the Trust Fund as provided in the Trust
Agreement;
(l) To appoint investment managers;
(m) To receive and review reports from the Trustee and from investment managers as to the financial condition of the Trust
Fund, including its receipts and disbursements;
(n) To review periodically the Plans short-term and long-term investment needs and goals and to communicate such needs
and goals to the Trustee and any investment manager as frequently as the Committee, in its discretion, deems necessary
for the proper administration of the Plan and Trust;
(o) To establish or designate Investment Funds as investment options under the Plan as provided in Article V;
(p) To determine in its discretion administrative expenses properly payable from the Plan and allocate the payment of such
expenses from Participants Accounts or forfeitures.
(q) To direct the Trustee as to the exercise of rights or privileges to acquire, convert, or exchange Company Stock pursuant to
Article V; and
(r) To amend the Plan in accordance with and to the extent provided in Article XIII.
10.8 Employer to Supply Information. The Employer shall supply full and timely information to the Committee, including, but
not limited to, information relating to each Participants compensation, age, retirement, death, or other cause of termination of
employment and such other pertinent facts as the Committee may require. The Employer shall advise the Trustee of such of
the foregoing facts as are deemed necessary for the Trustee to carry out the Trustees duties under the Plan. When making a
determination in connection with the Plan, the Committee shall be entitled to rely upon the aforesaid information furnished by
the Employer.
10.9 Indemnification. The Company shall, to the extent permitted by law, indemnify and hold harmless each member of the
Committee and each Employee who is a fiduciary or a delegate of the Committee against any and all expenses and liabilities
arising out of his administrative functions or fiduciary responsibilities, including any expenses and liabilities that are caused
by or result from an act or omission constituting the negligence of such individual in the performance of such functions or
responsibilities, but excluding

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expenses and liabilities that are caused by or result from such individuals own gross negligence or willful misconduct.
Expenses against which such individual shall be indemnified hereunder shall include, without limitation, the amounts of any
settlement or judgment, costs, counsel fees, and related charges reasonably incurred in connection with a claim asserted or a
proceeding brought or settlement thereof.
10.10 Temporary Restrictions. In order to ensure an orderly transition in the transfer of assets to or from the Trust Fund
associated with a merger or spin-off of the Plan, a merger of another qualified plan into the Plan, a transfer of assets from
another qualified plan to the Plan, a change in Trustee or record keeper, or other similar activity, the Committee in its
discretion may temporarily prohibit or restrict withdrawals, loans, changes to contribution elections, changes of investment
designation, or such other activity as the Committee deems appropriate; provided, however, that any such temporary
prohibition or restriction shall be in compliance with all applicable law.

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XI.
TRUSTEE AND ADMINISTRATION OF TRUST FUND
11.1 Appointment, Resignation, Removal, and Replacement of Trustee. The Trustee shall be appointed, removed, and replaced
by and in the sole discretion of the Directors. The Trustee shall be the named fiduciary with respect to investment of the
Trust Funds assets.
11.2 Trust Agreement. As a means of administering the assets of the Plan, the Company has entered into a Trust Agreement with
the Trustee. The Trust Agreement shall govern the administration of the assets of the Plan and the duties, obligations, and
responsibilities of the Trustee. The Trust Agreement may be amended from time to time as the Company deems advisable in
order to effectuate the purposes of the Plan. The Trust Agreement is incorporated herein by reference and thereby made a part
of the Plan.
11.3 Payment of Expenses. All expenses incident to the administration of the Plan and Trust, including but not limited to, legal,
accounting, Trustee fees, direct expenses of the Employer and the Committee incurred in the administration of the Plan, and
the cost of furnishing any bond or security required of the Committee, shall be paid by the Trustee from the Trust Fund, and,
until paid, shall constitute a claim against the Trust Fund that is paramount to the claims of Participants and beneficiaries;
provided, however, that (i) the obligation of the Trustee to pay such expenses from the Trust Fund shall cease to exist to the
extent such expenses are paid by the Employer and (ii) in the event the Trustees compensation is to be paid, pursuant to this
Section, from the Trust Fund, any individual serving as Trustee who already receives full-time pay from an Employer or an
association of Employers whose employees are Participants, or from an employee organization whose members are
Participants, shall not receive any additional compensation for serving as Trustee. This Section shall be deemed to be a part of
any contract to provide for expenses of Plan and Trust administration, whether or not the signatory to such contract is, as a
matter of convenience, the Employer.
11.4 Trust Fund Property. All income, profits, recoveries, contributions, forfeitures, and any and all moneys, securities, and
properties of any kind at any time received or held by the Trustee hereunder shall be held for investment purposes as a
commingled Trust Fund. The Committee shall maintain Accounts in the name of each Participant, but the maintenance of an
Account designated as the Account of a Participant shall not mean that such Participant shall have a greater or lesser interest
than that due him by operation of the Plan and shall not be considered as segregating any funds or property from any other
funds or property contained in the commingled fund. No Participant shall have any title to any specific asset in the Trust
Fund.
11.5 Distributions from Participants Accounts. Distributions from a Participants Accounts shall be made by the Trustee only
if, when, and in the amount and manner directed in writing by the Committee. Any distribution made to a Participant or for
his benefit shall be debited to such Participants Account or Accounts. All distributions hereunder shall be made in cash
except as otherwise specifically provided herein.

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11.6 Payments Solely from Trust Fund. All benefits payable under the Plan shall be paid or provided for solely from the Trust
Fund, and neither the Employer nor the Trustee assumes any liability or responsibility for the adequacy thereof. The
Committee or the Trustee may require execution and delivery of such instruments as are deemed necessary to ensure proper
payment of any benefits.
11.7 No Benefits to the Employer. No part of the corpus or income of the Trust Fund shall be used for any purpose other than the
exclusive purpose of providing benefits for the Participants and their beneficiaries and of defraying reasonable expenses of
administering the Plan and Trust. Anything to the contrary herein notwithstanding, the Plan shall not be construed to vest any
rights in the Employer other than those specifically given hereunder.

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XII.
FIDUCIARY PROVISIONS
12.1 Article Controls. This Article shall control over any contrary, inconsistent or ambiguous provisions contained in the Plan.
12.2 General Allocation of Fiduciary Duties. Each fiduciary with respect to the Plan shall have only those specific powers,
duties, responsibilities and obligations as are specifically given him under the Plan. The Directors shall have the sole
authority to appoint and remove the Trustee and members of the Committee. Except as otherwise specifically provided herein,
the Committee shall have the sole responsibility for the administration of the Plan, which responsibility is specifically
described herein. Except as otherwise specifically provided herein and in the Trust Agreement, the Trustee shall have the sole
responsibility for the administration, investment, and management of the assets held under the Plan. It is intended under the
Plan that each fiduciary shall be responsible for the proper exercise of his or its own powers, duties, responsibilities, and
obligations hereunder and shall not be responsible for any act or failure to act of another fiduciary except to the extent
provided by law or as specifically provided herein.
12.3 Fiduciary Duty. Each fiduciary under the Plan, including, but not limited to, the Committee and the Trustee as named
fiduciaries, shall discharge his duties and responsibilities with respect to the Plan:
(a) Solely in the interest of the Participants, for the exclusive purpose of providing benefits to Participants and their
beneficiaries and of defraying reasonable expenses of administering the Plan and Trust;
(b) With the care, skill, prudence, and diligence under the circumstances then prevailing that a prudent man acting in a like
capacity and familiar with such matters would use in the conduct of an enterprise of a like character and with like aims;
(c) By diversifying the investments of the Plan so as to minimize the risk of large losses, unless under the circumstances it is
prudent not to do so; and
(d) In accordance with the documents and instruments governing the Plan insofar as such documents and instruments are
consistent with applicable law.
No fiduciary shall cause the Plan or Trust Fund to enter into a prohibited transaction as provided in Code Section 4975 or
section 406 of ERISA.
12.4 Delegation of Fiduciary Duties. The Committee may appoint subcommittees, individuals, or any other agents as it deems
advisable and may delegate to any of such appointees any or all of the powers and duties of the Committee. Such appointment
and delegation must specify in writing the powers or duties being delegated, and must be accepted in writing by the delegatee.
Upon such appointment, delegation, and acceptance, the delegating Committee members shall have no liability for the acts or

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omissions of any such delegatee, as long as the delegating Committee members do not violate any fiduciary responsibility in
making or continuing such delegation.
12.5 Investment Manager.

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(a) The Committee may, in its sole discretion, appoint an investment manager with power to manage, acquire or dispose of
any asset of the Plan and to direct the Trustee in this regard, so long as:
(1) The investment manager is (i) registered as an investment adviser under the Investment Advisers Act of 1940;
(ii) not registered as an investment adviser under such Act by reason of paragraph (i) of section 203A(a) of such Act
but is registered as an investment adviser under the laws of the state (referred to in such section 203A(a) in which it
maintains its principal office and place of business, and, at the time it last filed the registration form most recently
filed by it with such state in order to maintain its registration under the laws of such state, also filed a copy of such
form with the Secretary of Labor; (iii) a bank, as defined in Act; or (iv) an insurance company qualified to do
business under the laws of more than one state; and
(2) Such investment manager acknowledges in writing that he or it is a fiduciary with respect to the Plan.
(b) Upon the appointment of an investment manager pursuant to Subsection 12.5(a), the Committee shall not be liable for the
acts of the investment manager, as long as the Committee members do not violate any fiduciary responsibility in making
or continuing such appointment. The Trustee shall follow the directions of such investment manager and shall not be
liable for the acts or omissions of such investment manager. The Committee may, in its sole discretion, remove an
investment manager at any time.
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XIII.
AMENDMENTS
13.1 Right to Amend. Subject to Section 13.2 and any other limitations contained in ERISA or the Code, the Directors may from
time to time amend, in whole or in part, any or all of the provisions of the Plan on behalf of the Company and all Employers.
Specifically, but not by way of limitation, the Directors may make any amendment necessary to acquire or maintain the Plans
qualified status under the Code, whether or not retroactive.
13.2 Limitation on Amendments. No amendment of the Plan shall be made that would vest in the Employer, directly or
indirectly, any interest in or control of the Trust Fund. No amendment shall be made that would vary the Plans exclusive
purpose of providing benefits to Participants and their beneficiaries and of defraying reasonable expenses of administering the
Plan or that would permit the diversion of any part of the Trust Fund from that exclusive purpose. No amendment shall be
made that would reduce any then nonforfeitable interest of a Participant. No amendment shall increase the duties or
responsibilities of the Trustee unless the Trustee consents thereto in writing.

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XIV.
DISCONTINUANCE OF CONTRIBUTIONS, TERMINATION, PARTIAL
TERMINATION, AND MERGER OR CONSOLIDATION
14.1 Right to Discontinue Contributions, Terminate, or Partially Terminate. The Employer has established the Plan with the
bona fide intention and expectation that from year to year it will be able to, and will deem it advisable to, make its
contributions as herein provided. However, the Directors realize that circumstances not now foreseen, or circumstances
beyond its control, may make it either impossible or inadvisable for the Employer to continue to make its contributions to the
Plan. Therefore, the Directors shall have the right and the power to discontinue contributions to the Plan, terminate the Plan,
or partially terminate the Plan at any time hereafter. Each member of the Committee and the Trustee shall be notified of such
discontinuance, termination, or partial termination.
14.2 Procedure in the Event of Discontinuance of Contributions, Termination, or Partial Termination.
(a) If the Plan is amended so as to permanently discontinue Employer Contributions, or if Employer Contributions are in fact
permanently discontinued, the Vested Interest of each affected Participant shall be 100%, effective as required by the Code
and applicable Treasury Regulations. In case of such discontinuance, the Committee shall remain in existence and all
other provisions of the Plan that are necessary, in the opinion of the Committee, for equitable operation of the Plan shall
remain in force.
(b) If the Plan is terminated or partially terminated, the Vested Interest of each affected Participant shall be 100%, effective as
of the termination date or partial termination date, as applicable. Unless the Plan is otherwise amended prior to dissolution
of the Company, the Plan shall terminate as of the date of dissolution of the Company.
(c) Upon discontinuance of contributions, termination, or partial termination, any previously unallocated contributions,
forfeitures, and net income (or net loss) shall be allocated among the Accounts of the Participants on such date of
discontinuance, termination, or partial termination according to the provisions of Article IV. Thereafter, the net income (or
net loss) shall continue to be allocated to the Accounts of the Participants until the balances of the Accounts are
distributed.
(d) In the case of a termination or partial termination of the Plan, and in the absence of a Plan amendment to the contrary, the
Trustee shall pay the balance of the Accounts of a Participant for whom the Plan is so terminated, or who is affected by
such partial termination, to such Participant, subject to the time of payment, form of payment, and consent provisions of
Article VIII.
14.3 Merger, Consolidation, or Transfer. This Plan and Trust Fund may not merge or consolidate with, or transfer its assets or
liabilities to, any other plan, unless immediately

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thereafter each Participant would, in the event such other plan terminated, be entitled to a benefit equal to or greater than the
benefit to which he would have been entitled if the Plan were terminated immediately before the merger, consolidation, or
transfer.
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XV.
PARTICIPATING EMPLOYERS
15.1 Designation of Other Employers.

