Knowledge Base

SPECTRUM SERVER

Document # SP-0035

TOPIC: Replacing a MediaPort/MultiPort Using System Manager 5.5+

The following procedure explains how to replace / exchange a MediaPort or MultiPort in a
Spectrum system using System Manager 5.5. This procedure is a modification of the one used in
SP-0035 for older versions of System Manager. In this example, MultiPort MIP3006_01046 will
be replaced. MediaPort will be used to represent both MediaPorts and Multiports.
1. Open the System Diagram window from the Configuration tab on the System Manager
interface. (Figure 1) Identify the MediaDirector just above the link(s) for the MediaPort
being replaced. In this example, MediaPort MIP3006_01046 is connected to
MediaDirector D2-SBOD1-H1.

Figure 1

2. Click on the MediaPorts link. Scroll down the MediaPort Properties window to the section
labeled Players attached to this Mediaport. Record the list of Players attached to
the MediaPort being replaced. In this example, the Players 3006_Play-A, 3006_Play-B,
3006_testA and 3006_testB are connected to MediaPort MIP3006_01046. (Figure 3)

Figure 2

MultiPort / MediaPort Replacement with SM 5.5

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Document # SP-0035

Figure 3

3. Click on the Player Configuration link. This will display the list of configured
MediaDirectors and the number of Players configured on each MediaDirector. (Figure 4)

Figure 4

4. Click on the MediaDirector that was identified in Step 1 (D2-SBOD1-H1). A list of

Players will be displayed. (Figure 5)

Figure 5

MultiPort / MediaPort Replacement with SM 5.5

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5. All Players recorded in step 2 must be deactivated. A MediaPort can have at most one
active Player. A MultiPort can have at most two active players. All ports can have any
number of deactivated (Inactive) Players. If any of the track parameters for the Players
attached to the MediaPort need to be verified, this must be done prior to powering down
the MediaPort. If the parameters are already known or can be discarded, proceed with
step 8.
6. In the Player List window (figure 5), click on the Properties link for an Active Player or
the Edit link for an Inactive Player to display the Player Properties or Edit Player window.
(Figure 6)

Figure 6

7. In each track section which has the MediaPort attached, click the Attach devices
button. This will display the Attach devices window. (Figure 7 next page) Record all
of the parameters displayed in this window for future reference and click the Done
button. The Edit Player or Display Properties window will appear. (Figure 6) Click the
Done button on this window to return to the Player List window. (Figure 5)
Repeat step 7 for each track of the selected Player which has the MediaPort attached.`

MultiPort / MediaPort Replacement with SM 5.5

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Document # SP-0035

Figure 7

Repeat steps 6 and 7 for each Player whose device parameters need to be recorded.
8. When all the device parameters have been recorded, check the box in the far right
column for each Player which needs to be deactivated then click the Deactivate
Selected button. Click OK in the confirmation window. (Figure 5)
9. Once all of the Players attached to the MediaPort display Inactive (figure 8), remove the
power cable on the MediaPort, detach all of the remaining cables and remove it from the
rack.

Figure 8

The System Diagram window under the Configuration tab will no longer display the MediaPort.
The MediaPort will now be displayed in the No Network section at the bottom of the System
Diagram window accompanied by the message Not responding. (Figure 9)

Figure 9

MultiPort / MediaPort Replacement with SM 5.5

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10. Click the ALARM! link to display the View Alarms window. An alarm will be displayed
indicating that the MediaPort has lost network connection. (Figure 10) This alarm can
be cleared by clicking on the Clear button.

Figure 10

11. Once the MediaPort is displayed in the No Network section, it needs to be removed
from the System Manager database. Click on the Diagnostics tab and select the
Remove Device option at the bottom of the Diagnostics panel. (Figure 11)

Figure 11

12. Scroll down the Remove Devices window until the MediaPorts section is displayed. The
MediaPort being replaced should display Not Responding under status and
[Unknown] under MediaDirector Host. (Figure 12 next page)
Check the Select box for the MediaPort being removed and click the Remove
MediaPorts button. Click OK in the confirmation window.