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(a) The Committee may designate any entity or organization eligible by law to participate in the Plan and the Trust as an
Employer by written instrument delivered to the Secretary of the Company, the Trustee, and the designated Employer.
Such written instrument (i) shall specify the effective date of such designated participation, (ii) may incorporate specific
provisions relating to the operation of the Plan that apply to the designated Employer only, (iii) may designate that certain
Employees are Eligible Employees, and (iv) shall become, as to such designated Employer and its Employees, a part of
the Plan and the Trust Agreement.
(b) Each designated Employer shall be conclusively presumed to have consented to its designation and to have agreed to be
bound by the terms of the Plan and Trust Agreement and any and all amendments thereto upon its submission of
information to the Committee required by the terms of or with respect to the Plan or upon making a contribution to the
Trust Fund pursuant to the terms of the Plan; provided, however, that the terms of the Plan may be modified so as to
increase the obligations of an Employer only with the consent of such Employer, which consent shall be conclusively
presumed to have been given by such Employer upon its submission of any information to the Committee required by the
terms of or with respect to the Plan or upon making a contribution to the Trust Fund pursuant to the terms of the Plan
following notice of such modification.
(c) The provisions of the Plan and the Trust Agreement shall apply separately and equally to each Employer and its
Employees in the same manner as is expressly provided for the Company and its Employees, except that the power to
appoint or otherwise affect the Committee or the Trustee and the power to amend or terminate the Plan and Trust
Agreement shall be exercised by the Directors, or by the Committee, if applicable, and, in the case of Employers that are
Controlled Entities, Employer Retirement Savings Contributions to be allocated pursuant to Subsection 4.2(d) shall be
allocated on an aggregate basis among the Participants employed by all Employers; provided, however, that each
Employer shall contribute to the Trust Fund its share of the Employer Retirement Savings Contribution for a Plan Year
based on the Participants in its employ during such Plan Year who will receive such contribution for such Plan Year.
(d) Transfer of employment among Employers shall not be considered a termination of employment hereunder, and Service
with one shall be considered as Service with all others.
(e) Any Employer may, by appropriate action of its board of directors or noncorporate counterpart communicated in writing
to the Secretary of the Company, the Trustee, and the Committee, terminate its participation in the Plan
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and the Trust. Moreover, the Committee may, in its discretion, terminate an Employers Plan and Trust participation at any
time by written instrument delivered to the Secretary of the Company and the designated Employer.
15.2 Single Plan. For purposes of the Code and ERISA, the Plan as adopted by the Employers shall constitute a single plan rather
than a separate plan of each Employer. All assets in the Trust Fund shall be available to pay benefits to all Participants and
their beneficiaries.

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XVI.
MISCELLANEOUS PROVISIONS
16.1 Not Contract of Employment. The adoption and maintenance of the Plan shall not be deemed to be either a contract
between the Employer and any person or consideration for the employment of any person. Nothing herein contained shall be
deemed to give any person the right to be retained in the employ of the Employer or to restrict the right of the Employer to
discharge any person at any time, nor shall the Plan be deemed to give the Employer the right to require any person to remain
in the employ of the Employer or to restrict any persons right to terminate his employment at any time.
16.2 Alienation of Interest Forbidden. Except as otherwise provided with respect to qualified domestic relations orders and
certain judgments and settlements pursuant to section 206(d) of ERISA and Code Sections 401(a)(13) and 414(p), and except
as otherwise provided under other applicable law, no right or interest of any kind in any benefit shall be transferable or
assignable by any Participant or any beneficiary or be subject to anticipation, adjustment, alienation, encumbrance,
garnishment, attachment, execution, or levy of any kind. Plan provisions to the contrary notwithstanding, the Committee shall
comply with the terms and provisions of any qualified domestic relations order, including an order that requires
distributions to an alternate payee prior to a Participants earliest retirement age as such term is defined in section 206(d)
(3)(E)(ii) of ERISA and Code Section 414(p)(4)(B), and shall establish an appropriate procedure to effect the same, which
procedure shall be incorporated herein by reference.
16.3 Uniformed Services Employment and Reemployment Rights Act Requirements. Notwithstanding any provision of the
Plan to the contrary, contributions, benefits, and service credit with respect to qualified military service will be provided in
accordance with Code Section 414(u).
16.4 Payments to Minors and Incompetents. If a Participant or beneficiary entitled to receive a benefit under the Plan is a minor,
or is determined by the Committee in its discretion to be incompetent, or is adjudged by a court of competent jurisdiction to
be legally incapable of giving valid receipt and discharge for a benefit provided under the Plan, the Committee may pay such
benefit to the duly appointed guardian or conservator of such Participant or beneficiary for the account of such Participant or
beneficiary. If no guardian or conservator has been appointed for such Participant or beneficiary, the Committee may pay such
benefit to any third party who is determined by the Committee, in its sole discretion, to be authorized to receive such benefit
for the account of such Participant or beneficiary. Such payment shall operate as a full discharge of all liabilities and
obligations of the Committee, the Trustee, the Employer, and any fiduciary of the Plan with respect to such benefit.
16.5 Acquisition and Holding of Company Stock. The Plan is specifically authorized to acquire and hold up to 100% of its
assets in Company Stock so long as Company Stock is a qualifying employer security, as such term is defined in section
407(d)(e) of ERISA.

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16.6 Participants and Beneficiarys Addresses. It shall be the affirmative duty of each Participant to inform the Committee of,
and to keep on file with the Committee, his current mailing address and the current mailing address of his designated
beneficiary. If a Participant fails to keep the Committee informed of his current mailing address and the current mailing
address of his designated beneficiary, neither the Committee, the Trustee, the Employer, nor any fiduciary under the Plan
shall be responsible for any late or lost payment of a benefit or for failure of any notice to be provided timely under the
terms of the Plan.
16.7 Severability. If any provision of the Plan shall be held illegal or invalid for any reason, said illegality or invalidity shall not
affect the remaining provisions hereof. In such case, each provision shall be fully severable, and the Plan shall be construed
and enforced as if said illegal or invalid provision had never been included herein.
16.8 Jurisdiction. The situs of the Plan and the Trust hereby created is Texas. All provisions of the Plan shall be construed in
accordance with the laws of Texas except to the extent preempted by federal law.
16.9 Incorrect Information or Error. Any contrary provisions of the Plan notwithstanding, if, because of a human or systems
error, or because of incorrect information provided by or correct information failed to be provided by, fraud,
misrepresentation, or concealment of any relevant fact (as determined by the Committee) by any person, the Plan enrolls any
individual, pays any benefit, incurs a liability, or makes any overpayment or erroneous payment, the Plan shall be entitled to
recover from such person the benefit paid or the liability incurred, together with all expenses incidental to or necessary for
such recovery.
16.10 Merged Plans. Notwithstanding any provision of the Plan to the contrary, the Plan shall comply with the terms of each
amendment and merger document, which is listed on Appendix A and attached thereto, providing for the merger of another
plan with and into the Plan, the provisions of which shall include, without limitation, the preservation of all optional forms
of benefits and other rights and features under such other plan, as required to be preserved pursuant to Code
Section 411(d)(6) and applicable Treasury regulations issued thereunder, and the preservation of certain vesting rights under
such other plan, but only to the extent that, when the terms of such amendment conflict with the terms of the Plan as
amended after the adoption of such amendment and merger document, such compliance is required by law.

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XVII.
TOP-HEAVY STATUS
17.1 Article Controls. Any Plan provisions to the contrary notwithstanding, the provisions of this Article shall control to the
extent required to cause the Plan to comply with the requirements imposed under Code Section 416.
17.2 Definitions. For purposes of this Article, the following terms and phrases when capitalized shall have these respective
meanings notwithstanding that any such term or phrase may have a different meaning ascribed to it elsewhere in the Plan:

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(a) Account Balance: As of any Valuation Date, the aggregate amount credited to an individuals account or accounts under a
qualified defined contribution plan maintained by the Employer or a Controlled Entity (excluding employee contributions
that were deductible within the meaning of Code Section 219 and rollover or transfer contributions made after
December 31, 1983, by or on behalf of such individual to such plan from another qualified plan sponsored by an entity
other than the Employer or a Controlled Entity), increased by (i) the aggregate distributions made to such individual from
such plan during a five-year period ending on the Determination Date and (ii) the amount of any contributions due as of
the Determination Date immediately following such Valuation Date.
(b) Accrued Benefit: As of any Valuation Date, the present value (computed on the basis of the Assumptions) of the
cumulative accrued benefit (excluding the portion thereof that is attributable to employee contributions that were
deductible pursuant to Code Section 219, to rollover or transfer contributions made after December 31, 1983, by or on
behalf of such individual to such plan from another qualified plan sponsored by an entity other than the Employer or a
Controlled Entity, to proportional subsidies or to ancillary benefits) of an individual under a qualified defined benefit plan
maintained by the Employer or a Controlled Entity, increased by (i) the aggregate distributions made to such individual
from such plan during a five-year period ending on the Determination Date and (ii) the estimated benefit accrued by such
individual between such Valuation Date and the Determination Date immediately following such Valuation Date. Solely
for the purpose of determining top-heavy status, the Accrued Benefit of an individual shall be determined under (A) the
method, if any, that uniformly applies for accrual purposes under all qualified defined benefit plans maintained by the
Employer and the Controlled Entities or (B) if there is no such method, as if such benefit accrued not more rapidly than
under the slowest accrual rate permitted under Code Section 411(b)(1)(C).
(c) Aggregation Group: The group of qualified plans maintained by the Employer and each Controlled Entity consisting of
(i) each plan in which a Key Employee participates and each other plan that enables a plan in which a Key Employee
participates to meet the requirements of Code Section 401(a)(4) or 410 or (ii) each plan in which a Key Employee
participates, each other plan that enables a plan in which a Key Employee participates to meet the requirements of Code
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Section 401(a)(4) or 410, and any other plan that the Employer elects to include as a part of such group; provided,
however, that the Employer may elect to include a plan in such group only if the group will continue to meet the
requirements of Code Sections 401(a)(4) and 410 with such plan being taken into account.
(d) Assumptions: The interest rate and mortality assumptions specified for top-heavy status determination purposes in any
defined benefit plan included in the Aggregation Group that includes the Plan.
(e) Determination Date: For the first Plan Year of any plan, the last day of such Plan Year and for each subsequent Plan Year
of such plan, the last day of the preceding Plan Year.
(f) Key Employee: A key employee as defined in Code Section 416(i) and the Treasury regulations thereunder.
(g) Plan Year: With respect to any plan, the annual accounting period used by such plan for annual reporting purposes.
(h) Remuneration: Compensation as defined in Article I.
(i) Valuation Date: With respect to any Plan Year of any defined contribution plan, the most recent date within the
twelve-month period ending on a Determination Date as of which the trust fund established under such plan was valued
and the net income (or loss) thereof allocated to participants accounts. With respect to any Plan Year of any defined
benefit plan, the most recent date within a twelve-month period ending on a Determination Date as of which the plan
assets were valued for purposes of computing plan costs for purposes of the requirements imposed under Code
Section 412.
17.3 Top-Heavy Status. The Plan shall be deemed to be top-heavy for a Plan Year if, as of the Determination Date for such Plan
Year, (i) the sum of Account Balances of Participants who are Key Employees exceeds 60% of the sum of Account Balances
of all Participants unless an Aggregation Group including the Plan is not top-heavy or (ii) an Aggregation Group including
the Plan is top-heavy. An Aggregation Group shall be deemed to be top-heavy as of a Determination Date if the sum
(computed in accordance with Code Section 416(g)(2)(B) and the Treasury regulations promulgated thereunder) of (i) the
Account Balances of Key Employees under all defined contribution plans included in the Aggregation Group and (ii) the
Accrued Benefits of Key Employees under all defined benefit plans included in the Aggregation Group exceeds 60% of the
sum of the Account Balances and the Accrued Benefits of all individuals under such plans. Notwithstanding the foregoing,
the Account Balances and Accrued Benefits of individuals who are not Key Employees in any Plan Year but who were Key
Employees in any prior Plan Year shall not be considered in determining the top-heavy status of the Plan for such Plan Year.
Further, notwithstanding the foregoing, the Account Balances and Accrued Benefits of individuals who have not performed
services for the Employer

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or any Controlled Entity at any time during the five-year period ending on the applicable Determination Date shall not be
considered.
17.4 Top-Heavy Vesting Schedule. If the Plan is determined to be top-heavy for a Plan Year, the Vested Interest in the Employer
Contribution Account of each Participant who is credited with an Hour of Service during such Plan Year shall be determined
in accordance with the following schedule:

Years of Vesting Service

Less than

1 year
1 year
2 years
3 years
4 years
5 years or more

Vested Interest

0%
20%
40%
60%
80%
100%

17.5 Top-Heavy Contribution.

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(a) If the Plan is determined to be top-heavy for a Plan Year, the Employer shall contribute to the Plan for such Plan Year on
behalf of each Participant who is not a Key Employee and who has not terminated his employment as of the last day of
such Plan Year an amount equal to:
(b) The lesser of (i) 3% of such Participants Remuneration for such Plan Year or (ii) a percent of such Participants
Remuneration for such Plan Year equal to the greatest percent determined by dividing for each Key Employee the
amounts allocated to such Key Employees Salary Reduction Contribution Account and Employer Contribution Account
for such Plan Year by such Key Employees Remuneration; reduced by
(c) The amount of Employer Retirement Savings Contributions allocated to such Participants Employer Contribution
Account for such Plan Year.
(1) The minimum contribution required to be made for a Plan Year pursuant to this Section for a Participant employed
on the last day of such Plan Year shall be made regardless of whether such Participant is otherwise ineligible to
receive an allocation of the Employers contributions for such Plan Year.
(2) Notwithstanding the foregoing, if the Plan is deemed to be top-heavy for a Plan Year, the Employers contribution for
such Plan Year pursuant to this Section shall be increased by substituting 4% in lieu of 3% in Clause (i) hereof to
the extent that the Directors determine to so increase such contribution to comply with the provisions of Code
Section 416(h)(2).
(d) Notwithstanding the foregoing, no contribution shall be made pursuant to this Section for a Plan Year with respect to a
Participant who is a participant in another defined contribution plan sponsored by the Employer or a Controlled
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Entity if such Participant receives under such other defined contribution plan (for the plan year of such plan ending with
or within the Plan Year of the Plan) a contribution that is equal to or greater than the minimum contribution required by
Code Section 416(c)(2).
(e) Notwithstanding the foregoing, no contribution shall be made pursuant to this Section for a Plan Year with respect to a
Participant who is a participant in a defined benefit plan sponsored by the Employer or a Controlled Entity if such
Participant accrues under such defined benefit plan (for the plan year of such plan ending with or within the Plan Year of
this Plan) a benefit that is at least equal to the benefit described in Code Section 416(c)(1). If the preceding sentence is not
applicable, the requirements of this Section shall be met by providing a minimum benefit under such defined benefit plan
which, when considered with the benefit provided under the Plan as an offset, is at least equal to the benefit described in
Code Section 416(c)(1).
17.6 Termination of Top-Heavy Status. If the Plan has been deemed to be top-heavy for one or more Plan Years and thereafter
ceases to be top-heavy, the provisions of this Article shall cease to apply to the Plan effective as of the Determination Date on
which it is determined no longer to be top-heavy. Notwithstanding the foregoing, the Vested Interest of each Participant as of
such Determination Date shall not be reduced and, with respect to each Participant who has three or more years of Vesting
Service on such Determination Date, the Vested Interest of each such Participant shall continue to be determined in
accordance with the schedule Article VII.
17.7 Effect of Article. Notwithstanding anything contained herein to the contrary, the provisions of this Article shall automatically
become inoperative and of no effect to the extent not required by the Code or ERISA.

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XVIII.
EGTRRA PROVISIONS
18.1 General. This Article reflects certain provisions of the Economic Growth and Tax Relief Reconciliation Act of 2001
(EGTRRA). This Article is intended as good faith compliance with the requirements of EGTRRA and is to be construed in
accordance with EGTRRA and the guidance issued thereunder. This Article shall, to the extent not otherwise consistent,
supercede the foregoing provisions of the Plan to the extent those provisions are inconsistent with the provisions of this
Article.
18.2 Amendment to Provisions Governing Code Section 415 Limitation. Except to the extent permitted under Section 18.8
below and Code Section 414(v), if applicable, the annual addition that may be contributed or allocated to a participants
account under the Plan for any limitation year shall not exceed the lesser of:
(a) $40,000, as adjusted for increases in the cost-of-living under Code Section 415(d), or
(b) 100 percent of the participants compensation, within the meaning of Code Section 415(c)(3), for the limitation year.
The compensation limit referred to in (b) above shall not apply to any contribution for medical benefits after separation from
service (within the meaning of Code Section 401(h) or 419A(f)(2)), which is otherwise treated as an annual addition. This Section
shall be effective for limitation years beginning after December 31, 2001. (For clarity, the language of this provision also is
incorporated in Section 4.6(c) above.)
18.3 Increase in Compensation Limit. The annual compensation of each Participant taken into account in determining allocations
for any Plan Year beginning after December 31, 2001, shall not exceed $200,000, as adjusted for cost-of-living increases in
accordance with Code Section 401(a)(17)(B). Annual compensation means compensation during the Plan Year or such other
consecutive 12-month period over which compensation is otherwise determined under the Plan (the determination period).
The cost-of-living adjustment in effect for a calendar year applies to annual compensation for the determination period that
begins with or within such calendar year. (For clarity, the language of this provision is incorporated in Section 1.1(g) above.)
18.4 Modification Of Top-Heavy Rules. This Section shall apply for purposes of determining whether the Plan is a top-heavy
plan under Code Section 416(g) for plan years beginning after December 31, 2001, and whether the Plan satisfies the
minimum benefits requirements of Code Section 416(c) for such years. This Section amends the top-heavy provisions of the
Plan.

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(a) Key employee shall mean any employee or former employee (including any deceased employee) who at any time
during the Plan Year that includes the determination date was an officer of the Employer having annual compensation
greater than $130,000 (as adjusted under Code Section 416(i)(1) for Plan Years
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beginning after December 31, 2002), a 5-percent owner of the Employer, or a 1-percent owner of the Employer having
annual compensation of more than $150,000. For this purpose, annual compensation means compensation within the
meaning of Code Section 415(c)(3). The determination of who is a key employee will be made in accordance with Code
Section 416(i)(1) and the applicable regulations and other guidance of general applicability issued thereunder.
(b) The following provisions shall apply for purposes of determining the present values of accrued benefits and the amounts
of account balances of employees as of the determination date.
(1) The present values of accrued benefits and the amounts of account balances of an employee as of the determination
date shall be increased by the distributions made with respect to the employee under the Plan and any plan
aggregated with the Plan under Code Section 416(g)(2) during the 1-year period ending on the determination date.
The preceding sentence shall also apply to distributions under a terminated plan which, had it not been terminated,
would have been aggregated with the Plan under Code Section 416(g)(2)(A)(i). In the case of a distribution made for
a reason other than separation from service, death, or disability, this provision shall be applied by substituting
5-year period for 1-year period.
(2) The accrued benefits and accounts of any individual who has not performed services for the employer during the
1-year period ending on the determination date shall not be taken into account.
(c) Matching contributions. Employer matching contributions shall be taken into account for purposes of satisfying the
minimum contribution requirements of Code Section 416(c)(2) and the Plan. The preceding sentence shall apply with
respect to matching contributions under the Plan or, if the Plan provides that the minimum contribution requirement shall
be met in another plan, such other plan. Employer matching contributions that are used to satisfy the minimum
contribution requirements shall be treated as matching contributions for purposes of the actual contribution percentage test
and other requirements of Code Section 401(m).
18.5 Amendment to Direct Rollover Rules.

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(a) For purposes of the direct rollover provisions of the Plan, an eligible retirement plan shall also mean an annuity contract
described in Code Section 403(b) and an eligible plan under Code Section 457(b) which is maintained by a state, political
subdivision of a state, or any agency or instrumentality of a state or political subdivision of a state and which agrees to
separately account for amounts transferred into such plan from this plan. The definition of eligible retirement plan shall
also apply in the case of a distribution to a surviving spouse, or to a
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spouse or former spouse who is the alternate payee under a qualified domestic relation order, as defined in Code Section
414(p).
(b) For purposes of the direct rollover provisions of the Plan, any amount that is distributed on account of hardship shall not
be an eligible rollover distribution and the distributee may not elect to have any portion of such a distribution paid directly
to an eligible retirement plan.
(c) For purposes of the direct rollover provisions in the Plan, a portion of a distribution shall not fail to be an eligible rollover
distribution merely because the portion consists of after-tax employee contributions that are not includible in gross
income. However, such portion may be transferred only to an individual retirement account or annuity described in Code
Section 408(a) or (b), or to a qualified defined contribution plan described in Code Sections 401(a) or 403(a) that agrees to
separately account for amounts so transferred, including separately accounting for the portion of such distribution which is
includible in gross income and the portion of such distribution which is not so includible.
18.6 Rollovers from Other Plans. The Employer, operationally and on a nondiscriminatory basis, may limit the source of rollover
contributions that may be accepted by this Plan.
18.7 Rollovers Disregarded in Involuntary Distributions. This Section shall be effective for distributions made after
December 31, 2001, and shall apply to all participants. For purposes of the Sections of the Plan that provide for the
involuntary distribution of vested accrued benefits of $5,000 or less, the value of a Participants nonforfeitable account
balance shall be determined without regard to that portion of the account balance that is attributable to rollover contributions
(and earnings allocable thereto) within the meaning of Code Sections 402(c), 403(a)(4), 403(b)(8), 408(d)(3)(A)(ii), and
457(e)(16). If the value of the participants nonforfeitable account balance as so determined is $5,000 or less, then the Plan
shall immediately distribute the participants entire nonforfeitable account balance.
18.8 Amendment to the Contribution Provisions of the Plan

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(a) Effective January 1, 2002, all employees who are eligible to make elective deferrals under this Plan and who have attained
age 50 before the close of the Plan Year shall be eligible to make catch-up contributions in accordance with, and subject to
the limitations of, Code Section 414(v). Such catch-up contributions shall not be taken into account for purposes of the
provisions of the Plan implementing the required limitations of Code Sections 402(g) and 415. The Plan shall not be
treated as failing to satisfy the provisions of the Plan implementing the requirements of Code Sections 401(k)(3),
401(k)(11), 401(k)(12), 410(b), or 416, as applicable, by reason of the making of such catch-up contributions.
(b) The multiple use test described in Treasury Regulation Section 1.401(m)-2 and the Plan shall not apply for plan years
beginning after December 31, 2001.
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(c) No participant shall be permitted to have elective deferrals made under this Plan, or any other qualified plan maintained
by the Employer during any taxable year, in excess of the dollar limitation contained in Code Section 402(g) in effect for
such taxable year, except to the extent permitted under Subsection (a) above and Code Section 414(v), if applicable.
(d) The election made pursuant to this Section shall be submitted as a separate election from a Participants deferral election
for Salary Reduction Contributions under Section 3.1 above.
18.9 Suspension Period Following Hardship Distribution. A participant who receives a distribution of elective deferrals after
December 31, 2001, on account of hardship shall be prohibited from making elective deferrals and employee contributions
under this and all other plans of the employer for 6 months after receipt of the distribution. A participant who receives a
distribution of elective deferrals in calendar year 2001 on account of hardship shall be prohibited from making elective
deferrals and employee contributions under this and all other plans of the employer for the period specified in Section 6.2
above. (For clarity, the language of this provision is incorporated in Section 6.2(c) above.)
18.10 Distributions following a Severance from Employment. A participants elective deferrals, qualified nonelective
contributions, qualified matching contributions, and earnings attributable to these contributions shall be distributed on
account of the participants severance from employment. However, such a distribution shall be subject to the other
provisions of the Plan regarding distributions, other than provisions that require a separation from service before such
amounts may be distributed.

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Executed this 19th day of December, 2003.

Dell Inc.
By:

/s/ KATHLEEN ANGEL


Kathleen Angel, Director of Global
Benefits & International Compensation

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Exhibit 10.6
DELL COMPUTER CORPORATION
DEFERRED COMPENSATION PLAN
AMENDED AND RESTATED
EFFECTIVE AS OF JANUARY 1, 2002

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TABLE OF CONTENTS
PAGE

Article I.