MultiPort / MediaPort Replacement with SM 5.5

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Document # SP-0035

Figure 12

13. Insert the new MediaPort, connect the 1394 cable to the MediaDirector, connect the
video and audio cables and connect the power.
Return to the System Diagram window. Once the System Manager recognizes the new
device, it will be displayed using the default name which is a combination of the Model
Number and Serial Number. It may take a few minutes for the device to be recognized
and displayed. (Figure 13)

Figure 13

MultiPort / MediaPort Replacement with SM 5.5

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14. To rename the new MediaPort, click on the default name of the MediaPort in the System
Diagram window. This will open the MediaPort Properties page. (Figure 14) Click the
Change Name button at the top of the screen. Enter the desired name in the text box
and click the Save button. (Figure 15) Then click the Done button in the MediaPort
Properties window. (Figure 14)

Figure 14

Figure 15

MultiPort / MediaPort Replacement with SM 5.5

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15. Now that the New MediaPort is connected and the alarms are cleared, the Spectrum
firmware version needs to be checked. All MediaDirectors and MediaPorts need to be
running the same version of firmware.
16. Depending on which version of firmware is currently installed on the rest of the system,
the Upgrade Firmware option can be located in two different places:
a. If running Spectrum firmware version 4.5SR1 or older, Click on the Configuration
tab at the top of the screen and select the Upgrade Firmware option on the left
side of the screen.
b. If running Spectrum firmware version 4.5SR2 or higher, Click on the Home tab at
the top of the screen and select Upgrade Firmware option on the left side of the
screen. (Figure 10)

Figure 16
17. The screen will display a list of all MediaDirectors and MediaPorts, and will show which
version if currently installed. At the top of the screen, it will say the following:
Spectrum
Currently selected upgrade version: omneon.release-4.6_sr2hf1/2006.10.26.12.05
(To select a firmware version for upgrade click the Firmware Selection Icon.)
NOTE: The version displayed here is only for reference.

MultiPort / MediaPort Replacement with SM 5.5

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18. Look at the list of MediaPorts to see what versions are currently installed. The new
MediaPort will probably have a different version. (Figure 17)

Figure 17
19. The system will either upgrade to a newer version or downgrade to an older version,
depending on what is selected. If the Currently select version is correct, click the check
box on the right side next to the MediaPort that needs to be changed.
20. Click the Upgrade MediaPorts button. A box will appear asking if you are sure, click OK.
21. After the upgrade, the MediaPort will require a reboot. For more information on the
process of upgrading firmware, contact Omneon Customer Support.
22. Once the MediaPort is rebooted, use Steps 15 thru 18 again, to verify that the
MediaPort is now running the same version as the rest of the MediaPorts.

MultiPort / MediaPort Replacement with SM 5.5

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The MediaPort needs to be re-attached to the tracks for the appropriate Players.
23. Click the Player Configuration option in the Configuration panel then click the link for
the appropriate MediaDirector in the Player Configuration window. All Players previously
attached to the MediaPort should display Unconnected. (Figure 18)

Figure 18

24. Click the Edit link associated with the desired Player to display the Edit Player window.
Scroll down the screen until the Track information is displayed. Each track previously
attached to the MediaPort should display the message No device is attached. (Figure
19)

Figure 19

MultiPort / MediaPort Replacement with SM 5.5

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Document # SP-0035

25. Click the Attach devices button on the first track with no attached device. (Figure 17)
26. Check the box in the Attach the device to this track column for the appropriate
MediaPort and set the parameters to those saved in step 7. Then click Done. (Figure
20) The Edit Player window will appear and the modified track will display the new
MediaPort as in Figure 21.

Figure 20

Figure 21

MultiPort / MediaPort Replacement with SM 5.5

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27. Repeat steps 25 and 26 until all tracks have the device attached.
28. When all tracks have a device correctly attached, the Activate button in the Edit Player
window will be enabled. (Figure 22) Click the Activate button followed by the Done
button to activate this Player. Click just the Done button to leave this Player Inactive.
29. Repeat steps 23 through 26 for all Players associated with this MediaPort.
30. The Player List window should now be displayed as in figure 5 with the activated Players
labeled Active and the deactivated Players labeled Inactive.
31. The MediaPort is now successfully replaced and ready for testing.

Figure 22

MultiPort / MediaPort Replacement with SM 5.5

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