DEFINITIONS AND CONSTRUCTION


1.1 Definitions
1.2 Number and Gender
1.3 Headings
Article II.
PARTICIPATION
2.1 Participation
2.2 Termination of Participation
2.3 Reemployment of a Participant
Article III. CONTRIBUTIONS
3.1 Participant Compensation Deferrals
3.2 Company Credits
Article IV. ALLOCATIONS TO PARTICIPANT ACCOUNTS
4.1 Individual Accounts
4.2 Investment of Accounts
4.3 Allocation of Net Income or Loss and Changes in Value
Article V.
HYPOTHETICAL INVESTMENT OF ACCOUNTS
5.1 Hypothetical Investment of Accounts
5.2 Designation of Investment Funds
Article VI. VESTED INTEREST
6.1 Vesting of Compensation Deferrals Account
6.2 Vesting of Company Credits Account
6.3 Forfeitures
Article VII. IN-SERVICE WITHDRAWALS AND LOANS
7.1 In-Service Withdrawals
7.2 Involuntary Distributions
7.3 No Loans
Article VIII. PLAN BENEFITS
8.1 Plan Benefit
8.2 Events Entitling Payment of Benefit
8.3 Payee and Time of Payment
8.4 Alternative Forms of Benefit Payments

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1
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TABLE OF CONTENTS
(CONTINUED)
PAGE

8.5 Designation of Beneficiaries


8.6 Payments Pursuant to a QDRO
8.7 Payer of Benefits
8.8 Unclaimed Benefits
Article IX. ADMINISTRATION OF PLAN
9.1 Appointment of Committee
9.2 Term, Vacancies, Resignation, and Removal
9.3 Self-Interest of Committee Members
9.4 Committee Powers and Duties
9.5 Claims Review
9.6 Company to Supply Information
9.7 Indemnity
Article X.
PURPOSE AND UNFUNDED NATURE OF THE PLAN
10.1 Purpose of Plan
10.2 Unfunded Nature of Plan
10.3 Funding of Obligation
Article XI. PARTICIPATING ENTITIES
11.1 Designation of Participating Entities
Article XII. MISCELLANEOUS
12.1 Not Contract of Employment
12.2 Alienation of Interest Forbidden
12.3 Withholding
12.4 Amendment and Termination
12.5 Severability
12.6 Governing Laws

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DELL COMPUTER CORPORATION


DEFERRED COMPENSATION PLAN
Dell Computer Corporation, a corporation organized and existing under the laws of the State of Delaware (the Company),
hereby restates the Dell Computer Corporation Deferred Compensation Plan (the Plan), such restatement to be effective as of
January 1, 2002, except as otherwise provided herein;
W I T N E S S E T H:
WHEREAS, the Company wishes to promote in certain of its highly compensated employees, and those of its affiliates, the
strongest interest in the successful operation of the business and increased efficiency in their work, to align the financial interests of
such employees with those of Company shareholders and to provide an opportunity for accumulation of funds for their retirement;
and
WHEREAS, the Plan was initially adopted effective May 1, 1991, and previously has been amended and restated effective as of
April 1, 1996, January 1, 1999 and January 1, 2001; and
WHEREAS, it is intended that the Plan be unfunded for purposes of the Employee Retirement Income Security Act of 1974,
as amended (ERISA) and not be construed to provide income to any participant or beneficiary under the Internal Revenue Code
of 1986, as amended (the Code) prior to actual receipt of benefits hereunder;
NOW THEREFORE, the Plan is hereby restated in its entirety as follows with no interruption in time, effective as of January 1,
2002, except as otherwise indicated herein:
ARTICLE I.
DEFINITIONS AND CONSTRUCTION
1.1 Definitions. Where the following words and phrases appear in the Plan, they shall have the respective meanings set forth
below, unless their context clearly indicates to the contrary.

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(1) Account(s): A Participants Compensation Deferrals Account and Company Credits Account, if any.
(2) Affiliate: Each trade or business (whether or not incorporated), which together with Dell Computer Corporation would be
deemed to be a single employer within the meaning of Code Section 414(b), (c), (m), or (o).
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(3) Base Salary: A Participants gross base salary payable in the ordinary course of business under the Companys payroll
system and not any periodic bonuses.
(4) Base Salary Deferrals: Base Salary deferred by a Participant pursuant to Section 3.1.
(5) Bonus: The Annual Incentive Compensation Bonus, if any, paid in cash by the Company to or for the benefit of a Participant
for services rendered or labor performed while a Participant. For purposes of this Plan, the term Bonus expressly excludes
any bonuses received under any other compensation or bonus plan sponsored by the Company.
(6) Bonus Deferrals: Bonus deferred by a Participant pursuant to Section 3.1.
(7) Bonus Year: The period ending on the last day of each fiscal year; provided, however, that the Bonus Year may be changed
by the Committee to reflect the twelve month period used by the Company under the Annual Incentive Compensation Bonus
program for each group of Eligible Employees hereunder, if any.
(8) Change of Control: The earliest to occur of any of the following:
(a) The acquisition by any person of beneficial ownership (within the meaning of Rule 13d-3 promulgated under the
Securities Exchange Act of 1934 (Exchange Act)) of 20% or more of either (i) the then outstanding shares of stock or
(ii) the combined voting power of the then outstanding voting securities of Dell Computer Corporation; provided,
however, that for purposes of this Paragraph (a), the following acquisitions shall not constitute a Change of Control: (i)
any acquisition directly from Dell Computer Corporation, (ii) any acquisition by Dell Computer Corporation, (iii) any
acquisition by any employee benefit plan (or related trust) sponsored or maintained by Dell Computer Corporation or any
corporation controlled by Dell Computer Corporation, (iv) any acquisition by Mr. Michael S. Dell, his affiliates (as
defined in Rule 12b-2 promulgated under the Exchange Act) or associates (as defined in Rule 12b-2 promulgated under
the Exchange Act), his heirs, or any trust or foundation to which he has transferred or may transfer stock (collectively,
Michael Dell), or (v) any acquisition by any corporation pursuant to a transaction which complies with clauses (1), (2),
and (3) of Paragraph (c) of this Section 1.1(6); or
(b) Individuals who constitute the Incumbent Board (as later defined) cease for any reason to constitute at least a majority of
the Directors; or
(c) Approval by the stockholders of Dell Computer Corporation of a reorganization, merger, or consolidation, or sale or other
disposition of all or substantially all of the assets of Dell Computer Corporation, or the acquisition of assets of another
corporation (a Business Combination), unless following such Business Combination (i) all or substantially all of the
persons who were the beneficial owners, respectively, of the outstanding
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stock and outstanding voting securities of Dell Computer Corporation immediately prior to such Business Combination
beneficially own, directly or indirectly, immediately following such Business Combination more than 60% of the then
outstanding shares of common stock and more than 60% of the combined voting power of the then outstanding voting
securities entitled to vote generally in the election of directors of the corporation resulting from such Business
Combination (including, without limitation, a corporation which as a result of such transaction owns Dell Computer
Corporation or all or substantially all of Dell Computer Corporations assets either directly or through one or more
subsidiaries), (ii) no person (excluding any employee benefit plan (or related trust) of Dell Computer Corporation, such
corporation resulting from such Business Combination, and Michael Dell) beneficially owns, directly or indirectly, 20% or
more of the then outstanding shares of common stock of the corporation resulting from such Business Combination or
20% or more of the combined voting power of the then outstanding voting securities of such corporation except to the
extent that such ownership existed prior to the Business Combination, and (iii) at least a majority of the members of the
board of directors of the corporation resulting from such Business Combination were members of the Incumbent Board
(as later defined) at the time of the execution of the initial agreement, or of the action of the Directors, providing for such
Business Combination; or
(d) Approval by the stockholders of Dell Computer Corporation of a complete liquidation or dissolution of Dell Computer
Corporation.
For purposes of this Section, Incumbent Board shall mean the individuals who, as of the Effective Date, constitute the
Directors; provided, however, that any individual becoming a Director, subsequent to such date whose election, or
nomination for election by Dell Computer Corporations stockholders, was approved by a vote of at least a majority of the
Directors then comprising the Incumbent Board shall be considered a member of the Incumbent Board, but excluding, for
this purpose, any such individual whose initial assumption of office occurs as a result of an actual or threatened election
contest with respect to the election or removal of Directors or other actual or threatened solicitation of proxies or consents by
or on behalf of a person other than the Directors.
(9) Code: The Internal Revenue Code of 1986, as amended from time to time.
(10) Committee: The administrative committee appointed by the Directors to administer the Plan.
(11) Company: Dell Computer Corporation, a corporation organized and existing under the laws of the State of Delaware, or its
successor or successors
(12) Company Credits: The amount, if any, credited to a Participants Company Credits Account pursuant to Section 3.2.
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(13) Company Credits Account: A hypothetical account for each Participant to which is credited his Company Credits pursuant
to Section 3.2, and which is credited with (or debited for) such accounts allocation of net income (or net loss) as provided in
Section 4.3.
(14) Compensation: A Participants Compensation shall include all the items in Section 14(a) below and exclude all the items in
Section 14(b) below:
(a) All of the following items shall be included:
The total of all wages, salaries, fees for professional services, and other amounts received by a Participant in cash or in
kind for services actually rendered in the course of employment with the Employer while a Participant and an
Employee to the extent such amounts are includable in gross income (but determined without regard to the exclusions
from gross income under sections 931 and 933 of the Code);
In the case of a Participant who is an employee within the meaning of section 401(c)(1) of the Code and the Treasury
regulations thereunder, the Employees earned income (as described in section 401(c)(2) of the Code and the Treasury
regulations thereunder) determined without regard to the exclusions from gross income under sections 931 and 933 of
the Code;
Foreign earned income (as defined in section 911(b) of the Code) whether or not excludable from gross income;
Amounts described in sections 104(a)(3), 105(a), and 105(h) of the Code, but only to the extent these amounts are
includable in the gross income of the Participant;
The value of a non-qualified stock option granted to the Participant by the Employer, but only to the extent that the
value of the option is includable in the gross income of the Participant for the taxable year in which it is granted;
The amount includable in the gross income of the Participant upon making an election described in section 83(b);
Elective contributions made on a Participants behalf by the Employer that are not includable in income under section
125, section 402(e)(3), section 402(h), section 403(b), or 457 of the Code; and
Any amounts that are not includable in the gross income of a Participant under a salary reduction agreement by reason
of the application of section 132(f) of the Code.
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(b) All of the following items shall be excluded to the extent they would otherwise be included:
Reimbursements and other expense allowances;
Cash and noncash fringe benefits;
Moving expenses;
Deferred compensation under any plan or program other than as specifically included in Section 1.1(i)(1)(vii);
Welfare benefits;
Employer contributions to or payments from this or any other deferred compensation program, whether such program is
qualified under section 401(a) of the Code or nonqualified;
Amounts realized from the exercise of a stock option that is not an incentive stock option within the meaning of section
422 of the Code;
Amounts realized at the time restricted stock or property is freely transferable or no longer subject to a substantial risk
of forfeiture in accordance with section 83 of the Code;
Amounts realized from the sale, exchange, disqualifying disposition or other disposition of stock acquired under an
incentive stock option; and
Any other amounts that receive special tax benefits under the Code, such as premiums for group life insurance (but only
to the extent such premiums are not includable in the gross income of the Participant).
(15) Compensation Deferrals: Base Salary Deferrals and Bonus Deferrals.
(16) Compensation Deferrals Account: A hypothetical account for each Participant to which is credited his Compensation
Deferrals pursuant to Section 3.1, and which is credited with (or debited for) such accounts allocation of net income (or
net loss) as provided in Section 4.3.
(17) Directors: The Board of Directors of Dell Computer Corporation.
(18) Disability: A physical or mental condition which, as determined in the sole discretion of the Committee, totally and
presumably permanently prevents a Participant from engaging in any substantial or gainful employment; provided,
however, that an individual shall be deemed to be disabled if he is determined to be disabled under the terms of the Dell
Computer Corporation 401(k) Plan.
(19) Effective Date: January 1, 2001, except as otherwise provided herein.
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(20) Election Date: (i) With respect to Base Salary, January 1st of each Plan Year, or such earlier date as may be designated by
the Committee, and (ii) with respect to Bonuses, two weeks prior to the last day of the Companys third fiscal quarter, or
such earlier date as may be designated by the Committee.
(21) Employee: Any individual on the payroll of an Employer (i) whose wages from the Employer are subject to withholding
for purposes of Federal income taxes and for purposes of the Federal Insurance Contributions Act, (ii) who is included
within a select group of management or highly compensated employees, as such term is used in ERISA
Section 401(a)(1), and (iii) who is designated by the Committee as eligible to participate in this Plan.
(22) Employer or Participating Employer: The Company and any Affiliate of the Company to the extent that (i) an
Employee of such Affiliate is a Participant hereunder and (ii) the Affiliate has adopted the Plan in accordance with the
provisions of Article XI.
(23) ERISA: Public Law No. 93-406, the Employee Retirement Income Security Act of 1974, as amended from time to time.
(24) Investment Fund(s): The investment fund(s) designated by the Committee from time to time for the hypothetical
investment of a Participants Accounts pursuant to Article V.
(25) Participant: An Employee participating in the Plan in accordance with the provisions of Section 2.1.
(26) Plan: The Dell Computer Corporation Deferred Compensation Plan, as amended from time to time.
(27) Plan Year: The twelve-consecutive month period commencing January 1 of each year.
(28) Retirement Date: The date upon which a Participant attains sixty-five years of age.
(29) Trust or Trust Fund: The fund consisting of funds, investments and properties, if any, held pursuant to the provisions of
the Trust Agreement, together with all income, profit, and increments thereto.
(30) Trust Agreement: The Dell Computer Corporation Deferred Compensation Trust, entered into between the Company and
the Trustee pursuant to Section 10.3, as such agreement may be amended from time to time.
(31) Trustee: The corporation, individual or individuals appointed by the Directors to administer the Trust Fund in accordance
with the terms of the Trust Agreement.
(32) Unforeseeable Financial Emergency: An unexpected need of the Participant for cash, which (i) arises from an illness,
casualty loss, sudden financial reversal, or such other unforeseeable occurrence that is caused by an event beyond the
control of the
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Participant, (ii) would result in severe financial hardship to the Participant if his Compensation Deferral election was not
canceled pursuant to Section 3.1(c) or if a withdrawal pursuant to Section 7.1 was not permitted, and (iii) is not reasonably
satisfiable from other resources of the Participant. Cash needs arising from foreseeable events, such as the purchase of a
house or education expenses for children, shall not be considered to be the result of an Unforeseeable Financial
Emergency.
(33) Valuation Dates: Each day the New York Stock Exchange is open for business.
(34) Vested Interest: The percentage of a Participants Accounts that, pursuant to Article VI, is vested.
(35) Vesting Service: With respect to each Participant, Vesting Service as defined and credited under the Dell Computer
Corporation 401(k) Plan.
1.2 Number and Gender. Wherever appropriate herein, words used in the singular shall be considered to include the plural, and
words used in the plural shall be considered to include the singular. The masculine gender, where appearing in the Plan, shall
be deemed to include the feminine gender.
1.3 Headings. The headings of Articles and Sections herein are included solely for convenience, and if there is any conflict
between such headings and the text of the Plan, the text shall control.
ARTICLE II.
PARTICIPATION
2.1 Participation.

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(a) Prior to the first day of each Plan Year, the Committee, in its sole discretion, shall select and notify those Employees who are
newly eligible to become Participants as of such date. Any such eligible Employee may become a Participant on such date or
on the first day of any subsequent Plan Year (with respect to Base Salary deferrals) or as of the first day of any Bonus Year
(with respect to Bonus deferrals) by executing and filing with the Committee, prior to the applicable Election Date, the
enrollment form prescribed by the Committee.
(b) Notwithstanding Subsection (a) above, if an individual is designated by the Committee as an Employee following the first
day of a Plan Year (with respect to Base Salary deferrals) or prior to the Election Date for a Bonus Year (with respect to
Bonus deferrals), such eligible Employee may elect to become a Participant as follows:
(1) with respect to Base Salary deferrals, by filing an election with the Committee during the thirty (30)-day period
commencing on the date of such selection or prior to the Election Date for any subsequent Plan Year; and
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(2) with respect to Bonus deferrals, by filing an election with the Committee during the thirty (30)-day period commencing
on the date of such selection or prior to the Election Date for any subsequent Bonus Year, provided, however, that an
individual designated as an Employee after the first day of the fourth fiscal quarter of the Company shall not be
permitted to file an election for such Bonus Year.
(c) Once an individual has been designated as an Employee and commences Plan participation, he shall remain a Participant
eligible to participate in the Plan each Plan Year or Bonus Year until his participation is terminated in accordance with
Section 2.2 or the Committee terminates his designation as an Employee under this Plan.
2.2 Termination of Participation. Notwithstanding any provision herein to the contrary, an individual who has become or is
entitled to become a Participant of the Plan shall cease to be or be entitled to be a Participant effective as of the earliest to
occur of (1) the date the Participant is no longer employed by the Company or (2) any earlier date designated by the
Committee and communicated to the affected individual prior to the effective date of such action.
2.3 Reemployment of a Participant. A Participant who terminates employment with the Company and is subsequently rehired by
the Company shall not be entitled to commence or continue participation in the Plan unless and until he is again eligible to
become a Participant in accordance with Section 2.1. In the case of such a rehired Participant, his recommencement of Plan
participation, if any, shall be considered as his initial commencement of participation for purposes of the Plan.
ARTICLE III.
CONTRIBUTIONS
3.1 Participant Compensation Deferrals. Each Participant may elect to defer a portion of his Compensation in accordance with
this Section. Compensation not deferred by a Participant pursuant to this Section shall, for purposes of this Plan, be received by
such Participant in cash.

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(a) Base Salary Deferrals.


(1) Each Participant may elect to defer receipt of an integral percentage of from 1% to 50% of his Base Salary for any Plan
Year under the Plan as Base Salary deferrals. Notwithstanding the preceding, the Committee may, by resolution,
provide that the maximum deferral limit for certain groups of Participants shall be less than fifty percent (50%). Such
election must be made in the form and within the time period required by the Committee.
(2) A Participants election to defer Base Salary for any Plan Year under the Plan must be made on or prior to the Election
Date for Base Salary deferrals.
(3) If an Employee becomes initially eligible under the Plan following an Election Date, he may make an election to defer
Base Salary for the
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remaining portion of the Plan Year by filing an election within the thirty (30) day period following the date of his initial
eligibility.
(4) A Participants election to make Base Salary deferrals shall become effective as of the Election Date coincident with or
next following the date such Participant executes and files with the Committee the form described in Paragraph
(1) above. Notwithstanding the foregoing, if a Participant is selected as initially eligible under the Plan following an
Election Date, such Participants election to make Base Salary deferrals shall become effective as soon as
administratively feasible following the date such election is received by the Committee; provided, however, that such
election shall apply no earlier than the first day of the payroll period coincident with or next such date.
(5) The reduction of a Participants Base Salary pursuant to this election shall be effected by Base Salary reductions as of
each payroll period within the election period.
(6) A Participant shall be deemed to have elected the same Base Salary deferral percentage pursuant to this Subsection for
a Plan Year that was in effect for the immediately preceding Plan Year unless such Participant elects a new deferral
percentage for the Plan Year in accordance with Paragraph (1) or cancels his Base Salary deferrals for the Plan Year in
accordance with Subsection (c) below.
(b) Bonus Deferrals.
(1) Effective as of January 1, 2000, each Participant may elect to defer receipt of an integral percentage of from 1% to 100%
of his Bonus for any Bonus Year under the Plan as Bonus deferrals. Such election must be made in the form and within the
time period required by the Committee. Notwithstanding any provision hereof, the portion of a Participants Bonus which
is deferred pursuant to this Subsection shall be subject to withholding for applicable payroll taxes (i.e., amounts required
to be withheld under Code Section 3121(v)) and such taxes shall be netted from the portion of his Bonus deferred
hereunder.
(2) A Participants election to defer Bonus under the Plan must be made on or prior to the Election Date for Bonus deferrals,
and such election shall be irrevocable for such Bonus Year.
(3) If an Employee becomes initially eligible under the Plan following an Election Date, he may make an election to defer a
designated portion of his Bonus for the entire Bonus Year by filing an election within the thirty (30)-day period following
the date of his initial eligibility, and such election shall be irrevocable for such Bonus Year. Notwithstanding the
preceding, an Employee who becomes initially eligible to participate in the Plan after the first day of the fourth quarter of
the Companys fiscal year shall not be
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permitted to make a deferral election with respect to any portion of the Bonus received during such Bonus Year.
(4) The reduction of a Participants Bonus pursuant to this election shall be effected at the time such Bonus is paid to such
Participant in one lump sum deferral.
(5) A Participants election to defer a Bonus during a Bonus Year shall not apply to a Bonus paid during any subsequent
Bonus Year.
(b) Cancellation of Base Salary Deferral Election.
(1) A Participant may cancel his Base Salary Deferral election effective as of the first day of any subsequent payroll period by
executing and filing with the Committee the form prescribed by the Committee within the minimum time period
prescribed by the Committee. Notwithstanding the preceding, the Committee shall have the right, in its sole discretion, to
decline to accept the termination of a Participants Base Salary Deferral election. An individual described in the preceding
sentence may again elect to make Base Salary Deferrals hereunder in accordance with Subsection (a)(1) above.
(2) Upon application by the Participant, in the event that the Committee determines that the Participant has suffered an
Unforeseeable Financial Emergency, all the Participants Compensation Deferral election(s) then in effect shall be
canceled as soon as administratively practicable after such determination. If the Participants Compensation Deferral
election is so canceled, the Participant may again elect to defer a percentage of his Compensation effective as of any
subsequent Election Date that is at least twelve (12) months after the effective date of such cancellation by complying
with the procedural requirements set forth in Subsection (a)(1) or (b)(1), as applicable.
(c) Ongoing Election. A Participants election to make Base Salary Deferrals shall remain in force and effect while he is a
Participant unless and until such deferrals cease in accordance with the provisions of Subsection (c) above or such
Participant terminates participation in the Plan pursuant to Section 2.2.
(d) Crediting of Deferrals. Compensation Deferrals made by a Participant shall be credited to such Participants Compensation
Deferrals Account as of a date determined in accordance with procedures established from time to time by the Committee.
(e) Committee Limitation on Compensation Deferrals. Notwithstanding the preceding, the Committee may, in its sole
discretion, limit (i.e., reduce or terminate) the Compensation Deferral election or Bonus Deferral election for any Participant
or group of Participants.
3.2 Company Credits. As of any date or dates selected by the Company, the Company may credit a Participants Company
Credits Account with an amount, if any, as the Company in

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its sole discretion shall determine. Such credits may be made on behalf of some Participants but not others, and such credits may
vary in amount among individual Participants.
ARTICLE IV.
ALLOCATIONS TO PARTICIPANT ACCOUNTS
4.1 Individual Accounts. The Committee shall create and maintain adequate records to disclose the interest hereunder of each
Participant, former Participant and Beneficiary. Such records shall be in the form of individual accounts and credits and debits
shall be made to such accounts in the manner herein described.
4.2 Investment of Accounts. The Committee shall allocate earnings and losses to each Participants Accounts according to the
hypothetical investments made by a Participant pursuant to the terms of Article V.
4.3 Allocation of Net Income or Loss and Changes in Value.
(a) As of each Valuation Date, the Committee shall determine the fair market value and the net income (or net loss) of each
Investment Fund for the period elapsed since the next preceding Valuation Date. The net income (or net loss) of each
Investment Fund since the next preceding Valuation Date shall be ascertained by the Committee in such manner as it deems
appropriate, which may include expenses, if any, of administering the Investment Fund, the Trust, and the Plan.
(b) For purposes of allocations of net income (or net loss), each Participants Accounts shall be divided into subaccounts to
reflect the hypothetical investment of such Participants Accounts in a particular Investment Fund or Investment Funds
pursuant to Article V. As of each Valuation Date, the net income (or net loss) of each Investment Fund, separately and
respectively, shall be allocated among the corresponding subaccounts of the Participants who had such corresponding
subaccounts invested in such Investment Fund since the next preceding Valuation Date, and each such corresponding
subaccount shall be credited with (or debited for) that portion of such net income (or net loss) that the value of each such
corresponding subaccount on such next preceding Valuation Date was of the value of all such corresponding subaccounts on
such date; provided, however, that the value of such subaccounts as of the next preceding Valuation Date shall be reduced by
the amount of any distributions made therefrom since the next preceding Valuation Date.
(c) So long as there is any balance in any Account, such Account shall continue to receive allocations pursuant to this Section.
ARTICLE V.
HYPOTHETICAL INVESTMENT OF ACCOUNTS
5.1 Hypothetical Investment of Accounts. The Committee shall from time to time select, add, and/or delete Investment Funds for
purposes of the hypothetical investment of Participants Accounts. For purposes of allocating earnings and losses and valuation
of each Participants Accounts, each Participants Accounts shall be deemed to be invested in the Investment Funds. The
Committee shall designate which Investment Fund or Funds the Participants

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Accounts shall be deemed to be invested. The preceding notwithstanding, the Committee may, in its discretion, permit one or
more Participants, or any group of Participants, to direct the hypothetical investment of all or any portion of their Accounts in
accordance with Section 5.2.
5.2 Designation of Investment Funds.
(a) Each Participant shall designate, in accordance with the procedures established from time to time by the Committee, the
manner in which the amounts credited to his Accounts over which he has been given investment discretion by the Committee
shall be deemed to be invested from among the Investment Funds. Such Participant may designate one of such Investment
Funds for the hypothetical investment of all the amounts credited to such Accounts, or he may split the hypothetical
investment of the amounts credited to such Accounts between such Investment Funds in such increments as the Committee
may prescribe. If a Participant fails to make a proper designation, then his Accounts shall be deemed to be invested in the
Investment Fund or Investment Funds designated by the Committee from time to time.
(b) A Participant may change his hypothetical investment designation for future amounts to be credited to the portion of his
Accounts over which he has been given investment discretion by the Committee. Any such change shall be made in
accordance with the procedures established by the Committee, and the frequency of such changes may be limited by the
Committee.
(c) If the Committee elects to establish a hypothetical investment fund that holds shares of the Companys common stock, a
Participant may elect to invest his Accounts in such fund. The Committee may in its sole discretion refuse to recognize
Participant elections that it determines may cause the Participants Accounts to become subject to the short-swing profit
provisions of Section 16b of the Securities Exchange Act of 1934 and establish special election procedures for Participants
subject to Section 16 of such Act.
(d) A Participants hypothetical investment selections pursuant to the immediately preceding paragraph shall be made solely for
purposes of crediting earnings and/or losses to his Accounts under Section 4.3 of this Plan. The Committee shall not, in any
way, be bound to actually invest any amounts set aside pursuant to Article X below to satisfy its obligations under this Plan
in accordance with such selections.
ARTICLE VI.
VESTED INTEREST
6.1 Vesting of Compensation Deferrals Account. A Participant shall have a 100% Vested Interest in his Compensation Deferrals
Account at all times.
6.2 Vesting of Company Credits Account.

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(a) A Participant shall acquire a Vested Interest in his Company Credits Account as such Participant completes years of Vesting
Service in accordance with the following schedule:
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YEARS OF VESTING SERVICE

Less than 1 year


1 year
2 years
3 years
4 years
5 years or more

VESTED INTEREST

0%
20%
40%
60%
80%
100%

(b) Notwithstanding Subsection (a) above, a Participant shall have a 100% Vested Interest in his Company Credits Account upon
the earliest to occur of (i) the attainment of such Participants Retirement Date while employed by the Company, (ii) the
death of such Participant while employed by the Company, (iii) the date such Participant becomes Disabled, or (iv) any
earlier date designated by the Committee in its sole discretion.
6.3 Forfeitures. A Participant who terminates employment with the Company and its Affiliates with a Vested Interest in his
Company Credits Account that is less than 100% shall forfeit to the Company the nonvested portion of such Account as of the
date of such termination.
ARTICLE VII.
IN-SERVICE WITHDRAWALS AND LOANS
7.1 In-Service Withdrawals.

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(a) Except as provided in Subsections (b) through (d) below, no in-service withdrawals shall be permitted under the Plan, and
Participants shall not be permitted to make withdrawals from the Plan prior to a termination of employment with the
Company and its Affiliates.
(b) In the event that the Committee, upon written petition of the Participant, determines in its sole discretion that the Participant
has suffered an Unforeseeable Financial Emergency, the Participant shall be entitled to withdrawal from his Compensation
Deferrals Account an amount not to exceed the lesser of (i) the amount determined by the Committee as necessary to meet
the Participants needs created by the Unforeseeable Financial Emergency or (ii) the Vested Interest in the Participants
Accounts. Such benefit shall be paid in a single lump sum payment as soon as administratively practicable after the
Committee has made its determination with respect to the availability and amount of such withdrawal. If the Participants
Accounts are deemed to be invested in more than one Investment Fund, such withdrawal shall be made pro rata from each
Investment Fund in which such Accounts are deemed to be invested. This Subsection shall not be applicable to the
Participant following his termination of employment with the Company and its Affiliates, and in the event of such
termination the amounts credited to the Participants Accounts shall be payable to him only in accordance with Article VIII.
(c) A Participant may at any time make an irrevocable election, effective as of the first day of the next Plan Year, to have all or a
portion of the Vested Interest in his
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Accounts, determined as of the date his election is made, paid to him on a fixed date specified in such election, which shall
be at least two (2) years following the date that such election is submitted to the Committee in writing. The amount of the
payment pursuant to this irrevocable election shall be stated in the election and shall be a fixed dollar amount, and shall not
be adjusted for earnings or losses following such election date. Once an in-service distribution election has been filed with
the Committee, it may be extended to provide that the distribution shall be made on a date which is subsequent to the
original distribution date; provided, however, that a Participant may not elect to extend his distribution date during the two
(2) year period immediately preceding the designated distribution date. A Participant may have only one election hereunder
outstanding at any time. Notwithstanding the preceding, if the Participant terminates employment prior to the designated
payment date, his election shall be terminated and his Accounts shall be distributed as provided in Section 8.4 below.
(d) In the event that the Committee, upon written petition of the Participant, determines in its sole discretion that the Participant
has a Disability, the Participant shall be entitled to a distribution in accordance with Article VIII.
7.2 Involuntary Distributions. Notwithstanding anything contained in the Plan to the contrary, if at any time any Participant is
finally determined by the Internal Revenue Service or the U.S. Department of Labor not to qualify as a member of a select
group of management or highly compensated employees as such term is used in ERISA Section 401(a)(1), the Committee
may, in its sole discretion, immediately distribute in one lump sum to such Participant his vested account under the Plan. A
final determination of the Internal Revenue Service or the U.S. Department of Labor shall be a decision rendered by the
Internal Revenue Service or the U.S. Department of Labor which is no longer subject to administrative appeal within such
agency. In addition, the Committee may, in its exclusive and sole discretion, cause the Plan to make a distribution to a
Participant during a Plan Year in order to cause the Participant to have sufficient taxable compensation to satisfy the annual
addition requirements of Code Section 415 with respect to any qualified retirement plans maintained by the Company during
such Plan Year.
7.3 No Loans. Participants shall not, at any time, be permitted to borrow from the Plan or Trust Fund.
ARTICLE VIII.
PLAN BENEFITS
8.1 Plan Benefit. A Participants Plan benefit shall be the value of his Accounts determined as of the Valuation Date immediately
preceding the time of payment of such Accounts in accordance with Section 8.3.
8.2 Events Entitling Payment of Benefit. A Participants benefit shall become payable upon the earliest to occur of the following
events:

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(a) A termination of the Participants employment with the Company and its Affiliates for any reason;
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(b) The death of the Participant;


(c) A determination by the Committee that the Participant has a Disability; or
(d) A Change of Control.
A Participants benefit shall equal the Participants Vested Interest in his Accounts as of the Valuation Date next preceding the
date the payment of such benefit is to be paid or commence pursuant to Section 8.3.
8.3 Payee and Time of Payment. Payment of a Participants benefit shall be paid or commence as soon as administratively
practicable following the Section 8.2 event triggering payment. The Participants benefit shall be paid to the Participant, unless
the Section 8.2 triggering event is the death of the Participant, in which case the Participants benefit shall be paid to the
Participants designated beneficiary as provided in Section 8.5.
8.4 Alternative Forms of Benefit Payments.

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(a) A Participants benefit under the Plan shall be paid in cash in one of the following forms:
(1) A single lump sum payment; or
(2) Monthly, quarterly or annual installment payments for a term certain not to exceed ten years payable to such Participant
or, in the event of such Participants death prior to the end of such term certain, to his designated beneficiary as provided
in Section 8.5.
(b) A Participant must elect one of the forms of payment listed in Subsection 8.4(a) above on or before the date he first becomes
a Participant of the Plan pursuant to Article II. Except as provided in Subsection 8.4(c) below, such election shall be
irrevocable by the Participant and shall remain in effect for all periods of a Participants participation in the Plan. In the event
a Participant fails to elect timely the form in which his benefit payments are to be made, such benefit payments shall be
deemed to have been elected by such Participant to be in the form of a single lump sum payment.
(c) A Participant may shall be entitled to change his elected form of benefit payment under Subsection 8.4(a) above with respect
to all amounts allocated to his Accounts (i.e., both existing and future allocations) as of each January 1st. Such change shall
be made prior to each such January 1st and shall be effective as of the subsequent January 1st. If a triggering event described
in Section 8.2 occurs during the Plan Year following the Committees receipt of an election to change distribution forms,
such election shall be deemed to be null and void and the immediately preceding election shall apply to the Participants
distribution. A Participant who does not elect to change his current elected (or deemed elected) form of benefit payment with
respect to future allocations to such Participants Accounts as of any such January 1 shall not be entitled to change his
elected form of benefit until the subsequent January 1st. If a Participant elected to receive his benefit payment in one or more
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different forms of payment prior to January 1, 2000, such Participant shall receive his distribution pursuant to the most recent
form of distribution elected by the Participant; provided, however, if no such election is on file with the Committee, his
distribution shall be made in the form elected of a single lump sum payment, unless such Participant elects to file a new
election under Subsection (a) above.
(d) If a Participant dies prior to the date the payment of his benefit begins or is completed, such benefit shall be paid to such
Participants beneficiary designated in accordance with Section 8.5 in a single lump payment, notwithstanding any other
form of payment elected by such Participant.
(e) The preceding Subsections notwithstanding, if the Section 8.2 event triggering payment of a Participants benefit is a Change
of Control, such benefit shall be paid to such Participant in a single lump sum cash payment as soon as administratively
practicable after such Change of Control.
(f) Notwithstanding any provision of the Plan to the contrary, the Committee may, in its sole and absolute discretion, distribute a
Participants benefit in the form of a single lump sum payment notwithstanding any other form of distribution elected by the
Participant.
8.5 Designation of Beneficiaries.

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(a) Each Participant shall have the right to designate the beneficiary or beneficiaries to receive payment of his benefit in the
event of his death. Each such designation shall be made by executing the beneficiary designation form prescribed by the
Committee and filing such form with the Committee during the life of such Participant. Any such beneficiary designation
may be changed at any time by execution and filing of a new designation in accordance with this Subsection. The preceding
notwithstanding, (i) if a Participant has designated his spouse as his beneficiary, such designation shall be void and of no
effect upon the divorce of the Participant and such spouse, unless the Participant notifies the Committee to the contrary in
writing after the date of such divorce, and (ii) if a Participant who is married on the date of his death has designated an
individual or entity other than his surviving spouse as his beneficiary, such designation shall not be valid unless (a) such
surviving spouse has consented thereto in writing, and such consent (1) acknowledges the effect of such specific designation,
(2) either consents to the specific designated beneficiary (which designation may not subsequently be changed by the
Participant without spousal consent) or expressly permits such designation by the Participant without the requirement of
further consent by such spouse, and (3) is witnessed by a Plan representative (other than the Participant) or a notary public or
(b) the consent of such spouse cannot be obtained because such spouse cannot be located or because of other circumstances
that the Committee in its discretion determines warrants a waiver of such consent. Any such consent by such surviving
spouse shall be irrevocable.
(b) If at the time of the death of the Participant no designated beneficiary is on file with the Committee, or such beneficiary
designation is not valid or effective for any
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reason as determined by the Committee, then the designated beneficiary or beneficiaries to receive such benefit shall be as
follows:
(1) If a Participant has a surviving spouse at the time of such Participants death, his designated beneficiary shall be such
surviving spouse;
(2) If a Participant has no surviving spouse at the time of such Participants death, his designated beneficiary shall be such
Participants executor or administrator or, if there is no administration of such Participants estate, his heirs at law.
8.6 Payments Pursuant to a QDRO. To the extent that a Participants benefits are divided pursuant to Section 12.2 hereof, the
alternate payees benefits shall be paid in a single lump sum as soon as administratively practicable following the later of
(i) the date the qualified domestic relations order is approved by the Committee, or (ii) the date the alternate payees right to
receive a distribution of his or her Company Credits Account is fully vested as provided in Section 7.2 above. In the event that
an alternate payee dies prior to the date that his or her benefits are eligible for distribution hereunder, his or her benefits shall
be fully vested and shall be paid to the alternate payees designated beneficiary as soon as administratively feasible following
his or her date of death. Payments made to an alternate payee shall not be eligible for distribution as installment payments.
8.7 Payer of Benefits. To the extent the Trust Fund has sufficient assets, the Trustee shall pay benefits to Participants or their
beneficiaries, except to the extent the Company pays the benefits directly. To the extent the Trustee does not or cannot pay
benefits out of the Trust Fund, the benefits shall be paid by the Company. Any benefit payments made to a Participant or for
his benefit pursuant to any provision of the Plan shall be debited to such Participants Accounts. All benefit payments shall be
made in cash.
8.8 Unclaimed Benefits. In the case of a benefit payable to or on behalf of a Participant, if the Committee after a reasonable
search is unable to locate the Participant or beneficiary to whom such benefit is payable, upon the Committees determination
thereof, such benefit shall be forfeited to the Company. The Committee shall adopt procedures concerning the process that will
be followed to locate a Participant or beneficiary under this Section. Notwithstanding the foregoing, if subsequent to any such
forfeiture the Participant or beneficiary to whom such benefit is payable makes a valid claim for such benefit within a
reasonable (as determined by and in the discretion of the Committee) period of time following the date such benefit became
payable, such forfeited benefit shall be payable pursuant to the Plan provisions.
ARTICLE IX.
ADMINISTRATION OF PLAN
9.1 Appointment of Committee. The general administration of the Plan shall be vested in the Committee, which shall be
appointed by the Directors and shall consist of one or more persons. Any individual, whether or not an employee of the
Company, is eligible to become a member of the Committee.

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9.2 Term, Vacancies, Resignation, and Removal. Each member of the Committee shall serve until he resigns, dies, or is removed
by the Directors. At any time during his term of office, a member of the Committee may resign by giving written notice to the
Directors and the Committee, such resignation to become effective upon the appointment of a substitute member or, if earlier,
the lapse of thirty days after such notice is given as herein provided. At any time during his term of office, and for any reason,
a member of the Committee may be removed by the Directors with or without cause, and the Directors may in their discretion
fill any vacancy that may result therefrom. Any member of the Committee who is an employee of the Company shall
automatically cease to be a member of the Committee as of the date he ceases to be employed by the Company and its
Affiliates.
9.3 Self-Interest of Committee Members. No member of the Committee shall have any right to vote or decide upon any matter
relating solely to himself under the Plan (including, without limitation, Committee decisions under Article II) or to vote in any
case in which his individual right to claim any benefit under the Plan is particularly involved. In any case in which a
Committee member is so disqualified to act and the remaining members cannot agree, the Directors shall appoint a temporary
substitute member to exercise all the powers of the disqualified member concerning the matter in which he is disqualified.
9.4 Committee Powers and Duties. The Committee shall administer and enforce the Plan according to the terms and provisions
hereof and shall have all powers necessary to accomplish these purposes, including, but not by way of limitation, the complete
and absolute discretion to construe all provisions of the Plan and make all factual determinations and the right, power,
authority, and duty:

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(a) To make rules, regulations, and bylaws for the administration of the Plan that are not inconsistent with the terms and
provisions hereof, and to enforce the terms of the Plan and the rules and regulations promulgated thereunder by the
Committee;
(b) To construe in its sole discretion all terms, provisions, conditions, and limitations of the Plan;
(c) To correct any defect or to supply any omission or to reconcile any inconsistency that may appear in the Plan in such manner
and to such extent as it shall deem in its discretion expedient to effectuate the purposes of the Plan;
(d) To employ and compensate such accountants, attorneys, investment advisors, and other agents, employees, and independent
contractors as the Committee may deem necessary or advisable for the proper and efficient administration of the Plan;
(e) To determine in its sole discretion all questions relating to eligibility;
(f) To establish or designate Investment Funds as provided in Article V;
(g) To determine whether and when there has been a termination of a Participants employment with the Company and its
Affiliates, and the reason for such termination;
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(h) To make a determination in its sole discretion as to the right of any person to a benefit under the Plan and to prescribe
procedures to be followed by distributees in obtaining benefits hereunder; and
(i) To receive and review reports from the Trustee as to the financial condition of the Trust Fund, including its receipts and
disbursements.
9.5 Claims Review.

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(a) In any case in which a claim for Plan benefits of a Participant or beneficiary is denied or modified, the Committee shall
furnish written notice to the claimant within ninety days (or within 180 days if additional information requested by the
Committee necessitates an extension of the ninety-day period and, in which case, the claimant shall be informed of such
extension prior to the end of the initial ninety-day period), which notice shall:
(1) State the specific reason or reasons for the denial or modification;
(2) Provide specific reference to pertinent Plan provisions on which the denial or modification is based;
(3) Provide a description of any additional material or information necessary for the Participant, his beneficiary, or
representative to perfect the claim and an explanation of why such material or information is necessary; and
(4) Explain the Plans claim review procedure as contained herein.
(b) In the event a claim for Plan benefits is denied or modified, if the Participant, his beneficiary, or a representative of such
Participant or beneficiary desires to have such denial or modification reviewed, he must, within sixty days following receipt
of the notice of such denial or modification, submit a written request for review by the Committee of its initial decision. In
connection with such request, the Participant, his beneficiary, or the representative of such Participant or beneficiary may
review any pertinent documents upon which such denial or modification was based and may submit issues and comments in
writing. Within sixty days following such request for review the Committee shall, after providing a full and fair review,
render its final decision in writing to the Participant, his beneficiary, or the representative of such Participant or beneficiary
stating specific reasons for such decision and making specific references to pertinent Plan provisions upon which the
decision is based. If special circumstances require an extension of such sixty-day period, the Committees decision shall be
rendered as soon as possible, but not later than 120 days after receipt of the request for review. If an extension of time for
review is required, written notice of the extension shall be furnished to the Participant, beneficiary, or the representative of
such Participant or beneficiary prior to the commencement of the extension period.
(c) Compliance with the claims review procedures set forth in this Section shall be a condition precedent to the filing of a
lawsuit by a Participant, his beneficiary, or any person claiming through a participant or beneficiary in connection with a
Plan
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benefit, and a failure to timely exhaust the administrative remedies set forth herein shall bar any such proceeding in federal
or state court.
9.6 Company to Supply Information. The Company shall supply full and timely information to the Committee, including, but
not limited to, information relating to each Participants Compensation, age, retirement, death, or other cause of termination of
employment and such other pertinent facts as the Committee may require. When making a determination in connection with
the Plan, the Committee shall be entitled to rely upon the aforesaid information furnished by the Company or any Affiliate.
9.7 Indemnity. To the extent permitted by applicable law, the Company shall indemnify and hold harmless each member of the
Committee and other employee of the Company or an Affiliate to whom Plan administrative functions have been delegated by
the Committee against any and all expenses and liabilities arising out of such individuals administrative functions or fiduciary
responsibilities under or incident to the Plan, including any expenses and liabilities that are caused by or result from an act or
omission constituting the negligence of such individual in the performance of such functions or responsibilities, but excluding
expenses and liabilities that are caused by or result from such individuals own gross negligence or willful misconduct.
Expenses against which such individual shall be indemnified hereunder shall include, without limitation, the amounts of any
settlement or judgment, costs, counsel fees, and related charges reasonably incurred in connection with a claim asserted or a
proceeding brought or settlement thereof.
ARTICLE X.
PURPOSE AND UNFUNDED NATURE OF THE PLAN
10.1 Purpose of Plan. The Company intends and desires by the adoption and maintenance of the Plan to recognize the value to the
Company of the past and present services of employees covered by the Plan and to encourage and ensure their continued
service with the Company by making more adequate provision for their future retirement security.
10.2 Unfunded Nature of Plan. The Plan is intended to constitute an unfunded, unsecured plan of deferred compensation for a
select group of management or highly compensated employees of the Company. Further, it is the intention of the Company
that the Plan be unfunded for purposes of the Code and Title I of ERISA. The Plan constitutes a mere promise by the
Company to make benefit payments in the future. Plan benefits herein provided are to be paid out of the Companys general
assets, and Participants shall have the status of general unsecured creditors of the Company.
10.3 Funding of Obligation.

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(a) The adoption of this Plan and any setting aside of amounts by the Employers with which to discharge their obligations
hereunder shall not be deemed to create a trust; legal and equitable title to any funds so set aside shall remain with the
Employers, and any recipient of benefits hereunder shall have no security or other interest in such funds. Any and all funds
so set aside shall remain subject to the claims of the general creditors of the Employers, present and future. This provision
shall not require the
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Employers to set aside any funds, but the Employers may set aside funds if they choose to do so.
(b) The Company, in its sole discretion, may establish the Trust and enter into the Trust Agreement. Any such Trust, and any
assets held by such Trust, to assist the Employers in meeting its obligations under the Plan shall be a rabbi trust. The
Employers may transfer money or other property to the Trustee, and the Trustee shall pay Plan benefits to Participants and
their beneficiaries out of the Trust Fund unless otherwise paid by the Company. In such event, the Company shall remain the
owner of all assets in the Trust Fund, and the assets held in the Trust Fund shall be subject to the claims of Company
creditors if the Company becomes insolvent as described in Subsection (c) below. No Participant or beneficiary shall have
any preferred claim to, or any beneficial ownership interest in, any assets of the Trust Fund.
(c) The Company shall be considered insolvent if (i) the Company is unable to pay its debts as they become due or (ii) the
Company is subject to a pending proceeding as a debtor under the United Sates Bankruptcy Code (or any successor federal
statute).
(d) The chief executive officer of the Company and the Directors shall each have the duty to inform the Trustee in writing if the
Company becomes insolvent. Such notice given under the preceding sentence by any one party shall satisfy each partys duty
to give notice. When so informed, the Trustee shall suspend payments to the Participants and beneficiaries and hold the
assets for the benefit of the Companys general creditors. If the Trustee receives a written allegation that the Company is
insolvent, the Trustee shall suspend payments to the Participants and beneficiaries and hold the Trust Fund for the benefit of
the Companys general creditors and shall determine within the period specified in the Trust Agreement, or, in the absence of
a specified period, within a reasonable period of time, whether the Company is insolvent. If the Trustee determines that the
Company is not insolvent, the Trustee shall resume payments to the Participants and beneficiaries. In the case of insolvency
of the Company or any Affiliate designated to participate in the Plan pursuant to Section 11.1, only the assets contributed to
the Trust, if any, by the Company or such Affiliate, whichever is insolvent, shall be subject to the claims of such insolvent
entity.
(e) All expenses incident to the administration of the Plan and Trust, including but not limited to, legal, accounting, Trustee fees,
and expenses of the Committee, may be paid by the Company and, if not so paid, shall be paid by the Trustee from the Trust
Fund, if any.
(f) All income, profits, recoveries, contributions, forfeitures and any and all moneys, securities, and properties of any kind at
any time received or held by the Trustee, if any, shall be held for investment purposes as a commingled Trust Fund pursuant
to the terms of the Trust Agreement. The Committee shall maintain Accounts in the name of each Participant, but the
maintenance of Accounts designated as Accounts of a Participant shall not mean that such Participant shall have a greater or
lesser interest than that due him under the terms of the Plan and shall not be considered as
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segregating any funds or property from any other funds or property contained in the commingled fund.
ARTICLE XI.
PARTICIPATING ENTITIES
11.1 Designation of Participating Entities.
(a) The Committee may designate any Employer as eligible to participate in the Plan by written instrument delivered to the
Company and the designated entity. Such written instrument shall specify the effective date of such designated participation,
may incorporate specific provisions relating to the operation of the Plan that apply to the designated entity only, and shall
become, as to such designated entity and its employees, a part of the Plan. Each designated Employer shall be conclusively
presumed to have consented to its designation and to have agreed to be bound by the terms of the Plan and any and all
amendments thereto upon its submission of information to the Committee required by the terms of or with respect to the
Plan; provided, however, that the terms of the Plan may be amended so as to increase the obligations of an entity only with
the consent of such entity, which consent shall be conclusively presumed to have been given by such entity upon its
submission, after receipt of notice of any such amendment, of any information to the Committee required by the terms of or
with respect to the Plan.
(b) Except as modified by the Committee in the written instrument described in Subsection (a) above, the provisions of this Plan
shall be applicable with respect to each participating entity separately, and amounts payable hereunder for or on behalf of a
Participant shall be paid by the participating entity that employs such Participant.
(c) Any participating entity may, by appropriate action of its officers without the need for approval of its board of directors or
noncorporate counterpart or the Committee, the Company, or the Directors, terminate its participation in the Plan. Moreover,
the Committee may, in its discretion, terminate a participating entitys Plan participation at any time by giving written notice
to such participating entity and the Company.
ARTICLE XII.
MISCELLANEOUS
12.1 Not Contract of Employment. The adoption and maintenance of the Plan shall not be deemed to be a contract between the
Company and any person or to be consideration for the employment of any person. Nothing herein contained shall be deemed
to give any person the right to be retained in the employ of the Company or to restrict the right of the Company to discharge
any person at any time, nor shall the Plan be deemed to give the Company the right to require any person to remain in the
employ of the Company or to restrict any persons right to terminate his employment at any time.
12.2 Alienation of Interest Forbidden. The interest of a Participant or his beneficiary or beneficiaries hereunder may not be sold,
transferred, assigned, or encumbered in any manner, either voluntarily or involuntarily, and any attempt so to anticipate,
alienate, sell, transfer, assign, pledge, encumber, or charge the same shall be null and void, nor shall the

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benefits hereunder be liable for or subject to the debts, contracts, liabilities, engagements, or torts of any person to whom such
benefits or funds are payable, nor shall they be an asset in bankruptcy or subject to garnishment, attachment, or other legal or
equitable proceedings. The preceding notwithstanding, the Committee shall comply with the terms and provisions of a
qualified domestic relations order as defined in ERISA Section 206(d).
12.3 Withholding. All Compensation Deferrals, Company Credits, and benefit payments provided for hereunder shall be subject
to applicable withholding and other deductions as shall be required of the Company under any applicable local, state, or
federal law as such laws are interpreted by the Company.
12.4 Amendment and Termination. The Directors have the absolute and unconditional right to amend the Plan at any time and
may from time to time, in their discretion, amend, in whole or in part, any or all of the provisions of the Plan; provided,
however, that any amendments to the Plan that do not have a significant cost impact on the Company, whether or not
retroactive, may be made by the Committee; and provided, further, that no amendment may be made that would reduce a
Participants Vested Interest in the amounts credited to his Accounts as of the date of adoption of such amendment. The
Directors have the absolute and unconditional right to terminate the Plan at any time on behalf of the Company and each
participating entity. In the event that the Plan is terminated, notwithstanding any other form of benefit elected by the
Participant, the balance of each Participants Accounts shall be paid to such Participant or his designated beneficiary in the
manner selected by the Committee in its discretion (notwithstanding any other form of benefit elected by such Participant),
which may include the payment of a single lump sum cash payment, in full satisfaction of all of such Participants or
beneficiarys benefits hereunder.
12.5 Severability. If any provision of the Plan shall be held illegal or invalid for any reason, said illegality or invalidity shall not
affect the remaining provisions hereof; instead, each provision shall be fully severable, and the Plan shall be construed and
enforced as if said illegal or invalid provision had never been included herein.
12.6 Governing Laws. All provisions of the Plan shall be construed in accordance with the laws of the State of Texas except to the
extent preempted by federal law.
Executed this 10th day of December, 2002.

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DELL COMPUTER CORPORATION


By: /s/ KATHLEEN O. ANGEL
Name: Kathleen O. Angel
Title: Director Of Global Benfits
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EXHIBIT 21
DELL INC. SUBSIDIARY LIST
International Americas
Dell Export Sales Corporation
Dell Comercial do Brasil Ltda.
Dell Computadores do Brasil Ltda.
Dell Procurement International
Dell Computer de Chile Ltda
Dell Computer de Mexico, S.A. de C.V.
Dell Computer Services de Mexico de C.V.
Dell Mexicana Servicios, S. de R.L. de C.V.
Dell Mexicana, S. de R.L. de C.V.
Dell Canada Inc.
Dell Panama S. de R.L.
Dell Puerto Rico Corp.
Dell Quebec Inc.
Europe, Middle East and Africa
Dell Computer International (II) Comercio de Computadores Sociedade Unipessoal
Lda
Dell Computer Ges.m.b.H
Dell N.V.
Dell Computer spol. sro
Dell A/S
Oy Dell A.B.
Dell S.A.
Dell GmbH
Dell Computer Trading S.A
Dell Distribution (EMEA) Limited Magyarorszagi Kereskedelmi Kepviselet Rep.
Office
Dell Computer Limited
Dell Direct
Dell Financial Services International Limited
Dell Products
Dell Research
Dell S.p.A.
Dell Computer Holding I, SGPS, Unipessoal Lda
Dell Computer Holding II, SGPS, Unipessoal Lda
Dell Computer N.V. Madeira Branch
Dell Computer Portugal Comerio de Computadores e Servios, Unipessoal, Lda
Dell B.V.
Dell Holdings (Europe) B.V.
Dell Products (Asia) B.V.
Dell (Taiwan) B.V.
Dell Products (Europe) B.V.
Dell A.S.
Dell Sp.z.o.o.

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Jurisdiction
Barbados
Brazil
Brazil
Cayman Islands
Chile
Mexico
Mexico
Mexico
Mexico
Ontario, Canada
Panama
Puerto Rico
Quebec

Madeira, Portugal
Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Ireland
Ireland
Ireland
Ireland
Ireland
Italy
Madeira
Madeira
Madeira
Madeira
Netherlands
Netherlands
Netherlands
Netherlands
Netherlands & resident in Ireland
Norway
Poland

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Dell s.r.o.
Dell Computer (Proprietary) Ltd
Dell Computer S.A.
Dell A.B.
Dell S.A.
Dell Computer FZ LLC
Bracknell Boulevard Management Company Limited
Dell Corporation Limited
Dell Computer EEIG
Dell Distribution (EMEA) Limited
Dell SAS
Dell Computer (III) Comercio de Computadores, Unipessoal LDA
DIH IV C.V.
DIH V C.V.
Dell International Holdings VI
Dell International Holdings VII
Noordwal Investments B.V. (Dell International Holdings VII B.V.)
Hallar Investments B.V. (Dell International Holdings IX B.V.)
Dell International Holdings X B.V.
Dell International Holdings XI Ltd.
Asia-Pacific/Japan
Dell Asia Pacific Sdn.
Dell Asia Pacific Sdn. Philippines Representative Office
Dell Asia Pacific Sdn. India Liaison Office
Dell Asia Pacific Sdn. Vietnam Representative Office
Dell Computer (China) Co. Ltd.
Dell Computer (China) Co., Ltd., Beijing Liaison Office
Dell Computer (China) Co., Ltd., Chengdu Liaison Office
Dell Computer (China) Co., Ltd., Guangzhou Liaison Office
Dell Computer (China) Co., Ltd., Hangzhou Liaison Office
Dell Computer (China) Co., Ltd., Nanjing Liaison Office
Dell Computer (China) Co., Ltd., Shanghai Liaison Office
Dell Computer (China) Co., Ltd., Shenzhen Liaison Office
Dell Products L.P. Beijing Representative Office
Dell Products L.P. Shanghai Representative Office
Dell Products L.P. Shenzhen Representative Office
Dell Computer (China) Co., Ltd. Beijing Branch
Dell Computer (China) Co., Ltd. Shanghai Branch
Dell (Thailand) Co., Ltd.
Dell Computer Asia Pte. Ltd.
Dell Computer Asia, Limited
Dell Computer Corporation
Dell Computer Kabushiki Kaisha and designated in English as Dell Computer
Corporation.
Dell Computer India Private Limited
Dell Computer Limited
Dell PTY. Limited
Dell Products (Asia) B.V., Taiwan Branch
Dell Computer Corporation, Taiwan Representative Office

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Slovakia
South Africa
Spain
Sweden
Switzerland
U.A.E.
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Morocco
Portugal

Ireland
Ireland
Netherlands
Netherlands
Netherlands
Ireland

Malaysia
Philippines
India
China
China
China
China
China
China
China
China
China
China
China
China
China
Thailand
Singapore
Hong Kong
Korea
Japan
India
New Zealand
Australia
Taiwan
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Dell Global Procurement Malaysia Sdn. Bhd.

Malaysia

Other U.S. Entities


Dell International Incorporated
Dell Catalog Sales Corporation
Dell Gen. P. Corp.
Dell Services Corporation
Dell Marketing Corporation
Dell USA Corporation
Dell Ventures Corporation
Dell Professional Services, Inc.
Plural Acquisition I, Inc.
Dell Products Corporation
Dell Auction Corporation
Dell World Trade Corporation
Dell Receivables Corporation
Dell Products GP L.L.C.
Dell Products LP L.L.C.
Dell Services GP L.L.C.
Dell Services LP L.L.C.
Dell Auction GP L.L.C.
Dell Auction LP L.L.C.
Dell World Trade GP L.L.C.
Dell World Trade LP L.L.C.
Dell Catalog Sales GP L.L.C.
Dell Catalog Sales LP L.L.C.
Dell Marketing GP L.L.C.
Dell Marketing LP L.L.C.
Dell USA GP L.L.C.
Dell USA LP L.L.C.
Dell Receivables GP L.L.C.
Dell Receivables LP L.L.C.
Dell Products L.P.
Dell Services L.P.
Dell Auction L.P.
Dell World Trade L.P.
Dell Catalog Sales L.P.
Dell Marketing L.P.
Dell USA L.P.
Dell Receivables L.P.
CPS Channel Partner Solutions L.P.
Dell Computer Holdings Corporation
Dell Computer Holdings L.P.
Dell Ventures L.P.
DCC Executive Security Inc.
Dell Eastern Europe Corporation
Dell Computer India Corp.
Dell Computer de Chile Corp.
Dell America Latina Corp.
Dell Computer de Colombia

Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware
Texas
Texas
Texas
Texas
Texas
Texas
Texas
Texas
Texas
Delaware
Texas
Texas
Delaware
Delaware
Delaware
Delaware
Delaware
Delaware

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Dell Products (Mexico) L.L.C.


Dell International Holdings I L.L.C.
Dell International Holdings II L.L.C.
Dell International Holdings III L.L.C.

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Delaware
Delaware
Delaware
Delaware

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EXHIBIT 23
CONSENT OF INDEPENDENT ACCOUNTANTS
We hereby consent to the incorporation by reference in the Registration Statements on Form S-8 (Nos. 33-24621, 33-54577,
33-31812, 33-63273, 33-54583, 333-58039, 333-69726, 333-100342, 333-111214 and 333-111215) of Dell Inc. (formerly Dell
Computer Corporation) of our report dated February 12, 2004, relating to the consolidated financial statements and financial
statement schedule which appears in this Form 10-K.
PRICEWATERHOUSECOOPERS LLP
Austin, Texas
April 12, 2004

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EXHIBIT 31.1
CERTIFICATION OF MICHAEL S. DELL, CHAIRMAN OF THE BOARD AND
CHIEF EXECUTIVE OFFICER, PURSUANT TO RULE 13a-14(a) UNDER
THE SECURITIES EXCHANGE ACT OF 1934
I, Michael S. Dell, certify that:
1.

I have reviewed this Annual Report on Form 10-K of Dell Inc.;

2.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading
with respect to the period covered by this report;

3.

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods
presented in this report;

4.

The registrants other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:
(a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under our supervision, to ensure that material information relating to the registrant, including its consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is
being prepared;

(b) Evaluated the effectiveness of the registrants disclosure controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and
(c)

5.

Disclosed in this report any change in the registrants internal control over financial reporting (as defined in Exchange
Act Rules 13a-15(f) and 15d-15(f)) that occurred during the registrants fourth fiscal quarter that has materially affected,
or is reasonably likely to materially affect, the registrants internal control over financial reporting; and

The registrants other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over
financial reporting, to the registrants auditors and the audit committee of registrants board of directors (or persons
performing the equivalent functions):
(a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting
which are reasonably likely to adversely affect the registrants ability to record, process, summarize and report financial
information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrants internal control over financial reporting.
April 12, 2004

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/s/ MICHAEL S. DELL


Michael S. Dell
Chairman of the Board and Chief
Executive Officer

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EXHIBIT 31.2
CERTIFICATION OF JAMES M. SCHNEIDER, SENIOR VICE PRESIDENT AND
CHIEF FINANCIAL OFFICER, PURSUANT TO RULE 13a-14(a) UNDER
THE SECURITIES EXCHANGE ACT OF 1934
I, James M. Schneider, certify that:
1.

I have reviewed this Annual Report on Form 10-K of Dell Inc.;

2.

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading
with respect to the period covered by this report;

3.

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods
presented in this report;

4.

The registrants other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:
(a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under our supervision, to ensure that material information relating to the registrant, including its consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is
being prepared;

(b) Evaluated the effectiveness of the registrants disclosure controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this
report based on such evaluation; and
(c)

5.

Disclosed in this report any change in the registrants internal control over financial reporting (as defined in Exchange
Act Rules 13a-15(f) and 15d-15(f)) that occurred during the registrants fourth fiscal quarter that has materially affected,
or is reasonably likely to materially affect, the registrants internal control over financial reporting; and

The registrants other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over
financial reporting, to the registrants auditors and the audit committee of registrants board of directors (or persons
performing the equivalent functions):
(a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting
which are reasonably likely to adversely affect the registrants ability to record, process, summarize and report financial
information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrants internal control over financial reporting.
April 12, 2004

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/s/ JAMES M. SCHNEIDER


James M. Schneider
Senior Vice President and Chief
Financial Officer

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EXHIBIT 32.1
CERTIFICATIONS OF MICHAEL S. DELL, CHAIRMAN OF THE BOARD AND
CHIEF EXECUTIVE OFFICER, AND JAMES M. SCHNEIDER, SENIOR VICE PRESIDENT
AND CHIEF FINANCIAL OFFICER, PURSUANT TO 18 U.S.C. SECTION 1350
The undersigned officers of Dell Inc. (Dell) hereby certify that (a) Dells Annual Report on Form 10-K for the fiscal year ended
January 30, 2004, as filed with the Securities and Exchange Commission (the Report), fully complies with the requirements of
Section 13(a) of the Securities Exchange Act of 1934 and (b) information contained in the Report fairly presents, in all material
respects, the financial condition and results of operations of Dell.
/s/ MICHAEL S. DELL
Date: April 12, 2004

Michael S. Dell
Chairman of the Board and Chief
Executive Officer,
Dell Inc.
/s/ JAMES M. SCHNEIDER

Date: April 12, 2004

James M. Schneider
Senior Vice President and Chief
Financial Officer,
Dell Inc.

A signed original of this written statement has been provided to Dell and will be retained by Dell and furnished to the Securities
and Exchange Commission or its staff upon request.

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